126 to 150 of 175 Support Analyst Jobs in England

security for the business. Reporting to the COO, Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service … desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Support function provides technical support for all applications. The Application Support team runs a 24/5 global front door to keep us up and running, backed up by business-aligned Support teams … that specialise in maintaining their business stream's applications. Each business-aligned Application Support team works with a corresponding Business Technology and Development team. The Application Support team is responsible for providing technical support for all front office and post-trade applications including trade capture, market data More ❯

We have the opportunity for a Service Support Analyst to join our IT department here at Tokio Marine Kiln on a 6-month fixed-term contract. (This role will be based on-site 5 days a week with some potential for hybrid working). Reporting to the Service …/queues to ensure that customer service level agreements are met, paying attention to the reports in the service desk Dashboard, through the SD Analyst tab. Ensure that escalation procedures are being followed and calls are managed according to priority. Ensure that ITSM calls are directed to the correct … support teams in a timely manner, if not under the scope of the Service Desk. Liaise directly with business users to understand or clarify the nature of the incident/request and to confirm the successful resolution of them. Liaise directly with internal 3rd line support teams to More ❯

Your new company A leading insurance company Your new role Technical Support Analyst What you'll need to succeed 3 + years' experience working as an IT Support Engineer in an ITIL environment Good experience with Windows 11 Good experience of Active Directory. AV Support experience More ❯

Job Description: An IT applications support analyst provides both an operational and a process support function, as well as maintaining primary and peripheral systems. We are looking for an entry-level employee, with no previous experience required. If you are interested in learning and developing, this position … learn and grow. Basic computer skills are desirable. Responsibilities: Assist with office administrative activities. Answer and direct phone calls. Organize and file documents. Provide support on projects and general tasks. Benefits: Transportation allowance. Meal allowance. Assistance medical. Training and development opportunities. More ❯

Our client is one of biggest financial services in North America. They are looking for EU Trading operation support Analyst to join the teams in London. Permanent, 4 days in office. Salary is up to £80k or match your expectation + 10-20% bonus and benefits. Key Responsibilities … real-time and periodic reports Data analysis/SQL based type queries Client and venue/broker certification and testing QA testing of algos Support the Operations/Sales teams Maintain real-time market data feed and manage deployments (redline) Identify production bugs and create tickets for 3rd line … support Build and maintain automated/manual portal testing suite Create and maintain both client facing and internal technical documentation (Eg. FIX specs, Regulatory specs, Confluence pages, etc) Integrate internal systems across regions and maintain system configurations Requirements Bachelor’s Degree in Business, Finance, or Computer Science preferred, equivalent More ❯

Our client is one of biggest financial services in North America. They are looking for EU Trading operation support Analyst to join the teams in London. Permanent, 4 days in office. Salary is up to £80k or match your expectation + 10-20% bonus and benefits. Key Responsibilities … real-time and periodic reports Data analysis/SQL based type queries Client and venue/broker certification and testing QA testing of algos Support the Operations/Sales teams Maintain real-time market data feed and manage deployments (redline) Identify production bugs and create tickets for 3rd line … support Build and maintain automated/manual portal testing suite Create and maintain both client facing and internal technical documentation (Eg. FIX specs, Regulatory specs, Confluence pages, etc) Integrate internal systems across regions and maintain system configurations Requirements Bachelor’s Degree in Business, Finance, or Computer Science preferred, equivalent More ❯

A leading group of global life-saving technology businesses is seeking an Operations Support Analyst to join their expanding team. This exciting opportunity sits at the heart of a transformative digital strategy designed to harness the power of connected, smart technologies across operations and enterprise applications. With a … the smooth operation of critical IT systems, supporting enterprise applications, and driving continuous improvements across a diverse and dynamic technology landscape. Key Responsibilities Operational Support & Monitoring Manage daily IT operations, monitor system health, and escalate urgent service requests as needed. Conduct routine system checks to identify inefficiencies and operational … and stability. Documentation & Training Create and maintain internal training materials and documentation for operational procedures. Contribute to a shared knowledge base to ensure consistent support and service delivery. Problem Solving & Root Cause Analysis Collaborate with internal teams and external vendors to identify and resolve complex issues. Translate technical information More ❯

ensures our platform remains unmatched in terms of functionality, scalability and performance. At Tower, every employee plays a role in our success. Our Business Support teams are essential to building and maintaining the platform that powers everything we do - combining market access, data, compute, and research infrastructure with risk … management, compliance, and a full suite of business services. Our Business Support teams enable our trading and engineering teams to perform at their best. At Tower, employees will find a stimulating, results-oriented environment where highly intelligent and motivated colleagues inspire each other to reach their greatest potential. Responsibilities … The Trading Systems Support Analyst will manage the widely-deployed OMS and market data delivery systems involving every major electronic exchange and asset class. Responsibilities will include: Working closely with traders to understand their needs Solving problems by providing level one and level two support for our More ❯

future. If you would like to submit your CV on a general basis, please follow the link below: Our client requires an experienced IT support analyst to handle the IT functions and 1st and 2nd line support for their London office. You will be the sole IT … for the London office whilst reporting to and being supported by an external IT team. The role will include: Providing 1st and 2nd line support Setting up and maintaining IT equipment and work stations Troubleshooting user issues Training staff on software and equipment Logging IT problems and their resolution More ❯

and asset managers. With more than 40 offices worldwide, the group has over 2,300 employees across Europe, Asia and the Americas. Trading System Support Analyst to provide 1st/2nd level support to all Front Office, real-time trading and market data systems. Overall Responsibilities Provide … 1st/2nd line support for all Trading Platforms offered to both internal and external client base. Trading front end functionality knowledge. Assist in client On-Boarding. High Frequency trading platform knowledge. User & account administration to include limits adjustments upon Risk approval. System outage management of client trades. Liaison … ambitious, hardworking, talented people choose to build their careers. Adaptable and Nimble - Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non-bureaucratic, but well-controlled More ❯

1st Line Support Technician As a 1st Line IT Support Technician, you will be the first point of contact for resolving technical issues, providing essential support to users across the organisation. This is a hybrid role with 3 days onsite work per week in Ipswich. Key Responsibilities … Provide first-line technical support via phone, email, and in-person Log and track IT support tickets in service management system Perform initial diagnosis and troubleshooting of hardware and software issues Reset passwords and manage basic user access controls Support desktop, laptop, and mobile device configurations Escalate … complex issues to second-line support teams Maintain accurate documentation of support interactions Requirements: Experience in 1st Line IT Support within Microsoft environments Familiarity with Office 365 and Active Directory Understanding of hardware components and basic network troubleshooting Excellent communication and customer service skills CompTIA A+ or More ❯

JOB TITLE: Junior Integrations Support Analyst SALARY: £35,340 -£37, 200 LOCATION(S): Watford HOURS : Full-time WORKING PATTERN : Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our Watford office. About this Opportunity Join our dynamic … bugs directly, or raising and prioritising IT bug requests when vital to the relevant department and making internal department aware. To be able to support and complete sophisticated Single Sign-On (SSO) migrations to ensure seamless transitions for customers joining or moving between Employee Benefit Partners (EBPs). Lead … tasks, and maintaining clear communication among partners to achieve successful migrations. Experience of managing SSO-related operations, including handling daily emails, queries, and providing support for all aspects of SSO functionality. Demonstrate experience and be able administer account changes efficiently, including scheme closures, novations, modifications to user data fields More ❯

Your new company Hays Recruitment are working closely with an organisation in York to recruit an IT Support Analyst/Trainer to help new starters during the onboarding stage and provide IT Support. This role requires travel within North and East Yorkshire, so the successful candidate must have … access to their own vehicle. Your new role IT Support/Trainer Permanent York Travel across sites £32,000 to £36,000 (Dependent on Experience) What you'll need to succeed Experience delivering training and/or onboarding in a professional services environment Strong understanding of business processes and … in return 26 days holiday plus bank holidays with the potential to increase up to 29 days on qualifying length of service Flexitime scheme, support varied working patterns (condensed hours, part-time hours) and offer working from home/working from different offices where possible Extra day off for More ❯

Technical Support Engineer/IT Service Desk Analyst who has solid experience with root cause analysis, data centre architecture, network and application management protocols, network administration and troubleshooting, Windows Server OS, SQL, IIS and Exchange Server is required for a leading IT management solutions provider based in Worthing … and 2 Days per Week from Home) JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Technical Support Engineer/IT Service Desk Analyst who has solid experience with root cause analysis, data centre architecture, network and application management protocols, network … administration and troubleshooting, Windows Server OS, SQL, IIS and Exchange Server. Working as a Technical Support Engineer/IT Service Desk Analyst you will join the team to manage support cases, troubleshoot issues, and host remote sessions. As the Technical Support Engineer/IT Service Desk More ❯

your skill set and experience. If our team feels you are better suited for another role, we will reach out about the alternate opportunity. Support Analyst - Integration & Deployment Management London, Montreal Team: Integration Projects Department: Production Control Group (PCG) Position Overview: The Integration Projects team plays a crucial More ❯

Application Support with FX Options Our Client is looking to recruit an experienced Application Support Specialist FX Options to join their team in the City London. You will be providing essential support for their FX Options trading platform and ensure the smooth operation of our trading and … support systems. Purpose of role: • Provide day-to-day support for our FX Options trading platform, including troubleshooting, issue resolution, and user assistance. • Collaborate with the IT team to deploy, configure, and maintain the FX Options trading applications and associated infrastructure. • Monitor system performance, identify potential issues, and … and participate in user acceptance testing (UAT) to ensure the quality and functionality of the applications. • Develop and maintain technical documentation, user guides, and support procedures. Requirements: • Proven experience in a similar role, providing application support for financial systems. • Strong knowledge of FX Options trading concepts and terminology More ❯

IT Support Engineer - Saas/Applications Join this fast growing Software provider, as a Technical Support Engineer looking after users of their software, You’ll play a key role in supporting web applications, providing user support, and training new Users on the platform. Perfect for someone who … wants to get more hands on, & build up their software experience. Key Skills: o Windows support experience o Databases/basic SQL o Web servers - such as Apache experience is helpful o Remote Access Tool Starting salary in the region £30-35K + benefits. Apply now for immediate More ❯

security for the business. Reporting to the COO, Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service … desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Application Support team is responsible for providing technical support for all front office and post-trade applications including trade capture, market data, settlement and clearing systems and their associated client applications, as well as overnight … risk calculation systems and the business systems used by control and support departments. The team handles all support requests, incidents, problems, and business continuity activities, to ensure the highest quality delivery of services to end users and clients. Responsibilities: Provide support for all trading and back-office More ❯

HR, Finance, PSA and Payroll. This will replace the current PeopleSoft solution and several satellite applications. Alongside the programme, we are building a new support model and team to manage the ongoing support and change activity beyond the programme. The new support structure will also cover other … change initiative called Switch. You will be required to work as part of the Finance Product Team on the day to day management and support of Workday and related systems. Reporting to the Workday Finance Systems Team Leader, you will also manage change activities relating to the ongoing maintenance … and improvements to the system. You'll also: Provide day to day 2nd and 3rd line support and administration of the Workday environment and other systems in use in Finance Support and provide knowledge to 1st line support teams - provide continual upskilling of team to enable more More ❯

HR, Finance, PSA and Payroll. This will replace the current PeopleSoft solution and several satellite applications. Alongside the programme, we are building a new support model and team to manage the ongoing support and change activity beyond the programme. The new support structure will also cover other … change initiative called Switch. You will be required to work as part of the Finance Product Team on the day to day management and support of Workday and related systems. Reporting to the Workday Finance Systems Team Leader, you will also manage change activities relating to the ongoing maintenance … and improvements to the system. You'll also: Provide day to day 2nd and 3rd line support and administration of the Workday environment and other systems in use in Finance Support and provide knowledge to 1st line support teams - provide continual upskilling of team to enable more More ❯

focus on managing finance applications, while 7 oversee IT applications. This role will specifically involve managing IT applications. What You'll Do: Provide daily support of production applications, resolving issues promptly and efficiently. Continuously monitor application performance and system health, implementing improvements where necessary. Manage major incidents, ensuring timely … and minimal impact on business operations with SLA. Diagnose and resolve technical issues related to application performance, connectivity, and functionality. Maintain detailed documentation of support activities, including incident reports, troubleshooting steps, and user guides. Identify and record underlying problems from recurring incidents and major incidents. Manage customer expectations by … with technical application queries and provide training as needed. Work closely with engineering, Product Managers, IT infrastructure, and other stakeholders to improve continuous integrations, support and communication. Ensure all support activities comply with industry regulations and company policies. Qualifications Who You Are: Bachelor's degree in Computer Science More ❯

This is a demanding support position, which calls for excellent customer service skills, the ability to articulate solutions clearly and confidently to end users and possess a broad technical knowledge across a range of technologies. You will remain the single point of contact with the customers. Ensuring any fault … resolution of tickets logged with the Service Desk and delivering superior services in line with Service Level Agreements, managing client expectations throughout. As an analyst on the Service Desk, you will act as the first point of contact for customers who report incidents and log service requests. The primary … customer and ITRM, and will providing timely updates, ensuring the fault is assigned the correct level of priority and attention. This is a demanding support position, which calls for excellent customer service skills, the ability to articulate solutions clearly and confidently to end users and possess a broad technical More ❯

we rely on a stable, responsive tech team to help us do just that. The Role This is more than just a 2nd line support role. It's a position that sits at the heart of the team-bridging day-to-day support, infrastructure, and internal projects. You … with others, and grow into a more strategic or infrastructure-focused direction over time. What You'll Be Doing Own and resolve 2nd line support tickets and collaborate closely with 1st line where needed. Act as an escalation point for the team, offering support and informal mentoring. Liaise … servers, permissions). Contribute to internal projects (e.g., upgrades, process improvements, deployment work). Help develop and maintain clean internal documentation and ticket hygiene. Support the onboarding and development of new or junior team members. Proactively suggest improvements to tools, processes, or service quality. What We're Looking For More ❯

IT Systems Administrator/End User Support - Full time permanent role - Based in Twickenham, South West London - Salary up to £50,000 plus benefits A large and leading organisation in the South West London area is looking for an IT Systems Administrator to join their IT function. This is … a fantastic role with a well known organisation within the local area. Duties will include being an escalation to the support team and being responsible for: - IT systems troubleshooting - Supporting with IT roadmap strategy - Making recommendations to existing systems and technologies - Supporting Active Directory, DHCP, DNS, LDAP - VMware, Windows … Server - Mac and Windows OS support (including MDM) - IT projects - Firewall support - Veeam backup To be considered suitable you will need to be able to commute to the South West London area daily and have a background .in providing IT services within a large organisation. In addition, skills More ❯

IT Systems Administrator/End User Support - Full time permanent role - Based in Twickenham, South West London - Salary up to £50,000 plus benefits A large and leading organisation in the South West London area is looking for an IT Systems Administrator to join their IT function. This is … a fantastic role with a well known organisation within the local area. Duties will include being an escalation to the support team and being responsible for: - IT systems troubleshooting - Supporting with IT roadmap strategy - Making recommendations to existing systems and technologies - Supporting Active Directory, DHCP, DNS, LDAP - VMware, Windows … Server - Mac and Windows OS support (including MDM) - IT projects - Firewall support - Veeam backup To be considered suitable you will need to be able to commute to the South West London area daily and have a background .in providing IT services within a large organisation. In addition, skills More ❯