Customer Service Jobs in Hertfordshire

26 to 50 of 84 Customer Service Jobs in Hertfordshire

IT Support Engineer

Hertford, Hertfordshire, United Kingdom
ALLEGIANCE TECHNOLOGY LTD
IT Support Engineer Salary : Up to £30K DOE Location : Hertford My client, an established IT solutions provider based in Hertford, are looking for a Service Desk Engineer to join their award-winning team. As a 1st/2nd Line Service Desk Engineer, you will play a critical role … in providing technical support and assistance to end-users within the organisation. You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment. Responsibilities: Attending to phone calls and delivering exceptional customer service consistently. Maintaining appropriate … Achieving designated KPIs Escalating IT issues to the appropriate senior personnel when necessary. Undertaking small to medium-sized IT projects as instructed by the Service Desk Manager. Maintaining up-to-date security and upgrades for desktops and laptops for both clients and internal use. Offering assistance as needed to more »
Employment Type: Permanent
Salary: £26000 - £30000/annum
Posted:

Information Technology Support Engineer

Hertford, England, United Kingdom
Allegiance Group
IT Support Engineer Salary: Up to £30K DOE Location: Hertford My client, an established IT solutions provider based in Hertford, are looking for a Service Desk Engineer to join their award-winning team. As a 1st/2nd Line Service Desk Engineer, you will play a critical role … in providing technical support and assistance to end-users within the organisation. You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment. Responsibilities: Attending to phone calls and delivering exceptional customer service consistently. Maintaining appropriate … Achieving designated KPIs Escalating IT issues to the appropriate senior personnel when necessary. Undertaking small to medium-sized IT projects as instructed by the Service Desk Manager. Maintaining up-to-date security and upgrades for desktops and laptops for both clients and internal use. Offering assistance as needed to more »
Posted:

Field Service Engineer

Watford, Hertfordshire, South East, United Kingdom
Hybrid / WFH Options
Dawsongroup plc
Field Service Engineers Required - Immediate Start!!- Home Based (Commutable from Watford, Ealing, St Albans, Harrow, Luton, Hemel Hempstead & Surrounding Areas) Competitive Salary rates + O/T + Door to Door Pay + Company Van Dawsongroup EMC is the UKs leading supplier of self-drive municipal, industrial, and specialist … vehicles for contract hire . As a Field Service Engineer your role will be to maintain repair and respond to issues in the fleet of vehicles in your area. Position Overview: The Field Service Engineer will focus on the servicing, maintenance of specialist vehicles and other company equipment … locations. First Line Repair, Fault Reporting for second line repairs and providing technical advice to third party engineers where required. To be successful Field Service Engineer will hold: A City and Guilds/ONC level 3 qualification or equivalent Experience working with hydraulics, pneumatics, electrical circuits, gearboxes or sweeper more »
Employment Type: Permanent, Work From Home
Posted:

People Centre Team Leader - Watford 12 months FTC

Watford, England, United Kingdom
Hybrid / WFH Options
KPMG UK
is. What will you be doing? The People Operations team provides administrative and advisory support to our UK Business and through our focus on service excellence underpinning our overall strategy and vision. Customer centric we are consistently looking for ways to exceed expectations of our people across the … business with the service we deliver. This role supports the Assistant Manager in the smooth running of the team with a focus on governance, effectiveness, and service excellence. You will work closely with other People Operations teams and internal stakeholders and will have some oversight of our external … accurate records to evidence controls are working. You will be perceived as reliable, credible, and commercial with a focus on delivering high levels of customer service. As a member of KPMG, will be expected to always demonstrate the Firm’s values. You will be a key member of the more »
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Head of Customer Experience & Insight (Social Housing)

Hemel Hempstead, Hertfordshire, South East, United Kingdom
Thrive Homes
Head of Customer Experience & Insight (Social Housing) Hemel Hempstead, Hertfordshire (Hybrid/Smart Working) Salary £75,000 Per Annum Plus Benefits Permanent, Full Time 37 hours per week (Monday Friday, Flexibility Negotiable) Thrive Homes is seeking a Head of Customer Experience & Insight to oversee the Customer Experience … Team, which includes customer engagement and insights, complaints and the contact centre. The main focus of this role is to drive excellent performance and promote colleague development. The candidate will be responsible for improving and expanding the use of customer profiling and segmentation to ensure the delivery of … customer-centric services and engagement. Thrive is proud to deliver flexibility for employees to work in a manner that suits their wants/needs best. Our SMART working policy allows individuals to take full control of their productivity by offering a choice between working in-house or away from more »
Employment Type: Permanent
Salary: £75,000
Posted:

D365 Developer (CE)

Letchworth Garden City, Hertfordshire, United Kingdom
Hybrid / WFH Options
Willmott Dixon Group
D365 Developer (CE) Willmott Dixon are looking for an experienced D365 Developer (CE) with solid, hands-on experience of customisation development of Dynamics 365 Customer Engagement (D365 CE). You may well also have some experience of delivering Power Platform services using the suite of Microsoft's Power Apps … canvas and model driven apps. Ability to create business processes and custom connectors with Microsoft Power Automate. Experience of Implementing Dynamics 365 (CRM) solution: Customer Engagement (Sales, Customer Service, Marketing) A good understanding of sales, marketing, business processes and how they relate to D365. Web Resources/… values and behaviours, Willmott Dixon could be the place for you! * Flexible * Fun * Uncomplicated * Genuine and friendly * Innovative and keen to improve * Responsive to customer needs Additional Information Willmott Dixon embraces diversity in the workplace and will consider flexible and agile working. We are a disability confident employer. Benefits more »
Employment Type: Permanent
Posted:

Field Services Engineer

Hertfordshire, England, United Kingdom
Kingspan Water & Energy
This is an excellent opportunity for an experienced field service engineer where you will play a vital role in helping to deal with the demand of work, get great training and earn with overtime. This is a customer facing role that requires strong communication, technical ability and delivering … tasks using PDA software provided. Advise line manager and scheduling department if you will have a problem getting to a job allocated to ensure customer is informed and advice why this event has occurred. Ensure customers are contact first thing with ETA and keep up to date of any … used in line with procedures to complete a task ensuring at all times parts are pre-paid when dealing with an end-user; Excellent customer service at all times and discuss with customer on all recommendations onsite including service plans and upgrade options and note these more »
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CAD Technician (Technical Advice / Construction)

Welwyn Garden City, Hertfordshire, South East, United Kingdom
Ernest Gordon Recruitment
of looking after their staff. Your role will involve answering technical queries received via phone or email. You will provide technical support to the customer services, external sales and RPM teams. This will require you to have a good understanding of technical drawings to provide the best possible advice. … balance and earning potential. The Role * Answering technical queries using CAD drawings as reference * 2D design of faade systems * Giving technical support to the customer service and sales teams * 37 hours a week with core hours of 9am-4pm The Person * CAD skills * Graduate * Happy in a Technical … Support role Reference:13120 Key Words: CAD, Construction, Faade, Customer Facing, Technical Service Advisor, Welwyn Garden City, Hatfield, Stevenage, Hertfordshire. If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome more »
Employment Type: Permanent
Salary: £26,000
Posted:

Technical Adviser (Construction)

Welwyn Garden City, Hertfordshire, South East, United Kingdom
Ernest Gordon Recruitment
of looking after their staff. Your role will involve answering technical queries received via phone or email. You will provide technical support to the customer services, external sales and RPM teams. This will require you to have a good understanding of technical drawings to provide the best possible advice. … will improve your work life balance and earning potential. The Role * Answering technical queries using CAD drawings as reference * Giving technical support to the customer service and sales teams * 37 hours a week with core hours of 9am-4pm The Person * Experience giving technical advice in the construction … industry * Looking to work in a company that values their staff Reference:13120 Key Words: CAD, Construction, Faade, Customer Facing, Technical Service Advisor, Welwyn Garden City, Hatfield, Stevenage, Hertfordshire. If you are interested in this role, click 'apply now' to forward an up-to-date copy of your more »
Employment Type: Permanent
Salary: £35,000
Posted:

Service Desk Administrator

Watford, England, United Kingdom
Hybrid / WFH Options
Dynamic Resourcing
Job Title: Service Desk Coordinator Location: Burnham (Work from home and office) Dynamic Resourcing Services Ltd has been established since 2006 and specialises in Workplace Support. We have a number of Blue-Chip clients within Manufacturing, Distribution and Facilities Management who have multiple sites nationally. We require an experienced … Service Desk Coordinator (Mainly working from home and occasional office-based working) to provide support to the Operations Team. Service Desk coordinator Basic Duties: * Receiving orders and responding to queries and requests via chat, email, or phone with Client and Contractors * Raise Orders and book with contractors. * Organise … on company software’s, training will be provided. Skills and Qualifications required: * Strong Computer Skills ie, Microsoft word and excel. * Good communication skills. * Good customer service skills * Work on own initiative and as part of a team Ideally someone with previous working experience within the Facilities Services Industry more »
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Sr Manager, IOMS Sales CMD

Hemel Hempstead, England, United Kingdom
Thermo Fisher Scientific
environment and grow business and opportunities to enhance market share for your area of responsibility. You will guide a successful team to maintain effective customer relations, developing together opportunities for growth for new and existing customer base. Additionally, you will also support cross-selling activities within Thermo Fisher … strong operational leadership to the EMEA IOMS sales team to achieve goal plans, build and maintain core business processes and procedures, designed to increase customer satisfaction. Produces and delivers Annual Sales Plan in line with IOMS product line requirements. Lead and drive IOMS EMEA forecast. Runs price/performance … Commercial Finance, Marcom and Product management teams in the factory to develop and implement growth plans for IOMS. Develops a detailed understanding of local customer requirements for the IOMS product line and provides input into future product specifications and product positioning. Works closely with the CMD marketing communications group more »
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Field Service Engineer

Hertfordshire, South East, United Kingdom
Eaton
v=baa_aiJ4L7E Do you want to work for a global player, where we care about ethics, inclusion and diversity and our people? Field Service Engineer Responsible for the commissioning, routine maintenance and fault diagnosis/rectification on a wide range of emergency lighting systems.A good understanding of BS5266 … is required and excellent communication skills is essential when customer facing.Time management skills will be necessary to ensure work is completed on time and to a high standard while working in accordance with the relevant health and safety requirements. Essential Functions: Promote the interests and further the business of … will be assigned to you and completed in a timely manner with detailed reports provided to document the work completed and any relevant recommendations Customer liaison will be essential to the role so good communication skills are required You will be required to work in a safe manner in more »
Employment Type: Permanent
Posted:

End User Support

Hemel Hempstead, England, United Kingdom
NEC Software Solutions
systems. Offer technical assistance to non-technical end-users in a clear and user-friendly manner. Address user questions and concerns, ensuring a positive customer service experience. Hardware Maintenance: Perform hardware upgrades, repairs, and replacements as needed. Software Management: Assist with software installations, updates, and patches. Troubleshoot and … operate effectively in a team environment with both technical and non-technical team members Able to operate with minimal supervision Able to operate within customer-standard operating procedures Additional Information We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the … evidence will be required. All offers are subject to satisfactory vetting and reference checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable more »
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Sales Manager

Sawbridgeworth, England, United Kingdom
HardSoft Computers
motivating the sales staff. You will also be expected to maintain strong relationships with existing and potential clients, identify new business opportunities, and ensure customer satisfaction. To be successful in this role, you should have 3 years' experience of achieving sales goals and managing a sales team. Responsibilities Plan … KPIs, and to lead and motivate a sales team. Basic knowledge of IT products, services, and market trends. Excellent communication, negotiation, and presentation skills. Customer service and relationship management skills. Organized, analytical, and problem-solving skills. Familiar with Microsoft Office and CRM software. Benefits of the job Basic more »
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1st Line Support

Borehamwood, Hertfordshire, United Kingdom
Connexa Technology Limited
more complex issues to 2nd Line Support or other relevant departments. Maintain detailed and accurate records of all support requests and resolutions. Provide excellent customer service, ensuring clients are kept informed of the progress of their requests. Assist with the setup and configuration of new hardware and software. more »
Employment Type: Permanent
Salary: £25000 - £40000/annum
Posted:

Door Access Security Engineer

Royston, Hertfordshire, South East, United Kingdom
Total Support Recruitment
Technologies. Gate Automation (if you want to learn this side of the business). You may also be required to undertake Planned Maintenance/service visits for Door Entry, Access Control and CCTV systems where demand is high. Qualifications and Skills Communication skills (written and verbal) Customer Service more »
Employment Type: Permanent
Salary: £35,000
Posted:

Door Access Security Engineer

Royston, England, United Kingdom
Total Support Recruitment
Technologies. Gate Automation (if you want to learn this side of the business). You may also be required to undertake Planned Maintenance/service visits for Door Entry, Access Control and CCTV systems where demand is high. Qualifications and Skills Communication skills (written and verbal) Customer Service more »
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Mobile HVAC Engineer

Hertfordshire, South East, United Kingdom
Invictus Recruitment
or Air Conditioning to join a dynamic team. The successful candidate will be responsible for carrying out a range of mechanical and HVAC maintenance, service, and repair tasks. Key Responsibilities: Perform planned preventative maintenance (PPM) and reactive maintenance tasks. Service and repair HVAC systems to ensure optimal performance. … and mechanical maintenance. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team. Good communication and customer service skills. Benefits: Competitive salary of £48,000 per annum. Vehicle and fuel provided Opportunity to work with a leading facilities management company. more »
Employment Type: Permanent
Salary: £45,000
Posted:

Area Build Manager

Letchworth Garden City, Hertfordshire, South East, United Kingdom
Vistry Group
that each development achieves the desired health, safety and environmental performance standards. To achieve the programme and quality requirements. To promote the importance of customer relationships to all site based teams to include directly employed and sub-contracted staff. To ensure the customer journey is applied with and … Decision maker with pragmatic approach to problem solving Discretion and integrity in attitude and approach Able to work under pressure Ability to balance excellent customer service with the requirements of achieving Company targets More about the Area Build Manager role... Mentor and manage the full Site Management Team … Site Management teams to ensure there are succession plans in place Monitor and review the Site Managers to ensure that all plots have a customer care pass before obtaining CML prior to legal completion Carry out random pre occupation checks on plots 24 hours before CML's and legal more »
Employment Type: Permanent
Posted:

Service Delivery Manager

Watford, England, United Kingdom
Addition+
We are currently recruiting for one of the UK’s Leading FMCG companies, for the role of a Delivery Service Manager . It’s an exciting new opportunity to work for a recognised leading company specialising in Retail and Digital E-commerce, they offer an outstanding experience for users … anywhere, anytime and on any device! What You Can Expect Type – Permanent Location – Watford Salary – £55k - £75k Industry – Lottery Main Responsibilities as a Delivery Service Manager Enhance deployment productivity and outcomes through optimised processes. Manage budgets and resources efficiently to improve retailer satisfaction and delivery timelines. Collaborate with stakeholders … with diverse skill sets. Skilled in leading high-performance teams focused on meeting KPIs and SLAs within tight deadlines. Extensive experience in delivering exceptional customer service to clients and stakeholders. Strong collaborative skills, adept at working with internal and external teams, integrating external expertise and knowledge effectively. What more »
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Business Admin Apprentice - Learning and Development

80 ST. ALBANS ROAD, Watford, Hertfordshire, England
ISALES ACADEMY LIMITED
Essential) Maths GCSE or equivalent, grade C or 4 (Essential) About the Employer ISALES ACADEMY LIMITED A specialist SALES, MARKETING, DIGITAL, LEADERSHIP and CUSTOMER SERVICE training company, delivering excellence since 2017. We design and deliver high-quality, innovative APRENTICESHIPS and BESPOKE TRAINING SOLUTIONS. more »
Employment Type: Advanced Apprenticeship
Salary: £16,000.00
Posted:

Site Manager

Stevenage, England, United Kingdom
Morrison Energy Services
maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists more »
Posted:

Site Manager

Stevenage, Hertfordshire, South East, United Kingdom
Morrison Energy Services
maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists more »
Employment Type: Permanent
Posted:

Internal Sales Engineer

Kings Langley, Hertfordshire, South East, United Kingdom
Verto People
is required formanufacturerbased in Kings Langley The Internal Sales Engineer/Graduate Sales Engineer/Technical Sales Executive will be responsible for dealing with customer questions, handling sales enquiries, managing tenders, technical queries & specifications along with day-to-day customer support. The successful Internal Sales Engineer/Graduate … Sales Engineer/Technical Sales Executivewill have an engineering qualification/Degree and either have some experience in sales/customer service or a recent Graduate looking for their first engineering sales position. Package Paying up to £30,000+ commission Private healthcare 5% Pension Contribution Officed Based Role … Handling sales enquiries, managing tenders, technical queries & specifications along with day-to-day customer support Selling a range of fluid handling equipment, including Valves, Fittings, Regulators, Hoses, Filters, Instrumentation, and Measurement Devices. Resolve technical issues and advise customers of the options available to solve their problems. Being responsible for more »
Employment Type: Permanent
Salary: £30,000
Posted:

Gas Engineer

Watford, Hertfordshire, South East, United Kingdom
Rubix M&E
E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for competent Gas Engineers - we have multiple opportunities for Gas Engineers who are experienced either Servicing … of this. Subcontracting earnings: between £1,000 to £2,000 per week. Required qualifications: - CCN1 Gas Qualification. Job titles that may also be applicable: Service & Repair Gas Engineer, Gas/Boiler Installer, Gas/Boiler Service Engineer. Rubix M&E are trusted partners of leading; Blue-chip organisations … Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Gas Engineer to join their growing team. We are also recruiting for; Renewable Electricians, Smart Meter Installs, Dual Fuel Installers, Metering more »
Employment Type: Permanent
Salary: £40,000
Posted:
Customer Service
Hertfordshire
10th Percentile
£23,650
25th Percentile
£25,000
Median
£29,000
75th Percentile
£43,250
90th Percentile
£57,500