Watford, Hertfordshire, South East, United Kingdom
Zellis
you. elementsuite is rewriting the rulebook on how enterprise software is built. Our cloud-native platform powers flexible, scalable, and beautifully simple HR and workforcemanagement solutions. At the start of this year, elementsuite and Zellis joined forces to create an AI-enabled, end-to-end HR, WFM and Pay … and technologies quickly. A pragmatic mindset, balancing time, cost, and quality with guidance from leadership. Benefits & culture At Zellis we create AI-enabled HR, workforcemanagement and payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay More ❯
About the role As an AI Scientist at Zellis you'll play a pivotal role in embedding AI-driven solutions across the Zellis HR, WorkforceManagement and Payroll platform and driving through their adoption. You'll work within a small, highly creative and research-driven team, designing, developing and deploying … mermail.io for diagramming, or natural language to code). Speech to text. Developing explainable AI approaches for transparency and trust. AI Integration into HR, WorkforceManagement, and Payroll Systems Collaborating with the Technology teams/Engineers to integrate AI solutions across all HR and payroll modules. Automating repetitive HR tasks … AI model performance. Ability to develop innovative AI-driven solutions for business challenges. Business Acumen and HR Domain Knowledge Understanding of HR, payroll, and workforcemanagement processes would be advantageous. Ability to translate AI research into commercially viable products. Experience working with HR datasets and organisational analytics. Collaboration and Communication More ❯
Watford, Hertfordshire, South East, United Kingdom
Zellis
About the role As an AI Scientist at Zellis you'll play a pivotal role in embedding AI-driven solutions across the Zellis HR, WorkforceManagement and Payroll platform and driving through their adoption. You'll work within a small, highly creative and research-driven team, designing, developing and deploying … mermail.io for diagramming, or natural language to code). Speech to text. Developing explainable AI approaches for transparency and trust. AI Integration into HR, WorkforceManagement, and Payroll Systems Collaborating with the Technology teams/Engineers to integrate AI solutions across all HR and payroll modules. Automating repetitive HR tasks … AI model performance. Ability to develop innovative AI-driven solutions for business challenges. Business Acumen and HR Domain Knowledge Understanding of HR, payroll, and workforcemanagement processes would be advantageous. Ability to translate AI research into commercially viable products. Experience working with HR datasets and organisational analytics. Collaboration and Communication More ❯
Our leading client had an exciting new postion for a Workforce Analyst. As a WorkforceManagement Analyst, you will be responsible for the models and processes that determine how many labour hours each of their sites needs. You will work closely with the WorkforceManagement Partners to define and deliver … determine how many labour hours their sites need, including maintaining accurate inputs, managing and updating model assumptions, changing code, and validating outputs. Collaborate with WorkforceManagement Partners to ensure system configuration and workload rules are accurate and up-to-date, diagnosing and resolving any issues. Play a critical role in More ❯
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
NICE
environments. 2+ years of experience working in a Windows based environment including both production and personal systems. 3+ years of experience working with NICE WFM products. 3+ years communicating in English in a technical field. Experience working with WFO related software (WFM, QM, etc.). Experience in Web Applications support. More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Deloitte LLP
areas of business and it works with clients who vary from owner-managed businesses to large multinational operations and publicly owned organisations. Payroll and WorkforceManagement (PWFM) is a growth area for Deloitte, supporting clients with the digitisation and transformation of their payroll and workforcemanagement functions. Our team includes … projects - examples include: Providing comprehensive outsourced payroll services to clients in a range of industries, adapting to their unique needs and complexities. Payroll and workforcemanagement review and future state strategy design. Implementation of a payroll system for a large multinational firm. Reviewed and optimised a clients existing technology landscape. … with all of the major technology platforms supporting UK and global businesses. We have an exciting opportunity to support with the development of our workforcemanagement technology practice. We are currently building out a dedicated team to deliver payroll advisory, implementation and staff augmentation projects for a range of clients More ❯
future. elementsuite is rewriting the rulebook on how enterprise software is built. Our cloud-native platform powers flexible, scalable, and beautifully simple HR and workforcemanagement solutions. At the start of this year, elementsuite and Zellis joined forces to create an AI-enabled, end-to-end HR, WFM and Pay … collaborative mindset and a champion for innovation, always finding smarter, better ways to solve problems. Benefits & culture At Zellis we create AI-enabled HR, workforcemanagement and payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay More ❯
an innovative, agile, and continuously growing modern tech company on a path to improving the work lives of millions around the world. We develop workforcemanagement solutions - software that makes scheduling and time reporting more smooth and more flexible for almost a million users worldwide! We value passion, quality, innovation … in working with different groups of stakeholders. What you'll be doing To our customers, you will be the expert of our AI-powered WFM suite. You will be responsible for implementing our products and solutions to meet client requirements together with others in our Implementation. Work internationally and drive … Have a self-starter attitude with the ability to get up to speed on complex & difficult concepts. The WOW-factor You have worked in WorkforceManagement/HCM/Payroll. You speak additional European languages. There is a small tech-geek that lives inside of you. What is it for More ❯
an innovative, agile, and continuously growing modern tech company on a path to improving the work lives of millions around the world. We develop workforcemanagement solutions - software that makes scheduling and time reporting more smooth and more flexible for almost a million users worldwide! We value passion, quality, innovation … in working with different groups of stakeholders. What you'll be doing To our customers, you will be the expert of our AI-powered WFM suite. You will be responsible for implementing our products and solutions to meet client requirements together with others in our Implementation. Work internationally and drive … Have a self-starter attitude with the ability to get up to speed on complex & difficult concepts. The WOW-factor You have worked in WorkforceManagement/HCM/Payroll. You speak additional European languages. There is a small tech-geek that lives inside of you. What is it for More ❯
to our client's high-performance team. This position is responsible for the maintenance, development, and configuration of the bank's voice recording (Verint WorkforceManagement V.15) platform, hosted within the bank's environment. The position will work as instructed by the client and directly interface with internal support teams … development, and implementation of components and framework of data migration components. Provide Level 3 Support across Incident, Change and Problem management for the Verint WorkforceManagement platform (V.15). Act as regional SME/Escalation point for Support operations, working as instructed whilst reporting into the client's regional lead. … architectural alignment. Provide assistance and advanced troubleshooting, diagnosis, resolutions of service related faults and application of recommend product fixes where appropriate on the Verint WorkforceManagement platform. Capture and Analysis of V.15 System logs and alarms, provide training & development for Level 1 & 2 engineers across Incident and Change management. Set More ❯
to our client's high-performance team. This position is responsible for the maintenance, development, and configuration of the bank's voice recording (Verint WorkforceManagement V.15) platform, hosted within the bank's environment. The position will work as instructed by the client and directly interface with internal support teams … development, and implementation of components and framework of data migration components. Provide Level 3 Support across Incident, Change and Problem management for the Verint WorkforceManagement platform (V.15). Act as regional SME/Escalation point for Support operations, work as instructed whilst reporting into the client's regional lead. … architectural alignment. Provide assistance and advanced troubleshooting, diagnosis, resolutions of service related faults and application of recommend product fixes where appropriate on the Verint WorkforceManagement platform. Capture and Analysis of V.15 System logs and alarms, provide training & development for Level 1 & 2 engineers across Incident and Change management. Set More ❯
to our client's high-performance team. This position is responsible for the maintenance, development, and configuration of the bank's voice recording (Verint WorkforceManagement V.15) platform, hosted within the bank's environment. The position will work as instructed by the client and directly interface with internal support teams … development, and implementation of components and framework of data migration components. Provide Level 3 Support across Incident, Change and Problem management for the Verint WorkforceManagement platform (V.15). Act as regional SME/Escalation point for Support operations, working as instructed whilst reporting into the client's regional lead. … architectural alignment. Provide assistance and advanced troubleshooting, diagnosis, resolutions of service-related faults and application of recommended product fixes where appropriate on the Verint WorkforceManagement platform. Capture and analyze V.15 System logs and alarms, provide training & development for Level 1 & 2 engineers across Incident and Change management. Set high More ❯
Leicester, Leicestershire, United Kingdom Hybrid / WFH Options
Longreach Recruitment
with demonstrable experience in managing and balancing 'on the day' performance and Service Level achievement across Voice, Email and LiveChat channels via effectively using WFM and telephony tools and collaborating with operational teams? If so, this could be an ideal position for you. This is a Monday to Friday position … performance and efficiency challenges, manage schedule adherence and offer solutions to unexpected spikes/troughs in demand. Maintain accurate and timely inputs into the WFM and Telephony platforms. Take part in daily 'buss sessions' providing insight into previous days' performance and planning for the forthcoming one. Actively support the induction … interest in the REAL TIME ANALYST position by applying as directed. Longreach Recruitment are trusted and proven UK & EMEA recruitment experts within Resource Planning & WorkforceManagement, Analytics, and Customer Contact Technologies. More ❯
ll keep stakeholders appraised on performance, ensure forward planning and effective schedules are created and optimised, and aid in the further development of the WFM tool. The position is based in Swindon with a base salary of £30,000 plus benefits. Monday to Friday (no weekends!), the team works onsite … contact centre efficiencies. Track all planning related metrics and record detail to explain any reasons for increase/reduction in demand. Utilising wallboards and WFM solution to watch call queues and adviser status, looking for any issues with performance and either flagging to the adviser, Team Manager, Ops Manager or … WFM platform (Verint/NICE/Genesys/Alvaria). Results focused, planned and organised with a meticulous eye for detail. Good knowledge of workforcemanagement systems and planning best practices. Good numerical skills, able to work with large data sets. Good written and verbal communication skills. Please register your More ❯
Solihull, West Midlands, United Kingdom Hybrid / WFH Options
ASSA ABLOY Global Solutions
Biosite provides biometric access control and workforcemanagement software solutions for the construction industry. Biosite is expanding the team and is looking for a Lead Frontend Engineer to support its growth journey. Joining the R&D team, the Lead Frontend Engineer, reporting directly to the Head of Software, will play … growth, whilst upholding company values. About Biosite Biosite is a tried and trusted partner for the construction industry, specialising in biometric access control and workforcemanagement software solutions since 2010. Additional, integrated solutions for fire safety, site management software and site surveillance technology, form part of a comprehensive portfolio developed … the global leader in access solutions, ASSA ABLOY. Our mission and values Biosite's mission is to be the first choice for access control, workforcemanagement, fire safety & security in the construction industry. How the team behaves internally and with customers is driven by Biosite values of being Empowered , Innovative More ❯
About Us WorkForce Software, an ADP Company, is the first global provider of workforcemanagement solutions with integrated employee experience capabilities. The company's WorkForce Suite adapts to each organization's needs-no matter how unique their pay rules, labor regulations, and schedules-while delivering a breakthrough employee experience at … our collaborative Agile engineering team. This role will involve working amongst teams to develop, deliver and operate enterprise-level services in our suite of workforcemanagement software. As an experienced Sr. DevOps Software Engineer, you will be an advocate for DevOps culture, keen to share that experience and drive best More ❯
Kronos WFC and Dimensions, ensuring every beat aligns with the strategic programme of work. What you will get involved in: Kronos WFC and Dimensions (WFM Pro): You'll dive deep, fine-tuning configurations and integrations to make the systems sing. Being the bridge between tech and people: You'll translate … the intricacies of UKG Kronos, we want to hear from you! What you'll bring: A deep understanding of UKG Kronos WFC and Dimensions (WFM Pro). Familiarity with support and ticketing systems – you're a master of issue resolution. A solid grasp of Time and Attendance, timekeeping intricacies, and More ❯
Kronos WFC and Dimensions, ensuring every beat aligns with the strategic programme of work. What you will get involved in: Kronos WFC and Dimensions (WFM Pro): You'll dive deep, fine-tuning configurations and integrations to make the systems sing. Being the bridge between tech and people: You'll translate … the intricacies of UKG Kronos, we want to hear from you! What you'll bring: A deep understanding of UKG Kronos WFC and Dimensions (WFM Pro). Familiarity with support and ticketing systems – you're a master of issue resolution. A solid grasp of Time and Attendance, timekeeping intricacies, and More ❯
UKG Pro WorkforceManagement (Kronos) SME - 12 months - £450/day Inside IR35 - Hybrid 3dpw London Key Responsibilities: Support and carry out system integrations, upgrades and enhancements Provide technical support and support with any issues Train end users Documentation (incident management, analysis, best practice etc) Troubleshoot UKG dimensions and passport … users Create, Configure and maintain UKG Pro WFM modules which includes timekeeping, absence, advanced scheduling, and analytics. Integrate and support Passport application Key Requirements: Someone who is hands on is a must for this role as well as proven experience with UKG Pro WFM, specifically around timekeeping, absence, advanced scheduling … Pro WFH processes experience and good understanding of the solution SAP HR experience (nice to have) as well as passport application knowledge UKG Pro WorkforceManagement (Kronos) SME - 12 months - £450/day Inside IR35 - Hybrid 3dpw London bluewaveSELECT is a global recruitment business that is exclusively focused on SAP. More ❯
About Guardhouse Guardhouse is a fast-growing workforcemanagement platform purpose-built for the physical security industry. Founded in Australia, Guardhouse as over 400 customer in Australia & the UK. We help security businesses streamline operations, stay compliant, and drive profitability through smart scheduling, compliance automation, and integrated workforcemanagement tools. … Proven track record in meeting sales targets Excellent communication and presentation skills UK driving licence and willingness to travel Nice-to-Have: Understanding of workforcemanagement challenges (e.g. scheduling, compliance, payroll) Familiarity with security industry Experience selling SaaS solutions Hubspot experience Process driven Why Guardhouse? Be part of a growing More ❯
Junior Account Executive – Operations & Technology About Ted Experience: Bespoke workforce solutions to sell, sample, demonstrate, and audit for the world’s largest companies – optimised by Ted-technology. At Ted, we blend expert staffing, innovative technology, and streamlined processes to remove More ❯
Junior Account Executive – Operations & Technology About Ted Experience: Bespoke workforce solutions to sell, sample, demonstrate, and audit for the world’s largest companies – optimised by Ted-technology. At Ted, we blend expert staffing, innovative technology, and streamlined processes to remove More ❯
that enables our 3,500 customer support agents to give the best possible support for customers and automating away things that distract from that. Workforcemanagement systems that ensure our customers are connected to high-quality support as quickly as possible, efficiently route customer requests to the right support person … right time and manage forecasting and scheduling of a 3,500 strong workforce. This role will primarily focus on our customer support tooling and workforcemanagement systems. As a Staff Engineer: A Staff Engineer at Monzo is a technical (IC) leadership position. As a Staff Engineer in the Operations collective More ❯
the time Builds strong professional credibility both internally and externally, by effectively managing and developing relationships with key stakeholders Hands-on experience in external workforcemanagement and/or total workforcemanagement, e.g. as a Program Manager or Operational Manager Experience with how a VMS and its adoption contributes to More ❯
frontline jobs. Yet, despite rising costs and staff shortages, frontline organisations are still left to choose between paper, Excel, and WhatsApp, or decade-old workforcemanagement solutions to take care of the most important part of their businesses - their people. Enter Sona: the next generation of AI-native, frontline workforce … ensuring we deliver a solution and associated services to expedite time to value and maximise ROI. This role will require you to deeply understand workforcemanagement solutions and best-practices, be able to articulate opportunities and, where appropriate, recommend business process change. This will mean developing a deep understanding of … continue to build a best in class product that customers love to use. Responsibilities Consult with customers throughout their implementation process, using in-depth workforcemanagement knowledge to configure Sona products to meet customer needs. Define, document, and deliver product configurations, ensuring clarity and alignments on scope and SOWs for More ❯