26 to 50 of 200 Support Analyst Jobs in England

Job Title: IS Support Analyst (2nd Line Support) Location: Morpeth, Northumberland Salary: £30,000-£32,000 per annum Are you a skilled IT professional looking to take the next step in your support career? We're seeking a proactive and technically capable IS Support Analyst to deliver expert second-line IT support across … Laboratory, Packaging, and Pharmaceutical manufacturing environments. About the Role: As an IS Support Analyst, you'll act as a vital link between the IT Helpdesk and end users working in highly regulated GxP environments. You will troubleshoot issues, maintain system integrity, and ensure minimal downtime of business-critical and validated systems. This role is key to supporting seamless … operations in both laboratory and production settings. Key Responsibilities: Provide second-line IT support for end users across regulated operational areas. Troubleshoot and resolve complex software, hardware, and infrastructure issues. Support and maintain validated workstations, instrumentation PCs, and specialized systems like LIMS, SCADA/HMI, and PLC-integrated devices. Collaborate with infrastructure teams and vendors to resolve escalated More ❯

IT Training and Support Analyst York/Hybrid Competitive salary + Excellent Benefits This multi-site professional services firm are looking for an experienced IT Training and Support Analyst to join their team. This is a brand-new role, which would suit someone who enjoys working with people and supporting positive change. On-top of delivering … engaging training sessions, youll support the rollout of new technology and processes, acting as the SME for business process support. As an IT Training Analyst, you will also provide occasional second-line support where queries relate to how systems or processes should be used. You will also support onboarding of new joiners with introductory training on … various different formats Monitor and assess staff knowledge absorption and the effectiveness of training Design and deliver training feedback evaluations for all training formats Provide effective post implementation user support for system change projects, Administer training courses, Core skills & experience for this role: Ideally experience in a similar IT Training and Support role Experience working within the Legal More ❯

IT Support Analyst - 2nd line. Are you currently looking to secure your next opportunity within I.T? Perhaps you have experience in First/Second Line Support, Application support or a Software support engineer. Alternatively, you may be a graduate or equivalent within IT/Computer Science/Business Intelligence looking for the right opportunity to … develop your skills further. Our client based are looking for an Internal IT Support Analyst to join their established I.T team. Job Type: Contract to Perm Salary: Hourly equivalent of 28,000 - 30,000 per annum. Location: Surbiton Role Type: Office Based - Hybrid working once fully trained Hours: 40 per week - Mon -Fri Holiday: 25 days Job Role … Internal IT Support across multiple sites and departments Adhering to the ITIL standards Resolving software incidents in line with KPIs Provide remote desktop support Ensure support request 'tickets' are opened, updated and closed as efficiently as possible Software & network analysis, diagnosis, troubleshooting & debugging Active Directory Administration Managing NTFS Permission Smart ticketing expert Telephone & software support for More ❯

Digital Infrastructure Support Analyst page is loaded Digital Infrastructure Support Analyst Apply locations London - Paddington time type Full time posted on Posted Yesterday time left to apply End Date: August 26, 2025 (30+ days left to apply) job requisition id JR101471 Within JCDecaux UK the role of Digital Infrastructure Support Analyst (DISA) provides the … company with initial deployment, configuration, and support of network connected devices across the digital estate. The role is pivotal in ensuring that the digital network, on which our content player assets reside, is maintained in a reliable and consistent state. The DISA sits within the Digital Infrastructure team, part of the Service Delivery department. The role reports to the … Digital Infrastructure Team Leader (DITL) and works closely with the Campaign Management department within the Commercial Sales division as well as Digital Support, Incident Management and Projects teams within the Technical Operations division. JCDecaux UK is a challenging and ever evolving company where improvements to processes, systems and working practices are continually strived for, and the role of DISA More ❯

Are you an experienced Software Support Analyst, looking for a new career move, in to a recently invested & growing UK software product company? Do you possess outstanding customer support skills, with a problem-solving mindset & the ambition to progress in a scaling software company, into 3rd line, product management or even development further down the line? If … so & you have some experience in providing exceptional technical customer support as part of a very good team of like-minded people – we'd like to hear from you! Role title: Software Support Analyst/Consultant. Technical Support Analyst. 2nd line support. Location: Banbury, Oxfordshire. Due to the nature of the role, we cannot offer our … flexible! Good commutes from: Oxford, Warwick, Milton Keynes, Leamington Spa, Bicester, etc. Salary: £30K - £35K Basic + Benefits package. Office hours, weekdays only. We'd hope that an experienced Support Analyst will know what to bring to the role! However, see below for what we'd expect & for an idea of what your day-to-day would be. More ❯

2nd Line Support Analyst Akkodis are currently working in partnership with a leading service provider to recruit an experienced 2nd Line Support Analyst to join their leading support team in Bristol. The Role As a 2nd Line Support Analyst you will deliver BAU/Project services and possess excellent troubleshooting skills with the More ❯

2nd Line Support Analyst Akkodis are currently working in partnership with a leading service provider to recruit an experienced 2nd Line Support Analyst to join their leading support team in Bristol. The Role As a 2nd Line Support Analyst you will deliver BAU/Project services and possess excellent troubleshooting skills with the More ❯

Operations Support Analyst £45000 - 55000 GBP Hybrid WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Operations Support Analyst Location: London | Hybrid (3 days/week in-office) Salary: £45,000 - £55,000 (depending on experience) We're looking for a proactive Operations Support Analyst to join a dynamic, growing team supporting key … HR, Finance, ERP, and integration platforms. About You You're a problem-solver with a strong analytical mindset and hands-on experience in enterprise IT. You understand how to support and improve complex environments, not just react to them. You enjoy working across teams, identifying inefficiencies, and seeing your ideas through to tangible outcomes. Experience in ITIL-based environments … Analyse performance trends and recommend system/process optimisations Build dashboards and reports (SLAs, KPIs) using tools like Excel and Power BI Document internal processes and training materials to support consistent service Work closely with internal teams and external vendors, managing SLAs and service quality Support release and change management processes in line with service management best practices More ❯

We are seeking an Infrastructure Engineer/Support Analyst, responsible for supporting and maintaining our clients internal IT systems and hardware estate as well as supporting their Dynamics 365 support operation. This role is ideal for someone who enjoys hands-on technical work, thrives in a practical support environment, and takes pride in ensuring reliable internal … IT operations. About the Role You will support the day-to-day operational needs of the business, focusing on internal IT systems, equipment, and processes. Main Duties and Responsibilities Application Support Provide 1st and 2nd line support for Microsoft Dynamics 365 applications (internal and external users). Diagnose and resolve technical issues related to Dynamics 365 CRM. … Escalate complex cases, ensuring accurate and complete documentation is maintained. Conduct remote troubleshooting sessions and collaborate with colleagues to reach timely resolutions. Log, track, prioritise and manage support tickets in line with SLAs using our ticketing system. Ensure customers are kept informed throughout the lifecycle of their tickets and receive clear, professional communication. Identify recurring issues and contribute to More ❯

We are seeking an Infrastructure Engineer/Support Analyst, responsible for supporting and maintaining our clients internal IT systems and hardware estate as well as supporting their Dynamics 365 support operation. Training on D365 will be provided! This role is ideal for someone who enjoys hands-on technical work, thrives in a practical support environment, and … takes pride in ensuring reliable internal IT operations. About the Role You will support the day-to-day operational needs of the business, focusing on internal IT systems, equipment, and processes. Main Duties and Responsibilities Application Support * Provide 1st and 2nd line support for Microsoft Dynamics 365 applications (internal and external users). * Diagnose and resolve technical … CRM. * Escalate complex cases, ensuring accurate and complete documentation is maintained. * Conduct remote troubleshooting sessions and collaborate with colleagues to reach timely resolutions. * Log, track, prioritise and manage support tickets in line with SLAs using our ticketing system. * Ensure customers are kept informed throughout the lifecycle of their tickets and receive clear, professional communication. * Identify recurring issues and contribute More ❯

Job summary IT User Services form the central point of contact for all technology related incidents, service requests and queries. The role of the End User Compute Support Analyst is to provide first and second line support for all NHSBSA employees. The End User Compute Support Analyst is responsible for triaging incidents and service requests … and resolving support requests ensuring that service levels and targets are achieved as well as meeting customer satisfaction and continuous service delivery demands. There is a need the End User Compute Support Analyst to understand the importance of integrity and security of ICT systems. What do we offer? o 27 days leave (increasing with length of service … issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary. Add to and ensure the knowledge base and knowledge records are accurate, up to date and relevant for our customers and technology teams. Accurately record, update More ❯

Support Analyst - Microlise TMS Up to £50,000 DOE Location - UK wide with remote working The Support Analyst will manage all aspects of solution deployment including design, configuration, testing, documentation, early life support and transition to BAU of all solutions under the governance of the Applications Team and to provide SME support for other … architect, design, build, and implement internal and customer solutions. Ensure that technical designs, internal documentation, processes and procedures are fully documented and maintained as required Development of solutions that support the internal/customer requirements Delivery of operational reporting within the application product suite Provision of testing documentation and subsequent testing of modifications/solutions Support the configuration … and testing activities to ensure that the delivered solution meets the scope as agreed. Provision of project support and post-live support to the business as agreed with on-site support provision if necessary. Ensure seamless transition to BAU adhering to agreed processes and standards. Identify change requests for technical development that will improve the service being More ❯

Digital Forensic Laboratory Support Analyst Northallerton, UK Job Description Posted Tuesday 10 June 2025 at 00:00 Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc., a publicly listed company on the NYSE with annual revenue in excess of US $6.2bn and employing approx. 22,000 people worldwide. CACI Ltd is an international … we help clients improve operational processes, gain greater insight into their business and reduce costs. From data integration, web reporting and activity-based costing to mobile working, telecom operational support systems and online transactional solutions, we help our clients to understand their business, manage performance and deliver value for money services to their customers. Position Summary: The Digital Forensic … Laboratory Support Analyst provides essential administrative and clerical support to the Digital Forensic Laboratory across all service delivery teams. This role involves a wide range of administrative tasks which contribute to the effective and successful delivery of services in line with client agreed deadlines. The Digital Forensic Laboratory Support Analyst is organised, detail orientated, and More ❯

Digital Forensic Laboratory Support Analyst Northallerton, UK Job Description Posted Tuesday 10 June 2025 at 00:00 Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc., a publicly listed company on the NYSE with annual revenue in excess of US $6.2bn and employing approx. 22,000 people worldwide. CACI Ltd is an international … we help clients improve operational processes, gain greater insight into their business and reduce costs. From data integration, web reporting and activity-based costing to mobile working, telecom operational support systems and online transactional solutions, we help our clients to understand their business, manage performance and deliver value for money services to their customers. Position Summary: The Digital Forensic … Laboratory Support Analyst provides essential administrative and clerical support to the Digital Forensic Laboratory across all service delivery teams. This role involves a wide range of administrative tasks which contribute to the effective and successful delivery of services in line with client agreed deadlines. The Digital Forensic Laboratory Support Analyst is organised, detail orientated, and More ❯

ERP Support Analyst - Application Support | £18K-£30K | Full-Time | Office-Based | Career Growth + Benefits Location: Office-based in lovely offices in Chandlers ford | Hours: Mon-Fri, 08:30-17:30 Job Type: Permanent, Full-Time | Salary: £18,000-£30,000 DOE Industry: ERP Software/Application Support/Business Systems Are you passionate about problem … solving and providing outstanding support to users? Do you have a strong IT background and an interest in business systems? We're seeking a highly motivated ERP Support Analyst to join a fast-growing, dynamic company that delivers cutting-edge ERP software solutions to a diverse client base across a wide range of industries. As part of … a close-knit and experienced support team, you'll play a key role in helping clients resolve application issues, troubleshoot software processes, and ensure their ERP systems are running smoothly and effectively. Whether you're logging tickets or supporting full system upgrades, you'll be at the heart of mission-critical ERP operations. Key Responsibilities Serve as the first More ❯

Hier ist Dein Können gut angelegt We are looking for an IT Support Analyst who is responsible for providing technical support and exceptional customer service to end users while ensuring the seamless operation of IT systems. This role requires technical expertise, sound judgment, and excellent communication skills to achieve established goals. The IT Support Analyst will primarily support offices in London and Amsterdam, with potential travel to additional EU locations as needed. This position reports to IT managers located in the United States. This is a one-year fixed-term contract initially. The job will require a diverse skill set. Main responsibilities include: Support of End-User Devices: Configure, deploy and support virtual desktops, workstations, laptops, desktops, and mobile devices (Windows, Mac, iOS, and Android). Application and Security Support: Provide support for all desktop-level applications and security systems across multiple departments and technology platforms. Technical Troubleshooting: Perform scheduled and unscheduled technical analysis of PC and system issues. Resolve failures, mitigate risks, and make recommendations for continuous improvement. More ❯

Are you a hands-on problem solver with excellent communication skills? Endeavour is looking for a dedicated IT Technical Support Analyst to join our client's team in their London office ASAP. Our client is the leading provider of customer service solutions for the Public Sector. The successful Technical Support Analyst will be solving 2nd and … 3rd line support tickets. Your role will involve liaising with Technical Consultants and ensuring all queries are resolved. Required skills/experience: 1+ year experience in a SaaS Technical Support role Experience with third line (development) support and bug fixing Experience with databases and SQL (MySQL and MS SQL) Exceptional problem-solving skills and attention to detail … Initiative and willingness to mentor less technical colleagues Knowledge of git and GitHub Experience with Amazon Web Services, especially S3 and SDB services If you are an experienced Technical Support Analyst looking to join an established and reputable client, get in touch for further details ASAP More ❯

Retail business seeks an experienced Application Support Analyst to support with every day support tickets in addition to site based technical installations. This role would suit a support analyst with prior experience with Retail systems. Work expectations are 5 days in office during your first 3 months while onboarding and then 3-4 days … per week in office thereafter. Key Responsibilities Trouble shooting issues with retail software and hardware, via tickets. Typically providing L1 and 2 Support with some more complex issues to deal with. Looking for root causes or repeated issues and working as part of a team to resolve and escalate these for long term resolution. Meeting team SLA and KPI … targets. Occasionally working onsite to support software and hardware implementations. This would involve planning and organising internal and 3rd party resources, creating an implementation plan and then supporting onsite to deal with any issues on the day. About you: 2+ years prior Application Support/IT Support experience with Software and Hardware found in a Retail setting More ❯

Cyber Security SOC Support Analyst Location: London Hybrid (working from home 3 days per week) Salary: £30-35K plus excellent benefits package Company Overview Our client is an award-winning Managed Service Provider (MSP) offering bespoke IT solutions and specialist Cyber Security services to businesses across London. This is an exciting opportunity to further your career in … Cyber Security, joining a thriving and supportive team within a leading MSP. Key Requirements Essential Experience: Minimum 1 year proven experience in a Tier 1 Cyber Security SOC Support Analyst role Prior experience in a Managed Service Provider (MSP) environment preferred Working knowledge of Microsoft Defender XDR and Microsoft Sentinel (SIEM) Hands-on experience with the Microsoft Defender … suite , including Endpoint Detection and Response Solid understanding of Microsoft 365 Cloud Technologies , particularly from a threat landscape perspective Certifications: SC-200 Microsoft Certified: Security Operations Analyst Associate SC-900 Microsoft Certified: Security, Compliance and Identity Fundamentals Personal Attributes: Highly motivated , with a can-do attitude Exceptional attention to detail and communication skills Client-focused with a professional telephone More ❯

IT Support Analyst - Bromley KENT Salary: Up to £30K Are you an IT Support professional with at least a year of experience in a similar role? This is your chance to advance your career in a dynamic and growing organisation. You will Join our clients IT team as an IT Support Analyst , providing essential support to over 3,000 users. As we embark on an exciting digital transformation journey, you will play a key role in enhancing theCentral Services systems—ensuring seamless user support and effective business operations. Key Responsibilities: Provide responsive IT support to end-users, both onsite and remotely Monitor and manage the IT support ticket queue, ensuring timely … to understand and resolve their concerns Utilise diagnostic tools and knowledge bases for troubleshooting Configure and maintain user profiles and system access Assist with hardware setup, installation, and maintenance Support key applications, including Windows 10/11 and Microsoft 365 Skills & Experience Required: At least one year of experience in an IT Support role Proficiency with Microsoft Windows More ❯

Retail business seeks an experienced Application Support Analyst to support with every day support tickets in addition to site based technical installations. This role would suit a support analyst with prior experience with Retail systems. Work expectations are 5 days in office during your first 3 months while onboarding and then 3-4 days … per week in office thereafter. Key Responsibilities Trouble shooting issues with retail software and hardware, via tickets. Typically providing L1 and 2 Support with some more complex issues to deal with. Looking for root causes or repeated issues and working as part of a team to resolve and escalate these for long term resolution. Meeting team SLA and KPI … targets. Occasionally working onsite to support software and hardware implementations. This would involve planning and organising internal and 3rd party resources, creating an implementation plan and then supporting onsite to deal with any issues on the day. About you: 2+ years prior Application Support/IT Support experience with Software and Hardware found in a Retail setting More ❯

Great Place to Work-Certified , based on outstanding feedback, with 91% of our team endorsing Radar Healthcare as a great place to work. The Opportunity Radar Healthcare's new Support Analyst We're seeking a motivated individual who enjoys learning and problem-solving to join our Support Team as a 1st Line Support Analyst . … As the first point of contact for our customers, Support Analysts manage and resolve support queries via phone and email, ensuring a positive customer experience. The role involves understanding customer issues, assisting with system use, and escalating bugs or problems as needed. Ideal candidates possess strong problem-solving skills, excellent communication, and a passion for learning in a … dynamic support environment. Please note that shifts will cover hours between 8am and 6pm (35 hours/week). What you'll be doing to make a difference: Providing excellent customer service with clear communication and empathy. Logging and responding to support queries within SLA guidelines. Investigating and resolving issues. Escalating tickets to higher support levels as More ❯

Role: Business Systems (ERP) Support Analyst Location: Lincolnshire (Hybrid, minimum of 3 days a week on site) Salary: £35,000 per annum + annual bonus Hours: Monday to Friday, 8:30 AM - 5:00 PM Benefits: Annual bonus, private medical insurance, company pension, free on-site lunches, free parking, company events, sick pay Picture yourself working with a … global manufacturing group, a company with 13 UK sites that's passionate about sustainability and always pushing the boundaries of technology. As a Business Systems (ERP) Support Analyst, you'll be at the heart of their operations, helping teams across finance, manufacturing, and more do their best work. Based in Lincolnshire, you'll have the flexibility to work … colleagues by travelling between sites. You'll join a small, supportive IT team led by a manager who truly cares about helping people grow. Working alongside a skilled Business Analyst with deep technical expertise, a couple of skilled IT technicians, and a Power Platform specialist, you'll be part of a group that values collaboration and trusts each other More ❯

IT Support Analyst Location: Ipswich Eligibility for SC clearance is required A growing global tech company is looking for an IT Support Analyst to join its dynamic support team. Youll provide 1st and 2nd line support to both customers and internal users, helping resolve technical issues and maintain high service standards. Full training and … career development provided. Key Responsibilities Deliver exceptional technical support and customer service Log, track, and resolve incoming support requests Troubleshoot product and IT issues, escalating when necessary Work collaboratively with cross-functional teams Support internal users with general IT issues What youll need: Experience in IT support or customer service Degree-level education or equivalent practical More ❯

Junior IT Support Analyst/Entry Level IT Engineer, £140 per day inside IR35 1-3 months rolling contract, Derby Bench IT require a Junior IT Support Analyst to join a large organisation starting ASAP working onsite full time in Derby is mandatory. This position would be ideal for an individual who is looking to start … IT or has some experience which they are looking to build upon and learn. The successful candidate should have the skills and experience included below; Some experience in IT support or relevant internship. Associate's degree in IT, Computer Science, or related field; or equivalent experience. Respond to IT service desk tickets. Assist users via phone, email, or in … person. Set up and maintain computers and peripherals. Manage user accounts and passwords. Support software installations and updates. Ability to troubleshoot technical issues. Good communication skills. Strong problem-solving skills. Ability to work independently and in a team. Junior IT Support Analyst/Entry Level IT Engineer, £140 per day inside IR35 1-3 months rolling contract More ❯