51 to 75 of 207 Service Design Jobs in England

About The Role Were looking for a Senior Service Designer, you will be reporting to a Lead Service Designer and support the Head of Practice to lead a stable and knowledgeable practice. On client projects, your expertise means youll manage or maintain the quality of the design work delivered. Youll work as part of multidisciplinary teams, including others in DT Design and across TPXimpact as well as associates and client teams. Youll support running the practice effectively as a line manager and mentor. Responsibilities Support the Lead, Project Director, partner or sponsor to deliver successfully ...

Researcher Role The Senior UX Researcher is responsible for leading and shaping user research activities across digital pensions products and services, applying User‐Centred Design (UCD) principles, including experience aligned to UK Government Digital Service (GDS) standards. The role ensures that robust user insight, evidence, and testing inform … service, product, and design decisions in complex, regulated environments. Working with a high degree of autonomy, the UX Researcher advises senior stakeholders, influences delivery at a programme or portfolio level, and embeds best‐practice UCD approaches throughout the lifecycle. Key Responsibilities Research Strategy & UCD Leadership Define and lead ...

Service Design Architect Location: Remote Salary: £65k + Car + £10k comms Role Description We are currently looking for a Service Design Architect to join our dynamic pre-sales function. In this role, you will help shape world-class service solutions that meet our diverse … customer needs and drive significant value. Design Tailored Solutions : Collaborate with clients to create custom solutions that alig... CRWG1_UKTJ ...

Service Design Architect Location: Remote Salary: £65k + Car + £10k comms Role Description We are currently looking for a Service Design Architect to join our dynamic pre-sales function. In this role, you will help shape world-class service solutions that meet our diverse … customer needs and drive significant value. Design Tailored Solutions : Collaborate with clients to create custom solutions that alig... CRWG1_UKTJ ...

Service Design Architect Location: Remote Salary: £65k + Car + £10k comms Role Description We are currently looking for a Service Design Architect to join our dynamic pre-sales function. In this role, you will help shape world-class service solutions that meet our diverse … customer needs and drive significant value. Design Tailored Solutions : Collaborate with clients to create custom solutions that alig... CRWG1_UKTJ ...

Service Design Architect Location: Remote Salary: £65k + Car + £10k comms Role Description We are currently looking for a Service Design Architect to join our dynamic pre-sales function. In this role, you will help shape world-class service solutions that meet our diverse … customer needs and drive significant value. Design Tailored Solutions : xkybehq Collaborate with clients to create custom solutions that alig Check below to see if you have what is needed for this opportunity, and if so, make an application asap. Please click on the apply button to read the full ...

Working for a very high-growth, industry-leading digital business, the Lead Service Designer will lead end-to-end service design across digital journeys, contact centres and operational processes within a complex model involving millions of customers and thousands of partners. The Lead Service Designer will … responsible for: Owning end-to-end service design strategy across complex customer journeys Identifying pain points across app, service and operations Designing and implementing measurable improvements Leading cross-functional initiatives from discovery to delivery Blending automation, AI and human support into seamless journeys Clearly defining and tracking ...

Urgent Contract AI Service Designer (2B) - Active Security Cleared Role Purpose The AI Service Designer is responsible for designing end-to-end services that leverage data, AI, and automation to improve outcomes for consumers, and market participants. The role focuses on understanding user and organisational needs, shaping … enabled services, and ensuring solutions are usable, ethical, and aligned to Ofgem's Responsible AI and Digital strategies. Key Responsibilities Lead the design of AI-enabled services from discovery through to live, ensuring they meet user needs and business outcomes Map current and future service journeys, identifying opportunities ...

Head of Public Sector Service Transformation Consulting Salary: £110,000 + 20% Bonus (up to 40%) + £6,600 Car Allowance Location: London/Hybrid Help transform services that impact millions of citizens. Work with Ministers, politicians and senior public service leaders. Modernise critical, high-volume public services. … newly established consulting capability within a major international technology, business services and transformation organisation. The organisation is investing in a specialist Public Sector Service Transformation practice focused on the modernisation of critical, high-volume public services. This role offers the opportunity to shape how Government delivers mission-critical services ...

Senior Service Designer Manchester- Hybrid £55,000-£64,000 We are working with a one of the UKs leading Digital Consultancy seeking a Senior Service Designer to join their growing and dynamic team to help support transform large scale digital transformation programmes. As a Senior Service Designer … will be an expert in your field and grow your skill set, focusing on service design delivery and overseeing the project delivery team, working across both private and public sectors. As a Senior Service Designer, you will get the opportunity to: Lead strategic planning for the clients ...

Join Our Team as a Service Designer! Location: Manchester/Chester Contract Length: 6 months Working Pattern: Hybrid working with regular travel to Chester. IR35: Inside Via Umbrella Company Are you passionate about creating innovative service experiences that truly resonate with users? Do you thrive in a collaborative … leading Financial Institution & Insurance provider, dedicated to enhancing our customers' experiences. Our vibrant team is on the lookout for a dynamic Service Designer to join us in our mission to redefine service delivery. What You'll Do: As our Service Designer, you'll play a pivotal role ...

fixed-term contract. Pay Rate: £21.47/hour (Grade 5) About the Role: The Digital Innovation for Student Success (DISS) team is expanding its design capability to meet increasing demand for high-quality, human-centred digital services across Kings. We are seeking a Senior UX Design Officer with … strong skills in UX design, prototyping, and research to help shape intuitive, evidence-led experiences for students and staff. This role will address the need for front-end design and interactive prototyping of Kings digital products to make early concepts tangible, accelerate decision-making, and support strategic initiatives ...

Service Architect Must have an Active DV Clearance Join a high-performing delivery team responsible for designing and transitioning complex services into live operational environments. This role offers the opportunity to act as the service subject matter expert across major project deliveries, ensuring service stability, supportability … operational excellence. Service Architect Responsibilities Develop end-to-end service designs for low, medium, and high-complexity deliveries. Assess customer operational environments and support model requirements. Define service operating models, governance structures, and support arrangements. Develop service acceptance criteria, support requirements, and transition plans. Contribute ...

LGBTQ+ business community. Please do not contact the recruiter directly. Job Description The role This is a multi-faceted role within the IT Service Management team. Working within the Service Design team of the Service Management department, this role is responsible for the acceptance … services offered by IT to the Firm, including all documentation and knowledge, performance standards (and related measurements) and costs, thus providing a foundation for Service Level Management. Additionally, this role may require liaising with non-IT teams using the ServiceNow Service Management Tool to advise on tool introduction ...

Service Designer Location: Remote Rate: £575/day Inside IR35 Duration: Initial contract until October (extension likely) Clearance: Active SC Overview We're looking for an experienced Service Designer to join a growing team supporting central government programmes. You'll be working within a multidisciplinary delivery team … complex, user-centred services, helping to improve the design and delivery of digital services across the portfolio. This is an opportunity to contribute to high-profile government programmes that support critical public services. Key Responsibilities * Design and improve end-to-end user journeys across complex digital services * Work ...

London Hybrid (2,5 days in the office in London Bridge) We’re looking for a Senior UX Designer to join a multidisciplinary design consultancy working on complex digital products, services and experiences. This is a UX role with some service design and strategy around it. … involved early, helping clients understand user needs, map journeys, shape flows and turn insight into clear, usable experience concepts. It’s not a pure service design or strategy role. The core of the role is UX: making sense of complex journeys, designing clear structures and interactions, and creating ...

looking for an experienced Freelance Business Analyst with a strong background working within digital and design agencies , and a proven track record supporting UX-led website, product, and service transformation programmes . This is an opportunity to join a high-profile, design-driven transformation initiative … Inside IR35) 📍 London-based (2–3 days per week in the office) The Role You'll sit at the intersection of strategy, UX, design, and delivery , helping translate customer, business, and technical requirements into actionable outputs that guide design and development teams. Working as part of a multidisciplinary ...

member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Job Title: IT Service and Operations Lead Location: Warton, on site, with some flexibility dependent on business needs We offer a range of hybrid and flexible working arrangements – please speak … reaches of space, there’s no limit to where a career at BAE Systems could take you. Job Description: As an IT Service Operations Lead you will oversee day-to-day IT service operations, manage service delivery, and ensure our systems, infrastructure and support teams meet ...

Service Transition Coordinator, hybrid (2 days per week on site). Our client, a leading finance company, are looking to hire a contractor from a service design/service transition background. We're looking for a Project Coordinator/Service Transition Analyst … become issues) Work closely with architects, engineers and delivery teams to ensure non-functional requirements are baked in (resilience, monitoring, supportability) Support and coordinate design and estimation sessions across Technology Operations Drive clean onboarding into BAU with the right documentation, ownership and support structures in place What ...

Service Designer Newcastle Up to £64,000 Hybrid A leading digital services consultancy delivering impactful solutions across public and private sector projects is hiring for a Service Designer . If you’re passionate about shaping end-to-end services and creating seamless user experiences, this could … role for you! What You’ll have the Opportunity to do as a Service Designer: Inspire teams by shaping end-to-end service experiences that meet both user and business needs Work directly with stakeholders to define service journeys, identify pain points, and design improvements Communicate ...

business strategy with the latest product management practices and technology capabilities. You will be dedicated to helping clients build more effective product organizations, and design, build, and evolve successful digital products and services that improve people’s lives and deliver substantial business results. IF YOU ARE Showing at least … product strategy, product transformation, or digital consulting An expert in product operational models and product strategy consulting Proficient in applying modern product and design frameworks, such as service design, design thinking, working backwards, design sprints, etc. Curious about technology and its potential to strengthen businesses ...

delivery lifecycle and will be responsible for the introduction, delivery, maintenance and continuous improvement of the systems and services in their area; this includes service design, model office, service transition, product support and maintenance, service level design, reporting and product level stakeholder management The capability … that are robust, secure, stable, usable, elegant and resilient. The Associate Director (AD), Capability Lead will be responsible for multiple teams within their own service area and must have considerable experience of delivering and maintaining service by following solid and robust Agile principles. This will also require ...

seeking an experienced User Researcher to help design and deliver user‐centred digital products and services that meet real user needs. You will play a key role in ensuring research and insight are at the heart of decision‐making, working closely with multidisciplinary teams to inform service design … delivery. This role is particularly suited to someone with experience working for public sector organisations, who understands governance, accessibility, and the need to design inclusive services at scale. Key Responsibilities Plan, design, and conduct user research to support the end‐to‐end delivery of digital services Apply ...

Business Design Partner £65,000 + Excellent Benefits | Remote First | Occasional UK Travel Shape the future before delivery begins. We're recruiting for an experienced Business Design Partner to join a forward-thinking organisation undergoing significant business transformation. This is a strategic role where you'll partner with … doing Partner with Directors and Executive Sponsors to shape strategic change initiatives. Lead discovery activities to understand business challenges, define outcomes and identify opportunities. Design future operating models, business processes, customer journeys and services. Develop options and recommendations that support informed investment and delivery decisions. Provide constructive challenge ...

focused on AI-enabled products (LLMs and agentic workflows), prototypes and services developed by DISS; and a transformation portfolio, focused on digital products and service platforms such as CRM and case management, mobile experiences, portals, live chat, data-driven workflows and other integrated service technologies. The postholder will … coherent, usable and aligned to institutional priorities. The role works closely with DISS colleagues across AI research and development, Responsible AI Innovation, UX design and data insights, while also coordinating with other development teams, platform owners, and delivery partners across the wider university. Using Azure DevOps and SAFe-aligned ...