76 to 100 of 200 Support Analyst Jobs in England

Salary band: Dependant upon experience Contract type: Permanent Date posted: Date not specified A market-leading provider of online global legal analysis and regulatory monitoring is seeking a Client Support Analyst to work within their Client Support Team. The Client Support Analyst will work directly with the organisation's in-house lawyers and product teams … providing content management and administrative support for existing and new products, as well as supporting external clients and handling administrative tasks such as liaising with the Finance department regarding client billing activities for new subscriptions and renewals. The Responsibilities: Serve as the primary point of contact for all client support queries, handling enquiries via telephone, email, or the … website feedback. Collaborate with primary client contacts to ensure appropriate levels of product access are maintained. Work closely with in-house product lawyers to assist with specific product queries. Support in-house lawyers with the development of legal content. Maintain the database of existing subscribers and users. Update and maintain intranet sites with products and initiatives. Liaise with the More ❯

Technology Senior Application Support Analyst Location: Sutton, Surrey, United Kingdom Contract Type: Regular Schedule: 35 Job ID: R95781 About the Company At ICIS, our mission is to optimize the world's resources. We help companies make strategic, sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with … about ICIS at the link at: . About the Team You'll be part of a team that values reliability - not just in our systems, but in how we support one another and communicate. We're committed to providing a smooth, transparent, and supportive experience for our customers, especially when challenges arise. In this role, your attention to detail … empathy, and clear communication will have a meaningful impact every day. About the Role We're looking for a Senior Production Support Analyst to help ensure the reliability and responsiveness of our customer-facing systems. This role is about more than technical troubleshooting - it's about delivering a thoughtful, effective support experience for both internal and external More ❯

Software Support Analyst - SQL/Saas/Applications Join this fast growing Software provider, as a Technical Support Engineer looking after users of their software, You'll play a key role in supporting Saas/Web applications, providing user support, and training new Users on the platform. Perfect for someone who wants to get more hands … on, & build up their software experience. Key Skills: o Technical Support experience, supporting users of Business Applications o Windows support experience o Databases/basic SQL o Remote Access Tools Entry level role - salary in the region £24-27K Apply now for immediate consideration and interview this week! Software Support Analyst - SQL/Saas/ More ❯

Support Analyst - Customer Service Application Deadline: 10 August 2025 Department: Client Success Employment Type: Full Time Location: London or Manchester, UK Reporting To: Client Success Team Manager Compensation: £28,500 - £34,000/year Description Support Analyst Team: Client Success Location: London or Manchester, UK Flexible working: Remote working supported, around 10-20% on-site requirement … around the arts and technology whose mission is to help arts organisations be more successful. We're doing this through a combination of cloud-based software and consultative customer support that empowers arts organisations to grow revenue, increase efficiency, and build stronger relationships with audiences. We are always looking for new ways to approach problems, share knowledge, and better … data and the Spektrix CRM. You will be part of a delivery team who together hold the accountability of managing the success of our clients - specifically through responding to support tickets and calls, prioritising effectively to ensure clients get the very best service and outcomes. Support Analysts help Spektrix clients to find solutions to problems, analyse their data More ❯

Support Analyst - Customer Service Application Deadline: 10 August 2025 Department: Client Success Employment Type: Full Time Location: London or Manchester, UK Reporting To: Client Success Team Manager Compensation: £28,500 - £34,000/year Description Support Analyst Team: Client Success Location: London or Manchester, UK Flexible working: Remote working supported, around 10-20% on-site requirement … around the arts and technology whose mission is to help arts organisations be more successful. We're doing this through a combination of cloud-based software and consultative customer support that empowers arts organisations to grow revenue, increase efficiency, and build stronger relationships with audiences. We are always looking for new ways to approach problems, share knowledge, and better … data and the Spektrix CRM. You will be part of a delivery team who together hold the accountability of managing the success of our clients - specifically through responding to support tickets and calls, prioritising effectively to ensure clients get the very best service and outcomes. Support Analysts help Spektrix clients to find solutions to problems, analyse their data More ❯

Advancing People Recruitment Specialists are now recruiting for a Support Analyst to work for a worldwide, market leading Technology Company who have an office in Hungerford, Berkshire. We are looking for an experienced Support Analyst who will be the first line of support for customers, assisting with the initial setup of their payment systems and … providing ongoing support to ensure smooth operation. Our client provides specialist software, services and support to deliver fully integrated trading and business management solutions. With a wide range of clients including wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. As a HR Business Partner you will have global reach with offices in the UK, Ireland … Responsibilities: Onboarding New Customers : Assist new clients with the initial application, provisioning, setup, and integration of payment solutions, ensuring a smooth and efficient implementation of payment services. Provide Ongoing Support : Offer technical assistance to customers regarding payment processing and device issues, ensuring that all queries are resolved promptly and professionally. Case Management : Prioritize and manage support cases using More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide … 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide … 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide … 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

success, they have supported healthcare teams around the world with their clinical reporting and audits, transforming how data is used to improve patient outcomes. They are seeking an Application Support Analyst to join their highly skilled and committed support team, to provide enterprise-level assistance. In this highly rewarding role, the Technical Support Analyst will … interesting and challenging issues and identifying the necessary activity required to complete each client’s implementation, ensuring that products are used within their full capabilities. Key responsibilities: Take incoming support calls from customers and provide assistance as required. Monitor incoming support tickets and ensure response within the agreed SLAs. Analyse customer issues, diagnose and resolve where possible. Escalate … the issue for assistance from the development team if required. Maintain and track and close support issues on Jira. Install and customise applications for new customers. Run training sessions for new users. Test bug fixes released by the development team before delivery to the customer. The successful candidate will hold a technical degree, along with strong application support More ❯

success, they have supported healthcare teams around the world with their clinical reporting and audits, transforming how data is used to improve patient outcomes. They are seeking an Application Support Analyst to join their highly skilled and committed support team, to provide enterprise-level assistance. In this highly rewarding role, the Technical Support Analyst will … interesting and challenging issues and identifying the necessary activity required to complete each client s implementation, ensuring that products are used within their full capabilities. Key responsibilities: Take incoming support calls from customers and provide assistance as required. Monitor incoming support tickets and ensure response within the agreed SLAs. Analyse customer issues, diagnose and resolve where possible. Escalate … the issue for assistance from the development team if required. Maintain and track and close support issues on Jira. Install and customise applications for new customers. Run training sessions for new users. Test bug fixes released by the development team before delivery to the customer. The successful candidate will hold a technical degree, along with strong application support More ❯

Application Support Analyst - Saas/SQL/HTML Join this fast growing Software provider, as a Technical Support Engineer looking after users of their software, You'll play a key role in supporting web applications, providing user support, and training new Users on the platform. Perfect for someone who wants to get more hands on, & build … up their software experience. Key Skills: o Background in Application Support, working on Saas applications o Databases support & SQL querying o Web servers & HTML/CSS o Remote Access Tool Starting salary in the region £35-45K + benefits. Apply now for immediate consideration and interview this week! Application Support Analyst - Saas/SQL Oscar More ❯

Application Support Analyst - Saas/SQL Join this fast growing Software provider, as a Technical Support Engineer looking after users of their software, You'll play a key role in supporting web applications, providing user support, and training new Users on the platform. Perfect for someone who wants to get more hands on, & build up their … software experience. Key Skills: o Windows support experience o Databases/basic SQL o Web servers - such as Apache experience is helpful o Remote Access Tool Starting salary in the region £35-40K + benefits. Apply now for immediate consideration and interview this week! Application Support Analyst - Saas/SQL Oscar Associates (UK) Limited is acting More ❯

What do you want to search? Keyword Apprenticeship Type Location IT Support Analyst Apprentice , Apply From: 24/07/2025 Learning Provider Delivered by QA LIMITED Employer EBIQUITY ASSOCIATES LIMITED Vacancy Description To log all incidents and service requests in the Ebiquity IT service management tool. The interactions can take place through multiple channels e.g. phone, email … desktop PC's, laptops, and installations To carry out user administration (e.g., new starter account creation/leaver) To provide input to process documentation Key Details Vacancy Title IT Support Analyst Apprentice Employer Description Ebiquity is the world leader in media investment analysis. Trusted by more than 75 of the top 100 global advertisers - and 500 more worldwide. … Closing Date For Applications 2025-08-:59:59 Interview Begin From Possible Start Date 2025-08-:00:00 Training Training to be Provided Why choose our Azure Cloud Support Specialist Apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new More ❯

2nd Line Support Analyst - 24/7 Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Analysts to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging … technologies. The Role As a 2nd Line Support Analyst you will be a proactive individual with an understanding of IT infrastructure and work in triage support across multiple customers within multiple technologies. The roles will focus on resolving incidents, increasing the first-time fix rates in addition to Batch Management and Event Monitoring. The Responsibilities * Batch Monitoring … achieved. * Patch Management. * Increase the First Time Fix rate. * Adhere to escalation procedures. * Assist with technical escalations for other team members. * Monitor call queue and follow up with specialist support teams for resolution. The Requirements * Security (SC Clearance) or able to achieve. * A good technical working knowledge of SQL, Wintel, Messaging, and Patching would be highly beneficial. * Some Infrastructure More ❯

1st Line Technical Support Analyst Location : Borehamwood, WD6 1JD Salary : £25K – £30K per annum, DOE + Excellent Benefits! Contract : Full time, permanent Benefits: 20 days holiday plus bank holidays, Bupa Cash plan with EAP support after 1 month service, 4% Pension contribution (matched by employee), Stock options after 1 years’ service, Private Health Insurance after 2 years … your skills through experience and training. We have extremely high standards in everything we do and place importance on continued technical development achieved through Microsoft accreditations. 1st Line Technical Support Analyst – About the role: You will be working directly with our clients on our Service Desk, handling inbound tickets and calls, and providing excellent customer service to our … macOS, desktop, server management tools & networking products. What we need from you: Ideal applicants will have good written & phone skills and at least 2-3 years’ experience and demonstrate support knowledge to a 1st line level of the following technologies: Microsoft 365 Microsoft Azure Microsoft Entra Intune Windows Server (2019/2022/2025) Active Directory Windows networking Basic More ❯

2nd Line Support Analyst - 24/7 Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Analysts to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging … hybrid role and working on a shift rotation. You will work 14 out of 28 days and any evening shifts would be WFH. The Role As a 2nd Line Support Analyst you will be a proactive individual with an understanding of IT infrastructure and work in triage support across multiple customers within multiple technologies. The roles will … achieved. Patch Management. Increase the First Time Fix rate. Adhere to escalation procedures. Assist with technical escalations for other team members. Monitor call queue and follow up with specialist support teams for resolution. The Requirements Security (SC Clearance) or able to achieve. A good technical working knowledge of SQL, Wintel, Messaging, and Patching would be highly beneficial. Some Infrastructure More ❯

D365 Business Central Support Analyst Hybrid £50k - £70k We're partnered with a large UK manufacturer who are on a mission to transform their expansive ERP landscape onto Dynamics Business Central. As a D365 Business Central Support Analyst, you’ll play a key role in enhancing the system and streamlining business processes, particularly within manufacturing operations. … a company that values innovation, collaboration, and continuous improvement. You'll be responsible for analysing and improving manufacturing business processes, gathering functional requirements as well as providing training and support to users. You will also be troubleshooting system issues, promoting best practices, and data analysis for reporting. Previous Experience Required: Strong understanding of manufacturing business processes. Experience supporting and More ❯

You'll be joining a dynamic team for a leading global supplier for software solutions. Are you a Support Analyst looking for a role with job longevity and to build a career? If so, we'd love to hear from you. You will have the flexibility of hybrid working and appealing benefits. As the Support Analyst you will be providing 1st, 2nd and 3rd line support to our clients existing customer base. Understanding business process, some internal training and ideally experience of working with SYSPRO ERP. Responsibilities: Provide remote and telephone support to customers Product testing on new and existing products Provide internal training Build and share knowledge on new features of software … To give advice and support teams with any project issues so they can be resolved Strong understanding of business processes, logistics Work alongside the Support Desk Manager to help ensure opportunities are grown and customer expectations met Skills: Experience of SYSPRO ERP Previous experience of ERP support/Help Desk Full understanding of product testing, test documentation More ❯

Job summary An exciting opportunity has arisen for a Telephony Support Analyst to join our IT Operations Telephony Team. In this role, you will be a key member of the Networks and Telephony Team, providing crucial technical support and administration for all fixed-line and mobile telephony services across the South Devon Health Community. The successful candidate … will have a good breadth and depth of IT knowledge and will be responsible for the technical configuration and day-to-day support of our diverse telephony solutions, including the Cisco IP Telephony Network, the Alcatel Lucent backup telephone system, and mobile phones. A primary focus of this position will be providing second-line support to end-users … able to work under pressure, manage competing priorities, and have a logical and analytical approach to diagnosing and resolving complex faults. Main duties of the job As a Telephony Support Analyst, the post holder's main duty will be to provide day-to-day technical support to end-users for all telephony-related queries. The post holder More ❯

Department delivers differentiation, scalability and security for the business. Reporting to the COO, Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service desk, network and system infrastructure … IT operations, security, enterprise architecture and design. The Support function provides technical support for all applications. The Application Support team runs a 24/5 global front door to keep us up and running, backed up by business-aligned Support teams that specialise in maintaining their business stream's applications. Each business-aligned Application Support team works with a corresponding Business Technology and Development team. The Application Support team is responsible for providing technical support for all front office and post-trade applications including trade capture, market data, settlement and clearing systems and their associated client applications, as well as overnight risk calculation systems and the business systems used by control and More ❯

IT Support AnalystGloucesterHybrid with travel£30,000 - £35,000The Level 2 IT Support Analyst provides second-line IT support across all Gloucestershire sites in the organisation, taking ownership of escalated issues and ensuring the smooth operation of cloud-based and on-premise systems.The role involves remote and on-site troubleshooting, user administration, system configuration, and escalation … of complex infrastructure and security issues. Working closely with Field Technicians, the Senior IT Analyst, and the Head of IT, the postholder plays a key role in delivering responsive, secure, and high-quality IT services across the organisation.Main Duties and Responsibilities Work collaboratively and effectively with colleagues within the Trust IT Services team to support the development of … the Trust IT Service Follow and deliver upon the Trust's IT service desk support and incident management policies and processes to all stakeholders Follow and deliver IT service desk incident and support service offerings in line with the Trust's internal and external KPIs and SLAs. Support the Head of IT in ensuring that all stakeholders More ❯

Are you passionate about resolving issues before they impact the user? Join our fast-paced IT Operations team as an Application Support Analyst , where you'll be the first line of defence in maintaining a seamless customer experience across our tech estate. You'll monitor live systems, respond to critical alerts, and work collaboratively to ensure we continue … future growth and we would love to give you the opportunity to grow with us! Interested? Take a look below to understand what you'll be doing as Application Support Analyst: Monitoring and logging application events, system failures and alerts across business-critical IT systems. Providing first-line support and incident resolution, escalating only where necessary. Triage … our internal Knowledge Base with repeat procedures and known fixes. Contributing to weekly feedback loops, identifying recurring issues and continuous improvement opportunities. Acting as the single point of IT support out-of-hours, including handling user access requests and high-priority incidents. Collaborating with Duty Managers to ensure timely, effective communication on live issues. Still interested? Great News! We More ❯

Are you passionate about resolving issues before they impact the user? Join our fast-paced IT Operations team as an Application Support Analyst on a 6 Month Fixed Term Contract , where you'll be the first line of defence in maintaining a seamless customer experience across our tech estate. You'll monitor live systems, respond to critical alerts … future growth and we would love to give you the opportunity to grow with us! Interested? Take a look below to understand what you'll be doing as Application Support Analyst: Monitoring and logging application events, system failures and alerts across business-critical IT systems. Providing first-line support and incident resolution, escalating only where necessary. Triage … our internal Knowledge Base with repeat procedures and known fixes. Contributing to weekly feedback loops, identifying recurring issues and continuous improvement opportunities. Acting as the single point of IT support out-of-hours, including handling user access requests and high-priority incidents. Collaborating with Duty Managers to ensure timely, effective communication on live issues. Still interested? Great News! We More ❯

We are seeking a D365 CE Support Analyst to work for a well established Microsoft consultancy who specialise in the Dynamics 365 and Power Platform sector.This is a growing company who have a strong project pipeline and as such they are growing their support function.You will be responsible for the resolution or implementation of any issues and … strong working relationships with customers, clarify their requests and also to troubleshoot their issues effectively. Responsibilities: * Logging and processing customer requests and issues using Dynamics 365* Troubleshooting and diagnosing support issues via the phone, email or onsite visits* Effective ticket management to meet defined service levels* Assist with project related work, such as brand new implementations or improvements to … customisation - fields, forms, business rules, workflows* Knowledge of Dynamics 365 security and settings.* Experience with data handling, exporting, validating and re-importing.* 2 years' experience within a desktop support role.You will based hybrid in the office near to Hook, Hampshire so will need to be within travelling distance to the office.Sponsorship will not be available for this role and More ❯