101 to 125 of 253 Service Design Jobs in England

Intermediate Service Designer London – Hybrid (2 days on-site) £35,000 - £55,000 + benefits Join a cutting-edge design consultancy that collaborates with global teams to solve complex challenges through human-centered innovation. The Role As a Service Designer, you’ll be a key contributor to discovery and design processes, crafting innovative solutions that simplify … complexity and improve user interactions. You’ll have a minimum of 2 years’ experience as a Service Designer ideally working within public sector or consulting. Your Key Responsibilities as a Service Designer: Strategize and present research plans, methodologies and service blueprints Map intricate services and user journeys, translating them into actionable insights. Use visual tools such as … journey mapping and storyboarding to communicate end-to-end experiences. Synthesize qualitative and quantitative data to inform design decisions Participate workshops and co-design sessions, effectively managing stakeholder relationships at all levels. What We’re Looking For: 2+ years of experience in service design, with a history of leading impactful projects. Strong background in user-centered More ❯

Intermediate Service Designer London – Hybrid (2 days on-site) £35,000 - £55,000 + benefits Join a cutting-edge design consultancy that collaborates with global teams to solve complex challenges through human-centered innovation. The Role As a Service Designer, you’ll be a key contributor to discovery and design processes, crafting innovative solutions that simplify … complexity and improve user interactions. You’ll have a minimum of 2 years’ experience as a Service Designer ideally working within public sector or consulting. Your Key Responsibilities as a Service Designer: Strategize and present research plans, methodologies and service blueprints Map intricate services and user journeys, translating them into actionable insights. Use visual tools such as … journey mapping and storyboarding to communicate end-to-end experiences. Synthesize qualitative and quantitative data to inform design decisions Participate workshops and co-design sessions, effectively managing stakeholder relationships at all levels. What We’re Looking For: 2+ years of experience in service design, with a history of leading impactful projects. Strong background in user-centered More ❯

Senior UX Designer ££64,000 GBP Hybrid WORKING Location: Leeds, Yorkshire and the Humber - United Kingdom Type: Permanent A leading digital consultancy is seeking experienced Senior UX Design Consultants to join its growing user-centred design practice. This is an excellent opportunity for accomplished UX professionals ready to step into a leadership role-advising clients, guiding cross-functional … are intuitive, accessible, and aligned with user needs. Working closely with user researchers, product managers, and developers in Agile environments, the UX consultant uses research insights to inform interaction design, champion inclusive design principles, and lead the delivery of user-focused solutions. This position suits someone who brings not only advanced UX design expertise but also a … strong consultancy mindset, capable of mentoring others, influencing stakeholders, and navigating complex challenges. Key Responsibilities Lead multidisciplinary Agile teams to design user-centred services that address real user needs Apply inclusive design principles and accessibility best practices to create intuitive digital experiences Provide expert consultancy to clients on solving complex service challenges through UX and human-centred More ❯

leading digital challenger in Europe whilst evolving the next generation of IT consulting. Operating across both public and private sectors, we offer a comprehensive range of services from product design and engineering, digital strategy, data services & management (Machine Learning and AI), cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs. … Job Description As a Senior Business Consultant at Netcompany, you are part of our Global Digital Enablement and User Centered service Design Centre of Excellence (CoE). We take pride in our delivery, and you will be part of our delivery teams learning our successful approach and methodology. You get to work and learn from our global teams … about developing User Centric Services for our customers. You have an IT professional/academic background or interest in IT development and are enthusiastic about user involvement, business analysis, service design, process optimization and organizational change management. You will help to ensure that Netcompany's IT projects are anchored in our customers' business needs, organization, and professional processes. More ❯

Role: Customer Solution Design Specialist Location: Bristol Duration: 9 Days Day rate: £490.00 Inside IR35 Active SC & NPPV3 required About this role As a customer solutions design specialist in our UK Secure Design practice, you will be working as a trusted industry partner to our defence customer and cross-functionally supporting internal business units (Sales, Business, Technology … deliverable solutions, which meet customer needs whilst considering the impact of those solutions on all technical and business areas. You will be part of an industry leading UK Secure Design team working closely with other architects, designers, technology experts, business managers and business analysts. Where you will bring your expertise and diverse experience to each challenge ensuring successful solution … delivery across a vast variation in highly sensitive and unique opportunities and projects. You'll have the following responsibilities Capture detailed customer technical requirements and translation to detailed solution design in accordance with design methodologies. Manage and recommend on the technical direction and helps determine the optimum solution design for customers. Manage the review and validation processes More ❯

Service Designer Location: Bristol (Hybrid) Salary: Up to £64,000 About the Role A top-tier digital consultancy is seeking an experienced Service Designer to join their team in Bristol. This is a fantastic opportunity to shape high-impact public sector services that align with Government Digital Service (GDS) standards . You’ll work as part of … teams on large-scale digital transformation projects—designing end-to-end journeys and services that truly meet user needs, while balancing business goals and technical constraints. Key Responsibilities Lead service design activities within cross-functional teams on government and public sector projects Create service blueprints, journey maps, and ecosystem diagrams to visualise and improve services Apply GDS … principles to ensure accessibility, usability, and compliance throughout the service lifecycle Facilitate stakeholder workshops and co-design sessions to drive alignment and shared understanding Collaborate with researchers, content designers, developers, and delivery managers to build user-centred solutions Present findings and design recommendations clearly and persuasively to a variety of audiences Requirements Substantial experience as a Service More ❯

At Great State, we are dedicated to delivering exceptional user experiences through innovative design solutions. Our team thrives on creativity, collaboration, excellence, and a passion for making a positive impact. We are looking for a Senior UX Consultant who shares our commitment to great work and is ready to contribute to our UX practice. Role overview As a Senior … you'll run various types of UX projects with our clients, take an active role in developing our research practice and ensure that insight is effectively integrated into our design processes. You will collaborate with multidisciplinary teams to deliver UX work on our biggest projects. You'll get to work on products that are used by thousands of people … UX projects from inception to delivery, ensuring high-quality outcomes. Work across different projects and clients - you could be working on a research project, an IA project or a service design project. Collaborate with clients and wider teams. Map out and manage the tasks and ways of working to phase a project and bring it home smoothly. Day More ❯

Senior UX Designer – Public Sector (GDS) Location: London (Hybrid) Salary: Up to £76,000 + 10% Bonus A leading global design and innovation consultancy is seeking a Senior UX Designer to shape accessible, inclusive digital services for UK government clients. You'll play a key role in multidisciplinary teams, delivering impactful solutions aligned to GDS service standards and … used by millions across the country. What You’ll Be Doing Lead end-to-end UX design through discovery, alpha, beta, and live phases Apply accessibility and inclusive design principles across public-facing services Collaborate with service designers, developers, policy and content teams Produce wireframes, journey maps, blueprints, and interactive prototypes Conduct user research, usability testing, workshops … and design playback sessions Define UX strategy, influence design systems, and ensure alignment through delivery Support GDS assessments and mentor junior designers What You’ll Bring 8+ years’ experience in UX, interaction, or digital product design Hands-on public sector experience with GDS-aligned delivery Proven track record across the full design lifecycle (discovery to live More ❯

Senior UX Designer – Public Sector (GDS) Location: London (Hybrid) Salary: Up to £76,000 + 10% Bonus A leading global design and innovation consultancy is seeking a Senior UX Designer to shape accessible, inclusive digital services for UK government clients. You'll play a key role in multidisciplinary teams, delivering impactful solutions aligned to GDS service standards and … used by millions across the country. What You’ll Be Doing Lead end-to-end UX design through discovery, alpha, beta, and live phases Apply accessibility and inclusive design principles across public-facing services Collaborate with service designers, developers, policy and content teams Produce wireframes, journey maps, blueprints, and interactive prototypes Conduct user research, usability testing, workshops … and design playback sessions Define UX strategy, influence design systems, and ensure alignment through delivery Support GDS assessments and mentor junior designers What You’ll Bring 8+ years’ experience in UX, interaction, or digital product design Hands-on public sector experience with GDS-aligned delivery Proven track record across the full design lifecycle (discovery to live More ❯

our specialist teams; Networking, Storage, Databases (Oracle, SQL, PostgreSQL, Mongo DB), and other infrastructure technologies. Day to day, you'll: Understand the business area to facilitate the best solution design with team members and product owners Be environment aware, identify technical impediments/bottlenecks and work directly to resolve Be technology agnostic and willing to adapt approach in pursuit … of the best solution Be anchored to core engineering area and carry the ability to test, learn and mentor others Understand Systems Thinking and Service Design to mitigate reactive solutions that leads to further technical debt Understand the benefits of measuring change and work with teams to provide reassurance and mitigate behavioural change Understand agile and the relationship … Restore and Disaster recovery processes Defect Management Performance Optimisation Technical fault-finding Level 3 & 4 Security best practises and compliance standards Mentoring Colleagues and supporting technical development of other Service design and associated methodologies Problem solving and communication skills Any experience of these would be really useful VMware Certified Professional (VCP) Microsoft Certified: Azure VMware Solution (AVS) Specialist More ❯

our specialist teams; Networking, Storage, Databases (Oracle, SQL, PostgreSQL, Mongo DB), and other infrastructure technologies. Day to day, you'll: Understand the business area to facilitate the best solution design with team members and product owners Be environment aware, identify technical impediments/bottlenecks and work directly to resolve Be technology agnostic and willing to adapt approach in pursuit … of the best solution Be anchored to core engineering area and carry the ability to test, learn and mentor others Understand Systems Thinking and Service Design to mitigate reactive solutions that leads to further technical debt Understand the benefits of measuring change and work with teams to provide reassurance and mitigate behavioural change Understand agile and the relationship … Restore and Disaster recovery processes Defect Management Performance Optimisation Technical fault-finding Level 3 & 4 Security best practises and compliance standards Mentoring Colleagues and supporting technical development of other Service design and associated methodologies Problem solving and communication skills Any experience of these would be really useful VMware Certified Professional (VCP) Microsoft Certified: Azure VMware Solution (AVS) Specialist More ❯

Service Designer £50,000 - £60,000pa Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration … public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Your role We are recruiting for a Service Designer on a permanent basis. You will have a passion for designing services that help users to achieve their goal. Your responsibilities will include: Researching and mapping the current … service from the perspective of the customer, the product team, and the wider organisation Running workshops to solve problems, explore solutions, and formulate ideas Designing user journeys and artifacts such as service blueprints Building prototypes to test solutions and ideas Understanding, interpreting, and communicating user needs Making sure that user needs are at the core of product development More ❯

Service Designer £50,000 - £60,000pa Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration … public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Your role We are recruiting for a Service Designer on a permanent basis. You will have a passion for designing services that help users to achieve their goal. Your responsibilities will include: Researching and mapping the current … service from the perspective of the customer, the product team, and the wider organisation Running workshops to solve problems, explore solutions, and formulate ideas Designing user journeys and artifacts such as service blueprints Building prototypes to test solutions and ideas Understanding, interpreting, and communicating user needs Making sure that user needs are at the core of product development More ❯

Service Designer £50,000 - £60,000pa Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration … public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Your role We are recruiting for a Service Designer on a permanent basis. You will have a passion for designing services that help users to achieve their goal. Your responsibilities will include: Researching and mapping the current … service from the perspective of the customer, the product team, and the wider organisation Running workshops to solve problems, explore solutions, and formulate ideas Designing user journeys and artifacts such as service blueprints Building prototypes to test solutions and ideas Understanding, interpreting, and communicating user needs Making sure that user needs are at the core of product development More ❯

Service Designer £50,000 - £60,000pa Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration … public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Your role We are recruiting for a Service Designer on a permanent basis. You will have a passion for designing services that help users to achieve their goal. Your responsibilities will include: Researching and mapping the current … service from the perspective of the customer, the product team, and the wider organisation Running workshops to solve problems, explore solutions, and formulate ideas Designing user journeys and artifacts such as service blueprints Building prototypes to test solutions and ideas Understanding, interpreting, and communicating user needs Making sure that user needs are at the core of product development More ❯

contract basis. Please note if successful you will need to set up via an Umbrella Company/PAYE. Essential skills and experience for the UX Researcher for Commercial Insights: Design Thinking: Knowledge and experience in Design Thinking principles and practices Digital, Data & AI: Experience in product design research for digital, data & AI products, including financial/commercial … dashboards Behaviour Design: Experience in behaviour change and behavioural design/research User Research Expertise: Proven experience in planning and conducting user research across the product lifecycle using a variety of methods, both qualitative and quantitative, from discovery to design, to deployment. Bias Mitigation: Skilled in designing research that minimises bias and surfaces root causes of user … effectively to deliver high quality outcomes, efficiently. Preferred skills and experience for the UX Researcher for Commercial Insights : Mixed Methods: Experience integrating qualitative and quantitative data to triangulate insights. Service Design Awareness: Understanding of service blueprints and how user research informs broader service experiences. Healthcare/CPG Experience: Knowledge of the healthcare or consumer packaged goods More ❯

Oval), inc. flexible days Type: Full-time (London-based) Salary: £60,000 - £70,000 Who I am and what I am looking for Hi, I'm JC, Head of Design at Zen Educate. I started sketching out the first versions of the product on evenings and weekends before we had a team, a logo, or an office. Now, I … lead our growing design function as we tackle more complex, ambitious, and impactful problems across both sides of the Atlantic. I'm looking for a Senior Product Designer who wants to do meaningful work at the intersection of service, system, and interface design. Someone who cares deeply about users, communicates clearly, thinks in flows not screens, and is … excited to partner closely with product, engineering, our commercial team and most importantly, our customers, to solve real-world problems in education. Design at Zen is about shaping problems, navigating ambiguity, collaborating with conviction - and crafting simple, scalable, elegant experiences that make a real difference. Here's what we value in our designers: Clarity over all - clear thinking, clear More ❯

Service Designer £550 to 600 GBP Hybrid WORKING Location: Central London, Greater London - United Kingdom Type: Contract Hiring: Contract Service Designers (SC Cleared) Location: London (Hybrid Remote) Rate: £500-£600/day (Inside IR35) Clearance: Active SC Clearance required Start Date: ASAP Sector: Public Sector/Government Projects We are currently looking for experienced Service Designers to … public sector digital transformation projects . You will be part of agile, user-centred teams helping to shape services that improve outcomes for citizens. Key Requirements: Strong experience delivering service design in complex, multidisciplinary environments Ability to map and improve end-to-end user journeys and design services at scale Confident working to GDS (Government Digital Service … active SC Clearance Project Details: High-profile digital government services Long-term programme work with collaborative teams Opportunity to contribute to meaningful, user-led change If you're a Service Designer with current SC clearance and experience in the public sector, get in touch to discuss this opportunity. Reference: AMC-AQU- sdnt Postcode: EC1 #adqu More ❯

in the UK continuously for the past 5 years (no absences over 3 months) The Opportunity A leading digital consultancy is seeking a Senior UX Designer to lead the design of inclusive, accessible services for UK public sector users. You’ll work across the full service lifecycle: Discovery, Alpha, Beta, and Live—ensuring that user needs are at … the heart of every decision. This role offers the chance to shape large-scale digital experiences that meet government service standards, while collaborating with multidisciplinary teams to deliver high-impact outcomes. What You’ll Do Lead UX design across all phases of service delivery, from research to implementation Conduct user research, usability testing, journey mapping, and service blueprinting Create wireframes, flows, and high-fidelity prototypes to support design decisions Collaborate with service designers, analysts, developers, and stakeholders Facilitate co-design workshops, playback sessions, and internal critiques Ensure accessibility and usability best practices are embedded throughout Support GDS service assessments and advocate for user needs in governance Mentor junior designers and contribute to More ❯

in the UK continuously for the past 5 years (no absences over 3 months) The Opportunity A leading digital consultancy is seeking a Senior UX Designer to lead the design of inclusive, accessible services for UK public sector users. You’ll work across the full service lifecycle: Discovery, Alpha, Beta, and Live—ensuring that user needs are at … the heart of every decision. This role offers the chance to shape large-scale digital experiences that meet government service standards, while collaborating with multidisciplinary teams to deliver high-impact outcomes. What You’ll Do Lead UX design across all phases of service delivery, from research to implementation Conduct user research, usability testing, journey mapping, and service blueprinting Create wireframes, flows, and high-fidelity prototypes to support design decisions Collaborate with service designers, analysts, developers, and stakeholders Facilitate co-design workshops, playback sessions, and internal critiques Ensure accessibility and usability best practices are embedded throughout Support GDS service assessments and advocate for user needs in governance Mentor junior designers and contribute to More ❯

Role: Service Designer Client: Consultancy, Public Sector Rate: £450-500/d (Inside IR35) Start date: within 2 weeks of offer Length: 6 months Location: remote first; ad-hoc UK travel We’re recruiting for a leading UK tech consultancy who have several service design contract opportunities coming up across two core public sector clients. To be … considered for these opportunities, candidates must have recently worked on service standard assessed UK public sector projects and must be UK based with full right to work. Candidates should have experience of: Conducting user and stakeholder research to understand needs and behaviours. Mapping end-to-end customer journeys to identify pain points and improvement opportunities. Designing service blueprints … that detail the service processes and interactions. Facilitating co-creation workshops and collaboration across multidisciplinary teams. Prototyping services and validating them through user testing and feedback analysis. Developing and iterating service concepts and strategies based on research insights. Documenting and updating service standards, requirements, and operating models. Working in agile, multi-functional teams alongside interaction designers, content More ❯

and capitalize on new opportunities. Sightline Climate also produces CTVC , the industry-leading newsletter read by 60,000 climate leaders. We are looking for a Product Designer to lead design across the Sightline market intelligence platform. This is a critical role for someone excited to shape an intuitive, beautiful, and AI-native experience that empowers our users to explore … data, surface insights, and take action. What You'll Do Own the end-to-end design process -from research to wireframes to high-fidelity UI-for Sightline's platform and new product features. Translate complex data and technical insights into clear, elegant visualizations, dashboards, and infographics. Drive user research and testing to ground design decisions in real workflows … pain points, and mental models. Work with Product to better understand corporate and investor clients and develop UX/UI patterns that lead to efficient and satisfying workflows. Design and prototype AI-first workflows that enable users to query, filter, and analyze complex datasets through natural language and structured inputs. Collaborate with stakeholders to ship high-quality features quickly More ❯

least two days per week, or 40% of our time in the Manchester office. About this opportunity You'll play a lead role in the integration & pragmatic application of design in a multidisciplinary team of designers, product owners and engineers. You'll champion human centred design and help change mind-sets about problem solving. Helping others succeed through … coaching and by sharing knowledge, being an active member of the Design community . We're looking for someone to lead and work as part of a design team supporting a core product area within Experience Design They will give guidance to stakeholders, development teams and other Interaction Designers, working alongside and leading a design team. … They will take full ownership of their output, providing rationale for design decisions and confidently present their work back to stakeholders. As a Senior UX Designer, it'll be your role to: Shape and implement experience strategy for the product area Having a deep understanding of customer needs, pain points and expectations Understand goals and challenges in the context More ❯

understand the unique challenges and opportunities facing Financial Services and the sectors within it, from evolving customer expectations to emerging sectors like Fintech and Insurtech. Human-centred approach: We design solutions that put people at the heart of transformation, driving sustainable change and unlocking workforce potential. Data-driven insights: We don't rely on intuition and leverage data and … decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Future Organisation team collaborates with clients to design organisations and workforces that are fit for the future. We build adaptable, connected, modern businesses supported by data-driven insight and workforce analysis and understanding. Lead complex, large-scale … digital banking, new risk models, and innovative distribution channels. As an Associate Director, you will: Lead complex, large-scale transformation projects for leading Financial Services organisations, focusing on organisational design, transformation and the workforce changes required. Solve complex business challenges by providing data-driven recommendations and leveraging industry best practices. Manage and mentor multi-disciplinary teams to deliver exceptional More ❯

understand the unique challenges and opportunities facing Financial Services and the sectors within it, from evolving customer expectations to emerging sectors like Fintech and Insurtech. Human-centred approach: We design solutions that put people at the heart of transformation, driving sustainable change and unlocking workforce potential. Data-driven insights: We don't rely on intuition and leverage data and … decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Future Organisation team collaborates with clients to design organisations and workforces that are fit for the future. We build adaptable, connected, modern businesses supported by data-driven insight and workforce analysis and understanding. Lead complex, large-scale … digital banking, new risk models, and innovative distribution channels. As an Associate Director, you will: Lead complex, large-scale transformation projects for leading Financial Services organisations, focusing on organisational design, transformation and the workforce changes required. Solve complex business challenges by providing data-driven recommendations and leveraging industry best practices. Manage and mentor multi-disciplinary teams to deliver exceptional More ❯