1 to 25 of 254 Service Design Jobs in England

Senior Service Designer - National Crime Agency - G7 Belfast, Birmingham, Bristol, Calder(Normanton), Leicester, London, Warrington To note for candidates selecting London as a preference - For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 - March 2026, you will be required to carry out your … the job Job summary Within the Digital, Data & Technology area of the NCA, our constantly evolving and expanding capabilities means we need people with extensive experience and knowledge of service management and in particular service design and transition in order to ensure the services being delivered by the Agency are fit for purpose, secure, and supported. The … be able to register after this date and time. Please see our privacy policy notice for details on how your data is handled. Your role will sit within the Service Design & Transition team, and you will provide service design and transition expertise to projects and programmes, advising and gathering requirements, agreeing the path to live, and More ❯

Senior Service Designer - National Crime Agency - G7 Belfast, Birmingham, Bristol, Calder(Normanton), Leicester, London, Warrington To note for candidates selecting London as a preference - For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 - March 2026, you will be required to carry out your … the job Job summary Within the Digital, Data & Technology area of the NCA, our constantly evolving and expanding capabilities means we need people with extensive experience and knowledge of service management and in particular service design and transition in order to ensure the services being delivered by the Agency are fit for purpose, secure, and supported. The … be able to register after this date and time. Please see our privacy policy notice for details on how your data is handled. Your role will sit within the Service Design & Transition team, and you will provide service design and transition expertise to projects and programmes, advising and gathering requirements, agreeing the path to live, and More ❯

Senior Service Designer - National Crime Agency - G7 Belfast, Birmingham, Bristol, Calder(Normanton), Leicester, London, Warrington To note for candidates selecting London as a preference - For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 - March 2026, you will be required to carry out your … the job Job summary Within the Digital, Data & Technology area of the NCA, our constantly evolving and expanding capabilities means we need people with extensive experience and knowledge of service management and in particular service design and transition in order to ensure the services being delivered by the Agency are fit for purpose, secure, and supported. The … be able to register after this date and time. Please see our privacy policy notice for details on how your data is handled. Your role will sit within the Service Design & Transition team, and you will provide service design and transition expertise to projects and programmes, advising and gathering requirements, agreeing the path to live, and More ❯

Job description Your role will sit within the Service Design & Transition team, and you will provide service design and transition expertise to projects and programmes, advising and gathering requirements, agreeing the path to live, and any milestones required to be met in order to reach live. You will lead on designing the end-to-end journey … often complex services coming through the pipeline, from conception to full rollout. This role involves working with a variety of stakeholders to manage risks and build consensus around a design approach. You will be able to work autonomously, in alignment with current standards and policies, and will support other designers across the team where required. Person specification Duties and … Responsibilities: Understanding and adhering to key Service Design & Transition and wider NCA processes and documentation, ensuring appropriate engagement with the appropriate (internal and/or external) functions. Will adhere to and respect Service Design & Transition processes, as well as any processes outside of the Service Design & Transition practice (e.g. project management office, enterprise design More ❯

Service Designer - National Crime Agency - SEO Belfast, Birmingham, Bristol, Calder (Normanton), Leicester, London , Warrington To note for candidates selecting London as a preference - For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 - March 2026, you will be required to carry out your contractual … About the job Job summary Within the Digital, Data & Technology area of the NCA, as are constantly evolve and expand our capabilities we need people with strong experience of service management practices to ensure that new Services are designed to support our end users in the delivery of their functions. The quality of the services delivered by the NCA … to register after this date and time. Please see our privacy policy notice for details on how your data is handled.Privacy Policy Notice Your role will sit within the Service Design & Transition team and you will utilise your Service Management experience and knowledge to provide expertise to project teams, ensuring incoming services align to ITIL-based processes. More ❯

Service Designer - National Crime Agency - SEO Belfast, Birmingham, Bristol, Calder (Normanton), Leicester, London , Warrington To note for candidates selecting London as a preference - For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 - March 2026, you will be required to carry out your contractual … About the job Job summary Within the Digital, Data & Technology area of the NCA, as are constantly evolve and expand our capabilities we need people with strong experience of service management practices to ensure that new Services are designed to support our end users in the delivery of their functions. The quality of the services delivered by the NCA … to register after this date and time. Please see our privacy policy notice for details on how your data is handled.Privacy Policy Notice Your role will sit within the Service Design & Transition team and you will utilise your Service Management experience and knowledge to provide expertise to project teams, ensuring incoming services align to ITIL-based processes. More ❯

Service Designer - National Crime Agency - SEO Belfast, Birmingham, Bristol, Calder (Normanton), Leicester, London , Warrington To note for candidates selecting London as a preference - For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 - March 2026, you will be required to carry out your contractual … About the job Job summary Within the Digital, Data & Technology area of the NCA, as are constantly evolve and expand our capabilities we need people with strong experience of service management practices to ensure that new Services are designed to support our end users in the delivery of their functions. The quality of the services delivered by the NCA … to register after this date and time. Please see our privacy policy notice for details on how your data is handled.Privacy Policy Notice Your role will sit within the Service Design & Transition team and you will utilise your Service Management experience and knowledge to provide expertise to project teams, ensuring incoming services align to ITIL-based processes. More ❯

In the UK, we work across telecoms, financial services, manufacturing, and the public sector, delivering end-to-end services from strategy to implementation. Tangity , part of the NTT DATA Design Network, is a global design studio dedicated to humanising complexity. We combine Strategy, Technology, and Design to create meaningful, inclusive, and impactful services that improve lives and … systems. Our studios work closely with delivery teams to embed design deeply into every project and across every touchpoint. The Role As a Senior Service Designer at Tangity, you'll operate as a core member of agile, cross-functional teams delivering human-centred, end-to-end service experiences. You'll take ownership of your deliverables, collaborate across … disciplines, and contribute to a culture of learning and excellence. You will lead service design activities with increasing autonomy-from framing challenges and planning research to developing holistic service models. You'll help shape design outcomes that balance user needs, business goals, and technical feasibility. You'll also begin to mentor junior team members, contribute to More ❯

Service Designer – Public Sector (2 Roles: Junior & Mid-Level) Level: P2 – Junior: £33,000 – £55,000 P3 – Mid-Level: Up to £76,000 + 10% bonus Location: London | Hybrid working Function: Design | Service Design | Public Sector Digital Delivery Industry: Consulting | Digital Services | Government & Public Sector Design public services that put people first. Shape systems that … make a difference. A global design-led consultancy is expanding its public sector design team and is hiring two Service Designers – one at junior level and one at mid-level – to help drive the delivery of impactful, human-centred services across central government and public health. These roles sit within a dynamic, cross-functional team embedded in … of users. You'll collaborate with researchers, technologists, and delivery leads to reimagine public services that are inclusive, scalable, and fit for purpose. Whether you’re just establishing your service design career or stepping into a more autonomous role, this is a chance to be part of a high-impact studio that blends strategy, design, and delivery More ❯

Service Designer – Public Sector (2 Roles: Junior & Mid-Level) Level: P2 – Junior: £33,000 – £55,000 P3 – Mid-Level: Up to £76,000 + 10% bonus Location: London | Hybrid working Function: Design | Service Design | Public Sector Digital Delivery Industry: Consulting | Digital Services | Government & Public Sector Design public services that put people first. Shape systems that … make a difference. A global design-led consultancy is expanding its public sector design team and is hiring two Service Designers – one at junior level and one at mid-level – to help drive the delivery of impactful, human-centred services across central government and public health. These roles sit within a dynamic, cross-functional team embedded in … of users. You'll collaborate with researchers, technologists, and delivery leads to reimagine public services that are inclusive, scalable, and fit for purpose. Whether you’re just establishing your service design career or stepping into a more autonomous role, this is a chance to be part of a high-impact studio that blends strategy, design, and delivery More ❯

and services. Your role will include: Conducting research and analysis to understand user needs, pain points, and behaviours across large and complex journeys. Collaborating with stakeholders to define measurable service goals and objectives. Developing service blueprints, customer journey maps, and other service design artifacts to visualize and communicate the end-to-end service experience. Integrating … design decisions across the multiple layers involved in delivering and running a service, including people, process, policy, legal, data, technology etc. Identifying opportunities for service improvement and innovation, and proposing design solutions that address user needs and meet business goals. Facilitating workshops and co-design sessions with users, stakeholders and cross-functional teams to ideate … and iterate on service design concepts. Working closely with user researchers to integrate user insights into service design decisions. Collaborating with product managers and developers to ensure the feasibility and implementation of service design solutions. Conducting usability testing and gather user feedback to continuously refine and improve service experiences. Staying up-to-date More ❯

and services. Your role will include: Conducting research and analysis to understand user needs, pain points, and behaviours across large and complex journeys. Collaborating with stakeholders to define measurable service goals and objectives. Developing service blueprints, customer journey maps, and other service design artifacts to visualize and communicate the end-to-end service experience. Integrating … design decisions across the multiple layers involved in delivering and running a service, including people, process, policy, legal, data, technology etc. Identifying opportunities for service improvement and innovation, and proposing design solutions that address user needs and meet business goals. Facilitating workshops and co-design sessions with users, stakeholders and cross-functional teams to ideate … and iterate on service design concepts. Working closely with user researchers to integrate user insights into service design decisions. Collaborating with product managers and developers to ensure the feasibility and implementation of service design solutions. Conducting usability testing and gather user feedback to continuously refine and improve service experiences. Staying up-to-date More ❯

As a Service Designer, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients … you may have to travel to client locations. What you'll do Maximise the value we deliver for our clients right from the inception to real life application of Service Design. Support our clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the … way from ideation and inception through to solution build and testing. Champion user-centricity - with a set of tools and methods you can draw upon to embed design thinking/user-centricity Work on new ideas and work alongside solution team to design and develop innovative products and services Use current and emerging trends to identify and lead More ❯

As a Service Designer, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients … you may have to travel to client locations. What you'll do Maximise the value we deliver for our clients right from the inception to real life application of Service Design. Support our clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the … way from ideation and inception through to solution build and testing. Champion user-centricity - with a set of tools and methods you can draw upon to embed design thinking/user-centricity Work on new ideas and work alongside solution team to design and develop innovative products and services Use current and emerging trends to identify and lead More ❯

go further and scale faster than before. Becoming part ofEY Studio+ UKmeans getting on to enjoy this ride. The opportunity We're one of the biggest and most mature Service Design functions in the world, the elder statesperson of Service Design if you will. We've been around for 17 years and been part of EY … work and your career in a way that suits you and delivers for the practice and your clients. Responsibilities, Qualifications, Certifications The role We are looking for a Senior Service Designer to join the Service Design Practice at EY Studio+ UK. This role is open to those with demonstrable experience of working as a service designer … within industry. You will have a portfolio of projects that you can talk through and demonstrate how you have applied service design to business or organisational challenges either in house or within a consulting role. There are a couple of things that we ask of everybody. You will be endlessly inquisitive, and ruthlessly user focused and able to More ❯

Senior UX/Service Designer: Who we are? HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products, services, and engineering are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on … customer relationships The role: The team is building a new platform to enable the efficient, secure and controlled sharing of data across the bank. You will work as a Service Design expert with proficient experience in the Human Centered Design Process, defining and documenting: Conducting and facilitating design thinking workshops User research & user testing when required … Define and develop user flows, journey maps Define and develop service design blueprints Information and data flows that interact with users Work with UX, UI and technical development teams to develop the experience Experience with working with data platforms and data marketplaces is highly desirable What does a day in the life look like for a Senior Service More ❯

Senior UX/Service Designer: Who we are? HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products, services, and engineering are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on … customer relationships The role: The team is building a new platform to enable the efficient, secure and controlled sharing of data across the bank. You will work as a Service Design expert with proficient experience in the Human Centered Design Process, defining and documenting: Conducting and facilitating design thinking workshops User research & user testing when required … Define and develop user flows, journey maps Define and develop service design blueprints Information and data flows that interact with users Work with UX, UI and technical development teams to develop the experience Experience with working with data platforms and data marketplaces is highly desirable What does a day in the life look like for a Senior Service More ❯

are conducted in safe and secure manner among employees, third parties and other industry partners.This assignment will work alongside the programme team to facilitate, review and enhance the current service design and operational aspects of the service, including the smooth transition of services into live.As an IT Service Designer, you will be responsible for designing and … to ensure they meet the needs of our clients and align with business objectives. You will work closely with stakeholders, including clients, IT teams, and business leaders, to create service designs that are efficient, scalable, user-friendly and fit for purpose. Responsibilities Service Design: Develop and document detailed service designs, including service blueprints, process flows … and user journeys. Stakeholder Collaboration: Engage with stakeholders to gather requirements, understand business needs, and ensure alignment with service design. Continuous Improvement: Identify opportunities for service improvement and implement changes to enhance service quality and efficiency. User Experience: Focus on creating a positive user experience by designing services that are intuitive and easy to use. Technology Integration More ❯

Service Designer £45,000 to 75,000 GBP Hybrid WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Senior Service Designer - (Must Have Public Sector Experience) Location: London (Hybrid) Level: Mid and Senior Levels Available Salary: £40,000 to £75,000 + 10% bonus + benefits (DOE and various levels available) Clearance: Must be eligible for UK … Security Clearance The Opportunity We are looking for a Senior Service Designer to join a cross-functional delivery team working on impactful public sector programmes. In this role, you'll take a lead in shaping user-centred services that support critical systems and improve the lives of citizens. You'll bring design thinking into complex environments, helping align … user needs with strategic and technical delivery. The Role As a Senior Service Designer, you will: Lead service design efforts across discovery, alpha, beta, and live phases Plan and conduct research, co-creation, and design activities with users and stakeholders Map end-to-end services and ecosystems to uncover gaps, opportunities, and user pain points Develop More ❯

Description CONTRACTOR MUST BE ELIGIBLE FOR BPSS Role Title: Service Designer Location: Manchester Duration: 31/10/2025 Pay Rate: £450 MUST BE PAYE THROUGH UMBRELLA Role Description: We are seeking a detail-oriented and strategic Service Designer to establish the foundational structure for service mapping and design across our organization. This role will be … instrumental in defining, visualizing, and standardizing how services are identified, categorized, and presented, ensuring alignment with business goals and operational efficiency. Key Responsibilities: 1. Establish Service Mapping Foundations Define and document the current portfolio of services offered across the organization. Collaborate with stakeholders to validate and refine the service inventory. 2. Define Service Display Criteria Develop and … implement criteria for how services should be represented, including: Service Layers and Color Coding for visual clarity. Service Level Agreements (SLAs) and performance metrics. Priority Levels based on business impact and urgency. Ownership Models (In-house vs. Supply Chain/Third-party). Hosting Locations (Cloud, On-premises, Hybrid). 3. Design Service Presentation Structure Create More ❯

We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role Title: Service Designer Location: Manchester Duration: 31/10/2025 Pay Rate: £447 per day Inside IR35 Role Description: We are seeking a detail-oriented and strategic Service Designer to … establish the foundational structure for service mapping and design across our organization. This role will be instrumental in defining, visualizing, and standardizing how services are identified, categorized, and presented, ensuring alignment with business goals and operational efficiency. Key Responsibilities: 1. Establish Service Mapping Foundations Define and document the current portfolio of services offered across the organization. Collaborate … with stakeholders to validate and refine the service inventory. 2. Define Service Display Criteria Develop and implement criteria for how services should be represented, including: Service Layers and Color Coding for visual clarity. Service Level Agreements (SLAs) and performance metrics. Priority Levels based on business impact and urgency. Ownership Models (In-house vs. Supply Chain/ More ❯

Job Title: IT Service Management, Service Architecture & Business Analysis Lead Location: Salisbury Clearance Requirement: Current SC Clearance Rates: £500 to £575 per day Duration: 9 months + Overview: We're looking for a highly capable IT Service Management, Service Architecture & Business Analysis Lead to support a complex transformation programme. This role blends strategic service design … ll help shape how services are defined, managed, and evolved across a secure and mission-critical environment. Key Responsibilities: ITSM Strategy & Implementation: Define and deliver a robust, scalable IT Service Management (ITSM) strategy that aligns with business priorities and supports long-term service maturity. Service Architecture: Develop and maintain a service architecture model that ensures consistency … reusability, and integration across services and platforms. Define service models, ownership structures, and lifecycle states in line with ITIL best practice. Organisational Design for Service Delivery: Create and manage a fit-for-purpose ITSM organisational structure to support efficient and effective service operation and governance. Business Analysis & Change: Drive discovery and analysis efforts to capture technical More ❯

Service Designer - Consultant (SC cleared) Akkodis are currently working in partnership with a leading service provider to recruit an experienced Service Designer with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with travel … to client sites required on occasion and you will need to hold current security clearance. The Role As a Service Designer you will champion inclusive design practices throughout project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. The Responsibilities * Maximise the value from the inception to real life application of Service Design. * Support clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. * Champion More ❯

Service Designer Department: Product Employment Type: Full Time Location: London Reporting To: Mayssa Benchenaa Compensation: £60,000 - £70,000/year Description Leading the way in electric vehicle charging, we've been at the forefront of adoption in the UK since 2009. With over 250,000 charge points installed so far, we make EV ownership simple and affordable. Partnering … should be within a reasonably commutable distance to our office (Gray's Inn Road, London, WC1X 8HB). Join the EVolution: In this position, you'll be joining the Design department, your main responsibilities will include: Developing service blueprints, journey maps, and user personas to guide design decisions Champion service design best practices and a … user-centred design approach across Pod Ideate, prototype, and iterate new service concepts and solutions Conduct user research to uncover insights, behaviours, and needs Organise and facilitate workshops and co-design sessions with stakeholders and users Work closely within cross-functional teams to align services with user needs and business objectives Assess service performance and recommend More ❯

Job Title: Management Consultant - Service Designer (permanent) Location: London, Newcastle, Glasgow & Manchester Grade: Consultant (46-55k), Must hold an active Security Clearance. About the Role: If you are ready to be a part of something truly impactful, join a renowned consultancy in a role within the business technology unit. They are seeking a talented Service Designer to … join a dynamic team and play a key role in shaping the future of innovative service experiences. As a Service Designer, you will lead the end-to-end design process, collaborating with cross-functional teams to create user-centred solutions that address complex challenges and drive transformation. This is an exciting opportunity to make a meaningful impact … through design and help redefine how services are delivered. Key Responsibilities: Lead the design and delivery of end-to-end service design solutions, ensuring alignment with user needs and business objectives. Apply human-centred design methodologies such as service blueprints, customer journey mapping, and prototyping to create seamless service experiences. Work closely with More ❯