101 to 125 of 574 Support Specialist Jobs in England

+ Bonus - £25k-£30k base (plus commission) Powered by Ador Talent – Where Talent Meets Opportunity Are you ready to step into a dynamic role that combines customer interaction, technical support, and a real impact in the healthcare industry? Ador Talent is proudly partnering with a leading supplier of point-of-care diagnostics and OTC health solutions across the UK. … As part of a globally recognised healthcare group, our client is revolutionising preventive medicine and community healthcare. They’re on the lookout for a Technical Support Specialist to join their growing team in Nuneaton. About the Role As a Technical Support Specialist , you’ll be the go-to expert for all things technical. From running laboratory … focused. Key Responsibilities: Oversee day-to-day lab activities, including Internal and External Quality Controls. Deliver structured training to healthcare professionals both online and in-person. Provide responsive technical support via phone, MS Teams, and email. Use SAP ticketing systems to manage and resolve customer queries. Develop SOPs, guides, presentations, and documentation. Assist in quality assurance testing and audit More ❯

Technical Support Specialist, NFP PEOPLE 1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Technical Support Specialist Are you a Technical Specialist with a background of providing second and third-line support? This is a great opportunity to join a fun technical team … and develop in your career. Position: Technical Support Specialist Location: Swindon/Hybrid Hours: Full-time Salary: £34,000 to £38,000 per annum Contract: Permanent Closing Date: Sunday 29 June 2025 Interview Date: The first round is online on 8 July 2025, and the second round is in person at the Swindon office on 16 July 2025. … The Role Part of the Technology team, this role involves the provision of systems support on a range of systems. This role supports the full range of Technology Support Desk duties, and you will be one of the first points of contact for all staff. Your main duties will be responding to calls, recording and resolving issues and More ❯

Specialist IT Support Engineer Department : Digital, Data & Technology Group Salary : Starting from £30,505, rising to £36,924 Closing date : Sunday 05 January 2025 Are you a skilled IT Professional with a background in IT support and service delivery? We have an exciting opportunity to join our team focused on the support of specialist and … a team of Senior Service Analysts supporting the administrative, learning, teaching, and research activities of the University. You will be actively involved in the day-to-day delivery of specialist IT support to the University, acting as the point of escalation for incidents, requests, and changes, and will provide technical expertise in your area. A typical day may … see you helping to set up and deploying equipment within a research laboratory, providing advice and guidance on specialist software requests, or installing software for a computational project across a wide range of hardware and operating systems. However, no two days are the same, as every single day brings its own new challenges and opportunities to gain experience. This More ❯

to login/join with: Join our team at Franke Coffee Systems UK Limited, a global leader in coffee technology and innovation. As a member of our international IT support team, you'll be based at our offices in St Albans, with a unique opportunity to extend your impact to teams in Manchester and Falkirk. Your role will primarily … involve remote support, complemented by occasional visits to ensure seamless IT operations for all locations. As an IT Support Specialist, you will: Provide 1st and 2nd level support within the UK. Handle joiner/mover/leaver processes using ServiceNow. Support standard applications (M365, Adobe) and manage software provisioning (SCCM). Install, maintain, and provision … client hardware (desktops, laptops, tablets, barcode scanners) and peripherals (printers, scanners, copiers, fax machines). Provide telephony VoIP support. Offer network support (LAN) and monitor WAN and Server VMs. Manage mobile devices and contracts. Conduct introduction and training sessions. Contribute as a team member to various projects. Act as a local contact for Platform Services. Handle quotes and the More ❯

com or call TCS London Office number 02031552100 with the subject line: Application Support Request . Role: Hardware/Software Technical Specialist Job Type: Permanent Hybrid (2-3 days in the office) Full-time Ready to utilize your skills & experience in hardware/software integration like Parcel Lockers, ATM & Kiosks? Join us as a Hardware/Software Technical … Specialist. TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that … matters, through challenging projects which demand ambitious innovation and thought leadership. The Hardware/Software Technical Specialist will be responsible for troubleshooting, and ongoing maintenance of parcel lockers, KIOSK, ATM systems with integrating IT systems. This role combines a deep understanding of hardware and software systems with the ability to provide high-level technical support and problem-solving More ❯

Paynt Market Harborough, England, United Kingdom Technical Support Specialist Paynt Market Harborough, England, United Kingdom 3 weeks ago Be among the first 25 applicants Direct message the job poster from Paynt Paynt. Payments As You Need Them. Who We Are We are a dynamic payment solution provider, founded in 2013, rapidly evolving to deliver cutting-edge payment and … push forward and achieve our vision, we’re seeking talented individuals to join us on our ambitious journey. Who We’re Looking For We are looking for a Technical Support Specialist who is an expert in financial technology and will ensure our merchants with exceptional and timely technical support. Your regular working hours will be … During the first few months, while you're onboarding and going through training, you'll work 9:00–17:30 to help you settle in and get all the support you need. What You’ll Do Provide technical support to Paynt merchants and partners via tickets, emails and phone. Implement medium to high complexity solutions related to e More ❯

Social network you want to login/join with: Job Title: Junior Helpdesk/IT Support Desktop Specialist We are currently seeking an energetic individual to work full-time in our London office as a Junior Helpdesk/IT Support Desktop Specialist. This is an entry-level position suitable for candidates with 2 to 4 years of … offering exposure to an enterprise computing environment. The ideal candidate should possess good technical troubleshooting skills and excellent communication skills, both written and oral. Responsibilities include: Provide installation and support for PC and some Apple hardware and software, including peripheral devices such as printers and USB devices. Respond to incoming calls and emails regarding workstation and peripheral performance and More ❯

Job Purpose Summary As a key member of the 2nd line support team, your main duties will be to provide technical support to our customers, helping them to resolve issues, but above all, taking ownership of particular product set and writing FAQs, testing firmware, and being an escalation point for your specialist product group. Also taking ownership … of product group to ensure there is sufficient knowledge and documentation available for customers To ensure customers issues are resolved in a timely manner. To provide 1st line technical support to advanced products such as IPPBX/Firewalls key advanced Networking products; answering support queries on the telephone and responding to support Email queries. To assist the … 1st line support team by being their point of escalation and providing help and advice to resolve queries To escalate more complex problems to the appropriate 3rd line support teams in line with escalation procedures. Owning the incident and ensuring its timely resolution To maintain a high degree of customer service for all support queries and adhering More ❯

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Technical Support Specialist (French speaking) Location: GB At Bluebeam,we empower people toadvancethe way the world is built. We create smart software solutions that make construction sites more efficient, connected and safe and improve the lives of design and construction … professionals everywhere. The Technical Support Specialist , a mid-level Tier 1 software support position, is expected to assist Bluebeam customers via via telephone, chat and email who require help in managing the software licenses and subscriptions of their Bluebeam products, as well as assisting with basic product usage questions. It is essential that the Technical Support Specialist partner with the customer at a professional level, provide effective resources or solutions within a reasonable amount of time, and contribute regularly to the general improvement of the team and the customer experience. This role will be supporting customers in France and EMEA, and applicants must be fluent/native level French speakers. About the Role Serve More ❯

Social network you want to login/join with: Technical Customer Support Specialist - Sensors & Automation, Chester col-narrow-left Client: Thomas Lee Recruitment Location: Chester, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 283228bab5de Job Views: 31 Posted: 22.06.2025 Expiry Date: 06.08.2025 col-wide Job Description: Just finished your engineering degree … a year or two in industry and want a role with real variety, responsibility, and technical depth? This one could be for you. We're hiring a Technical Customer Support Specialist to join a global automation tech company that's serious about its products and customer service. You'll be supporting clients across the UK and EMEA by … Help customers choose the right sensor or automation product Recommend alternatives when items are out of stock or discontinued Respond to technical enquiries by phone, email, or live chat Support the sales team with product knowledge and cross-selling advice Deal with basic repairs, service requests, and product modifications Log activity in the internal SAP system Handle first-line More ❯

push forward and achieve our vision, we’re seeking talented individuals to join us on our ambitious journey. Who We’re Looking For We are looking for a Technical Support Specialist who is an expert in financial technology and will ensure our merchants with exceptional and timely technical support. Your regular working hours will be … During the first few months, while you're onboarding and going through training, you'll work 9:00–17:30 to help you settle in and get all the support you need. What You’ll Do Provide technical support to Paynt merchants and partners via tickets, emails and phone. Implement medium to high complexity solutions related to e … maintaining up-to-date documentation for applications, and system configurations, providing detailed insights for troubleshooting and future reference. Follow established escalation procedures and escalate complex issues to higher-level support or IT teams while ensuring clear and concise information. Collaborate closely with cross-functional teams, including sales, account management and compliance, to address customer needs and concerns. Identify and More ❯

with their customers. Backed by innovative technology and a drive for excellence, we’re on a mission to redefine customer service. And now, we’re looking for a Technical Support Specialist to help us on our journey. About the Role: As a Technical Support Specialist, you’ll be at the heart of our mission, providing top … You’ll not only be solving technical challenges but also shaping the future of customer engagement through your insights and expertise . What You’ll Do: Deliver exceptional technical support via Phone, Email, WebChat, and WhatsApp, ensuring every client feels valued and understood. Become an expert in our products, from integrations to the intricacies of our bespoke omni-channel … CRM platform. Stay current with Daktela’s product updates and support best practices to provide top-tier technical assistance. Use your technical know-how and problem-solving skills to troubleshoot and provide innovative solutions. Handle customer queries professionally, ensuring technical issues are resolved efficiently to maintain high customer satisfaction. Proactively suggest and implement improvements in support processes to More ❯

with a strong focus on endpoint design, automation, and employee training. The role is hybrid with three to four days in the office each week. Responsibilities: Provide expert level support across Windows, Microsoft 365, and endpoint technologies including desktops, mobile, and collaboration platforms Design and implement new solutions that reduce first line support tickets and improve the employee … experience Manage Intune, Azure AD, and Microsoft Entra across deployment, configuration, compliance, and SSO integrations Support and maintain video conferencing systems including Microsoft Teams Rooms, Zoom, and Yealink Create user friendly guides, run workshops, and provide in person support to non technical users Implement and maintain device security controls including encryption, MFA, and compliance policies Keep up to … using Entra ID, Azure, SAML, or SCIM Familiarity with video conferencing platforms and hardware such as Teams Rooms, Zoom, and Yealink Comfortable with PowerShell or other scripting tools to support automation and reporting Excellent communication skills with the ability to train and support users of all levels A proactive and solutions focused mindset with a genuine interest in More ❯

with a strong focus on endpoint design, automation, and employee training. The role is hybrid with three to four days in the office each week. Responsibilities: Provide expert level support across Windows, Microsoft 365, and endpoint technologies including desktops, mobile, and collaboration platforms Design and implement new solutions that reduce first line support tickets and improve the employee … experience Manage Intune, Azure AD, and Microsoft Entra across deployment, configuration, compliance, and SSO integrations Support and maintain video conferencing systems including Microsoft Teams Rooms, Zoom, and Yealink Create user friendly guides, run workshops, and provide in person support to non technical users Implement and maintain device security controls including encryption, MFA, and compliance policies Keep up to … using Entra ID, Azure, SAML, or SCIM Familiarity with video conferencing platforms and hardware such as Teams Rooms, Zoom, and Yealink Comfortable with PowerShell or other scripting tools to support automation and reporting Excellent communication skills with the ability to train and support users of all levels A proactive and solutions focused mindset with a genuine interest in More ❯

with a strong focus on endpoint design, automation, and employee training. The role is hybrid with three to four days in the office each week. Responsibilities: Provide expert level support across Windows, Microsoft 365, and endpoint technologies including desktops, mobile, and collaboration platforms Design and implement new solutions that reduce first line support tickets and improve the employee … experience Manage Intune, Azure AD, and Microsoft Entra across deployment, configuration, compliance, and SSO integrations Support and maintain video conferencing systems including Microsoft Teams Rooms, Zoom, and Yealink Create user friendly guides, run workshops, and provide in person support to non technical users Implement and maintain device security controls including encryption, MFA, and compliance policies Keep up to … using Entra ID, Azure, SAML, or SCIM Familiarity with video conferencing platforms and hardware such as Teams Rooms, Zoom, and Yealink Comfortable with PowerShell or other scripting tools to support automation and reporting Excellent communication skills with the ability to train and support users of all levels A proactive and solutions focused mindset with a genuine interest in More ❯

businesses offer various career moves to seek new horizons. Welcome to join us and bring your curiosity to life! Full Job Description MedChemExpress has an immediate opening for Technical Support Specialist base in the UK. This is a full time position with career advancement opportunities within the company. You must be available to work from Monday to Friday … and willing to travel. You must be legally working in the UK. Key Responsibilities Sale Support: Provide technical support to EMEA sales teams, helping with sales lead generation, the development of stable customer relationships. Collaborate with product managers to deliver technical training to internal and external sales teams. Represent the company in technical meetings, prepare agendas and minutes … teams to facilitate communication with key accounts and projects, monitor project progression, and prevent technical communication errors and obstacles. Build and maintain long-lasting relationships with key customers. Marketing support: Design, polish, and proofread both physical and digital marketing materials such as monthly emails, landing pages, and brochures to maintain accuracy and consistency in technical information and tone of More ❯

Overview The Digital Support Specialist plays a critical role in delivering high-quality support for the systems, platforms, and digital services used across RSSB and by external rail industry stakeholders. Acting as first and second-line support, this role balances user-focused troubleshooting with in-depth system and application administration, ensuring a seamless experience across both … manage service desk requests, identify recurring issues, and contribute to continuous improvement through collaboration with colleagues, suppliers, and the wider Digital team. Responsibilities Provide first- and second-line technical support to internal and external users across hardware, software, applications, and digital services via the service desk, phone, and in-person support. Support external users of RSSB’s public … facing or industry-specific applications, assisting with account management, system navigation, and troubleshooting. Deliver support for Microsoft 365 services, including Outlook, Teams, SharePoint, OneDrive, and related collaboration tools, ensuring prompt resolution of access, configuration, and performance issues. Administer and maintain user accounts, permissions, and security groups across Entra ID (Azure Active Directory), Microsoft 365, including Teams and Exchange, in More ❯

extends to our IT infrastructure, where we strive to adopt cutting-edge technologies and ensure seamless operations across our organization. The Role: We are seeking a skilled Senior IT Support Engineer to provide 2nd and 3rd line support while taking a hands-on role in key IT projects. You will play a pivotal part in the migration of … our on-premises technology to an Azure cloud environment, followed by ongoing support and additional project work to enhance and optimize our systems. This hybrid role combines technical expertise with a focus on collaboration, providing you with the opportunity to contribute to both day-to-day operations and transformative projects. Key Responsibilities: Deliver 2nd and 3rd line support … on-premises systems to Azure cloud infrastructure. Collaborate with stakeholders to identify requirements and implement IT solutions. Troubleshoot and resolve complex technical issues to ensure business continuity. Provide ongoing support for Azure cloud environments and related technologies. Contribute to project work aimed at improving IT systems and processes. Requirements: 8+ years' IT Support experience. Proven experience in 2nd More ❯

Customer Support Agent – Professional Opportunity Our Client is seeking a dedicated and proactive Customer Support Agent to join their growing team. This role is pivotal in providing exceptional support to users, responding to queries, and delivering solutions within established SLA parameters. If you have a keen eye for detail, a customer-first mindset, and a drive to … grow your career in a dynamic environment, this opportunity is for you. Role Overview As a Customer Support Agent, you will manage incoming support requests, diagnose technical issues, and collaborate with internal teams to ensure prompt and effective resolution. You’ll play a critical role in enhancing user experiences and identifying opportunities for service improvements, all while embodying … professionalism and technical aptitude. Key Responsibilities Efficiently manage inbound support tickets via phone and email, ensuring prompt triage and prioritization. Document and oversee support requests using ticketing systems, maintaining transparency with clients throughout the process. Diagnose and resolve technical issues, escalating when necessary. Liaise with internal stakeholders to expedite resolutions and manage application configuration changes. Deliver top-tier More ❯

Graduate Technical Support Executive - HR Software 💵 Salary - £25,000 - £30,000 🌎 Progression potential to Customer Success 🖥 Route into the world of SaaS ☀ 22 days holiday + your birthday off This role is perfect for a graduate with 6 months work experience, or perhaps someone with no degree but with two years experience in desktop support. You'll work within … a growing and thriving team to support customers on software and hardware support issues as a 1st line agent. The Company A pioneer in Software as a Service (SaaS) workforce management and access control solutions. With its own intuitive software platform and biometric hardware devices, the company is an innovator with over 30-years’ experience as a total … solutions provider helping thousands of organisations across EMEA operate more efficiently, save money, and keep people and assets safe. The Role As a member of the Technical Support Team, you will be responsible for a host of reactive and proactive customer activities. You will be the primary point of contact via telephone and email for customers with support More ❯

Databricks is hiring an experienced IT Support Specialist to help scale and optimise our business processes, working with users globally to improve productivity and provide in-person service at our London office by resolving an array of technical issues. You will be a vital member of the IT Support team and ensure the best possible user experience … the bar for providing capabilities to facilitate exceptional customer interactions with all Bricksters through tickets, systems, AV, and other mediums of engagement. The impact you will have: You will support our core platforms - user support, ticketing, procurement, and provisioning. You will take ownership of customer issues escalations as a member of the IT support staff, applying your … Work collaboratively across IT and serve as an ambassador for the IT organization with our internal stakeholders. Provide the best customer service experience for all Bricksters when troubleshooting their support requests by applying your technical skills, problem-solving abilities, and specialized knowledge to educate our workforce. Maintain the asset inventory system and ensure all hardware/software allocations are More ❯

MKM operates throughout the UK with 130+ branches and a central support function based in Hull. Due to continuing expansion, additional IT Support Specialists are being sought to work as part of the IT Helpdesk and wider IT Team, to assist users with all manner of queries, requests and problems. This role is highly user facing and involves … progress Coordinate the supply and installation of equipment Help to administer, maintain and monitor IT systems Assist with projects Key Skills Have excellent Microsoft Windows desktop and general IT support knowledge Be able to support mobile phones and devices Good written skills – recording and updating issues clearly and concisely Ability to learn and absorb new systems and processes … quickly Familiarity with support administration tools, i.e. ticketing systems, MS Active Directory, MS server Good general MS Office skills Desirable Experience within the builders’ merchant sector or other similar business Experience in supporting Apple MACs Experience in supporting phone systems, network troubleshooting This role is based at Stoneferry Road in Hull but occasional travel to other sites may be More ❯

curiosity, and people-first attitude are the winning traits of our most successful Account Management & Customer Success team members. If this sounds like you, join us! PitchBook’s Customer Support Specialist Tier 1 provides direct customer support via phone, email, and chat to existing PitchBook clients. You will work with the support team to troubleshoot customer … email contacts from customers Achieve contact volume and quality goals measured quarterly Communicate effectively, both written and verbally, to ensure smooth resolution of customer issues Work collaboratively with other support specialists to resolve customer questions and issues Document the details of each interaction in Salesforce to easily research customer issues and inform product improvements Partner with global teams to … ensure continuous support availability during required business hours Support the vision and values of the company through role modeling and encouraging desired behaviors Participate in various company initiatives and projects as requested Skills and Qualifications: 1+ years of experience in a customer service role A client-first attitude and enjoy engaging with customers Ability to stay updated with More ❯

Responsibilities: Respond to product/application related local and European customer inquiries and feedback through the appropriate questioning techniques to identify the nature of the request/complaint. Most support will be given remotely, e.g. via e-mail, phone and chat. Advise the appropriate sales staff of the content of product/application related customer inquiries and feedback, and … related inquiries into new or developed sales possibilities (e.g. lead generation, up-and cross-selling and initiating quotations). Maintain a high level of technical knowledge and competence on specialist subjects, products and their applications. Establish and maintain positive and collaborative working relationships with customers and sales staff. Manage scientific support information database/documentation/paperwork, prioritizing More ❯

broad range of IT faults and working to strict SLA’s and KPI’s Maintain the rapport with customers by demonstrating a detailed understanding of and delivery of their support requirements Log tickets of incidents, requests or problems from customers onto portal Liaise pro-actively with suppliers/partner vendors, and escalate issues where necessary to ensure timely call … IT related hardware, and getting involved in crucial business operational tasks like resetting passwords, setting up printers/hardware/applications or software etc. We will be providing ongoing support and development, so the ideal candidate will be open to learning and being trained on the job. Communication is a key element of the role, and being able to … days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme Access to FlexBens policy A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme We’re passionate about creating an environment that champions diversity and inclusion, where everyone feels they More ❯