151 to 175 of 304 Service Design Jobs in England

is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop … have an exciting opportunity for you! Role Overview: We are seeking a visionary leader to oversee and inspire a diverse team of 150 professionals dedicated to Asset Management, Field Service Engineering, Product Support, and Sale Order Management. Your leadership will be pivotal in creating a safe, integrity-driven work environment while actively participating in the personal and professional growth … of your team. Strategic Leadership & Continuous Improvement: Shape and execute strategic and capability plans to enhance Customer Service Delivery. Champion Lean Six Sigma and other operational competitiveness practices to drive efficiency and innovation. Cultivate dedicated teams to ensure outstanding Customer Satisfaction and enhanced performance. Foster the exchange of best practices and leverage synergies across Thales UK CBU's, Domains More ❯

a technical SME within the squad to produce and ensure user-centred software is developed based on business requirements and following best practice Work collaboratively with colleagues to explore, design and deliver solutions to client problems Design and manage software development and deployment pipelines resolving issues and potential bottlenecks before they occur Be a strong communicator and presenter … Java, CXF, Spring Boot, Jetty, Mustache, HTML, CSS & JavaScript JavaScript library and framework experience is preferable - Node, React, Angular Containerisation experience - Docker or Kubernetes or similar Experience of Microservices design and architecture Restful API Services experience Working within agile methods and using techniques such as Scrum, Kanban and TDD Skilled in designing and building native and web applications, across … with employee contributions of 2%) 25 days holiday plus UK public holidays Perkbox access for a wide range of discounts Critical illness cover Life assurance and death in service cover Volunteer days Cycle-to-work scheme for the avid cyclists Salary sacrifice electric vehicles scheme Season ticket loans Financial and general wellbeing sessions Flexible benefits scheme with options of More ❯

a technical SME within the squad to produce and ensure user-centred software is developed based on business requirements and following best practice Work collaboratively with colleagues to explore, design and deliver solutions to client problems Design and manage software development and deployment pipelines resolving issues and potential bottlenecks before they occur Be a strong communicator and presenter … Java, CXF, Spring Boot, Jetty, Mustache, HTML, CSS & JavaScript JavaScript library and framework experience is preferable - Node, React, Angular Containerisation experience - Docker or Kubernetes or similar Experience of Microservices design and architecture Restful API Services experience Working within agile methods and using techniques such as Scrum, Kanban and TDD Skilled in designing and building native and web applications, across … with employee contributions of 2%) 25 days holiday plus UK public holidays Perkbox access for a wide range of discounts Critical illness cover Life assurance and death in service cover Volunteer days Cycle-to-work scheme for the avid cyclists Salary sacrifice electric vehicles scheme Season ticket loans Financial and general wellbeing sessions Flexible benefits scheme with options of More ❯

a technical SME within the squad to produce and ensure user-centred software is developed based on business requirements and following best practice Work collaboratively with colleagues to explore, design and deliver solutions to client problems Design and manage software development and deployment pipelines resolving issues and potential bottlenecks before they occur Be a strong communicator and presenter … Java, CXF, Spring Boot, Jetty, Mustache, HTML, CSS & JavaScript JavaScript library and framework experience is preferable - Node, React, Angular Containerisation experience - Docker or Kubernetes or similar Experience of Microservices design and architecture Restful API Services experience Working within agile methods and using techniques such as Scrum, Kanban and TDD Skilled in designing and building native and web applications, across … with employee contributions of 2%) 25 days holiday plus UK public holidays Perkbox access for a wide range of discounts Critical illness cover Life assurance and death in service cover Volunteer days Cycle-to-work scheme for the avid cyclists Salary sacrifice electric vehicles scheme Season ticket loans Financial and general wellbeing sessions Flexible benefits scheme with options of More ❯

a technical SME within the squad to produce and ensure user-centred software is developed based on business requirements and following best practice Work collaboratively with colleagues to explore, design and deliver solutions to client problems Design and manage software development and deployment pipelines resolving issues and potential bottlenecks before they occur Be a strong communicator and presenter … Java, CXF, Spring Boot, Jetty, Mustache, HTML, CSS & JavaScript JavaScript library and framework experience is preferable - Node, React, Angular Containerisation experience - Docker or Kubernetes or similar Experience of Microservices design and architecture Restful API Services experience Working within agile methods and using techniques such as Scrum, Kanban and TDD Skilled in designing and building native and web applications, across … with employee contributions of 2%) 25 days holiday plus UK public holidays Perkbox access for a wide range of discounts Critical illness cover Life assurance and death in service cover Volunteer days Cycle-to-work scheme for the avid cyclists Salary sacrifice electric vehicles scheme Season ticket loans Financial and general wellbeing sessions Flexible benefits scheme with options of More ❯

a technical SME within the squad to produce and ensure user-centred software is developed based on business requirements and following best practice Work collaboratively with colleagues to explore, design and deliver solutions to client problems Design and manage software development and deployment pipelines resolving issues and potential bottlenecks before they occur Be a strong communicator and presenter … Java, CXF, Spring Boot, Jetty, Mustache, HTML, CSS & JavaScript JavaScript library and framework experience is preferable - Node, React, Angular Containerisation experience - Docker or Kubernetes or similar Experience of Microservices design and architecture Restful API Services experience Working within agile methods and using techniques such as Scrum, Kanban and TDD Skilled in designing and building native and web applications, across … with employee contributions of 2%) 25 days holiday plus UK public holidays Perkbox access for a wide range of discounts Critical illness cover Life assurance and death in service cover Volunteer days Cycle-to-work scheme for the avid cyclists Salary sacrifice electric vehicles scheme Season ticket loans Financial and general wellbeing sessions Flexible benefits scheme with options of More ❯

expert agile practitioner, and a confident line manager of other Delivery Managers . You'll also be a leader of people and teams and an advocate for user-centred design approaches. Hippo will provide exciting opportunities to share your expertise with, and influence, clients and team members and to continue to develop you as a leader Your role in … with employee contributions of 2%) 25 days holiday plus UK public holidays Perkbox access for a wide range of discounts Critical illness cover Life assurance and death in service cover Volunteer days Cycle-to-work scheme for the avid cyclists Salary sacrifice electric vehicles scheme Season ticket loans Financial and general wellbeing sessions Flexible benefits scheme with options of … the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices. Hi, we're Hippo. At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a digital services partner who is More ❯

s most pressing and complex challenges. From defence and space to healthcare, justice, transport and beyond, our UK operations deliver critical services across government sectors-driven by expertise in service design, programme management, engineering, and more. About the role As Head of Data Management & Insight, you will lead the AFRS Insight Hub, driving the design and implementation … MI, BI, and analytics, ensuring data is managed as a valuable asset while supporting robust governance frameworks. With a focus on innovation, you'll establish functional roadmaps, develop self-service reporting capabilities, and create high-quality data solutions that inform operational, contractual, and strategic decision-making across AFRS and its partners. Key Accountabilities Build strong relationships with stakeholders to … iterative engagement with business teams. Evaluate and recommend the most effective and cost-efficient approach to reporting and analytics delivery, including internal resources or third-party support. Promote self-service reporting by coaching stakeholders and enhancing organisational data literacy and capability. Collaborate with IT, digital, and business teams to ensure reporting solutions are aligned with technical strategy and business More ❯

coaches junior team members. The role covers all business cycle phases: sell, build, and run. It involves engaging with customers, identifying growth opportunities, creating business cases, overseeing transitions, ensuring service delivery, and managing financial governance. Within the context of the above the performed tasks include: Build and maintain a strong strategic relationship with key stakeholders in Technology_VOIS and … strategy, business pressures/challenges Overall Deep Understanding of Technology_VOIS capabilities and mapping those to the customers' strategy across the managed portfolio Representation of the internal customer in service design, service portfolios and service offerings Strategic account planning optimising Identification of the business growth opportunities, creation of opportunities pipeline and best use of Technology_VOIS … capabilities Pipeline demand management Execution of demand/change management and governance Ownership of the preparation and sign off of the business case relating to the service (E2E bid management cycle) Being an escalation point during the transition period between the internal customer migrating the service form their ownership to Technology_VOIS ownership as well as BAU (ensuring More ❯

specialisms, all related to transitioning from monolithic legacy estates to new, user-centric, cloud and hybrid-based models. The company is a national leader in combining user-centred digital service design with cloud-based open architecture and modern technology services. Configuration and Development - Deliver high-quality ServiceNow configurations and customisations aligned with assigned user stories and platform best … practices. Design Participation - Contribute technical insight during story refinement and solution design discussions, helping ensure technical feasibility and early issue identification. Platform Standards - Follow established development standards, naming conventions, and guidance to maintain consistency and quality across the codebase. Team Collaboration - Work effectively with Architects, Business Analysts, Testers, and Administrators to clarify requirements, manage dependencies, and resolve issues More ❯

solutions across business operations and technology capability Leading Kainos/client joint teams to develop business transformation roadmaps Working closely and within Kainos delivery teams to refine and inform service and product transformation Supporting the Kainos Defence team in identifying, qualifying and converting new opportunities Minimum (essential) requirements : A desire to work on some of the most complex and … activities Desirable: Hands on experience in a senior business role e.g. operations management, IT services, data and information, finance Hands on experience in a digital services discipline such as service design, product management, technical architecture, software development Experience of agile delivery methods across business and technology change Who you are: Our vision is to enable outstanding people to More ❯

Life. We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design and a wide range of More ❯

user needs with feasibility and timelines. Your Background: Were seeking individuals who bring a mix of leadership, user-focused thinking, and agile experience: Proven experience contributing to product or service delivery projects that place users at the heart of the process. Understanding of agile methodologies, with a hands-on approach to iterative development and rapid delivery. Experience applying digital … service standards (e.g., GDS) is beneficial. Comfortable collaborating across disciplines and stepping into roles like Business Analyst, Service Designer, or Scrum Master when needed. Strong communication and stakeholder engagement skills, with the ability to lead client discussions and demonstrate value effectively. Familiar with product ownership frameworks and ideally holding relevant certifications (e.g., PSPO, PSM). More ❯

needs with feasibility and timelines. Your Background: We’re seeking individuals who bring a mix of leadership, user-focused thinking, and agile experience: Proven experience contributing to product or service delivery projects that place users at the heart of the process. Understanding of agile methodologies, with a hands-on approach to iterative development and rapid delivery. Experience applying digital … service standards (e.g., GDS) is beneficial. Comfortable collaborating across disciplines and stepping into roles like Business Analyst, Service Designer, or Scrum Master when needed. Strong communication and stakeholder engagement skills, with the ability to lead client discussions and demonstrate value effectively. Familiar with product ownership frameworks and ideally holding relevant certifications (e.g., PSPO, PSM). More ❯

Service Designer Leeds/Remote Outside IR35, Competitive Market Rate An opportunity to join a well established digital consultancy delivering impactful services across the UK public sector. You'll be working on a major healthcare initiative, supporting the discovery and design of accessible, user centred digital services within a multi disciplinary agile team. Service Designer Responsibilities: Lead … service design activities through discovery, alpha and beta stages Apply the GDS framework to shape services that meet user needs and policy goals Create and communicate service blueprints, user journeys and experience maps Collaborate with researchers, content designers, developers and product teams Advocate for inclusive, evidence-based design approaches across teams and stakeholders Service Designer … Requirements: Strong knowledge of the GDS framework and experience across discovery, alpha and beta phases Previous delivery experience on public sector or digital projects Skilled in service mapping, stakeholder engagement and user-centred design Ability to work in cross-functional agile teams in fast-paced environments We are an equal opportunities employer and welcome applications from all suitably More ❯

Project Manager/Business Analyst - Service Transition - £650/day Inside IR35 Remote 6-Month Contract A leading Publishing and Information Analytics company is seeking a highly skilled Project Manager/Business Analyst to lead a Service Transition initiative on an initial 6-month engagement. This critical project involves transitioning services from one third-party provider to another … requiring strong leadership, analytical thinking, strong dependency tracking experience and structured delivery planning to ensure minimal disruption to the businesses service operations and strong coordination with teams in Legal and Procurement. They are also seeking someone with process-orientated BA skillset to support on a customer journey mapping project which will play a key part in their Customer Success … part of the business. Key Responsibilities Manage end-to-end service transition between third-party vendors Lead customer journey mapping to support a user-centric service design Develop and implement a framework and structured processes for the transition Create storyboards and visual models to illustrate service evolution and impact Track and manage dependencies across teams, systems More ❯

Synechron is looking for an experienced Service Designer to join their London Digital Practice. The role is instrumental in reimagining and enhancing the experience of internal users—such as auditors, audit managers, and control functions—by transforming digital audit platforms. You will collaborate with diverse teams to simplify complex workflows, improve efficiency, and build confidence in the digital audit … journey. Key Responsibilities Lead the end-to-end design of digital audit applications, ensuring a seamless user experience across all touchpoints Promote a user-centered approach and advocate for design thinking within the audit transformation initiatives Develop future-state audit processes that eliminate manual workarounds and offline templates, fostering greater consistency, adoption, and ease of use across global … teams Gather insights directly from users, senior leaders, and technical staff through journey maps, pain point analysis, and service blueprints Redesign workflows to reduce audit cycle times, boost team productivity, and free up resources for risk-focused activities. Identify key data requirements and establish points for data capture in audit processes to support analytics, reporting, and future AI applications More ❯

Synechron is looking for an experienced Service Designer to join their London Digital Practice. The role is instrumental in reimagining and enhancing the experience of internal users—such as auditors, audit managers, and control functions—by transforming digital audit platforms. You will collaborate with diverse teams to simplify complex workflows, improve efficiency, and build confidence in the digital audit … journey. Key Responsibilities Lead the end-to-end design of digital audit applications, ensuring a seamless user experience across all touchpoints Promote a user-centered approach and advocate for design thinking within the audit transformation initiatives Develop future-state audit processes that eliminate manual workarounds and offline templates, fostering greater consistency, adoption, and ease of use across global … teams Gather insights directly from users, senior leaders, and technical staff through journey maps, pain point analysis, and service blueprints Redesign workflows to reduce audit cycle times, boost team productivity, and free up resources for risk-focused activities. Identify key data requirements and establish points for data capture in audit processes to support analytics, reporting, and future AI applications More ❯

Synechron is looking for an experienced Service Designer to join their London Digital Practice. The role is instrumental in reimagining and enhancing the experience of internal users—such as auditors, audit managers, and control functions—by transforming digital audit platforms. You will collaborate with diverse teams to simplify complex workflows, improve efficiency, and build confidence in the digital audit … journey. Key Responsibilities Lead the end-to-end design of digital audit applications, ensuring a seamless user experience across all touchpoints Promote a user-centered approach and advocate for design thinking within the audit transformation initiatives Develop future-state audit processes that eliminate manual workarounds and offline templates, fostering greater consistency, adoption, and ease of use across global … teams Gather insights directly from users, senior leaders, and technical staff through journey maps, pain point analysis, and service blueprints Redesign workflows to reduce audit cycle times, boost team productivity, and free up resources for risk-focused activities. Identify key data requirements and establish points for data capture in audit processes to support analytics, reporting, and future AI applications More ❯

Service Designer London £59,000 - £69,000 + benefits Flexible working (3 days in the office per week) Our client We're growing a new Service Design team within a global consumer organisation. Our client is transitioning from a product-centric to a customer-centric business and aims to offer services that are both compelling and competitive … is to help craft something new from the discovery phase, working on services that have impact on millions of users across the globe. Reporting into the Senior Manager for Service Design, the Service Designer will create the future product, technology, and connected services portfolio across multiple regions. As Service Designer, you will: Support the end-to … end design of services to ensure a compelling and seamless user experience. Research, conceive, sketch, and user-test experiences, facilitating the product vision under guidance of the Senior Manager, Service Design. Theorise original ideas, bringing simplicity and a seamless user experience to complex designs. Use digital mock-ups to develop intuitive customer journeys for connected services, collaborating closely More ❯

We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life … technology and intelligence.Visit us at: Purpose This is your opportunity to be part of a team that is creating positive impact for our clients and the world through the design of human-centred products and services that deliver meaningful impact. Orientation As a Service Designer, you will define and develop new services and the artefacts necessary to communicate … iterate and launch them. You like making the complex simple and have a strong appreciation for bringing together research, design, technology, business and organisational considerations and are able to work across the entire end-to-end experience. Expectations We pride ourselves in supporting our colleagues across the organisation to translate great strategy and concepts into real usable products. Be More ❯

Overview The Service Development Manager serves as a strategic technical advisor and thought leader, bridging the gap between the company's technology vision and the customers' business needs. This role involves working closely with sales, marketing, product teams, and customers to drive technical adoption, innovation, and practice growth. The Service Development Manager must have deep technical M365 expertise … be knowledgeable in EUC support, as well as experience with creating Modern Workplace propositions and developing them into successful service offerings. Responsibilities Product and Service Development Work closely with the CTO and Group Forum and the CTO Forum and other Practices to capture demand for new/updated propositions and to be the lead design resource for … of market trends including but not limited to the latest in M365 (particularly Co-Pilot, AVD) trends and will use this knowledge to drive creation of successful products and service propositions Provide thought leadership and command high standards of quality and commercial acumen in the delivery of new products and offerings Lead and deliver solution and service design More ❯

work - for their users, for their staff, and for the systems they operate in. To do this, we're looking for someone who can bring clarity to complexity and design services that make a difference. This isn't a designer role in disguise. W e're not just designing screens - we're designing and rethinking how entire services work. … We're looking for a principal/senior level service designer who sees the whole picture: digital, physical and human experiences, the operating model behind them, and the culture, policy, data, commercials and beyond that holds it all together. Who are we and how do you fit in? CACI is a design, data and technology consultancy with a … some of the most interesting problems out there - from rethinking customer journeys in the private sector, to improving essential public services that people rely on every day. As a Service Designer, you'll play a critical role in shaping how we approach service transformation - combining design craft with strategic thinking and a deep understanding of how real More ❯

Now Hiring: TCX Service Designer - Shape the Future of Onboarding Experiences We're seeking an experienced Service Designer to play a key role in reimagining the first 90 days of our customer onboarding journey as part of our Total Customer Experience (TCX) strategy. This is more than a review-it's an opportunity to transform how our customers … engage with us from day one. In this role, you'll lead a deep-dive, as-is service design analysis, identifying root causes of friction and mapping a smarter, more seamless path forward. Your work will directly influence digital adoption, reduce churn, and create a more balanced and effective channel mix. This initiative is grounded in our strategic … Ensuring cohesion across systems, governance, and ways of working Investing in scalable capabilities to support a seamless, future-ready experience If you're passionate about crafting meaningful, data-informed service experiences and thrive in complex, omnichannel environments-this is your opportunity to make a real impact. Who we are The UK's fastest broadband network. The nation's best More ❯

Service Transition Manager Duration: 6 Months Rate: £410 per day Location: Milton Keynes & remote (hybrid working) IR35 Status: Outside Start: ASAP A Service Transition Manager is required for our Government Client to be responsible for coordinating day-to-day Service Transition activities, making recommendations on go-live, early-life support and service acceptance. You will ensure … established Service Transition methods and procedures are utilised for efficient and prompt handling of all requests to the Service Transition team. Manage the transition of products or services into BAU service, ensuring they meet the acceptance criteria and be responsible for ensuring that the acceptance criteria is clear and covers all aspects and requirements provided by IT … operations teams. Essential skills and experience required: As the Service Transition Manager you will possess previous experience in a Service Transition role and of working on a large and complex IT estate ITIL experience Experience of working with the ITSM tool ServiceNow (desirable) Project management knowledge (desirable) Possess experience of operating IT systems within government environments (desirable) Demonstrable More ❯