51 to 75 of 75 Service Analyst Jobs in England

This role is based full time from our office in Derbyshire As a First Line Service Desk Analyst at Breedon Group, you will play a crucial role in providing technical support to our employees across various locations. You will be responsible for handling incoming support requests via phone … skills and the ability to work well under pressure in a fast-paced environment. Customer-focused mindset with a passion for delivering high-quality service to internal stakeholders. Ability to prioritise workload, multitask, and manage time effectively to meet deadlines. Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support ...

Role/Job Title: Service Desk, Request Management Analyst Work Location: Warrington, UK (Office Based) The Role The IT Service Desk and Request Management Analyst will be the first point of contact for providing technical support to designated users. The role requires a competent aptitude … emails regarding issues and queries Handle and resolve user-reported issues or alerts promptly, ensuring minimal disruption to business operations Manage and fulfil service requests such as software installations, access permissions, and hardware/software setup Create and maintain documentation and knowledge bases to streamline support processes and improve ...

support services, owning the coordination of responses to incidents and requests along with customer related engagement. Your key responsibilities will be to: Maintain the Service Desk function which customers will access for all their technology service requests, incidents, and queries Ensure details are captured and recorded … Service Management call logging system and prioritised accordingly Track, update and manage calls through to resolution, escalating when necessary (e.g. performing a functional escalation, linking to a problem record or change record) Monitor and manage call queues, ensuring incidents and requests are addressed within agreed service level targets ...

Line Support Analyst - 12-Month FTC (Likely to Go Permanent) Southampton | £22,000-£24,000 | Full-time, Onsite (5 days/week) We're looking for a personable and proactive 1st Line Support Analyst to join a growing technology team in Southampton. This is a 12-month fixed … core desktop applications Managing tickets, escalating where needed and keeping users updated Setting up new starters, accounts and basic access permissions Delivering excellent customer service to internal users What we're looking for Experience in 1st Line/Service Desk/Helpdesk support Confident working with the Microsoft ...

summary Kick-start your IT career with RCHT Service Desk team, providing support to our colleagues in CFT. As the first point of contact for staff needing technical help, you'll answer calls, log issues, and follow clear step-by-step checks to solve problems or pass them … calming pressure situations, both with customers and as a team member in times of major system failures. Maintaining a professional, high standard of service at all times, whilst improving Service Desk knowledge to achieve higher rates of firstline resolutions, within speed and permissions parameters. Ensure escalation procedures ...

Maybe it's your first step, maybe your looking for the next step? If you have the knowledge or expertise in delivering outstanding IT service management, we can provide you with the right tools to become a successful member of our brand Service Desk Team! We are building … team of Service Desk Analysts to initially provide 1st Level support to one of Sopra Sterias public sector clients. The type of queries you will be taking care of could be anything from resetting passwords, processing access requests as well as more technical issues too. We are looking ...

will have to minimize the impact of IT incidents by resolving first time where possible. Resource will be a part of general operations of service desk and will be cross leveraged to any of the contact modalities like Phone & Chat to cater the incoming contacts at service desk. … Essential Duties and Responsibilities Work as part of the 11x7 Shift system on the IT Service Desk Receives and handles requests for service, following agreed procedures. 1st line support: troubleshooting of IT related problems Promptly allocates calls as appropriate. Logs incidents and service requests and maintains relevant ...

Your new company Working for a globally renowned financial services organisation. Your new role The role is responsible for designing and delivering clean, professional and insightful Power Bi reports to support the Developer Desktop Programme ...

join a national support team providing high-quality technical assistance to employees across multiple office locations. The ideal candidate will deliver excellent customer service, resolve IT issues efficiently, and maintain strong technical standards. Key Responsibilities Provide IT support across Chester, Stoke, and Crewe office locations. Respond to support tickets ...

Role/Job Title: Service Desk, Request Management Analyst Work Location: Warrington, UK (Office Based) The Role The IT Service Desk and Request Management Analyst will be the first point of contact for providing technical support to designated users. The role requires a competent aptitude ...

Client Services Associate - Digital Media - £30,000-£35,000 The Company My client is a fast-growing digital media business delivering data-driven advertising solutions across multiple channels. They work with well-known brands to ...

would like to know more, please do get in touch. Unfortunately, this company is unable to provide sponsorshipKeywords1st line, 2nd line, Support, Service Desk, Help Desk, Office365, Windows, SharePoint, OneDrive Azure AD, Exchange, troubleshooting, Azure ...

Client Services Analyst Remote/Liverpool (on site once a week) £150 per day (Inside IR35) 3 months + A Client Services Analyst is required for our client who are based in Liverpool. This hybrid role supports both clients and internal teams, ensuring top-tier service across … queues and escalations Collaborating with internal and external teams Supporting software like O365, Windows 10/11, SharePoint, and more Experience required- Strong customer service skills Experience in 1st Line IT support Excellent communication and problem-solving abilities Familiarity with ServiceNow and ITIL practices Knowledge of O365, Windows, SharePoint ...

Maybe it's your first step, maybe your looking for the next step? If you have the knowledge or expertise in delivering outstanding IT service management, we can provide you with the right tools to become a successful member of our brand Service Desk Team! We are building … team of Service Desk Analysts to initially provide 1st Level support to one of So click apply for full job details ...

Line Support Analyst - 12-Month FTC (Likely to Go Permanent) Southampton £22,000-£24,000 Full-time, Onsite (5 days/week) We're looking for a personable and proactive 1st Line Support Analyst to join a growing technology team in Southampton. This is a 12-month fixed ...

meeting corporate objectives and outcomes provided for customers are fair and in line with both business and regulatory requirements. As a QA analyst, you'll undertake timely and accurate outcome testing on a day-to-day basis, working in close conjunction with CS Operational Specialists and Risk and Compliance … where gaps exist, assisting the QA Team lead in designing protocols for testing and reporting What you'll do: Customer Outcomes Assessment : Evaluate customer service interactions, including complaints and vulnerable customers, to ensure positive outcomes and compliance with regulatory standards Management Information Production : Create detailed and insightful reports ...

Client Services Analyst/Implementation Analyst – Payments/Cash Management Contract Length: 12-month contract Work Model: Hybrid Location: Bromley About the Role We are seeking a Client Implementation Analyst to join our EMEA CashPro Connect team at a leading global bank. This is a highly client ...

JD for the role: To perform the activities associate is required to be the first point of contact for all IT related issues, to ensure that all incidents and requests follow processes and are logged ...

experienced Business Analyst or Business Systems Analyst? Do you have specific experience of working on repairs, maintenance, asset management or social housing software implementations or business process improvements? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Business Analyst to take ...

across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Senior Analyst, Consulting Services to join our growing Consulting Services team. The Consulting Services organization leads our client engagements for the Marketing Solutions product set. … bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion ...

week) Rate: £484.49 per day (Inside IR35, via umbrella) Start Date: ASAP Contract: Initial term 6 months We are seeking an experienced Senior Business Analyst to join a leading financial services organization. This role involves working on medium to large-scale projects, driving requirements delivery across planning, elicitation, analysis … implementation phases with requirements clarification. Provide guidance to junior BAs and ensure adherence to best practices. Essential Skills & Experience 5+ years as a Business Analyst on large, complex projects. Strong experience in financial services. Expertise in requirements planning, elicitation, and documentation. Familiarity with methodologies such as Waterfall, Iterative ...

Client Services Analyst - Payments Fully onsite Contract Length: 12 Months Location: Chester Are you an experienced Client Services Analyst with a passion for delivering exceptional client-facing solutions? Our client is seeking a skilled professional to join their team and play a crucial role in the migration ...

Client Services Analyst - Payments Fully onsite Contract Length: 12 Months Location: Bromley, Greater London Are you an experienced Client Services Analyst with a passion for delivering exceptional client-facing solutions? Our client is seeking a skilled professional to join their team and play a crucial role ...

Client Services Analyst - Payments Fully onsite Contract Length: 12 Months Location: Bromley, Greater London Are you an experienced Client Services Analyst with a passion for delivering exceptional client-facing solutions? Our client is seeking a skilled professional to join their team and play a crucial role ...

Analyst – Change , Financial Services London, hybrid Circa £45k A leading UK wealth management organisation is seeking a PMO Analyst to join its Change Management Office. This role is ideal for someone in the early stages of their project career who wants to develop strong foundations in governance, reporting … portfolio management. As a PMO Analyst, you will support the coordination and oversight of the project portfolio, ensuring change initiatives are delivered in a structured and well-governed manner. Key Responsibilities: Support portfolio governance by coordinating project updates and preparing materials for governance forums Maintain accurate project and portfolio ...