Customer Experience Jobs in London

826 to 850 of 1,772 Customer Experience Jobs in London

Senior Full-Stack Magento / Nuxt Developer (Preston)

London, UK
Ribble Cycles
At Ribble, our online platform is the engine behind our customer experience — powering everything from product configuration to checkout and fulfilment. As a PHP/Magento Developer, you’ll help us maintain, improve, and extend that platform to support growth, solve real customer problems, and enable our … ROLE This isn’t just a behind-the-scenes coding role. You’ll be working with developers, designers, and departments across the business — from customer service to marketing — helping diagnose issues, ship features, and deliver a smooth and reliable experience for our riders. We’re looking for someone … Work with frontend and data teams to deliver full-stack features Debug and resolve live issues across staging and production Support internal teams (e.g. customer service, marketing) with ad hoc issues Participate in technical planning and reviews WHAT WE’RE LOOKING FOR 1–3 years' experience with PHP More ❯
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Machine Learning Engineer - Fixed Term Contract London

London, United Kingdom
Hybrid / WFH Options
Oddbox
rapidly design, build, and deploy machine learning forecasting and recommendation models that directly reduce waste and optimise supply chain efficiency through accurate prediction of customer behavior and preferences. You'll work closely with cross-functional teams to implement data-driven solutions that enhance customer experience and optimise … fixed-term basis, with the potential for future opportunities. Key Responsibilities ️ Develop cutting-edge machine learning models to enhance operational efficiency and improve the customer experience. ️ Collaborate with data & software engineers, and product managers to integrate ML solutions into our tech stack. ️ Analyse large datasets to extract meaningful insights … industry trends to ensure our ML techniques remain at the forefront. ️ Document processes, methodologies, and findings for internal knowledge sharing. Qualifications and Skills Proven experience in developing and deploying machine learning models in a commercial setting. Experience with cloud-based ML platforms and tools (AWS, Azure, or Google More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Machine Learning Engineer (FTC)

London, United Kingdom
Hybrid / WFH Options
Oddbox
rapidly design, build, and deploy machine learning forecasting and recommendation models that directly reduce waste and optimise supply chain efficiency through accurate prediction of customer behavior and preferences. You'll work closely with cross-functional teams to implement data-driven solutions that enhance customer experience and optimise … fixed-term basis, with the potential for future opportunities. Key Responsibilities ️ Develop cutting-edge machine learning models to enhance operational efficiency and improve the customer experience. ️ Collaborate with data & software engineers, and product managers to integrate ML solutions into our tech stack. ️ Analyse large datasets to extract meaningful insights … industry trends to ensure our ML techniques remain at the forefront. ️ Document processes, methodologies, and findings for internal knowledge sharing. Qualifications and Skills Proven experience in developing and deploying machine learning models in a commercial setting. Experience with cloud-based ML platforms and tools (AWS, Azure, or Google More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Java Full Stack Engineer (Birmingham)

London, UK
Apexon
helping them outperform their competition through speed and innovation. About Apexon: Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited … large-scale applications and frameworks and have outstanding communication and leadership skills. You’ll have: Bachelors or higher in Computer Science (or equivalent work experience) Minimum 2 years of application development engineering experience Programming and software development in Java Experience building transactional systems and strong understanding of … analytical thinking Ability to work independently and in collaboration with other team members Front end web-stack development Preferred Qualification REST based Web services Experience with Microservice architecture Experience with React and Angular Experience with Spring, Hibernate, Rabbit MQ, Hazelcast Experience with Gitlab and Kubernetes Basic More ❯
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Senior Software Engineer (London Area)

London, UK
RX Global
be part of the RX Global Digital Engineering team. You will develop full stack solutions and services as part of our global platform, enhancing customer experiences at our shows and supporting their business growth. Responsibilities Lead the development of cloud-hosted web and mobile solutions, optimizing customer experience … driven architectures, and micro-services. Take a test-first approach to development and integration testing. Develop global multi-lingual and multi-tenant systems. Requirements Experience with full-stack development on high-reliability, high-availability web applications, including PWA and/or SPA. Senior Developer experience in a multi … to-end lifecycle from design to deployment. Proficiency in programming languages and databases such as C#/.NET Core, SQL, ReactJS/Typescript, CSS. Experience with AWS, S3, Lambda, SNS, SQS, or equivalents on other cloud platforms. Experience in designing and implementing APIs, understanding RESTful and GraphQL principles More ❯
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Senior Software Engineer

London Area, United Kingdom
RX Global
be part of the RX Global Digital Engineering team. You will develop full stack solutions and services as part of our global platform, enhancing customer experiences at our shows and supporting their business growth. Responsibilities Lead the development of cloud-hosted web and mobile solutions, optimizing customer experience … driven architectures, and micro-services. Take a test-first approach to development and integration testing. Develop global multi-lingual and multi-tenant systems. Requirements Experience with full-stack development on high-reliability, high-availability web applications, including PWA and/or SPA. Senior Developer experience in a multi … to-end lifecycle from design to deployment. Proficiency in programming languages and databases such as C#/.NET Core, SQL, ReactJS/Typescript, CSS. Experience with AWS, S3, Lambda, SNS, SQS, or equivalents on other cloud platforms. Experience in designing and implementing APIs, understanding RESTful and GraphQL principles More ❯
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Senior Software Engineer

london, south east england, United Kingdom
RX Global
be part of the RX Global Digital Engineering team. You will develop full stack solutions and services as part of our global platform, enhancing customer experiences at our shows and supporting their business growth. Responsibilities Lead the development of cloud-hosted web and mobile solutions, optimizing customer experience … driven architectures, and micro-services. Take a test-first approach to development and integration testing. Develop global multi-lingual and multi-tenant systems. Requirements Experience with full-stack development on high-reliability, high-availability web applications, including PWA and/or SPA. Senior Developer experience in a multi … to-end lifecycle from design to deployment. Proficiency in programming languages and databases such as C#/.NET Core, SQL, ReactJS/Typescript, CSS. Experience with AWS, S3, Lambda, SNS, SQS, or equivalents on other cloud platforms. Experience in designing and implementing APIs, understanding RESTful and GraphQL principles More ❯
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Workfront Configuration Consultant - UK

London, United Kingdom
Hybrid / WFH Options
LeapPoint Technologies
focused on connecting organizations' people, processes, and technology to enhance marketing lifecycle orchestration. As an Adobe Gold Solution Partner, LeapPoint specializes in the Adobe Experience Cloud ecosystem, with certified consultants delivering over 600,000 hours of Adobe-related implementations for numerous enterprise clients. LeapPoint is part of Omnicom's … precision marketing division, Omnicom Precision Marketing Group (OPMG) , a global network spanning CRM, customer experience design, and marketing technology consulting. We are seeking an Adobe Workfront Configuration Consultant to support our vision of Connected Work . This role involves designing, configuring, and implementing Workfront solutions to enable connected … ecosystems that drive personalization, data-driven decisions, and successful outcomes. The ideal candidate will be a quick learner with consulting experience, capable of understanding Workfront at a technical level and configuring it to meet client needs. Note: This is a remote, work-from-home position with an office in More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Software Engineer (London Area)

London, UK
Insight Global
This person will be part of the Financial Insights and Tools group within Digital Banking and will be responsible for software that enhance the customer experience by providing applications and supporting platforms to enrich the information, analysis and planning available to our customers. As a developer, you will … other Java/JVM services internally, and a React based front end. The ideal applicant must have the following; 5+ years of software development experience with strong knowledge in Java/JVM/Kotlin, Rest APIs and exposure to alternate JVM languages Strong understanding of service-based architectures Strong … understanding of web applications and use APIs to power them Proven experience with live applications and production environments Applied statistics skills: distributions, statistical testing, regression analysis Database experience : Postgres, MongoDB, Redis Source Code Control: Working experience using GitHub, Bitbucket, RhodeCode Container orchestration: Docker, Kubernetes, GCP GKE, AWS More ❯
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Software Engineer

London Area, United Kingdom
Insight Global
This person will be part of the Financial Insights and Tools group within Digital Banking and will be responsible for software that enhance the customer experience by providing applications and supporting platforms to enrich the information, analysis and planning available to our customers. As a developer, you will … other Java/JVM services internally, and a React based front end. The ideal applicant must have the following; 5+ years of software development experience with strong knowledge in Java/JVM/Kotlin, Rest APIs and exposure to alternate JVM languages Strong understanding of service-based architectures Strong … understanding of web applications and use APIs to power them Proven experience with live applications and production environments Applied statistics skills: distributions, statistical testing, regression analysis Database experience : Postgres, MongoDB, Redis Source Code Control: Working experience using GitHub, Bitbucket, RhodeCode Container orchestration: Docker, Kubernetes, GCP GKE, AWS More ❯
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Software Engineer

london, south east england, United Kingdom
Insight Global
This person will be part of the Financial Insights and Tools group within Digital Banking and will be responsible for software that enhance the customer experience by providing applications and supporting platforms to enrich the information, analysis and planning available to our customers. As a developer, you will … other Java/JVM services internally, and a React based front end. The ideal applicant must have the following; 5+ years of software development experience with strong knowledge in Java/JVM/Kotlin, Rest APIs and exposure to alternate JVM languages Strong understanding of service-based architectures Strong … understanding of web applications and use APIs to power them Proven experience with live applications and production environments Applied statistics skills: distributions, statistical testing, regression analysis Database experience : Postgres, MongoDB, Redis Source Code Control: Working experience using GitHub, Bitbucket, RhodeCode Container orchestration: Docker, Kubernetes, GCP GKE, AWS More ❯
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Technical Support Advisor 2nd Line IT

London, United Kingdom
Hybrid / WFH Options
Focus Group
to £32,000 (DOE) Location - Please note, this role is predominantly hybrid/remote with some requirement to be in office. Travel to various customer sites will also be required on occasion, around the M4 corridor and below. Established in 2003, Focus Group is one of the UK's … a Technical Support Adviser 2nd Line IT. As part of the Platinum MSP Team, you'll provide 2nd and 3rd line support and exemplary customer service in the areas of IT, including Office 365, Windows Server, Desktop Support, MS Teams, Azure Virtual Desktop. Principal Responsibilities Ensuring that the Customer … agreed target time and meeting any agreed personal targets. To diagnose, log, action and follow through to resolution cases, including escalations whilst keeping the customer informed of progress. Be able to identify when a case cannot be fixed remotely and arrange and manage suitable site visit. Take full responsibility More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Frontend Developer

london, south east england, United Kingdom
GOAT Interactive
of gaming brands on the continent. To help us continue on our already impressive growth trajectory, we’re on the lookout for a Senior Customer Insight Analyst. This person will help us build a data led decision making culture; focusing on the impact of promotional activity and web development … to deliver an improved customer experience, as well as commercial value to the business. Responsibilities As a FE developer, you will be an important member of a high performing Scrum team, delivering high-quality software and high-quality iterative releases. You will be participating in business requirements analysis … unit tests for them Participate in the analysis, diagnosis, and troubleshooting of the complex parts of the developed solution Cooperate with other teams and customer technical representatives to follow up solution development from requirements clarification to solution integration Integrate 3rd party code into the FE application. Reviewing the code More ❯
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EMEA Events Manager

London, United Kingdom
Stripe
with agencies and contractors. Define and innovate event strategies, maintaining a high bar for program development and ensuring events align with Stripe's key customer segments and GTM priorities. Serve as the main point of contact for cross-functional teams, working with product marketing, sales, GTM, and analytics to … initiatives, particularly Tier 1 and Tier 2 3rd party industry events. The successful candidate is a problem solver, is passionate about creating an elevated customer experience, and has a proven track record of independently managing cross-functional event programs, working collaboratively across departments, and driving measurable results. Qualifications … years in event management or marketing, with a strong focus on conferences, sponsorships, or high-impact events. Proven experience in leading agencies and contractors, as well as managing cross-functional project teams to drive successful outcomes. Demonstrated ability to independently lead complex, cross-functional programs with minimal guidance. Strong More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of Development - Fintech SaaS. Full Remote. - 19494 Ref: 19494

London, United Kingdom
Hybrid / WFH Options
Recruitment Revolution
the UK. Your Skills/Background: SaaS/Application Software Development, C#/.NET, .NET Core, Persistence Frameworks, SOLID Principles, Web APIs, MS SQL, Customer Experience, Team Leadership, Systems & Processes Leadership. Who we are: We're Sprint Enterprise Technology - a small, high-impact fintech company, doing big things … and enables the flow of complex investment data that is increasingly required to power today's software systems. We operate in a fast-paced, customer-first environment that embraces innovation. Our technology stack is Microsoft-based, running on a VMware virtualized private cloud, carefully managed by our own Infrastructure … opportunity within the fintech sector. What you'll do: Work closely with customers, our Business Analyst and the commercial team to gather feedback, understand customer needs, act as a critical thought partner, and ensure our solutions deliver maximum value Lead, manage, and mentor a growing team of developers, including More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Manager, Transformation, Credit Risk

London, United Kingdom
Ernst & Young Advisory Services Sdn Bhd
informed colleagues on some of the most interesting engagements in the sector. At EY, we are at the forefront of helping clients optimize the customer experience and manage risks across the entire credit lifecycle. By leveraging the combined strength of advanced analytics, big data, digital innovation, and deep … maintaining constant communication on the progress of engagements. To qualify for the role you must have some or all of the following: Recent leadership experience managing high performing teams to deliver outstanding results Experience of end-to-end credit risk strategies, policies, governance, and management information, particularly in More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Manager, Operations Designer - Banking Operations & Domain Solutions, Technology & Transformation

London, United Kingdom
Hybrid / WFH Options
Deloitte LLP
and technology design, and being part of engineering and implementation teams to deliver for our clients. We have a diverse team with vast knowledge, experience and backgrounds enabling us to provide the best value to our clients. Within our team you will have the opportunity to work alongside and … training and learning courses. Lead business development work for our key propositions through pre-sales, bid preparation, and client presentations. Showcase our knowledge and experience whilst building relationships with potential clients. Participate fully within Deloitte to assist the growth of the Banking Operations & Domain Solutions team, develop, and guide … inform design strategy and measure the effectiveness of design solutions. Solid grasp of user-centered design principles and experience leveraging user research and CX insights to inform the design process and create user-friendly solutions. Experience working in complex Financial Services integration programs, with a solid understanding of More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Financial Crime Analyst - Detection Team

London, United Kingdom
Hybrid / WFH Options
Kroo Ltd
stop learning. But most importantly, we are on this journey together. About the Team We are a multi-disciplined team of experienced technology, banking, customer experience, marketing, and legal professionals who share a passion for the company's mission and believe in a collaborative approach to creating the … greatest social bank. We are building a diverse team of inquisitive people who want to understand customer needs and behaviour so we can develop innovative products that change people's lives for good. What you'll do: This is an excellent chance for a Junior Financial Crime Analyst to … dive into the world of financial crime detection in the banking industry. In this role, you'll gain invaluable experience with the support of structured training and mentorship. As a key member of the Financial Crime Detection Team, you'll help identify, investigate, and mitigate financial crime risks, safeguarding More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Solutions Consultant

London, United Kingdom
Amplience Ltd
needs both a dynamic team and a very different way of working. That's why we want people who can weave their unique skills, experience and character into a global team that learns, shares, grows and succeeds together. Our people are all stewards of the business, helping us to … customers. In this advisory role, you will help clients maximize their value from the Amplience platform, driving engagement and adoption. Collaborating with Expert Services, Customer Success, and Product teams is crucial for overseeing project delivery, managing stakeholder relationships, and advising clients on best practices to align the platform's … tactical execution tailored to their needs. Alongside your technical expertise, you will maintain engagement health by mitigating risks, identifying expansion opportunities, and ensuring high customer satisfaction throughout their journey with Amplience. We seek a professional with strong e-commerce and content expertise, who works independently and collaboratively. Key responsibilities More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Named Account Executive - Retail

London, United Kingdom
ENGINEERINGUK
You will need to login before you can apply for a job. Sector: Customer Services, Retail and Wholesale, Technology Role: Executive Contract Type: Permanent Hours: Full Time We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core … driven experiences across every touchpoint. Our Retail Vertical Sales Team partners with the UK's leading retailers to drive digital transformation using the Salesforce Customer 360 platform. We are looking for a Named Account Executive (AE2) to support the team managing a portfolio of top UK retail brands. This … UK retail accounts , working closely to drive revenue growth and strategic account expansion. Develop and execute account strategies that align Salesforce's solutions with customer business objectives, supporting retail digital transformation. Own pipeline generation and early-stage sales cycles , proactively identifying new opportunities within the existing account base. Build More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

MarTech - Principal Consultant

London, United Kingdom
CACI Ltd
people are the best at leveraging these solutions to drive business value for our clients. We are experts in all things data, marketing and customer experience and bring together cutting-edge technical expertise, value focused consulting and flawless execution to drive growth for our clients. As part of … always available to support them Ensuring all support requests are acknowledged and dealt with in a timely manner Who you are: You will have experience as a Senior Developer or Technical Lead, having successful supported or led implementation of complex MarTech solutions You will have detailed knowledge of at … SalesForce Marketing Cloud, mParticle, Optimove & Tealium AudienceStream You are energetic and positive, and able to motivate and inspire those around you You will have experience working in an agency, consulting, or technology organisation You are a team player who will share knowledge, mentor, and develop other members of the More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Success Manager

London Area, United Kingdom
Hybrid / WFH Options
Capsa AI
Learning and AI, having worked at leading defence companies like QinetiQ, and retail tech startups such as Standard AI. The Role We seek a Customer Success Manager to drive adoption and revenue growth through exceptional customer experiences. You'll guide both paying clients and trial users, playing a … achieve measurable business impact from our platform throughout their entire journey with Capsa. This role is ideal for someone with 3–4 years of experience who wants more ownership and the chance to grow into a strategic CS role over time. Experience working with PE/finance clients … re looking for someone smart, proactive, and excited to own problems and learn fast. Location: London, UK (Hybrid, in-person 4 days per week) Experience Required: 3+ years in B2B SaaS Customer Success, Onboarding, or a similar client-facing role Remuneration: Highly Competitive + Generous ESOP Visa: We More ❯
Posted:

Customer Success Manager

london, south east england, United Kingdom
Hybrid / WFH Options
Capsa AI
Learning and AI, having worked at leading defence companies like QinetiQ, and retail tech startups such as Standard AI. The Role We seek a Customer Success Manager to drive adoption and revenue growth through exceptional customer experiences. You'll guide both paying clients and trial users, playing a … achieve measurable business impact from our platform throughout their entire journey with Capsa. This role is ideal for someone with 3–4 years of experience who wants more ownership and the chance to grow into a strategic CS role over time. Experience working with PE/finance clients … re looking for someone smart, proactive, and excited to own problems and learn fast. Location: London, UK (Hybrid, in-person 4 days per week) Experience Required: 3+ years in B2B SaaS Customer Success, Onboarding, or a similar client-facing role Remuneration: £50-60k + Generous ESOP Visa More ❯
Posted:

Customer Success Manager (London Area)

London, UK
Hybrid / WFH Options
Capsa AI
Learning and AI, having worked at leading defence companies like QinetiQ, and retail tech startups such as Standard AI. The Role We seek a Customer Success Manager to drive adoption and revenue growth through exceptional customer experiences. You'll guide both paying clients and trial users, playing a … achieve measurable business impact from our platform throughout their entire journey with Capsa. This role is ideal for someone with 3–4 years of experience who wants more ownership and the chance to grow into a strategic CS role over time. Experience working with PE/finance clients … re looking for someone smart, proactive, and excited to own problems and learn fast. Location: London, UK (Hybrid, in-person 4 days per week) Experience Required: 3+ years in B2B SaaS Customer Success, Onboarding, or a similar client-facing role Remuneration: £50-60k + Generous ESOP Visa More ❯
Posted:

Field Support Engineer - North and South London

London, United Kingdom
Celestra Limited
our clients' teams as we work together to help them achieve their digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. The Role We currently have an opportunity for an experienced EPOS Installation/… our customers' sites, all within Hospitality & Retail environments, and involves driving to various sites daily to perform the replacement, swap out or repair of customer IT devices. The work is scheduled for 5 days in any 7 and will involve working alternate weekends. Typically, calls will be scheduled between … 08.30 and 17.30, although the shift pattern may cover between the hours of 6:00 am and 9:00 pm (Customer dependant). Overtime, Company Car & Fuel Card Provided Duties will include: Installation, refurbishment and maintenance of tills, Chip & PIN devices, tablets, digital menu boards, media screens, kitchen management More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Customer Experience
London
10th Percentile
£36,150
25th Percentile
£45,000
Median
£65,000
75th Percentile
£91,250
90th Percentile
£115,000