1 to 25 of 214 Support Analyst Jobs in England

IT Support Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Support Analyst/1st/2nd Line Support Analyst to join our London based law firm on a permanent basis. IT Support Analyst/1st/2nd Line Support Analyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all staff • Responding to incoming incidents and requests at first point of contact reported via all mediums • Ensuring all incidents and requests are accurately recorded at the … reoccurring incidents and potential issues • Keeping customers apprised and updated • Escalating problems to the senior team members and third-party suppliers where necessary IT Support Analyst/1st/2nd Line Support Analyst Attributes/Skills: • Good troubleshooting and analytical skills • Experience providing support for more »

Position: Junior IT Support Analyst Suitable for: Junior C# Developer or 1st Line Support or Software Support, Helpdesk or Service Desk Analyst or IT graduate looking for entry level role. Anyone with an interest/some experience or knowledge of C# programming would have the … experience Please note that unfortunately, our client is unable to offer sponsorship Our client, a niche software provider, is looking for a Junior IT Support Analyst to join their Service Delivery team. The main responsibilities of the role would include incident logging and management, problem solving, liaising with … customers, programmers and database managers. Junior IT Support Analyst - Essential skills: Approx 6 months+ experience as Application Support Analyst, 1st Line Support Analyst, Software Support Analyst OR Junior IT Support Analyst OR IT Graduate (ideally with some C# knowledge) Experience more »

Support Analyst, Service Desk, 1st line, COR5693 An excellent, award winning company seeks a Support Analyst/Service Desk Analyst – with some existing commercial IT experience - for a varied role within a dynamic SME environment. The Role In a varied and highly-visible role, the … Support Analyst/Service Desk Analyst will be given the necessary training and support to provide support services to approximately 750 users across multiple sites in the UK, covering 1st line desktop support, whilst also getting involved in some interesting and varied project work. … My client operates a modern Microsoft environment based-around core technology including Windows 10, Office 365 and Active Directory. The Support Analyst/Service Desk Analyst will be based full-time in the office in Redbourn. The Company The Support Analyst/Service Desk Analyst more »

Position: Application Support Analyst Suitable for: 1st Line Support or Software Support, Helpdesk or Service Desk Analyst or IT graduate looking for entry level role. Anyone with an interest/some experience or knowledge of C# programming would have the opportunity to train towards becoming … on experience Please note that unfortunately, our client is unable to offer sponsorship Our client, a niche software provider, is looking for an Application Support Analyst to join their Service Delivery team. The main responsibilities of the role would include incident logging and management, problem solving, liasing with … customers, programmers and database managers. Application Support Analyst - Essential skills: Approx 6 months+ experience as Application Support Analyst, 1st Line Support Analyst, Software Support Analyst or similar Experience of working in a customer facing environment IT literate and familiar with current Microsoft more »

D365 Support Analyst – Dynamics 365 F&O, D365 F&O, D365 Finance, D365 Financials, D365 HR, D365 Talent, Systems Manager, System Management, Product Owner, SME, Systems Administration, Dynamics AX2012, D365FO Support, D365 FO Support, Dynamics AX Support Analyst, D365 Support, AX Support, AX Support Analyst, Finance, AX2009, AX2012, Azure DevOps, SQL, D365 Analyst, Support Analyst, AX 2009, AX2012 – Permanent - £45-55k plus package – London Our leading global end-user client are actively looking to hire a D365 F&O Support Analyst as a … create collaborative relationships with business stakeholders at all levels. Any previous experience in an accountancy position would be beneficial Main Responsibilities: Provide end-user support for ERP-related support tickets and triage cases for escalation to 3rd party service providers. Liaise with business key users to support more »

The End user support analyst will provide essential 2nd line support within the Technology department, focusing on ensuring the smooth running of computer systems. This role is ideal for a problem solver with a keen interest in IT, looking to make an impact in the Industrial/… Manufacturing industry. Client Details End user support analyst - 2nd Line This company is a renowned leader in the Industrial/Manufacturing sector, employing over 500 individuals across the globe. With a commitment to innovation, they provide cutting-edge solutions that make a real difference in the industry. The … firm is headquartered in North London, offering a vibrant and technologically advanced working environment. Description End user support analyst - 2nd Line Provide comprehensive 2nd line Deskside/Client side IT support to all team members across the company. Ensure the smooth running of all IT systems, including more »

The Client A highly regarded boutique Investment Management Company The Role The Investment Operations Support Analyst is part of a new team responsible for controlling the Investment Management firms off platform, asset management activity as well as providing ongoing reconciliations between the firms books/records and third … parties. The Investment Operations Support Analyst will assist on a wider range of tasks, to include Lombard Lending activities (account opening/ensuring interest payments are made on time) and be expected to review existing controls and processes in order to develop and improve them. The Investment Operations … Support Analyst will assist in managing the relationship with Front Office, Operations and external parties in relation to external Asset Management and alternative trading solutions, The Investment Operations Support Analyst will be promoting the migration of external Asset Management business into the parent bank custody and more »

Are you an IT Support Analyst looking to be part of a forward-thinking and highly recognisable household brand in the UK? 🌟 Absolute Recruit are partnering exclusively with a dynamic and creative minded household name who are looking to grow their IT Support function. Reporting into the … IT Lead, the IT Support Analyst will deal with tickets of varying nature from 1st to 2nd line, deskside support to users internally with the odd off-site visit. The IT Support Analyst should be security minded and have a general appreciation for PCI, ISO … you will be supporting users on both MAC OSx and Windows OS. You’ll need to build and deploy on both platforms. The IT Support Analyst will be the first POC in the team; you’ll have to prioritise tickets, manage assets and stock levels whilst taking the more »

Application Support Analyst Are you an ambitious Application Support Analyst who wants to work for a fast growing IT software organisation? As an Application Support Analyst, you will play a crucial role in optimizing our business processes and applications. Your expertise will bridge the … that our systems empower our teams to excel. The ideal candidate for this role should have a proven track record in delivering exceptional user support, with a preference for experience within a professional services environment. A strong grasp of the technical intricacies of IT operations and their direct impact … on business applications is essential. The Application Support Analyst will also need to have experience of SQL, Cloud services and ISO27001. Familiarity within A 2nd line environment, as well as experience using service management and ticketing solutions, is highly desirable. The candidate should possess excellent problem-solving and more »

Support Analyst - Front Office , Fixed Income Etrading Large investment bank requires a Senior Support Analyst to join their Front Office facing Fixed Income Electronic Trading group providing 1st/2nd line support and enhancement to their execution, pricing and associated infrastructure solutions for the Rates … business. Candidates will be responsible for facing off to traders, risk managers and external clients providing Trading Support Analyst expertise, increasing of systems performance, infrastructure systems deployment, extensions and analysis of the implementation and integration requirements for the global trading system. Candidates will be expected to hold a … distributed global systems gained from either an Investment Bank or Hedge Fund, Unix and Front Office infrastructure. Full detailed spec available. Essential skills: Production Support Analyst Front Office Application Support across Rates/Government Bonds Electronic Trading ECNs Service Reliability Risk Management Database manipulation in SQL L2 more »

Application Support Analyst A fantastic opportunity has arisen for an Application Support Analyst to join a London based global law firm on a permanent basis. Application Support Analyst Summary: The primary objective of this position is to facilitate and enhance the provision of outstanding … effectiveness, offer cost-efficient services, provide pertinent and punctual information, and assist the business by implementing straightforward, user-friendly, and efficient technology solutions. Application Support Analyst Key Responsibilities: • Provide comprehensive support for Document Management and Knowledge Management applications issues, collaborating with the infrastructure team, other IT teams … applications through their life cycle, co-ordinating and managing upgrades for these. • Troubleshooting complex incidents and service and change requests through appropriate channels. Application Support Analyst Attributes/Skills: • Proven expertise supporting iManage and other bespoke legal applications • Must have experience of supporting, troubleshooting and configuring business applications more »

Helpdesk Support Analyst Full-time, Permanent, Harrogate Office Based Offering £25,000 - £28,000 Basic Salary plus Great Benefits Our client is a well-established, highly successful business operating across nine divisions with their Head Office based in North Yorkshire. They are currently recruiting for a Helpdesk Support Analyst to join their technical support team in a fast paced and proactive environment. Helpdesk Support Analyst - Key Accountabilities Provide 1 st/2 nd line IT support in response to user requests logged, escalating tickets to 2nd/3 rd line when appropriate. … printers, scanners, etc. Use, review and update procedures when necessary following best practice. Ensure all necessary administration tasks are kept up-to-date. Helpdesk Support Analyst - Skills and Experience Technical Skills Installing and troubleshooting MS Windows 10 and 11. Experience supporting MS Office Packages from 2016 2021 including more »

Graduate IT Support Analyst Bolton Up to £27,000 DOE ShortList Recruitment have an exciting Graduate IT Support Analyst role for a market-leading business based in Bolton, who are in the process of building out their IT function. The role is providing 1st line support … IT function currently, this role can offer great growth opportunities for motivated candidates; who can grow alongside the business. Responsibilities for the Graduate IT Support Analyst: Respond to incoming support requests via phone, email, or ticketing system in a timely manner. Troubleshoot and resolve issues related to … Microsoft Windows operating systems, Office 365, and other Microsoft products. Install, configure, and maintain software applications and hardware components. Collaborate with second line support technicians to escalate complex issues when necessary. Document support activities, solutions, and procedures for knowledge sharing and future reference. Stay up-to-date with more »

Junior Application Support Analyst Warrington (2 days remote) Very competitive basic + on call bonus ShortList Recruitment is looking for a Junior Application Support Analyst to join a software house based in Warrington. They require someone to provide 2nd and 3rd line support to external … clients. The Junior Application Support Analyst will deliver a high level of customer service and be able to deliver technical support to non-technical end-user clients. Role Requirements : -B2B technical client support -Detailed reporting and solving of unresolved issues via SQL. -Resolving incidents and service … requests -SQL/MySQL -Excellent communication skills -API’s calling with Postman -Support of our Amazon Web Services (infrastructure) platform -Problem-solving skills -Awareness of DNS, AWS, cloud storage, SSLs, SFTP etc. Desirable skills for role: -ITIL Foundation Certified (Desirable) -Knowledge of data security, access controls and user security. more »

IT Support Analyst - Bristol - £20,000 to £25,000 Bristol growth organisation is seeking an IT Support Analyst to join their established IT team. As an IT Support Analyst, you will play a crucial role in maintaining the smooth operation of the company's … IT systems and providing technical assistance to employees. Responsibilities: Provide first-line technical support to internal users via phone, email, or in person. Troubleshoot hardware, software, and network issues, and escalate problems when necessary. Install, configure, and maintain desktops, laptops, printers, and other IT equipment. Set up and maintain … Conduct user training on IT systems and tools. Stay updated with emerging technologies and trends in IT support. Requirements: Proven experience as an IT Support Analyst or similar role. Solid knowledge of IT systems and applications, including Windows OS, Microsoft Office Suite, and basic networking. Experience with Active more »

IT, Customer Service and enjoy a challenge? If the answer is yes, then we would love to meet you. Were looking for a Digital Support Analyst to join our existing team in our Grimsby office . As Digital Support Analyst you will be providing 1st Line … support to users of IT equipment and systems within the organisation in a customer effective manner. To provide first line support of IT and related services to internal customers within agreed service levels with a constant focus on customer service and satisfaction. What is Lincolnshire Housing partnership like … First Aiders across the business, lets be there for each other! Career Development & Encouragement What will I be asked to do as a Digital Support Analyst? To provide first line support of IT and related services to internal customers within agreed service levels with a constant focus more »

Technical Support Analyst - Hatfield Company Overview: Join a dynamic and forward-thinking organization at the forefront of innovation! Our client, a leading technology-driven company, is seeking a talented and experienced Technical Support Analyst with expertise in Power Automate and SharePoint to join their passionate team. … challenging role that offers career growth and a competitive salary of up to £40,000, then this is the opportunity for you! Position : Technical Support Analyst - Power Automate & SharePoint Salary: Up to £40,000 per annum Responsibilities: As a Technical Support Analyst, you will play a … pivotal role in ensuring the smooth operation of our technical systems. Your responsibilities will include: Providing expert technical support for Power Automate and SharePoint platforms. Troubleshooting and resolving issues related to system functionalities. Collaborating with cross-functional teams to enhance system performance. Offering training and guidance to end-users more »

IT Support Analyst | Digital Wealth Management | London, Hybrid | £35k + Bonus, Benefits ❗Note: This role does not provide Visa sponsorship❗ 💡Recognised as one of the best places to work by Great Place to Work UK, our client, a Digital Wealth Management house requires an IT Support Analyst … and backing of a major firm, now build their own technology! As the public face of the IT Department, the Service Centre provides essential support to the business and its clients. As an IT Support Analyst , you are there to provide high quality support to employees … systems and develop new skills on the job. This role will include an element of supplier liaison in areas such as managed printer services, support request escalation to third party vendors and obtaining quotes for purchases. 💸This IT Support Analyst Role is paying £35,000 + Bonus more »

IT Support Analyst Remote with regular visits to across Central/Northern regions of England About Us At Family Action, we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since … families in over 150 community-based services, as well as supporting thousands more through national programmes and grants. We are currently seeking two IT Support Analysts to join our team on a full-time, permanent basis, working 37 hours per week. The Benefits - Starting salary of £28,315 - Hybrid … scheme - Investment in your professional development with ongoing quality training and career development opportunities This is a terrific opportunity for a high-calibre IT support professional with experience in a customer facing environment to join our impactful organisation. You'll be stepping into a crucial role, ensuring that colleagues more »

IT Support Analyst – 6 Month FTC Our client seeks an experienced IT support Analyst to join their team on a 6-Month Fixed Term Contract. Please note, the role is 100% on-site in London. You will be expected to resolve 1st and 2nd line support calls and to assist with resolving higher level calls. You will be the onsite presence for desk side support to users based in the London office. You will be rewarded with an excellent salary, as well as a brilliant benefits package including annual leave, pension scheme, life assurance … income protection, private medical insurance, and many, many more perks! IT Support Analyst – Key Skills: Resolution of 1st and 2nd line support queries as assigned. Normally desk-side or phone-based Microsoft Office 365 (necessary) Microsoft Windows 10 and 11 (necessary) iManage Work 10 Tikit Partner for more »

Application Support Analyst London based (2x weekly) Salary £39,000-£41,000 I am looking for an Application Support Analyst who will be responsible for providing 1st and 2nd line support in respect of issues that are raised via the support desk and be … contact for customers. This is an exciting opportunity to work for a software solution provider into the London Insurance Market Responsibilities include- The Application Support Analyst is responsible for providing 1st and 2nd line support in respect of issues that are raised via the support desk … part of the team Ability to think creatively to resolve issues Proven experience in a Service Desk tool (e.g., JIRA Service Desk) required Application Support Analyst London based (2x weekly) Salary £39,000-£41,000 If you think you could be a good match for this role, please more »

Trading Application Support (FIC) London, UK We are currently partnered with one of the world's leading global hedge funds who are looking for Trading Applications Support Analyst to join their team in London. A candidate in this role interfaces with all EMEA based trading teams, Technology … teams, External vendors, Risk Management, Operations, Brokers. This firm are looking for a L1/L2 Trading Applications Support Analyst – FIC to provide trade support to all EMEA Trading Teams on the firm’s proprietary and external trading applications. You will be responsible for resolving client and … application issues stemming from use of their trading platforms to executing trades across global markets. The role will be focused on business support across fixed income products (FICC) Trading production support, Trade issue resolution, ad-hoc project, new user set ups and training and application Realtime monitoring. Principal more »

Eclipse/Claims Application Support Analyst A highly established Lloyd's insurance organisation are looking for an Application Support Analyst. This is part of an IT transformation where this App Support Analyst will work with Verisk products such as Eclipse & Claims. They will also support a range of other specialty insurance applications that you would be able to learn as part of your role. As an Application Support Analyst you will be responsible for the technical work and smooth running of the insurance specific Verisk applications such as Eclipse & Claims. You will … come from a technical Application Support background from the specialty or Lloyd's market and you will report into the Application Support Lead. You must have experience working within the Lloyd's insurance markets & support these specialty insurance specific applications. Your skills within SQL & understanding of the more »

1st Line Support Analyst - Initial six months FTC Are you a talented IT professional looking for a thrilling opportunity to showcase your skills? We are thrilled to present an exclusive opening for a 1st Line Support Analyst at a prestigious brand. Working Hours: Monday to Thursday … The Role: As a 1st Line Support Analyst, you will play a pivotal role in supporting our client. You will provide technical support to colleagues, assisting with systems and end-user devices. Your responsibilities will include incident management, problem resolution, knowledge management, and ensuring exceptional customer service. … Key Responsibilities: Provide technical support within the ITIL framework and adhere to Service Management principles. Troubleshoot and resolve software and hardware issues within SLAs. Create and maintain knowledge articles to aid in issue resolution. Complete service requests such as software installations and hardware setups. Escalate complex issues to the more »

Junior IT Support Analyst 4 days onsite Our client, a small financial services organisation have an exciting opportunity for a Junior IT Support Analyst who is looking to enhance their skillset and career by working alongside a talented IT Manager, supporting the wider business needs. This … role requires some commercial IT Support/Helpdesk experience but would be the ideal fit for a curious and enthusiastic individual who is eager to learn and pick up new skills within the financial services sector. You will be based in their head office a short walk from Bank … file updates etc. Ensure network resilience Monitor server and firewall status Ensure constant internet availability Address outstanding IT issues, log items and provide helpdesk support to users Perform system maintenance routines Run reports as required Maintain “Password Policy” in accordance with Company Handbook On-going maintenance of other hardware more »