You have hands-on experience with public cloud environments (Azure preferred), distributed systems (such as Kubernetes), and infrastructure as code. You understand best practices for monitoring, alerting, and maintaining service health in high-performing teams. You are knowledgeable about modern software practices, including CI/CD, testing, and operational effectiveness throughout the delivery lifecycle. You can contribute to technical … decisions, participate in discussions on system and servicedesign, and help inform architectural choices. You are able to identify key data that informs decisions on team performance, work priorities, and success metrics. You are delivery-focused, experienced in agile teams, and can create clear delivery plans, ensuring visibility on results, impact, and outcomes. You have strong management experience More ❯
a growth stage product company What the job Involves? Managing and growing a portfolio of strategic partnerships: launching new partners, building relationships, identifying expansion opportunities and delivering a fantastic service throughout our partnerships. Identifying and securing expansion opportunities, including developing proposals. Contributing to our product feedback loop, and working with colleagues across the business to help build the best … each client to demonstrate usage, engagement and satisfaction. WIth the ultimate aim of demonstrating the clinical, operational and financial benefits of the software. Work with the clients to co-design how Careology is successfully introduced and embedded as part of the patient pathway and service design. Coordinate with the Careology product and technical teams to prioritise and develop More ❯
Life. We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric servicedesign, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design and a wide range of More ❯
As a Service Designer, your primary responsibility will be to provide system design and solution expertise within a defined area of the engineered domain. Youll be working closely with multidisciplinary teams to ensure all solutions are technically sound and aligned with customer requirements. In your secondary role, youll act as an Engineering Authority, offering oversight and support across More ❯
As a Service Designer, your primary responsibility will be to provide system design and solution expertise within a defined area of the engineered domain. Youll be working closely with multidisciplinary teams to ensure all solutions are technically sound and aligned with customer requirements. If your skills, experience, and qualifications match those in this job overview, do not delay More ❯
Colchester, Essex, United Kingdom Hybrid / WFH Options
Computacenter AG & Co. oHG
Select how often (in days) to receive an alert: Senior Service Architect Location: UK - Mobile England Job-ID: 210164 Contract type: Standard Business Unit: Inside Sales Life on the team Welcome to Specialist Services, a division of Group Technology Sourcing in Europe. Our focus and value lie in leveraging specialist knowledge and capabilities on a wide range of subjects … the United Kingdom. For our Rest of the World services, we also have team members in India and Malaysia. What you'll be doing You'll be a competent design authority on larger or more complex solutions, demonstrating an understanding of the portfolio of services, the GTS business, customer/market needs, and commercial factors. You'll identify, design … larger or more complex architectures, strategies, and solution sets, ideally recommending re-use of standards wherever possible and always capturing dependencies/enablers. You'll be responsible for the design and communication of structures to enable and guide the pre-sales, sales, design, and transition functions to design and implement integrated, and wherever possible, standard/scalable More ❯
Outside IR35 contract* Im working with a professional education provider who is remimagining their online learning experience, including process mapping and is seeking an experienced Service Designer who also has experience with education or video platforms. Initially a 6-month contract with a strong possibility to roll to 12 months. 2 days in the office - City of London, Wednesdays More ❯
Outside IR35 contract* Im working with a professional education provider who is remimagining their online learning experience, including process mapping and is seeking an experienced Service Designer who also has experience with education or video platforms. Initially a 6-month contract with a strong possibility to roll to 12 months. 2 days in the office - City of London, Wednesdays More ❯
Worthing, Sussex, United Kingdom Hybrid / WFH Options
Experis - ManpowerGroup
purpose/summary An interaction designer works out the best way to let users interact with services, in terms of both overall flow and at the level of individual design elements. You will be helping users to complete tasks quickly and accurately. Good Interaction Design ensures that users have a positive experience with a product or service. Satisfied … a successful way of collaborating, but on occasion you will be asked to attend other locations in the UK for short periods. Work collaboratively with user researchers, content designers, service designers, performance analysts, software developers, policy, and legal teams. Develop designs based on evidence of user needs and organisational outcomes. Ensure that the interface is easy to use and … navigate. Interpret evidence-based research and incorporate this into your work. Work with the product manager, digital service manager, business analysts, and user researchers to refine the services in light of external factors such as changes in policy, legislation, technology, or user requirements. All profiles will be reviewed against the required skills and experience. Due to the high number More ❯
underpinning legislation, ensuring executive and non-executive awareness of responsibilities and maintaining compliance with mandatory training/skills requirements. Main duties include: Ensuring effective delivery of the annual IG service and business plan, the budget for pay and non-pay expenditure and the underpinning operational plan Ensuring that GSTT/KCH and data subjects are informed about their data … the Trusts to deliver an effective, integrated, responsive and flexible IG service. The post holder will support the Joint Director of Information Governance & Management in developing a strategic IG service model by contributing to servicedesign, taking responsibility for areas of service improvement and developing a shared vision for the service. In performing the tasks set … out by law, the DPO must have significant and demonstrable experience. in particular: Experience leading a privacy-by-design approach, strategically implementing and utilising Data Protection Risk Assessments (DPIAs) Experience operating within a risk-first environment, understanding and utilising risks to drive change and innovation. Data Protection Officer (or deputy) level experience within UK Healthcare. Job description Job responsibilities More ❯
Client Partner About Tecknuovo We are a technology delivery partner, offering a unique service in the undiscovered sweet spot between consultancy and capability development. There’s a better way to deliver consulting services. We do that by freeing our customers from dependency in everything we do. We free them from relying on external sourcing by delivering on their complex … network to create a portfolio of business opportunities to increase customer value and drive revenue growth through our associate model. You will guide these opportunities from inception through to design and implementation, using a collaborative approach. You will provide leadership and support to other members of the Engagement Hub and wider HQ team and ensure that commercial outcomes are … creating and growing strong relationships and partnerships across industries and with our customers, both potential and existing. The Hub works closely with Delivery to ensure the best-in-class service and outcomes for organisations we are working with. Key personal attributes Exceptional communication skills, creating trust through authenticity and knowing when to react and challenge. Out of the box More ❯
Client Partner About Tecknuovo We are a technology delivery partner, offering a unique service in the undiscovered sweet spot between consultancy and capability development. There’s a better way to deliver consulting services. We do that by freeing our customers from dependency in everything we do. We free them from relying on external sourcing by delivering on their complex … network to create a portfolio of business opportunities to increase customer value and drive revenue growth through our associate model. You will guide these opportunities from inception through to design and implementation, using a collaborative approach. You will provide leadership and support to other members of the Engagement Hub and wider HQ team and ensure that commercial outcomes are … creating and growing strong relationships and partnerships across industries and with our customers, both potential and existing. The Hub works closely with Delivery to ensure the best-in-class service and outcomes for organisations we are working with. Key personal attributes Exceptional communication skills, creating trust through authenticity and knowing when to react and challenge. Out of the box More ❯
System Integrator): Plans to share designs with the SI at a later stage. Will collaborate with the SI during the build phase. Initial Responsibilities: Provide expertise and oversight on service designs. Ensure alignment with standard Oracle practices. Work with business stakeholders to finalize design decisions. Design Decision Support: Help evaluate options for decisions like: Single payroll vs. More ❯
System Integrator): Plans to share designs with the SI at a later stage. Will collaborate with the SI during the build phase. Initial Responsibilities: Provide expertise and oversight on service designs. Ensure alignment with standard Oracle practices. Work with business stakeholders to finalize design decisions. Design Decision Support: Help evaluate options for decisions like: Single payroll vs. More ❯
the 12-month program , we’ll work closely with you to: ✔ Validate & refine your business concept through structured customer discovery and market research. ✔ Develop an MVP (no-code or service-led) and secure your first paying customers. ✔ Build traction with a scalable go-to-market strategy and early revenue. ✔ Prepare for investment (if needed), with pitch coaching, investor introductions … milestones, culminating in a go/no-go decision to proceed to the next phase. Deliverables include: Validated problem-solution fit (customer interviews, market analysis). MVP prototype or service pilot. Early revenue from initial customers. Fundraising materials (pitch deck, financial model) if pursuing investment. A clear path to profitability or scale. Skills & Experience Required 15+ years in a … to solve. Proven execution ability —you’ve built, launched, or scaled initiatives before. Business development/sales acumen (strong plus)—comfort with customer outreach and selling. Product, ops, or servicedesign experience (helpful but not required). Strong professional network to leverage for early customers or partnerships. Your Commitment 12 hours/week minimum (including weekly 1:1s More ❯
refining structured consulting methodologies to deliver client outputs Experience supporting the succesful implementation of customer experience technology solutions (CRM, Website, Portals, Apps, Contact Centre solutions) as a business analyst, service designer or change manager Setting up, design and implementing customer centric change programmes. You will have run workstreams or led the delivery of key change initiatives Experience in … the application of customer and digital maturity assessments, as well as qualitative and quantitative customer research. Ability to build on the research/assessment outputs into strategy, servicedesign or technical deployment plans Understanding the role of digital, data and technology in measuring, managing and improving customer experience for case management, contact and front office interactions with citizens More ❯
City of London, London, United Kingdom Hybrid / WFH Options
KPMG UK
refining structured consulting methodologies to deliver client outputs Experience supporting the succesful implementation of customer experience technology solutions (CRM, Website, Portals, Apps, Contact Centre solutions) as a business analyst, service designer or change manager Setting up, design and implementing customer centric change programmes. You will have run workstreams or led the delivery of key change initiatives Experience in … the application of customer and digital maturity assessments, as well as qualitative and quantitative customer research. Ability to build on the research/assessment outputs into strategy, servicedesign or technical deployment plans Understanding the role of digital, data and technology in measuring, managing and improving customer experience for case management, contact and front office interactions with citizens More ❯
along with a proven track record of your ability to lead, motivate, inspire and organise a team Desktop Support – Win 10 & OSX Device management and monitoring ITIL – Focus on Servicedesign/transition and operation IT security – client and server anti-virus, email anti-phishing and anti-spoofing, multi-factor authentication, firewall, web filtering. Office 365 Management and More ❯
necessary. Experience with large volumes of data and high throughput, low latency solutions built on Kafka and Kubernetes You have experience with, and are interested in, contemporary approaches to servicedesign, including the use of containers and container orchestration technologies, streaming data platforms, APIs, and in-memory/NoSQL stores. You have experience in resolving different solutions and More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Forsyth Barnes
necessary. Experience with large volumes of data and high throughput, low latency solutions built on Kafka and Kubernetes You have experience with, and are interested in, contemporary approaches to servicedesign, including the use of containers and container orchestration technologies, streaming data platforms, APIs, and in-memory/NoSQL stores. You have experience in resolving different solutions and More ❯
South East London, England, United Kingdom Hybrid / WFH Options
Forsyth Barnes
necessary. Experience with large volumes of data and high throughput, low latency solutions built on Kafka and Kubernetes You have experience with, and are interested in, contemporary approaches to servicedesign, including the use of containers and container orchestration technologies, streaming data platforms, APIs, and in-memory/NoSQL stores. You have experience in resolving different solutions and More ❯
using Terraform, Azure CLI, PowerShell and more. Lead incident management, capacity planning, and performance tuning initiatives. Guide engineers in observability, cost optimisation, and security best practices. Define and track service level objectives (SLOs) to improve engineering outcomes. Champion a DevOps mindset with “you build it, you run it” accountability. We’re Looking For: Proven background in Site Reliability Engineering … or senior DevOps roles. Strong software engineering fundamentals (especially in .NET/C#) Confidence in leading incident response, platform scaling, and service design. Someone who thrives in a matrixed, multidisciplinary structure and enjoys mentoring others. The Offer: £80–85k base salary 1 day per week in a stunning lakeside office 25 days holiday + bank holidays 5% employer pension More ❯
Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
Dianaduggan
change projects. You will provide support and co-ordination of business activities and processes to support the Head of Business Change and Release Management and Head of Process and Service Design. The ideal candidate will have experience within a PMO, project-based environment and ideally within Change. Rate : £400-450 per day (inside IR35) Pay Framework : Umbrella Company Duration More ❯
Service and Proposition Development Manager Join a leading IT Consultancy as a Service and Proposition Development Manager to drive technical adoption, innovation, and practice growth. Key Responsibilities: Product and Service Development Working closely with the CTO and Group Forum to understand demand for new/updated propositions and be the lead design resource for the development … lifecyle. Leading and delivering solution and servicedesign activities for new products and services within the Modern Workplace Practice. Customer & market Engagement Acting as a trusted technical advisor, whilst maintaining strong industry expertise and alignment across Modern Workplace industries to understand current and incoming regulatory, competition or market pressures that will inform the Modern Workplace Practice strategy and More ❯
Service and Proposition Development Manager Join a leading IT Consultancy as a Service and Proposition Development Manager to drive technical adoption, innovation, and practice growth. Key Responsibilities: Product and Service Development Working closely with the CTO and Group Forum to understand demand for new/updated propositions and be the lead design resource for the development … lifecyle. Leading and delivering solution and servicedesign activities for new products and services within the Modern Workplace Practice. Customer & market Engagement Acting as a trusted technical advisor, whilst maintaining strong industry expertise and alignment across Modern Workplace industries to understand current and incoming regulatory, competition or market pressures that will inform the Modern Workplace Practice strategy and More ❯