251 to 275 of 331 Customer Experience Jobs in London

Senior Frontend Engineer React, RSC, Async, Typescript, Serverless

Hiring Organisation
Smart Sourcer Limited
Location
City of London, London, United Kingdom
Employment Type
Permanent
Salary
£90,000
Outstanding permanent opportunity to join this global, market leading, B2B SaaS tech business as a Senior Frontend Developer/Senior React Engineer with extensive experience in React, Typescript, Javascript, HTML and CSS . This business is embracing bleeding edge development practices and offers the opportunity to help them … high-quality software . Youll join a cross-functional squad working on a business-critical SaaS product, helping deliver a fast, intuitive, beautifully crafted customer experience. Key requirements: 5+ years experience building modern, responsive web applications with React, TypeScript , and the wider JavaScript ecosystem. Experience with ...

Data Engineer, Prime Video Finance Analytics

Hiring Organisation
Amazon
Location
Greater London, United Kingdom
Employment Type
Full Time
business problems and use creative problem solving to deliver data products that underpin Prime Video strategic decision making, from content selection to on-platform customer experience. Key job responsibilities - Build and optimize data pipelines to ingest and transform data from various sources, including traditional ETL pipelines and event data … data models, and relational database implementations. - Write high-performing SQL queries. - Collaborate with software engineers to support the data needs of products. BASIC QUALIFICATIONS: - Experience in at least one modern scripting or programming language, such as Python, Java, Scala, or NodeJS - Experience with big data technologies such ...

Graduate Devops Engineer, AWS

Hiring Organisation
Amazon
Location
Greater London, United Kingdom
Employment Type
Full Time
Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. This region service team is a customer experience-oriented team which is looking for a self-motivated talented engineer who can solve complex problems and have a vision to improvise … environment where we "Work Hard, Have Fun, Make History." On a typical day engineers might dive deep into understanding the root cause of a customer issue, investigate why a metric is trending the wrong way and consult with senior engineers at Amazon. We own our services and believe ...

Engagement Manager II

Hiring Organisation
Braze
Location
Greater London, United Kingdom
Employment Type
Full Time
process engineering, defining strategy and championing best practices in a rapidly evolving and dynamic environment. Finally, EMs should be experts in developing relationships with customer stakeholders, as such relationships are critical for ensuring program success. Responsibilities: As a Machine Learning Engagement Manager, you'll be at the forefront … Workshops : You will lead hands-on workshops with customers to align on key objectives, technical specs, model configuration, and optimal integration architecture. Drive successful customer engagements : You'll be the main point of contact for our customers throughout the AI deployment process. You'll keep projects on track ...

Engagement Manager II

Hiring Organisation
Braze
Location
london (city of london), south east england, united kingdom
process engineering, defining strategy and championing best practices in a rapidly evolving and dynamic environment. Finally, EMs should be experts in developing relationships with customer stakeholders, as such relationships are critical for ensuring program success. Responsibilities: As a Machine Learning Engagement Manager, you'll be at the forefront … Workshops : You will lead hands-on workshops with customers to align on key objectives, technical specs, model configuration, and optimal integration architecture. Drive successful customer engagements : You'll be the main point of contact for our customers throughout the AI deployment process. You'll keep projects on track ...

Senior Security Engineer, Vulnerability Management and Remediation Operations

Hiring Organisation
Amazon
Location
Greater London, United Kingdom
Employment Type
Full Time
assess risk, classify data and systems, detect potential intrusion, and respond quickly to security events across Amazon's critical business functions, including Retail, Customer Service, Worldwide Operations, Consumer Payments, Physical Stores, and Healthcare. Within Stores Security, the Vulnerability Management and Remediation Operations (VMR Operations) organization is responsible … traditional path, or includes alternative experiences, don't let it stop you from applying. Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon ...

Account Executive Emerging Enterprise

Hiring Organisation
Braze
Location
Greater London, United Kingdom
Employment Type
Full Time
professional with a proven track record in generating new business and strong prospecting and business development skills. Ideal candidates will have 5+ years of experience selling SaaS solutions to enterprise clients, with typical deal sizes ranging from $200K to $1M+ per year. Additionally, candidates should possess at least … experience. We are particularly interested in individuals who have worked with enterprise companies and understand the dynamic culture of a smaller enterprise sales organization. Experience selling solutions that engage stakeholders across IT and business departments is highly valued. Familiarity with analytics, CRM, marketing automation, digital media publishing, or content ...

UKI Security Sales Specialist, AWS UKI Specialist Team

Hiring Organisation
Amazon
Location
Greater London, United Kingdom
Employment Type
Full Time
through CRM systems Negotiate pricing, terms, and contracts with procurement and executive stakeholders Identify and qualify high-value Security use cases that align with customer business imperatives Technical Sales & Solution Positioning: Serve as the technical authority on Security capabilities during sales engagements Architect end-to-end solutions for customer use cases Translate technical capabilities into measurable business outcomes and ROI for C-level executives Lead technical discovery sessions to uncover customer pain points and position appropriate solutions Deliver compelling technical demonstrations and proofs of concept that accelerate deal closure Customer Engagement & Relationship Building: Build and maintain ...

Lead Data Analyst - Operations

Hiring Organisation
Wise
Location
Greater London, United Kingdom
Employment Type
Full Time
analytics efforts in our operations teams, who do everything from support our customers when they need help, to screening for criminal activity, to verifying customer identities at scale. Most importantly, you’ll collaborate closely with your operational leads, product managers, designers and engineers to bring your insights into real … analytics efforts in our operations teams, who do everything from support our customers when they need help, to screening for criminal activity, to verifying customer identities at scale. Most importantly, you’ll collaborate closely with your operational leads, as well as workforce management, quality, training, and knowledge management ...

Account Executive, Scale - Retail

Hiring Organisation
Braze
Location
Greater London, United Kingdom
Employment Type
Full Time
mutual collaboration, growth mindset, and relentless optimism in pursuit of success. WHO YOU ARE You have at least 3-5 years of field sales experience selling SaaS solutions that involve technically integrated products. You excel at generating and managing your own pipeline, thinking both strategically and creatively about … equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching ...

Account Executive, Scale - Retail

Hiring Organisation
Braze
Location
london (city of london), south east england, united kingdom
mutual collaboration, growth mindset, and relentless optimism in pursuit of success. WHO YOU ARE You have at least 3-5 years of field sales experience selling SaaS solutions that involve technically integrated products. You excel at generating and managing your own pipeline, thinking both strategically and creatively about … equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching ...

Sr Product Manager

Hiring Organisation
Stackstudio Digital Ltd
Location
London, United Kingdom
Employment Type
Contract
Contract Rate
From £400 to £450 per day
Requirement: Minimum 2 days in office Duration of Assignment: 6 months The Role Candidate will lead the development of core data products that enhance customer understanding, improve customer experiences, optimise marketing effectiveness, and support data monetisation. Working within Sainsbury's evolving data and personalisation landscape, the role drives … demand is mostly on hold until critical parts of the BI Hub proposals are complete. Your Profile Essential Skills/Knowledge/Experience People & Leadership: Strong leader with excellent interpersonal skills, able to inspire teams and create alignment across diverse stakeholders. Product Expertise: Experienced in agile delivery, product strategy ...

International Market Development Manager

Hiring Organisation
LexisNexis Risk Solutions
Location
London Area, United Kingdom
Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com About the team: You will lead a team of 12 MDR's qualifying and generating new logo leads for our organisation. This team brings incremental pipeline, speeds ...

Senior Content Designer - Verification

Hiring Organisation
Wise
Location
Greater London, United Kingdom
Employment Type
Full Time
everyone, everywhere. More about our mission and what we offer . How should global money work? How do you take a complex, stressful experience and make it simple, calming even? How do you challenge the way it’s always been done? How do you help businesses and customers … easily and with confidence. You’ll help keep Wise safe and secure for our customers and balance meeting regulatory obligations with building world-class customer experiences. You’ll invest time in understanding our customers, their needs and our infrastructure. And you’ll design and deliver experiences that make onboarding ...

Analytics Engineer

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£65,000 - £75,000 per annum
strong focus on data led decision making. Operating with a community driven mindset, they place analytics at the centre of product development and customer experience. The organisation runs lean, values autonomy, and invests in modern data platforms to enable teams to build quickly and effectively. The Role … science and analytics stakeholders to enable self serve analytics Take ownership of core data assets and help rebuild central analytics capability Your Skills and Experience Strong commercial experience using SQL to build and optimise data models Proven capability in dimensional data modelling, ideally using Kimball principles Hands ...

Regional Market Vice President - EMEA

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
hospitality technology landscape. This position calls for a commercially aware and strategic leader with a strong understanding of market dynamics, the competitive environment, and customer needs. The Market VP works in partnership with cross‐functional teams—including sales, marketing, partnerships, product, and revenue operations—to align priorities and deliver … regional plans. As a senior market leader, the Market VP uses market insight to inform direction across go‐to‐market, product, partnerships, and customer experience. The role represents the region externally with customers, partners, and industry stakeholders, and internally across the organisation. Responsibilities Strategic Leadership Shape and deliver ...

CRM Analytics Manager

Hiring Organisation
eBay
Location
london (city of london), south east england, united kingdom
connect people and build communities to create economic opportunity for all. About the team and the role The CRM & Loyalty Analytics team transforms customer data into decisions that grow long-term value for buyers and sellers around the world. We partner closely with Marketing, Product, Data Science, and Engineering … shape and deliver data-driven targeting, measurement, and optimization strategies across buyer, seller, or cross-company CRM initiatives. You'll lead work that personalizes customer experiences, advances experimentation, and drives measurable impact on customer lifetime value. What you will accomplish Drive measurable outcomes by defining critical metrics, learning ...

CRM Analytics Manager

Hiring Organisation
eBay
Location
Greater London, United Kingdom
Employment Type
Full Time
connect people and build communities to create economic opportunity for all. About the team and the role The CRM & Loyalty Analytics team transforms customer data into decisions that grow long-term value for buyers and sellers around the world. We partner closely with Marketing, Product, Data Science, and Engineering … shape and deliver data-driven targeting, measurement, and optimization strategies across buyer, seller, or cross-company CRM initiatives. You'll lead work that personalizes customer experiences, advances experimentation, and drives measurable impact on customer lifetime value. What you will accomplish Drive measurable outcomes by defining critical metrics, learning ...

Renewals Manager

Hiring Organisation
Braze
Location
Greater London, United Kingdom
Employment Type
Full Time
Order Form process, ensuring agreements are structured correctly, signed on time, and accurately reflected in internal systems. Cross-functional Collaboration: Work closely with Sales, Customer Success, and other internal teams to identify risks and growth opportunities across accounts, supporting a seamless renewal process. Data & Reporting: Build and maintain reports … track key metrics such as renewal revenue, bookings, retention rates, and overall customer health, leveraging data to identify trends and support decision-making. Forecasting & Insights: Lead regular regional forecast calls, providing visibility into key renewals, potential risks, and growth opportunities while advising on forecasting best practices. Churn & Retention Analysis ...

Renewals Manager

Hiring Organisation
Braze
Location
london (city of london), south east england, united kingdom
Order Form process, ensuring agreements are structured correctly, signed on time, and accurately reflected in internal systems. Cross-functional Collaboration: Work closely with Sales, Customer Success, and other internal teams to identify risks and growth opportunities across accounts, supporting a seamless renewal process. Data & Reporting: Build and maintain reports … track key metrics such as renewal revenue, bookings, retention rates, and overall customer health, leveraging data to identify trends and support decision-making. Forecasting & Insights: Lead regular regional forecast calls, providing visibility into key renewals, potential risks, and growth opportunities while advising on forecasting best practices. Churn & Retention Analysis ...

Ecommerce Executive - Contract

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
London, South East, England, United Kingdom
Employment Type
Contractor
Contract Rate
£200 - £250 per day
Company They are a fast-paced beauty and fragrance brand operating across UK and international markets, with a strong focus on digital trading and customer experience. Their ecommerce team is lean and collaborative, partnering closely with development, customer service, and wider stakeholders to deliver high-quality site updates. … project work. The Role and Deliverables Build, QA, and launch on-site promotions in the ecommerce back office, ensuring correct setup and customer journey flow. Maintain and update site content and product pages, including assets, copy, pricing checks, and categorisation across multiple markets. Support product contribution for new launches ...

Product Director, Monetisation

Hiring Organisation
Financial Times
Location
Greater London, United Kingdom
Employment Type
Full Time
time. This includes strengthening core lifecycle moments such as buyflow, onboarding, cancellation, in-app activation and cross-platform engagement. You’ll help ensure customers experience a premium, trusted product where advertising integrates seamlessly into the user experience. You will also play a key role in shaping … global audience, trusted journalism and premium positioning create a unique foundation for sustainable growth. Your work will help ensure our product experience remains coherent, intuitive and aligned with the FT’s broader business goals. Responsibilities Act as a strategic product partner to the Reader Revenue Group and Commercial Client ...

Senior Lead AI Solutions Consultant

Hiring Organisation
Braze
Location
Greater London, United Kingdom
Employment Type
Full Time
advocacy programs. You will work collaboratively and build trusted relationships with technical and non-technical stakeholders, leading with curiosity and inspiring others to transform customer lifecycle marketing. The role requires some travel, at most 25% at peak times. Activities Include : Represent BrazeAI product portfolio to our top prospects Lead … reinforcement learning Mar-tech savvy: You understand the marketing technology ecosystem and can develop a perspective on the most effective ways to structure a customer’s solution Analytically-driven: You are able to draw insights from data and perform analysis that is helpful and clear to customers Structured ...

Senior Lead AI Solutions Consultant

Hiring Organisation
Braze
Location
london (city of london), south east england, united kingdom
advocacy programs. You will work collaboratively and build trusted relationships with technical and non-technical stakeholders, leading with curiosity and inspiring others to transform customer lifecycle marketing. The role requires some travel, at most 25% at peak times. Activities Include : Represent BrazeAI product portfolio to our top prospects Lead … reinforcement learning Mar-tech savvy: You understand the marketing technology ecosystem and can develop a perspective on the most effective ways to structure a customer’s solution Analytically-driven: You are able to draw insights from data and perform analysis that is helpful and clear to customers Structured ...

Programme Manager

Hiring Organisation
Reed
Location
Canary Wharf, London, England, United Kingdom
Employment Type
Full-Time
Salary
£80,000 - £120,000 per annum, Inc benefits
launch of a new corporate strategy in 2025, the organisation is investing significantly in modern marketing technology to enable more personalised, engaging and effective customer experiences. They are now seeking an experienced Martech Programme Manager to lead the introduction of new marketing technologies across the business. This … portfolio Ensure high-quality delivery aligned to approved methodologies Drive continuous improvement and embed strong ways of working What We’re Looking For Proven experience delivering complex Martech programmes in large, enterprise or regulated environments Strong hands-on experience with Martech stacks (e.g. CRM, CDP, CMS, analytics, decisioning ...