101 to 125 of 300 Service Design Jobs in England

disciplines to innovate and create great solutions for our Defence and Security Clients. You will collaborate with amazing digital experts across disciplines including but not limited to Experience Strategists, Service Designers, Interaction Designers, Business Analysts and Engineers to deliver industry leading experiences across a broad range of products and services. Your role will include: Planning and executing user research … and ethnographic research. Collecting and analysing user data, employing appropriate research tools and techniques, to derive actionable insights and recommendations. Develop user archetypes, journey maps, and other user-centred design and research artifacts to effectively communicate user insights and facilitate decision-making. Collaborating with designers, product managers, and developers to translate research findings into well-designed products and services … lifecycle, ensuring that user needs and preferences are considered at every stage. Staying up to date with the latest trends, tools, and methodologies in user research and user-centred design, constantly evolving your craft to maximise impact, pace and value. Connect to your skills and professional experience All applicants must UK security clearance to Developed Vetting level. We are More ❯

Senior UX Researcher ?" Holborn London Our Client are design thinkers solving business challenges with mission critical digital solutions that weave technology and human experiences into meaningful and economic outcomes. A global team and part of a larger digital engineering company providing service to different sectors. Currently, looking to recruit in to the London offices a UX researcher. The … position is to conduct UX research and workshops, consult clients on product strategy and act as a user and design advocate within development teams. Assist UX & service design consultants in research, workshops, client and user engagements and testing. Conduct stakeholder research, user research, market research, and user tests. Facilitate workshops and provide client advice in challenging ... … complex technical and business requirements into compelling UX strategies. Collaborate with Engineering and Product Management to ensure the best creative solutions are realized, implemented and delivered. Act as a design and UX advocate internally and externally. Experience · Minimum Bachelor’s degree or equivalent. · UX researcher with over 3 years work experience working for respected clients as a UX researcher More ❯

Lead UX Architect ?" Holborn London Our Client is a leading international consultant with offices scattered around the World. Currently, they are looking to recruit a UX Design Lead Architect for their London office. You must have be a design lead with a strong UX background, experience in Service Design and an interest in design strategy. … We are looking for a seasoned, hands-on practitioner, with a can-do attitude. As a senior member of the team and design representative in the organisation, your focus will be on people ?" clients, users/customers, team and colleagues and on the process support and advocate for the existing systems, and with a critical eye improve upon them. … and programme delivery. EXPERIENCE · Senior designer with over 8 years work experience working for blue chip clients · as a Senior UX designer, Senior Product designer, UX architect, or a Service designer. · Design processes, agile development and lean UX. · Working collaboratively in an interdisciplinary team. · Creating omnichannel experiences ?" cross-platform and cross-device solutions. · Designing enterprise level, consumer grade More ❯

Hi! We're Manyone Manyone is a strategic design consultancy blending strategy, creativity, and technology to help businesses navigate what's next. We're growing our London team. If you're passionate about crafting meaningful digital experiences-and thrive in collaborative, fast-paced environments-then we'd love to meet you. About The Role We're looking for a … UX Designer with experience in service design and research to join our multidisciplinary team and help create experiences that are as seamless as they are impactful. You'll work at both strategic and detailed levels - mapping services, shaping journeys, designing interfaces, and bringing them to life through polished digital execution.From research and workshops to wireframes and prototypes, you … ll help design services and products that are grounded in real user needs and aligned with business goals. This is a role for someone who enjoys zooming out to see the system and zooming in to craft the detail. What You'll Do Map user journeys, service blueprints, and ecosystems to design services that work across digital More ❯

We are recruiting for two Senior User Researchers to join our User Centred Design team. As a User Researcher at Ofsted, you will play a key role in rebuilding and continuously improving our digital services, websites, and systems. You'll be part of our User Centred Design function, working alongside Content Designers and Interaction Designers, and collaborating closely … with Service and Product Owners, Project Managers, and other stakeholders. What You'll Do Work on a project basis, focusing on one or two services or phases of work at a time. Plan and conduct user research to generate actionable insights that inform service design and delivery. Collaborate with multidisciplinary teams, including contractors and suppliers, to ensure … work with high-achieving professionals at all levels, surrounded by a friendly and supportive team. They will have access to amazing benefits, such as flexible working hours, the Civil Service Pension Scheme, and 32.5 days annual leave + 8 bank holidays. We offer a hybrid working model, so you may also choose to spend a proportion of time working More ❯

Finance areas, but you will understand how to make the transformation successful from a business perspective. This role is a blend of stakeholder and project management, solution and process design and change management with a focus on supporting Finance teams and the wider business through their transformation journey. Description of role: Advise clients on Finance service design and operating model changes resulting from technology and automation deployment. Act as assurance partner for the CoA/ES/EDM design squad. Support delivery of design deliverables including Common Service Data Model (CSDM). Lead workshops, facilitate decision-making, and support vendor selection. Develop transformation roadmaps and implementation plans. Provide subject matter expertise in the … deployment of finance technology from functional, organisational, and change perspectives. Guide clients through design of automation and technology solutions aligned to strategic design principles. Map and document finance processes, especially in R2R. Support broader R2R and reporting design efforts across multiple design squads. Identify and mitigate risks related to technology implementation. Collaborate with technical teams to More ❯

Finance areas, but you will understand how to make the transformation successful from a business perspective. This role is a blend of stakeholder and project management, solution and process design and change management with a focus on supporting Finance teams and the wider business through their transformation journey. Description of role: Advise clients on Finance service design and operating model changes resulting from technology and automation deployment. Act as assurance partner for the CoA/ES/EDM design squad. Support delivery of design deliverables including Common Service Data Model (CSDM). Lead workshops, facilitate decision-making, and support vendor selection. Develop transformation roadmaps and implementation plans. Provide subject matter expertise in the … deployment of finance technology from functional, organisational, and change perspectives. Guide clients through design of automation and technology solutions aligned to strategic design principles. Map and document finance processes, especially in R2R. Support broader R2R and reporting design efforts across multiple design squads. Identify and mitigate risks related to technology implementation. Collaborate with technical teams to More ❯

Finance areas, but you will understand how to make the transformation successful from a business perspective. This role is a blend of stakeholder and project management, solution and process design and change management with a focus on supporting Finance teams and the wider business through their transformation journey. Description of role: Advise clients on Finance service design and operating model changes resulting from technology and automation deployment. Act as assurance partner for the CoA/ES/EDM design squad. Support delivery of design deliverables including Common Service Data Model (CSDM). Lead workshops, facilitate decision-making, and support vendor selection. Develop transformation roadmaps and implementation plans. Provide subject matter expertise in the … deployment of finance technology from functional, organisational, and change perspectives. Guide clients through design of automation and technology solutions aligned to strategic design principles. Map and document finance processes, especially in R2R. Support broader R2R and reporting design efforts across multiple design squads. Identify and mitigate risks related to technology implementation. Collaborate with technical teams to More ❯

a presence in external test communities and regularly share learning work closely with leads across the Digital, Data and Technology professions to champion quality guide test team members to design test strategies (which may involve more complex and larger scale delivery) manage communications between projects to control integration and dependencies About us At Moorfields, we provide more than just … career and great colleagues to work with. We also offer: Salary including High-Cost Area Supplement Opportunity to join the NHS Pension Scheme Free 24/7 independent counselling service Learning and development opportunities Easy and quick transport links A range of attractive benefits and discounts Access to Blue Light Card and other NHS Discount Schemes Free Pilates classes … and control tools. Contribute to the development of quality assurance test standards, policies and procedures. Contribute to ensuring enterprise architecture is scalable through test assurance. Contribute to innovation and service improvement through new and emerging technologies (such as AI & Machine Learning) in the quality assurance testing process. Functional testing Advise on up-to-date functional testing techniques. Assess and More ❯

support and enhance enterprise applications within a large, complex IT environment. Youll take a lead role in application support, incident and problem management, integrations, and upgradeswith a focus on service quality, user experience, and technical resilience. This role is ideal for someone with experience in system support, implementations, and release processes, who brings strong technical capabilities and excellent stakeholder … communication skills. Key Responsibilities Maintain and improve application support processes, SLAs, and service levels. Manage incidents, investigate root causes, and coordinate effective resolutions. Drive system upgrades, migrations, and other technical debt projects. Coordinate testing and release activities across platforms. Provide second/third-line support across multiple enterprise applications. Assess and implement change requests in alignment with service management principles. Support data governance, service design, and compliance processes. Engage with cross-functional teams and end users to ensure positive service delivery. Experience & Skills Required Proven application support experience, ideally within complex enterprise environments. Strong working knowledge of Linux, Python, XML (Perl, HTML, CSS, VBScript, JavaScript a plus). Understanding of academic or public-facing More ❯

Senior Consultant , specialising in Delivery , you'll already be an expert in your field. You'll also be a leader of people and teams and advocate for user-centred design approaches. Hippo will provide exciting opportunities to share your expertise with, and influence, clients and team members, and to continue to develop as a leader. Please note, we are … Identify obstacles and help the team to overcome them Facilitate and track team risks and dependencies Help the team to focus on the priorities to deliver the product or service Encourage and facilitate continuous improvement of the delivery team Coach and mentor team members and others to apply the most appropriate agile and lean tools and techniques Build great … Leading teams of various configurations and sizes, from a fully resourced consultancy team to running hybrid consultancy/client teams Collaboration and project management tools Understanding of user centred design principles and practices What makes us great As well as a competitive salary which we're transparent about from the outset, you can also expect a range of benefits More ❯

Senior Consultant , specialising in Delivery , you'll already be an expert in your field. You'll also be a leader of people and teams and advocate for user-centred design approaches. Hippo will provide exciting opportunities to share your expertise with, and influence, clients and team members, and to continue to develop as a leader. Please note, we are … Identify obstacles and help the team to overcome them Facilitate and track team risks and dependencies Help the team to focus on the priorities to deliver the product or service Encourage and facilitate continuous improvement of the delivery team Coach and mentor team members and others to apply the most appropriate agile and lean tools and techniques Build great … Leading teams of various configurations and sizes, from a fully resourced consultancy team to running hybrid consultancy/client teams Collaboration and project management tools Understanding of user centred design principles and practices What makes us great As well as a competitive salary which we're transparent about from the outset, you can also expect a range of benefits More ❯

Senior Consultant , specialising in Delivery , you'll already be an expert in your field. You'll also be a leader of people and teams and advocate for user-centred design approaches. Hippo will provide exciting opportunities to share your expertise with, and influence, clients and team members, and to continue to develop as a leader. Please note, we are … Identify obstacles and help the team to overcome them Facilitate and track team risks and dependencies Help the team to focus on the priorities to deliver the product or service Encourage and facilitate continuous improvement of the delivery team Coach and mentor team members and others to apply the most appropriate agile and lean tools and techniques Build great … Leading teams of various configurations and sizes, from a fully resourced consultancy team to running hybrid consultancy/client teams Collaboration and project management tools Understanding of user centred design principles and practices What makes us great As well as a competitive salary which we're transparent about from the outset, you can also expect a range of benefits More ❯

Senior Consultant , specialising in Delivery , you'll already be an expert in your field. You'll also be a leader of people and teams and advocate for user-centred design approaches. Hippo will provide exciting opportunities to share your expertise with, and influence, clients and team members, and to continue to develop as a leader. Please note, we are … Identify obstacles and help the team to overcome them Facilitate and track team risks and dependencies Help the team to focus on the priorities to deliver the product or service Encourage and facilitate continuous improvement of the delivery team Coach and mentor team members and others to apply the most appropriate agile and lean tools and techniques Build great … Leading teams of various configurations and sizes, from a fully resourced consultancy team to running hybrid consultancy/client teams Collaboration and project management tools Understanding of user centred design principles and practices What makes us great As well as a competitive salary which we're transparent about from the outset, you can also expect a range of benefits More ❯

Senior Consultant , specialising in Delivery , you'll already be an expert in your field. You'll also be a leader of people and teams and advocate for user-centred design approaches. Hippo will provide exciting opportunities to share your expertise with, and influence, clients and team members, and to continue to develop as a leader. Please note, we are … Identify obstacles and help the team to overcome them Facilitate and track team risks and dependencies Help the team to focus on the priorities to deliver the product or service Encourage and facilitate continuous improvement of the delivery team Coach and mentor team members and others to apply the most appropriate agile and lean tools and techniques Build great … Leading teams of various configurations and sizes, from a fully resourced consultancy team to running hybrid consultancy/client teams Collaboration and project management tools Understanding of user centred design principles and practices What makes us great As well as a competitive salary which we're transparent about from the outset, you can also expect a range of benefits More ❯

welcome candidates with either blended experience across delivery and sales/growth, or a specialism in strategic business development, provided it's grounded in real understanding of how digital, design and data can improve place and the built environment and public outcomes. Responsibilities Delivering Growth Lead the identification, pursuit, and conversion of new opportunities across one or more domains … planning, housing, energy/net zero, transport or environment. Secure a minimum of £1m+ annual revenue via consultancy, technology or design-led projects. Cultivate relationships with senior decision-makers and stakeholders across public, private and third sectors. Develop go-to-market strategies in collaboration with cluster and sector leads, marketing, and delivery teams. Shape and deliver compelling pitches and … proposals for complex (£1-10m+) programmes. Position TPXimpacts full-service capabilities, from agile delivery and service design to digital platforms and infrastructure data. Account and Project Delivery and Leadership Act as strategic advisor to key accounts; maintain high levels of trust with clients. Support transition from sales to delivery, ensuring delivery teams are equipped with insights More ❯

direction, critique, and mentorship. · Collaborate closely with Product, Engineering, and Marketing to drive cohesive, scalable solutions across the user journey. What You Bring · 15+ years in UX, research, or design strategy, including 5+ years in a leadership role guiding cross-functional teams and client relationships. · Mastery of user-centered and service design tools, journey maps, experience principles More ❯

direction, critique, and mentorship. · Collaborate closely with Product, Engineering, and Marketing to drive cohesive, scalable solutions across the user journey. What You Bring · 15+ years in UX, research, or design strategy, including 5+ years in a leadership role guiding cross-functional teams and client relationships. · Mastery of user-centered and service design tools, journey maps, experience principles More ❯

direction, critique, and mentorship. · Collaborate closely with Product, Engineering, and Marketing to drive cohesive, scalable solutions across the user journey. What You Bring · 15+ years in UX, research, or design strategy, including 5+ years in a leadership role guiding cross-functional teams and client relationships. · Mastery of user-centered and service design tools, journey maps, experience principles More ❯

largest property holder in government, with more than £2.1 billion in property assets and over 55% of the government's office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for … s Government, we are leading transformational programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern, cost-effective real estate service solutions. Innovation and progress are at the heart of our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged. We're dedicated to … of improving delivery assurance and outcomes across large-scale or complex portfolios. Experience in government, public sector, or regulated environments, with an understanding of the strategic context of public service delivery. Desirable criteria: Professional qualifications such as MSP, MoP, PRINCE2, AgilePM, SAFe, or equivalent. Experience working in or alongside property, infrastructure, or estates functions. Familiarity with Cabinet Office and More ❯

responsible for planning and delivering digital transformation engagements for clients. They are engaged with the client from the sales process, working alongside other practitioners, sales and delivery staff to design the solution, define scope, schedule, budget and through implementation. We are looking for exceptional communicators who are comfortable to engage with C-suite stakeholders, technology leaders and partner organization … of the fastest-growing IT consulting businesses globally. Bridge the gap between human needs, business advisory, and technology strategy, designing and leading strategic transformation programs, including digital strategy, business design, service design, product design, change management, and innovation strategies. Adaptability and Problem-Solving: Exhibit adaptability to evolving business landscapes and emerging technologies, applying a strategic approach More ❯

responsible for planning and delivering digital transformation engagements for clients. They are engaged with the client from the sales process, working alongside other practitioners, sales and delivery staff to design the solution, define scope, schedule, budget and through implementation. We are looking for exceptional communicators who are comfortable to engage with C-suite stakeholders, technology leaders and partner organization … of the fastest-growing IT consulting businesses globally. Bridge the gap between human needs, business advisory, and technology strategy, designing and leading strategic transformation programs, including digital strategy, business design, service design, product design, change management, and innovation strategies. Adaptability and Problem-Solving: Exhibit adaptability to evolving business landscapes and emerging technologies, applying a strategic approach More ❯

s most pressing and complex challenges. From defence and space to healthcare, justice, transport and beyond, our UK operations deliver critical services across government sectors-driven by expertise in service design, programme management, engineering, and more. About the role As a key member of our Asset and Engineering Management product team, you'll play a vital role in … and Deployment Professional for Maximo Manage v8.x. Experienced in Agile methodologies (preferably SCRUM) and effective in cross-functional team environments. Skilled in managing third-party delivery partners, including IBM service providers. Excellent communication skills, with a collaborative and customer-focused approach. Knowledge of Government and MOD environments (desirable), including standards such as JSPs and DCPP. Experience with asset IoT More ❯

Role: Service design consultant Rate: Outside IR35 Location: 4 days a week onsite in Farnborough, 1 day remote. Duration: 6 months initially Clearance: DV required and Sole British national (willing to go through additional STRAP) Key accountabilities and decision ownership The Pre-Sales Service Design Consultant will assist Solution and Sales colleagues in developing the service … the Requirements Traceability Matrix (RTM); inputs to the commercial model. They will also create handover documentation for the Care and Operations Transition functions for won business The Pre-Sales Service Consultant primarily is responsible for four key activities: Core competencies, knowledge, and experience Mastery of ITILv3 or v4 preferably with certification Extensive experience as a senior/lead Service … and present low to medium subject matters in a clear and concise manner Ability to determine the critical success factor of delivery 1. Responding to enquirers Confirming current support service solutions. Assisting in sales qualification through evaluation of requirements against options. Validating solution specification. Identifying cost elements for delivery and support of solution. 2. Sales Responsible for service More ❯

Head of Process & Service Design - 12 month FTC CityFibre provides wholesale connectivity to multiple business and consumer service providers, local authorities and mobile operators. Job Description As the UK's largest fibre-only network, and its only proven wholesale challenger, we're busy setting new standards for what digital infrastructure can and should be. Designed from scratch … for the internet, our network is greener, more reliable and ready for the future. The products we provide over it not only lead the market on speed, value and service, they help businesses to innovate, provide entire communities with a better foundation for their digital lives and support economic growth, locally and nationally. What does that mean for you … The opportunity to make internet connections (and daily life) a whole lot better, for a lot of people! Joining us as theHead of Process & Service Design This role is key to shaping and delivering efficient, customer-focused processes and services that support CityFibre's ambition to become a world-class operating company. You'll lead the design More ❯