351 to 375 of 401 Service Design Jobs in England

thousands of connected partners in countries across the globe. Our mission? To empower every food moment around the world, whether it’s through customer service, coding or couriers. About this role: As a Product Designer within the Customer pillar, you'll be part of a UX team looking after … work with an empowered cross-functional team that prioritises using research and data to help understand the problem space, before moving through the design process to deliver engaging and user-friendly solutions. We are specifically looking for an AI-forward designer who leverages modern AI tools as a force ...

role for someone who wants to build real AI-powered agents that solve practical business problems. You’ll work with experienced team members to design, configure, test and improve AI agents used in customer service, operations and business workflows. You do not need to be a senior developer … clear communication and hands‐on AI tool usage rather than deep AI research credentials. Current entry‐level roles in this space emphasize practical workflow design, experimentation with AI tools, documentation, adoption support and solving business problems with AI. You’ll sit within our Customer Success team whilst collaborating with ...

recruiting for an experienced SC Cleared Content Designer to join a major Central Government digital programme. This is an exciting opportunity to help design and deliver accessible, user-centred services that meet citizen needs while adhering to GDS standards and GOV.UK best practice. The Role Working within a multidisciplinary … agile team, you'll be responsible for creating, testing and iterating content across complex government services. You'll collaborate closely with User Researchers, Service Designers, Interaction Designers, Business Analysts and key stakeholders to ensure content is evidence-based, accessible and aligned to user needs. Essential Requirements Active SC Clearance ...

helping teams better understand user needs and deliver services that are intuitive, accessible and effective. You'll work within multidisciplinary teams, influencing product and service decisions through evidence-based research and helping ensure user needs remain at the heart of delivery. What You'll Be Doing Planning and conducting … user interviews, usability testing and discovery research Analysing research findings and identifying actionable insights Creating research reports and presenting findings to stakeholders Collaborating with Service Designers, Interaction Designers, Content Designers and Delivery teams Championing user-centred design across projects Helping teams make informed decisions based on user evidence ...

across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs. Job Description You will collaborate with the rest of the delivery team including Product … Owners, Service Designers, Business Users and Architects to understand client and user needs and requirements and participate in designing appropriate solutions. You will be an important part of refining scope and requirements, aligning priorities and backlogs and produce various artefacts including Process Flows, Customer journey maps, User Stories ...

across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs. Job Description You will collaborate with the rest of the delivery team including Product … Owners, Service Designers, Business Users and Architects to understand client and user needs and requirements and participate in designing appropriate solutions. You will be an important part of refining scope and requirements, aligning priorities and backlogs and produce various artefacts including Process Flows, Customer journey maps, User Stories ...

across physical, virtual and cloud environments . Produce dashboards, reports and management information to support technical and business decisions. Work closely with technical teams, service managers, suppliers and stakeholders to translate business demand into infrastructure requirements. Identify capacity risks, performance issues and potential service impacts, recommending appropriate mitigation. … Support live operational issues, providing capacity and performance analysis during incidents and service outages. Manage demand, risk, incident, problem and change activities through established ITSM processes. Provide technical input into infrastructure projects, architecture and service design. Support continuous improvement of capacity and performance management processes, tools and reporting. ...

organisational objectives, ensuring services are accessible, easy to navigate and deliver a positive user experience. Key Responsibilities · Work closely with user researchers, content designers, service designers, performance analysts and software developers, alongside policy and legal teams. · Develop user-centred designs informed by research, user needs and organisational outcomes. · Design intuitive interfaces and user journeys that are easy to understand and navigate. · Interpret research findings and incorporate evidence into design decisions. · Collaborate with product managers, digital service managers, business analysts and user researchers to continually improve services. · Adapt designs in response to changes in policy, legislation, technology ...

Utilities clients, helping them redesign customer journeys and operating models and realise value from front office technologies. Your remit will span sales, marketing, customer service, digital channels and field service, connecting these capabilities with billing, metering and core operational systems. This is a market-making role: you will … differentiated propositions and building a pipeline of work across energy retail, networks, generation, renewables and water. · Leading and developing multidisciplinary teams of customer strategists, service designers, business consultants, architects and technology specialists, bringing together business change and platform delivery expertise. · Leading complex front office programmes from strategy, business case ...

eligible for BPSS Sector: Central Government Essential Experience Proven experience working as a Content Designer within agile, multidisciplinary teams. Strong understanding of GDS content design principles , the Government Service Manual and GOV.UK style guidance. Experience creating, testing and iterating content based on user needs and evidence. Ability … conducting content audits, content reviews and content strategy activities. Strong understanding of accessibility standards and writing for inclusive audiences. Experience collaborating with User Researchers, Service Designers, Interaction Designers, Product Managers and Developers. Ability to explain and advocate for content decisions with stakeholders at all levels. Key Responsibilities Design ...

throughout the hiring process.You'll work at the heart of major business and technology change initiatives, partnering with architects, engineers and business leaders to design solutions that deliver real value. Whether you're helping modernise core mainframe platforms, defining enterprise-wide architecture roadmaps, or guiding development teams through delivery … records management platforms.Provide expertise in enterprise-scale content management solutions such as:IBM FileNet, OpenText or similar enterprise EDRMS platformsClient-Side Application ManagementAssess and design secure deployment models for desktop and end-user applications.Determine application installation, configuration, packaging, lockdown, and security requirements.Work with third-party packaging suppliers to ensure ...

technology created with purpose.## **YOUR ROLE**The focus of your role, as a digital solution architect, will be on working in a product design or development team to architect the solutions for our clients. You will work on new or existing IT services that needs innovative solutions and potentially … need to be proven and will require clear leadership to work collaboratively with our clients to achieve their outcome. Your work will include the design of the end-to-end solution, mapping the underlying capabilities needed to build the solution, to ensure the solution meets the required architecture standards ...

client is seeking a skilled User Researcher to help shape accessible, user-centred digital services. Turn research evidence into actionable insights that influence design and delivery in an agile multidisciplinary team. Key Responsibilities: Plan and deliver lifecycle research: select qualitative and quantitative methods, recruit users and maintain plans, guides … live services. Synthesise evidence into user needs and actionable insights; present findings to technical and non-technical stakeholders. Work with Content, Interaction and Service Designers, Product Managers, Business Analysts, Delivery and operations to iterate services. Contribute to the UCD community and improve research practice. Essential Experience: Strong digital-service ...

client is seeking a skilled User Researcher to help shape accessible, user-centred digital services. Turn research evidence into actionable insights that influence design and delivery in an agile multidisciplinary team. Key Responsibilities: Plan and deliver lifecycle research: select qualitative and quantitative methods, recruit users and maintain plans, guides … live services. Synthesise evidence into user needs and actionable insights; present findings to technical and non-technical stakeholders. Work with Content, Interaction and Service Designers, Product Managers, Business Analysts, Delivery and operations to iterate services. Contribute to the UCD community and improve research practice. Essential Experience: Strong digital-service ...

suitable project framework. Requirements are robustly defined, in a manner that allows suppliers to be engaged appropriately. Technical solutions align with enterprise IT strategy. Design collateral is always produced to a high standard, covers the end‐to‐end service and is capable of assurance by the Architecture Governance … management teams to interpret business needs and establish project boundaries that will inform the necessary technical specifications. Demonstrable experience in the production of technical design documentation, working within a multi‐supplier environment, planning, and delivering quality results within agreed time‐scales. Producing holistic service designs, which not only ...

Cleared Senior Service Designer Corsham/Bristol/London (Hybrid) £60,000 + Benefits Active SC Clearance Required Permanent The Opportunity We're working with a growing consultancy delivering complex digital transformation programmes across the Defence sector who are looking to add an experienced SC Cleared Senior Service ...

Netcompany is seeking a Lead Service Designer to deliver high-profile digital products and services for the UK’s largest companies and public sector organisations. You will work across user, technical and business operations to build end-to-end solutions that meet user needs and deliver business impact. … will lead design workshops, create service blueprints and rapid prototypes while collaborating with stakeholders to define vision and outcomes for programmes. #J-18808-Ljbffr ...

local authority in east London, serving a population of around 351,000 residents across one of the UK's most diverse boroughs. Its Digital Service team is responsible for the digital products and platforms that residents and council staff rely on every day, with a focus on accessible, user … centred services that support the council's commitment to building a fairer Newham. The role This position sits within the Digital Service and reports to the Lead Digital Products Manager. You would take ownership of established resident‐facing web products, including Newham.gov.uk, the Newham Co‐Create engagement platform ...

security is embedded across the assigned business domain and aligns with both business objectives and national security expectations. The architect will contribute to the design of IT services aligned to the AWE security roadmaps, design patterns, and reference architectures that protect both IT and OT environments from global … threats. Key Accountabilities: Security Requirements: Understand business objectives, user needs, and security obligations. Policies and Standards: Ensure IT service designs adhere to the enterprise security roadmaps and reference architectures. Technical Risk Oversight: Analyse cyber risks and support security testing in collaboration with Information Assurance. Capability Development: Research and deliver ...

independent London-based consultancy looking for a Senior Product Designer who enjoys solving complex problems, shaping digital experiences and getting involved early in the design process. The role combines UX strategy, research and hands-on product design, with plenty of opportunity to work directly with clients, untangle complex … your work from early thinking through to delivery. What we’re looking for At least 5 years of experience in UX or Product Design, ideally gained in a consultancy, agency or studio environment. Strong UX thinking, particularly around complex user journeys, information architecture and service design. Experience contributing ...

refinement engagement for one of our premier automotive clients. Working in a tight-knit triad alongside a Tech Lead and a User Researcher/Service Designer, you will evaluate visionary themes of lead enrichment information to build confidence in their commercial viability, desirability, and feasibility. Your primary mission … requirements that balance customer experience, dealership workflows, and architectural enablers. Triad Collaboration: Partner closely with the Tech Lead (feasibility) and the User Researcher/Service Designer (desirability and usability) to build comprehensive confidence in recommendations. Ensure user research findings directly steer feature prioritisation and that technical integrations align with ...

that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Description Job Title: Digital - Service Designer - One Login for Government Duration: 6 months Location: Telford with 2 days/week in office Clearance Required: BPSS Pay Rate … inc.(PAYE through FCSA Umbrella) Job Description: One Login are looking for a Service Designer to support the many phases of work we currently have (Phase1A, Phase1B & Phase2) to accelerate the delivery of the work. The work will include shaping and helping to deliver New Organisations, Verification, Converting Orgs ...

Hippo Digital Ltd in Leeds is seeking a senior consultant in user research to lead, design, and conduct research that informs service design. You’ll work with agile teams to test services as they are designed and guide clients with research evidence. The role emphasizes leadership, people management ...

sustainability PURPOSE OF JOB: We are looking for a proactive, product-minded C# Developer to join our small, agile engineering team. The role will design, build and support secure, scalable applications across the full technology stack, with a strong focus on clean architecture, test-driven development and reliable delivery. … hats, learning new technologies and collaborating closely with product managers, designers and engineers to deliver user-centred solutions and drive technical excellence. KEY RESPONSIBILITIES: Design & Develop: Build and maintain backend services in C# using .NET Core/.NET 9, with a focus on clean architecture, scalability and maintainability. Full ...

Level: £410/day Senior: £455/day Key Responsibilities: Own and optimise end-to-end Credit & Lending customer journeys. Lead product discovery workshops, design sprints and journey mapping. Identify customer pain points using research, insights and data. Translate customer needs into product improvements and prioritised backlog opportunities. Collaborate … with Product Owners, UX, Engineering, Credit Risk and Operations. What We're Looking For: Experience in Customer Journey Management, Product Discovery or Service Design. Strong customer journey mapping and optimisation skills. Experience with FigJam, Visio or similar tools. Strong stakeholder engagement and Agile product delivery experience. Banking, Credit/ ...