and detail-oriented Implementation Engineer to join our Implementation Team in Preston. You will play a pivotal role in the rollout of OCU One , our bespoke in-house developed WorkforceManagement platform. This platform is critical to streamlining the planning, scheduling, and management of our workforce across the Energy Transition, Utilities, and Digital Infrastructure divisions nationally. About the role In More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
CCR RECRUITMENT SERVICES LTD
DIALLER MANAGER LOCATION: MILTON KEYNES/HYBRID ROLE SALARY: UP TO £55,000 PLUS EXCELLENT BENEFITS PACKAGE My client, a leader in their field is seeking an experienced Dialler Manager/Specialist. The role can be offered on a Hybrid More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
CCR RECRUITMENT SERVICES LTD
DIALLER MANAGER LOCATION: MILTON KEYNES/HYBRID ROLE SALARY: UP TO £55,000 PLUS EXCELLENT BENEFITS PACKAGE My client, a leader in their field is seeking an experienced Dialler Manager/Specialist. The role can be offered on a Hybrid More ❯
Northampton, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
CCR RECRUITMENT SERVICES LTD
DIALLER MANAGER LOCATION: MILTON KEYNES/HYBRID ROLE SALARY: UP TO £55,000 PLUS EXCELLENT BENEFITS PACKAGE My client, a leader in their field is seeking an experienced Dialler Manager/Specialist. The role can be offered on a Hybrid More ❯
ServiceNow, Live Person, RightNow, Microsoft Dynamics, Intercom, Siebel, Oracle, Pegasystems, Kana, Nuance Contact or call centre-based applications experience is beneficial, including both telephony, Messaging, Autonomous Agents & WFO/WFM solutions (Amazon Connect, Vonage, Genesys etc) Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. We are More ❯
infrastructure projects , particularly in customer service and digital transformation . Ideal Candidate: Based in the North West region for easier access to Manchester. Strong understanding of contact centre metrics, workforcemanagement, and omnichannel service delivery . Comfortable working in a non-agile environment, focusing on structured delivery and programme governance. Seniority level Mid-Senior level Employment type Contract Job function More ❯
Unit 6 Platinum Way, Urmston Trafford Park, Manchester, England
Propeller Powered Ltd
Level, grade BCC (104 UCAS Points) (Essential) About the Employer Propeller Powered Ltd Propeller Powered Ltd is a Manchester, UK-based company that specialises in providing innovative and effective WorkforceManagement & Property Compliance software solutions to enable property management & maintenance companies to connect their back office & mobile workforce, create digital certification & documentation and evidence, manage & monitor property compliance & building safety. More ❯
UK. What awaits you? Financial Steering and management of UK IT Budget (MatCo & PeCo) Resource planning and management including headcount reporting and facilitation of strategic resource planning (e.g. FG workforcemanagement and feasibility processes) Procurement of IT services as required by the respective teams, ensuring adherence to standard BMW Group purchasing processes and internal approval guidelines Contract management of More ❯
Customisation Implementation of highly complex routing logic A strong understanding of contact centre reporting and KPIs Live chat/email/social messaging In-app messaging/SDK integration WorkforceManagement Quality Management Speech Analytics A strong understanding of operational needs of contact centres and proven experience delivering technical capabilities to meet these needs Benefits Natilik offers a series of More ❯
London, England, United Kingdom Hybrid / WFH Options
Cornerstone Research
are on a mission to organize the world's workforce data to enable the reskilling required for a more efficient global economy. We have built the only AI-based workforcemanagement platform that deepens our customers’ understanding of labor markets, workforces, and individuals, enabling new ways of acquiring, developing, and retaining talent. We illuminate reskilling journeys and enable our customers … to create a capable and future-proof workforce that closes their skill gaps with speed and efficiency. SkyHive has been recognized as a global leader in AI-based workforcemanagement by the World Economic Forum, Accenture, Gartner, Forbes, Startup Grind, and C100. The Opportunity We’re seeking a Customer-Facing Engineer with exceptional communication skills and a strong passion for More ❯
across the world work in frontline jobs. Yet, despite rising costs and staff shortages, frontline organisations are still left to choose between paper, Excel, and WhatsApp, or decade-old workforcemanagement solutions to take care of the most important part of their businesses - their people. Enter Sona: the next generation of AI-native, frontline workforce management. We've built an More ❯
change in energy efficiency, we would love to hear from you. What You’ll Bring Experience in a customer-facing role involving in-home installation activities, job scheduling, or workforcemanagement Line management experience Knowledge of energy efficiency measures and benefits systems Strong commercial acumen Analytical skills, including advanced spreadsheet use What’s in It for You We offer a More ❯
our clients with the use of our software products and industry expertise. We provide Permit and Pass management solutions (Octopass), End-To-End Enforcement solutions (on and off street), WorkforceManagement solutions and Apps in order to improve productivity, increase profitability and optimise the customer experience. This is delivered via a suite of mobile apps and back office services supported More ❯
ago Technical Support Specialist - North Region Chiswick, England, United Kingdom 3 weeks ago Customer Success/Customer Support - London - 2025 London, England, United Kingdom 1 week ago Technical Support - WorkforceManagement St Albans, England, United Kingdom 1 month ago London, England, United Kingdom 2 weeks ago London Area, United Kingdom 28 minutes ago City Of London, England, United Kingdom More ❯
London, England, United Kingdom Hybrid / WFH Options
Deel
our US payroll and employer-of-record offerings. This is a strategic, cross-functional role focused on capturing market share and educating customers on the value of compliant, efficient workforcemanagement in the US. Key Responsibilities: Conduct market research and customer interviews to understand payroll and PEO buyer needs, regulatory trends, and the competitive landscape in the US. Define clear More ❯
energy efficiency, we’d love to hear from you! What you’ll bring Experience in working in a customer facing role involving in-home installation activities, job scheduling or workforcemanagement Line management experience Knowledge of the energy efficiency measures and the benefits system Strong commercial acumen Analytical skills including advanced use of spreadsheets What’s in it for you More ❯
Direct message the job poster from TekWissen Overview : TekWissen is a global workforcemanagement provider throughout the UK, Europe and many other countries in the world. Client, a global leader in aerospace, defense, and space. With major operations in the UK, Client is at the forefront of innovation in aviation and technology. With operations in commercial aircraft, helicopters, defense systems More ❯
What You'll Need Experience with the solution design of Customer and Colleague Retail Systems responsible for Customer Transaction (Point of Sale and Mobile Application), Stock Management, Store Process, WorkforceManagement, and Loss Prevention systems within the Retail domain. Experience in collaborating well with other technical roles and be familiar with working at an enterprise scale defining innovative and fit More ❯
What You'll Need Experience with the solution design of Customer and Colleague Retail Systems responsible for Customer Transaction (Point of Sale and Mobile Application), Stock Management, Store Process, WorkforceManagement, and Loss Prevention systems within the Retail domain. Experience in collaborating well with other technical roles and be familiar with working at an enterprise scale defining innovative and fit More ❯
strong initiative and the willingness to roll up their sleeves and get involved in test design, execution, and automation when required. Bonus Skills Experience in the HR, Payroll, or workforcemanagement software domain. Familiarity with performance testing tools (e.g., JMeter, Gatling). Experience with security, audit, or compliance testing (e.g., SOC 2, GDPR). ISTQB or similar QA certification. Benefits More ❯
strong initiative and the willingness to roll up their sleeves and get involved in test design, execution, and automation when required. Bonus Skills Experience in the HR, Payroll, or workforcemanagement software domain. Familiarity with performance testing tools (e.g., JMeter, Gatling). Experience with security, audit, or compliance testing (e.g., SOC 2, GDPR). ISTQB or similar QA certification. Benefits More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Allocate
Social network you want to login/join with: Campaign Marketing Executive, Manchester col-narrow-left Client: Allocate Location: Manchester, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 05babcd3eb1d Job Views: 23 Posted More ❯
Dialpad’s Integrations team plays an essential role in developing a robust layer of integrations that seamlessly connect Dialpad's products with external services, including CRMs, ticketing systems and workforcemanagement platforms. Our end-to-end products deliver intelligent workflow integrations with over 70 business applications such as Salesforce, Slack, ServiceNow, Okta, and more. Our teams are highly collaborative and More ❯
London, England, United Kingdom Hybrid / WFH Options
JGA Recruitment Group
clients reimagine payroll – from technology and process to strategy and operating model. This could suit either: A payroll SME ready to move into consulting, or A seasoned Payroll/WFM consultant ready for more complex and global work Why Join? Lead end-to-end payroll transformation and advisory engagements Partner with global clients across a mix of industries and project More ❯
Support Engineer will be dedicated to a high-priority customer, providing expert guidance and support to their end users on the efficient and effective use of their WorkforceManagement (WFM) software solution. This role is crucial in helping the customer achieve their business objectives. Additionally, the Senior Technical Support Engineer will collaborate with various teams at NICE to ensure the … overall health and performance of the cloud-based WFM solution. How will you make an impact? Work with various NICE departments (Support and R&D) and the customer for end-to-end resolution of issues Maintain high customer satisfaction throughout the entire problem resolution process, through frequent customer updates Conduct thorough and detailed troubleshooting to provide quality support to the More ❯