We are seeking a D365 CE SupportAnalyst to work for a well established Microsoft consultancy who specialise in the Dynamics 365 and Power Platform sector. This is a growing company who have a strong project pipeline and as such they are growing their support function. You will be responsible for the resolution or implementation of any … strong working relationships with customers, clarify their requests and also to troubleshoot their issues effectively. Responsibilities: Logging and processing customer requests and issues using Dynamics 365 Troubleshooting and diagnosing support issues via the phone, email or onsite visits Effective ticket management to meet defined service levels Assist with project related work, such as brand new implementations or improvements to … customisation - fields, forms, business rules, workflows Knowledge of Dynamics 365 security and settings. Experience with data handling, exporting, validating and re-importing. 2 years' experience within a desktop support role. You will based hybrid in the office near to Hook, Hampshire so will need to be within travelling distance to the office. Sponsorship will not be available for this More ❯
You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees. You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote … countries where you can learn and grow. Join us now and point your career forward! Job Summary Now, if you were to come on board as our Accounting Application SupportAnalyst, we'd ask you to do the following for us: Serve as an integral member of our accounting systems support team Act as subject matter expect … and troubleshoot on CIMS and ORBIT Follow up with field when locations are not using appropriate accounting applications Think you have what it takes to be our Accounting Application SupportAnalyst ? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful in the role: Bilingual in French More ❯
You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees. You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote … where you can learn and grow. Join us now and point your career forward! Job Summary Now, if you were to come on board as our Bilingual Accounting Application SupportAnalyst, we'd ask you to do the following for us: Serve as an integral member of our accounting systems support team Act as subject matter expect … troubleshoot on CIMS and ORBIT Follow up with field when locations are not using appropriate accounting applications Think you have what it takes to be our Bilingual Accounting Application SupportAnalyst ? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful in the role: Bilingual in French More ❯
Fleet, Hampshire, United Kingdom Hybrid / WFH Options
Personnel Selection
field of the buy to let mortgage sector based in Fleet, Hampshire. We have been established for over 10 years and are now seeking to recruit an IT & Technical SupportAnalyst to join our IT team. The role would suit candidates with some previous IT work experience seeking the next step in their career or a recent graduate … in an IT related subject seeking the opportunity to build upon their qualifications. The purpose of the role is to support mortgage product development, system configuration, reporting, release management and IT operational tasks. The role would suit candidates looking to build hands-on experience in an organisation undertaking constant and frequent change. Working Monday to Friday 9am – 5pm with … and Management Information reports. Product testing & data handling • Process and validate type applications for product functionality testing. • Set up and manage product testing spreadsheets for tracking and analysis. IT support & administration • Configure new starter builds, ensuring seamless onboarding for employees. • Manage phone and email communications, offering IT and programme support. • Respond to user tickets, troubleshooting issues efficiently. • Conduct stock More ❯
value continuous learning, personal growth, and providing our team with the resources they need to succeed. Ready to shape the future? Let's talk. About the role The Production SupportAnalyst is responsible for triaging and resolving incidents and defects in production environments. This role ensures the stability, reliability, and performance of business-critical systems by providing timely … support, collaborating with engineering and product teams, and following established defect management processes. This position has a strong focus on transfer agency (TA) operations , requiring a candidate with extensive experience and understanding of TA workflows, regulatory obligations, and client servicing impacts. Please note that this role is based in London with a requirement to attend our office … days per week Key Responsibilities Respond to incidents raised via the support desk. Triage incidents, identify root causes, and resolve or escalate issues as appropriate. Raise and track defects in the defect backlog, ensuring all required information is documented (title, summary, classification, impacted journey, replication steps, screenshots, error messages, etc.). Collaborate with Site Reliability Engineering (SRE), scrum teams More ❯
at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose As software supportanalyst you will support the Technology Governance Manager in the administration and analysis of the Software support and maintenance budget Maintaining correct, reliable and complete data … quality standards, ensuring that financial performance is up to date and accurate at all times Accountabilities & Responsibilities Collect, maintain and track financial and contractual data to administer the software support and maintenance budget. Performing analysis on the Software support and maintenance budget e.g. spend to date, categories, risk and efficiencies to provide trend analysis, and alternative versions of … and produce reliable and accurate reports including month end, quarterly, ad-hoc using Excel, PowerPoint and Tableau to meet a variety of needs, suitable for senior management and to support decision making. Knowledge of commercial and Technology services processes to understand terminology, use and implications of software products, licenses and support models and internal financial management and budget More ❯
at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose As software supportanalyst you will support the Technology Governance Manager in the administration and analysis of the Software support and maintenance budget Maintaining correct, reliable and complete data … quality standards, ensuring that financial performance is up to date and accurate at all times Accountabilities & Responsibilities Collect, maintain and track financial and contractual data to administer the software support and maintenance budget. Performing analysis on the Software support and maintenance budget e.g. spend to date, categories, risk and efficiencies to provide trend analysis, and alternative versions of … and produce reliable and accurate reports including month end, quarterly, ad-hoc using Excel, PowerPoint and Tableau to meet a variety of needs, suitable for senior management and to support decision making. Knowledge of commercial and Technology services processes to understand terminology, use and implications of software products, licenses and support models and internal financial management and budget More ❯
Orbital Education, a leading provider of British international education, is seeking a Dynamics 365 CE SupportAnalyst to join its growing IT function. This is an exciting opportunity to become part of a forward-thinking organisation where you will work closely with senior business stakeholders and play a key role in supporting and optimising Microsoft Dynamics and Power … Platform applications. You will provide hands-on technical support across a range of business-critical systems and gain exposure to projects involving Power BI, Power Platform, and CRM development. The role is ideally suited to someone who enjoys problem solving, is highly service oriented, and is looking to develop their technical and business-facing skills in a collaborative environment. … in The Sunday Times International Track 200 and was listed in 1000 Companies to Inspire Britain. The schools consistently achieve excellent academic outcomes and university placements, while the central support team based in South Manchester continues to expand in line with the company's sustainable growth strategy. Key Responsibilities: Dynamics and CRM Support Provide first and second line More ❯
Orbital Education, a leading provider of British international education, is seeking a Dynamics 365 CE SupportAnalyst to join its growing IT function. This is an exciting opportunity to become part of a forward-thinking organisation where you will work closely with senior business stakeholders and play a key role in supporting and optimising Microsoft Dynamics and Power … Platform applications. You will provide hands-on technical support across a range of business-critical systems and gain exposure to projects involving Power BI, Power Platform, and CRM development. The role is ideally suited to someone who enjoys problem solving, is highly service oriented, and is looking to develop their technical and business-facing skills in a collaborative environment. … in The Sunday Times International Track 200 and was listed in 1000 Companies to Inspire Britain. The schools consistently achieve excellent academic outcomes and university placements, while the central support team based in South Manchester continues to expand in line with the company's sustainable growth strategy. Key Responsibilities: Dynamics and CRM Support Provide first and second line More ❯
Technical SupportAnalyst Global Fintech/SaaS in Bristol Hybrid - 2 days per week £40,000 - £50,000 + Benefits SR2 have partnered with a global Fintech client based in central Bristol, who are looking to hire a crutial position to support their customers with software support. This is a role for someone in both a technical … diagnostician, someone who can dive deep into complex problems within software and esculate them appropriately. If you're based locally to Bristol, and looking for a new opportunity to support a business with your highly technical problem solving skills then look no furhter! More about the role and what we're looking for below: Key responsibilities: Be part of … a globally distributed support team, ensuring continuous service availability every day of the year. Use analytical and problem-solving skills to pinpoint issues, apply effective solutions or workarounds, and escalate to technical teams when necessary. Respond swiftly to incoming requests, keeping in mind ticket urgency, customer expectations, and service-level commitments. Deliver exceptional support with a focus on More ❯
Technical SupportAnalyst Global Fintech/SaaS in Bristol Hybrid - 2 days per week 40,000 - 50,000 + Benefits SR2 have partnered with a global Fintech client based in central Bristol, who are looking to hire a crutial position to support their customers with software support. This is a role for someone in both a technical … diagnostician, someone who can dive deep into complex problems within software and esculate them appropriately. If you're based locally to Bristol, and looking for a new opportunity to support a business with your highly technical problem solving skills then look no furhter! More about the role and what we're looking for below: Key responsibilities: Be part of … a globally distributed support team, ensuring continuous service availability every day of the year. Use analytical and problem-solving skills to pinpoint issues, apply effective solutions or workarounds, and escalate to technical teams when necessary. Respond swiftly to incoming requests, keeping in mind ticket urgency, customer expectations, and service-level commitments. Deliver exceptional support with a focus on More ❯
Veeva SupportAnalyst £250/pd Outside IR35 (Flexible) St Pancras Office Hybrid working 6 month contract Role Overview - As a member of the Veeva Support Team, you will provide the highest level of customer support to our UK Head Office and Field based users. You will address queries from 1st – 2nd line via multiple platforms … Telephone, livechat, genius bar, deskside) as well as check core processes are being completed correctly. In addition, analysts in the Technology Team, provide 1st line support for customers in best-in-class use of our technology platforms. You’ll do this through directly supporting customers who have issues on the Service Desk, proactively running platform training sessions and creating … the wide range of the technologies we deploy. From picking up hands on skills in how to use our CRM systems all the way through to being able to support in developing technical documentation on our data cloud and analytics environment. By joining the team you’ll gain experience and exposure to a wide range of technologies and be More ❯
City of London, London, United Kingdom Hybrid / WFH Options
AstraZeneca
Veeva SupportAnalyst £250/pd Outside IR35 (Flexible) St Pancras Office Hybrid working 6 month contract Role Overview - As a member of the Veeva Support Team, you will provide the highest level of customer support to our UK Head Office and Field based users. You will address queries from 1st – 2nd line via multiple platforms … Telephone, livechat, genius bar, deskside) as well as check core processes are being completed correctly. In addition, analysts in the Technology Team, provide 1st line support for customers in best-in-class use of our technology platforms. You’ll do this through directly supporting customers who have issues on the Service Desk, proactively running platform training sessions and creating … the wide range of the technologies we deploy. From picking up hands on skills in how to use our CRM systems all the way through to being able to support in developing technical documentation on our data cloud and analytics environment. By joining the team you’ll gain experience and exposure to a wide range of technologies and be More ❯
Pitsford, Northamptonshire, United Kingdom Hybrid / WFH Options
Henderson Brown Recruitment
ERP & IT Systems Support Engineer Location: Northampton Hours: Hybrid (1-3 days on-site/remainder WFH) Salary: 35,000 to 45,000 plus private HC Type: Full-time, Permanent Join a leading multi-site FMCG business where tech and operations work hand in hand. We're looking for an ERP & IT Systems SupportAnalyst to keep … our systems running smoothly and support users across the business. You'll be the go-to for ERP and IT support queries , playing a key role in day-to-day operations and supporting wider improvement projects. Roughly 7 0% ERP/30% IT , this is a hands-on role for someone with solid systems knowledge and a proactive … customer-focused mindset . What You'll Be Doing: 1st and 2nd line support for our QAD ERP system and EDI integrations Troubleshooting issues and working with external providers to resolve them User onboarding , desktop setups, and hardware maintenance Supporting Microsoft 365, Active Directory , and basic Azure admin tasks Assisting with IT and ERP projects - testing, rollout, and documentation More ❯
Northampton, Northamptonshire, Pitsford, United Kingdom Hybrid / WFH Options
Henderson Brown Recruitment
ERP & IT Systems Support Engineer Location: Northampton Hours: Hybrid (1-3 days on-site/remainder WFH) Salary: £35,000 to £45,000 plus private HC Type: Full-time, Permanent Join a leading multi-site FMCG business where tech and operations work hand in hand. We're looking for an ERP & IT Systems SupportAnalyst to keep … our systems running smoothly and support users across the business. You'll be the go-to for ERP and IT support queries , playing a key role in day-to-day operations and supporting wider improvement projects. Roughly 7 0% ERP/30% IT , this is a hands-on role for someone with solid systems knowledge and a proactive … customer-focused mindset . What You'll Be Doing: 1st and 2nd line support for our QAD ERP system and EDI integrations Troubleshooting issues and working with external providers to resolve them User onboarding , desktop setups, and hardware maintenance Supporting Microsoft 365, Active Directory , and basic Azure admin tasks Assisting with IT and ERP projects - testing, rollout, and documentation More ❯
Bishop's Stortford, Hertfordshire, South East, United Kingdom
HD Clinical
Junior Customer SupportAnalyst Location: Office based (option for hybrid once full training completed), Bishop's Stortford, CM22 Salary: £25,000-£27,000 per annum, DOE + Benefits Contract: Full Time, Permanent (35 hours/week) Benefits: 25 days holiday + bank holidays People's pension scheme Casual dress code Free onsite parking, including EV charging About Us … HD Clinical became part of the Nexus Group (a European-based healthcare software organisation) in 2024 significantly extending our software range and potential customer base Role Overview: The Customer Support Team provides direct contact and support to our wide range of customers, mostly within the NHS. You will use your specialist knowledge of the Company's applications and … software development team, product specialists and account managers to ensure customer issues are followed through to resolution. Main Duties & Responsibilities: Analyse, identify and resolve application issues. Provide remote technical support to our customer base this could be via email, telephone or video call Accurately maintaining ticketing system (Zendesk) to ensure clear audit trail Working as part of a customer More ❯
IT SupportAnalyst - macOS and Jamf (1st/2nd Line) Central London - 2 month fixed term PAYE contract Full-Time Are you between roles or looking for a short term contract? Love tech? Love helping people? Join us and become the go-to hero who keeps our creative world running smoothly! We're looking for a tech-savvy … when needed. Configure and deploy Macs, PCs, laptops, mobiles, and tablets - basically, you'll make tech happen! Onboard new starters like a pro, delivering a first-class experience . Support our tools of the trade: Office 365, Jamf, Teams, Google Suite, Dropbox, AV & conferencing systems . Manage shared IT resources, coordinate repairs, and keep our assets and licenses in … order. Get involved in projects, office moves, inductions, and training - no two days are the same! What We're Looking For 1+ year of IT support experience (or equivalent qualification). Mac OS + Windows 10 wizardry , Microsoft Office 2016+, and a knack for troubleshooting. Familiarity with remote support tools (TeamViewer, ARD, RDP), Office 365 admin, and Teams. More ❯
IT SupportAnalyst - macOS and Jamf (1st/2nd Line) Central London - 2 month fixed term PAYE contract ?? Full-Time Are you between roles or looking for a short term contract? Love tech? Love helping people? Join us and become the go-to hero who keeps our creative world running smoothly!We’re looking for a tech-savvy … when needed. Configure and deploy Macs, PCs, laptops, mobiles, and tablets – basically, you’ll make tech happen! Onboard new starters like a pro, delivering a first-class experience . Support our tools of the trade: Office 365, Jamf, Teams, Google Suite, Dropbox, AV & conferencing systems . Manage shared IT resources, coordinate repairs, and keep our assets and licenses in … order. Get involved in projects, office moves, inductions, and training – no two days are the same! What We’re Looking For 1+ year of IT support experience (or equivalent qualification). Mac OS + Windows 10 wizardry , Microsoft Office 2016+, and a knack for troubleshooting. Familiarity with remote support tools (TeamViewer, ARD, RDP), Office 365 admin, and Teams. More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Oscar Associates (UK) Limited
Business Applications SupportAnalyst - CRM Systems/Microsoft Dynamics Location: Sheffield (2 Days Onsite + Sporadic Field) Salary: £50,000 + Bonus We are working with a well-established national organisation in the construction sector, currently implementing Microsoft Dynamics across its operations. This is a key hire for someone with a solid background in supporting CRM systems, who … Marketing and Customer Care, and working with third-party providers to ensure the system is delivering value to the business. You will be given autonomy to take ownership of support and ongoing enhancements to the platform, with opportunities to influence future improvements. Key responsibilities: Provide second-line support for CRM users, ensuring issues are resolved effectively and in … line with agreed SLAs Work closely with third-party vendors to manage and escalate technical issues Deliver configuration changes, minor enhancements and system improvements Support user adoption through workshops, documentation and training collaboration Monitor performance of the CRM system and identify opportunities for improvement Participate in UAT and provide support for new feature rollouts Travel occasionally to regional More ❯
IT SupportAnalyst (Apprentice or Junior Route - development role) Location: Basingstoke | Salary: £18,000-£23,000 depending on experience | Benefits: Excellent benefits package Looking to launch your career in tech support? This is a brilliant entry point into a global IT environment where you'll receive structured training, hands-on experience, and exposure to industry-grade tooling … fresh out of college or starting a new career chapter, this 18-24 month development role will give you the skills and platform to progress into a permanent IT support role. You'll join a collaborative and growing team, supporting 1,500+ users across the UK and international sites. From troubleshooting issues to supporting onboarding, asset management and documentation … in-person with IT issues across hardware, software and networks Logging, documenting and managing incidents using an ITSM system Assisting with onboarding/offboarding, device setup, account creation and support Shadowing experienced IT team members and gradually taking ownership of 1st line support tickets Helping maintain technical documentation and knowledgebase articles Gaining hands-on exposure to tools like More ❯
IT Infrastructure SupportAnalyst Our Client a bank based in Central London is looking to recruit a young super talented individual as an IT Infrastructure Support Analyst. You will have at least to 5 years hands-on experience within IT Infrastructure ideally from the Banking or Financial arena. Must have in-depth knowledge of troubleshooting experience with … Windows, Office365 and ideally Banking applications and conferencing applications. You will be responsible for the support and maintenance of the IT infrastructure for the Branch and to provide IT support to staff. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in … place. Business Performance duties ? Familiarity with core banking systems or financial applications ? Provide first/Second level support for hardware, software, and network-related issues. ? Install, configure, and maintain desktops, laptops, printers, Phones/Mobiles and other IT equipment. ? Laptop imaging experience needed (WIM USB, MDT, SCCM, Intune, AutoPilot) " Image creation, management and deployments. ? Assist in user account management More ❯
Innovative Systems, one of the world's most trusted providers of best-of-breed data quality and compliance solutions is looking for a ApplicationSupport Analyst (Software SupportAnalyst)to join our fast growing Customer Success team in London, UK. You will gain satisfaction knowing that you are utilizing your language skills as well as your interpersonal and … our clients in over 60 countries to identify potential money laundering and terrorist financing threats - helping to keep us all - a bit safer. What you will be doing Application Support Analysts regularly use problem-solving, communication, and SQL skills. You will combine knowledge of our products with your analytic and technical skills to providesuperior assistance and issue resolution to … skills Excellent verbal and written communication skills in English p roficiency of the Englishlanguage at a native or business level Willingness to be on call after hours in customer support rotation (very minimal) It's a plus if you have Programming with at least one programming language such as C, C++,C#, .Net, Java, JavaScript, HTML, XML Knowledge of More ❯
We are searching for a Dynamics SupportAnalyst who will be crucial in supporting and maintaining core business applications. This role involves providing operational support for Dynamics 365 (CRM and Finance F&SCM), managing system upgrades, and working closely with users and suppliers to resolve issues and drive continuous improvement. Responsibilities Provide 1st and 2nd line support for Dynamics 365, escalating to 3rd parties where needed Manage support tickets, ensuring timely resolution and SLA compliance Perform data administration, reporting, and system security tasks Support upgrades, testing, and deployment of new features Proven experience in operational support for IT software, including 1st-3rd line support coordination Working knowledge of Microsoft Dynamics CRM and More ❯
Role : Support Integration Analyst Location: London (hybrid) Salary: Competitive + Bonus + Benefits We’re hiring a Technical Support & Integration Analyst to join a growing internal projects team at a leading technology-driven company operating in a high-complexity environment. This role is ideal for someone who thrives on problem-solving, can juggle multiple priorities, and … enjoys working across tech and business teams to deliver smooth application and infrastructure deployments. You’ll support systems integration projects, manage technical migrations, and help ensure key tools and platforms are delivered with minimal disruption and maximum impact. What You’ll Do: Coordinate the rollout of internal tools, systems upgrades, and technical migrations. Lead workstreams that involve moving users … and documentation. Use scripts and lightweight automation to help track and monitor delivery progress. The ideal candidate will have experience with: 5+ years of relevant experience in a technical support, deployment, or systems coordination role. Experience working with Linux and writing scripts using Bash , Python , or similar. Experience with SQL to query data for reporting or validation. You know More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Understanding Recruitment
Role : Support Integration Analyst Location: London (hybrid) Salary: Competitive + Bonus + Benefits We’re hiring a Technical Support & Integration Analyst to join a growing internal projects team at a leading technology-driven company operating in a high-complexity environment. This role is ideal for someone who thrives on problem-solving, can juggle multiple priorities, and … enjoys working across tech and business teams to deliver smooth application and infrastructure deployments. You’ll support systems integration projects, manage technical migrations, and help ensure key tools and platforms are delivered with minimal disruption and maximum impact. What You’ll Do: Coordinate the rollout of internal tools, systems upgrades, and technical migrations. Lead workstreams that involve moving users … and documentation. Use scripts and lightweight automation to help track and monitor delivery progress. The ideal candidate will have experience with: 5+ years of relevant experience in a technical support, deployment, or systems coordination role. Experience working with Linux and writing scripts using Bash , Python , or similar. Experience with SQL to query data for reporting or validation. You know More ❯