1st Line IT Support- Peterborough - £25,000 to £30,000 Principal IT are working with a rapidly growing business based in Peterborough which have a couple more offices in Yorkshire. Our client pride themselves on been a Microsoft Gold Partner whilst also delivering a premium level of support. They … are currently on the lookout for a 1st Line IT SupportEngineer to join them on a permanent basis. This business has seen rapid growth throughout the 2023 and shows no signs of slowing down in 2024. To be successful in this role they are looking for someone …/Windows 11 Troubleshooting Firewall Troubleshooting Office 365 Backup Products Essential Skills: A huge passion for IT and technology. Experience in a similar IT support role is essential. Excellent knowledge of IT products including Microsoft Windows Server, Core Infrastructure Server Hardware, Virtualisation, Exchange/Office 365, Azure, Security Solutions more »
Technical SupportEngineer - Italian speaking Parli fluentemente l'italiano? Hai una laurea tecnica? Our Yorkshire based client develop and manufacture a range of products for desk-top instrumentation. They are actively recruiting for an English/Italian speaking Technical SupportEngineer Duties for this position will … include :- Providing technical support/contact for customers and clients alike in an established area Responsibility for day to day contact with customers and clients via both email and phone Answering product related technical questions and general sales related enquiries. Translating and writing technical sales literature for product documentation … Please note this is predominantly desk role, based working within a small technical team, full technical, and product training and support will be given. The successful candidate will be of graduate calibre within Physical Sciences and will also be bi-lingual, with English Italian. You must have a good more »
IT Service Desk 2nd/3rd line SupportEngineer – 24x7 ops Looking for an experienced IT service desk, IT supportEngineer to join a new 24x7 operations team. Providing 2nd and 3rd line IT support with patching & infrastructure experience. You will play a crucial role … and functionality. This includes scheduled maintenance and ad-hoc tasks. Monitoring and Troubleshooting Documentation Communication Continuous Improvement You will have extensive, recent commercial IT Support, covering 2nd line and 3rd Line duties. Technologies include but not limited to: Windows 10/11 Office 365 suite Windows Server 2016 to more »
2nd Line IT SupportEngineer | Bristol | Up to £35,000 MSP | Windows | Office 365 | VMware We are currently working with an industry leading MSP near Bristol who are looking for the newest member of their award winning and ever growing service desk. Our client specialises in providing excellent … customer service and provides efficient and highly knowledgeable IT support to its customers. Due to the rapidly growing nature of the business, there are countless different routes for progression unlike no other MSP in the South West. Staff development has become a pillar on which the company was built … opportunities to go on course and gain new certifications. The Role: On a day to day basis you will be required to mentor and support 1st line staff, helping to upskill and improve their technical knowledge and ability. Solve technical issues escalated by the 1st line, providing excellent customer more »
Spalding, England, United Kingdom Hybrid / WFH Options
LightSpeed Broadband
Job Title: Technical Customer SupportEngineer Reports to: Senior Technical Customer SupportEngineer Location: Hybrid – Spalding/Home 3 month FTC The LightSpeed Experience Rewarding experience. Meaningful outcomes. Making a difference in people's lives. That's what motivates us. Embrace diversity. Celebrate inclusion. Champion ideas. … customer expectations at all times ensuring they are kept fully up to date on the progress of the issue in plain jargon free language Support planning, co-ordination and implementation for fault repairs Ensuring all Scheduled maintenance activities are logged completed Liaising with other departments and 3rd party suppliers … we’ll be happy to make reasonable adjustments to our processes for you. Please let us know in good time, so that we can support you to perform at your best. What we can offer you Competitive Holiday Allowance + Bank Holidays Medical Health Insurance Death in Service Cover more »
Warwick, Warwickshire, Hampton Magna, United Kingdom
Telent Technology Services Limited
SCADA Systems SupportEngineer When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help … and keep the nation's critical infrastructure connected and protected 24/7. Reporting into the Applications Team Leader, you will provide technical system support service that ensures all applications are running to their optimum performance and that all departmental Key Performance Indicators (KPIs) and Service Level Agreements (SLAs … reports. Understanding and adhering to all system and service policies, procedures and processes. Proactively engaging with all members of the System Management Team to support a continuous improvement program for the SCADA system and the service provided with the customer. Maintaining application security by deployment of system patches. Diagnosing more »
Bradford, West Yorkshire, Yorkshire, United Kingdom
Hiring People
Are you a 3rd Line SupportEngineer looking for a new role with a growing dynamic company? If so we are looking for a 3rd Line IT SupportEngineer with skills consisting of Office 365, Azure, Windows Server and networking. This is a varied role with … maximum of 25 days + public holidays Pension plan (Nest 3% employer, 5% employee) Company mobile phone Company laptop Role and Responsibilities: Providing technical support to our clients both onsite and remote Scope, plan and install new hardware and software Assist the Account Director, providing technical input for client more »
Role: IT SupportEngineer Location: Preston Salary: up to - 25K Perks: Professional Development & excellent benefits! Benefits: 25 days + BH, Health Plan, Counselling, High Street Shopping I have a fantastic opportunity for an enthusiastic IT SupportEngineer to join a market leading organisation who operate across … the whole of the Northwest of England but based out of Preston. They are looking for a driven support tech who is efficient in O365, Azure, Hardware and Software. Role Type - 18 Month Fixed Term Contract with the chance of permanent employment. The 18-month FTC will come with more »
Employment Type: Permanent
Salary: £23000 - £25000/annum 25 days + BH, Health Plan
Haywards Heath, West Sussex, South East, United Kingdom
Ernest Gordon Recruitment
Hardware SupportEngineer (AI & High Performance Computing) Haywards Heath £35,000 - £45,000 + 7% Bonus + Company Benefits + Training + Progression Are you a Hardware SupportEngineer that is looking to work with the latest cutting edge AI and High Performance Computing technology that … troubleshooting and general upkeep of hardware. THE ROLE: Maintenance of IT equipment Responsible troubleshooting of Hardware Help deploy new equipment across the site Provide support to members of staff in need THE PERSON: IT Support background Good communication skills Commutable distance to Haywards Heath Keywords: Hardware, Laptop, Computers … Support, AI, HPC, High Performance Computing, Defence, Mining, Geoscience, Climate Change, Government Agencies, Reference: BBBH13186ax If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but more »
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Confidential
Graduate Systems SupportEngineer £32,000 Due to the work being undertaken we can only accept applications for British Passport Holders as you will be working on projects that are classified to 'UK Eyes Only'.If you do not hold a British Passport, you will be unable to … A passion for learning and continuous improvement. Excellent communication and interpersonal skills. A team player with a collaborative spirit. Overview Job Title: Graduate Systems SupportEngineer Location: Reading, UK Hybrid: 4 days in office, 1 day home working (flexible) Salary: £32,000 Requirements A 2:1 Bachelors Degree more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Latcom
2nd/3 rd Line IT SupportEngineer . My client based in Newcastle are looking for a 3rd Line IT SupportEngineer but would consider an experienced 2nd liner ready to step into a 3rd line role. Client will offer training, pay for course/ more »
Job Title: IT SupportEngineer `(Active SC clearance required) Contract: 6 months, likely extension Competitive pay Location: Derby Start Time: 09:00,End Time: 17:30 PLEASE ONLY APPLY FOR THIS ROLE IF YOU HOLD ACTIVE SC CLEARANCE We are working with one of the biggest names in … delivering complex power systems to find an IT SupportEngineer with experience in 1st/2nd/3rd line support to handle the tasks queue and remote software installation for end users. What is the role doing? Tasks such as deployment, configuration, support of Printers and more »
Job Title: IT SupportEngineer `(Active SC clearance required) Contract: 6 months, likely extension Competitive pay Location: Derby Start Time: 09:00,End Time: 17:30 PLEASE ONLY APPLY FOR THIS ROLE IF YOU HOLD ACTIVE SC CLEARANCE We are working with one of the biggest names in … delivering complex power systems to find an IT SupportEngineer with experience in 1st/2nd/3rd line support to handle the tasks queue and remote software installation for end users. What is the role doing? Tasks such as deployment, configuration, support of Printers and more »
Junior Support Software Engineer – 🤖VR Software House – 💷£47K - REMOTE Have you been looking to get a foot in the door within the expansive, modern world that is VR? We are over the moon to be back working with this long-standing client of ours who are completely reshaping … software designed to share real-time 2D and 3D data across AR/VR devices Together we are on the lookout for an enthusiastic Support Software Engineer to come and play a key role in offering sufficient support for complex issues/bugs within their complex code … base. As a Support Software Engineer, you can expect to; product-based support to both clients and internal teams take in C# based development with the guidance of Snr Engineers resolve bugs for clients. closely with QA Engineers on testing new features in product demos from potential more »
Our client are seeking a talented and experienced DV Cleared VMware SupportEngineer to join their dynamic team. As a VMware SupportEngineer, you will play a crucial role in providing technical support and expertise in VMware virtualization technologies to ensure the smooth operation of … our clients' IT infrastructure. Key Responsibilities: Provide expert-level support for VMware virtualization technologies, including VMware vSphere, vCenter, and ESXi. Diagnose and troubleshoot complex issues related to VMware environments, ensuring timely resolution and minimal disruption to operations. Collaborate closely with internal teams and clients to understand requirements and deliver … patching, upgrades, and performance tuning, to optimize VMware environments. Develop and maintain documentation, including technical procedures and best practices, to facilitate knowledge sharing and support continuous improvement. Stay updated on emerging technologies and industry trends in virtualization to recommend and implement innovative solutions. Requirements: Active DV clearance is mandatory. more »
Princes Risborough, Buckinghamshire, South East, United Kingdom
Hireful
Are you an IT Support professional looking for your next career opportunity? Are you keen to work for a Microsoft Gold partner, providing first class IT services to the education industry? You will be providing 2nd Line IT Support as well as manging key accounts, being the bridge … between the schools and the business. This is a fantastic opportunity for someone who is currently working in a school in an IT Support capacity, but who feels that their progression opportunities are limited. Role: IT SupportEngineer aka 2nd Line Support , 1st Line Support, Service Desk Analyst, 3rd Line Support Location: Princes Risborough, Buckinghamshire Salary: £25k- £29k + great benefits Working hours: Mon-Fri 8:30am-5pm What you will bring to the role: Previous experience in an IT Support, preferably to 2nd Line Support role. Experience of working within more »
Access Control Technical SupportEngineer required. Our client is a global manufacturer who specialises in electronic gates and access controls security systems. They are now looking for a Technical SupportEngineer due to the growth of the business. Successful candidates will have an in-depth knowledge … in access controls and will also provide technical support, troubleshooting assistance and provi... more »
Systems SupportEngineer Job Summary: The System Support IT Services Engineer will bring technical expertise to the role and will be involved in many high-profile and critical support tasks and will therefore be exposed to all areas of the business. This is a dynamic … and customer facing role that will allow the successful candidate to be involved in a variety of different duties and responsibilities across the technical support platform. Essential Job Duties and Responsibilities: Resolve technical queries escalating from field maintenance, projects, internal resolver groups and customers. Proactively manage the 'Incident Management … through Patch Management tooling and processes for Windows and Unix environments whilst looking at continuous improvements to the process (Preferably using Ivanti EPM). Support the Linux patching process through the creation/update of ad-hoc scripting (Linux/Bash/T-SQL) on Linux Ubuntu platforms. Supportmore »
Dinnington, England, United Kingdom Hybrid / WFH Options
UNITED CAPS
We are looking to further extend our Global IT team: IT SupportEngineer – Greystones Area (IRL) Main responsibilities: Reporting to the IT Deputy Director, the IT SupportEngineer ensures the smooth operation of the organization's IT systems. This involves troubleshooting and resolving technical issues, providing … user support, maintaining hardware and software, and implementing security measures. Playing a crucial role in minimizing downtime, optimizing system performance, and ensuring data integrity and security. Assisting in training users and providing technical guidance to improve overall IT efficiency. The main tasks are: Handling user requests of the infrastructure … type, Processing or initiating support actions: take care of the end-user’s issues and describe it in the ticketing system, Incident resolutions, Establish a diagnostic and report in the ticketing system, Follow-up of the ticketing queues (re-call users and track opened tickets), Alert and take actions more »
In Technology Group are looking for a 1st/2nd Line SupportEngineer to join one of our clients in North London, based on site. As a 1st/2nd line supportengineer, you will be responsible for providing up to L2 solutions for their clients … senior point of contact for resolutions from the service desk and escalating above as appropriate. Daily Responsibilities: Be responsible for 1st/2nd line support, both in person and remotely Oversee the provision of support to multiple clients across various sectors. Resolve hardware, software and network issues Ensure more »
we understand, we collaborate, we simplify, we care and we deliver; together we are making tech human. Your Mission 💪 The role of 2nd Line SupportEngineer (Onsite) is a key player in our Managed Services team. This role is dedicated to one customer from an onsite perspective, fixing … continual service improvement, key performance indicators and agreed service level agreements. How you’ll fit in to the big picture ✨ As a 2nd Line SupportEngineer (Onsite), you'll be pivotal in our Managed Services team dedicated to one key customer. You'll work closely with our remote … understand their needs, and align our services accordingly, reinforcing our reputation as a trusted technology partner. What you’ll be doing 🎯 Provide dedicated customer support for Microsoft stack, networking, on-premise hardware, and other technologies Handle reported incidents from the ticketing system within SLA Offer support in person more »
UNDERSTANDING, SERVICE, TRUST 3 Words that Guarantee Results in Recruitment Helpdesk SupportEngineer Egham/Staines Salary up to £25,000 A leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.Our immediate requirement is for a Helpdesk SupportEngineer to … staff by being the first point of contact for technical queries. You will be involved with a variety of service desk, desktop, telephone, remote support, and you will be given many opportunities to get involved with a range of IT projects. You will have excellent customer service, equipped with … will be working with a wide range of technologies as part of a friendly and dedicated team, in a great environment. Key Responsibilities Providing support for c450 end users, including office and remote users Provide face to face, floor walking and remote telephone troubleshooting support to end users more »
Stratford-Upon-Avon, England, United Kingdom Hybrid / WFH Options
Cloud Decisions
Join Growing Team as a 1st/2nd Line SupportEngineer! 🌟 Are you passionate about technology, customer service, and being part of a dynamic team? We’re thrilled to announce an exciting opportunity with a maturing business, a dedicated Microsoft Partner and Managed Service Provider (MSP) that has … brings unparalleled knowledge of the Microsoft Partner Space. Their vision and expertise will drive continued success. The Role: As a 1st/2nd Line SupportEngineer, you’ll play a pivotal role in their customer-centric approach. Here’s what you’ll be doing: First Line Support : Handle initial customer inquiries, troubleshoot technical issues, and provide timely solutions. You will need proven ticket handing skills/experience. Second Line Support : Dive deeper into complex cases, collaborating with our team to resolve challenges efficiently. Customer Service Excellence : Your soft skills matter! Deliver exceptional customer service, ensuring more »
EUC | Service desk | SupportEngineer | 1st Line | 2nd Line | first line | second line | Windows | Powershell | Are you wanting to take your next step in Tech and get modern technology exposure? Do you want to be surrounded by people who can facilitate your upskilling and appetite to learn? I … client base and streamlining processes, tech and their service in the process. Doing so, they're now looking for an EUC/Service Desk Engineer for their Liverpool office, that'll be working on 1st and 2nd Line resolutions while getting a chance to get modern technology exposure and … let's have a chat. Note : the role, does not offer sponsorship and requires you to be on site in Liverpool. EUC | Service desk | SupportEngineer | 1st Line | 2nd Line | first line | second line | Windows | Powershell more »
Haywards Heath, West Sussex, South East, United Kingdom
Ernest Gordon Recruitment
Hardware SupportEngineer (Linux, Data Centre) Haywards Heath £40,000 - £50,000 + 7% Bonus + Company Benefits + Training + Progression Are you a Hardware SupportEngineer that is looking to work with the latest cutting edge AI and High Performance Computing technology that is … Manage roll out of new datacentre equipment Responsible troubleshooting of Hardware Abiltiy to break down linux servers and rebuild Parts management THE PERSON: Technical Support background with Linux Good communication skills Commutable distance to Haywards Heath Keywords: Hardware, Laptop, Computers, Support, AI, HPC, High Performance Computing, Defence, Mining more »