101 to 125 of 186 Service Design Jobs in England

to join our success story in Manchester. As one of a team of Network Designers, you will be responsible for:- Capturing customer technical requirements and translating to detailed solution design Managing the review and validation processes for both new developments and in-life products and services Driving the improvement of design and delivery capabilities for end-to-end … technical solutions Managing customer solution design engagement and statement of work creation, including any 3rd party deliverables Developing strong customer relationships at the senior level by providing specialist service design expertise Driving consistency in architecture and technical processes Undertaking customer migration planning and implementation Ensuring the delivery of thought leadership in complex bids and agreeing a strategic … approach as part of customer solution design If you possess a combination of some of the following skills, then LETS TALK! Expertise in designing network solutions in enterprise scale environments Experience delivering post-sale customer requirements as outlined by pre-sales A proven track record of defining and creating low-level design documentation in line with customer requirements More ❯

to join our success story in Manchester. As one of a team of Network Designers, you will be responsible for:- Capturing customer technical requirements and translating to detailed solution design Managing the review and validation processes for both new developments and in-life products and services Driving the improvement of design and delivery capabilities for end-to-end … technical solutions Managing customer solution design engagement and statement of work creation, including any 3rd party deliverables Developing strong customer relationships at the senior level by providing specialist service design expertise Driving consistency in architecture and technical processes Undertaking customer migration planning and implementation Ensuring the delivery of thought leadership in complex bids and agreeing a strategic … approach as part of customer solution design If you possess a combination of some of the following skills, then LETS TALK! Expertise in designing network solutions in enterprise scale environments Experience delivering post-sale customer requirements as outlined by pre-sales A proven track record of defining and creating low-level design documentation in line with customer requirements More ❯

We are seeking a Staff Service Designer to join our team: Required Skills and Expertise ● 10+ years in Service Design, Experience Strategy, Business Transformation, or Strategic Consulting. ● Proven track record leading enterprise-scale discovery or transformation programs with measurable outcomes. ● Deep expertise in systems thinking, service blueprinting, strategic facilitation, and opportunity framing. ● Strong ability to synthesize … how your strategic thinking delivered tangible business value. About Us: Ascendion is a leading provider of AI-first software engineering services. Our applied AI, software engineering, cloud, data, experience design, and talent transformation capabilities accelerate innovation for Global 2000 clients. Ascendion is headquartered in New Jersey. In addition to our remote/hybrid workforce, we have 30+ offices across … the U.S., UK, Poland, Romania, India, Australia and Mexico. We are committed to building technology powered by Generative AI with an inclusive workforce, service to our communities, and a vibrant culture. For more information, please go to www.ascendion.com. Please let me know the best time and number to connect with you or please give me a call on +44 More ❯

We are seeking a Staff Service Designer to join our team: Required Skills and Expertise ● 10+ years in Service Design, Experience Strategy, Business Transformation, or Strategic Consulting. ● Proven track record leading enterprise-scale discovery or transformation programs with measurable outcomes. ● Deep expertise in systems thinking, service blueprinting, strategic facilitation, and opportunity framing. ● Strong ability to synthesize … how your strategic thinking delivered tangible business value. About Us: Ascendion is a leading provider of AI-first software engineering services. Our applied AI, software engineering, cloud, data, experience design, and talent transformation capabilities accelerate innovation for Global 2000 clients. Ascendion is headquartered in New Jersey. In addition to our remote/hybrid workforce, we have 30+ offices across … the U.S., UK, Poland, Romania, India, Australia and Mexico. We are committed to building technology powered by Generative AI with an inclusive workforce, service to our communities, and a vibrant culture. For more information, please go to www.ascendion.com. Please let me know the best time and number to connect with you or please give me a call on +44 More ❯

Experience Modern front-end frameworks and templating tools. Proven ability to build accessible and high-performing interfaces. Familiarity with Agile methodologies, CI/CD pipelines, and Git. Understanding of service design and user-centred design principles. Experience working on large-scale systems with high user volumes. Excellent communication and collaboration skills. Experience in government or public sector More ❯

the cloud. Specify, quote, plan, and deliver technical solutions with rigour and excellence. Act as senior point of technical escalation and QA on infrastructure setup and delivery. Drive the design and delivery of a robust cybersecurity strategy for all customers, maintaining alignment with evolving industry standards and best practices. Design and build secure user devices (PC/laptop … anti-malware, mirroring, device integrity). Lead the adoption of proactive monitoring and automation tools to help transition the business from reactive support to predictive, streamlined operations. Lead on service management excellence ticket discipline, root cause analysis, and continuous improvement. Ensure all backup strategies (on-premises and cloud) are fit for purpose, with robust monitoring and management to maintain … to rollout. Deep infrastructure expertise including device imaging, endpoint security, and network services. Strong hands-on experience with RMM platforms and proactive monitoring tools. Ticketing systems and ITIL-style service delivery know-how. Backups, disaster recovery, and continuity planning fit for SME/school environments. Proven ability to install, configure, and support print management solutions such as Papercut. Preferred More ❯

if you might not have experience in all the below. The most important skill is a good attitude and willingness to learn. Act as the technical authority for solution design across large-scale or multi-project programmes. Define and evolve architectures that balance customer needs, enterprise principles, and secure-by-design standards. Contribute to divisional and line-of … business roadmaps, identifying opportunities for technology insertion and innovation. Lead technical reviews, trade-off studies, and risk assessments for major design decisions. Mentor and coach Solutions Architects and Engineers, raising capability across the community. Represent our client at senior customer forums, technical boards, and industry events. Support business winning, including solution strategy, bids, and proposal development. Champion best practice … reuse, and model-based design approaches across the architecture community. What you'll bring Extensive technical expertise with a proven track record of designing secure, integrated solutions. Ability to influence technical strategy and act as a recognised authority within your domain. Strong communication skills with the ability to engage effectively with senior stakeholders. Core areas (must have): Proven experience More ❯

deep understanding of agile delivery in government settings. Key Responsibilities Lead the discovery and analysis of business needs, translating them into clear, actionable requirements. Collaborate with multidisciplinary teams to design and deliver effective digital solutions. Work closely with stakeholders to ensure alignment between business goals and technical solutions. Support the development of business cases and contribute to service design in line with GDS standards. Skills & Experience Proven experience as a Business Analyst in public sector. Strong analytical and problem-solving skills with a user-centred mindset. Excellent communication and stakeholder management abilities. Experience with GDS standards and agile delivery methodologies. Experience working across the full delivery lifecycle, from discovery to live service. If this role sounds More ❯

Job Title: Service & Solutions Architect Location: Midlands Job Type: Full-Time (40 hours per week) Salary: £65,000 Job Summary: As a Service and Solution Architect, you will play a pivotal role in designing and delivering innovative network solutions tailored to our clients’ business needs. You will work closely with sales, engineering, and service delivery teams to … ensure solutions are technically sound, commercially viable, and aligned with customer expectations. Responsibilities Solution Design & Architecture Lead the technical design of customer network solutions including LAN/WAN, SD-WAN, Wireless, Leased Lines and cloud connectivity. Translate business requirements into scalable and secure technical architectures. Create high-level and detailed design documentation, including network diagrams and service … Holiday Parks & MBU’s Pre-Sales Support Collaborate with the sales team to understand client needs and present tailored solutions. Assist in preparing proposals, RFP responses, and cost models. Service Integration & Delivery Define service components and integration points for seamless delivery. Work with project managers and service delivery teams to ensure successful implementation. Provide technical oversight during More ❯

combines office collaboration with the comfort and convenience of remote work." Klipboard offer industry-specific, cloud-based software across wholesale distribution, automotive, retail, rental, manufacturing, transport management and field service management. We are experiencing significant growth in markets across North America, Europe and Africa, and indeed beyond. Some great opportunities are being created as a result of this for … of demonstrations and documentation. You would contribute positively to all of these activities. You will work with senior members of the team to ensure your solutions conform to Klipboard design standards and technical solution stack. The role reports to the Delivery Manager of the relevant R&D team. We operate a hybrid working policy on completion of probation. The … Knowledge And Experience Preferred, 2:1 Upper second-degree Bachelors in a relevant discipline. 2:2 Lower second will also be considered if evidenced project Demonstrates suitable technical and design abilities. Experience of agile approaches to engineering solutions would be an advantage. Experience in the following, or similar, would be an advantage: A good understanding of VB, or the More ❯

Product Managers to help elicit requirements from business stakeholders in the form of epics and user stories, and working with Technical Leads, UX Designers using their domain knowledge, to design and deliver on the requirements at hand. When working as a Lead Analyst on a project, you'll be embedded within the project team, capturing business requirements, performing business … and systems analysis, supporting Systems Architects to design solutions, helping build test strategies and analysing issues. When working as a Product Owner you'll be embedded within a squad, owning, managing and prioritising the delivery of product features, services and enhancements, documenting requirements, and rallying the team around the product backlog. You'll be responsible for improving customer journeys … knowledge to become the focal point for any technical/business analysis that the squad needs Ensure business readiness of changes being delivered, including business process mapping and customer service training Demonstrate new functionality or change impacts to key stakeholders to ensure shared understanding of upcoming changes and gather feedback which can be used to inform future decision making More ❯

days holiday + 8% pension + private healthcare Our trusted client, a leading financial services organisation, is hiring a Disaster Recovery Manager to help define and deliver the IT Service Continuity and Disaster Recovery strategy across the Group’s complex, multi-site IT estate. This is a key role ensuring the organisation’s systems remain resilient, secure, and compliant … enabling rapid and effective response to disruption as the business continues its global digital transformation journey. You’ll work closely with the Head of IT Service Continuity to: Define, deliver, and embed the Group-wide IT Continuity and Disaster Recovery strategy and policy. Design, maintain, and test Disaster Recovery and IT Continuity plans aligned to business needs and … regulatory standards. Lead and coordinate responses to major incidents, ensuring minimal impact and swift recovery. Partner with Architecture and Service Design teams to ensure resilience is built into all new and existing services. Plan and deliver regular disaster recovery simulations and training to strengthen operational resilience. Provide expert advice at CAB and TDA forums to ensure compliance with More ❯

is seeking a Network Architect to join its Network and Telecoms Team. This is a strategic and hands-on role, ideal for someone with deep expertise in enterprise network design and infrastructure architecture. You’ll play a key role in shaping the organisation’s network infrastructure strategy, ensuring resilience, scalability, and alignment with operational and clinical needs. Key Responsibilities … Collaborate with senior IT leaders to deliver a robust and future-ready network platform. Define and document infrastructure strategies and service relationships. Lead infrastructure projects and vendor engagements. Ensure network availability, security, and performance across multiple sites. Provide 24/7 support coverage and troubleshoot production systems. Contribute to service design, hardware solutions, and interface requirements. Essential … Qualifications & Experience Higher degree in IT or equivalent experience. Expertise in: Enterprise network design Network security and threat hardening SD-WAN, SDA, DNS/DHCP Centrally managed services (e.g. Cisco DNA, ISE, Prime) Next-gen firewalls and remote access technologies Strong analytical, project management, and stakeholder engagement skills. Desirable Skills & Experience Desirable Cisco certifications Experience with Microsoft Azure and More ❯

function which is aiming to deliver this. Our field sales organisation is customer focused, mobile and tech enabled. Our customer hubs and sales operations aim for excellence in customer service and reduced admin operations, as we move to a data driven culture and bring new digital technologies. Our commercial and marketing teams are striving to deliver world class commercially … with customers Determining and sharing GB commercial needs with product owners and other BPT business partners to ensure they are included in the product roadmap Collaborating with solutions and service teams to provide guidance on priorities, understanding status, removing impediments Defining a new business process to make our ways of working more efficient and customer centric Influencing the business … to a business with Big Data, bots, AI or IoT Skills/Experience we're looking for: Worked in or closely to a commercial organisation Understanding and passion for service design and customer experience Understanding of project management and agile practices Working on sales, data or change related projects and initiatives. Understanding of a mobile sales force Defining More ❯

clients, ensuring the optimum ROI from their brand, marketing and technology investments. You will relentlessly and forensically analyse conversion rate factors, benchmark these against competitors and comparator brands, and design practical, effective solutions in collaboration with our Performance, Creative, Brand, and Technology teams. This will help our clients grow and create real value in their brand, marketing, and technology. … process. What experience and skills do you need? Hands-on experience designing and running A/B and multivariate tests with major testing platforms. Deep understanding of user-centred design principles, conversion theory, and behavioural analytics. Strong grasp of tools like GA4, VWO, Looker Studio, Hotjar, Clarity, and Tag Manager. Ability to build test ideas from research, prioritise them … tools like Git to manage and track your development efforts. Familiarity with agile methodologies or sprint-based delivery processes. Plus, bonus points for: Knowledge of customer journey mapping and service design principles. Experience supporting new business efforts, bringing your expertise in conversion and technical optimisation to new pitches or proposals. Familiarity with advanced web frameworks like React, Vue.js More ❯

frameworks, and the ability to deliver results across multiple teams and stakeholders. Responsibilities: Accessibility & Compliance: Lead initiatives to ensure our digital properties meet accessibility standards (WCAG) Partner with UX, design, and development teams to embed accessibility best practices into our processes Cookies & Data Privacy: Manage the implementation and optimization of cookie consent solutions (e.g., One Trust). Ensure alignment … drive continuous improvement. We are looking for someone with 4+ years of experience in customer experience, digital project management, or related roles Strong understanding of CX methodologies (journey mapping, service design, discovery analysis) Hands-on experience with accessibility and data privacy tools (e.g., One Trust) Proven ability to manage multiple concurrent projects with cross-functional teams. Excellent stakeholder More ❯

frameworks, and the ability to deliver results across multiple teams and stakeholders. Responsibilities: Accessibility & Compliance: Lead initiatives to ensure our digital properties meet accessibility standards (WCAG) Partner with UX, design, and development teams to embed accessibility best practices into our processes Cookies & Data Privacy: Manage the implementation and optimization of cookie consent solutions (e.g., One Trust). Ensure alignment … drive continuous improvement. We are looking for someone with 4+ years of experience in customer experience, digital project management, or related roles Strong understanding of CX methodologies (journey mapping, service design, discovery analysis) Hands-on experience with accessibility and data privacy tools (e.g., One Trust) Proven ability to manage multiple concurrent projects with cross-functional teams. Excellent stakeholder More ❯

for digital change Driving adoption of agile, product-based ways of working Overseeing governance and performance of outsourced IT services Advocating for data-led decision-making and user-centric service design Monitoring benefits realisation and ensuring measurable outcomes from IT investments Supporting integration of key platforms including Microsoft Fabric, Power Platform, ESRI ArcGIS, and cybersecurity tools Building strong More ❯

skilled Senior Business Analyst to lead strategic initiatives within a high-impact digital transformation programme. This is a fantastic opportunity to work at the heart of government change, driving service improvement and innovation across multiple projects. You'll be responsible for shaping business analysis practices, mentoring others, and managing stakeholder relationships across departments. The role involves working in agile … environments, contributing to service design, and supporting procurement and supplier engagement processes. Key Responsibilities Lead investigative work into problems and opportunities in existing and new services Analyse complex data to produce actionable insights and recommendations Define and manage business requirements across high-complexity change initiatives Model business processes and contribute to target operating models Collaborate with delivery teams … or public sector programmes Business Analysis or Project Management certifications Experience in change and adoption phases of delivery Why Apply? This is a chance to contribute to meaningful public service transformation, working with a collaborative and forward-thinking team. You'll be part of a programme that values innovation, user focus, and strategic thinking. More ❯

and industry. You will be involved in: Act as the technical authority for systems and services Define and evolve architectures that balance customer needs, architecture principles, and secure-by-design standards Contribute to divisional and line-of-business roadmaps, identifying opportunities for technology insertion and innovation Lead technical reviews, trade-off studies, and risk assessments for major design … Mentor and coach Technical Architects and Engineers, raising capability across the community Represent the company at senior customer forums, technical boards, and industry events Support business winning, including technical design, bids, and proposal development Your skillset may include: Extensive technical expertise with a proven track record of designing secure, integrated systems and services Proven experience in system and service architecture in a domain (infrastructure, applications, data, networking, cloud) Knowledge of architecture frameworks (e.g. TOGAF, MODAF, NAF) Advanced understanding of secure system design principles and cybersecurity standards Experience shaping architectures within Agile or SAFe delivery environments Ability to mentor, coach, and provide thought leadership within a technical community Industry certifications (e.g. TOGAF, ArchiMate) Vendor certifications (e.g. AWS, Azure More ❯

and industry. You will be involved in: Act as the technical authority for systems and services Define and evolve architectures that balance customer needs, architecture principles, and secure-by-design standards Contribute to divisional and line-of-business roadmaps, identifying opportunities for technology insertion and innovation Lead technical reviews, trade-off studies, and risk assessments for major design … Mentor and coach Technical Architects and Engineers, raising capability across the community Represent the company at senior customer forums, technical boards, and industry events Support business winning, including technical design, bids, and proposal development Your skillset may include: Extensive technical expertise with a proven track record of designing secure, integrated systems and services Proven experience in system and service architecture in a domain (infrastructure, applications, data, networking, cloud) Knowledge of architecture frameworks (e.g. TOGAF, MODAF, NAF) Advanced understanding of secure system design principles and cybersecurity standards Experience shaping architectures within Agile or SAFe delivery environments Ability to mentor, coach, and provide thought leadership within a technical community Industry certifications (e.g. TOGAF, ArchiMate) Vendor certifications (e.g. AWS, Azure More ❯

and industry. You will be involved in: Act as the technical authority for systems and services Define and evolve architectures that balance customer needs, architecture principles, and secure-by-design standards Contribute to divisional and line-of-business roadmaps, identifying opportunities for technology insertion and innovation Lead technical reviews, trade-off studies, and risk assessments for major design … Mentor and coach Technical Architects and Engineers, raising capability across the community Represent the company at senior customer forums, technical boards, and industry events Support business winning, including technical design, bids, and proposal development Your skillset may include: Extensive technical expertise with a proven track record of designing secure, integrated systems and services Proven experience in system and service architecture in a domain (infrastructure, applications, data, networking, cloud) Knowledge of architecture frameworks (e.g. TOGAF, MODAF, NAF) Advanced understanding of secure system design principles and cybersecurity standards Experience shaping architectures within Agile or SAFe delivery environments Ability to mentor, coach, and provide thought leadership within a technical community Industry certifications (e.g. TOGAF, ArchiMate) Vendor certifications (e.g. AWS, Azure More ❯

As an Interaction Designer, you'll work at the heart of an agile, multidisciplinary team to design user-centred digital services that are simple, accessible, and effective. You'll turn complex government processes into intuitive, seamless user journeys to make services that work for everyone. Responsibilities Collaborate with user researchers, content designers, and service designers to translate insights … into design solutions. Create wireframes, prototypes, and design patterns that meet GOV.UK Design System standards. Advocate for accessibility, inclusivity, and evidence-based design decisions. Iterate designs based on user feedback, analytics, and testing results. Contribute to design critiques, share best practices, and help shape design standards across the organisation. Key Requirements and Skills Active … Security Check (SC) clearance (essential) Proven experience designing digital products or services within large or complex organisations (government experience desirable) Strong knowledge of user-centred design, accessibility, and interaction patterns Ability to prototype and communicate design ideas clearly to technical and non-technical audiences Familiarity with agile delivery environments and working collaboratively within multidisciplinary teams Reasonable Adjustments: Respect More ❯

Life. We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design and a wide range of More ❯

heart of every solution. Key Responsibilities: Lead and mentor a team of Business Analysts across programmes, products and projects Own and oversee BA activities – from requirements elicitation to UX design and change adoption Collaborate with senior stakeholders to maximise value and alignment to Group strategy Support service improvements and oversee contractor delivery Manage team development, recruitment, and performance … planning Experience Required: Proven experience in a senior or lead BA role within tech-driven environments Excellent skills in process mapping, user requirements, and service design A strategic mindset with hands-on delivery experience A relevant degree or professional qualification Full UK driving licence (occasional travel required) Please apply for full details More ❯