Engineering Principles and Core Values within your work, whilst educating the rest of the team on them As an Engineer: Understand the business area to facilitate the best solution design with team members and product owners Be environment aware, identify technical impediments/bottlenecks and work directly to resolve Significant experience with agile development methods & tooling e.g., Scrum, Kanban … to adapt approach in pursuit of the best solution Be anchored to core engineering area and carry the ability to test, learn and mentor others Understand Systems Thinking and ServiceDesign to mitigate reactive solutions that leads to further technical debt Understand the benefits of measuring change and work with teams to provide reassurance and mitigate behavioural change More ❯
It would be great if you had: Experience in customer-facing, regulated or high-scale industries Familiarity with Braze, content platforms or headless CMS Exposure to accessibility testing and servicedesign Experience with vendor SLAs and external delivery governance Understanding of advanced automation environments (e.g., mock servers) Background in data-driven quality decision-making Here's what else … your growth every step of the way. For all successful candidates. Due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check being carried out by ourselves via a 3rd party service provider. More ❯
It would be great if you had: Experience in customer-facing, regulated or high-scale industries Familiarity with Braze, content platforms or headless CMS Exposure to accessibility testing and servicedesign Experience with vendor SLAs and external delivery governance Understanding of advanced automation environments (e.g., mock servers) Background in data-driven quality decision-making Here's what else … your growth every step of the way. For all successful candidates. Due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check being carried out by ourselves via a 3rd party service provider. More ❯
historically significant luxury organisation. This role is focused on delivering impactful technology and process transformation projects, with a strong emphasis on aligning outcomes with strategic business objectives and enhancing service delivery across the organisation. You will be responsible for the successful planning, execution, and delivery of projects that implement new digital tools, enhance operational support functions, and introduce services … Proactively identify risks, assess potential impacts, and implement effective mitigation strategies to maintain project momentum Maintain a sound understanding of IT systems, platforms, and emerging technologies to contribute to servicedesign and implementation strategies Use data and analytics to inform planning, monitor trends, and identify opportunities for innovation in service delivery Lead and motivate cross-functional project … root causes, and implement practical solutions Excellent written and verbal communication skills, with the ability to create clear reports, deliver presentations, and facilitate discussions Understanding of facilities management and service delivery operations, including IT support and AV services Experience working in environments that require coordination across IT, facilities, and business operations About Us Why join us Career coaching, mentoring More ❯
partnership with Lead Doctors, and driving financial performance across locations. Responsibilities Clinic & Member Experience Ensure each clinic delivers a seamless, consistent, and premium member experience aligned with Neko's service standards. Lead experience improvement initiatives based on member feedback, NPS, and frontline insights. Cultivate a high-hospitality culture across teams, where empathy and professionalism define every interaction. Oversee ambiance … cleanliness, and servicedesign across all locations. Medical Quality & Compliance Partner closely with Lead Doctors to ensure adherence to Neko's medical quality standards and regulatory compliance. Support Lead Doctors in maintaining inspection readiness and driving continuous improvement in clinical delivery. Facilitate collaboration between clinic teams and the Medical Excellence function to embed best practices. Coach and support … Staffing Coordination, Field Engineering, People Partnering, Talent Acquisition, and Demand. Drive communication, alignment, and execution across clinic teams. Requirements Proven experience managing multi-site operations in a consumer-facing, service-led business (e.g., wellness, retail, hospitality, fitness, or outpatient healthcare). Strong leadership capabilities with experience managing diverse and distributed frontline teams. Medical background (e.g., licensed physician, clinical leader More ❯
What You Will Do As a Software Engineer on the User Foundations team, you will: Build and maintain scalable, resilient, and high-performance backend services Collaborate cross-functionally to design and deliver robust user-facing capabilities Participate in the design, breakdown, and estimation of new features and services Write clean, maintainable code, backed by thorough testing (unit, integration … based, scalable systems Fluent in multiple programming languages; expertise in at least one of: Java, Python, or JavaScript Experience writing, testing, and deploying production-quality backend services Familiarity with servicedesign, documentation, and software delivery best practices Strong written and verbal communication skills Effective problem-solving skills with the ability to diagnose and resolve complex issues Ability to More ❯
and are seeking a dynamic, experienced UX Designer with a enhanced DV clearance. If you are dedicated to designing intuitive and impactful digital products through research and user-centered design, this role is for you. You will join a diverse team of designers creating world-class digital solutions for secure government customers. Whether working as a UX Designer, a … Lead UX/Service Designer or User Researcher, candidates are expected to apply User-Centred Design (UCD) methodologies across all phases of delivery-from research through to implementation-ensuring alignment between user needs, business objectives, and technical feasibility. Key Responsibilities: • Create user-friendly, innovative design solutions that address complex challenges. • Develop and present design concepts through … wireframes, prototypes, and visual presentations. • Evaluate and improve existing digital products with a focus on usability, inclusivity and accessibility. • Conduct user research and testing to inform design decisions (e.g., interviews, usability testing, journey mapping). • Lead and analyse usability testing, stakeholder interviews, and other user-centered design methods. • Identify opportunities to improve the user experience and deliver business More ❯
Build reliable, high-throughput, low-latency microservices to power a diverse range of trading use cases Engage in the complete software development lifecycle by collecting requirements, showcasing solid software design principles, and maintaining operational excellence through unit and integration testing Be a true owner, managing and supporting Trading Engineering applications throughout product lifecycle Work with teams across the organisation … including product, legal, and business development to think beyond the technical implications of your design decisions Continuously raise our standard of engineering excellence by implementing and driving standard processes for coding, testing, and deployment Proactively identify customer and infrastructure difficulties and drive corresponding solutions. Mentor and support growth of junior engineers. WHAT YOU'LL BRING: 8+ years of hands … knowledge of front-end technologies such as React is a plus, with an appreciation for intuitive and high-quality user experiences. Agile champion with a strong foundation in distributed servicedesign, emphasizing security, robust architecture, and iterative development. Mentorship-oriented leader who drives engineering best practices, fosters knowledge sharing, and cultivates high-performing, collaborative teams. Continuous learner and More ❯
Are you ready to join the forefront of technology innovation with Netcompany? As one of the fastest growing technology companies, we are disrupting the marketplace and revolutionizing the way businesses operate. Our vision is to be the leading digital challenger More ❯
and strong engineering culture. KeyResponsibilities Write clean, efficient, and well-tested Golang code within a microservices environment Collaborate with engineers, designers, and product managers to deliver robust backend solutions Design and maintain APIs and data contracts Take part in code reviews, pair programming, and Agile ceremonies Contribute to bug/incident resolution and technical documentation Mentor junior engineers and … of RESTful APIs, microservices, and relational databases like PostgreSQL Familiarity with CI/CD pipelines (GitLab, GitHub Actions) and cloud platforms (AWS preferred) Knowledge of gRPC & Protocol Buffers for servicedesign and RPC communication Strong collaboration and communication skills Passion for clean, secure, and scalable code A solid track record of contributing to high-impact engineering projects What More ❯
Abbey Manor Business Centre, Preston Road, Yeovil, England
CTRL O LTD
A*-C (Essential) Maths GCSE, grade 9-4/A*-C (Essential) About the Employer CTRL O LTD • Ctrl O provides LinkSpace, a secure and flexible Software as a Service designed to meet the needs of modern organisations. LinkSpace is a Commercial Off-the-Shelf cloud-based data management platform and is configured to support a wide range of More ❯
have the ability to report backlog performance at various level of the organisation. Projects will include software as well as hardware projects. Experience of working with business analysts and service designers is important. Ability to work on own initiative celebrate and communicate successes using various communications style and channels in a truly Agile way is also crucial. You must More ❯
manager of the organisation, you will take a leading role driving a customer focus and assuring a culture of continuous improvement ensuring quality, efficiency and effectiveness is embedded in servicedesign and delivery. Knowledge/Skills/Qualifications/Experience Significant experience and understanding of the competitive tendering process and evidence of taking a leading role in the … opportunities, understanding of, and ability to assess new market opportunities and trends in relation to the business strategy. Developer Management including the development of tender bids and mobilising new service provision. Knowledge and understanding of social care policy at a national and local level relating to social care and in particular areas relating to ldult care, Dementia Learning Disability … and associated regulations and in particular CQC requirements. An understanding and experience of Social Services funding, including negotiating additional funding based on analysis of support requirements both at a service and individual level Evidence of understanding the issues regarding persons requiring support (eg assessment of support levels, suitability, housing requirements, support mechanisms, liaising with care managers etc Excellent communication More ❯
City of London, London, United Kingdom Hybrid / WFH Options
C&C Consulting
understand business impact, quickly develop ROI analysis and business cases. Knows how to develop propositions from a business and product perspective. Customer Value Proposition into Product Vision Roadmap and Servicedesign for the back office into Go-To-Market and product design. A toolbox of methodologies and techniques they can call on in the right situation. Be able More ❯
understand business impact, quickly develop ROI analysis and business cases. Knows how to develop propositions from a business and product perspective. Customer Value Proposition into Product Vision Roadmap and Servicedesign for the back office into Go-To-Market and product design. A toolbox of methodologies and techniques they can call on in the right situation. Be able More ❯
and secure executive sponsorship for pilots and proofs of concept. Establish and maintain architectural standards and patterns to guide implementation across operational and technology domains. Ensure end-to-end service designs are aligned with strategic goals, architectural principles, and governance frameworks. Provide architectural assurance, challenge assumptions where necessary, and mentor team members to promote best practices. Support procurement processes More ❯
and secure executive sponsorship for pilots and proofs of concept. Establish and maintain architectural standards and patterns to guide implementation across operational and technology domains. Ensure end-to-end service designs are aligned with strategic goals, architectural principles, and governance frameworks. Provide architectural assurance, challenge assumptions where necessary, and mentor team members to promote best practices. Support procurement processes More ❯
and secure executive sponsorship for pilots and proofs of concept. Establish and maintain architectural standards and patterns to guide implementation across operational and technology domains. Ensure end-to-end service designs are aligned with strategic goals, architectural principles, and governance frameworks. Provide architectural assurance, challenge assumptions where necessary, and mentor team members to promote best practices. Support procurement processes More ❯
through our diverse collection of Network Members. Consisting of a varied range of internet-era skills and disciplines within the digital space; The Network includes specialists in everything from Service Designers to User Researchers to Product and Delivery Managers to Tech & Data Specialists to . Our Network Members are an integral part of how Public Digital operates. We are More ❯
strategic priorities. Key Responsibilities of the Interim Housing Needs Research and Data Analyst: Lead on managing, interpreting and reporting complex housing data to monitor outcomes, highlight challenges, and inform servicedesign Deliver robust Power BI dashboards and T-SQL solutions to support intelligent performance management across Housing Needs Partner across departments and with external stakeholders to align strategy … and insight, supporting the delivery of our Homelessness and Rough Sleeping Strategy Shape service improvements through data-driven innovation, enabling smarter, more preventative housing interventions Coordinate the delivery of statutory returns, Freedom of Information requests, and internal performance reports to senior officers, elected members, and government bodies Support system development, ensuring business continuity for critical data services Skills and More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Venn Group
strategic priorities. Key Responsibilities of the Interim Housing Needs Research and Data Analyst: Lead on managing, interpreting and reporting complex housing data to monitor outcomes, highlight challenges, and inform servicedesign Deliver robust Power BI dashboards and T-SQL solutions to support intelligent performance management across Housing Needs Partner across departments and with external stakeholders to align strategy … and insight, supporting the delivery of our Homelessness and Rough Sleeping Strategy Shape service improvements through data-driven innovation, enabling smarter, more preventative housing interventions Coordinate the delivery of statutory returns, Freedom of Information requests, and internal performance reports to senior officers, elected members, and government bodies Support system development, ensuring business continuity for critical data services Skills and More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Bentley Whitaker Search and Selection
Service Designer - UK WIDE - Remote - Multiple roles - Public Sector (GDS) Description for the Service Designer:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple Service Designer roles (Intermediate) to help deliver innovative digital solutions to a number of end clients in the UK (Large scale digital transformation Projects in … and will be based from home, however client visits will be necessary for meetings but these will be fully funded (1-2 days a month). Experience for the Service Designer roles:- 18mths+ commercial experience in a Service Designer role Public Sector including GDS experience (Government Digital standards) Lived in the UK for the last 5yrs (to get … Security Clearance) Salary for the Service Designer roles on offer is up to £55,000 dependent on experience + an excellent benefits package, Fantastic training and proper career development plans. Service Designer- UK Wide - Digital Services, UK WIDE (Remote More ❯
or build long-term relationships. Exposure to commercial conversations such as proposals, pricing, or contract scoping, or a desire to develop confidence in this area. Familiarity with platform thinking, servicedesign, or systems architecture across complex domains. Contributed to internal initiatives, technical communities, or mentoring programmes - within your organisation or externally. Awareness of private equity-backed or mid … holiday voucher for the value of £1000 after 5 years of service. 8% pension top-up or a holiday voucher for the value of £2000 after 8 years of service Employee assistance program (EAP), including access to wellbeing support (counselling, therapy) Enhanced parental leave - Supporting you and your family with more time and flexibility when it matters most. Electric More ❯
effectively, including AI-led initiatives. Responsibilities: Map and understand current customer processes and workflows Facilitate and run workshops to gather insights and align stakeholders Identify gaps, pain points, and service opportunities across user journeys Design end-to-end service experiences, considering implementation needs Collaborate with Product, PMs, and Architecture teams to shape how solutions are delivered Use … AI tools and analysis to help process and understand internal documentation Translate complex internal systems into usable service maps and documentation Work with implementation teams to build a better customer onboarding experience Confidently chase stakeholders and gather the information needed independently Skills: Proven experience as a Service Designer in B2B or enterprise environments Strong experience with service mapping, workflow analysis, and process design Excellent workshop facilitation and stakeholder engagement skills Ability to operate independently and chase down information across teams Experience working with architects and project managers on delivery projects Strong documentation and communication skills Familiarity with using AI tools for content/process analysis is a plus If you’re a hands-on ServiceMore ❯
often complex and high-impact, so we need people who can bring clarity where there is uncertainty and craft content that makes a real difference. What you'll do Design and deliver user-centred content across digital and offline channels, ensuring it is clear, concise, and accessible. Apply evidence-based approaches to content design, using insights from research … and data to inform decisions. Work closely with user researchers, service designers, and interaction designers to ensure content is fully integrated into the user experience. Develop content strategies that align with project goals and meet user needs. Simplify complex policy or technical information into content that is easy to understand and act on. Participate in agile ceremonies, contribute to … feedback. Engage with stakeholders to gather requirements, present content solutions, and secure buy-in. Create inclusive content that adheres to GDS standards and accessibility guidelines. Represent and defend content design decisions at different stages of the project life cycle. Share best practice, mentor others, and contribute to the wider content and design community. What we're looking for More ❯