251 to 275 of 289 Support Engineer Jobs in England

Client Services Engineer provides technical assistance to computer system users. Responsibilities include answering questions or resolving computer problems for Clients in person, via telephone, or from remote location as well as providing assistance concerning the use of computer hardware and software, printer installations, word processing, electronic mail, and operating … systems. Responsibilities: Provide on-site technical support to system users by troubleshooting issues and working directly with vendors to resolve major hardware and software problems. Maintain systems, install new equipment, and make modifications to client infrastructure as requested. Able to troubleshoot mobile devices (setup, email and security tokens). ...

/2nd Line Support Technician Fareham, Portsmouth (Fully on-site) c£28,000 to £32,000 per year Plus an excellent company benefits including Employer Pension and BUPA Medical Insurance The Opportunity: Our client are looking for a 1st/2nd Line Support Technician to join and become … valued team member, who will contribute and provide desk support to our customers assisting them with hardware and software problems via phone, email and in person within the EPOS environment. Operating as a 2nd Line Support Technician, you will communicate with customers effectively supporting their IT issues within ...

Title: Data Engineer (BD&A - DAPM Live Service Support) Max Rate: £430 per day inside ir35 Duration: 6 months Location: Telford/hybrid 2 days per week onsite) Active SC security clearance is required for this role. Job Description: We are seeking an SC Cleared Live Support & Monitoring Engineer to provide operational support across a suite of data integration and analytics platforms. This role focuses on maintaining stability, enhancing monitoring capability, and improving service visibility through consolidated dashboards and intelligent alerting. Responsibilities Live Service Support Provide ongoing live support across platforms including ...

company serving Military, Government, Transport and Utility markets. Due to the continued growth, the company is looking to appoint a further two Junior Telecommunications Support Engineers to enhance an already strong and competent team with different specialisms. The company markets a wide range of PDH, SDH, Ethernet/… telecommunications sector and be eligible for UKSC & NPPV3 clearances with the availability to deploy into the field when required. We provide 24/7 support to our customers so the ability to participate in an out of hours rota is essential. This will take the form of telephone support ...

Kixo is a small friendly, banterful company to work for. We provide personal face to face and phone IT support and services to a range of different customers across a wide variety of industries in the UK and Europe. We put customer service over everything else. We work hard … learn new things every day. We want you to grow with us. We all work hard, because we enjoy our jobs, and our new engineer will have the same ethos. We are geeks and proud! Your Responsibilities: Provide technical support for IT infrastructure for multiple customers in different ...

Microsoft Infrastructure/Network Engineer (12-Month Fixed Term) – Flexible on location Are you an experienced Microsoft Infrastructure/Network Engineer looking for your next challenge? Join a well-established UK organisation during an exciting period of change and play a key role in supporting and enhancing their … Microsoft estate. What you’ll do: Manage and support a Microsoft-based infrastructure environment Provide 2nd/3rd line support for users, devices, and systems Administer Microsoft Entra ID (Azure AD) and identity management Manage Microsoft Defender, Intune, and Microsoft Purview Ensure endpoint security, compliance, and device management ...

Purpose Provide third-line technical support and escalation for complex infrastructure environments, ensuring high availability, security, and rapid resolution of critical incidents. The role focuses on modern enterprise technologies including identity management, endpoint management, cloud platforms, virtualisation, collaboration services, networking fundamentals, and enterprise backup solutions. The position emphasises proactive … accordance with documented procedures and vendor best practices to ensure solutions are implemented securely and reliably. Key Responsibilities Provide third-line technical support and escalation for infrastructure and cloud platforms. Investigate and resolve complex service issues, escalating to vendors where required. Manage service requests and incidents within the organisation ...

holder plays an important role in Technical Support team by providing daily technical support to distributors and sub-distributors (including: trouble shooting, technical training, product induction and promotion) to ensure. The job holder is expected to ensure satisfactory HIKVISON technical services and continuous optimization of HIKVISION products … upgrading of products and ensure regional market needs are met. · Collate product quality issues and give prompt feedback; escalate the issues to Technical Support or R&D team of headquarters in timely manner to improve the quality of products. · Provide promotion of new products to distributors and sub-distributors ...

invest profits into refreshing our product range and improving infrastructure. Due to growth we are looking to ad an additional head to our IT Support team. The Role... To provide 1 st & 2 nd line support to users for all PC hardware, software and associated peripherals. This includes … escalating internally or redirecting support requests to the software/hardware supplier where necessary. To manage and resolve support calls on the IT Helpdesk and document their outcome to facilitate the resolution of common queries, including pro-actively providing information to users on the progress of outstanding support ...

This is a great opportunity to join a growing IT support business, involved right at the heart providing customer support at 3rd line with the flexibility to take ownership of any situation with a real chance of progression with the business. Key responsibilities 3rd Line Support: Perform … advanced troubleshooting and provide resolutions for complex IT issues. Escalation Management: Act as the highest point of escalation in the Service Desk team to support our Level 1 and Level 2 engineers. Incident Management: Manage and resolve high-priority incidents, ensuring minimal downtime and disruption. System Administration: Maintain ...

role supporting our infrastructure and cybersecurity operations. Youll help manage servers, networks, cloud services, and security tools while providing 1st/2nd line support to our customers. What Youll Do Support and troubleshoot servers, networks, VMware, Azure, and security systems Handle incidents via phone, email, and our ticketing … scanning and compliance tasks Install and configure hardware and software Occasional travel to client sites or data centres What Youll Bring Experience in IT support or infrastructure Knowledge of Microsoft OS, 365/Azure AD, networking, and cybersecurity basics Strong communication and problem-solving skills Familiarity with VMware ...

testing and commissioning; 3. Provide full process training to client including scanner operation, software operation, and 3D printer operation; 4. Provide technical assistance and support for incoming questions and issues. Walk customers through troubleshooting process; 5. Follow up with customers, provide feedback and see problems through to resolution; 6. … Ensure proper recording, documentation and closure of all incidents; 7. Develop service procedures, policies and standards for Technical Support, implement processes needed to delight our customers; 8. Manage day-to-day service activities; 9. Recruit, lead, mentor, motivate and develop Technical Support Specialists to ensure we provide world ...

Intune, and cyber security. With an expanding client portfolio, you will work as part of a dedicated technical team delivering high-quality IT support to multiple clients in a fast-paced environment. The role involves providing escalation support to both technical and account management teams, ensuring solutions … projects are delivered on time and within budget. You will also provide end-user support across all levels, from 1st through to 3rd line. This position is available on either a fully office-based or hybrid working model, operating from our Grantham office. You will be required to travel ...

This is a great opportunity to join a growing IT support business, involved right at the heart providing customer support at 3rd line with the flexibility to take ownership of any situation with a real chance of progression with the business. Key responsibilities 3rd Line Support: Perform … advanced troubleshooting and provide resolutions for complex IT issues. Escalation Management: Act as the highest point of escalation in the Service Desk team to support our Level 1 and Level 2 engineers. Incident Management: Manage and resolve high-priority incidents, ensuring minimal downtime and disruption. System Administration: Maintain ...

This role is ideal for a technically skilled Systems Support Specialist in a MarTech SaaS environment. The position provides exposure to a variety of systems, automation workflows, and integrations, supporting the smooth operation of critical business platforms. The role is a first point of contact for system-related issues … contributes to optimizing processes across sales, support, and operations teams. Key Responsibilities Support and maintain business-critical systems including telephony platforms, CRM tools, AI automation workflows, and payment platforms Serve as the primary contact for system-related queries from internal teams Troubleshoot and resolve system issues, ensuring minimal ...

This role is ideal for a technically skilled Systems Support Specialist in a MarTech SaaS environment. The position provides exposure to a variety of systems, automation workflows, and integrations, supporting the smooth operation of critical business platforms. The role is a first point of contact for system-related issues … contributes to optimizing processes across sales, support, and operations teams. Key Responsibilities Support and maintain business-critical systems including telephony platforms, CRM tools, AI automation workflows, and payment platforms Serve as the primary contact for system-related queries from internal teams Troubleshoot and resolve system issues, ensuring minimal ...

ABOUT US With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT delivering everything they need through one seamless point of contact.As an independent subsidiary of HP ...

global client based in Filton (Bristol) have an urgent requirement for x3 IT Support Engineers to join on an initial 6 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. Please note … SKILLS: - - Active Directory - Password resets, adding new users - Windows 10 imaging, troubleshooting - PC, Laptop and Printer hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. ...

User Computing (Desktop Analyst) L1-Onsite services Experience/Skills: ● 2-4 years of experience in Onsite support ● Knowledge and experience on windows 7 OS ● Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. ● Manage IMAC and desk side support services. ● Manage hard and soft break … services for laptops and desktops. ● Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of Desktop Devices using appropriate tools). ● Support, Manage, Optimize and Maintain the configuration ...

This is a great opportunity to join a growing IT support business, involved right at the heart providing customer support at 1st line with the flexibility to take ownership of any situation with a real chance of progression with the business. The right candidate will possess :- Excellent communication … skills Self-motivated and enthusiastic Previous experience in an IT support capacity Problem solving a click apply for full job details ...

looking for a motivated and enthusiastic candidate to join our growing IT support team. This is an excellent opportunity for someone looking to start a career in IT and gain hands-on experience in a supportive and fast-paced environment. Role Act as the first point of contact … support queries from clients via phone, email and the helpdesk system Log, manage and update support tickets within the helpdesk system Troubleshoot basic hardware, software and operating system issues Escalate more complex technical issues to senior engineers when required Assist with the setup and configuration of desktops, laptops ...

Global Support Services Analyst, you'll be working with business users to provide critical support to keep our teams up and running. Your team provides desktop hardware configuration and upgrades, monitoring, software installations, hardware upgrades, imaging, and PC deployment. Using our ServiceNow ticketing management system, you'll resolve ...

supply chain management into 17 countries worldwide. This is a brand new role to bring inhouse a fully functional IT specialist team to support my clients 3 core sites in Glasgow, Scunthorpe and Burton. The ideal person will come from a similar IT technical specialist or field based vertical … opportunity to gain wider experience working with core networking systems including routers, switches, WiFi backups and VOIP systems. Additional to this, you will support the technical estate from desktops, laptops, printers, scanners, touchscreens and internal telephone systems. My client operates a JIRA system to manage the service desk tickets ...

role supporting our infrastructure and cybersecurity operations. Youll help manage servers, networks, cloud services, and security tools while providing 1st/2nd line support to our customers. What Youll Do Support and troubleshoot servers, networks, VMware, Azure, and security systems Handle incidents via phone, email, and our ticketing ...

Squad Agent I’m working with a fast-growing AI-driven tech company who are looking for a Response Squad Agent to join their support team. This is a great opportunity for someone who loves problem-solving, communicating clearly with customers, and working in a fast-paced technical environment. … London - 3 days on site 💰 Salary: £25,000 – £35,000 Role Overview: You’ll act as the first point of contact for all technical support queries, resolving straightforward issues quickly and ensuring customers always receive clear, timely communication. More complex queries will be triaged and escalated to specialist teams ...