s growth. Benefits POP MART offers our employees: Comprehensive training and development programs Regular team social events Paid rest breaks The Role and Candidate We are seeking a dedicated Technical Assistant to join our Roboshop team on a full -time basis. This role is responsible for ensuring the smooth operation of the Roboshop vending machines located in London and … nearby cities. The successful candidate will be tasked with maintaining optimal stock levels, resolving technical issues, and ensuring the overall functionality of the machines. Responsibilities Ensure that all Roboshop vending machines are fully stocked and operational, conducting regular checks to maintain inventory levels Travel to Roboshop locations in London or nearby cities to replenish stock and provide on-site … technicalsupport as needed Diagnose and rectify any technical issues with the vending machines, ensuring minimal downtime Liaise with the UK team and China headquarters to address and resolve technical problems related to the Roboshop operation Support the setup and installation of new vending machines, ensuring they are properly stocked, calibrated, and operational from day More ❯
s growth. Benefits POP MART offers our employees: Comprehensive training and development programs Regular team social events Paid rest breaks The Role and Candidate We are seeking a dedicated Technical Assistant to join our Roboshop team on a full -time basis. This role is responsible for ensuring the smooth operation of the Roboshop vending machines located in London and … nearby cities. The successful candidate will be tasked with maintaining optimal stock levels, resolving technical issues, and ensuring the overall functionality of the machines. Responsibilities Ensure that all Roboshop vending machines are fully stocked and operational, conducting regular checks to maintain inventory levels Travel to Roboshop locations in London or nearby cities to replenish stock and provide on-site … technicalsupport as needed Diagnose and rectify any technical issues with the vending machines, ensuring minimal downtime Liaise with the UK team and China headquarters to address and resolve technical problems related to the Roboshop operation Support the setup and installation of new vending machines, ensuring they are properly stocked, calibrated, and operational from day More ❯
I’m hiring for our long-term client – this time for a TechnicalSupport Engineer or Application Support Engineer within the User Experience UX role with one of my favourite hiring managers – a strong, collaborative team and a high-performing environment. Contract: 12-month PAYE | Inside IR35 + strong possibility of conversion to FTE Salary: Up to … Staines, Surrey – Hybrid, 2 days onsite (40 minutes by train from London) Start: ASAP Hours: 40 hours/week | Weekly pay | Laptop provided What’s the role? You’ll support customers working on a cloud-based enterprise platform – helping troubleshoot UI-related issues, debug frontend behaviour, and create small scripts that streamline issue resolution. It’s hands-on, technical, and customer-facing. You’ll collaborate with global engineering and support teams and have a direct impact on improving customer experience and internal support processes. We’re looking for someone with: UI development or support experience Exposure to at least two of: ReactJS, GraphQL, AngularJS, AJAX, CSS, Mobile app development Ability to read/debug JavaScript More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Principle
I’m hiring for our long-term client – this time for a TechnicalSupport Engineer or Application Support Engineer within the User Experience UX role with one of my favourite hiring managers – a strong, collaborative team and a high-performing environment. Contract: 12-month PAYE | Inside IR35 + strong possibility of conversion to FTE Salary: Up to … Staines, Surrey – Hybrid, 2 days onsite (40 minutes by train from London) Start: ASAP Hours: 40 hours/week | Weekly pay | Laptop provided What’s the role? You’ll support customers working on a cloud-based enterprise platform – helping troubleshoot UI-related issues, debug frontend behaviour, and create small scripts that streamline issue resolution. It’s hands-on, technical, and customer-facing. You’ll collaborate with global engineering and support teams and have a direct impact on improving customer experience and internal support processes. We’re looking for someone with: UI development or support experience Exposure to at least two of: ReactJS, GraphQL, AngularJS, AJAX, CSS, Mobile app development Ability to read/debug JavaScript More ❯
Hotline TechnicalSupport Engineers within Hikvision UK Limited play a pivotal role in the support of distributors, integrators and installers to ensure difficulties and problems with Hikvision products and solutions are resolved in a timely and appropriate manner. By providing this important support, this also ensures that Hikvision business performance and reputation are healthy to help … create sustained business growth. Responsibilities: Provide support via phone and e-mail to distribution partners and installers in UK & Ireland on Hikvision products efficiently and accurately. Research and explain possible solutions and/or alternatives; ensuring that clients feel supported and valued and their needs are addressed whilst adhering to all company policies and procedures. Help and support with testing products; and report the results to your line manager. Maintain and develop the company’s CRM system by insuring all data relating to customers and support tickets are accurate and up to date. Attend regular training and meetings to maintain and expand knowledge and performance level. Understand and strive to meet or exceed Hotline Team targets More ❯
Hotline TechnicalSupport Engineers within Hikvision UK Limited play a pivotal role in the support of distributors, integrators and installers to ensure difficulties and problems with Hikvision products and solutions are resolved in a timely and appropriate manner. By providing this important support, this also ensures that Hikvision business performance and reputation are healthy to help … create sustained business growth. Responsibilities: Provide support via phone and e-mail to distribution partners and installers in UK & Ireland on Hikvision products efficiently and accurately. Research and explain possible solutions and/or alternatives; ensuring that clients feel supported and valued and their needs are addressed whilst adhering to all company policies and procedures. Help and support with testing products; and report the results to your line manager. Maintain and develop the company’s CRM system by insuring all data relating to customers and support tickets are accurate and up to date. Attend regular training and meetings to maintain and expand knowledge and performance level. Understand and strive to meet or exceed Hotline Team targets More ❯
Monday - Friday (Full Time) Based in Brislington Temporary - until the end of the year currently (can extend) Tate are working with a local authority in their search for a Technical Business Support Officer. You would be providing technical and administrative support to their busy Responsive Maintenance Team. Key Tasks: Coordinate a complex area and take ownership … and responsibility for end-to-end processes and assist in the development & delivery of day-to-day operations Deliver technical business support services to internal and external customers Contribute to the work of the team to ensure quality outputs, carry out support where required, promote ideas for ways of working/team development to improve outputs. Responsible … let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application. More ❯
Technical Sales & Support Engineer - RF & Microwave We are looking for a Technical Sales & Support Engineer to assist customers with RF & microwave solutions while driving new business opportunities across the UK and Ireland. This role involves working with clients in defence, aerospace, satellite communications, scientific research, and industrial sectors, providing both technical expertise and commercial support. … Key Responsibilities Provide technical advice and support to customers on RF & microwave products Build and maintain strong relationships with existing clients Identify and develop new business opportunities Conduct product demonstrations, training sessions, and technical presentations Work alongside engineering and sales teams to create tailored solutions Attend trade shows, industry events, and on-site meetings to promote products … Prepare technical documentation, proposals, and quotations Skills & Experience Background in RF, microwave, or electronics engineering Understanding of RF components, systems, or telecom infrastructure (DAS, RAN, amplifiers, etc.) Strong communication skills with the ability to explain technical concepts to customers Analytical and problem-solving mindset Self-motivated and comfortable with travel and independent work HNC/HND/Degree More ❯
Quotation TechnicalSupport Winsford £28,000 DOE Monday - Friday 9am - 5pm (With 1 week in 4 on call and occasional weekend working). New and Exciting opportunity to join an ever expanding business based near to Winsford. Main duties will include; Working with and supporting the team. Provide 1st line helpdesk support to customers. Provide site visit More ❯
expands, we are looking for ambitious, talented people to join us. As a cross-functional enabler, you'll play a central role in resolving complex issues, providing second-line support for escalated cases, supporting client onboarding, and coordinating key aspects of product health. Your day may begin by investigating an issue raised by CX- replicating the problem, analysing logs … or API behaviour, and escalating to engineering when required. You'll also support client implementations by assisting with technical setup, resolving early-stage issues, and ensuring a smooth handover at go-live. In parallel, you'll help coordinate product assurance activities - tracking vulnerability remediation, confirming availability metrics, and supporting audit requirements in collaboration with responsible teams. This is … times, and helping the business scale with confidence. It suits someone who thrives on problem solving, takes ownership of detail, and enjoys working across teams to deliver better outcomes. Technical Product Support Provide second-line support for product issues escalated by internal or external teams. Diagnose issues across the product's UI and APIs by replicating errors More ❯
Buckingham, Buckinghamshire, South East, United Kingdom
The Collective Network
Electrical Engineer - TechnicalSupport £35,000-£38,500 + Yearly Bonus ASAP start Monday-Friday (half day Friday) Are you a Field Engineer looking to be office based? Are you a Maintenance Engineer looking for a new opportunity? We'd like to hear from you. An automotive company who are well established in what they do. You'll … providing phone, email and Teams support for the maintenance of Petrol/Diesel Fuel Injection test equipment. Also, Hydrogen Fuel testing equipment is just around the corner. You will be applicable to get an uncapped yearly bonus, last year this was paid at 18%. This is dependent on personal and company performance. You be also be rolled onto … 1.30pm Friday. We're looking for someone who is ideally an ex-maintenance or field engineer and now looking for a desk based position. You'll be fault finding technical issues guiding technicians through complex diagnostics to a fast resolution. You will need to have a strong electronics background with some mechanical understanding as well. You must have good More ❯
IT Support Engineer - Leading Technology company! Offices based in South Yorkshire Up to £26,500 plus benefits Are you ready to be the go-to expert in a fast-growing, tech-forward company? As our operations rapidly expand, we're looking for a proactive IT Engineer to join a cracking and support a growing base of users across … on role, you'll be the first line of defence for IT-related challenges and play a key role in maintaining and improving our technology infrastructure. You'll also support a range of critical third-party systems, including Amazon Connect , SharePoint , and Microsoft Azure . You'll join a close-knit IT team where full training and mentoring will … be provided to help you grow and succeed in the role! Key Responsibilities Manage technicalsupport queues from triage to resolution while meeting SLAs Diagnose, troubleshoot, and resolve system issues for end-users Act as liaison with third-party vendors and government systems to escalate and resolve operational issues Manage and maintain company endpoints, configurations, and application deployments More ❯
Your new company Are you a technically skilled problem-solver with a passion for delivering exceptional customer support? A global organisation is seeking a TechnicalSupport Engineer. To join their dynamic team. This is a fantastic opportunity to work in a collaborative environment where your expertise will directly impact customer satisfaction and product success. Your new role … In this hands-on support role, you'll be the first point of contact for customers experiencing technical issues. Whether it's a bug, a data sync issue, or a usability question, you'll investigate, troubleshoot, and resolve-or escalate-each case with care and clarity. Respond to inbound support requests from external customers Diagnose and resolve … solutions or escalate complex cases to senior developers Communicate clearly and consistently with customers throughout the process Document findings and contribute to internal knowledge sharing Collaborate with the wider support and development teams to improve the product What you'll need to be successful A degree in Computer Science or a related field (B.Sc. or M.Sc.) A strong interest More ❯
Solihull, West Midlands, West Midlands (County), United Kingdom
Hays Business Support
Your new company Are you a technically skilled problem-solver with a passion for delivering exceptional customer support? A global organisation is seeking a TechnicalSupport Engineer. To join their dynamic team. This is a fantastic opportunity to work in a collaborative environment where your expertise will directly impact customer satisfaction and product success. Your new role … In this hands-on support role, you'll be the first point of contact for customers experiencing technical issues. Whether it's a bug, a data sync issue, or a usability question, you'll investigate, troubleshoot, and resolve-or escalate-each case with care and clarity. Respond to inbound support requests from external customers Diagnose and resolve … solutions or escalate complex cases to senior developers Communicate clearly and consistently with customers throughout the process Document findings and contribute to internal knowledge sharing Collaborate with the wider support and development teams to improve the product What you'll need to be successful A degree in Computer Science or a related field (B.Sc. or M.Sc.) A strong interest More ❯
7 BLENHEIM COURT BROWNFIELDS, WELWYN GARDEN CITY, ENGLAND
CLOUD NETWORK SERVICES LTD
Are you passionate about IT and eager to start your tech career? We’re looking for a enthusiastic TechnicalSupport Apprentice to join our Technical Services team. This role is suited to someone with a keen interest in computers and networks, looking to develop their technical knowledge and gain valuable experience working as part of a … installs/fault resolution is required. Your own car and driving licence are required for this position. The apprentice’s primary role is to provide excellent customer service and support to customers, by using tools or systems to problem solve and trouble-shoot routine and non-routine technical problems. Required to monitor and maintain systems and/or … platforms to maximise productivity and user experience. The Apprentice will have the opportunity to develop a technical understand of a wide range of products and services to include IT Services, Calls and Lines, Connectivity, Business Mobiles and CCTV systems. Answering the telephone, responding to emails and updating requests. Ensuring commitment to core values, working in line with ‘best practice More ❯
M17, Trafford Park, Trafford, Eccles, Greater Manchester, United Kingdom
Reliance High Tech
in the most demanding and complex environments with the highest stakes, and always with integrity and customer focus. Role The purpose of this role is to deliver high-quality technicalsupport and systems expertise for both internal and external customers. You will work across a wide spectrum of systems/IT and physical security technologies — from day-to … day support, preventative maintenance, to server/infrastructure projects. Your Responsibilities Provide responsive, hands-on support to users, systems and customers Design, implement, and maintain both on-premises and cloud-based infrastructure solutions Support IT compliance and certification processes (e.g. ISO27001, CE+) Maintain documentation for systems, assets, and credentials Play a key role in transitioning legacy infrastructure … to cloud-native platforms Ensure that all prebuilt/preconfigured solutions are configured and setup in line with IT best practices. Your Competencies Essential: Proven experience in IT support/Infrastructure roles Hands on experience with Microsoft 365, Active Directory, Entra ID, and Intune Experience with virtualisation (Hyper-V) Networking knowledge (IP, firewalls, basic architecture) Hands-on experience with More ❯
Technical Sales Engineer Office based - Industrial Electrical Control & Automation Good Negotiable Salary dependent upon experience, plus excellent benefits, Pension, Buy/Sell holidays, and more. On behalf of our Client we have an excellent opportunity for an experienced office based Technical Sales Support Engineer , with a proven track record as a business developer and excellent salesman in … and Panel Builder markets across the South Yorkshire and parts of Derbyshire area, including Sheffield, Doncaster, Rotherham, Barnsley, Chesterfield, Worksop. As the successful candidate, you will have sales and technical experience in the Industrial Automation industry coupled with a record of sales success and achievement in either a previous internally based technicalsupport role or perhaps as … Business Development Manager, Key Account Manager, Account Executive, National Account Executive, Sales Specialist, Global Account Manager, Sales Representative, Territory Sales, Field Sales, Client Relationship Manager, Sales Engineer, Sales Consultant, Technical Sales, Senior Sales Engineer, Export Sales, International Sales, European Sales, Branch Manager, Sales Director, Trainee Sales, Graduate Sales, Telesales, Internal Sales, Office Sales. More ❯
both desktop and server networks in a physical and virtual Microsoft environment. We need someone with excellent communication skills who can deal with clients at all levels and strong technical skills that can hit the ground running. It would be advantageous if you have worked in an MSP but that is not essential as long as you have good … trouble shooting skills and can work across a range of technical environments. This will be a great role for a Technical Engineer who wants to work in a varied and challenging technical role with the opportunity to learn on the job and train in new technologies to progress your career. You will have the opportunity to get … pigeon-holed' doing the same thing all the time. Due to the need to travel to client sites you will require your own transport. To be considered for this TechnicalSupport Engineer role you must have proven skills in supporting, configuring, maintaining and troubleshooting: Skills/Experience Required: Windows Desktop (7/8/10) and Servers (Windows More ❯
few areas, and have some interest and capabilities in others. About the role: You will be working at a hectic and fast-paced Startup as an engineer in the TechnicalSupport Engineering (TSE) team. This team is responsible for assisting Kong customers in resolving complex technical issues in production and pre-production environments. You will have the … opportunity to work with your teammates and our customers to support many new, leading-edge technologies that solve real challenges. You will work to provide robust feedback and guidance to our Product and Engineering teams while being a voice for our customers. You want to make our customers and partners successful while strengthening their relationship with Kong. You can … Working with top developers from around the world, helping to implement Kong Products and Technologies, including our API Gateway, AI Gateway and ServiceMesh solutions Leading the investigation of complex technical puzzles and working collaboratively to understand and resolve customer issues Creating knowledge articles to complement our documentation and enable customers to understand product use cases better Be a driver More ❯
media agencies, ad tech, and brand marketing. We're passionate about enabling creativity and building software that makes content creation better, faster, and more efficient. We're seeking a TechnicalSupport Specialist to help our clients and internal teams across all facets of using our Creative Automation Platform. The role sits at the intersection of Customer Success, Product … and Engineering, and handles everything from basic product usage questions to advance technical debugging to identifying client-facing product issues as strategic opportunities for product improvement based on customer feedback. Individuals in this role will become expert level users of the Celtra platform and experts on creativity in advertising by providing support on topics such as creative production … work will be recognized, appreciated, and rewarded - look no further! Our team members have grown from this entry-level role to everything from regional or global team leads in support to members of our Solutions and Customer Success teams. Responsibilities Develop and maintain expert knowledge of the Celtra platform to support clients, partners and internal teams in the More ❯
Technical Account Manager UK-PS, Enterprise Support Job ID: AWS EMEA SARL (UK Branch) An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you'll have a direct impact in helping our customers gain the most value from cloud technology. You'll craft … and execute strategies to drive our customers' adoption and use of AWS services. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers' AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You'll provide advice on architecture, support strategy, project, and launch planning as well More ❯
Customer TechnicalSupport Scientist Salary: £40,000 per year Full time Office based - Sand Hutton with travel Do you have experience of working within the Water, Environmental or scientific instrumentation industries? Do you have a background in customer and client support? Are you ready for a fresh challenge in a new and exciting role? If so then More ❯
TechnicalSupport Engineer (Hydraulics/Pneumatics) Milton Keynes £35,000 to £45,000 + Company Bonus + Generous Holiday + Company Pension + On the Job Training + Career Progress + Personalised Progression Are you an Engineer with mechanical or technical design knowledge, looking to come off the tools into a customer and client facing role, looking More ❯
One of our wonderful clients have re-engaged and I am now looking for a 2nd Line TechnicalSupport Engineer to join their ever-growing team. You will need to have very strong desktop support skills and have good network knowledge and experience including managed switches, VLANs, Wi-fi and firewalls. Strong communication and customer service skills More ❯
One of our wonderful clients have re-engaged and I am now looking for a 2nd Line TechnicalSupport Engineer to join their ever-growing team. You will need to have very strong desktop support skills and have good network knowledge and experience including managed switches, VLANs, Wi-fi and firewalls. Strong communication and customer service skills More ❯