51 to 75 of 129 Service Analyst Jobs in England

SVGC Limited is seeking an IT Service Management Analyst to join the Digital Sensitivity Review (DSR) Service Support team. You’ll deputise for the IT Service Manager and ensure effective ITIL processes, incident handling, data analysis, and reporting to internal and external stakeholders. The role requires … UKSV SC clearance eligibility, ITIL v4 Foundation, and experience with ITSM tools such as Jira Service Management. Remote with occasional travel to Milton Keynes is expected, 37 hours weekly. #J-18808-Ljbffr ...

Your new company Hays are working with a large public sector organisation to recruit two IT Service Analysts to join their customer support function. This is a hands-on, customer-focused role supporting colleagues across a busy corporate environment, providing a mix of remote service desk support, face … face assistance and field-based support across local sites. Your new role You will work as part of the IT Service Desk and Customer Support Team, providing first and second line support to users by telephone, email, remote support tools and in person. You will log, manage and resolve ...

Experis - ManpowerGroup is seeking a Service Desk Analyst in Hursley for a 12-month contract. The role involves delivering frontline IT support, logging incidents, and coordinating with IT teams to restore service quickly. The position offers a daily rate of £318 inside IR35 umbrella, with five days … week on-site at the location. Candidates should have experience in service/help desk, strong customer service and troubleshooting skills, and familiarity with ITSM tools. #J-18808-Ljbffr ...

Sompo Holdings, Inc. is seeking a Service Desk Analyst II to join the End User Support Services Desktop Support team in London. You will manage tickets, install and image PCs, and troubleshoot end-user hardware/software. The role supports Webex events and user provisioning, with documentation … vendor liaison responsibilities. The position requires 4+ years in a service desk, expertise with Windows 11, Office 365, AD/Exchange, and strong customer service skills. #J-18808-Ljbffr ...

Support Engineer/Service Desk Analyst Join a customer-focused IT support team delivering remote and on-site technical support across Microsoft 365, end-user devices and service desk requests. This opportunity suits someone with customer-facing IT support experience, strong troubleshooting skills and a full driving ...

role will initially focus on supporting IT needs in the London office, with plans to expand coverage to other offices in Europe. The IT Service Delivery Analyst is an advocate for Heidrick users, with the primary objective of helping colleagues work more efficiently and productively. This role … primary areas of focus. First, the analyst serves as a key escalation point, providing in-person and remote technical support, troubleshooting complex issues, maintaining clear process documentation, and ensuring timely incident resolution to support business continuity. Second, the analyst is expected to develop subject matter expertise ...

currently recruiting for a Service Desk Analyst in Birmingham. Pay rate: 250-325 per day. Contract duration: Temporary ongoing Department: IT &Technology Purpose: This role will provide you the opportunity to work at the forefront of national security and public safety to help keep our communities safe. Duties … understanding of Cisco VoIP and video conferencing would be ideal, but core technical skills. You’ll also need an analytical mind-set, a customer service focus, excellent written and verbal skills and a natural ability and desire to help others. Essential Skills Customer Service Experience Knowledge of common ...

working with a large North East organisation that is continuing to invest in and grow its internal IT function. They're looking for a Service Desk Analyst to join their Durham-based team, providing hands-on 1st and 2nd line support to colleagues across the organisation. … Newcastle site when required. What you'll be doing You'll be part of the frontline IT support team, taking ownership of incidents and service requests and helping users with a broad range of day-to-day technical issues. The role will include: Providing 1st and 2nd line ...

Wealth Management UK LLP in London is seeking a Service Delivery Analyst on a 12-month FTC to lead ITIL-aligned service management and governance. You will chair the Change Advisory Board, act as Major Incident Manager when required, and drive process improvements across incident, problem, change … access management. You will collaborate with the LGT Group to streamline operations, support audits, and enhance service quality for internal and external stakeholders. #J-18808-Ljbffr ...

Enhanced and strengthen the cyber security of the UK's Critical National Infrastructure and public sector organisations. What you'll do Manage incidents and service requests from initial triage through to resolution, ensuring customers receive timely updates and support. Act as a key point of contact during service … with technical teams and stakeholders to drive swift outcomes. Monitor customer services proactively, identifying potential issues before they elevate and taking appropriate action. Support service incident management activities, including escalations and participation in high-priority incident events. Lead or contribute to technical and incident review calls, helping teams stay ...

Vincere is seeking a Service Desk Analyst to join our IT team in Kingston upon Thames on a 3-month contract. The role covers 1st and 2nd line support, handling high-volume incidents, and delivering a professional service to internal users. You will troubleshoot hardware, software ...

Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Senior Consultant - Cyber Security Analyst - Consulting Service Delivery, FS Location: Newcastle-Upon-Tyne Other locations: Primary Location Only Date: 17 Aug 2026 Requisition … take your career wherever you want it to go. Join EY and help to build a better working world. Senior Consultant, Cybersecurity – UKFS Consulting Service Delivery The Opportunity Are you ready to make a real impact in financial services? We have an excellent opportunity for an experienced Cybersecurity professional ...

Wealth Management UK LLP is recruiting for a Service Delivery Analyst on a 12 month fixed-term contract in London. The role focuses on service management, governance and ITIL-aligned practices, with responsibilities spanning CAB leadership, major incidents, and end-to-end lifecycle management. You will collaborate … with the LGT Group and internal teams to improve service quality, drive continual improvements, and ensure audit readiness. #J-18808-Ljbffr ...

Methods Business and Digital Technology Limited is seeking a Principal Service Desk Analyst to resolve complex incidents across the IT lifecycle. You will coordinate responses, monitor resolutions, and escalate as needed while guiding junior colleagues and deputising for the Service Desk Manager during high workload periods. ...

Methods Business and Digital Technology Limited in Leeds is seeking a Principal Service Desk Analyst to drive advanced problem resolution across the IT environment, coordinating with internal and external resources and leading service desk projects. You will mentor junior analysts, deputise for the Service Desk Manager ...

Goaco Ltd is seeking a Senior Service Desk Analyst to deliver 2nd and 3rd line support for internal users and managed customers. You will escalate complex issues, mentor junior engineers and help improve service quality. The role covers onboarding, infrastructure and cloud solutions, with a focus ...

Funplazambsc in Birmingham is seeking a Service Desk Analyst to join the IT & Technology team on a temporary ongoing basis. You will be the first point of contact for customers, logging issues and guiding them to resolution following ITIL best practices. You will handle inquiries via email, phone ...

public sector technology company is seeking a Service Support Analyst to provide 2nd line support. You will be responsible for resolving issues, improving services, and providing technical expertise in a collaborative environment. The ideal candidate has a strong IT and customer service background, with familiarity in scripting … clearance is required, ensuring candidates have a solid track record in the UK. This role offers you the chance to contribute significantly to public service improvements. #J-18808-Ljbffr ...

Role: Service Desk Analyst (First Line) Type: Contract (3 Months with potential extension) Location: Norwich, UK Working Model: Onsite Duties: To maintain and increase customer productivity by providing first line customer focused information and advice, solving technical incidents and problems click apply for full job details ...

Role: Service Desk Analyst (First Line) Type: Contract (3 Months with potential extension) Location: Norwich, UK Working Model: Onsite Duties: To maintain and increase customer productivity by providing first line customer focused information and advice, solving technical incidents and problems. This is an urgent vacancy with a deadline ...

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Sheffield office 2 days per week with the remaining 3 days working remotely We are looking for a highly analytical and pragmatic Service Improvement Analyst to drive continuous improvement initiatives across our support function. In this role, you will act as a detective and an architect digging into ...

Methods Business and Digital Technology Limited is hiring a Principal Service Desk Analyst to resolve issues across the information system lifecycle, from incident classification to remediation. The role involves escalation handling, proactive monitoring, and collaboration with internal and external IT teams to ensure timely service restoration. … successful candidate will lead advanced resolution efforts, analyse trends, mentor junior staff, and deputise for the Service Desk Manager as #J-18808-Ljbffr ...

Graduate IT Support Analyst | Hybrid | £25,500 About the Role We're recruiting a First Line IT Support Engineer for a large UK enterprise with a friendly, collaborative, and social IT team. You'll be the first point of contact for IT issues, managing incoming tickets, troubleshooting hardware/… Friendly, social, and collaborative team culture Regular team events and social activities Clear career progression 25 days leave + bank holidays Graduate IT Support Analyst | Hybrid | £25,500 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what ...

Loftware UK is seeking a Senior Service Solutions Analyst to partner with Sales, Solution Consultants and Delivery to scope, shape, and position services offerings that accelerate customer outcomes and drive services bookings. This hands-on senior contributor brings strong analytical and delivery knowledge to complex enterprise opportunities. … role partners with Sales leadership, Delivery Managers, and Engineering to develop value-based service proposals, manage risk, and continuously improve #J-18808-Ljbffr ...