Support Engineer Jobs in England

101 to 125 of 622 Support Engineer Jobs in England

Technical Support Engineer

Southampton, Chandler's Ford, Hampshire, United Kingdom
MC Technical Recruitment Ltd
Technical Support Engineer Up to £35,000 Southampton MC Technical Recruitment is currently looking to recruit a Technical Support Engineer/Product Specialist Engineer to provide customer service support for Electrical Energy & Measurement & Control products. As a Product Technical Support Engineer/Applications Engineer, you will be responsible for: • Become a … Client/Customer facing product specialist • Provide pre & post sale technical support for Energy & Control electronic products • Discussion of product in the Intelligent systems & CHP/Heat Engineering sector • Find appropriate communication solutions for products. • Provide technical information to ensure customer has correct product. • Visit corporate UK based customers to expand knowledge & business understanding. To be considered for this More ❯
Employment Type: Permanent
Salary: £30000 - £35000/annum
Posted:

Messaging Middleware Support Engineer - Electronic Trading

London, United Kingdom
Pontoon
Job Title: Messaging Middleware Support Engineer - Electronic Trading Contract: 12 Months Location: London (2 to 3 Days Onsite) Work Pattern: Full Time Rate: Highly Competitive for Suitable Candidates Are you passionate about electronic trading and middleware technologies? Do you thrive in a dynamic environment where you can make a real impact? Join our client as a Messaging Middleware … Support Engineer and help shape the future of electronic trading! About the Role: As a Messaging Middleware Support Engineer, you will engage in both development and operational activities to support message-oriented middleware in the electronic trading space. Collaborate with regional and globally distributed teams to maintain and enhance existing and new messaging architectures. This …/subscriber messaging products. Message replication, high-volume messaging, and scaling experience Ability to coordinate seamlessly with application and infrastructure teams during releases. Experience in tracking and managing vendor support tickets while triaging urgent production issues. Hands-on experience with on-call support for production environments. Solid troubleshooting skills for production applications. Excellent communication skills, both written and More ❯
Employment Type: Contract
Posted:

Messaging Middleware Support Engineer - Electronic Trading

London, South East, England, United Kingdom
Pontoon
Job Title: Messaging Middleware Support Engineer - Electronic Trading Contract: 12 Months Location: London (2 to 3 Days Onsite) Work Pattern: Full Time Rate: Highly Competitive for Suitable Candidates Are you passionate about electronic trading and middleware technologies? Do you thrive in a dynamic environment where you can make a real impact? Join our client as a Messaging Middleware … Support Engineer and help shape the future of electronic trading! About the Role: As a Messaging Middleware Support Engineer, you will engage in both development and operational activities to support message-oriented middleware in the electronic trading space. Collaborate with regional and globally distributed teams to maintain and enhance existing and new messaging architectures. This …/subscriber messaging products. Message replication, high-volume messaging, and scaling experience Ability to coordinate seamlessly with application and infrastructure teams during releases. Experience in tracking and managing vendor support tickets while triaging urgent production issues. Hands-on experience with on-call support for production environments. Solid troubleshooting skills for production applications. Excellent communication skills, both written and More ❯
Employment Type: Contractor
Rate: Salary negotiable
Posted:

Senior Technical Support Engineer

Gloucester, Gloucestershire, South West, United Kingdom
Hybrid / WFH Options
Forward Role
Senior Technical Support Engineer Salary: £55000 - £65000 + Excellent Benefits Location: Cheltenham, Gloucester – Hybrid Clearance Required: You are required to hold an eDV level security clearance Are you an experienced Support Engineer ready to step into a senior role within a high-impact, mission-critical environment? We're working with a global leader in Cyber & Intelligence … who are actively seeking a Senior Support Engineer to join their dynamic and fast-paced operations team. This is a unique opportunity to work on secure platforms used by high-profile government and defence clients, where your technical expertise will truly make a difference. Role Overview As a Senior Support Engineer, you'll play a pivotal … infrastructure. From proactive system monitoring to incident resolution and collaboration with engineering teams, you'll ensure the seamless performance and security of essential systems. Key Responsibilities Provide advanced technical support for complex, live systems Monitor critical infrastructure to ensure optimal uptime and reliability Troubleshoot issues across Linux servers, applications, and cloud environments Work closely with development teams to resolve More ❯
Employment Type: Permanent
Salary: £65,000
Posted:

Customer Support Engineer

Bournemouth, Dorset, England, United Kingdom
On Target Recruitment
The Company: A market leading diagnostics company. Global business A progressive, high-tech healthcare business. Invest in their staff. Offer career progression opportunities. The Role of the Customer Support Engineer Engineering and customer support role, working in a team of 4, covering 7 hospital sites across Hampshire and Dorset Attending to breakdowns, repair and PPM. Key activities … and preventative maintenance across the sites’ portfolio. Will also be providing customer training on the equipment Covering the IVD portfolio Full Product and training provided Benefits of the Customer Support Engineer £52,170 basic salary with some flex potentially depending on experience Bonus 12% of Salary Car or £7200 allowance Group Income Protection Employee Assistance Programme Pension Life … Assurance, Benefit Funding The Ideal Person for the Customer Support Engineer Must have an engineering qualification, Bsc or HND of equivalent Ideally you will have clinical pathology diagnostics experience Will look at other complex medical equipment such as MRI systems An ambitious and motivated, qualified field service professional You have good electro-mechanical systems knowledge, however our client More ❯
Employment Type: Full-Time
Salary: £52,170 per annum
Posted:

Senior Technical Support Engineer I

London, United Kingdom
Alloy Inc
Venture Partners, Primary Venture Partners, Eniac Ventures, and others and well positioned to bring on incredibly talented individuals to help take us to the next level! The Senior Technical Support Engineer I (TSE) is crucial to ensuring Alloy's clients have an exceptional experience by resolving technical issues efficiently, providing solutions, and contributing the improvement of the Alloy … product and Support processes. This role focuses on troubleshooting issues that range in complexity, crafting client-facing resources like Knowledge Base articles and Root Cause Analysis reports, and mentoring peers, all while demonstrating professionalism. By deepening product expertise and contributing the team during your tenure, the Senior Technical Support Engineer I plays an important role in meeting … client needs and driving client satisfaction. What you'll be doing As a Senior Technical Support Engineer I, you will be responsible for managing and resolving support cases using our ticketing system, Zendesk, contributing to knowledge sharing, and collaborating with teams across Professional Services, Product, and Engineering. You'll be leveraging your technical skills, problem solving skills More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Support Engineer

Penn, High Wycombe, Buckinghamshire, England, United Kingdom
Hybrid / WFH Options
Eligo Recruitment
Join a Leading Global Manufacturer as a Product Support Engineer/Technical Support - High Wycombe Location: High Wycombe Type: Full-time Salary: £21,000 - £35,000 per year (depending on experience) Additional Pay: Yearly bonus (up to £4,000)Are you ready to elevate your technical support career with a leading global company? Our esteemed client … a top manufacturer in the Access Control security sector , is seeking a Product Support Engineer/Technical Support professional to join their growing team in High Wycombe . With over 30 years of industry experience, they are at the forefront of advanced technology, committed to delivering exceptional customer service. What’s in it for you? Competitive salary … with an attractive annual bonus scheme (up to £4k). Comprehensive training and professional development to support your growth. Global company culture with a friendly, collaborative atmosphere. Be part of a team that thrives on innovation , collaboration , and continuous improvement . Work with cutting-edge technology in the security sector , focusing on cloud-connected systems . Role Overview As More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

3rd Line Support Engineer - Microsoft Cloud, Azure + M365

London, United Kingdom
InfraView Ltd
Jobs Search Type All Job Area All 3rd Line Support Engineer - Microsoft Cloud, Azure + M365 London £45,000 - £50,000 + 10% bonus 3rd Line Support Engineer - Microsoft Cloud, Azure + M365 - Central London £45,000 - £50,000 + 10% bonus Do you want to be an exceptional 3rd line support engineer that … s a brilliant opportunity to join a highly respected Microsoft Gold partner MSP, delivering managed services to some of their high-value, key clients. This is a visible, senior support role where you'll handle escalations, and act as a technical mentor within the business. You'll be joining a close-knit team in central London, working from the … office full-time during probation, then moving to a 4-day office/1-day home setup post-probation. Proven 3rd Line support experience in a busy MSP or IT Services environment Strong skills across Microsoft technologies - Azure, M365, Intune, AAD, Exchange, Entra Confidence dealing with major incidents, escalations and tricky support issues Comfortable with scripting (e.g. PowerShell More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Support Engineer on call rota - Software - Remote

London, South East, England, United Kingdom
Hybrid / WFH Options
Salt Search
Technical Support Engineer - Software Solution - Remote Daily rate: £300 - £400 (inside IR35) Duration: 3 - 6 months Start: ASAP My client is looking for an experienced Technical Support Engineer to join our team. The successful candidate will be responsible for providing exceptional technical support for a range of API-based software microservices and associated products developed … fintech clients. Key Responsibilities : Deliver an exceptional support experience to the client, maintaining end-to-end accountability for resolving issues and keeping the client informed of progress in a timely manner Provide technical support for API-based microservices and related software services , ensuring timely resolution of client issues Diagnose and troubleshoot technical problems, including API connectivity, microservice interactions … software components , hardware, and network-related issues. Collaborate cross-functionally with teams, including engineering, product management, and cloud operations to resolve complex technical issues. Support with the set up and management of support processes and tools, maintaining a flexible mindset that processes will need to evolve as new technological capabilities are implemented Act as the point of contact More ❯
Employment Type: Contractor
Rate: £300 - £400 per day
Posted:

Technical Support Engineer (on call rota) - Software - Remote

London, United Kingdom
Hybrid / WFH Options
Salt Digital Recruitment
Technical Support Engineer - Software Solution - Remote Daily rate: £300 - £400 (inside IR35) Duration: 3 - 6 months Start: ASAP My client is looking for an experienced Technical Support Engineer to join our team. The successful candidate will be responsible for providing exceptional technical support for a range of API-based software microservices and associated products developed … fintech clients. Key Responsibilities : Deliver an exceptional support experience to the client, maintaining end-to-end accountability for resolving issues and keeping the client informed of progress in a timely manner Provide technical support for API-based microservices and related software services , ensuring timely resolution of client issues Diagnose and troubleshoot technical problems, including API connectivity, microservice interactions … software components , hardware, and network-related issues. Collaborate cross-functionally with teams, including engineering, product management, and cloud operations to resolve complex technical issues. Support with the set up and management of support processes and tools, maintaining a flexible mindset that processes will need to evolve as new technological capabilities are implemented Act as the point of contact More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Production Support Engineer

London, United Kingdom
TP ICAP Group
Senior Production Support Engineer page is loaded Senior Production Support Engineer Apply locations UK - City Quays - Belfast time type Full time posted on Posted Today job requisition id R3703 Group Overview The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities … guides every decision we make, from the tools we develop to the relationships we nurture with our members. Role Overview Liquidnet Europe Limited is looking for a Senior Production Support Engineer to work within the EMEA Platform Services Team. The team requires a motivated self-starter who has the technical skills to support a growing number of … utilising their FIX, Linux, Windows Server, DevOps, database and networking skills. This will be a varied role involving working on a multitude of cross-platform market-leading technologies to support the running of our bespoke trading platform. The successful candidate will be responsible for all aspects of support covering both proprietary and third-party applications from the front More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Support Engineer

South West London, London, England, United Kingdom
Love Success Recruitment
IT Support Engineer - Onsite | 5-Week Contract | £170-£180/day + Holiday Pay Location: St James's, London SW1Y Duration: July 21 - August 26 (ASAP Start) Schedule: 5 days per week, office-based A leading organisation is seeking an experienced IT Support Engineer for a 5-week onsite contract. The role combines day-to-day … high-level VIP support. The ideal candidate will be confident working in a fast-paced, professional environment, supporting senior executives and maintaining critical IT systems. Key Responsibilities: Service Desk Support: Manage incidents and service requests from creation to resolution Prioritise, assign, and escalate tickets in line with SLAs Collaborate with 1st Line and backend support teams for troubleshooting … Communicate clear, user-friendly updates to end-users Accurately log all calls and issues in the service management system Use knowledge bases to support a wide range of applications and services VIP and Desk-Side Support: Provide onsite and remote support to executives and senior stakeholders Support approx. 50 users at the London head office Assist More ❯
Employment Type: Contractor
Rate: £170 - £180 per day
Posted:

Infrastructure & Support Engineer

Crawley, Sussex, United Kingdom
Hybrid / WFH Options
Elekta AB
Infrastructure & Support Engineer page is loaded Infrastructure & Support Engineer Apply locations Crawley time type Full time posted on Posted Yesterday time left to apply End Date: September 1, 2025 (30+ days left to apply) job requisition id R Are you a current Elekta employee? Please click here to apply through our internal career site Find Jobs … the following opportunity available - please contact us for more details! We don't just build technology. We build hope. We are looking for a skilled and proactive Junior Infrastructure & Support Engineer to join our dynamic team! This role is an exciting opportunity to work at the forefront of cloud-based infrastructure and IoT technology. As part of the … team, you will help manage and enhance our analytics capabilities within the Elekta Cloud's central infrastructure while providing top-notch front-line support to engineers and users by diagnosing and resolving production issues. f you are passionate about innovation, problem-solving, and building scalable solutions, we invite you to be part of a team that drives meaningful advancements More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Support Engineer II

London, United Kingdom
Amazon
Job ID: ADCI - BLR 14 SEZ - F07 The Perfect Order Experience (POE) Team is looking for a passionate, results-oriented, operationally focused Support Engineer to support the fast-evolving and expanding Seller Compliance space. The role encompasses working with a support engineering team that provides support for multiple products and platforms, including engineering development support (root cause analysis, code fixes), customer support self-service (tools development), and business decision-making support (data mining, report generation, scripting). The Support Engineering team comprises world-class engineers with technical skills blending systems and software engineering. We are looking for a Support Engineer with experience in software engineering support or an … equivalent role, with a track record of driving projects to improve software development, business, and customer service support-related processes and technical support experiences. A successful candidate will be an experienced technical team member who is willing to take on challenging responsibilities, has a metrics-focused approach, demonstrates customer focus, and has the ability to lead in multi More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Support Engineer

Stone, Staffordshire, West Midlands, United Kingdom
Hybrid / WFH Options
Priority Recruitment
Technical Support Engineer Staffordshire Job Title: Technical Support Engineer Location: Staffordshire Pay rate: From £26,000 per annum (DOE) Schedule: Monday to Friday, Full Time (Hybrid working available) Priority Recruitment are excited to present a fantastic opportunity for a Technical Support Engineer to join a growing UK business based in Staffordshire. This is a … brilliant chance to step into a hands-on IT support role with a company that blends professionalism with purpose. You'll play a key role in keeping the systems and networks running smoothly, ensuring the wider team is set up for success. Its perfect for someone passionate about tech, whos looking to make a real impact in a business … issues Troubleshoot hardware, software, and network faults Work closely with an external IT partner for more complex problems Manage IT inventory and maintain all systems and equipment across teams Support GDPR compliance and assist with Cyber Essentials accreditations Contribute to system/process improvements and identify new tech solutions Liaise with suppliers and support automation/CRM projects More ❯
Employment Type: Permanent, Work From Home
Salary: £26,000
Posted:

Support Engineer , CoSS

London, United Kingdom
Amazon
within CoSS is responsible for the technical infrastructure and tools to proactively identify and resolve issues impacting Selling Partners. SPIDER is looking for a passionate, results-oriented, operationally focused Support Engineer to support the fast-evolving and expanding Seller Compliance space. The role encompasses working with a support engineering team that provides support for multiple … products and platforms, including engineering development support (root cause analysis, code fixes), customer support self-service (tools development), and business decision-making support (data mining, report generation, scripting). The Support Engineering team comprises world-class engineers with technical skills blending systems and software engineering. We are looking for a Support Engineer with experience … in software engineering support or an equivalent role, with a track record of driving projects to improve software development, business, and customer service support-related processes and technical support experiences. A successful candidate so someone who is willing to take on challenging responsibilities, has a metrics-focused approach, demonstrates customer focus, and has the ability to lead More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Field Services Engineer / Infrastructure Support Engineer

City of London, London, England, United Kingdom
AWD online
Onsite IT Field Support Engineer with advanced routing, network and Wi-Fi networking skills and excellent infrastructure and troubleshooting experience is required to provide onsite deskside technical support at an educational establishment for a multi award-winning Managed Service Provider based in the City of London. SALARY: £40,000 - £50,000 per annum + Benefits (see below … mark and you’ll be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for an Onsite IT Field Support Engineerwith advanced routing, network and Wi-Fi networking skills and excellent infrastructure and troubleshooting experience. Working as an Onsite IT Field Support Engineer you will work at … a dedicated client site (an educational establishment with sites based in London) throughout the week providing face-to-face technical support of the infrastructure, alongside 1st and 2nd line support. This is an exciting opportunity to join an industry-leading company that can offer additional training, support and career development opportunities. DUTIES Your duties as the Onsite IT More ❯
Employment Type: Full-Time
Salary: £40,000 - £50,000 per annum
Posted:

Senior IT Support Engineer

Malvern, Worcestershire, England, United Kingdom
Hybrid / WFH Options
IMT Resourcing Solutions
Role: Senior IT Support Engineer Location: Malvern (Hybrid Working) Salary: Up to £40,000 DOE Looking for that next step in your IT support career? Ready to lead support operations while also getting involved in exciting, hands-on project work? We’re working with a long-standing client, a well-established UK business with a reputation … for treating its staff like family, to help them find a Senior IT Support Engineer to join their team. You’ll be based in Malvern, working directly with the IT Manager in a small, supportive team where your voice and ideas will be heard. This role is a brilliant fit for someone currently working in 2nd/3rd … Line Support or on a Service Desk, who’s hungry for more ownership, project exposure, and the opportunity to shape IT from the inside out. The Role: This isn’t just another support job. It’s a chance to step into a senior role, leading the day-to-day support function while helping complete and maintain a More ❯
Employment Type: Full-Time
Salary: £35,000 - £40,000 per annum
Posted:

End User Support Engineer

London, United Kingdom
Hybrid / WFH Options
CMC Markets
End User Support Engineer page is loaded End User Support Engineer Apply locations London time type Full time posted on Posted 16 Days Ago job requisition id CMC4529 We are looking to hire an End User Support Engineer on a 12 month Fixed Term Contract. The End User Support department is built around … Strong process and procedures allow the team to ensure a consistently excellent service is delivered each and every time. Forming part of the wider IT department we provide IT support to our internal customer base. It is essential that any successful candidate have experience of this type of working environment. A varied and interesting role responsible for delivering desktop … support and other services across CMC's global business. You will be expected to deal with customers via email, chat, telephone and face to face, assisting the existing team in ensuring work coming into the team is actioned as quickly and efficiently as possible, maintaining our high service standards at all times. Work arrives into the team in a More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Support Engineer

York, North Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
Oscar Associates (UK) Limited
Role: IT Support Engineer Location: York (Hybrid) Salary: £28,000 - £32,000 Summary: Are you an experienced IT Support professional looking to take the next step in your career? We're recruiting for a skilled IT Support Engineer to join a fast-growing MSP in York. This is an excellent opportunity to work within a … to a variety of cutting-edge technologies including Office 365, Windows Server, Active Directory, Networking, Azure, and VMware. If you're passionate about technology and enjoy providing top tier support in a learning environment, this could be your perfect role. The Company: Join a market-leading MSP with a national presence and a reputation for excellence. The team prides … develop their skills. While the role is primarily based in Leeds, occasional travel may be required, so a full UK driving licence is preferred. The Role: As an IT Support Engineer, you'll provide 2nd line support to client users, ensuring that technical issues are resolved efficiently and effectively. You'll be working with a variety of More ❯
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

3rd Line Support Engineer

Bolton, Greater Manchester, North West, United Kingdom
Oscar Associates (UK) Limited
3rd Line Support Engineer (O365, PowerShell, ITIL, Azure, VMware) - Bolton- £35,000 - £40,000 Bolton - 5 days onsite Company I'm partnered with a leading retailer based in Bolton, who is experiencing rapid growth and is seeking a talented 3rd Line Support Engineer to join the dynamic team. As a company, they take pride on delivering … excellent service & IT with a national client network, which puts them in a really good spot financially. Role As a 3rd Line Support Engineer, you will play a crucial role in providing advanced technical support and solutions. This role involves managing escalated technical issues, collaborating with other support levels, and actively participating in IT projects. The … ideal candidate will have a strong background in IT support, excellent problem-solving skills, and the ability to thrive in a fast-paced and client-focused environment. Responsibilities Manage and resolve escalated technical issues from clients in a timely and efficient manner. Collaborate with 2nd line support teams to ensure a seamless support experience for clients. Participate More ❯
Employment Type: Permanent
Salary: £40,000
Posted:

Application Support Engineer

Hampshire, South East, United Kingdom
JLA Resourcing Ltd
Application Support Engineer - Southampton - £35-40k. The Opportunity: This is a great opportunity for an Application Support Engineer to join a leading Southampton based organisation in a truly varied role. The team is well established and provide support to the wider business on all applications and business systems. You'll work on projects, deliver … 2nd/3rd line support, test new feature and enable the business to continue to operate effectively. The Role: The team sits within the IT Department and acts as the primary interface between both internal & external customers, the development team and external software vendors. The role is provide analysis, support, testing and project support on a range … Key to the role is the ability to really work closely with customers, solve problems and have an analytical background. Ideally you'll have worked as either an Application Support Engineer or Business Systems Analyst and be used to working in an environment where software products interlink/operate through EDI or APIs. You'll have a technology More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

Customer Support Engineer

Yateley, Hampshire, South East, United Kingdom
Hybrid / WFH Options
Certain Advantage
Customer Support Engineer Certain Advantage is hiring for a Customer Support Engineer for an Engineering client in Blackbushe, Hampshire. The role is on a permanent basis with excellent benefits. My client is looking for a technically proficient and customer-oriented Customer Support Engineer to join their fast-paced and collaborative Customer Support Team. … The Role: As a primary liaison between our clients customers and internal teams, you will take ownership of diagnosing and resolving technical issues, provide operational support for offshore activities, and actively contribute to ongoing improvement initiatives across the business. Key Responsibilities: Provide prompt and accurate first-line technical support for external customers and internal regional offices Handle a … specialists and ensure consistent communication with stakeholders until resolution. Maintain thorough and accurate records in the CRM system Assist with product demonstrations, onshore preparation for offshore deployments, and technical support for internal functions such as Sales, Marketing, and Customer Success teams. Contribute to the creation and updating of technical documentation, internal knowledge bases, and user guides. Participate in the More ❯
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Customer Support Engineer

southampton, south east england, united kingdom
Certain Advantage
Customer Support Engineer Certain Advantage is hiring for a Customer Support Engineer for an Engineering client in Blackbushe, Hampshire. The role is on a permanent basis with excellent benefits. My client is looking for a technically proficient and customer-oriented Customer Support Engineer to join their fast-paced and collaborative Customer Support Team. … The Role: As a primary liaison between our clients customers and internal teams, you will take ownership of diagnosing and resolving technical issues, provide operational support for offshore activities, and actively contribute to ongoing improvement initiatives across the business. Key Responsibilities: Provide prompt and accurate first-line technical support for external customers and internal regional offices Handle a … specialists and ensure consistent communication with stakeholders until resolution. Maintain thorough and accurate records in the CRM system Assist with product demonstrations, onshore preparation for offshore deployments, and technical support for internal functions such as Sales, Marketing, and Customer Success teams. Contribute to the creation and updating of technical documentation, internal knowledge bases, and user guides. Participate in the More ❯
Posted:

Customer Support Engineer

Yateley, Hampshire, England, United Kingdom
Certain Advantage
Customer Support Engineer Certain Advantage is hiring for a Customer Support Engineer for an Engineering client in Blackbushe, Hampshire. The role is on a permanent basis with excellent benefits. My client is looking for a technically proficient and customer-oriented Customer Support Engineer to join their fast-paced and collaborative Customer Support Team. … The Role: As a primary liaison between our clients’ customers and internal teams, you will take ownership of diagnosing and resolving technical issues, provide operational support for offshore activities, and actively contribute to ongoing improvement initiatives across the business. Key Responsibilities: Provide prompt and accurate first-line technical support for external customers and internal regional offices Handle a … specialists and ensure consistent communication with stakeholders until resolution. Maintain thorough and accurate records in the CRM system Assist with product demonstrations, onshore preparation for offshore deployments, and technical support for internal functions such as Sales, Marketing, and Customer Success teams. Contribute to the creation and updating of technical documentation, internal knowledge bases, and user guides. Participate in the More ❯
Employment Type: Full-Time
Salary: £35,000 - £40,000 per annum, Negotiable
Posted:
Support Engineer
England
10th Percentile
£27,250
25th Percentile
£31,250
Median
£37,500
75th Percentile
£45,000
90th Percentile
£58,000