Newcastle-under-Lyme, Newcastle, Staffordshire, England, United Kingdom Hybrid / WFH Options
Digital Appointments
Are you an experienced Application SupportSpecialist looking for your next challenge? Do you thrive in client-facing environments, solving technical problems, and ensuring smooth software installations? If so, we have an exciting opportunity for you to join a well-established software platform provider in Stoke-on-Trent.About the Role: As an Application SupportSpecialist , you … ll play a crucial role in ensuring the continued success of our client’s software solutions. You'll provide technical support, troubleshoot issues, and assist with software installations, ensuring that clients receive top-tier service every time. This is a hybrid role based in Stoke on Trent, so you should live within commuting distance, with approximately 4 client-side … visits per month to oversee installations and provide on-site support. Key Responsibilities: Provide 1st and 2nd line application support to clients. Troubleshoot and resolve technical issues related to software usage, integration, and performance. Deliver software installations at client sites (travel expenses and hotel accommodation provided). Maintain a high level of client satisfaction through excellent communication and problem More ❯
Wolstanton, Staffordshire, United Kingdom Hybrid / WFH Options
Digital Appointments
Are you an experienced Application SupportSpecialist looking for your next challenge? Do you thrive in client-facing environments, solving technical problems, and ensuring smooth software installations? If so, we have an exciting opportunity for you to join a well-established software platform provider in Stoke-on-Trent. About the Role: As an Application SupportSpecialist , you'll play a crucial role in ensuring the continued success of our client s software solutions. You'll provide technical support, troubleshoot issues, and assist with software installations, ensuring that clients receive top-tier service every time. This is a hybrid role based in Stoke on Trent, so you should live within commuting distance, with approximately … client-side visits per month to oversee installations and provide on-site support. Key Responsibilities: Provide 1st and 2nd line application support to clients. Troubleshoot and resolve technical issues related to software usage, integration, and performance. Deliver software installations at client sites (travel expenses and hotel accommodation provided). Maintain a high level of client satisfaction through excellent communication More ❯
Stoke on Trent, Wolstanton, Staffordshire, United Kingdom Hybrid / WFH Options
Digital Appointments
Are you an experienced Application SupportSpecialist looking for your next challenge? Do you thrive in client-facing environments, solving technical problems, and ensuring smooth software installations? If so, we have an exciting opportunity for you to join a well-established software platform provider in Stoke-on-Trent. About the Role: As an Application SupportSpecialist , you'll play a crucial role in ensuring the continued success of our client’s software solutions. You'll provide technical support, troubleshoot issues, and assist with software installations, ensuring that clients receive top-tier service every time. This is a hybrid role based in Stoke on Trent, so you should live within commuting distance, with approximately … client-side visits per month to oversee installations and provide on-site support. Key Responsibilities: Provide 1st and 2nd line application support to clients. Troubleshoot and resolve technical issues related to software usage, integration, and performance. Deliver software installations at client sites (travel expenses and hotel accommodation provided). Maintain a high level of client satisfaction through excellent communication More ❯
Join Our client as an IT Support Specialist. Are you passionate about technology and eager to help others? Do you thrive in a dynamic environment where your skills can truly make a difference? If so, we have the perfect opportunity for you. Our client, a forward-thinking market research consultancy, is on the lookout for an enthusiastic IT SupportSpecialist to join their team. What You'll Do: As an IT SupportSpecialist, you will be the backbone of the UK tech operations, ensuring that systems run smoothly and efficiently. Your role will include: Providing top-notch technical support to staff, assisting with hardware and software issues Troubleshooting and resolving IT-related problems in … creating user guides for better team understanding What We're Looking For: Our client is seeking a proactive and tech-savvy individual who has: A solid background in IT support or related fields Excellent problem-solving skills and a knack for troubleshooting Strong communication skills to effectively assist and collaborate with team members Knowledge of network systems, hardware, and More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
ADLIB Recruitment
Remote-first role with flexible working hours. Opportunity to shape your role and contribute to product evolution. Join a fast-growing tech company expanding internationally. Were hiring a SaaS SupportSpecialist on behalf of a leading software provider in the Tech For Good sector. This is a customer-facing role where youll manage onboarding, deliver training, and resolve … support queries across a suite of applications. You'll be joining a company that is improving the lives of SEND children, saving money for local government and cutting carbon emissions! What experience youll need to apply Proven experience in training delivery and support of SAAS products. Familiarity with support platforms such as Zendesk, Jira, or Confluence. Strong … or route optimisation tools. Knowledge of local government or public sector services. Interest in process improvement and emerging technologies such as AI. What youll be doing As a SaaS SupportSpecialist, youll play a key role in ensuring customers have a smooth and successful experience with the software. Youll be responsible for troubleshooting and resolving user queries from More ❯
Northampton, Northamptonshire, East Midlands, United Kingdom
Oscar Associates (UK) Limited
IT Support & Web Specialist The Opportunity We're looking for an IT Support & Web Specialist to join our growing support team. In this role, you'll provide a mix of IT helpdesk support and web/domain administration , working directly with clients and internal teams to resolve issues quickly and effectively. If you've … got experience in IT support, enjoy problem-solving, and want to expand your skills into web hosting and domain management , this role offers the perfect platform. What You'll Be Doing Providing 1st/2nd line technical support across IT, email, and web systems Troubleshooting and resolving end-user issues via phone, email, and ticketing system Managing and … configuring DNS records, domains, and hosting environments Supporting email setup, migrations, and administration Assisting with website configuration and monitoring Maintaining accurate support documentation and technical logs Liaising with clients to provide updates and ensure a high level of service What We're Looking For Previous IT Support/Helpdesk experience (1st or 2nd line) Understanding of DNS, domains More ❯
EUC Technical SupportSpecialist/Desktop Support consultant is required by my client. Join a dynamic IT team as an EUC Technical Specialist on a 3-month rolling contract, based in Nottingham with very occasional travel. Support and maintain a Windows-based desktop environment across multiple UK and international sites (approx. 1,600 devices). … Key duties include hardware/software support (Windows 11, SCCM, Intune, Office 365), troubleshooting, documentation, and ensuring security compliance. Success in this role requires hands-on Wintel experience, multitasking, knowledge of Active Directory/SCCM, and strong communication and teamwork skills is essental. Microsoft certifications are desirable as would any experience of working in a contact/Call Centre More ❯
IT Support & Web Specialist The Opportunity We're looking for an IT Support & Web Specialist to join our growing support team. In this role, you'll provide a mix of IT helpdesk support and web/domain administration , working directly with clients and internal teams to resolve issues quickly and effectively click apply for More ❯
Client SupportSpecialist – Disputes This is a client-facing position within the Solution Operations team, offering hands-on experience supporting legal teams with electronic bundle management across Litigations, Arbitrations, Inquests, and Inquiries. You’ll work closely with internal departments in a fast-paced, collaborative environment, helping to deliver an effective external service while contributing to the development of … is looking for a bright, proactive, and tech-savvy individual who’s keen to grow within the team and build a long-term career. Key Responsibilities: • Provide disputes technology support, including uploading and organising electronic documentation per client instructions • Liaise directly with solicitors and barristers via phone and email, advising on best practices and resolving technical queries • Conduct quality … Excellent communication skills and confident telephone manner • Proficiency in Microsoft Office (especially Excel) and Adobe Acrobat • Interest in technology, systems, and process improvement • Experience in a professional, client-facing support role (legal tech preferred) • Willingness to learn and use initiative • Ability to work independently and as part of a team Working Hours: Rotating weekly shifts: Between 8am - 7pm Benefits More ❯
Client SupportSpecialist – Disputes This is a client-facing position within the Solution Operations team, offering hands-on experience supporting legal teams with electronic bundle management across Litigations, Arbitrations, Inquests, and Inquiries. You’ll work closely with internal departments in a fast-paced, collaborative environment, helping to deliver an effective external service while contributing to the development of … is looking for a bright, proactive, and tech-savvy individual who’s keen to grow within the team and build a long-term career. Key Responsibilities: • Provide disputes technology support, including uploading and organising electronic documentation per client instructions • Liaise directly with solicitors and barristers via phone and email, advising on best practices and resolving technical queries • Conduct quality … Excellent communication skills and confident telephone manner • Proficiency in Microsoft Office (especially Excel) and Adobe Acrobat • Interest in technology, systems, and process improvement • Experience in a professional, client-facing support role (legal tech preferred) • Willingness to learn and use initiative • Ability to work independently and as part of a team Working Hours: Rotating weekly shifts: Between 8am - 7pm Benefits More ❯
Client SupportSpecialist – Disputes This is a client-facing position within the Solution Operations team, offering hands-on experience supporting legal teams with electronic bundle management across Litigations, Arbitrations, Inquests, and Inquiries. You’ll work closely with internal departments in a fast-paced, collaborative environment, helping to deliver an effective external service while contributing to the development of … is looking for a bright, proactive, and tech-savvy individual who’s keen to grow within the team and build a long-term career. Key Responsibilities: • Provide disputes technology support, including uploading and organising electronic documentation per client instructions • Liaise directly with solicitors and barristers via phone and email, advising on best practices and resolving technical queries • Conduct quality … Excellent communication skills and confident telephone manner • Proficiency in Microsoft Office (especially Excel) and Adobe Acrobat • Interest in technology, systems, and process improvement • Experience in a professional, client-facing support role (legal tech preferred) • Willingness to learn and use initiative • Ability to work independently and as part of a team Working Hours: Rotating weekly shifts: Between 8am - 7pm Benefits More ❯
Client SupportSpecialist – Disputes This is a client-facing position within the Solution Operations team, offering hands-on experience supporting legal teams with electronic bundle management across Litigations, Arbitrations, Inquests, and Inquiries. You’ll work closely with internal departments in a fast-paced, collaborative environment, helping to deliver an effective external service while contributing to the development of … is looking for a bright, proactive, and tech-savvy individual who’s keen to grow within the team and build a long-term career. Key Responsibilities: • Provide disputes technology support, including uploading and organising electronic documentation per client instructions • Liaise directly with solicitors and barristers via phone and email, advising on best practices and resolving technical queries • Conduct quality … Excellent communication skills and confident telephone manner • Proficiency in Microsoft Office (especially Excel) and Adobe Acrobat • Interest in technology, systems, and process improvement • Experience in a professional, client-facing support role (legal tech preferred) • Willingness to learn and use initiative • Ability to work independently and as part of a team Working Hours: Rotating weekly shifts: Between 8am - 7pm Benefits More ❯
london (city of london), south east england, united kingdom
Eden Recruitment Ltd
Client SupportSpecialist – Disputes This is a client-facing position within the Solution Operations team, offering hands-on experience supporting legal teams with electronic bundle management across Litigations, Arbitrations, Inquests, and Inquiries. You’ll work closely with internal departments in a fast-paced, collaborative environment, helping to deliver an effective external service while contributing to the development of … is looking for a bright, proactive, and tech-savvy individual who’s keen to grow within the team and build a long-term career. Key Responsibilities: • Provide disputes technology support, including uploading and organising electronic documentation per client instructions • Liaise directly with solicitors and barristers via phone and email, advising on best practices and resolving technical queries • Conduct quality … Excellent communication skills and confident telephone manner • Proficiency in Microsoft Office (especially Excel) and Adobe Acrobat • Interest in technology, systems, and process improvement • Experience in a professional, client-facing support role (legal tech preferred) • Willingness to learn and use initiative • Ability to work independently and as part of a team Working Hours: Rotating weekly shifts: Between 8am - 7pm Benefits More ❯
Our client, a rapidly growing innovator in AI-powered software solutions, is seeking proactive and motivated AI Product Support Specialists to join their expanding team. This is an exciting opportunity to start or advance your career in artificial intelligence while providing world-class support to businesses adopting cutting-edge AI technologies. What Youll Do Serve as the first … of contact for clients using AI software solutions Troubleshoot product issues, provide solutions, and ensure customer satisfaction Collaborate with technical teams to resolve complex cases and improve system performance Support clients with onboarding, training, and product usage best practices Gather feedback to help enhance products and user experience Whats on Offer Excellent salalry. Comprehensive training on AI systems, tools … and support workflows no technical background required. Ongoing mentorship and career development in a rapidly evolving tech sector. The chance to work in a dynamic, high-growth environment with strong advancement opportunities. Who Were Looking For Excellent communication and problem-solving skills. A logical, customer-focused approach with strong attention to detail. Ability to stay calm and solution-oriented More ❯
Our client, a rapidly growing innovator in AI-powered software solutions, is seeking proactive and motivated AI Product Support Specialists to join their expanding team. This is an exciting opportunity to start or advance your career in artificial intelligence while providing world-class support to businesses adopting cutting-edge AI technologies. What Youll Do Serve as the first … of contact for clients using AI software solutions Troubleshoot product issues, provide solutions, and ensure customer satisfaction Collaborate with technical teams to resolve complex cases and improve system performance Support clients with onboarding, training, and product usage best practices Gather feedback to help enhance products and user experience Whats on Offer Excellent salalry. Comprehensive training on AI systems, tools … and support workflows no technical background required. Ongoing mentorship and career development in a rapidly evolving tech sector. The chance to work in a dynamic, high-growth environment with strong advancement opportunities. Who Were Looking For Excellent communication and problem-solving skills. A logical, customer-focused approach with strong attention to detail. Ability to stay calm and solution-oriented More ❯
Clerkenwell, London, England, United Kingdom Hybrid / WFH Options
Apache Associates
Are you a skilled IT SupportSpecialist with a passion for technology and delivering exceptional customer service? We’re looking for an experienced, proactive professional to join our growing London-based team, supporting both Mac and Windows environments across a diverse client base. About the Role You’ll be providing first- and second-line technical support to … range of industries, ensuring smooth day-to-day IT operations. The role will involve troubleshooting, system administration, and maintaining both on-site and remote infrastructure. Key Responsibilities Provide technical support for Mac and Windows operating systems, desktops, and laptops Manage user accounts, permissions, and group policies via Microsoft 365 and Azure AD Support and maintain network devices, printers … patch management, and system upgrades Collaborate with internal teams to improve processes and documentation About You 2+ years’ experience in an MSP (Managed Service Provider) or similar multi-client support environment Strong knowledge of macOS, Windows 10/11 , and core business applications Familiarity with Microsoft 365, Intune, Azure AD , and network fundamentals (DNS, DHCP, VPN, Wi-Fi) Excellent More ❯
IT SupportSpecialist – ContractASAP start OngoingBased near London Bridge On-site 5 days per week£300 - £350/day 9am – 5pmThis client requires candidates who are confident with Mac computers and using Okta An exciting opportunity to join a fast-growing, innovative tech company. You’ll be at the heart of their London office, providing hands-on IT … support and ensuring employees can work seamlessly every day.This role is ideal for a proactive, personable IT professional who thrives in a fast-paced environment and enjoys solving technical challenges across hardware, software, networking, and collaboration tools. WHAT YOU’LL DO: Provide high-touch IT support to employees, troubleshooting hardware, software, networking, and A/V issues Install … collaboration tools Manage SaaS access requests and administer core platforms, including SSO, device management, and enterprise applications Document IT policies, troubleshooting guides, and user instructions to enhance self-service support Identify recurring issues and recommend process or automation improvements Contribute to IT projects from research through implementation Build trust with senior and non-technical stakeholders by simplifying complex IT More ❯
As a Customer SupportSpecialist, you will be responsible for ensuring that customer queries, problems and complaints are responded to in a high-quality and timely manner, contributing to customer retention, advocacy and expansion.What you’ll be doing: Engaging effectively with both new and long-standing customers across live chat, email, phone, and video channels, including participation in … drive, enthusiasm, and a hunger to keep learning and growing. What we're looking for: 6 months to 1 year of experience in a customer-facing role, such as support, retail, or hospitality, where assisting customers and resolving issues was a key focus. Exceptional written and verbal communication; confidence in phone interactions, clear writing, and quick typing skills to … to 41) & options to buy and sell Discretionary bonus Private healthcare Paid lunch break Enhanced family-friendly benefits £500 per year to spend on learning and development Eye health support Paid time off for volunteering Fortnightly work events, monthly department lunches, bi-annual company events And if this wasn’t enough, we have plenty more, less exciting, but equally More ❯
Do you want to join a cutting-edge fintech organisation that’s revolutionising the financial markets with their innovative trading platform? We’re seeking a talented Client Service Specialist to join this dynamic and technical team, shaping the future success of the business. Your Role: As a SupportSpecialist, you’ll play a key role in ensuring … smooth operation and reliability of the platform. If you're looking to join an innovative company with a fantastic working culture then apply today! Your responsibilities will include: Application Support and Deployment: Deliver high-quality support for our trading applications and ensure seamless deployments. Monitoring Systems: Configure, tune, and optimise monitoring systems for maximum efficiency. Incident Response: Manage More ❯
Do you want to join a cutting-edge fintech organisation that’s revolutionising the financial markets with their innovative trading platform? We’re seeking a talented Client Service Specialist to join this dynamic and technical team, shaping the future success of the business. Your Role: As a SupportSpecialist, you’ll play a key role in ensuring … smooth operation and reliability of the platform. If you're looking to join an innovative company with a fantastic working culture then apply today! Your responsibilities will include: Application Support and Deployment: Deliver high-quality support for our trading applications and ensure seamless deployments. Monitoring Systems: Configure, tune, and optimise monitoring systems for maximum efficiency. Incident Response: Manage More ❯
Do you want to join a cutting-edge fintech organisation that’s revolutionising the financial markets with their innovative trading platform? We’re seeking a talented Client Service Specialist to join this dynamic and technical team, shaping the future success of the business. Your Role: As a SupportSpecialist, you’ll play a key role in ensuring … smooth operation and reliability of the platform. If you're looking to join an innovative company with a fantastic working culture then apply today! Your responsibilities will include: Application Support and Deployment: Deliver high-quality support for our trading applications and ensure seamless deployments. Monitoring Systems: Configure, tune, and optimise monitoring systems for maximum efficiency. Incident Response: Manage More ❯
northamptonshire, midlands, united kingdom Hybrid / WFH Options
MyGraduationClip Ltd
MyGraduationClip services a large number of institutions across multiple continents - aiming to provide the best experience possible in all corners of the globe. Role We are seeking a Customer SupportSpecialist to be the first point of contact for our clients and event participants. You will handle inbound queries via email and our ticketing system, ensuring issues are … resolved quickly, accurately, and with a friendly tone. Reporting to the Operations Lead, you'll not only answer queries but also help improve FAQs, flag recurring issues, and support operational delivery. During quieter months you'll work consistent part-time hours (between 10 to 20 hours per week), and during peak graduation season (June–August) you'll have the … Relationships Manager or Ops Lead. Customer Experience Deliver a warm, approachable, and supportive tone in all communication. Aim for "first-time resolution" — solving the problem fully in each reply. Support Processes & FAQs Use existing templates and FAQs to speed up responses. Contribute new FAQs and improve templates as recurring issues arise. Share insights on common queries with the Ops More ❯
warwickshire, midlands, united kingdom Hybrid / WFH Options
MyGraduationClip Ltd
MyGraduationClip services a large number of institutions across multiple continents - aiming to provide the best experience possible in all corners of the globe. Role We are seeking a Customer SupportSpecialist to be the first point of contact for our clients and event participants. You will handle inbound queries via email and our ticketing system, ensuring issues are … resolved quickly, accurately, and with a friendly tone. Reporting to the Operations Lead, you'll not only answer queries but also help improve FAQs, flag recurring issues, and support operational delivery. During quieter months you'll work consistent part-time hours (between 10 to 20 hours per week), and during peak graduation season (June–August) you'll have the … Relationships Manager or Ops Lead. Customer Experience Deliver a warm, approachable, and supportive tone in all communication. Aim for "first-time resolution" — solving the problem fully in each reply. Support Processes & FAQs Use existing templates and FAQs to speed up responses. Contribute new FAQs and improve templates as recurring issues arise. Share insights on common queries with the Ops More ❯
carterton, south east england, united kingdom Hybrid / WFH Options
MyGraduationClip Ltd
MyGraduationClip services a large number of institutions across multiple continents - aiming to provide the best experience possible in all corners of the globe. Role We are seeking a Customer SupportSpecialist to be the first point of contact for our clients and event participants. You will handle inbound queries via email and our ticketing system, ensuring issues are … resolved quickly, accurately, and with a friendly tone. Reporting to the Operations Lead, you'll not only answer queries but also help improve FAQs, flag recurring issues, and support operational delivery. During quieter months you'll work consistent part-time hours (between 10 to 20 hours per week), and during peak graduation season (June–August) you'll have the … Relationships Manager or Ops Lead. Customer Experience Deliver a warm, approachable, and supportive tone in all communication. Aim for "first-time resolution" — solving the problem fully in each reply. Support Processes & FAQs Use existing templates and FAQs to speed up responses. Contribute new FAQs and improve templates as recurring issues arise. Share insights on common queries with the Ops More ❯
gloucestershire, south west england, united kingdom Hybrid / WFH Options
MyGraduationClip Ltd
MyGraduationClip services a large number of institutions across multiple continents - aiming to provide the best experience possible in all corners of the globe. Role We are seeking a Customer SupportSpecialist to be the first point of contact for our clients and event participants. You will handle inbound queries via email and our ticketing system, ensuring issues are … resolved quickly, accurately, and with a friendly tone. Reporting to the Operations Lead, you'll not only answer queries but also help improve FAQs, flag recurring issues, and support operational delivery. During quieter months you'll work consistent part-time hours (between 10 to 20 hours per week), and during peak graduation season (June–August) you'll have the … Relationships Manager or Ops Lead. Customer Experience Deliver a warm, approachable, and supportive tone in all communication. Aim for "first-time resolution" — solving the problem fully in each reply. Support Processes & FAQs Use existing templates and FAQs to speed up responses. Contribute new FAQs and improve templates as recurring issues arise. Share insights on common queries with the Ops More ❯