101 to 125 of 200 Support Analyst Jobs in England

Software Support Analyst - CAD, CAM, CNC Hybrid (3 days on-site near Solihull) £40,000 - £45,000 + benefits Are you a hands-on Software Support Analyst who loves solving complex software problems and helping customers get the best out of powerful design tools? Applause IT are working with an established software company whose products are … CAD/CAM, and CNC machining - giving users the power to produce anything from intricate signage to precision-engineered parts. The Opportunity You'll take ownership of customer software support for a suite of specialist design and manufacturing applications, providing first-class help to users across the UK and overseas. Day to day, you'll: Diagnose and resolve customer … issues covering installation, licensing and workflow challenges Provide expert support via email, phone and remote tools Collaborate with the engineering team on bug fixes, testing and product feedback Maintain documentation and contribute to internal knowledge sharing Become the go-to expert customers rely on for quick, clear and professional technical help This is a standalone role suited to someone More ❯

Application Support Analyst Energy Trading Systems Location: London Type: Permanent Salary: Competitive + Benefits Are you a tech-savvy problem solver with a passion for keeping critical trading systems running smoothly? Our client, a leading player in the energy trading space, is looking for an Application Support Analyst to join their dynamic team and take ownership … expectations Investigating and resolving technical and functional issues across managed applications Managing incidents from start to resolution, with proactive communication to stakeholders Coordinating with internal and external 3rd line support teams when escalation is needed Overseeing release and change management processes with full documentation and rollback plans Developing robust support infrastructure and refining operational procedures Managing end-of More ❯

The Job: Job Title: Junior Support Analyst (12 month FTC) Industry: Enterprise SaaS (Retail) Working Set-Up: Remote first - Please note: This is 12 month Fixed Term Contract running January 2026 - February 2027 Salary - £28,000 p/a + 10% discretionary bonus Interview process: 2 stages (virtual) The Role: Leo Technology have partnered with a long standing … multi-national company are the market leaders in retail loyalty solutions. With an enterprise client base including Sainsburys, Tesco, Walmart, Woolworths, and Asda, they're looking for a Junior Support Analyst to join their Customer Care team and help manage requests that come in from customers both internally and externally. This is an exciting and varied role where … with new equipment or IT issues Helping external customers navigate the platform Digging into Google Cloud and other 3rd party systems Examining logs for transactions to troubleshoot issues Managing support tickets via Zendesk This role will be a fixed term contract for 1 year to cover maternity leave and comes with a 10% discretionary retention bonus payable at the More ❯

Are you ready to be part of a major digital transformation journey? We are seeking a detail-oriented Project & Change Support Analyst on a 6-month contract to support change initiatives related to Microsoft Dynamics 365 upgrades. You will work closely with business stakeholders, functional consultants, and technical teams to ensure smooth transitions, delivery, training and adoption … of D365 solutions across departments. Your new role This is a newly created Project & Change Support Analyst role where you will be supporting an external IT business and the internal implementation team with delivering D365 training across the business. Assist in the analysis of business processes impacted by D365 implementations. Support the development and execution of change More ❯

P4W Application Support Analyst ( Partner4Windows Specialist), NW Central London, We are seeking an experienced and proactive Application Support Analyst with specific expertise in Partner4Windows . You will be the primary technical point of contact for P4W, playing a crucial role in ensuring the system's stability, performance, and successful adoption across this legal firm. They are … chance to move beyond basic troubleshooting and contribute to system enhancement projects, working closely with their Finance, IT, and Fee Earners teams. Key Responsibilities Provide 2nd and 3rd-line support for all incidents and service requests related to the P4W Practice Management System (PMS). Perform essential system administration duties, including user setup, security, permissions, and maintenance tasks. Troubleshoot … end-user training as required. Assist with data integrity checks and ensure compliance with internal financial and regulatory standards. Skills & Experience Required Essential: Proven, in-depth experience providing application support for Partner4Windows (P4W) within a professional services or legal environment. Strong understanding of core legal accounting principles (time recording, disbursements, client/office money, billing, and ledger management). More ❯

Application Support Analyst - 6 month FTC Salary - £26,500 - £28,500 Location: Hybrid (Flexible mix of office and remote work) About the Role Are you a problem-solver who thrives in a fast-paced, collaborative environment? We're looking for an Application Support Analyst to play a key role in supporting, enhancing, and optimising the Group More ❯

Application Support Analyst Energy Trading Systems Location: London Type: Permanent Salary: Competitive + Benefits Are you a tech-savvy problem solver with a passion for keeping critical trading systems running smoothly? Our client, a leading player in the energy trading space, is looking for an Application Support Analyst to join their dynamic team and take ownership More ❯

P4W Application Support Analyst ( Partner4Windows Specialist), NW Central London, We are seeking an experienced and proactive Application Support Analyst with specific expertise in Partner4Windows . You will be the primary technical point of contact for P4W, playing a crucial role in ensuring the system's stability, performance, and successful adoption across this legal firm click apply More ❯

A well-established architectural practice is looking for a personable and driven IT Support Analyst to join its expanding team based in Central London. Please note this role is Inside IR35 and fully office based (5 days per week).In this role you will work as part of a small team to deliver a smooth and efficient IT … you will possess relevant IT qualifications and have proven technical experience supporting IT hardware, Microsoft Windows, Office 365 and Active Directory.This is an excellent opportunity for a dynamic IT Support Analyst to join a progressive and growing business. More ❯

excellence, accountability, collaboration, and respect guide everything we do. We offer competitive salaries, generous benefits, and flexible working opportunities to help our team thrive. Job Details Job Title Application Support Analyst Department Support Location Hybrid currently 2 days in our Birmingham office Part time/Full Time Full- Time Reference SA 10/25 Closing Date Organisational … Arrangements Reports to Support Team Leader Responsible for N/A Role Summary We are looking for a highly skilled and customer-focused individual with excellent communication skills who enjoys engaging with end users. In this role, you will be responsible for troubleshooting and resolving technical issues related to the WinMan ERP software whilst delivering outstanding customer service. The … support function operates between 9:00 am and 5:30 pm (UK time). You will be part of a collaborative support team and report directly to the Support Team Leader. You will work closely with other departments to ensure timely and effective resolution of customer issues. This role is based in our Birmingham office with hybrid More ❯

Job description We are currently recruiting for a Finance Systems Support Analyst to join our London or Belfast office. As a position in the Group function, this role covers the support of technology solutions for global business objectives and updates to finance process. This means working with people from around the business from start to finish resolving … technical issues. Doing so involves: Providing high quality expert financial systems support to users Proactively assisting in training and user education. Creating and maintaining administration and user documentation. Aiding in the identification of functional improvements and participating in their design, testing and implementation. Providing project support for solution implementations and rollouts. ROLE & RESPONSIBILITIES We structure the team to … your experience, interests and needs of the business but will help to structure your development throughout your time at A&O Shearman. Provide high quality and expert financial systems support to our global user community Manage 3E support calls in a timely manner using the agreed incident management processes and systems Recording, monitoring and escalation of software bugs More ❯

IT Support – Hybrid Our client is urgently looking for an experienced IT Support Analyst, with an understanding of Microsoft Dynamics 365 Business Central, to join their team on a permanent basis. To be considered for this role, you must have either knowledge, an understanding or experience of Microsoft Dynamics 365 Business Central. The position is hybrid, with … days on-site each week. You will provide general Level 1 & 2 IT support across the organisation, with a focus on supporting Microsoft Dynamics Business Central, Shopify integrations. You will be rewarded with an excellent salary, as well as a brilliant benefits package including hybrid working, annual leave, pension scheme, training & development, retail discounts, death in service cover and … many, many more perks! IT Support – Key Skills: Knowledge, an understanding, or experience with Microsoft Dynamics 365 Business Central Experienced in 1st and 2nd Line IT Support Experience with Windows OS, O365, Azure, Active Directory and ITIL Ticketing systems experience Strong communication skills, both written and verbal Good stakeholder management skills Ability work independently and as part of More ❯

A leading manufacturing company in Kidlington, Oxfordshire are looking for a Technical Support Analyst to join the business. Main responsibilities To undertake technical activities concerning the installation and support of computer and related equipment, ensuring the smooth running of the company's business with the minimum of disruption. To act as first line support for all … helpdesk requests and incidents Provide first-line technical support to end-users via face-to-face interactions, telephone, and email. Install, configure, and maintain desktop and laptop PCs. Support and troubleshoot issues related to telephone systems. Provide support for audio-visual equipment, projectors, and video conference facilities. Manage the resolution of IT issues, problems, service requests, and … tool. Conduct audits of computers to ensure all software is authorised and licensed. Maintain an accurate inventory/database of IT hardware and software. Liaise with third-party IT support companies and vendors as required. Provide IT support to other offices as needed. Perform any other IM or IM Admin related tasks. Adhere to defined IT standards and More ❯

A leading manufacturing company in Kidlington, Oxfordshire are looking for a Technical Support Analyst to join the business. Main responsibilities To undertake technical activities concerning the installation and support of computer and related equipment, ensuring the smooth running of the company's business with the minimum of disruption. To act as first line support for all … helpdesk requests and incidents Provide first-line technical support to end-users via face-to-face interactions, telephone, and email. Install, configure, and maintain desktop and laptop PCs. Support and troubleshoot issues related to telephone systems. Provide support for audio-visual equipment, projectors, and video conference facilities. Manage the resolution of IT issues, problems, service requests, and … tool. Conduct audits of computers to ensure all software is authorised and licensed. Maintain an accurate inventory/database of IT hardware and software. Liaise with third-party IT support companies and vendors as required. Provide IT support to other offices as needed. Perform any other IM or IM Admin related tasks. Adhere to defined IT standards and More ❯

A leading manufacturing company in Kidlington, Oxfordshire are looking for a Technical Support Analyst to join the business. Main responsibilities To undertake technical activities concerning the installation and support of computer and related equipment, ensuring the smooth running of the company's business with the minimum of disruption. To act as first line support for all … helpdesk requests and incidents Provide first-line technical support to end-users via face-to-face interactions, telephone, and email. Install, configure, and maintain desktop and laptop PCs. Support and troubleshoot issues related to telephone systems. Provide support for audio-visual equipment, projectors, and video conference facilities. Manage the resolution of IT issues, problems, service requests, and … tool. Conduct audits of computers to ensure all software is authorised and licensed. Maintain an accurate inventory/database of IT hardware and software. Liaise with third-party IT support companies and vendors as required. Provide IT support to other offices as needed. Perform any other IM or IM Admin related tasks. Adhere to defined IT standards and More ❯

my clients established IT Team, supporting Applications across the business. The successful candidate will ideally have experience with Business Central/NAV, or ERP, either working in an IT support role or as a Superuser for a system. We are looking for a proactive and detail-oriented Application Support Analyst to join our team. This role plays … a key part in maintaining the smooth operation of Applications across our group of businesses, supporting system integrations, managing support tickets, and collaborating with internal teams and external suppliers. While prior experience with our applications is beneficial (e.g., Microsoft 365/SharePoint, FileMaker, ERP systems such as Business Central), we also welcome strong problem-solvers with a genuine interest … in application support who are eager to learn. Comprehensive onboarding and ongoing training will be provided. This position is based on-site at our Head Office in Poole, Dorset. The role requires a regular presence at the head office to support internal systems and users, with only occasional travel to other sites as needed. Key Responsibilities Support More ❯

Application Support Analyst Slough | Up to £40,000 + Benefits Join a leading UK retailer where technology underpins every aspect of customer experience and business performance. In this role, you’ll take ownership of application operations across core business systems, including Microsoft Business Central and integrated platforms, ensuring data, processes, and integrations remain stable, secure, and high-performing. … You’ll manage middleware and API connectivity, oversee service tickets, support project delivery in Azure DevOps, and drive continuous improvement within a collaborative technology team. Key Responsibilities Own and resolve application support tickets with clear communication and accurate results. Manage incidents, requests, and problems against agreed service levels. Support project work, configuration, testing, and deployment through Azure … Oversee middleware and system integrations to ensure secure and reliable data flow. Troubleshoot APIs including payloads, authentication, and performance checks. Protect data integrity across platforms and address recurring issues. Support structured testing, release and change management processes. Contribute to process and system improvements. Maintain documentation including system guides, knowledge articles, and API references. Collaborate with Infrastructure, Cybersecurity, and Development More ❯

Helpdesk Support Analyst Location: Camberley Salary: £28,000 £32,000 Hours: Permanent, 37 hrs/week, Monday to Friday Our client is an award-winning provider of Cloud Solutions, who specialise in IT Managed Services, Cyber Security, Cloud solutions, and Data & AI to businesses. They are looking for a Helpdesk Analyst to be the first point of … contact for our clients. Youll play a key role in keeping IT systems running smoothly, proactively identifying and resolving incidents, and ensuring that clients get the support they needquickly and professionally. Youll also help maintain and monitor systems, contributing to continuous service improvement. What Youll Do Respond to calls, emails, and tickets with friendly, empathetic support. Resolve technical incidents … ITIL processes and maintain service excellence. Keep clear, professional communication with clients and internal teams. Troubleshoot networks, firewalls, switches, and connectivity issues. Manage systems via RMM tools. Maintain and support Windows 10/11, Microsoft 365 apps (Teams, Exchange, SharePoint, OneDrive), and Windows Server 2016/2019 environments. Support Active Directory, file permissions, DHCP/DNS, and network More ❯

Our leading law firm client is seeking an Application Support Analyst to support the firm’s Compliance Systems within the Compliance Department. This role will focus on the day-to-day administration, maintenance, and troubleshooting of several business-critical applications, ensuring their stability and performance. The position also involves supporting the Compliance team in compiling reports, analysing … data, and improving operational processes. Key Responsibilities Provide 2nd line support for Compliance applications Manage and resolve incidents and service requests via ServiceNow or equivalent ITSM platforms. Monitor system performance, troubleshoot issues, and coordinate with internal teams to ensure system reliability. Maintain system configurations — including user access, permissions, and reference data. Liaise with third-party vendors to raise and … track support tickets through to resolution. Collaborate with IT, Compliance, and business stakeholders on system upgrades, testing, and deployments. Create and maintain documentation , including procedures, known issues, and configuration records. Skills & Experience Proven experience supporting business-critical applications , ideally within compliance, legal, or risk functions. Proficiency in using ServiceNow (or similar ITSM tools). Solid understanding of SaaS and More ❯

Were seeking an IT Support Analyst to deliver comprehensive on-site and remote technical support for a leading professional services firm. Based in Cambridge, this role supports users across multiple UK offices including Norwich, Birmingham, London, Manchester, Leeds, and Oxford. Occasional travel to other offices will be required. Youll provide a hands-on helpdesk service, maintain IT … infrastructure and applications, and ensure smooth day-to-day operations for staff and systems. Key Responsibilities Provide on-site and remote IT support for hardware, software, and network issues. Handle service desk tickets (up to 100 per week), ensuring prompt resolution. Maintain IT assets, perform regular equipment checks, and manage installations, upgrades, and repairs. Support and maintain core … laptops, networks, telephony, and software applications (e.g. Microsoft 365, CRM, document management systems). Configure user accounts, permissions, and distribution lists. Assist with AV setup and meeting room technology. Support senior IT management with system changes, cabling, and equipment setup. Participate in the out-of-hours support rota (approximately one week in six). About You Youll bring More ❯

2nd Line IT Support Analyst £27,000 PA Salary + Bonus 40 Hours Per Week Office Based Role We are looking for a hands-on IT Support Technician to provide fast, effective hardware, software, and business system support across UK and European sites. You’ll play a key role in maintaining our bespoke systems and ensuring … minimal downtime for users. Key Responsibilities: Deliver 1st and 2nd line IT support for Windows, MS Office, and bespoke business systems. Diagnose and resolve hardware, software, and network issues. Configure and deploy laptops, desktops, and mobile devices. Maintain asset records and manage incidents through the ticketing system. Support IT infrastructure, telephony, and business applications. Assist with system improvements … user training, and project work. About You: GCSE-level education (or equivalent) and a full UK driving licence. Experience providing IT support for Windows environments. Strong troubleshooting, communication, and customer service skills. Knowledge of Active Directory, networking basics, and hardware repair. (Desirable) Server support, ITIL experience, or SQL skills. If you’re a motivated IT professional who enjoys More ❯

Cloud Support Analyst - Shift Work Whitehall Resources are currently looking for multiple Cloud Support Analysts based fully onsite in Reading for an initial 6 month contract. *** INSIDE IR35 *** *** SHIFT PATTERNS *** Shift working will be required 4 shifts on 5 off a mix of days and nights. Dayshifts are 0700 - 1900 and nightshifts are 1900 - 0700 Main Responsibilities … Support the management and delivery of cloud hosting and technology services, ensuring reliability and scalability. Assist in defining and implementing service strategies aligned with business and IT objectives. Participate in incident, problem, and change management processes to maintain service stability. Collaborate with stakeholders to ensure service expectations and SLAs are met. Contribute to continuous improvement initiatives to enhance service … efficiency and effectiveness. Conduct risk assessments and support mitigation strategies for cloud and technology operations. Work with technical teams to ensure best practices are followed in cloud hosting and infrastructure management. Monitor service performance metrics and report on key operational insights. Ensure compliance with security standards, governance policies, and regulatory requirements. Key Skills: Experience in cloud hosting, IT service More ❯

dynamic and expanding company. Location This is a hybrid role, offering the flexibility to work from home with office attendance 3 days a week, travel to customer sites for support purposes could be required on occasion. Candidates must be within a commutable distance to the office in or close to the NN7 postcode. Hours Standard working hours of 37.5 … hours per week Support cover currently works on a shift-based system providing cover between 7am and 7pm. A shift rota is in place for out of hours cover which rotates between the team. Out of hours upgrades, changes and patching are required based on customer requirements, this is then reflected in the working pattern of the team. Role … Summary As a Senior Network Support Analyst, you will provide advanced technical support for network and firewall-related issues, acting as a key point of contact for customers needing assistance. You will be responsible for resolving incidents and service requests efficiently while ensuring a high standard of customer service. This role will see you troubleshooting network-related More ❯

dynamic and expanding company. Location This is a hybrid role, offering the flexibility to work from home with office attendance 3 days a week, travel to customer sites for support purposes could be required on occasion. Candidates must be within a commutable distance to the office in or close to the NN7 postcode. Hours Standard working hours of 37.5 … hours per week Support cover currently works on a shift-based system providing cover between 7am and 7pm. A shift rota is in place for out of hours cover which rotates between the team. Out of hours upgrades, changes and patching are required based on customer requirements, this is then reflected in the working pattern of the team. Role … Summary As a Senior Network Support Analyst, you will provide advanced technical support for network and firewall-related issues, acting as a key point of contact for customers needing assistance. You will be responsible for resolving incidents and service requests efficiently while ensuring a high standard of customer service. This role will see you troubleshooting network-related More ❯

of our Groupwide Digital service, we have some great opportunities remaining in our teams! An exciting opportunity has arisen to join the Group Digital Division as a Clinical Applications Support Analyst. The post holder will contribute to the efficient delivery of a second line support service for our clinical and non-clinical applications, focusing on the delivery to … Northampton General Hospital. The ability to travel between the Kettering General and Northampton General Hospital sites will be a requirement. Main duties of the job As a Clinical Applications Support Analyst, you will: Coordinate the Junior Doctors intake, new starters and transfers within the Trust. Work as directed to contribute to the day to day system management and … user support of these electronic patient systems post implementation. This will often require investigation of systems and technology, fault finding and resolution. Support the team through creation of accounts and configuration of simple changes to the clinical applications. Identify, in conjunction with stakeholders, any clinical risks associated with the use of Clinical Applications and electronic patient records. Provide More ❯