51 to 75 of 94 Service Analyst Jobs in England

Role overview Slaughter and May are a leading international law firm looking for a capable and client-focused IT Service Desk Analyst to join our Technology team on a 12-month fixed-term basis. This is a role for someone who takes genuine pride in delivering an excellent … composed under pressure, communicates with clarity, and brings a methodical approach to diagnosing and resolving issues. You will be part of a tight-knit Service Desk team that supports colleagues across a broad technology stack, including Microsoft 365, Azure, Intune, Citrix, and a range of specialist legal applications. ...

This role is designed to develop the technical, professional, and service management capabilities of an individual delivering supervised first‐line IT support. Role Service desk support: Act as a first point of contact for IT support via phone and self‐service portal. Log, categorise, prioritise, and update … incidents and service requests within the ITSM tool Resolve common IT issues at first contact, following documented procedures. Escalate complex or unresolved issues in line with defined escalation paths. Ensure users are kept informed of progress in a professional and timely manner Learning and apprenticeship commitment: Participate fully ...

Belmont Recruitment are currently seeking a Service Desk Analyst for our NHS client based in Eastbourne. This is a temporary assignment and is full-time working 37.5 hours per week, Monday to Friday. Overview: The role holder will be responsible for providing first line IT support within … busy service desk environment, acting as the first point of contact for incidents and service requests via telephone and online systems. The role holder will log, prioritise and resolve issues where possible at first point of contact, escalating more complex issues to second and third line support teams ...

Belmont Recruitment are currently seeking a Service Desk Analyst for our NHS client based in Eastbourne. This is a temporary assignment and is full-time working 37.5 hours per week, Monday to Friday. Overview: The role holder will be responsible for providing first line IT support within … busy service desk environment, acting as the first point of contact for incidents and service requests via telephone and online systems. The role holder will log, prioritise and resolve issues where possible at first point of contact, escalating more complex issues to second and third line support teams ...

Solve problems. Support people. Power great service.Be our next 1st Line Support Analyst! Were looking for a customer-focused 1st Line Support Analyst to join our Service Desk team. Youll be the first point of contact for IT support , helping users resolve issues quickly and keeping their … helping people, and learning new technology . Youll diagnose and resolve a wide range of technical issues while delivering an excellent customer experience. Our Service Desk supports customers 24/7 , but this role operates on a 19:0007:00 4 days on, 4 days off shift pattern ...

Service Desk Analyst | Swindon | Immediate Start Are you passionate about technology and love helping others? Are you looking for an opportunity to forge a career within IT? Do you thrive in a fast-paced environment where every day brings new challenges? If so, we have the perfect opportunity … site 3 days per week (NON - NEGOTIABLE ) 35 hours per week. (Temporary with the possibility to go Permanent) Efficiently log IT incidents and service requests using our ticket system. Manage calls to the highest quality standard, including using a standard greeting, correct triage of calls, and explaining next steps ...

Service Desk Analyst, youll play a vital role in supporting colleagues across the business by delivering high-quality technical support and managing our End User Computing estate. Youll be at the front line of IT operationsresolving issues, fulfilling requests, monitoring systems, and ensuring our teams can work efficiently … securely. This is a fantastic opportunity for an early-career IT professional or someone with existing service desk experience whos ready for their next challenge. What Youll Be Doing In this varied and interesting role, you will: Manage and prioritise IT support tickets in line with SLAs ...

Service Desk Engineer - 3-month contract - Liverpool My Legal customer looking for an experienced individual to join a busy and collaborative IT Service Desk, supporting users across the business and ensuring a first-class support experience. As a Service Desk Engineer, you'll be the first point ...

About the role We are currently seeking a proactive, organised and customer-focused Service Desk Analyst to join our Service Desk team. This is a customer-facing role supporting external healthcare customers, so experience in external client support environments is essential; applicants whose experience is limited … will provide technical and functional support across our Alcidion product suite, ensuring incidents are triaged, investigated and resolved in line with agreed service levels. You will play a key role in supporting our customers across complex healthcare environments, including Electronic Patient Record (EPR) and other health technology solutions operating ...

enabling our people to be the best ensuring they feel proud to be themselves and part of BUUK Infrastructure. We are looking for ICT Service Desk Analyst who would like to help us reach our mission to earn customer loyalty and drive business growth by providing consistently excellent … service. Purpose of this role Delivering fast, accurate and secure IT services enabling the smooth running of the business. Providing impeccable customer service and a can do attitude to all levels of the business whilst working as part of a diverse and dynamic team. Your key responsibilities are Providing ...

About the role As an IT Service Desk Analyst, youll be the first point of contact for technical support across DFS.Youll provide friendly and efficient assistance with a focus on getting things right the first time, ensuring our colleagues stay connected, supported, and empowered to do their best … Team to collaborate to solve problems/incidents and prevent recurrence Were looking for someone who has At least 12 months experience in a Service Desk or end-user support role Active Directory experience, basic user setup and administration Knowledge of operating systems, Google Workspace/Chrome OS, Windows ...

Title: IT Service Desk Analyst Location: Barrow-in-Furness (5 days a week on site) Salary: £30,000 to £40,000 Benefits: Generous Pension, Great Annual Leave, Life Cover This is a fantastic opportunity for someone with experience of 1st and 2nd line support on an IT Service Desk to become a service desk lead mentoring one member of the team. Management or team lead experience is not required as they are happy to train you up in this, but you will need to have the desire and aptitude to do it. Of course ...

Title: IT Service Desk Analyst Location: Barrow-in-Furness (5 days a week on site) Salary: £30,000 to £40,000 Benefits: Generous Pension, Great Annual Leave, Life Cover This is a fantastic opportunity for someone with experience of 1st and 2nd line support on an IT Service Desk to become a service desk lead mentoring one member of the team click apply for full job details ...

Service Desk Analyst Programme Name: LCST Primary location: On-site at Emersons Green, Bristol, with occasional remote working opportunities. Working hours: Monday to Friday, between 08 00, based on scheduled shifts. Are you ready for your next career challenge?. . click apply for full job details ...

/mentoring system throughout your time here Focus on training and career progression Family friendly policies The Opportunity: We are looking for a skilled Service Desk Analyst to work as part of a team to support a range of systems within the Landmark Information Group. You will … United Kingdom to provide physical support About You: To be considered for the role you will need to have:- ITIL V4 Foundation Previous Service/Support Desk experience Exposure to Microsoft 365 Admin Centre, AD Good customer service skills Self-motivated Excellent time management & request\ticket management Strong ...

Title Service Desk Analyst Salary Up to £28,500 (depending on experience) Hours Monday Friday 8 00 Location Stonehouse, GL10 3EZ - Office Based At Gardiner Bros, we believe how we treat people matters click apply for full job details ...

Service Desk Analyst, youll play a vital role in supporting colleagues across the business by delivering high-quality technical support and managing our End User Computing estate. Youll be at the front line of IT operationsresolving issues, fulfilling requests, monitoring systems, and ensuring our teams can work efficiently ...

First Line Service Desk Analyst - 12 Month FTC Location: Newcastle Salary: £27 - £30k 9-5 Day Shifts Join a global organisation headquartered in the vibrant heart of Newcastle as an IT First Line Service Desk Analyst. This role is your chance to be part of a dynamic ...

Business Support Analyst £14.71 per hour - PAYE £19.61 per hour Umbrella 3 Month Contract Initially with potentially of permanent Full Time A fantastic opportunity has arisen in Coalville for an ICT Business Support Analyst on a 3-month initial contract looking for an immediate start. As the first … point of contact for the Council s ICT Support Service, you will log, prioritise, and resolve ICT problems and requests, making sure support to customers is provided quickly and effectively. Main duties and responsibilities: To log, monitor and resolve service desk calls within agreed service levels Provide ...

Business Support Analyst £14.71 per hour - PAYE £19.61 per hour – Umbrella 3 Month Contract Initially with potentially of permanent Full Time A fantastic opportunity has arisen in Coalville for an ICT Business Support Analyst on a 3-month initial contract looking for an immediate start. As the first … point of contact for the Council’s ICT Support Service, you will log, prioritise, and resolve ICT problems and requests, making sure support to customers is provided quickly and effectively. Main duties and responsibilities: To log, monitor and resolve service desk calls within agreed service levels Provide ...

York. This is an excellent opportunity for someone with first and second-line support experience who enjoys solving technical problems, delivering excellent customer service, and wants to develop their career across infrastructure, cloud technologies and IT operations. You'll play a key role in supporting colleagues across the business … doing As an IT Support Engineer, you'll be responsible for providing high-quality technical support across the business, including: User Support & Service Delivery Act as the first point of contact for IT support requests. Log, prioritise and manage incidents through the IT service desk. Troubleshoot hardware, software ...

Providing daily support to the Bluekong Service Delivery team and managing and maintaining key systems within the organisation. Role Duties for this role include: Maintaining and building relationships with the companies' new and existing field engineering teams Maintaining all project/support based documents/process Assisting with critical … works Building strong relationships with both customers, suppliers and delivery leads Monitoring and being the first port of contact for BlueKong support customers The Service Delivery Analyst will be: A bright individual looking to develop their career within a creative environment Skilled administrator Comfortable working in a busy ...

looking for two Service Desk Analysts, to join an established IT service desk where you will be first point of contact for technical support, providing resolution of hardware, software and network related issues as well as undertaking user administration and access related tasks. Key Skills and Experience … essential) Previous experience working on an IT Service Desk in an ITIL environment at 1st/2nd/3rd line technical support level. The role and responsibilities can be tailored depending on your current level of technical knowledge. Have a good understanding/proficiency in MS office suite applications ...

firm clients based in the City of London is seeking an experienced IT Service Desktop Support Analyst to join their IT team on a temporary basis for an initial 3-6 month contract. This is a hands-on role providing high-quality 1st and 2nd line support … paced professional environment. Key Responsibilities: Provide desktop support for laptops, desktops, mobile devices, printers, and Microsoft 365 applications. Manage and resolve IT incidents and service requests through the ticketing system. Support meeting room and AV technology, including video conferencing facilities. Set up and deploy equipment for new starters ...

loves to get out from behind the desk? How about this role with a leading national Housing Association, as a specialist working in the Service Charge team. This isn't your typical, static finance role. If you want a position that blends sharp data analysis with real-world, hands … property visits , this unique opportunity offers the variety you ve been looking for. As a Service Charge Analyst, you won t just crunch numbers, you will tell the story behind them. You will get the chance to travel nationally to various housing schemes, verifying that the data ...