Customer Experience Jobs in London

826 to 850 of 873 Customer Experience Jobs in London

VP of Design (London)

London, UK
Good Maven
consumer technology company. This is a transformational leadership role : youll set the vision for design across all digital products, raise the craft and ambition of the team, and ensure customer experiences are world-class, innovative, and impactful. Youll partner closely with Product, Engineering, Research, Data, and Commercial stakeholders to deliver customer-centric, differentiated product experiences. The design team … Leadership Define and communicate a bold, inspiring vision for Product Design across a complex consumer product ecosystem. Position design as a core strategic partner to Product and Engineering. Champion customer-centred thinking in product strategy, prioritisation, and execution. Team Leadership & Operations Build, lead, and mentor a high-performing, globally distributed design organisation. Establish scalable processes, standards, and practices that … tools and workflows to improve efficiency and impact. Act as a trusted partner to senior leaders in Product, Technology, and Commercial teams. Influence strategy through the lens of exceptional customer experience. Align design goals with business objectives and compliance or regulatory needs. What You Bring 15+ years of experience in product design, including 7+ years in senior leadership More ❯
Employment Type: Full-time
Posted:

Account Executive

East London, London, United Kingdom
Rec3 Global Ltd
month in the office) We are proudly working on behalf of a fast-growing intelligent automation start-up that supports Public Sector clients to drive operational efficiency whilst improving customer experience. Their award-winninglibraryof "Pre-Built Bots" iswidelyregarded as the "Go To" IntelligentAutomationpartner to support organisations wanting to automate operations without having to change any technology systems. Due to … align our clients Intelligent Automation solutions to meet their specific requirements as well as acting as a trusted advisor, providing insights and recommendations to optimise their businesses. Required Skills & Experience A career high achiever with a demonstrated track record of sales success Previous experience having sold into the Education sector eg Universities 5+ years experience as a … work in a fast-paced dynamic start-up environment Strong interpersonal skills with the ability to build rapport with ICs through to C-Level Excellent communication skills and a customer-focused mindset More ❯
Employment Type: Permanent
Salary: £80,000
Posted:

iOS Tech Lead

London, United Kingdom
Fruition Group
tooling through to code quality and delivery practices. You'll take ownership of key decisions, partner closely with product and design, and lead a team of engineers working across customer experiences and on-device data capture. You'll also help evolve the technical roadmap, contribute to engineering-wide improvements, and act as a mentor and coach for other developers. … It's a role that blends deep technical skill with strategic thinking, product insight, and a genuine drive to create a seamless user experience at scale. iOS Tech Lead - Key Requirements: Extensive commercial experience in iOS engineering, ideally with time spent in Lead or Principal roles Strong proficiency in Swift and modern iOS frameworks (e.g. SwiftUI, UIKit), with … scalable SDKs and architecting complex mobile systems Deep understanding of software design patterns, performance optimisation, and secure mobile development Comfortable guiding technical direction and setting development standards across teams Experience leading engineers through mentoring, technical reviews, and collaborative delivery Confident working across functions with product managers, designers, and backend teams A product mindset and passion for improving the developer More ❯
Employment Type: Permanent
Salary: £95,000
Posted:

Senior UX Designer, Amazon Smart Vehicles

London, United Kingdom
Amazon
Help bring Amazon services into the vehicle and give customers access to experiences they need while keeping them safe. Our world-class team of researchers, designers, and prototypers develop customer-obsessed experiences from the broad range of inputs and outputs vehicles offer. What we build in this multi-modal environment establishes new design patterns and sets standards for other … a critical eye and creativity to define multi-modal experiences for the digital cabin. Key job responsibilities We are looking for a designer and collaborator who can: Leverage automotive experience to create in-vehicle, new-to-the world experiences Build trusted relationships with external and internal teams to raise the bar on driving experiences Influence automakers to build HMI … help partners realize ambitious ideas for which no patterns exist. You establish collaborative processes with partners and engineers to bring ideas to life and translate designs into partner-facing CX Requirements. You communicate ideas effectively, drive requirements to results, and define guidelines that ensure partner success. About the team Amazon Smart Vehicles UX is optimized for an internal product development More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Client Services Executive

Battersea, Greater London, UK
Hybrid / WFH Options
Databarracks
of Client Services Hours of work: Full time Are You Ready to Redefine Client Success? Are you a client-focused professional with a passion for building lasting relationships, driving customer satisfaction and growing your managed revenue? You've mastered the art of understanding client needs and delivering exceptional service—but now, you're craving something more. A bigger challenge. … reports. You will also answer queries and identify and drive new business opportunities among existing customers. In this role, you will liaise with internal teams to improve the entire customer experience. You will be required to travel to client sites. Key Responsibilities: Design and own the Client Services Plan Focus on retention and satisfaction of key clients as designated … by Head of Sales (KPIs set against features of satisfaction) Own and drive the performance in the Customer Management System to ensure that, to an agreed level of KPI, of all customers are in ‘green’ status Serve as the lead point of contact for all customer account management matters Build and maintain strong, long-lasting client relationships Negotiate More ❯
Posted:

Partner Development Consultant

London, United Kingdom
Intuit Inc
At Intuit, we have a reputation for being innovative, bold and customer-obsessed. With over 4 million QuickBooks customers globally, we are looking for a passionate Partner Development Consultant to join us in our mission of powering prosperity around the world and play a critical role in empowering accounting firms to thrive in the digital age of acceleration. As … to achieve sales targets. You are experienced navigating multiple decision makers the sales cycle and understand how to adapt your sales approach to their needs and priorities. You are customer obsessed and strive to deliver exceptional customer experiences. You are a confident communicator with the ability to deliver strong presentations both in person and virtually and can adapt More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Business Development Manager (iGaming)

London, South East, England, United Kingdom
Hybrid / WFH Options
Addition
business acquisition efforts, identifying prospective clients, managing pipelines, forecasting and closing deals Applying consultative sales techniques to position complex digital and software solutions tailored to iGaming needs, platform enhancement, CX, UX, custom software, and more Collaborating with delivery, product development, UX/CX and marketing teams to design client-centric propositions and campaigns Representing the organisation at iGaming events, conferences … level Ability to strategise sales and account plans with a commercial focus and performance targets Strong Go To Market (GTM) experience. Strong background in a Consultancy or within iGaming. Experience working cross-functionally with delivery, marketing, and product teams to shape compelling client value propositions Network within iGaming sector, understanding of player experience, platform architecture, integrations, or regulatory More ❯
Employment Type: Full-Time
Salary: £70,000 - £100,000 per annum
Posted:

Paid Social Media Specialist

London, United Kingdom
Hybrid / WFH Options
ABL
Rate: £250 - £310 Start Date: 11 August 2025 | 5-month contract We're hiring for a global tech leader at the forefront of innovation in logistics, e-commerce, and customer experience. As part of their high-performing Performance Marketing team , you'll play a hands-on role in planning, launching, and optimising paid social campaigns that directly drive hiring … workforce behind one of the world's most recognisable brands. What you'll be doing: Managing and optimising paid social campaigns across platforms like Meta, TikTok, LinkedIn, and Twitter (experience with Line is a bonus) Owning campaign setup, audience targeting, copy and creative scheduling, pacing, and daily optimisation Collaborating with campaign managers, media planners, and analysts to ensure campaigns … Running A/B tests and experiments to improve campaign effectiveness Preparing weekly and monthly performance reports using platform data and internal metrics What you'll bring: 4+ years' experience in hands-on paid social media , this must include campaign activation and optimisation Solid understanding of paid media tools such as Facebook Ads Manager, LinkedIn Ads and Google Ads More ❯
Employment Type: Temporary
Salary: £250 - £310/day
Posted:

Software Engineer, Backend (Payments)

London, United Kingdom
Duffel
system. Our goal is to build primitives that can be leveraged by the various vertical teams at Duffel (Flights, Stays, soon Cars) so they can focus on delivering seamless customer experiences. What you'll do As a Software Engineer on our Payments team, you'll be at the forefront of designing and building the robust, scalable, and secure payment … passion for designing and building fantastic APIs, delivering great developer experiences to go with it. - An interest in working with Elixir; this is what we mostly work with. Previous experience isn't necessary, and learning on the job is absolutely fine. What's more important is your general engineering ability rather than your knowledge of a particular language or … You thrive in a collaborative environment. You believe in your own methods but keep an open mind, taking suggestions and feedback onboard as well. Bonus points if you have: - Experience working with payment systems, payment gateways (e.g., Stripe, Adyen, Braintree), or fintech platforms. - A strong understanding of payment security principles, compliance standards (like PCI DSS), or fraud management. - Experience More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Integration Support Specialist New London, England, United Kingdom; Paris, Paris, France

London, United Kingdom
Hybrid / WFH Options
Lightspeed
staying up to date with the newest features of the NuORDER platform, enhancements to its middleware, and advocating changes to drive both the platform and its tools forward Troubleshooting customer issues in an effort to discover what solution would be the best fit for a client's needs Managing multiple integration projects in a customer facing capacity as … and every individual part of our organization provides value, a new perspective and progress to NuORDER's growth and success. What you need to bring: Help Desk and Troubleshooting experience Comfortable multi-tasking and juggling competing/changing priorities to ensure client issues are responded to quickly Solid writing and presentation skills to ensure clients are delighted with the … unsure that you have the right profile for the role hit the 'Apply' button and give it a try! What's in it for you? Come live the Lightspeed experience Ability to do your job in a truly flexible environment; Genuine career opportunities in a company that's creating new jobs everyday; Work in a team big enough for More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Enterprise Sales Executive (UK) Go-To-Market (GTM) London

London, United Kingdom
Payrails GmbH
About Payrails Payrails is a global payment software company helping leading enterprises to take control of their payment operations and maximize performance. With deep experience in the payments space and firsthand knowledge of merchants' challenges, we've seen how fragmented, complex, and inefficient these systems can become. Now, we are setting a new industry standard for how enterprises around … layer that spans the entire payment lifecycle with a modular architecture. This helps us give leading brands building blocks to craft solutions to most complex operational challenges, tailor seamless customer experiences and grow their business. We are backed by some of the world's top investors including Andreessen Horowitz , HV Capital , EQT Ventures and General Catalyst , who share our … very ambitious and knowledgeable payment professionals, as well as the freedom to make your own impact. You, as our Enterprise Sales Executive, will be driving growth by expanding our customer base. How will you make an impact You will take ownership of the full sales cycle from prospecting to close with a focus on getting results. You will leverage More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Group Manager - Technical Integrations

London, United Kingdom
DELIVEROO
up around 58% of the entire Restaurants Order Volume, which makes the Restaurant Integrations Team's activities immensely important. This is a hybrid leadership role at the intersection of customer success , stakeholder management , technical consulting and project management . You'll be accountable for ensuring the successful management of the vast set of API-integrated partners - particularly with middleware … project managers, technical consultants, solution advisers, and support specialists. They are not engineers, but they are in command of all platforms and technical processes relevant to integrations, and are customer-obsessed and operationally knowledgeable about our top integration partners. For this role, you will need to balance strategic leadership with hands-on involvement in the most complex integrations, escalations … influence across departments, and elevate how we support and scale our integration partnerships. Key Responsibilities Scope of Work Lead the global Restaurant Technical Integrations function, setting strategic direction across customer success, professional services and partner support responsibilities. Drive platform and operational impact at the technology group and company level by ensuring partner integrations are aligned with Deliveroo's business More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Sales

Harrow, Middlesex, England, United Kingdom
Reed
Prepare and deliver compelling presentations, sales pitches, and contracts. Negotiate and close deals to achieve sales and growth targets. Collaborate with internal teams (marketing, operations, product) to deliver excellent customer experiences. Track, analyze, and report on sales performance and market trends. Stay up-to-date with industry developments and competitors. Required Skills & Qualifications: Proven experience as a Business … professional growth and development. Dynamic and innovative work environment. Supportive team structure. To apply for this Business Developer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role. More ❯
Employment Type: Full-Time
Salary: £25,000 - £30,000 per annum, Inc benefits
Posted:

Partner Delivery Manager

London, United Kingdom
Temenos Headquarters SA
drive partner enablement, and ensuresuccessful project delivery. You will play an essential rolein fostering a strong partner ecosystem and contributing to the long-termsuccess of our regional partner relationships, customer satisfaction, andTemenos' global partner strategy. OPPORTUNITIES Performance& Governance Partner Performance Tracking:Regularly assess and track the performance of regionaldelivery partners, ensuring that partners are meeting Temenos' deliverystandards. This includes … be improved up to and including formally documentedremediation plans. Governance Compliance:Monitor and enforce the governance processes for regionalpartners to ensure compliance with Temenos' policies, procedures, andquality assurance standards. Customer Satisfaction:Work with delivery partners to measure and improve customersatisfaction on partner-led projects, using feedback to drive improvementsin partner performance and delivery quality. Client References: Drive success stories … with Marketing for successful PartnerGo Lives. Promote and share Partner delivery references. Cross-Functional Collaboration:Collaborate with Temenos' sales, product, and accountmanagement teams to ensure alignment between customer needs, deliverycapabilities, and regional partner strategies. Regional Strategy Execution:Help define and execute the regional partner strategy inalignment with the global delivery partner framework. Provide regularupdates to the Senior Director on More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Solutions Manager- ad campaigns

London, South East, England, United Kingdom
eTeam Inc
Job Description - Technically validate and thoroughly scope a variety of different customer experiences, providing in depth functional requirements and timelines, aligned with creative, technical, legal teams, testing teams, etc. - Project manage complex campaigns from the conceptual phase to go live, utilizing various project management methodologies to ensure success - Constantly develop and drive new advertising product innovations that are outside … etc.). As we unlock more business we need extra Solution Manager support to run the executions. Key job responsibilities. Technically validate and thoroughly scope a variety of different customer experiences, providing in depth functional requirements and timelines, aligned with creative, technical, legal teams, testing teams, etc.. Project manage complex campaigns from the conceptual phase to go live, utilizing … campaign from scratch and aligning the vision across all partners. Compelling Story & Candidate Value Proposition Competitive market comparison What makes this role interesting Unique selling points Value added or experience gained Brand Innovation Lab is a creative Powerhouse and you will be working with top talent on exciting briefs such as for movie or video game releases. We are More ❯
Employment Type: Contractor
Rate: £500 - £570 per day
Posted:

Senior Android Developers - Remote - up to £95K + Package

West London, UK
Hybrid / WFH Options
Halian
award-winning organisation who are looking for talented and experienced Android Developers to join their dynamic team on a permanent basis. This is a great opportunity to create exceptional customer experiences and work on cutting-edge technology! As a Senior Engineer, you will be responsible for leading the design, development, and maintenance of high-performance native applications. Whilst overseeing … teams to ensure the delivery of high-quality solutions. Location: Mainly Remote – Occasional office visits in London. Salary: up to £95,000 + competitive benefits, depending on experience. Requirements: Experience in Native Mobile Development in Android (Kotlin and Java) Postman CI/CD Rest API Development Agile development methods such as Scrum or Kanban Must have leadership experience. These More ❯
Posted:

Senior Android Developers - Remote - up to £95K + Package

Central London, London, United Kingdom
Hybrid / WFH Options
Halian Technology Limited
award-winning organisation who are looking for talented and experienced Android Developers to join their dynamic team on a permanent basis. This is a great opportunity to create exceptional customer experiences and work on cutting-edge technology! As a Senior Engineer, you will be responsible for leading the design, development, and maintenance of high-performance native applications. Whilst overseeing … teams to ensure the delivery of high-quality solutions. Location: Mainly Remote Occasional office visits in London. Salary: up to £95,000 + competitive benefits, depending on experience. Requirements: Experience in Native Mobile Development in Android (Kotlin and Java) Postman CI/CD Rest API Development Agile development methods such as Scrum or Kanban Must have leadership experience. These More ❯
Employment Type: Permanent
Salary: £95,000
Posted:

Senior Android Developers - Remote - up to £95K + Package

London Area, United Kingdom
Hybrid / WFH Options
Halian
award-winning organisation who are looking for talented and experienced Android Developers to join their dynamic team on a permanent basis. This is a great opportunity to create exceptional customer experiences and work on cutting-edge technology! As a Senior Engineer, you will be responsible for leading the design, development, and maintenance of high-performance native applications. Whilst overseeing … teams to ensure the delivery of high-quality solutions. Location: Mainly Remote – Occasional office visits in London. Salary: up to £95,000 + competitive benefits, depending on experience. Requirements: Experience in Native Mobile Development in Android (Kotlin and Java) Postman CI/CD Rest API Development Agile development methods such as Scrum or Kanban Must have leadership experience. These More ❯
Posted:

Senior Android Developers - Remote - up to £95K + Package

City of London, London, United Kingdom
Hybrid / WFH Options
Halian
award-winning organisation who are looking for talented and experienced Android Developers to join their dynamic team on a permanent basis. This is a great opportunity to create exceptional customer experiences and work on cutting-edge technology! As a Senior Engineer, you will be responsible for leading the design, development, and maintenance of high-performance native applications. Whilst overseeing … teams to ensure the delivery of high-quality solutions. Location: Mainly Remote – Occasional office visits in London. Salary: up to £95,000 + competitive benefits, depending on experience. Requirements: Experience in Native Mobile Development in Android (Kotlin and Java) Postman CI/CD Rest API Development Agile development methods such as Scrum or Kanban Must have leadership experience. These More ❯
Posted:

Senior Android Developers - Remote - up to £95K + Package

East London, London, United Kingdom
Hybrid / WFH Options
Halian
award-winning organisation who are looking for talented and experienced Android Developers to join their dynamic team on a permanent basis. This is a great opportunity to create exceptional customer experiences and work on cutting-edge technology! As a Senior Engineer, you will be responsible for leading the design, development, and maintenance of high-performance native applications. Whilst overseeing … teams to ensure the delivery of high-quality solutions. Location: Mainly Remote – Occasional office visits in London. Salary: up to £95,000 + competitive benefits, depending on experience. Requirements: Experience in Native Mobile Development in Android (Kotlin and Java) Postman CI/CD Rest API Development Agile development methods such as Scrum or Kanban Must have leadership experience. These More ❯
Posted:

Senior Android Developers - Remote - up to £95K + Package

Central London / West End, London, United Kingdom
Hybrid / WFH Options
Halian
award-winning organisation who are looking for talented and experienced Android Developers to join their dynamic team on a permanent basis. This is a great opportunity to create exceptional customer experiences and work on cutting-edge technology! As a Senior Engineer, you will be responsible for leading the design, development, and maintenance of high-performance native applications. Whilst overseeing … teams to ensure the delivery of high-quality solutions. Location: Mainly Remote – Occasional office visits in London. Salary: up to £95,000 + competitive benefits, depending on experience. Requirements: Experience in Native Mobile Development in Android (Kotlin and Java) Postman CI/CD Rest API Development Agile development methods such as Scrum or Kanban Must have leadership experience. These More ❯
Posted:

Business Intelligence Analyst

London, United Kingdom
Hybrid / WFH Options
Kennedy Pearce Consulting
working (2 days in their London office). Over the past few years, the company has expanded rapidly, operating across several B2C product areas including payments, property, FX, and customer experience. With a modern data stack and a growing appetite for insight-led decision-making, this role will play a key part in driving smarter reporting and better use … driven thinking by improving data literacy and supporting dashboard adoption across teams Provide documentation, training and ongoing support to business users What they're looking for: Strong hands-on experience with Power BI, including Power Query and basic data modelling Comfortable using SQL for data extraction and manipulation Confident working directly with stakeholders to translate business needs into reporting More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Trainee Recruitment Consultant

City of London, London, England, United Kingdom
SW6 Associates Ltd
Graduate Recruitment Consultant Location: London, United Kingdom About Us: My client is a market-leading Financial Services and Technology recruitment consultancy, recognized for our standards of best practice and customer experience. Through honest, collaborative, and effective relationships, we have developed a track record as a leading supplier to some of the world’s best-known Financial Institutions, as well … within this sector. Source, engage, and assess high-caliber candidates for roles in financial services and technology. Manage the recruitment process from initial contact to placement, ensuring a positive experience for both clients and candidates. Build and maintain strong relationships with clients and candidates, providing exceptional service and demonstrating our core values in all interactions. Stay informed about industry More ❯
Employment Type: Full-Time
Salary: £27,000 - £40,000 per annum
Posted:

Account Executive Manager, Enterprise UKI

London, United Kingdom
Atlassian
the sales strategy and lead its execution across your team. You will help your team unlock new business opportunities and build relationships with business and IT stakeholders within their customer base to propel incremental sales. Your team will also partner with other teams, including channel, product specialists, and solutions engineers. They are advocates for our customers, providing market feedback … to our development teams, and helping us always improve our customer experience. Your background: At least seven years of large enterprise software sales experience Four or more years of people management experience A track record of achieving targets You enjoy value selling You're passionate about coaching people You can coach your sales team to drive a … sales cycle, build a pipeline, deliver accurate forecasting, and achieve revenue goals You love trying out new things and sharing your findings with your team Extensive experience selling in the UKI region Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of Engineering (Platform) (London)

London, UK
Fuse Energy
all our products and services. You will own the architecture and scalability of the platform, ensuring we build robust, high-performance systems that enable rapid product iteration and exceptional customer experiences. What Youll Do Own the backend platform architecture, infrastructure, and foundational services Drive the evolution of our platform to support scale, performance, and reliability Build a real-time … digital twin of renewable generation and customer demand Design and manage high-volume data pipelines for energy consumption and system telemetry Lead the development of integration layers and messaging interfaces with third-party services Establish engineering best practices for observability, CI/CD, testing, and scalability Partner closely with product and backend teams to support rapid development cycles Proven … track record as a senior software engineer or tech lead, ideally with platform/backend focus 5+ years experience in software engineering, with 2+ years in a leadership role Experience building and operating production-grade systems at scale Strong understanding of system design, distributed computing, and cloud infrastructure Clear and proactive communication, with the ability to align cross More ❯
Employment Type: Part-time
Posted:
Customer Experience
London
10th Percentile
£30,546
25th Percentile
£41,250
Median
£65,000
75th Percentile
£92,500
90th Percentile
£114,250