ticketing systems as appropriate. Mentor all maintenance personnel in developing appropriate skill sets and knowledge of equipment specializing in automation, controls and robotics. Lead rootcauseanalysis of major downtime events. Act as a network resource for technical issues and lead network-wide rootcauseMore ❯
the frameworks are being operated effectively The following frameworks are covered by this role: Training & Competence Framework Breaches Frameworks Quality Framework Process & Procedures Framework RootCauseAnalysis Framework Operational Management Provide inspirational and motivational direction to create a high-performance “Quality First” culture across the business. Promoting … is to develop and ensure controls and process disciplines are rigorously maintained and continually enhanced through metrics reporting, risk assessment testing, quality assurance and rootcause analysis. S/he is accountable for developing internal control practices and framework. S/he will help ensure controls are appropriately More ❯
of the account. Develop relationships network with each seller account and manage outreach campaigns, such as Account Issue, Inactive Listings, Marketplace Abuse etc. Drive rootcauseanalysis by recognizing Sellers contacts patterns, performance trends and through direct contact with Sellers leadership and their operations teams. Serve as … with external leadership and internal operations teams through multiple channels (email, phone, ticketing systems, and conference calls). Proven skills using data to drive analysis for the purpose of making business decisions using Excel or other analytical tools. Proven track record of taking ownership and delivering results while liaising … both strategically and tactically to implement creative solutions. - Strong attention to detail and follow through. - Understands basic XML and SQL concepts to assist in rootcause and dive deep in data analysis. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have More ❯
accordance with direction from the Technical Lead. Coordinate, assign and lead customer complaints using 8D methodology utilizing cross functional teams as appropriate to determine rootcause and corrective actions. Delegated Quality Representative (DQR) for Aerospace and other customers. Manage/participate in QCTPS Board for nonconforming materials along … quality incidents, issue 8D or relevant investigation reports and handling suggestions to ensure that customers can get feedback quickly. Lead cross-functional communication, conduct rootcauseanalysis of customer complaints, identify product quality hazards and improvement opportunities, translate customer opinions and expectations, and seek improvement methods to More ❯
accordance with direction from the Technical Lead. Coordinate, assign and lead customer complaints using 8D methodology utilizing cross functional teams as appropriate to determine rootcause and corrective actions. Delegated Quality Representative (DQR) for Aerospace and other customers. Manage/participate in QCTPS Board for nonconforming materials along … quality incidents, issue 8D or relevant investigation reports and handling suggestions to ensure that customers can get feedback quickly. Lead cross-functional communication, conduct rootcauseanalysis of customer complaints, identify product quality hazards and improvement opportunities, translate customer opinions and expectations, and seek improvement methods to More ❯
in the event of any security breaches Monitor for attacks, intrusions and unusual, unauthorized or illegal activity Performs moderately complex log reviews and forensic analysis to identify unauthorized or unacceptable access to data or systems Conduct security assessments, risk analysis and rootcauseanalysis of … threat patterns and vulnerabilities Completing all tactical security operations tasks associated with this engagement. Analyses all the attacks and come up with remedial attack analysis Conduct detailed analysis of incidents and create reports and dashboards Stakeholder coordination & audit assistance Liaise with stakeholders in relation to cyber security issues More ❯
workshops which includes the facilitation and solution presentations Utilizing Industrial standard Business Process models such as Business Process, User Stories, Use Case, and Requirement Analysis Models. Building and demonstrating prototypes in Salesforce Knowing standard testing processes with testing artifacts such as strategic test plans, test cases, black/white … salesforce solutions Experience interfacing with business to analyse requirements, writing functional specifications, conduct tests, and troubleshooting issues Extensive experience in conducting feasibility studies, gap analysis, and rootcauseanalysis (RCA) Previous experience implementing Salesforce Sales/Service/Experience/Marketing Cloud Salesforce Administrator certification required More ❯
customer (Incident, Problem, Change Management) Cooperating with users and customers Participating in daily meetings with the team and weekly meetings with the customer. Performing rootcauseanalysis and log analysis Solving issues and tickets that arise in daily business Monitoring the systems daily, identifying performance issues More ❯
Camberley, Surrey, South East, United Kingdom Hybrid / WFH Options
Telent Technology Services Ltd
to ensure customer satisfaction, including case management and data collection. Notify customers and third parties of technical issues, outages, and remediation statuses. Develop trend analysis and rootcauseanalysis to support real-time incidents and requests. Review performance reports to identify trends and assist the Problem More ❯
to ensure customer satisfaction, including case management and data collection. Notify customers and third parties of technical issues, outages, and remediation statuses. Develop trend analysis and rootcauseanalysis to support real-time incidents and requests. Review performance reports to identify trends and assist the Problem More ❯
Type: Contract Location: London, UK Requirements: Skills to translate the stakeholder requirements/expectations into work for IT Partners. Skills in data extraction, loading, analysis, and creation of Visio workflows. Skills in Power BI to create data visualisations. Knowledge/Skills: An understanding of Financial Services industry sectors, specifically … Application Support, Development, Infrastructure teams. Good understanding of the ITIL framework and Project Management methodologies. Good and broad outlook, incident, change/release, problem analysis & delivery skills e.g. rootcauseanalysis, prioritisation, planning/scheduling, facilitation, implementation, and continuous improvement skills. Excellent verbal and written communication More ❯
their quality and accuracy in providing actionable insights for Production teams. • Support & train assigned QA partners on efficient debugging and test coverage, defect impact analysis and rootcauseanalysis for defects on the owned game areas. About the team At Amazon Games, our ambition is to More ❯
sleeves as it is a very busy environment. The role can be aligned either as a contract or permanent role! Role Scope: Perform business analysis for Regulatory Reporting as required by the firm in terms of software solutions and their subsequent implementation or change. Experience with regulatory reporting requirements … for commodities trading including Physical Power and Gas. Project lifecycle covering business requirements analysis, functional specification of changes, testing as required and support of UAT. Data analysis as required to support business analysis, such as lineage mapping of attributes from database schemas to reporting outputs. Typical transaction … reporting regulations but not limited to REMIT, MiFID2 & EMIR. Becoming familiar with, and conduct further analysis of, existing applications and processes in line with the requirements of the project assignment. Assist the Regulatory Reporting Manager with Project Documents and subject matter expertise. Responsibilities: Conduct business analysis on REMIT More ❯
sleeves as it is a very busy environment. The role can be aligned either as a contract or permanent role! Role Scope: Perform business analysis for Regulatory Reporting as required by the firm in terms of software solutions and their subsequent implementation or change. Experience with regulatory reporting requirements … for commodities trading including Physical Power and Gas. Project lifecycle covering business requirements analysis, functional specification of changes, testing as required and support of UAT. Data analysis as required to support business analysis, such as lineage mapping of attributes from database schemas to reporting outputs. Typical transaction … reporting regulations but not limited to REMIT, MiFID2 & EMIR. Becoming familiar with, and conduct further analysis of, existing applications and processes in line with the requirements of the project assignment. Assist the Regulatory Reporting Manager with Project Documents and subject matter expertise. Responsibilities: Conduct business analysis on REMIT More ❯
collaboration to optimise processes and improve business transparency through digital dashboards and effective SAP governance. How You'll Make an Impact GAP/Opportunities Analysis: Conduct comprehensive analysis to identify and manage improvement initiatives across the Planning Team, focusing on areas such as order acknowledgement, on-time delivery … and secondary systems. Collaboration and Continuous Improvement: Control and monitor processes while fostering clear communication with stakeholders and interface partners, utilising KPIs, lessons learned, rootcauseanalysis, and dashboards to enhance business transparency. SAP Process Documentation: Create end-to-end SAP process documentation and user guides, ensuring More ❯
Norwich, Norfolk, United Kingdom Hybrid / WFH Options
The Adaptavist Group
and security. Collaborate on the design and implementation of high-quality solutions using design patterns. Contribute to the enhancement of our software delivery pipeline. Analysis & Investigation: Perform rootcauseanalysis to understand key underlying causes of customer issues. Debug technical issues and formulate hypotheses for resolution. More ❯
making by senior leaders. Partner with stakeholders to gather requirements, integrate data sources, and develop analytics and reporting solutions. Demonstrate proficiency in SQL, data analysis, and data visualization tools to drive data-driven decision making. Dive deep into technical and operational details to resolve complex problems, coordinating with engineering … decision-making, including presenting results and recommendations. Collaborate with software development teams to implement analytics systems and data structures to support large-scale data analysis and reporting. Identify trends in metrics and segment them along suitable dimensions to reveal deeper dynamics. Provide actionable insights to senior leaders to inform … with cross-functional teams including Product/Program Managers, Software Development Managers, Applied/Research/Data Scientists, and Software Developers. Building dashboards, performing rootcauseanalysis, and sharing actionable insights with stakeholders to enable data-informed decision making. Leading reporting and analytics initiatives to drive data More ❯
analyses. Build various data visualizations to tell the story and let the data speak for itself. Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation. Build automation to reduce dependencies on manual data pulls. A day in the life A … day in the life of a Business Intelligence Engineer will include working closely with Product Managers and Software Developers. Working on building dashboards, performing rootcauseanalysis, and sharing actionable insights with the stakeholders to enable data-informed decision making. BASIC QUALIFICATIONS 2+ years of analyzing and … similar tools. Experience with scripting language (e.g., Python, Java, or R). PREFERRED QUALIFICATIONS Bachelor's degree or Advanced technical degree. Experience with statistical analysis, correlation analysis. Knowledge of data modeling and data pipeline design. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If More ❯
Lead business and stakeholder teams to effectively translate business requirements into technical solutions keeping in mind best practices and industry standards Perform fit-gap analysis to identify opportunities to automate and make existing processes more efficient. Collaborate with various teams, including third party vendors, Enterprise Applications and Infrastructure teams … peer relationships, partner with other teams to deliver mission critical applications Lead support teams and other team members to troubleshoot critical incidents by conducting rootcauseanalysis and identifying solutions Contribute to impact analysis during various application Release Cycles Own comprehensive technical documentation of integrations and More ❯
Enterprise Linux (RHEL) environments running application and database servers, ensuring optimal performance and stability. Manage and maintain limited Windows Servers running ITSM agents. Troubleshooting & RootCauseAnalysis: Identify, analyse, and resolve complex system issues. Incident & Problem Management: Implement robust incident response and problem-resolution strategies. Performance Monitoring More ❯
and clear manner using data across various data marts, and align focus on Amazon's strategic needs. The candidate should enjoy problem solving, conducting RootCauseanalysis, and should be proficient in SQL, Excel, and visualization tools like Quicksight. Key job responsibilities: Data analysis by writing … and aggregating data from multiple sources and compiling it into a digestible and actionable format Analyzing and solving business problems with focus on understanding root causes and driving forward-looking opportunities Designing new metrics and enhancing existing metrics to support the future state of business processes and ensure sustainability … Communicating complex analysis and insights to stakeholders and business leaders, both verbally and in writing. Basic knowledge of AWS services like Cradle, S3, Glue, Athena, etc. BASIC QUALIFICATIONS: Bachelor's degree Knowledge of SQL and Excel at a moderate or advanced level 1+ years of data analytics or automation More ❯
security incidents/Investigate and respond to security events, vulnerabilities and threats in a timely and efficient manner/Support incident response and forensic analysis, including playbook documentation and rootcauseanalysis/Assist in managing identity and access controls, including reviews of user entitlements and More ❯
looking for a Senior Business Analyst to work in the UK on a permanent basis. The purpose of this role is to provide the analysis to drive and shape the requirements for our transformational projects to deliver the desired business outcomes and help deliver the transition to our client … digitally driven with the ability to communicate effectively and adapt to an ever-changing landscape where priorities will change. · Extensive experience in business situation analysis, including problem identification, rootcauseanalysis, stakeholder engagement, and solution evaluation. · Strong ability to influence and collaborate with stakeholders to align More ❯
why performance has increased or decreased, and stay informed on the actions being taken by local subsidiaries to mitigate risks and capitalize on opportunities. RootCauseAnalysis and Action Planning: Investigate under/over performance across channels to identify root cause. Collect insights from Subs to … add context and pinpoint root cause. Collaborate with Subsidiaries to agree on clear and actionable plan to address underperformance and drive improvement, ensuring diligent follow-up on agreed actions. SLT Reporting and Feedback Loop: Prepare weekly performance updates to be presented to the Senior Leadership Team. Clearly articulating performance … analytics tools and reports to pinpoint performance issues and identify areas for optimization. Formulate clear and insightful questions for local subsidiaries based on data analysis to drive focused discussions and problem-solving. Stakeholder Management and Collaboration: Build and maintain strong, collaborative relationships with key stakeholders across various functions both More ❯
Develop data quality rules and support business requirement gathering. Contribute to new reporting infrastructures for assessing data quality. Conduct regular data audits and perform rootcauseanalysis on data issues. Maintain comprehensive data quality documentation. Gather requirements for test and training data. Manage and maintain data sets … and contribute to mitigation planning. Ensure compliance with company policies, including data protection and security. Knowledge & Experience 3–5 years of experience in data analysis and migration within large, complex organisations. Proven background supporting IT transformation projects. Hands-on experience with systems such as MS Dynamics, Salesforce, and enterprise … data tools. Familiarity with data governance and data quality frameworks. Experience in business process analysis from a data perspective. Prior experience in the energy sector (preferred but not required). Skills & Abilities Strong SQL skills and proficiency in tools like Microsoft Excel, Power BI, or Tableau. Familiarity with Python More ❯