Service Desk Analyst 6 Month FTC
- Hiring Organisation
- Addleshaw Goddard
- Location
- Yorkshire, United Kingdom
- Employment Type
- Temporary
Company description As a key member of our IT Service team, you will be responsible for delivering high-quality support across various IT systems and services. Your aim is to enhance customer experiences by resolving incidents, fulfilling service requests, and supporting IT operations both remotely and onsite. This … customer experience. This includes actively listening to customer concerns, providing timely and effective resolutions, and following up to ensure customer satisfaction Offer 1st line Service Desk assistance via central support number, email, or face-to-face, aiming to resolve issues at first contact when possible. Perform thorough triage ...