About the client They are a leading workforcemanagement platform built specifically for the services industry, dedicated to empowering businesses to thrive. With a strong focus on growth and innovation, they are looking for a talented Business Owner to drive their success in the market. The Business Owner will lead More ❯
About the client They are a leading workforcemanagement platform built specifically for the services industry, dedicated to empowering businesses to thrive. With a strong focus on growth and innovation, they are looking for a talented Business Owner to drive their success in the market. The Business Owner will lead More ❯
an innovative, agile, and continuously growing modern tech company on a path to improving the work lives of millions around the world. We develop workforcemanagement solutions - software that makes scheduling and time reporting more smooth and more flexible for almost a million users worldwide! We value passion, quality, innovation More ❯
winning, passionate team with a dash of eccentricity, striving to help home care agencies deliver better care. Our platform supports the rostering, scheduling, and workforcemanagement needs of home care agencies while providing a companion app for carers during their rounds. Requirements · Fluent in English, both written and spoken. · High More ❯
winning, passionate team with a dash of eccentricity, striving to help home care agencies deliver better care. Our platform supports the rostering, scheduling, and workforcemanagement needs of home care agencies while providing a companion app for carers during their rounds. Requirements · Fluent in English, both written and spoken. · High More ❯
to support customers on software and hardware support issues as a 1st line agent. The Company A pioneer in Software as a Service (SaaS) workforcemanagement and access control solutions. With its own intuitive software platform and biometric hardware devices, the company is an innovator with over 30-years’ experience More ❯
london (wembley), south east england, united kingdom
PIE Recruitment
to support customers on software and hardware support issues as a 1st line agent. The Company A pioneer in Software as a Service (SaaS) workforcemanagement and access control solutions. With its own intuitive software platform and biometric hardware devices, the company is an innovator with over 30-years’ experience More ❯
Beverley, East Riding, North East, United Kingdom Hybrid / WFH Options
ClearCourse
effectively. Self-motivated with a results-oriented mindset and a drive to achieve targets. Familiarity with the software industry and/or experience in workforcemanagement is a plus. ClearCourse Employee Benefits Life Assurance and Group Income Protection Private medical cover with cash plan Enhanced Company Pension Hybrid-working model More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Silverbear Ltd
effectively. Self-motivated with a results-oriented mindset and a drive to achieve targets. Familiarity with the software industry and/or experience in workforcemanagement is a plus. ClearCourse Employee Benefits: Hybrid-working model with 25 days annual leave + your birthday off. Life Assurance and Group Income Protection. More ❯
of customer contact data, turning insights into actionable strategies that enhance customer experience and improve operational efficiency. Your expertise in data analysis, WorkforceManagement (WFM) and Customer Relationship Management (CRM) systems will support process optimisation and inform decision-making across the Business. As a leader, you will manage and develop … experience in leading and developing teams, fostering a collaborative and high-performance culture. Data analysis expertise, particularly in customer service or contact centre environments. WFM and CRM knowledge, including systems such as NICE and Zendesk, to optimise Business operations. Advanced Microsoft Office skills, especially Excel for data manipulation, reporting and … alignment with business objectives. Managing the analysis of customer contact data, deriving insights to influence strategic decisions and business improvements. Overseeing the application of WFM and CRM system knowledge to optimise resource allocation and customer relationship management. Creating and presenting clear, actionable reports to senior leadership and cross-functional teams. More ❯
potential. Our vision is to power and empower millions of businesses with our software. About Jibble Group We're a scale-up in the WorkforceManagement space that has fully embraced remote work since 2017. Headquartered in London, UK, we have close to 80 staff in 16 different countries. We More ❯
hunter mentality. Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the market share position for workforcemanagement and the position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of More ❯
potential. Our vision is to power and empower millions of businesses with our software. About Jibble Group We're a scale-up in the WorkforceManagement space that has fully embraced remote work since 2017. Headquartered in London, UK, we have close to 80 staff in 16 different countries. We More ❯
potential. Our vision is to power and empower millions of businesses with our software. About Jibble Group We're a scale-up in the WorkforceManagement space that has fully embraced remote work since 2017. Headquartered in London, UK, we have close to 80 staff in 16 different countries. We More ❯
professional. BASIC QUALIFICATIONS - 4+ years of design/implementation/operations/consulting of Contact Center implementations - 4+ years of experience building integrations across WFM, CRM, and contact center solutions or experience with communications protocols and APIs such as WebRTC and SIP or similar CCaaS technology - Experience in internal enterprise More ❯
with individuals at all levels of the business from Managers to our leadership team. Team mission: At Zopa, we are dedicated to revolutionizing our workforcemanagement processes to ensure efficiency and effectiveness across all operations. Our centralised team is passionate about continuous learning and innovation, staying at the forefront of More ❯
deep product set and customer base combining next-gen technology and capability to the portfolio. A key component of this exciting new product is WorkforceManagement which is already a leader in class across Retail and Hospitality with many customers in the UK and beyond. This is why we need … a Specialist in WorkforceManagement to join our Solution Consulting Team and join us on an exciting journey. Skills & experience We are seeking a WorkforceManagement Specialist with deep functional knowledge. Aligned alongside a Sales Executive in Customer engagements you will provide Functional, Technical and Industry expertise throughout the entire … requirements that meet and delight. The mission of the Customer Solutions Consultant is to configure and demonstrate the value of Zellis's next-generation workforcemanagement technology to prospective customers. You will pair your product expertise, presentation skills, and industry knowledge to align Zellis's exciting market leading products in More ❯
and buy anything online, this is your chance to make history. Global Solutions & Risk Compliance (GSRC) team is looking for a Sr. Program Manager, WorkforceManagement who will be responsible for drive headcount planning and steer decisions on optimal workforce allocation. The GSRC WorkforceManagement (WFM) organization owns the end … a high impact role with goals that directly impacts the bottom line of the business. Key job responsibilities • Build WW short-term planning/WFM team framework • Create short-term execution plans for business by managing trade-offs between Customer Experience/Service Levels, Employee Experience, and Cost Effectiveness • Mitigate … track expectations • Manage the analysis of daily, weekly, and monthly reporting of GSRCs performance via Key Performance Indicators • Key Stakeholder/Business Owner for workforcemanagement decision support systems capabilities • Guide senior leaders on every aspect of short-term supply and demand topics. • Analyze drivers of forecast misses to continuously More ❯
Marketing Manager to join our Global Product Marketing team, so that we can strengthen RLDatix's international presence and drive product adoption across our WorkforceManagement solutions portfolio. The Sr Product Marketing Manager will work closely with cross-functional teams to launch, promote, and adapt our healthcare SaaS solutions to More ❯
more autonomy and responsibility over your own future? Then this role is for you.... The Company A pioneer in Software as a Service (SaaS) workforcemanagement and access control solutions. With its own intuitive software platform and biometric hardware devices, the company is an innovator with over 30-years’ experience More ❯
london (wembley), south east england, united kingdom
PIE Recruitment
more autonomy and responsibility over your own future? Then this role is for you.... The Company A pioneer in Software as a Service (SaaS) workforcemanagement and access control solutions. With its own intuitive software platform and biometric hardware devices, the company is an innovator with over 30-years’ experience More ❯
We’re looking for an experienced WFM DevOps Lead to help us deliver a cutting-edge DevOps solution for the WorkforceManagement (WFM) project. What You’ll Be Doing: As our WFM DevOps Lead, you'll be the key player in defining and implementing Salesforce integration, deployment mechanisms, and release … and release plans while fostering collaboration and innovation at every stage. You will get the chance to: Truly shape the DevOps landscape for the WFM project. Play a critical role in driving improvements, efficiency, and excellence Work collaboratively across many different teams About You: If you’re someone with proven … and importantly, you’re a team player who can build strong relationships, we want to hear from you. You’ll report directly to the WFM Delivery Lead, with a dotted line to the NHSP IT DevOps Capability Lead. If this sounds like your kind of challenge, we’d love to More ❯
We’re looking for an experienced WFM DevOps Lead to help us deliver a cutting-edge DevOps solution for the WorkforceManagement (WFM) project. What You’ll Be Doing: As our WFM DevOps Lead, you'll be the key player in defining and implementing Salesforce integration, deployment mechanisms, and release … and release plans while fostering collaboration and innovation at every stage. You will get the chance to: Truly shape the DevOps landscape for the WFM project. Play a critical role in driving improvements, efficiency, and excellence Work collaboratively across many different teams About You: If you’re someone with proven … and importantly, you’re a team player who can build strong relationships, we want to hear from you. You’ll report directly to the WFM Delivery Lead, with a dotted line to the NHSP IT DevOps Capability Lead. If this sounds like your kind of challenge, we’d love to More ❯
frontline and flexible workforces - without compromise. Our employee centred, intelligent and compliant HCM suite is highly integrated and composable, and consists of WorkforceManagement (WFM), HR, Payroll, and Wellbeing. Humanforce has built strong foundations since its founding in 2002. We help over 2300 customers and almost 1 million employees under More ❯
help execute staffing plans for complex teams supporting 160+ services 24/7 within Support Engineer fields. You will leverage your analytical mindset and workforcemanagement experience to create actionable, data-driven plans for local and global stakeholders, supporting the business. You will collaborate with internal stakeholders with diverse needs … Ops and the business, providing feedback to align planning processes. A day in the life The Workforce Analyst (WFA) is the primary contact for WFM policies and processes within SE Domains and Sites. WFAs establish, track, and report metrics like FRSL, Availability, Shrinkage, AFC, DRE, especially when there are deviations … supported employees are the most effective. BASIC QUALIFICATIONS Bachelor's degree with 5+ years of process improvement using data and metrics 5+ years of WorkforceManagement experience working cross-functionally with tech and non-tech teams Advanced Excel skills (Pivot Tables, VLookUps) and SQL knowledge 5+ years supporting cross-site More ❯
