126 to 150 of 304 Service Design Jobs in England

s most pressing and complex challenges. From defence and space to healthcare, justice, transport and beyond, our UK operations deliver critical services across government sectors-driven by expertise in service design, programme management, engineering, and more. About the role As a key member of our Asset and Engineering Management product team, you'll play a vital role in … and Deployment Professional for Maximo Manage v8.x. Experienced in Agile methodologies (preferably SCRUM) and effective in cross-functional team environments. Skilled in managing third-party delivery partners, including IBM service providers. Excellent communication skills, with a collaborative and customer-focused approach. Knowledge of Government and MOD environments (desirable), including standards such as JSPs and DCPP. Experience with asset IoT More ❯

Role: Service design consultant Rate: Outside IR35 Location: 4 days a week onsite in Farnborough, 1 day remote. Duration: 6 months initially Clearance: DV required and Sole British national (willing to go through additional STRAP) Key accountabilities and decision ownership The Pre-Sales Service Design Consultant will assist Solution and Sales colleagues in developing the service … the Requirements Traceability Matrix (RTM); inputs to the commercial model. They will also create handover documentation for the Care and Operations Transition functions for won business The Pre-Sales Service Consultant primarily is responsible for four key activities: Core competencies, knowledge, and experience Mastery of ITILv3 or v4 preferably with certification Extensive experience as a senior/lead Service … and present low to medium subject matters in a clear and concise manner Ability to determine the critical success factor of delivery 1. Responding to enquirers Confirming current support service solutions. Assisting in sales qualification through evaluation of requirements against options. Validating solution specification. Identifying cost elements for delivery and support of solution. 2. Sales Responsible for service More ❯

Head of Process & Service Design - 12 month FTC CityFibre provides wholesale connectivity to multiple business and consumer service providers, local authorities and mobile operators. Job Description As the UK's largest fibre-only network, and its only proven wholesale challenger, we're busy setting new standards for what digital infrastructure can and should be. Designed from scratch … for the internet, our network is greener, more reliable and ready for the future. The products we provide over it not only lead the market on speed, value and service, they help businesses to innovate, provide entire communities with a better foundation for their digital lives and support economic growth, locally and nationally. What does that mean for you … The opportunity to make internet connections (and daily life) a whole lot better, for a lot of people! Joining us as theHead of Process & Service Design This role is key to shaping and delivering efficient, customer-focused processes and services that support CityFibre's ambition to become a world-class operating company. You'll lead the design More ❯

Job Title: Service Designer Location: Telford (2 days on-site per week) Duration: 6 Months Engagement: Umbrella Only Overview: We are seeking a Service Designer to join a Government programme, a major cross-government initiative aimed at simplifying and securing access to public services. This role is ideal for an experienced service designer with strong collaboration, communication … and design thinking skills who thrives in complex, fast-paced environments. Key Responsibilities: Working with the One Login programme on supporting the overall Design changes needed within the many phases of One Login work that we have to deliver over the next few years. Helping shaping delivery for the team, working closely with UX & Build teams, improving the … teams ways of working and providing output to feed into the stakeholder updates/reports. Required Skills & Experience: Proven experience in service design within large-scale digital transformation programmes. Ability to design and communicate service design outputs, such as user journeys, service blueprints, and personas. Strong facilitation and collaboration skills, working effectively with cross More ❯

Service Designer (SC Cleared) 👔 Consultancy 📍 London, 💵 £45-55K 📦 Travel Expenses, Certs Scheme, 10% Combined Pension, Private Medical, Uncapped Progression Do you want to work for one of the country's top consultancies on some brand new high profile digital transformations? Do you want to get rapidly accredited (AWS, Azure, GCP) for free whilst also using these skills commercially … currently working with many of the biggest names in the Private and Public Sector. They have just won a couple of exciting new projects and are looking for a Service Designer to join their team and assist with the continued scaling and optimisation of these. Their ideal candidate would have good knowledge and experience within: Service Design Process Government Digital Service (GDS) Create service design artefacts and outputs Agile/Scrum Environment User-Centricity In return they would be offering Free Certification Scheme (AWS, Azure, GCP) Uncapped Progressions (Just hit the criteria and you will continually climb the ranks) Travel expenses Up to 10% combined pension Private Medical Flexi Benefits (Life Assurance, GIP More ❯

Job Title: Service Designer Location: Telford (2 days on-site per week) Duration: 6 Months Engagement: Umbrella Only Overview: We are seeking a Service Designer to join a Government programme, a major cross-government initiative aimed at simplifying and securing access to public services. This role is ideal for an experienced service designer with strong collaboration, communication … and design thinking skills who thrives in complex, fast-paced environments. Key Responsibilities: Working with the One Login programme on supporting the overall Design changes needed within the many phases of One Login work that we have to deliver over the next few years. Helping shaping delivery for the team, working closely with UX & Build teams, improving the … teams ways of working and providing output to feed into the stakeholder updates/reports. Required Skills & Experience: Proven experience in service design within large-scale digital transformation programmes. Ability to design and communicate service design outputs, such as user journeys, service blueprints, and personas. Strong facilitation and collaboration skills, working effectively with cross More ❯

Job Title: Service Designer Location: Telford (2 days on-site per week) Duration: 6 Months Engagement: Umbrella Only Overview: We are seeking a Service Designer to join a Government programme, a major cross-government initiative aimed at simplifying and securing access to public services. This role is ideal for an experienced service designer with strong collaboration, communication … and design thinking skills who thrives in complex, fast-paced environments. Key Responsibilities: Working with the One Login programme on supporting the overall Design changes needed within the many phases of One Login work that we have to deliver over the next few years. Helping shaping delivery for the team, working closely with UX & Build teams, improving the … teams ways of working and providing output to feed into the stakeholder updates/reports. Required Skills & Experience: Proven experience in service design within large-scale digital transformation programmes. Ability to design and communicate service design outputs, such as user journeys, service blueprints, and personas. Strong facilitation and collaboration skills, working effectively with cross More ❯

Company Description Robiquity is a technology consultancy specialising in low-code and AI solutions. Our clients realise measurable benefits in revenue, profitability and service, with multiples of return on investment, typically in-year. We enable future ways of working with AI and Automation, supporting our clients to completely rethink how they operate. As a technology agnostic solutions partner, we … team, our commitment to partnership and our shared values. Your Opportunity We are looking for an experienced Consultant with skills in Business Analysis. Skills or interest in User-Centred Service Design and experience in a technology-led environment are advantageous to this role. Technical development and delivery skills are not required for this role. As a Consultant in … the Analysis & Design Practice your role is focused in two areas : Project delivery – you will work with minimal supervision to uncover business and user challenges, problems, and opportunities, as part of a multi-disciplinary project team. You will work with your colleagues in the Technology practice to generate concepts for potential solutions, sizing their potential impact and so enabling More ❯

JOB TITLE: Service Designer (12-Month FTC) LOCATION: London SALARY: £70,929 - £78,810 HOURS: Full Time DURATION: 12-Months Fixed-Term Contract WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time in the London office. About this opportunity The Service Designer will be responsible for … and securely use their banking services while minimising friction and frustration. You'll be working collaboratively as part of a multi-disciplinary team and will have the support of design organisations such as the Service Design Community of Practice where you can share learnings, network and much more. Responsibilities Experience Strategy and Vision: Support the Team Design … the end-to-end experience strategy for your area. Ensure it aligns with platform goals and customer needs. Stay updated on technology and competitor trends. Innovate new customer experiences. Design Methodology: Work within our design methodology and risk controls to ensure a consistent approach to design delivery. Use storytelling techniques to explain your design approach to More ❯

team delivers for brands including Lego, Samsung, Yves-Saint Laurent Beauty, Ford, HSBC, Duracell, Microsoft, Diageo and Specsavers. What we need from you As a passionate and experienced Lead Service Designer, you will be dedicated to elevating our work and leading service designers to create meaningful, beautifully crafted products and services. You'll lead projects and teams in … creating and implementing human-centered design strategies that enhance our clients' services and customer/employee experiences. This role requires an empathetic, strategic, and creative Lead with a deep background in service design, exceptional strategic thinking, and the ability to collaborate across multidisciplinary teams to drive innovative solutions. This position requires a balance of hands-on work … set up to ensure that you and the team can do your best work. Stay up to date with industry trends, best practices, and emerging technologies to continuously improve service design practices and set the bar higher for more junior members. Foster a collaborative, curious and creative environment where people can do great work. Provide guidance and feedback More ❯

do at CLS and define and shape a supportive and inclusive working environment in which everyone is encouraged to be open and forward-thinking Job information: Functional title - Infrastructure Service Management Department – Service Management Corporate level – Associate Vice President Report to – Vice President, Infrastructure Service Management Location - London, onsite 2 days per week Job purpose: Provide oversight … and control of IT Change Management activities as part of the Service Management team Responsible for ensuring the effectiveness of Change Management processes to support the CLS Change programme. Ensure IT Services are appropriately governed and managed through the control and oversight of relevant Service Management Processes and Procedures. Produce relevant Management Information to accurately represent performance of … the services provided to the business. Provide Service Management oversight for new business services supporting the CLS Corporate strategy. Responsible for assisting and guiding project teams working to deliver new services into the BAU environment. Responsible for the Governance and appropriate assessment of all Non-Functional Requirements & Business Expectations for new and existing services. Key responsibilities include: Strategic Responsible More ❯

do at CLS and define and shape a supportive and inclusive working environment in which everyone is encouraged to be open and forward-thinking Job information: Functional title - Infrastructure Service Management Department – Service Management Corporate level – Associate Vice President Report to – Vice President, Infrastructure Service Management Location - London, onsite 2 days per week Job purpose: Provide oversight … and control of IT Change Management activities as part of the Service Management team Responsible for ensuring the effectiveness of Change Management processes to support the CLS Change programme. Ensure IT Services are appropriately governed and managed through the control and oversight of relevant Service Management Processes and Procedures. Produce relevant Management Information to accurately represent performance of … the services provided to the business. Provide Service Management oversight for new business services supporting the CLS Corporate strategy. Responsible for assisting and guiding project teams working to deliver new services into the BAU environment. Responsible for the Governance and appropriate assessment of all Non-Functional Requirements & Business Expectations for new and existing services. Key responsibilities include: Strategic Responsible More ❯

Mastek is seeking a User Researcher to join our dynamic and growing User-Centred Design practice. This role involves leading impactful projects for clients across the public and private sectors, applying user-centred methods in agile environments, and collaborating with a diverse range of stakeholders. As a Senior, you will contribute to our UCD strategy, support the growth of … the community, and contribute to business development. Key responsibilities: User-centred design Scope and deliver components of end-to-end user research activities in a variety of programme contexts Recommend and execute appropriate user research activities based on project needs Create and maintain phase-appropriate user research deliverables Clearly articulate project problems, scopes, and success criteria to diverse audiences … through compelling communication Respond to challenges, supporting the team to reach a resolution Support clients through all phases of the design process, from ideation to implementation Stakeholder management Effectively communicate with stakeholders within your client team, ensuring alignment and buy-in, being seen by the client project team and senior client stakeholders as experienced in your profession and in More ❯

considering long-term sustainability in all our decisions. We are currently seeking a Lead Deal Architect/Solution Manager with a focus on designing and developing tailored IT Managed Service Solutions to meet the unique needs of our clients. In this role, you will delve into understanding client requirements and create tailored solutions that effectively address their specific business … apply and join us on this exciting journey. What you'll do Guiding the pre-sales team and collaborating effectively with subject matter experts as necessary to manage the Service Design process (incl. Due Diligence) to ensure internal and external milestones of a sales campaign are met. Facilitating the service and commercial negotiations (with respect to the … IT managed service design) with support from the sales and pre-sales teams. Setting an example for Service Architects & Designers in terms of work ethics, engagement, and integrity. Support and mentor more junior team members. Qualification Participate in the evaluation of opportunities and customer requirements against Computacenter's capabilities and strengths. Participate in customer-specific campaigns, coordination More ❯

We are urgently looking for an Principal Experience Strategist to join our Device Intelligence team. The ideal candidate will have proven experience have 15+ years in UX, research, or design strategy, including 5+ years in a leadership role guiding cross-functional teams and client relationships. Required: Industry Experience: Banking, fintech, or B2C (especially mobile-first products and consumer platforms … 15+ years in UX, research, or design strategy, including 5+ years in a leadership role guiding cross-functional teams and client relationships. Mastery of user-centered and service design tools, journey maps, experience principles, roadmaps, systems thinking and strategic frameworks. Strong facilitation and storytelling skills, you build consensus, inspire action, and bring strategy to life. A track … patterns, regulatory compliance, and accessibility in regulated spaces. About Us: Ascendion is a leading provider of AI-first software engineering services. Our applied AI, software engineering, cloud, data, experience design, and talent transformation capabilities accelerate innovation for Global 2000 clients. Ascendion is headquartered in New Jersey. In addition to our remote/hybrid workforce, we have 30+ offices across More ❯

We are urgently looking for an Principal Experience Strategist to join our Device Intelligence team. The ideal candidate will have proven experience have 15+ years in UX, research, or design strategy, including 5+ years in a leadership role guiding cross-functional teams and client relationships. Required: Industry Experience: Banking, fintech, or B2C (especially mobile-first products and consumer platforms … 15+ years in UX, research, or design strategy, including 5+ years in a leadership role guiding cross-functional teams and client relationships. Mastery of user-centered and service design tools, journey maps, experience principles, roadmaps, systems thinking and strategic frameworks. Strong facilitation and storytelling skills, you build consensus, inspire action, and bring strategy to life. A track … patterns, regulatory compliance, and accessibility in regulated spaces. About Us: Ascendion is a leading provider of AI-first software engineering services. Our applied AI, software engineering, cloud, data, experience design, and talent transformation capabilities accelerate innovation for Global 2000 clients. Ascendion is headquartered in New Jersey. In addition to our remote/hybrid workforce, we have 30+ offices across More ❯

We are urgently looking for an Principal Experience Strategist to join our Device Intelligence team. The ideal candidate will have proven experience have 15+ years in UX, research, or design strategy, including 5+ years in a leadership role guiding cross-functional teams and client relationships. Required: Industry Experience: Banking, fintech, or B2C (especially mobile-first products and consumer platforms … 15+ years in UX, research, or design strategy, including 5+ years in a leadership role guiding cross-functional teams and client relationships. Mastery of user-centered and service design tools, journey maps, experience principles, roadmaps, systems thinking and strategic frameworks. Strong facilitation and storytelling skills, you build consensus, inspire action, and bring strategy to life. A track … patterns, regulatory compliance, and accessibility in regulated spaces. About Us: Ascendion is a leading provider of AI-first software engineering services. Our applied AI, software engineering, cloud, data, experience design, and talent transformation capabilities accelerate innovation for Global 2000 clients. Ascendion is headquartered in New Jersey. In addition to our remote/hybrid workforce, we have 30+ offices across More ❯

the DDAT Strategy through implementation, management, and ongoing support. You will leverage your technical and business knowledge, along with coordination skills, to manage daily operational activities and relationships between service functions and business areas, ensuring a unified approach to service delivery from initial service design to service decommissioning. You are required to work across NHSBSA … needed. What do we offer? o Hybrid working - flexibility to work mostly from home with options for office work or if needed, up to 27 days leave (increasing with service) plus 8 bank holidays o Opportunities for development o Active wellbeing and inclusion networks o Excellent pension o Salary sacrifice schemes o Employee Assistance Programme (24/7 support … o Access to benefits and discounts Main duties of the job Developing, implementing, and supporting ICT solutions and design strategies in a multi-supplier environment. Analyzing technical designs and providing business with assurance on supplier proposals. Supporting a wide range of ICT services including telecoms, data networks, and server infrastructure. Knowledge of infrastructure services like Microsoft Server, Active Directory More ❯

opportunity for someone who is eager to learn, innovate, and make a real difference in the healthcare sector. What do we offer ? 27 days leave (increasing with length of service) plus 8 bank holidaysFlexible working (we are happy to discuss options such as compressed hours) Flexi time Hybrid working model (we are currently working largely remotely) Career development Active … high street discounts! Main duties of the job As a Junior Software Developer, your main responsibilities will include: Building user-centred, web-based systems aligned to NHS and Government service standards. Coding high-quality software with a test-driven approach. Managing source code with our version control system. Designing, coding, testing, and documenting simple programs or scripts under the … Understanding information security and the types of security controls that can be used to mitigate security threats within solutions and services. Assisting as part of a team on the design of components of larger systems. Being aware of how to integrate systems and the challenges of designing, building and testing interfaces between systems. Actively participating and contributing to the More ❯

in a complex “system of systems” environment, you’ll use Agile methodologies to drive forward research-informed, test-and-learn solutions. What You’ll Do Take functional ownership of service vision elements and convert them into user-informed business processes. Lead workshops, interviews, and user research activities to uncover and document business needs. Create epics, features, user stories, and … acceptance criteria using best practice formats (e.g., “as a...”, “GIVEN, WHEN, THEN”). Work closely with stakeholders across policy, strategy, operations, and change teams to align on outcomes. Influence service design across both digital platforms and operational delivery models. Mentor junior BAs and contribute actively to the BA community of practice. Key Experience & Skills Significant experience in large … Proficiency in business process modelling, requirements gathering, and test scenario development. Experience supporting business case development and cost/benefit analysis. A solid understanding of software development lifecycles and service design approaches. More ❯

SaaS business are the leader in their field with millions of global users and a decade of success already under their belt. With a brand new Head of Product Design at the helm, there is a renewed energy and focus on design within the organisation, making it a driving force in their product development and brand identity. What … strong work ethic. Someone who’s comfortable with ambiguity, eager to get stuck into legacy UX, and motivated by meaningful, hands-on work Someone who can manage the full design life-cycle, from initial research and concept stages through to wireframing, prototyping and testing Someone to collaborate closely with their Product & Engineering counterparts (working in squads) to ensure a … holistic approach to product development A designer who can help refine design solutions as well as contribute to the component library/design system to drive consistency across the business Someone who can help raise the bar with regards research, taking a real test and learn approach and solving complex challenges in fast-paced squads A designer who More ❯

SaaS business are the leader in their field with millions of global users and a decade of success already under their belt. With a brand new Head of Product Design at the helm, there is a renewed energy and focus on design within the organisation, making it a driving force in their product development and brand identity. What … strong work ethic. Someone who’s comfortable with ambiguity, eager to get stuck into legacy UX, and motivated by meaningful, hands-on work Someone who can manage the full design life-cycle, from initial research and concept stages through to wireframing, prototyping and testing Someone to collaborate closely with their Product & Engineering counterparts (working in squads) to ensure a … holistic approach to product development A designer who can help refine design solutions as well as contribute to the component library/design system to drive consistency across the business Someone who can help raise the bar with regards research, taking a real test and learn approach and solving complex challenges in fast-paced squads A designer who More ❯

SaaS business are the leader in their field with millions of global users and a decade of success already under their belt. With a brand new Head of Product Design at the helm, there is a renewed energy and focus on design within the organisation, making it a driving force in their product development and brand identity. What … strong work ethic. Someone who’s comfortable with ambiguity, eager to get stuck into legacy UX, and motivated by meaningful, hands-on work Someone who can manage the full design life-cycle, from initial research and concept stages through to wireframing, prototyping and testing Someone to collaborate closely with their Product & Engineering counterparts (working in squads) to ensure a … holistic approach to product development A designer who can help refine design solutions as well as contribute to the component library/design system to drive consistency across the business Someone who can help raise the bar with regards research, taking a real test and learn approach and solving complex challenges in fast-paced squads A designer who More ❯

a passion for creating seamless user flows and a knack for transforming complex systems into user-friendly designs, we want to hear from you! What You'll Do: Define & Design: Craft user flows with a keen focus on user experience, service design, and content strategy. Collaborate: Work closely with cross-functional teams, including product managers and engineering … to ensure cohesive design across multiple systems. Drive Direction: Lead product-level decisions by engaging with key stakeholders to align on design goals. Iterate & Improve: Embrace feedback loops and explore diverse design options while keeping an eye on critical elements that enhance user experience. Prototype: Use your favourite prototyping tools to illustrate how user interactions will function … making it easy for stakeholders to visualise the end product. Your Skills & Experience: Attention to Detail: You have a strong eye for detail and a holistic approach to design thinking that goes beyond just UX/UI. Cross-Functional Collaboration: You excel at working with diverse teams and are a guardian of effective content design. Figma Proficiency: You’re More ❯

and Technology Group, Information Governance, Executive Support Team and leadership of all our shared services across the GLA Group. About the team This role sits within the User Centred Design team, with a current focus on the Data for London programme. The UCD team brings together specialisms including digital engagement, service design, user research, business analysis, digital … performance analysis, content design and interaction design. These specialisms work in harmony with a shared mission to make all products and services as inclusive, accessible and user centric as possible. The Mayor of Londons Data for London Board has been established to improve the flow and usage of data to serve citizens, solve city challenges, and promote productivity - putting … to share and use data held across London to improve the city and benefit Londoners. About the role The Interaction Designer, as a senior practitioner, will lead on the design and prototyping of user interfaces that align with user needs and business requirements, creating engaging and intuitive user experiences for digital products. Your work will ensure internal and external More ❯