251 to 275 of 435 Customer Experience Jobs in London

#1 AI agent for customer service, building high-impact, scalable platforms with a strong hybrid culture. You will lead from the front, shaping significant work streams and mentoring senior engineers in a fast-paced, AI-focused environment. You’ll partner with the Engineering Director on pillar strategy, drive cross ...

built the workcell platform our labs run on. Our four co-founders are Mostafa ElSayed (CEO and founder of Automata), Oli Hoy (formerly VP Customer Experience at Automata), Alexey Morgunov (AI Scientist co-founder, leading the intelligence software product), and a founding biology lead joining shortly. … have used them in anger rather than read about them in posts. MUST HAVE Five or more years of professional software engineering experience. Direct experience putting LLMs, foundation models, or agentic systems into production at scale. Working comfort with the LLM harness layer: token economics, retrieval, evaluation, structured output ...

Generate new business through proactive prospecting and networking. Manage the full sales cycle from lead generation to deal completion. Build and develop long-term customer relationships. Understand client needs and provide tailored fleet vehicle solutions. Promote current campaigns and consistently achieve sales targets. Maintain accurate customer records … sales documentation. Deliver an exceptional customer experience throughout the sales journey. Key Responsibilities of the Business Development Executive: Proven B2B or automotive sales experience (other sales backgrounds considered). Confident in prospecting, negotiating and closing new business. Target-driven, self-motivated and resilient. Excellent communication and relationship ...

about software and automation in SRE and develop a variety of tooling and infrastructure. Our services run on mixed & hybrid platforms. Responsibilities Create outstanding customer experience, and help developers write better code faster Troubleshoot complex distributed systems running on both bare metal and hypervisors Participate in code reviews … evaluate and improve our own delivery processes within the team Evolve critical, foundational systems to provide next generation features at scale Minimum Qualifications Advanced experience with programming languages (Go, Python, Ruby, Bash) and a passion for designing and building reliable systems Strong sense of ownership and integrity demonstrated through ...

coach role for a hands‐on marketing leader who thrives in a growth‐stage environment. You will work closely with Sales, RevOps, Product, and Customer Experience teams to define how marketing drives growth at Seqera. This is not a “set strategy and delegate” role. We are looking … time. Balance short‐term pipeline needs with long‐term growth investments. Optimize website and email programs – Lead website strategy, conversion rate optimization, and user experience improvements. Build sophisticated email nurture programs and marketing automation that support both high‐velocity deals and long‐cycle enterprise opportunities. Own events ...

directly with strategic enterprise customers to bridge the gap between complex technical solutions and overarching business outcomes. The FDE acts as a highly technical, customer-facing architect who ensures successful implementation, deep product adoption, and proactive churn prevention by maximizing the platform's value within the client's unique … facilitate high-level, peer-to-peer alignment and unblock technical escalations. Drive Value Realization: Map technical milestones and system outputs directly to the customer's original business success criteria, providing concrete data and technical narratives for Quarterly Business Reviews (QBRs). Leverage Customer Success Telemetry: Continuously monitor real ...

solutions for the hospitality industry. This is an exciting opportunity to lead a high-performing field sales team, helping restaurants streamline their operations, enhance customer experiences and drive business growth through innovative technology. As a Field Sales Manager, you'll play a key role in developing, coaching and inspiring … team of Field Account Executives, supporting them to deliver exceptional customer experiences while achieving ambitious sales targets. Working closely with cross-functional teams, you'll help drive business growth, expand market presence and contribute to the continued success of a rapidly growing organisation. Key Responsibilities as a Field Sales ...

solutions for the hospitality industry. This is an exciting opportunity to lead a high-performing field sales team, helping restaurants streamline their operations, enhance customer experiences and drive business growth through innovative technology. As a Field Sales Manager, you'll play a key role in developing, coaching and inspiring … team of Field Account Executives, supporting them to deliver exceptional customer experiences while achieving ambitious sales targets. Working closely with cross-functional teams, you'll help drive business growth, expand market presence and contribute to the continued success of a rapidly growing organisation. Key Responsibilities as a Field Sales ...

company 90% of UK patients can reach an 01Health–affiliated clinic within 30 minutes All growth has been inbound, ~50% word of mouth 4.98★ customer rating from the dentists who use us Aerox (sleep) ready for national rollout to top-performing 01 Partners, with a 300+ clinic waitlist … differing provider segments - creating the clarity, ownership, and handovers that turn good teams into great ones. Drive with data: Translate funnel analytics and customer segmentation into concrete strategy - and then execute Build the machine: Hire, onboard, and performance-manage a world-class team. Coach them to raise ...

Capgemini is seeking a CX Transformation Senior Consultant to drive and support digital transformation initiatives for clients in the UK. You will assess current processes and technologies, design and implement complex CX solutions, and lead cross-functional teams to improve customer experience and operational efficiency. You will present ...

just getting started. Join our IT teams, which is at the core of our digital future, analysing and operating all our internal and customer-facing systems, with the aim of delivering the best customer experience. None of it would be possible without our innovative teams, creating a connected … giving teams the insight they need to keep systems healthy.**Who you are*** You’ll help design and build our platforms, always keeping the customer experience in mind. Don’t worry you’ll be supported by more experienced engineers as you grow.* You’ll learn ...

this role. To determine actual compensation we review the market rate of each candidate which can include a variety of factors including qualifications, experience, and location. Additional benefits are shared as part of the job posting. We’re looking for a curious, rigorous, problem-hungry platform engineer (who codes … operate internally will need to evolve. We’re at an inflection point where our ability to scale and deliver a seamless experience has a make-or-break impact – we have some of the fastest growing companies using our platform every day to hire hundreds of people per month. ...

drive adoption across regions. The role emphasizes Agile delivery, market research, KPI-driven improvement, and team coaching to achieve revenue growth and enhanced customer experience. #J-18808-Ljbffr ...

rapidly scaling platform. What We're Looking For Work across the whole stack - Python, Django, PostgreSQL, TypeScript, React/Next.js Identify opportunities to streamline customer operations with AI, then design and build AI pipeline and agentic flows to implement them You are an experienced full-stack engineer … deployment. You enjoy working independently, making pragmatic technical decisions, and building software that solves real-world problems for customers. You have strong hands-on experience with our core stack: Python, Django, PostgreSQL, TypeScript, React, and Next.js. You understand REST APIs, web development fundamentals, database design, and what it takes ...

rapidly scaling platform. What We're Looking For Work across the whole stack - Python, Django, PostgreSQL, TypeScript, React/Next.js Identify opportunities to streamline customer operations with AI, then design and build AI pipeline and agentic flows to implement them You are an experienced full-stack engineer … deployment. You enjoy working independently, making pragmatic technical decisions, and building software that solves real-world problems for customers. You have strong hands-on experience with our core stack: Python, Django, PostgreSQL, TypeScript, React, and Next.js. You understand REST APIs, web development fundamentals, database design, and what it takes ...

Data Science Consultant Senior Consultant Managing Consultant Data Science & AI Consultancy (Customer Experience Focus) Location: London (Hybrid - minimum 2 days per week in the office) Salary: Competitive & Negotiable DOE Reference: J13095 Shape the Future of Customer-Focused AI We're working with a leading Data Science ...

role as the business continues to scale. The Opportunity We're looking for a QA Automation Think in systems, care about developer experience, and believe the best QA work makes the whole team faster, not slower. Have strong hands-on experience building automated tests across the stack … build a quality function from solid foundations rather than inherit one. Why Join? High-growth business with genuine progression opportunities Influence product direction and customer experience Modern technology stack and engineering culture Hybrid working and flexible environment Strong benefits package In person interviews ASAP APPLY NOW!!! Robert Half ...

strategic delivery of transformation in Retail Banking Own end-to-end delivery across onboarding, everyday banking, lending, liquidity and assisted channels, aligning teams around customer outcomes Translate programme strategy into clear priorities, deliverables and launch readiness criteria Partner with Technology, Data and Product teams to shape target architecture, platform … data requirements are governed and delivered to support migration, automation, reporting and operational readiness Drive digital enablement, straight-through processing and automation to improve customer experience and operational efficiency Establish robust governance, reporting and decision‐making frameworks, providing transparency on progress, risks and dependencies Lead engagement with Risk ...

Senior Systems Engineer London & South UK | Home-based with customer travel Package: 70/30 split | £9,000 car allowance | Stock | Private medical | Dental | Life insurance | Pension We're working with a high-growth, global data protection and cyber resilience vendor that is continuing to take serious market share … business with real momentum behind it - record bookings and revenue, 5,000+ active enterprise customers globally, a strong international footprint across 30 countries, and customer installations in 80+ countries. The company is profitable, debt-free, continuing to win large enterprise deals, and has built a reputation for strong customer ...

reliable EV charging solutions. We launched in 2021 with the bold ambition to transform the EV charging space through a relentless focus on the customer experience, great software, and beautifully designed British hardware. In a short timeframe, we became Trustpilot's highest rated EV charging manufacturer … grow the function as the company grows. Key responsibilities Commercial contracting Draft, negotiate and manage the full range of B2B agreements — customer, channel, distribution, partnership, procurement and supplier contracts — including pricing, service levels, warranties, liability, IP and termination. Support tenders, RFPs and major commercial negotiations with practical, deal-focused ...

could really do with your help. MOO’s Post‐purchase domain spans the physical and digital worlds: order orchestration, manufacturing, fulfilment, shipping and customer support tooling. As we scale, we’re consolidating tooling for CS and Ops, improving data visibility across the order journey, integrating new carriers, and increasing … throughput in manufacturing while protecting customer experience and margin. You’ll partner closely with Nexus and Forge teams to deliver a coherent, scalable architecture and unblock cross‐team delivery. We are looking for someone who is able to work 2-3 days a week out of our Camden ...

Barclays is seeking an AI Engineer to lead the evolution of our Conversational Assistant within the Digital Customer Experience team. You will drive innovation, shape AI/ML initiatives, and redefine customer experiences across digital channels. You will design conversations, chat and self-service experiences, oversee model ...

Head of Product – Mobile App . You will own the strategy, roadmap and commercial performance of the AA App, leading multidisciplinary teams to deliver customer experiences that increase engagement, retention, revenue and advocacy. This is a high-profile leadership role requiring strategic thinking, strong commercial judgement and exceptional stakeholder … doing? Define and deliver the long-term product vision, strategy and roadmap for the AA App, positioning it as a key platform for customer engagement and sustainable growth. Lead, coach and develop multidisciplinary teams across Product, Design, Content, Business Analysis and Engineering, creating clarity, accountability and an environment where ...

Benefits Build resilient cloud platforms that support critical national services. We're recruiting Site Reliability Engineers to join a global leader in AI-powered customer experience and cloud technology. Following the award of a major government programme, they're expanding their engineering teams to build and support highly … post-incident reviews and driving continuous service improvements Supporting containerised workloads using Kubernetes and Docker What we're looking for You'll ideally have experience in a Site Reliability Engineering, Production Engineering, Cloud Operations or NOC environment with exposure to: Linux systems administration AWS cloud infrastructure Kubernetes and Docker ...

manufacturer of high-quality Smart Home Connected Products & Systems, operating at the forefront of their category. With a reputation for product excellence, sustainability, and customer loyalty, they have invested heavily in product innovation, and market development. Their brands are trusted by millions, sold online, stocked by major retailers … innovation across product development and brand strategy * Represent the business externally with key partners, customers, and stakeholders Candidate Profile Must have Smart Home sector experience We are seeking a commercially astute, strategically minded leader with a strong track record of growing a B2B and B2C IoT Connected Products business. ...