create personalized, multi-channel experiences in a world that demands strict data privacy and compliance. This drive led to the launch of Zeotap's Customer Data Platform (CDP) in 2020-a powerful, AI-native SaaS suite built on Google Cloud that empowers brands to unlock and activate customer … Zeotap is trusted by some of the world's most innovative brands, including Virgin Media O2, Amazon, and Audi, to create engaging, data-driven customer experiences that drive better business outcomes across marketing, sales, and service. With a unique background in high-quality data solutions, Zeotap is a leader … in the European CDP market, empowering enterprises with a secure, privacy-first solution to harness the full potential of their customer data. The Role As a pre-sales Solutions Engineer specialist (SE), you will be a part of an innovative group of Zeotap technologists that support Sales & Success organizations More ❯
Central London - Hybrid (3 days on-site) Are you an accountant or bookkeeper who is passionate about delivering exceptional customer experiences? Our accounting SaaS client is looking for a Customer Success Manager/Service Delivery Manager to help sales partners and customers succeed through expert onboarding, training, and … strategic support. What You'll Do: Support sales partners with onboarding, strategy execution, and customer training. Act as the first point of contact to resolve complex customer queries with empathy and problem-solving expertise. Conduct consultative conversations, identifying customer pain points and providing tailored solutions. Utilize your … customers and internal teams. What We're Looking For: Strong ability to create urgency and encourage customers to activate and maximize their subscriptions. Proven experience managing relationships with external partners and internal sales teams. Excellent time management skills with a proactive, results-driven mindset. Eagerness to learn and stay More ❯
Okta is The World's Identity Company. We free everyone to safely use any technology-anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart … lot of teamwork. Words, code, or people, whatever your skill, there's a place for you here We are seeking individuals with technical support experience to provide complex support services of the Auth0 SaaS solution. This individual will work closely with our customers to provide break-fix support, operational … in an entrepreneurial and fast-paced environment. Responsibilities Support and maintain customers who have implemented the Auth0 SaaS solution, resolving technical and non-technical customer issues in a timely fashion Take end-to-end ownership of customer issues, including initial troubleshooting, identification of root cause and issue resolution. More ❯
arts with the broader society. Somerset House pursues a 'Step Inside, Think Outside' spirit and is born from the creative community we nurture - the experience and perspectives we host across background, age, race, and stage, and the intersections and crossovers we encourage. We are embarking on an ambitious data … to enable data-informed decision making. Enable the analysis of behavioural trends and consumer data to help refine messaging, optimise campaigns, and enhance overall customer experience. To deliver projects to time, budget and quality requirements via the application of agreed Project Management tools, techniques and expertise. To identify and … manage key dependencies See Job Information Pack for full details Skills, knowledge & expertise required for the role: Experience : PRINCE2/MSP practitioner/Association for Project Management (APM) certified/Project Management Institute (PMI) certified Significant demonstrable experience in the delivery of technical IT projects Experience of More ❯
values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. We dream big - creating connected ecosystems, products and services - and … we execute small - sweating the details to create consistent, performant customer experiences. Our Experience team delivers for a wide range of industries and brands, including Lego, Yves-Saint Laurent, Ford, GE Healthcare, HSBC, Duracell, Microsoft, Diageo, New Balance, Pets at Home and Specsavers. What we need from you … progressive ways of working with all areas of the business - facilitating an environment to deliver quality at pace. Act as an ambassador for the experience design team; sell and evangelise the value of user centred experience design both internally and to clients in order to win more engagements. More ❯
Specialists provide high-quality labeled fashion data at high-speed and low-cost for Machine Learning (ML) and Computer Vision (CV) technologies, enabling delightful customer experiences. We partner with product and science teams to support launching new customer-facing fashion experiences and assist them throughout the product lifecycle. … is revolutionizing how customers shop and buy clothing. Our business uses machine learning technology and stylist intuition to give great personalized recommendations based on customer preferences. If you are ready to work hard and engage in a rapidly changing industry, this position is right for you. We offer a … critical thinking, and a willingness to be vocally self-critical BASIC QUALIFICATIONS Bachelor degree on fashion domain or any graduation with 5+ years related experience 3 + years demonstrating success managing a team with a track record of driving high performance Experience in fashion Strong oral (speaking, listening More ❯
of ownership and value engineers that are excited about the business, and are willing to work alongside stakeholders to continually improve business processes and customer experience. We offer a broad range of opportunities across platform engineering, B2B customer integration, conversion optimisation and business process automation. At Abound, you … on the best-in-class open-banking decision making platform, and learn how a operate with low-latency, at scale. Candidates must have had experience working directly with internal stakeholders to establish requirements, designing technical solutions, and owning the delivery of significant functionality, ideally having worked with peers of … Our technology stack: Python (including FastAPI, OpenTelemetry, procrastinate, SQLAlchemy, Uvicorn), Postgres, MySQL, Liquibase, Retool, Docker, AWS Who you are: Seven or more years professional experience in software engineering Proven experience leading the development of significant new functionality Proficiency in writing well-structured async Python code with type hints More ❯
up offers, but equally value in-person time to drive connection, community and collaboration. At Personio, your work transforms the way millions of people experience work every day. Join our Product & Technology team, where we drive customer outcomes by designing, developing, and delivering innovative, high-quality products. Be … solving complex problems that pave the way for future development. When you're not coding, you'll be focused on simplifying and enhancing the customer experience. We're all about creating exceptional products and delivering outstanding customer satisfaction! Role Responsibilities: What you'll do Build Reliable and Performant … improvement. Enhance monitoring, observability, and team productivity. Role Requirements: What you need to succeed Technical Expertise: Proficiency in front-end frameworks (REACT preferred), with experience in Typescript (other front-end languages are also valued). Experience and desire to work on customer-facing analytics and data visualisations More ❯
activities across the security program. The successful candidate is a problem-solver, quick-study, with a broad understanding of the regulatory landscape, cloud technologies, experience in security and compliance. Key job responsibilities Serve as the GRC Specialist for designated (physical and/or logical) components within the cloud capability … This position will also provide training, advice, and mentorship to other teams throughout AWS. About the team At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon … s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. The team is comprised of security professionals with a cross section of national More ❯
staffs, and AWS senior leadership. In addition to a strong understanding of security technologies, tool development, offensive and defensive security tactics, and ideally some experience with distributed systems, you'll need a number of other qualities to be successful in this role. The team has a mix of experience … traditional path, or includes alternative experiences, don't let it stop you from applying. Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon … s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Inclusive Team Culture In Amazon Security, it's in our nature to learn More ❯
Unily partners with the world's largest and most complex enterprises to power Organizational Velocity through digital Employee Experience transformation. Iconic brands, including Estée Lauder Companies, CVS Health, and British Airways, use Unily's market-leading Employee Experience platform to improve productivity, streamline communication, and foster a highly … as a Leader in the 2024 Gartner Magic Quadrant for Intranet Packaged Solutions, the 2024 Forrester Wave: Intranet Platforms, and the IDC MarketScape: Worldwide Experience-Centric Intelligent Digital Workspaces 2024. With these accolades, we continue to grow and expand our employee community with people passionate about joining us on … this exciting journey. Job Purpose Our digital vision is to deliver scaled, integrated experiences across our customer base, providing seamless offerings that drive value and sustainable efficiency. While digitization and automation are ongoing, our customers benefit from 1-to-many engagements, a community-led approach, and self-service resources More ❯
immersed in learning Neo4j's products, support, and other internal processes, and working support cases from customers to build up the appropriate level of experience and insight needed to deliver the level of support Neo4j's customers have come to appreciate and expect. You will also have the opportunity … build upon a solid technical understanding of Neo4j and how our customers build, deploy, and manage applications using our graph platform. Collaborate effectively within Customer Success, Product Engineering, and other Neo4j teams to understand and resolve customer issues completely and expediently. Constantly work to streamline and improve processes … tools, Neo4j's product offerings, and the overall customer experience. Know when to seek help, and always be willing and open to offering expertise and assistance to colleagues and customers alike. Effectively communicate with all levels of customer contacts including CTOs, management, developers, and operations teams. Provide valuable More ❯
Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base, including issuers, acquirers, and merchants. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business … products used by some of the world's largest organizations to make multi-million dollar decisions. Develop inspiring product vision and strategy derived from customer needs, market opportunities, and technology trends. Translate product strategy into product roadmaps and team goals. Work with Software Development Engineers, UX designers, and Technical … industry. Entrepreneurial mindset and able to challenge the status quo. Deep expertise in agile product development best practices. Ability to work closely with engineers, CX designers, and other PMs to define and release valuable product features. Broad strategic thinking skills to understand market needs and prioritize thoughtfully. Creative problem-solving More ❯
into actionable strategies, ensuring our clients stay ahead in a dynamic market landscape. Join us to leverage cutting-edge innovation for impactful results and experience unparalleled support on your journey to success. As a Customer Success Manager (CSM), your mission is to ensure our clients achieve their business … relationships with clients across your portfolio. Develop and execute targeted engagement campaigns, tailored outreach strategies, and creative initiatives to drive product adoption and enhance customer experience. Deliver seamless onboarding experiences and train users on our platform, Excel add-in, APIs, and integration capabilities. Be the go-to resource for … of client needs. Collaborate closely with Sales, Product, and Engineering to ensure client feedback translates into real solutions. Contribute to the continual improvement of customer success processes and resources (e.g., knowledge base content, support documentation, internal tooling). Maintain accurate client records in Salesforce, including interaction history, success plans More ❯
and project managers to ensure alignment. Who are we looking for? Degree in Business, Information Technology, Computer Science, or a related field (or equivalent experience). Demonstrable experience in a business analysis role, with a track record of delivering complex or high-impact projects. Advanced knowledge of business … Strong analytical and problem-solving skills, with the ability to think strategically and deliver practical solutions. Excellent communication, facilitation, and stakeholder management skills, including experience working with senior executives. Proficient in process modelling (e.g., BPMN, UML) and business analysis tools (e.g., Microsoft Visio, Lucidchart, Jira). Why come and … people. Our culture and success is founded upon having the best performing people in a high performing culture to deliver the best-in-class customer experience. Our mission is to be the world’s most trusted technology services partner – inspiring, empowering and enabling the innovation and transformation of today More ❯
where small businesses get the funding they need to win. We do this by uniting cutting-edge data and technology to deliver an unbeatable customer experience. With a decade of expertise under our belt, we've built a game-changer of a platform that's reshaping the landscape of … new skills and expertise. Foster a culture of continuous learning, knowledge sharing, and technical curiosity within the team. What we're looking for Proven experience managing and leading a high-performing software or data engineering teams in a product-driven environment Proven track record of mentoring and developing engineers … fostering a culture of technical excellence, innovation, and professional growth. Demonstrable experience in managing project delivery, including planning, prioritisation, and execution (experience with Agile/Scrum methodologies is highly desirable). Excellent stakeholder management and communication skills, with the ability to engage effectively with both technical and non More ❯
of working. As a trusted advisor, you will collaborate with segment cross-functional teams to design and implement cutting-edge data solutions that enhance customer experiences, drive revenue growth, and maintain a competitive edge in the digital marketplace. Moving to One Enterprise Data Platform for Food is a strategic … and insights, to solve some of the critical business-wide problems we face. And most importantly, we intend to simplify the global end user experience for data and analytics, unlocking quality growth and operational excellence. What are we looking for? Hands-on experience in designing greenfield, scalable data … on AWS and GCP data solutions. Good understanding of deploying AI solutions in Azure Open AI, GCP and AWS platforms. 2 to 4 years' experience in applied data science role or equivalent; ideally in a CPG, Retail. Experience in SAP MDG/S4 HANA is a big plus. More ❯
you need to bring: We're a team of 17 people located across Europe and we're looking for a Senior candidate who has experience with the following: At least 6 years of progressive HR experience, including significant time in HR Generalist or People Business Partner roles within … with and supporting Sales organisations, understanding their unique dynamics and talent needs. A Bachelor's Degree in Human Resources or a related discipline. Demonstrable experience leading and contributing to large-scale, global, and complex HR projects that drive organisational change. Exceptional communication, coaching, and influencing skills, with a track … trust with leaders. You're adept at navigating difficult conversations, providing direct feedback, and proactively challenging the status quo. In-depth knowledge and practical experience with UK employment legislation and best practices, particularly in complex employee relations matters. An innovative, 'out-of-the-box' mindset, with a passion for More ❯
enable conversational assistants capabilities to support the use of external tools and sources of information, and develop novel reasoning capabilities to revolutionise the user experience for millions of Alexa customers. Key job responsibilities As an Applied Scientist, you will develop innovative solutions to complex problems to extend the functionalities … will use your technical expertise to research and implement novel algorithms and modelling solutions in collaboration with other scientists and engineers. You will analyse customer behaviours and define metrics to enable the identification of actionable insights and measure improvements in customer experience. You will communicate results and insights … to both technical and non-technical audiences through written reports, presentations and external publications. BASIC QUALIFICATIONS - PhD, or a Master's degree and experience in CS, CE, ML or related field - Experience in patents or publications at top-tier peer-reviewed conferences or journals - Experience programming in More ❯
You Need To Bring We’re a team of 17 people located across Europe and we're looking for a Senior candidate who has experience with the following: At least 6 years of progressive HR experience, including significant time in HR Generalist or People Business Partner roles within … with and supporting Sales organisations, understanding their unique dynamics and talent needs. A Bachelor's Degree in Human Resources or a related discipline. Demonstrable experience leading and contributing to large-scale, global, and complex HR projects that drive organisational change. Exceptional communication, coaching, and influencing skills, with a track … trust with leaders. You're adept at navigating difficult conversations, providing direct feedback, and proactively challenging the status quo. In-depth knowledge and practical experience with UK employment legislation and best practices, particularly in complex employee relations matters. An innovative, 'out-of-the-box' mindset, with a passion for More ❯
the largest to challengers and community banks in 150+ countries. We collaborate with clients to build new banking services and state-of-the-art customer experiences on our open banking platform, helping them operate more sustainably. At Temenos, we have an open-minded and inclusive culture, where everyone has … across Temenos, becoming a trusted partner to successfully embed security within the development, implementation, and operation of Temenos SaaS. SKILLS You should have significant experience in information security, with recent cloud security experience. You should have experience in developing security strategies and roadmaps with the ability to analyse … and assess ambiguity, bringing logic, clarity and direction to a broad range of challenges. You should have expert level experience with cloud security, including hands-on experience of cloud-native security solutions and tools primarily in Microsoft Azure and/or Amazon Web Services. You should have experienceMore ❯
outcomes instead of outputs. With LILT, innovative, category-defining organizations like Intel, ASICS, WalkMe, and Canva are using AI technology to deliver multilingual, digital customer experiences at scale. While our core AI technology might share similarities with ChatGPT and Google Translate, it's what we do with it that … makes LILT truly revolutionary. Our patented Contextual AI Engine goes beyond basic translations, understanding the nuance of our customer's content and target audience to deliver hyper-accurate, business-focused results. Our connector-first approach seamlessly integrates with our customer's existing workflows, and our human-adapted feedback … the Chief Marketing Office. As our Marketing Manager you will play a crucial role in reaching and engaging our enterprise audience. You will have experience sourcing, creating, launching, and scaling conferences and tradeshows, along with managing a wide range of company-sponsored events. You will oversee all aspects of More ❯
Amazon properties (e.g., Freevee, Twitch, Fire TV, and Amazon Music) and tens of thousands of third-party websites and apps. We start with the customer and work backwards in everything we do, including advertising. If you're interested in working to build a unique, world-class advertising offering with … a relentless focus on the customer, you've come to the right place. The Amazon Ads Supply Desk is powered by a team of supply experts who are tasked with curating and recommending inventory that empowers buyers to make investments that best address their campaign objectives. We are seeking … and best practices. Develop mechanisms that measure and drive product and feature adoption via buying teams. Develop and iterate on new solutions based on customer feedback. Define processes and workflows that help deliver amazing customer experiences. Develop and scale solutions in a predictable and repeatable manner. Translate marketplace More ❯
to game-changing projects and technologies. You will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience. In this Data Scientist role you will be capable of using GenAI and other techniques to design, evangelize, and implement and scale cutting … to production. Create and deliver best practice recommendations, tutorials, blog posts, publications, sample code, and presentations adapted to technical, business, and executive stakeholders. Provide customer and market feedback to Product and Engineering teams to help define product direction. About the team Diverse Experiences Amazon values diverse experiences. Even if … s degree in a quantitative field such as statistics, mathematics, data science, business analytics, economics, finance, engineering, or computer science, or Master's degree. Experience working as a Data Scientist. Experience with data scripting languages (e.g., SQL, Python, R, or equivalent) or statistical/mathematical software (e.g., R More ❯
strategy for management and to provide the sales organisation with Performance and Insights they need to sell more effectively. Assist with pricing tenders, monitor customer pricing and analyse sales data. Oversee usage and CRM input of Sales teams, taking actions to improve data accuracy and ensure data hygiene standards … colleagues in the central support team, analyse proposals, presentations, sales processes and develop beyond the current model recommendations to improve our sales conversion and customer experience. Systems & Processes: Ensuring all data is accurately captured in the relevant systems and on a timely basis. Identify potential efficiencies and contribute to … Requirements Proficiency in Tableau, Power BI, or Looker for data visualization. Strong skills in Excel and/or Google Sheets (formulas, pivot tables). Experience creating presentations with PowerPoint. Solid report writing and risk analysis capabilities. Hands-on experience with Salesforce and/or HubSpot CRM. Excellent attention More ❯
