101 to 121 of 121 Service Design Jobs in England

London) Locations: Leeds, Manchester, Glasgow, Bristol, Birmingham, London Work pattern: Up to 2 days per week on-site (flexible based on client need) Our client is a leading digital service design consultancy that partners with public and private sector organisations to deliver high-impact transformation programmes. They specialise in building user-centred digital products and services, with a … As part of their continued growth, they are expanding their product leadership capability across the UK. The Role As a Senior Product Manager, you'll lead multidisciplinary teams to design and deliver user-centred products within complex transformation programmes. You'll bring clarity, structure, and leadership to product delivery while building capability in others. This role is hands-on … or equivalent. Proven background in consulting , with strong experience in the public sector (GDS standards) . Deep expertise in product management - not blended roles. Strong advocate of user-centred design . Experience mentoring or line-managing others. Able to flex between delivery and advisory work, adapting to different client environments. Package Salary up to £72,000 (up to More ❯

in ambiguous settings Candidate Profile: Proven experience as a Senior Agile Delivery Manager in public sector or government programmes (GDS experience is essential) Strong understanding of Agile frameworks and service design Excellent leadership and stakeholder engagement skills Ability to manage delivery in complex, fast-paced environments This role is based in Newcastle Upon-Tyne and you will be More ❯

to enable AI-driven transformation and seamless sharing of trusted data at scale, predominantly for highly regulated and Central Government clients in the UK. Aker has proven tech-enabled service offerings - covering the entire client lifecycle through strategic cloud & data capability leadership, secure cloud and data infrastructure modernisation, managed services in client environments and data & platform engineering. Aker powers … help lead the development of backend platforms and services for National Security and Defence clients leveraging the latest commercial and open-source technologies in private and public cloud environments. Design, develop, document, deploy and enhance features to our platforms and services that meet functional/non-functional business requirements Actively participate in the teams elaboration and estimation of user … documentation, defensive programming, automated testing and code reviews Using GitHub/GitLab/Atlassian Suite for source control Test Driven Development with appropriate tools and frameworks Experience with micro-service design patterns Experience in Big Data technologies Aker Systems Attributes At Aker we work as a team; we are collaborative, hardworking, open, and delivery obsessed. There is no More ❯

We are looking for people with the talent and experience who can help shape better outcomes for our customers. We are using our expertise in digital transformation to review service design, modernise courses and deploy cutting edge technology to enhance courses including synthetic training (simulator) systems and data analytics. This programme is a shared endeavour working alongside the … easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio. More ❯

looking for a strategic, credible leader with: Extensive experience in digital innovation, AI, data, and automation , ideally in complex or highly regulated environments. A strong understanding of agile methodologies , service design, and emerging technology trends. The ability to drive change at scale , aligning technology with organisational goals to deliver value and transformation. Exceptional communication and influencing skills , with More ❯

predictive modelling, automation). Engaging with senior stakeholders, running workshops, and shaping technical roadmaps. Mentoring colleagues, coaching best practices, and raising delivery standards. Contributing to propositions, pre-sales, and service design. What we're looking for: 7+ years' experience in analytics with a strong track record of delivery and client impact. Technical expertise in cloud data platforms (Snowflake, Azure More ❯

environments. Functional & Non-Functional Testing: Conduct functional, regression, integration, and user acceptance testing (UAT). Perform non-functional testing, including performance, security, and usability testing. Automation & Test Framework Development: Design and implement test automation frameworks using industry best practices. Automate API testing using tools such as Postman, RestAssured, or equivalent. Integrate automated tests into CI/CD pipelines for … Collaborate with developers, product managers, and business analysts to define test strategies. Provide guidance and mentor junior testers in automation best practices. Compliance with GOV.UK & DDAT Standards: Follow GOV.UK service design principles and DDAT frameworks for testing government applications. Ensure all tests align with security and compliance regulations. Technical Skills & Experience 6+ years of experience in test automation More ❯

Job summary Join the NHS Business Service Authority as a Support Specialist! Are you passionate about using technology to make a real impact? Do you have experience in software support and a keen interest in supporting essential NHS services? Can you work closely with a talented and motivated team in a business-critical environment, maintaining and enhancing NHS back … applications, if you can, and you are up for the challenge, we would love to hear from you! What do we offer ? 27 days leave (increasing with length of service) plus 8 bank holidays Flexible working (we are happy to discuss options such as compressed hours) Flexi time Hybrid working model (we are currently working largely remotely) Career development … a team of diverse IT professionals who work to exacting standards and SLA's. You will also be working with internal and external stakeholders ensuring the delivery of outstanding service, resolving issues and enquiries from users and stakeholders on a daily basis. About us Here at the NHS Business Services Authority (NHSBSA), what we do matters. We manage the More ❯

day performance of the Renewals Operations Team located in different metros in EMEA. Develop and maintain excellent relationships with internal stakeholders in multiple disciplines such as Legal, Solution Engineering, Service Design, Sales and Finance, as well as country MDs. Act as a key liaison between Renewal Operations and Senior Leadership. Foster a high-performance culture focused on customer … escalations. Align renewal strategies with broader commercial objectives, asset-specific strategies and local market dynamics; ensuring adherence to commercial frameworks, approval workflows, and legal standards. Drive alignment on pricing, service modifications, and contract terms. Process Optimization & Reporting Identify and implement process improvements to enhance efficiency and customer experience. Working closely with other regions, standardise tools and practices across the More ❯

Technical Delivery Manager to ensure coordination on releases, testing, and go-live planning while retaining ownership of overall programme outcomes Support transition to BAU by coordinating with change management, service design, and training leads, while facilitating workshops to align scope, outcomes, and actions across SMEs, vendors, and technical teams Qualifications Minimum of 8 years' experience delivering complex, fast More ❯

transformation programme in government. These roles sit at the intersection of business analysis and data analysis, focused on reviewing use cases, data models, and business logic to support future service design.Responsibilities Review and refine use cases and data models Conduct data mapping and analysis, identifying gaps and solutions. Translate business rules into technical requirements and user stories. Use Jira More ❯

yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering … facing products and services. Your work will directly support the delivery of accessible, usable, and inclusive digital experiences for citizens. You will collaborate with multidisciplinary teams including user researchers, service designers, developers, and policy experts. You'll be expected to uphold the principles of the GOV.UK content style guide and contribute to agile delivery teams across the entire product … lifecycle. Key Responsibilities Research & Discovery - Conduct content audits, analyse user needs, and assess the content requirements of public sector services. Content Strategy - Develop and manage content strategies aligned with service and user goals. User-Centered Design - Write and iterate content based on user research, testing feedback, and analytics. Collaboration - Work closely with stakeholders, designers, developers, and policy teams More ❯

victims and witnesses-to ensure our platforms are accessible, inclusive, and user-focused. You'll also drive our digital innovation agenda, identifying opportunities for AI and automation to improve service delivery and operational efficiency. Key Responsibilities Lead and oversee the development of digital platforms and website functionality. Manage relationships with external suppliers and digital service providers. Conduct UX … testing and co-production activities with service users. Identify and implement AI and automation opportunities. Ensure SEO optimisation and monitor website analytics for performance improvements. Collaborate with content creators and developers to maintain a high-quality online presence. Drive innovation and digital growth across the organisation. You Will Have Proven experience in digital innovation and delivering digital solutions. Strong … understanding of user-centred design, agile methodologies, and accessibility standards. Experience in AI development and ethical digital practices. Ability to lead digital projects and manage performance. Knowledge of data protection and digital safeguarding. Experience working directly with service users to inform service design. Key Deliverables Expansion of digital services to improve access and engagement. Growth of AI More ❯

and touchpoints, with a focus on creating clear, accessible, and user-centred content that aligns with GDS standards. This role requires someone confident working independently across all stages of design-from research and ideation through to delivery and continuous improvement. Key Responsibilities Design and deliver clear, accessible content in line with the GDS (Government Digital Service) standards … Collaborate with cross-functional teams including service designers, user researchers, and developers Use evidence, data and research to make content decisions and iterate based on feedback Ensure content reflects the organisation's tone of voice, brand and values Simplify complex information and processes using plain English Contribute to and maintain content strategies and style guides Engage with stakeholders and More ❯

requiring you to be on-site 3 days a week in Newcastle upon Tyne . You'll be responsible for planning and executing user research to inform policy and service design. Responsibilities: Plan and design comprehensive user research programs. Conduct contextual and discovery phase research. Analyze both quantitative and qualitative research data. Work across different phases of user … research (Discovery, Alpha, Beta, Live). Embed user-centered design practices into an agile workflow. Skills & Experience: Previous experience as a User Researcher or in a related research field. Demonstrable knowledge of a variety of research methods. Proven experience in a user-centered design environment. Experience in conducting both quantitative and qualitative data analysis. Active SC clearance is More ❯

data. This role requires strong software engineering expertise in Golang and cloud-native engineering skills, with a focus on building resilient, secure, high-availability systems. Key Responsibilities Engineering & Development: Design, build, and maintain backend REST APIs and frontend clients. Implement and manage database schema changes with Liquibase, aligned with compliance/audit standards. Data Protection Focus: Engineer secure, tamper … proof data solutions across AWS and GCP. Support the ransomware protection strategy through platform and service design. Collaboration & Delivery: Work closely with Architecture, DevOps, and Security teams. Contribute to a small, agile delivery team with high visibility and impact. Problem Solving: Perform root cause analysis, resolve incidents, and address performance bottlenecks. Key Requirements Core Background: Degree in Computer Science More ❯

data. This role requires strong software engineering expertise in Golang and cloud-native engineering skills, with a focus on building resilient, secure, high-availability systems. Key Responsibilities Engineering & Development: Design, build, and maintain backend REST APIs and frontend clients. Implement and manage database schema changes with Liquibase, aligned with compliance/audit standards. Data Protection Focus: Engineer secure, tamper … proof data solutions across AWS and GCP. Support the ransomware protection strategy through platform and service design. Collaboration & Delivery: Work closely with Architecture, DevOps, and Security teams. Contribute to a small, agile delivery team with high visibility and impact. Problem Solving: Perform root cause analysis, resolve incidents, and address performance bottlenecks. Key Requirements Core Background: Degree in Computer Science More ❯

build test hypotheses, and implement changes that improve conversion rates, engagement, and ROI. What You'll Be Doing Lead CRO strategy and delivery across multiple websites and digital products. Design and implement testing programmes using platforms like VWO, A/B Tasty, or Mida. Conduct in-depth behavioural analysis using GA4, Hotjar, Clarity, SessionCam, or similar. Plan and run … with HTML, CSS, and JavaScript. Experience using version control tools such as Git. Familiarity with agile workflows and sprint-based delivery. Desirable Extras Experience with customer journey mapping and service design. Exposure to front-end frameworks (e.g. React, Vue.js, Angular). Understanding of technical SEO and performance optimisation (page speed, lazy loading, etc.). Involvement in new business pitches More ❯

renowned UK charity making a real difference in people's lives, looking to hire an Interaction Designer to join their growing digital team. This is a fantastic opportunity to design services and tools that directly support users. The Interaction Designer will design how users interact with digital products and services, mapping user journeys, shaping the design elements … Skills that are required for the Interaction Designer are: * Previous experience in a role as an interaction designer or as a UX/UI designer* Experience in usability testing, design systems & prototyping * Previous not-for-profit experience would be a bonus * Great communicator UX Designer/UI Designer/Service Designer More ❯

and Communities in Walsall Lead Commissioning for Children and Communities in Walsall is part of a new, integrated commissioning model that puts people and place at the heart of service design. Walsall Council is recruiting a Head of Children and Community Commissioning to lead commissioning across children's services, early intervention, community development, and the voluntary and community sector. … community development. Develop services that promote prevention, resilience, and independence. Work with providers and partners to ensure high quality, responsive services. Analyse data and market capacity to inform future service models. Champion innovation, quality assurance, and continuous improvement. Collaborate across sectors to deliver integrated, impactful support. We're seeking a strategic, collaborative leader with Proven experience in commissioning for More ❯

SITS Developer Analyst Permanent Location: Remote £50k Take a technical lead role in the development of student information applications, data integration, and work-flow design for a range of projects and other data integration services. You will assist in creating and developing strategies and standards for both new and existing service designs, ensuring that these process developments are More ❯