501 to 525 of 594 Support Engineer Jobs in England

What are we Looking For? Job title: 3rd Line Engineer Reports to: Head of Engineering Hours of Work: 37.5 hours a week, Monday to Friday (between our operating hours of 8am to 6pm) What is the Role? We are seeking a highly skilled and proactive 3rd Line Engineer to join our clients service desk team. This role is … pivotal in delivering advanced technical support across our customer base, both remotely and on-site. You will also play a key role in mentoring 2nd Line Engineers, supporting pre-handover projects, and ensuring seamless integration of new customers into our service ecosystem. Key Tasks & Accountabilities Technical Support & Escalations Provide expert-level troubleshooting and resolution for complex technical issues … escalated from 1st and 2nd line support. Deliver remote and field-based support for critical incidents, ensuring minimal disruption to customer operations. Maintain ownership of high-priority tickets and ensure timely resolution in line with SLAs. Project & Onboarding Support Collaborate with project teams to provide technical support for new customer deployments during the implementation and post-implementation More ❯

3rd Line Engineer - Microsoft Technologies Greater Bristol - Hybrid - 2 days a week £36,000 - £50,000 Our client is a Managed Service Provider specialising in Microsoft Technologies. They are looking for a 3rd Line Engineer to join their team, providing advanced technical support across their client base and contributing to project delivery. You'll need to demonstrate More ❯

Exciting Career Opportunity for Desktop Support Engineers! Ready to take your IT career to new heights? Were on the lookout for enthusiastic Desktop Support Engineers to join our dynamic team in Gloucester. Youll play a key role in exciting projects across the Aerospace, Defence, and Security sectors, working with cutting-edge technologies to deliver exceptional on-premises solutions … as part of our growing 2nd Line support team. This role offers a fantastic opportunity to work onsite five days a week, making it ideal for those who are: A 1st Line Engineer looking to take the next step in your career Someone eager to reignite their IT career after a break Military personnel transitioning to a civilian … career To be considered for this position, candidates must be eligible for DV (Developed Vetting) clearance. What you'll be doing: Provide technical support for Windows desktop solutions, diagnosing and resolving issues. Work on virtual desktop infrastructures using Citrix XenDesktop. Test and release Windows desktop security patches. Create and maintain automated builds using MDT & SCCM. Make sure the integrity More ❯

Exciting Career Opportunity for Desktop Support Engineers! Ready to take your IT career to new heights? We’re on the lookout for enthusiastic Desktop Support Engineers to join our dynamic team in Gloucester. You’ll play a key role in exciting projects across the Aerospace, Defence, and Security sectors, working with cutting-edge technologies to deliver exceptional on … premises solutions as part of our growing 2nd Line support team. This role offers a fantastic opportunity to work onsite five days a week, making it ideal for those who are: A 1st Line Engineer looking to take the next step in your career Someone eager to reignite their IT career after a break Military personnel transitioning to … a civilian career To be considered for this position, candidates must be eligible for DV (Developed Vetting) clearance. What you'll be doing: Provide technical support for Windows desktop solutions, diagnosing and resolving issues. Work on virtual desktop infrastructures using Citrix XenDesktop. Test and release Windows desktop security patches. Create and maintain automated builds using MDT & SCCM. Make sure More ❯

Location: Hybrid Working – London Office/Remote Reporting To: Helpdesk Manager Background: Becrypt are looking for a driven and customer focused individual to join their Customer Support Helpdesk team as a Tier 1 Customer Support Engineer. You will provide first line technical support and expertise. You will report to the Helpdesk Manager for technical direction and guidance. … Key Responsibilities: Act as the primary technical support contact for the client both remotely and on-site when needed Provide support to users via telephone, email, remote control, and in-person Accurately log incidents and service requests in Becrypt’s ticketing system Ensure tickets are always kept up-to-date with case details Work collaboratively to support … as instructed by the Technical Services team Diagnose and resolve technical issues on your own and as part of a team Ensure a high level of customer service and support is provided Assist with troubleshooting and resolving infrastructure issues Keep documentation and wiki up to date Skills and Knowledge: Ability to multitask, prioritise tasks and work well under pressure More ❯

Role: 2nd Line Engineer Location: Southampton (Hybrid) Salary: £32,000 - £37,000 Cutting-Edge FinTech | Cloud-Driven Environment | Huge Career Growth Potential Were working with one of Southamptons most innovative FinTech firms , a market leader using AI, cloud, and automation to reshape how financial technology operates. Theyre now looking for a talented 2nd Line Engineer to join their … growing technical team and be part of a company that blends cutting-edge tech with an incredible culture of growth. In this role, youll handle escalated support tickets, work closely with senior engineers on projects, and gain hands-on experience across Microsoft 365, Azure, virtualisation, and networking . Whether youre an experienced 2nd Line Engineer looking for a … team socials, events, and knowledge-sharing sessions Clear progression into 3rd Line, Cloud, or Infrastructure Engineering A collaborative environment where innovation meets ambition If youre a motivated, technically sharp engineer ready to grow with one of Southamptons leading FinTech innovators , click APPLY NOW and attach your FULL CV and contact details for immediate consideration Ill be in touch ASAP. More ❯

Junior Desktop Support London Are you looking to kickstart your career in IT? Join our IT Technician traineeship today. We can offer a home based opportunity that leads to a rewarding job with an annual salary between 18,000- 25,000 per annum. We back our confidence in your job placement with a guaranteed offer for everyone who completes … our IT Traineeship. Junior Desktop Support - Requirements No prerequisites are needed; we welcome anyone passionate about beginning a career as an IT Technician. Junior Desktop Support - Responsibilities: Troubleshoot hardware and software issues. Install and configure computer systems and applications. Provide technical support to end-users. Maintain and update IT equipment and peripherals. Monitor system performance and security. … Implement backup and recovery procedures. Conduct routine maintenance tasks. Assist with network troubleshooting and administration. Document and track support tickets and resolutions. Step 1 Online study with 24/7 support from one of our experienced mentors Step 2 CV workshop followed by job interview with one of our recruitment partners in your area. Step 3 Your new More ❯

Junior Desktop Support London Are you looking to kickstart your career in IT? Join our IT Technician traineeship today. We can offer a home based opportunity that leads to a rewarding job with an annual salary between £18,000-£25,000 per annum. We back our confidence in your job placement with a guaranteed offer for everyone who completes … our IT Traineeship. Junior Desktop Support - Requirements No prerequisites are needed; we welcome anyone passionate about beginning a career as an IT Technician. Junior Desktop Support - Responsibilities: Troubleshoot hardware and software issues. Install and configure computer systems and applications. Provide technical support to end-users. Maintain and update IT equipment and peripherals. Monitor system performance and security. … Implement backup and recovery procedures. Conduct routine maintenance tasks. Assist with network troubleshooting and administration. Document and track support tickets and resolutions. Step 1 Online study with 24/7 support from one of our experienced mentors Step 2 CV workshop followed by job interview with one of our recruitment partners in your area. Step 3 Your new More ❯

IT Project Engineer A growing financial services organisation is looking for a skilled IT Project Engineer to join their friendly and collaborative technology team. This is a hands on This is a hands-on role where you'll help modernise the company's IT environment and improve how teams work through smart use of Microsoft technologies. You’ll … support and develop Microsoft 365 solutions, drive automation, and work closely with colleagues and third-party providers to deliver secure, scalable systems. The company offers a welcoming culture with strong support for training and career development. You’ll have the chance to lead infrastructure projects, contribute ideas, and grow your skills in a fast-moving environment. Requirements: Strong More ❯

Key Responsibilities Advanced Support & Problem Management (Tier 2/3) Own and resolve complex, high-impact, and escalated support issues (L3) that cannot be resolved by Tier 1 staff. Perform Root Cause Analysis (RCA) for recurring incidents, developing and implementing permanent solutions across the organization. Provide specialized, discrete support for executive, VIP, and highly sensitive technical functions. … Qualifications Education: Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent relevant experience. Experience: Progressive experience providing high-level deskside, field, or end-user support in a corporate environment. Technical Skills: Expert proficiency in troubleshooting and managing large fleets of Windows (10/11) and macOS endpoints. Proven experience administering and leveraging a major More ❯

Key Responsibilities Advanced Support & Problem Management (Tier 2/3) Own and resolve complex, high-impact, and escalated support issues (L3) that cannot be resolved by Tier 1 staff. Perform Root Cause Analysis (RCA) for recurring incidents, developing and implementing permanent solutions across the organization. Provide specialized, discrete support for executive, VIP, and highly sensitive technical functions. … Qualifications Education: Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent relevant experience. Experience: Progressive experience providing high-level deskside, field, or end-user support in a corporate environment. Technical Skills: Expert proficiency in troubleshooting and managing large fleets of Windows (10/11) and macOS endpoints. Proven experience administering and leveraging a major More ❯

Platform Support Operations Engineer London Hybrid 3 days Permanent Role Overview: Manage and support Azure cloud platform operations with a focus on Infrastructure as Code, network operations, and identity management whilst ensuring platform reliability, security, and performance across Azure environments. Key Characteristics: Azure Platform Operations - Extensive hands-on experience managing and click apply for full job details More ❯

Overview of the Role: We are recruiting for a 2nd Line IT Service Desk Engineer to join our team of knowledgeable engineers, headed up by an experienced Team Leader. As one of our engineers, you will support a wide range of customers via the telephone, live chat and emails. You will be utilising your excellent and prompt customer … support and will represent Tailor Made Technologies in a professional and courteous manner. This role is based on our site in Whiteley (Monday to Friday) with on call out of business hours. You have a strong team of management around you who will support you within this role. Who are Tailor Made Technologies? Tailor Made Technologies are a … plan cover. IT Purchasing Scheme. Company Pension. A brilliant breakout room which provides a free breakfast and a pool table Duties and Responsibilities of our 2nd Line Service Desk Engineer: To provide excellent customer care and support through efficient and organised ticket management Providing first response fixes to customers via the phone, live chat or email Providing resolution More ❯

Overview of the Role: We are recruiting for a 2nd Line IT Service Desk Engineer to join our team of knowledgeable engineers, headed up by an experienced Team Leader. As one of our engineers, you will support a wide range of customers via the telephone, live chat and emails. You will be utilising your excellent and prompt customer … support and will represent Tailor Made Technologies in a professional and courteous manner. This role is based on our site in Whiteley (Monday to Friday) with on call out of business hours. You have a strong team of management around you who will support you within this role. Who are Tailor Made Technologies? Tailor Made Technologies are a … plan cover. IT Purchasing Scheme. Company Pension. A brilliant breakout room which provides a free breakfast and a pool table Duties and Responsibilities of our 2nd Line Service Desk Engineer: To provide excellent customer care and support through efficient and organised ticket management Providing first response fixes to customers via the phone, live chat or email Providing resolution More ❯

Title: IT Support/EUC Specialist Location: Manchester Area,UK Duration: 12 Months - extendable Shift: 9 hours SOW: Must have at least 3 to 4 years of experience in managing IT Service Management operations primarily in End User Computing and Deskside support services. High Level understanding of the Desktop Support technology areas and understanding across infrastructure components. … as CCTV Camera, humidity sensors. Ensure all the workstations are updated with latest Anti-Virus, patches, Windows patches & feature packs etc. Should have good exposure in troubleshooting using remote support tools like RDP, IDRACK, ILO, IP Phones etc. Ability to trouble shoot printer issues and file restorations etc. Customer service focused; ability to manage key stakeholders in positive, poised …/tracking of Asset Inventory. Follow the Laptop Reclamation Process and escalation guidelines to reclaim the laptops. Coordinate Laptops stock, imaging, allocation and de-allocation where Service Provider Site support resources are staffed. Manage entire laptop lifecycle, including maintaining accurate status in ITSM platform according to regional processes and polices. Management of Mobile devices, handhelds, docking station, monitors, mouse More ❯

2nd Line IT Engineer – Remote (MSP Environment, Occasional Travel) Location: Fully Remote (occasional travel to client sites across London, Surrey & Hampshire) Type: Full-time, Permanent Salary: Competitive + Benefits The Opportunity Join a long-established Managed Service Provider with over two decades of experience delivering top-tier IT support, cloud solutions, and infrastructure services across the UK. We … re looking for a 2nd Line IT Engineer who thrives on technical challenges, enjoys solving problems, and takes pride in providing exceptional customer service. You’ll act as an escalation point for 1st and 2nd line issues, tackle a variety of on-prem and cloud-based environments, and contribute to exciting infrastructure projects and rollouts. If you’re looking … edge tech while being part of a close-knit remote team — this is the role for you. What You’ll Be Doing Providing advanced remote and occasional on-site support to SME clients. Acting as an escalation point for complex technical issues from other support tiers. Supporting, configuring, and maintaining Windows Server & Desktop environments . Managing Active Directory More ❯

Provide IT solutions expertise and customer service in support of the company's clients. Role Duties and key responsibilities: Windows 11 Desktop Operating Systems. Windows 2019/2022/2025 Server environment. Knowledge of Windows Active Directory. Maintain and manage network infrastructures including the core switches, cabling, peripheral devices and related equipment. Install, configure and maintain clients’ servers and … resolve issues with workstations, operating systems and network infrastructures. Helpdesk: Provide accurate and creative solutions to client problems to ensure user productivity. Assist in the resolution of user and support issues of the Company’s. Research, resolve and respond to questions received via telephone calls, emails and site visits in a timely manner and in accordance with Company’s … standards. Acquire and maintain current knowledge of relevant products and support policies in order to provide technically accurate solutions to customers. Log all support calls on the Helpdesk system and keep current and updated information for each call in order for other support users to access when required. Complete documentation of all systems processes and related system More ❯

2nd Line Engineer MSP Teesside £28 - 35k plus benefits Hybrid The Opportunity for you... Are you currently working at 2nd line at an MSP, and looking to join a company that offers training, development, and progression? Or are you looking to actually contribute to an MSP where your ideas are heard and bring ideas to the table? Then this … is the job for you. As a 3rd line engineer, you’ll be based in the Teesside office for this MSP. These have recently won contracts and in turn, needs to grow out their team. This MSP has seen employees progress from apprentices right the way through to directors – definitely room for progression and growth. You'll be working … with customers on support with plenty of project work. Likewise in this role, you have the opportunity to come up with new ideas + products to expand their service offering to the way you see fit. We'd be looking for an engineer who's got their finger on the pulse by way of new tech within the More ❯

Role: 2nd Line Engineer (Fintech/Web3 Start-Up) Location: Bournemouth (Hybrid) Salary: £32,000 - £38,000 FinTech/Crypto Start-Up | Next-Gen Tech | Multiple Roles Available | Huge Growth Potential Were partnered with a cutting-edge FinTech and Crypto start-up based in Bournemouth , pushing boundaries in digital assets, blockchain, and next-gen financial technology. Theyre scaling fast More ❯

one of our well respected clients. This role is ideal for someone with solid experience supporting users, managing Microsoft 365 environments and maintaining IT infrastructure. Key Responsibilities: Provide technical support to users across the business Manage and support Microsoft 365 applications including SharePoint Maintain and administer Active Directory and Entra Set up and manage Exchange mailboxes Administer security … and endpoint management Set up and troubleshoot printers and related peripherals. Provide support for Wi-Fi and LAN network connectivity. Install, configure, and maintain computer hardware and software systems. Skills and Experience Required Proven experience in a similar Systems Administrator or IT Support role Strong working knowledge of Microsoft 365, including SharePoint and Teams Experience with Windows Server More ❯

IT Systems & Security Administrator to support and manage a secure MS digital infrastructure environment. This role requires active SC clearance and experience in Microsoft 365 and Azure environments. Outside IR35. London with hybrid working. Key Responsibilities: Administer and configure Microsoft digital infrastructure, including security components. Build, issue, and support IT hardware across Windows, macOS, and iOS. Triage incidents … Apple Business Manager. Liaise with internal and external stakeholders on IT services and security matters. Review and enhance IT Service Management processes. Essential Skills & Experience: 2+ years in IT support or systems administration (M365 & Azure). Strong knowledge of Microsoft Entra, Intune, Apple Business Manager, and MS Defender. Proven experience with cyber incident response and user device troubleshooting. Advanced More ❯

A credible IT Managed Service Provider is seeking a proactive and personable ICT Managed Service Engineer to join their growing team. You will be based onsite at one of their partner schools in London, delivering hands-on technical support and ensuring the smooth running of IT systems for staff and students. This is an excellent opportunity for someone … technical support. Key Responsibilities Respond to end-user requests and resolve technical issues promptly Monitor, diagnose and fix a range of ICT system issues Carry out day-to-day support tasks such as password resets, printer fixes and user setup Generate reports for customers and update Service Desk tickets Prioritise and escalate incidents where necessary Collaborate with 3rd line … engineers to help resolve complex issues Handle hardware support requests, including arranging repairs or replacements Technical Skills (the more you can demonstrate, the better) Experience with Microsoft Windows 10/11 support Knowledge of Microsoft Active Directory and Office 365 Experience with application and desktop deployment Printer management and maintenance Setting up and supporting new user accounts Personal More ❯

Position: Oracle Revenue Management Production Support Service Engineer Location: London, UK (Hybrid or Remote) 6 months contract position Position Overview We are seeking a skilled Service Engineer to provide comprehensive production support for Oracle Revenue Management, Receivables, and Intercompany processes. This role requires both financial accounting expertise and technical troubleshooting capabilities to ensure revenue recognition compliance … and seamless system operations. Key Responsibilities Revenue Recognition & Compliance Support ASC 606/IFRS 15 revenue recognition principles in production systems Troubleshoot and maintain Revenue Contracts, Performance Obligations, and Standalone Selling Price (SSP) calculations Resolve issues with Revenue Deferrals, Revenue Allocations, and Adjustments Ensure revenue compliance through Multi-Currency and Multi-GAAP Reporting Assist with Deferred Revenue and Unbilled … Revenue Accruals processing Receive, analyze, and prioritize related support tickets Provide timely solutions to users Document resolution steps and knowledge base articles Support system upgrades and patches Monitor system performances and recommend improvements Required Quali fi cations Strong understanding of ASC 606/IFRS 15 revenue recognition principles 5+ Experience with Oracle Cloud Revenue Management, Receivables, and Intercompany More ❯

Great opportunity for a 1st line Support/Help Desk/Service Desk professional with at least 2 years of experience to further their career working for an expanding IT services client at their head office in Maidenhead, Berks. You will have exceptional customer service and communication skills along with strong problem-solving and prioritisation abilities. Technically, you will More ❯

Role: Service Desk Engineer Location: Manchester Salary: £25,000 – £30,000 Working Model: Onsite initially, transitioning to a hybrid model MUST have MSP experience Overview The Service Desk Engineer will work directly with end users, managing incidents and requests from receipt to resolution while ensuring service level targets are met and customer satisfaction is maintained. You’ll handle … technologies and client environments. It’s an excellent opportunity to grow your technical skills through hands-on experience and professional development. We’re seeking a knowledgeable, experienced, and enthusiastic engineer with a customer-first approach to strengthen our existing team. You’ll be part of a fast-paced managed service provider (MSP) environment where flexibility, reliability, and problem-solving … skills are key to success. Duties and Responsibilities Provide remote and onsite technical support to customers. Receive and log incidents and service requests into the ticketing system with accurate data entry, aiming to deliver first-time fixes where possible. Process joiner and leaver requests. Update the PSA system (Autotask) to ensure customers and colleagues have access to the latest More ❯