Bloomberg Technical SupportSpecialist (Japanese Speaker) - Financial Solutions Location: London Business Area: Sales and Client Service Ref #: Description & Requirements Bloomberg's Technical Support specialists are the very best in global front line support. We are responsible for supporting Bloomberg's variety of products and services across multiple connectivity mediums. We are a high-profile team that … requires the best in technical troubleshooting. What's The Role? As a Technical SupportSpecialist, you will provide both new and existing Bloomberg clients with platinum technical service. You'll offer sophisticated technical skills to resolve issues and work closely with a range of partners to deliver access to the Bloomberg infrastructure while meeting our clients' connectivity needs. … self-starter with a passion for technology and a desire to continue to learn Have proficiency at multitasking in a dynamic environment Be dedicated to providing exceptional customer service Support Bloomberg's software, network and hardware offerings while coordinating with clients and partners Fix, supervise, handle, and maintain all Bloomberg's private IP network including connectivity and infrastructure Integrate More ❯
TEAM/ROLE: Application SupportSpecialist WHO WE ARE: Goldman Sachs is a renowned global investment banking, securities, and investment management firm founded in 1869. Headquartered in New York, we have offices in major financial centers worldwide. We prioritize client interests and uphold values of integrity, excellence, innovation, and teamwork. TEAM OVERVIEW: The FICC team operates in a … experience, and a commitment to resolving technical issues efficiently. Responsibilities include managing incidents, identifying recurring issues, training users, and creating clear documentation. ROLE AND RESPONSIBILITIES: As an L3 Application Specialist, you will support front office operations for Interest Rates applications by troubleshooting data, infrastructure, or code issues. Key tasks include: Analyzing and resolving application issues Debugging code and … identifying root causes Communicating with users, developers, and stakeholders Improving application stability and performance Automating processes using Engineering tools Participating in change management Creating runbooks and user documentation Managing support tickets MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree and five years of software development experience MUST HAVE SKILLS AND LICENSES REQUIRED TO PERFORM THE JOB: Practical use of More ❯
Bloomberg's Technical Support specialists are the very best in global front line support. We are responsible for supporting Bloomberg's variety of products and services across multiple connectivity mediums. We are a high-profile team that requires the best in technical troubleshooting. What's The Role? As a Technical SupportSpecialist, you will provide both new … self-starter with a passion for technology and a desire to continue to learn Have proficiency at multitasking in a dynamic environment Be dedicated to providing exceptional customer service Support Bloomberg's software, network and hardware offerings while coordinating with clients and partners Fix, supervise, handle, and maintain of all Bloomberg's private IP network including connectivity and infrastructure … Integrate and support Bloomberg products and services into our clients' environments including fixing and debugging application issues Troubleshoot hardware on virtual environments (VMWARE, CITRIX, etc.) Demonstrate excellent stakeholder management skills when taking care of telco vendors globally (AT&T, Verizon, Telefonica, BT) to report and raise service impact issues on tail circuits Multitask to prioritize a high volume of More ❯
and businesses together through reviews. We are well on our way-but there's still an exciting journey ahead. Join us at the heart of trust. The Lead IT SupportSpecialist is a crucial role within our international organisation, responsible for providing advanced technical support within the IT support team, which includes colleagues based in various … global locations. This position involves resolving complex technical issues, mentoring support staff, both locally and remotely, contributing to the development of global support processes and documentation, and ensuring a high level of customer satisfaction. The Lead IT SupportSpecialist will act as an escalation point for challenging technical problems, and for stakeholders, and will play a … key role in maintaining the efficiency and effectiveness of the IT support function. What you'll be doing: Serve as the primary point of escalation for complex technical issues Provide advanced diagnosis and resolution for hardware, software, and system-related issues, Mentor IT support staff, providing guidance and training. Participate in the creation and implementation of IT supportMore ❯
Technical SupportSpecialist (Bilingual - English/Spanish) London, UK Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the … why we are consistently recognized as a 'Best Place to Work' globally by industry leaders such as Built In, Fortune, and Great Place To Work! At Yext, the Technical Support Team is a group of technically savvy, social people who enjoy helping customers and solving complex problems! Core responsibilities include assisting our clients on the Yext platform, troubleshooting advanced … technical issues in real-time and providing best practices. As a Technical SupportSpecialist , you will be working with a diverse set of enterprise clients who have made an investment in Yext to manage their search experience across a network of maps, apps, social networks, directories, and search engines. Your role is to support those client's More ❯
why we are consistently recognized as a 'Best Place to Work' globally by industry leaders such as Built In, Fortune, and Great Place To Work! At Yext, the Technical Support Team is a group of technically savvy, social people who enjoy helping customers and solving complex problems! Core responsibilities include assisting our clients on the Yext platform, troubleshooting advanced … technical issues in real-time and providing best practices. As a Technical SupportSpecialist , you will be working with a diverse set of enterprise clients who have made an investment in Yext to manage their search experience across a network of maps, apps, social networks, directories, and search engines. Your role is to support those client's … ideas and ways of working. What You'll Do Be the passionate face and voice of our brand, enriching customer relationships with Yext Provide post-implementation technical and consultative support, that is prompt, friendly, and accurate, to our Enterprise clients via email, phone, and chat Develop ticket management strategies and ensure alignment to the SLA Provide platform configuration and More ❯
curiosity, and people-first attitude are the winning traits of our most successful Account Management & Customer Success team members. If this sounds like you, join us! PitchBook's Customer SupportSpecialist Tier 1 provides direct customer support via phone, email, and chat to existing PitchBook clients. You will work with the support team to troubleshoot customer … email contacts from customers Achieve contact volume and quality goals measured quarterly Communicate effectively, both written and verbally, to ensure smooth resolution of customer issues Work collaboratively with other support specialists to resolve customer questions and issues Document the details of each interaction in Salesforce to easily research customer issues and inform product improvements Partner with global teams to … ensure continuous support availability during required business hours Support the vision and values of the company through role modelling and encouraging desired behaviours Participate in various company initiatives and projects as requested Skills and Qualifications: Bachelor's degree preferred 1+ years of experience in a customer service role A client-first attitude and enjoy engaging with customers Ability More ❯
Application SupportSpecialist - 6 month contract Location: Crawley, UK | Milan, Italy | Dresden, Germany (Must live within 15 miles of one of these sites) As our Application SupportSpecialist, you'll be the first line of support for internal users, resolving technical issues across systems, ERP, and software platforms. You'll work closely with global and … local teams to improve application performance, assist with implementations, and contribute to wider technology transformation projects. Key Responsibilities: Provide prompt and effective technical support for enterprise applications, including troubleshooting and resolving software issues. Support ERP systems with a focus on SAP S/4HANA , identifying opportunities for improvement and increased efficiency. Work with internal teams to deliver long … term solutions to recurring issues and contribute to continuous improvement. Maintain and support databases, particularly Microsoft SQL and Oracle . Ensure all applications meet IT security standards and collaborate with security teams to maintain compliance. Contribute to the development and delivery of technology solutions across our European operations. What We're Looking For: Experience in system and application supportMore ❯
Swindon, Wiltshire, South West, United Kingdom Hybrid / WFH Options
NFP People
Technical SupportSpecialist Are you a Technical Specialist with a background of providing second and third-line support This is a great opportunity to join a fun technical team and develop in your career. Position: Technical SupportSpecialist Location: Swindon/Hybrid Hours: Full-time Salary: £34,000 to £38,000 per annum Contract … and the second round is in person at the Swindon office on 16 July 2025. The Role Part of the Technology team, this role involves the provision of systems support on a range of systems. This role supports the full range of Technology Support Desk duties, and you will be one of the first points of contact for … and resolving issues and, where appropriate, allocating tasks to other team members; and maintaining the Society's hardware and software. You will also provide technical guidance to other Technology Support Desk staff members. About You We are looking for someone with experience of: Working within an IT helpdesk environment PowerShell, Microsoft Online (365) and Exchange Online Management modules Migrating More ❯
Location: Widnes (Hybrid Mostly Remote Working) Salary: Up to £38,000 per annum VIQU has partnered with a public sector organisation to find a proactive and skilled Business Systems SupportSpecialist to join their team in Widnes . This is a fantastic opportunity for someone passionate about supporting business-critical systems and eager to make a real impact … with the Business Systems Manager , helping to maintain and improve Operational and People Services business systems. From day-to-day issue resolution to assisting with system upgrades and user support, you ll play a vital role in keeping key platforms such as HR, Payroll, and Finance running smoothly and effectively. Key Responsibilities Monitor and manage business systems incidents, queries … Carry out system administration, including: User account creation and deactivation Managing access and permissions based on role changes Workflow monitoring and clearance Running consistency checks and access control reviews Support system upgrades and projects by: Assisting with technical and administrative tasks Supporting users during rollouts Participating in system testing and implementation Key Requirements Essential: Experience in a business-systems More ❯
Widnes, Cheshire, United Kingdom Hybrid / WFH Options
VIQU Ltd
Location: Widnes (Hybrid - Mostly Remote Working) Salary: Up to £38,000 per annum VIQU has partnered with a public sector organisation to find a proactive and skilled Business Systems SupportSpecialist to join their team in Widnes . This is a fantastic opportunity for someone passionate about supporting business-critical systems and eager to make a real impact … with the Business Systems Manager , helping to maintain and improve Operational and People Services business systems. From day-to-day issue resolution to assisting with system upgrades and user support, you'll play a vital role in keeping key platforms such as HR, Payroll, and Finance running smoothly and effectively. Key Responsibilities Monitor and manage business systems incidents, queries … Carry out system administration, including: User account creation and deactivation Managing access and permissions based on role changes Workflow monitoring and clearance Running consistency checks and access control reviews Support system upgrades and projects by: Assisting with technical and administrative tasks Supporting users during rollouts Participating in system testing and implementation Key Requirements Essential: Experience in a business-systems More ❯
Widnes, Speke, Merseyside, United Kingdom Hybrid / WFH Options
VIQU Limited
Location: Widnes (Hybrid – Mostly Remote Working) Salary: Up to £38,000 per annum VIQU has partnered with a public sector organisation to find a proactive and skilled Business Systems SupportSpecialist to join their team in Widnes . This is a fantastic opportunity for someone passionate about supporting business-critical systems and eager to make a real impact … with the Business Systems Manager , helping to maintain and improve Operational and People Services business systems. From day-to-day issue resolution to assisting with system upgrades and user support, you’ll play a vital role in keeping key platforms such as HR, Payroll, and Finance running smoothly and effectively. Key Responsibilities Monitor and manage business systems incidents, queries … Carry out system administration, including: User account creation and deactivation Managing access and permissions based on role changes Workflow monitoring and clearance Running consistency checks and access control reviews Support system upgrades and projects by: Assisting with technical and administrative tasks Supporting users during rollouts Participating in system testing and implementation Key Requirements Essential: Experience in a business-systems More ❯
Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
VIQU Limited
Location: Widnes (Hybrid – Mostly Remote Working) Salary: Up to £38,000 per annum VIQU has partnered with a public sector organisation to find a proactive and skilled Business Systems SupportSpecialist to join their team in Widnes . This is a fantastic opportunity for someone passionate about supporting business-critical systems and eager to make a real impact … with the Business Systems Manager , helping to maintain and improve Operational and People Services business systems. From day-to-day issue resolution to assisting with system upgrades and user support, you'll play a vital role in keeping key platforms such as HR, Payroll, and Finance running smoothly and effectively. Key Responsibilities Monitor and manage business systems incidents, queries … Carry out system administration, including: User account creation and deactivation Managing access and permissions based on role changes Workflow monitoring and clearance Running consistency checks and access control reviews Support system upgrades and projects by: Assisting with technical and administrative tasks Supporting users during rollouts Participating in system testing and implementation Key Requirements Essential: Experience in a business-systems More ❯
A successful and expanding organisation with a national presence is seeking a proactive and customer-focused IT SupportSpecialist to join its internal IT team based near Ramsgate. This is a fantastic opportunity for someone looking to further their IT support career in a professional and fast-paced environment where no two days are the same. IT … SupportSpecialist Permanent - Full Time Monday – Friday Due to the location, own transport is necessary. £Competitive Salary | Career Development | Hands-On Technical Role | Immediate Start Available The successful candidate will be part of a collaborative team, providing high-quality 1st and 2nd line support to over 200 users, maintaining IT equipment, resolving technical issues, and ensuring systems … run smoothly across the business. This role is 100% office-based due to the hands-on nature of the work. Hybrid working is not available. IT Support - Key Responsibilities: Provide first and second-line IT support to users across multiple departments. Maintain and upgrade IT hardware and software across the site. Ensure all support tickets are logged More ❯
com or call TCS London Office number 02031552100 with the subject line: Application Support Request . Role: Hardware/Software Technical Specialist Job Type: Permanent Hybrid (2-3 days in the office) Full-time Ready to utilize your skills & experience in hardware/software integration like Parcel Lockers, ATM & Kiosks? Join us as a Hardware/Software Technical … Specialist. TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that … matters, through challenging projects which demand ambitious innovation and thought leadership. The Hardware/Software Technical Specialist will be responsible for troubleshooting, and ongoing maintenance of parcel lockers, KIOSK, ATM systems with integrating IT systems. This role combines a deep understanding of hardware and software systems with the ability to provide high-level technical support and problem-solving More ❯
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Technical SupportSpecialist (French speaking) Location: GB At Bluebeam,we empower people toadvancethe way the world is built. We create smart software solutions that make construction sites more efficient, connected and safe and improve the lives of design and construction … professionals everywhere. The Technical SupportSpecialist , a mid-level Tier 1 software support position, is expected to assist Bluebeam customers via via telephone, chat and email who require help in managing the software licenses and subscriptions of their Bluebeam products, as well as assisting with basic product usage questions. It is essential that the Technical SupportSpecialist partner with the customer at a professional level, provide effective resources or solutions within a reasonable amount of time, and contribute regularly to the general improvement of the team and the customer experience. This role will be supporting customers in France and EMEA, and applicants must be fluent/native level French speakers. About the Role Serve More ❯
legal advice and transactional capability to clients around the globe. Description/Job Summary With the continued growth within STB the requirements are to onboard an additional IT User SupportSpecialist to the London IT OTS team. To achieve this the role requires white glove support to all STB users and its clients by ensuring that all … is supported and maintained to the highest standard. The IT USS will be expected to do multiple tasks including but not limited to 1st, 2nd & elements of 3rd line support, Project work, Travel and potential OOH support. Helping to identify trends, issues and problems and to work with the team in escalating these issues appropriately. Responsibilities/Duties Provide … support, assistance to users & clients via email, telephony or in person. Ability to support senior users and clients in stressful environments. Ensure that all incidents, requests and problems are actioned within the agreed SLA. Escalate calls to the appropriate teams within a timely manner as and when required. Ability to provide support for both windows and IOS More ❯
City of London, London, United Kingdom Hybrid / WFH Options
DigiTech Resourcing
with a strong focus on endpoint design, automation, and employee training. The role is hybrid with three to four days in the office each week. Responsibilities: Provide expert level support across Windows, Microsoft 365, and endpoint technologies including desktops, mobile, and collaboration platforms Design and implement new solutions that reduce first line support tickets and improve the employee … experience Manage Intune, Azure AD, and Microsoft Entra across deployment, configuration, compliance, and SSO integrations Support and maintain video conferencing systems including Microsoft Teams Rooms, Zoom, and Yealink Create user friendly guides, run workshops, and provide in person support to non technical users Implement and maintain device security controls including encryption, MFA, and compliance policies Keep up to … using Entra ID, Azure, SAML, or SCIM Familiarity with video conferencing platforms and hardware such as Teams Rooms, Zoom, and Yealink Comfortable with PowerShell or other scripting tools to support automation and reporting Excellent communication skills with the ability to train and support users of all levels A proactive and solutions focused mindset with a genuine interest in More ❯
with a strong focus on endpoint design, automation, and employee training. The role is hybrid with three to four days in the office each week. Responsibilities: Provide expert level support across Windows, Microsoft 365, and endpoint technologies including desktops, mobile, and collaboration platforms Design and implement new solutions that reduce first line support tickets and improve the employee … experience Manage Intune, Azure AD, and Microsoft Entra across deployment, configuration, compliance, and SSO integrations Support and maintain video conferencing systems including Microsoft Teams Rooms, Zoom, and Yealink Create user friendly guides, run workshops, and provide in person support to non technical users Implement and maintain device security controls including encryption, MFA, and compliance policies Keep up to … using Entra ID, Azure, SAML, or SCIM Familiarity with video conferencing platforms and hardware such as Teams Rooms, Zoom, and Yealink Comfortable with PowerShell or other scripting tools to support automation and reporting Excellent communication skills with the ability to train and support users of all levels A proactive and solutions focused mindset with a genuine interest in More ❯
South East London, England, United Kingdom Hybrid / WFH Options
DigiTech Resourcing
with a strong focus on endpoint design, automation, and employee training. The role is hybrid with three to four days in the office each week. Responsibilities: Provide expert level support across Windows, Microsoft 365, and endpoint technologies including desktops, mobile, and collaboration platforms Design and implement new solutions that reduce first line support tickets and improve the employee … experience Manage Intune, Azure AD, and Microsoft Entra across deployment, configuration, compliance, and SSO integrations Support and maintain video conferencing systems including Microsoft Teams Rooms, Zoom, and Yealink Create user friendly guides, run workshops, and provide in person support to non technical users Implement and maintain device security controls including encryption, MFA, and compliance policies Keep up to … using Entra ID, Azure, SAML, or SCIM Familiarity with video conferencing platforms and hardware such as Teams Rooms, Zoom, and Yealink Comfortable with PowerShell or other scripting tools to support automation and reporting Excellent communication skills with the ability to train and support users of all levels A proactive and solutions focused mindset with a genuine interest in More ❯
Customer Support Agent – Professional Opportunity Our Client is seeking a dedicated and proactive Customer Support Agent to join their growing team. This role is pivotal in providing exceptional support to users, responding to queries, and delivering solutions within established SLA parameters. If you have a keen eye for detail, a customer-first mindset, and a drive to … grow your career in a dynamic environment, this opportunity is for you. Role Overview As a Customer Support Agent, you will manage incoming support requests, diagnose technical issues, and collaborate with internal teams to ensure prompt and effective resolution. You’ll play a critical role in enhancing user experiences and identifying opportunities for service improvements, all while embodying … professionalism and technical aptitude. Key Responsibilities Efficiently manage inbound support tickets via phone and email, ensuring prompt triage and prioritization. Document and oversee support requests using ticketing systems, maintaining transparency with clients throughout the process. Diagnose and resolve technical issues, escalating when necessary. Liaise with internal stakeholders to expedite resolutions and manage application configuration changes. Deliver top-tier More ❯
Graduate Technical Support Executive - HR Software 💵 Salary - £25,000 - £30,000 🌎 Progression potential to Customer Success 🖥 Route into the world of SaaS ☀ 22 days holiday + your birthday off This role is perfect for a graduate with 6 months work experience, or perhaps someone with no degree but with two years experience in desktop support. You'll work within … a growing and thriving team to support customers on software and hardware support issues as a 1st line agent. The Company A pioneer in Software as a Service (SaaS) workforce management and access control solutions. With its own intuitive software platform and biometric hardware devices, the company is an innovator with over 30-years’ experience as a total … solutions provider helping thousands of organisations across EMEA operate more efficiently, save money, and keep people and assets safe. The Role As a member of the Technical Support Team, you will be responsible for a host of reactive and proactive customer activities. You will be the primary point of contact via telephone and email for customers with supportMore ❯
Databricks is hiring an experienced IT SupportSpecialist to help scale and optimise our business processes, working with users globally to improve productivity and provide in-person service at our London office by resolving an array of technical issues. You will be a vital member of the IT Support team and ensure the best possible user experience … the bar for providing capabilities to facilitate exceptional customer interactions with all Bricksters through tickets, systems, AV, and other mediums of engagement. The impact you will have: You will support our core platforms - user support, ticketing, procurement, and provisioning. You will take ownership of customer issues escalations as a member of the IT support staff, applying your … Work collaboratively across IT and serve as an ambassador for the IT organization with our internal stakeholders. Provide the best customer service experience for all Bricksters when troubleshooting their support requests by applying your technical skills, problem-solving abilities, and specialized knowledge to educate our workforce. Maintain the asset inventory system and ensure all hardware/software allocations are More ❯
Kingston upon Hull, England Metropolitan Area, United Kingdom
MKM Building Supplies
MKM operates throughout the UK with 130+ branches and a central support function based in Hull. Due to continuing expansion, additional IT Support Specialists are being sought to work as part of the IT Helpdesk and wider IT Team, to assist users with all manner of queries, requests and problems. This role is highly user facing and involves … progress Coordinate the supply and installation of equipment Help to administer, maintain and monitor IT systems Assist with projects Key Skills Have excellent Microsoft Windows desktop and general IT support knowledge Be able to support mobile phones and devices Good written skills – recording and updating issues clearly and concisely Ability to learn and absorb new systems and processes … quickly Familiarity with support administration tools, i.e. ticketing systems, MS Active Directory, MS server Good general MS Office skills Desirable Experience within the builders’ merchant sector or other similar business Experience in supporting Apple MACs Experience in supporting phone systems, network troubleshooting This role is based at Stoneferry Road in Hull but occasional travel to other sites may be More ❯
We are currently seeking an energetic individual to work full-time in our London office as a Junior Helpdesk/IT Support Desktop Specialist. This is an entry-level position for someone with 2 to 4 years of experience with a chance to be exposed to an enterprise-computing environment. The qualified candidate should have good technical troubleshooting skills … and excellent non-technical communication skills, both in written and oral formats. Responsibilities include: Provide installation and support of PC and some Apple hardware and software (including peripheral devices such as printers and USB devices) Be able to receive and respond to incoming calls, and/or e-mails regarding workstation and peripheral performance and use requests Perform on More ❯