101 to 125 of 128 Service Design Jobs in England

demand the best of ourselves through our values. We are looking for an Agile Business Analyst to work alongside Product Owners to design and deliver new revenue‐generating products within our business. The role will sit in a cross‐functional squad, helping turn strategic ideas into clear, testable features … system interactions across CRM, OSS, finance and more. Add value to business cases and simple financial models for new products and features. Jump into service design with journey maps, blueprints and wireframes when needed. Shape and run acceptance testing, from UAT planning to defect triage. Make process ...

currently partnering with a leading UK transport organisation to recruit an IT Business Analyst to support the delivery and evolution of digital customer service platforms within a large-scale operational environment. This is an exciting opportunity to join a business that supports millions of customer journeys each year, operating … plays a critical role in enabling these services, and this role will be instrumental in shaping the systems and processes that support frontline customer service teams. The Role Reporting to the IT Director, the Product Manager will take ownership of the Salesforce Service Cloud platform, shaping the roadmap ...

Business Analyst with the ability to drive operational efficiencies? Would you like to supercharge your career by working on an entire transformation programme from service design to digital transformation? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Business Analyst to lead … then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation continually looking to provide a better service to customers. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. ...

Senior Service Designer £57000 - 70000 GBP Pension Contributions, Flexible Benefit scheme, Health and Wellbeing Hybrid WORKING Location: Leeds, Central London, Greater London - United Kingdom Type: Permanent Senior Service Designer London Full Time - up to £70,000 A leading digital services client that supports both public and private sector … projects to deliver the best experiences for users is hiring for a Senior Service Designer UK-Wide. If you have experience in this field this role could be the role for you! What You'll have the Opportunity to do as a Senior Service Designer ...

Senior Service Designer Multiple Locations UK Wide £55,000 - £70,000 Currently in search of a Senior Service Designer to join one of the UK’s leading digital design consultancies supporting large-scale digital transformation programmes to both the public and private sectors. … experienced Service Designer working in the discipline for at least 4-5 years ideally with a public sector or consulting background and are keen to grow and develop your skillset within an expanding design practice! What you’ll do: • Lead strategic planning for the client’s service ...

make confident decisions in high-pressure delivery environments Desirable Experience Leading distributed, multi-supplier agile teams Knowledge of user research, analytics, UX, and service design Evidence of securing significant follow-on or repeat business Recognition for thought leadership or delivery innovation Relevant Project or Programme Management certification (e.g. ...

capability models, or operating models. Apply Agile methodologies (Scrum, Kanban, SAFe) to structure delivery teams around value chains and create features and epics. Apply Design Thinking to develop personas, define pain points, define MVPs and prototypes, and designing experiments to test solution hypotheses. Cultivate strong relationships among working teams … build enduring relationships with senior leadership, and work closely with SMEs to ensure design feasibility, viability, and compliance. Business development activities including leading/contributing to proposals, RFP's, bids, proposition development, client pitch contribution and client hosting at events. What you'll need to succeed Business architecture experience ...

that works closely with the business, shaping how critical pricing, hedging and investment datasets are produced, governed and shared. This role involes leading technical design and delivery from the front, mentoring engineers, and setting engineering standards (without formal line management). You'll be trusted to operate with high … enable expansion of in-house capability to trade across multiple asset classes, by strengthening data foundations and delivery What you'll do Lead technical design and implementation across data services, APIs, and platform components Set and uphold engineering standards (patterns, code quality, reviews, testing approach) Drive modern delivery practices ...

thrives in pre-sales, solution leadership, and shaping commercially competitive technology propositions. The Opportunity As the senior technical lead across major bids, you'll design and govern advanced digital, data and AI architectures — ensuring they are scalable, deliverable, and positioned to win. You’ll work closely with Growth, Service Design, and senior stakeholders to craft innovative, cloud-native, data-driven solutions that demonstrate real measurable outcomes. What You’ll Be Doing Solution Leadership Lead end-to-end architecture design for strategic bids (cloud, data, AI, automation). Translate business and outcome requirements into clear, integrated technical ...

between Woking, Surrey office and home) £40,000 - £45,000 per annum Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. xkybehq Their work ...

transformation programme. In this role, you will act as a hands-on payroll SME, ensuring payroll accuracy, compliance, and integrity throughout system transitions and service changes, and work closely with HR, Payroll, Finance, programme teams and third-party stakeholders. This is an excellent opportunity for someone who has deep … payroll transition activities including parallel runs, validation and reconciliation across systems Identify and resolve data integrity issues impacting payroll calculations and outputs Contribute to service design and operating model development ensuring payroll requirements are embedded Develop payroll documentation including SOPs, process maps and test scripts Support testing, cutover ...

transformation of services and improving user experience. Day-to-day of the role: Develop and maintain web-based applications and bespoke system integrations. Design, develop, configure, test, and deliver automation processes and applications. Support innovation and new ways of working with partners. Provide technical input and advice relating … application and system interface advice to all relevant stakeholders, including senior managers. Deliver digital services and solutions with a holistic approach to software and service design, delivery, and evaluation. Analyse user requirements and translate them into viable working solutions. Proactively monitor developed systems and address problems. Maintain comprehensive ...

ensure confident platform usage. * Build strong relationships with occupiers and site teams to drive engagement with smart services. * Shape and define new smart building service offerings and data-driven propositions. * Collaborate with leasing, asset management, and property teams to assess viability and commercial opportunities. * Capture occupier feedback and operational … influencing skills with the ability to build trust at all levels. * Understanding of smart buildings, IoT platforms, or digital access technologies. * Experience with service design, commercial offerings, or occupier experience environments advantageous. ...

Business Analyst with the ability to drive operational efficiencies? Would you like to supercharge your career by working on an entire transformation programme from service design to digital transformation? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Business Analyst to lead ...

Responsibilities: Manage test processes across multiple project stages, ensuring thorough and approved testing. Report to and be accountable to the IS Head of Service Design. Create, review, and approve checklists for each testing stage in collaboration with NATS Project Management. Record detailed test data including test conductors, timelines ...

able to express ideas cleanly and concisely. Desirables TanStack Query Nest.js Integration Testing experience - Even better if this is Detox or Appium System/Service Design Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering ...

other specialists from discovery onwards. Experience working for public sector organisations, specifically across pensions is desirable for this position. Key responsibilities Own content design across journeys (end‐to‐end) • Create, evaluate, update and review content across all stages of the end‐to‐end user journey, ensuring the right information … effectively in an agile delivery environment, working iteratively and flexibly to deliver content improvements at pace. • Collaborate day-to-day with researchers, interaction/service designers, product, delivery, policy and operational colleagues to ensure content supports service outcomes. Stakeholder management and influence • Build and maintain relationships with stakeholders ...

with diplomacy and emotional intelligence Influence decisions without direct authority, aligning diverse perspectives Act as a calm, credible, and authoritative presence throughout delivery Discovery, Design & Early Delivery Lead discovery activities to understand current HR processes and pain points Drive the design and prototyping of AI-enabled HR journeys … service models Work closely with architects, product owners, AI engineers, and service designers Use insight and data to test hypotheses and identify high-value pilot opportunities Governance, Control & Delivery Establish and run programme governance, reporting, and decision forums Coordinate multiple workstreams, delivery teams, and suppliers Manage risk, scope ...

innovative ways to improve the way we provide services. For further information on the Planning Inspectorate, please visit our careers page at Civil Service Careers Job description As a Senior Business Analyst, you'll work alongside Product Managers, User Researchers, Designers and technical specialists to continuously improve existing digital … features. You'll explore user needs, map out services, identify improvements and help teams make well informed decisions that align with Government Digital Service standards. You will play a key role in ensuring our services are intuitive, inclusive and meet the future needs of users and stakeholders across ...

Service Designer Location: Newcastle upon Tyne, UK Hybrid Working: Please note - This role will require you to work from our Newcastle, Cobalt Business Park office for a minimum of 3 days per week. Note: The above information relates to a specific client requirement. As a team: As a service … optimise and enhance services to ensure they not only meet the needs of users but also align with the broader goals of the business. Service designers possess deep knowledge of design principles and systems, with a strong focus on both digital and offline channels. You would work collaboratively ...

with government standards and policy requirements. Key responsibilities include: Designing and iterating content for digital services within a large UK government organisation Applying content design principles across complex, multi-channel services Writing clear, concise, and accessible content in line with the GOV.UK style guide Collaborating with product managers, user … researchers, service designers, and developers Using evidence, user research, and data to inform content decisions Ensuring content meets GDS standards, accessibility requirements, and best practice About You Essential experience: Proven experience working as a Content Designer within Central Government Strong knowledge of GDS, including hands-on experience with ...

comfortable with that being 2-3 days per week. Client sites could be anywhere but will most likely be in & around London. Responsibilities Design, develop, and deploy Camunda-based process and decision automation solutions Implement and integrate Java-based microservices, APIs, and connectors within orchestration flows Translate BPMN … models into executable workflows and reusable components Collaborate closely with analysts and service designers to refine and iterate business processes Develop and maintain automated test suites, CI/CD pipelines, and containerised deployments Optimise Camunda engine performance and monitor workflow metrics for production environments Participate in code reviews, peer ...

comfortable with that being 2-3 days per week. Client sites could be anywhere but will most likely be in & around London. Responsibilities Design, develop, and deploy Camunda-based process and decision automation solutions Implement and integrate Java-based microservices, APIs, and connectors within orchestration flows Translate BPMN … models into executable workflows and reusable components Collaborate closely with analysts and service designers to refine and iterate business processes Develop and maintain automated test suites, CI/CD pipelines, and containerised deployments Optimise Camunda engine performance and monitor workflow metrics for production environments Participate in code reviews, peer ...

support senior leaders-including the Mayor, Cabinet, Councillors, Directors, and Chief Executive. Your work will directly shape decisions, performance improvements, and long-term service design. What You'll Be Doing Data, Reporting & Business Intelligence Manage and operate key data systems, delivering professional and high-impact reports. Lead analytical … activities across major transformation projects. Use data to identify issues, predict trends, propose solutions, and guide service improvement. Produce insight for senior leadership to support strategic decision-making. Deliver advanced reporting using T-SQL and Power BI . Key Responsibilities Interpret and present complex data clearly, measuring service ...

Title: Service Designer Location: Remote (UK-based) Description: We are looking for an experienced Service Designer to join our Government client immediately. Requirements: Able to start immediately Government experience ...