226 to 250 of 604 Service Design Jobs in England

Hybrid (some office attendance required) Contract type: Permanent – Full Time (35 hours per week, Monday to Friday) Lead the future of transformation, innovation and service excellence Are you an accomplished transformation leader with a track record of delivering large-scale organisational change, digital innovation and service improvement … Responsibilities Develop and deliver A2Dominion's Transformation & Innovation strategy, ensuring alignment with corporate priorities and customer outcomes. Provide strategic leadership across transformation, innovation and service improvement activity throughout the organisation. Act as a trusted advisor to the CIO, Executive Management Team and Board on transformation opportunities, priorities and risks. ...

enterprise. Who you are Proven experience leading large-scale business transformation, delivery transformation, or process improvement initiatives across complex organisations. Strong expertise in service design, process design, process mapping, and operational excellence practices. A confident communicator who can influence and engage stakeholders at all levels while building … journey. Strong problem-solving and critical‐thinking skills, with the ability to balance strategic vision and practical delivery. Knowledge of business architecture, user‐centred design, and change management approaches. Experience with methodologies such as Lean, Six Sigma, Agile, Target Operating Model (TOM) design, or organisational design would ...

salary increase Flexible, hybrid working – we understand the importance of a good work-life balance A generous annual leave entitlement, which increases with service, plus bank holidays and three additional days usually used while the main offices are closed over Christmas The option to buy additional annual leave … employee assistance programme, plus contributions towards the cost of flu vaccinations About this job You will work within the Digital Services team to design, create and improve accessible content and digital journeys across the council's customer-facing services. You will use analytics, user feedback and research to understand ...

understands how to bridge the gap between digital software and physical space or hardware. You will have a solid grasp of end-to-end service design, hardware considerations, and user journeys that traverse both physical and digital touchpoints. You are a brilliant communicator, confident in working directly with … strong portfolio of delivering complex physical/digital interactive experiences, location-based installations, or connected physical/digital products. Comfort navigating end-to-end service design, including how users interact with hardware, environmental elements, and digital interfaces. A team player who thrives in a highly collaborative, cross-disciplinary ...

User Researcher Permanent Location: UK - Remote Salary: £50,000 - £55,000 (+ benefits) Skills: User Research, UX Research, Qualitative Research, User-Centred Design, GDS/Government Digital Services We are looking for an SC Cleared User Researcher to join a digital consultancy delivering user-centred services across UK Government … public sector. This role would suit someone who is naturally curious, confident engaging with both users and stakeholders, and keen to influence the wider service rather than simply produce research reports. You'll plan and deliver research throughout the service lifecycle, helping multidisciplinary teams understand user needs, behaviours ...

Measure squad, you'll help grow and evolve Attest Measure, our quantitative survey platform that gives brands robust, at-scale consumer research — from survey design and fielding through to dynamic analysis and storytelling. Measure's remit spans the full research journey, including how Compass, our AI co-pilot, supports … features. You'll shape technical direction within your squad, contribute scalable patterns across the stack, and mentor engineers while working cross-functionally with Product, Design, and Data Science. This is a full stack role with a leaning towards frontend. Our frontend stack includes VueJS, TypeScript, and OpenAPI; our backend ...

About Graphite We’re a digital experience agency specialising in healthcare and life sciences. Through strategy, research and design, we help organisations understand what creates value for the people they serve, then turn that understanding into digital experiences that are relevant, useful and easy to use. Our work spans … everything from customer research and experience strategy to service design, digital products, design systems and continuous optimisation — helping some of the world’s leading healthcare organisations create and scale better experiences for HCPs, patients and the people who support them. Joining Graphite means becoming part ...

SIAM Capacity Analyst - Manchester £40-42,000 + Benefits SIAM Capacity Analyst - you will be accountable for the monitoring, governance, analysis, and optimisation of service capacity and performance across a multi-supplier environment. Experience Experience in Capacity Management, Service Management, or Service Performance within complex IT environments. … across multiple suppliers. Ability to analyse capacity, utilisation, performance, and demand data to identify trends, risks, constraints, and optimisation opportunities. Experience producing capacity forecasts, service performance reporting, and presenting insights to technical and business stakeholders. Strong understanding of ITSM practices, particularly Capacity, Incident, Problem, Change, and Service Continuity ...

United States Digital Space LLC is seeking a senior leader to own network strategy, frontline service design, and workforce management for Wolt, Roo and DoorDash ecosystems. The role drives AI-ready frontline tooling, cost-efficient service design, and cross-brand operational excellence, embedded in the tech ...

Shaping a smarter, more agile world! AtkinsRéalis is growing its Solution Design team and is looking for Solution Architects who are curious, who want to become part of our customers' digital journey and who want to have a voice in shaping our future digital world. Is this you? Overview … Shaping a smarter, more agile world! AtkinsRéalis is growing its Solution Design team and is looking for Solution Architects who are curious, who want to become part of our customers' digital journey and who want to have a voice in shaping our future digital world. Is this ...

About The Role At PwC, our Customer team helps public sector clients improve how people access and experience public services. We bring together service design, customer operations, digital channels, contact centres and case management. Our aim is to help organisations deliver better outcomes for citizens, patients, residents, service users and communities, while also improving efficiency and employee experience. Our work is practical and delivery focused. We help clients redesign service access, improve customer journeys, modernise contact centres and customer operations, strengthen operating models, simplify processes, and make better use of digital, data, automation and AI. ...

PRODUCT MANAGER 6 MONTHS £500 - £600 per day INSIDE IR35 This role sits within our clients Publishing Service, which powers (url removed)- the single website for UK government, serving 30 million users monthly, across 700,000+ pages. The publishing tools and services we provide support over 2,300 civil … Engage with users and stakeholders through a range of channels to encourage adoption and use of the product · Build services in line with the Service Manual principles. · Adapt approaches according to the lifecycle phase of the work · Understand, communicate and, where necessary, challenge the validity of constraints. · Create, curate ...

Location: UK Wide/Hybrid Salary: Competitive Contract Type: Contract About the Role We're seeking a talented Service Designer to join our growing team and support the delivery of digital transformation programmes across the public sector. You'll work alongside Product Managers, User Researchers, Business Analysts, Developers … stakeholders to design and improve services that deliver real value to citizens and end users. This is an opportunity to influence service delivery, drive innovation, and help organisations create user-centred, accessible, and efficient services. What You'll Be Doing Designing and improving end-to-end services across ...

Experis - ManpowerGroup seeks a DV Cleared Senior Service Architect to join a high-profile programme in Basingstoke onsite. The role focuses on defining and delivering service design artefacts that support operational acceptance and long-term service delivery. You will work with stakeholders, project teams and technical … architects to ensure scalable, compliant service solutions aligned with customer requirements, while managing risks and supporting through-life service management. #J-18808-Ljbffr ...

multidisciplinary teams - collaborating with product managers, designers, business analysts, and developers - to ensure evidence drives decision-making at every stage. Beyond projects, youll influence service strategy, foster a user-first mindset in client organisations, and strengthen our clients user research practice by mentoring colleagues and sharing expertise across … thrives in client-facing settings, can confidently lead discovery and delivery activities, and has a proven track record of working to the GDS Digital Service Standard . Responsibilities Lead and deliver user research for complex projects, ensuring findings directly inform product, service, and strategy decisions. Proactively contribute ...

multidisciplinary teams - collaborating with product managers, designers, business analysts, and developers - to ensure evidence drives decision-making at every stage. Beyond projects, youll influence service strategy, foster a user-first mindset in client organisations, and strengthen our clients user research practice by mentoring colleagues and sharing expertise across … thrives in client-facing settings, can confidently lead discovery and delivery activities, and has a proven track record of working to the GDS Digital Service Standard . Responsibilities Lead and deliver user research for complex projects, ensuring findings directly inform product, service, and strategy decisions. Proactively contribute ...

AtkinsRéalis in the United Kingdom seeks a UX Design subject matter expert to lead UX strategy across bids, proposals, and projects. You will guide interaction design, information architecture, service design, accessibility, and design systems, shaping solutions for clients. You will mentor multidisciplinary teams, manage client … relationships, ensure accessibility and usability, and promote user-centered design practices across the organisation. #J-18808-Ljbffr ...

Title: DV Cleared Service Architect Location: Basingstoke Duration: Until 31/05/2027 Rate: £750 per day via an approved umbrella company Must be willing and eligible to go through the DV Clearance process Our client, a leading organisation in the IT services sector, is hiring … reputable company to bring on board an experienced Service Architect to join their dynamic team in Basingstoke. This is an exciting opportunity to contribute to high-profile projects, ensuring seamless service delivery and operational excellence. What you'll be doing: Lead the design ...

Title: DV Cleared Service Architect Location: Basingstoke Duration: Until 31/05/2027 Rate: 750 per day via an approved umbrella company Must be willing and eligible to go through the DV Clearance process Our client, a leading organisation in the IT services sector, is hiring … reputable company to bring on board an experienced Service Architect to join their dynamic team in Basingstoke. This is an exciting opportunity to contribute to high-profile projects, ensuring seamless service delivery and operational excellence. What you'll be doing: Lead the design ...

player experience for an exciting, unannounced mobile title. This role focuses on steering the end-to-end UX and UI vision, managing a talented design team, and overseeing the entire creative process from early conceptual wireframes to final technical implementation in Unreal Engine.You will own the interface and user … flows for our current unannounced project, and future titles, coordinating closely with the Art Director, Design Director, and Product Managers to ensure our UI is visually stunning, accessible, and perfectly aligned with core gameplay pillars. As a live-service game, you will champion futureproof, highly scalable UX design ...

Head of Service Transformation and Digital Location : London hybrid working, with at least three days per week at an Open Age centre (W10, SW3, SW1V) Salary : £50,000£55,000 per annum, depending on experience Contract : Permanent, full-time; applications for 0.8 FTE considered Lead meaningful change for older … experienced transformation leader to improve our services, strengthen our digital capabilities and increase our impact for older people across London. This is primarily a service transformation and change leadership role, supported by strong digital knowledge. You will help colleagues embrace new ways of working and ensure our services, systems ...

Head of Service Transformation and Digital Location : London – hybrid working, with at least three days per week at an Open Age centre (W10, SW3, SW1V) Salary : £50,000–£55,000 per annum, depending on experience Contract : Permanent, full-time; applications for 0.8 FTE considered Lead meaningful change for older … experienced transformation leader to improve our services, strengthen our digital capabilities and increase our impact for older people across London. This is primarily a service transformation and change leadership role, supported by strong digital knowledge. You will help colleagues embrace new ways of working and ensure our services, systems ...

effective and evidence-led. Working within multidisciplinary agile teams, you’ll plan and deliver research activities, synthesise findings into actionable insights and help shape service design and delivery decisions. You’ll collaborate closely with designers, product managers, business analysts, delivery managers and technical teams to ensure user needs … testing, workshops and observational research Analysing research findings and identifying key themes, opportunities and risks Producing clear, evidence‐based recommendations that inform product and service decisions Working closely with multidisciplinary teams to ensure research findings influence delivery decisions Presenting findings and recommendations to stakeholders at varying levels of seniority ...

Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. At Claranet, we’re experienced … operate Duties and Responsibilities Build and maintain excellent relationships with customers in accounts under your management by understanding their needs, ensuring exceptional service and seamless customer journeys Facilitate knowledge sharing between Account Managers and Service Relationship Managers responsible for supporting the same customer accounts to ensure a cohesive ...

careers@servisbot.com About the role We’re looking for a practical, customer‐focused and AI‐curious Business Analyst to help us design and deliver AI agent solutions for our customers. This is not a standard BA role where you simply gather requirements and pass them on. You’ll work … with customers to understand their business processes, service challenges, operational pain points and customer journeys, then help shape how AI agents can support, automate or improve those workflows. You’ll sit between customers, Customer Success, Product and Engineering. Your job will be to turn messy business problems into clear ...