51 to 75 of 200 ITSM Jobs in London

financial services industry. Required experience Focused on delivering exceptional responsiveness, accountability, and timely completion of tasks Strong desire for service management tools (ITIL, ITAM, ITSM) Technical proficiency working in Windows Operating Systems, Active Directory, Entra ID Services, management of mobile devices (iOS/Android) in Intune, deep knowledge of Microsoft More ❯

working with MRI Evolution is preferred Experience using SQL, with an understanding of Microsoft SQL Server, is preferred Experience of working within an IT service management framework; specifically incident, request, problem and change management Experience of working with applications across a variety of architecture/platforms, including on-premise and More ❯

as part of a team. Prioritization skills and multitasking ability. Ability to work under pressure. Expert knowledge of Asset Management Systems Expert knowledge of ITSM Ticketing Systems Expert understanding of complex change management and service delivery processes. Ability to mentor and train new starters on all systems, processes and procedures. More ❯

Energy/Utilities industry experience is must* Key Responsibilities Service Delivery Management: · Oversee the performance of IT services, ensuring they meet agreed service levels (SLAs) and key performance indicators (KPIs) · Ensure all services are delivered on time, securely, and where More ❯

Energy/Utilities industry experience is must* Key Responsibilities Service Delivery Management: · Oversee the performance of IT services, ensuring they meet agreed service levels (SLAs) and key performance indicators (KPIs) · Ensure all services are delivered on time, securely, and where More ❯

service desk Dashboard, through the SD Analyst tab. Ensure that escalation procedures are being followed and calls are managed according to priority. Ensure that ITSM calls are directed to the correct support teams in a timely manner, if not under the scope of the Service Desk. Liaise directly with business More ❯

and other IT helpdesk tasks. You will work alongside Infrastructure, Communications, iSeries, and Development Teams, contributing to projects such as new imaging processes and ITSM tools in 2024. Main Skills and Responsibilities: Provide onsite IT support from Monday to Friday, 08:00am - 5:30pm (UK time). Support ad-hoc More ❯

thinking and decision-making to design solutions and resolve issues. • Flexibility to work in various locations when required. IT Support environment (3rd line support) ITSM tools and methodology ITIL practice and methodology IT Project Delivery IT Architecture Must be degree educated with an ITIL Foundation. Salary for this position will More ❯

ensure ServiceNow offerings are aligned with evolving business needs. Skillset Master's or Bachelor's degree in Information Technology or similar. Extensive knowledge of ITSM, ITOM, CSM, HRSD, Employee Service Center, Case & Knowledge Management and Performance Analytics. Proficient in system integration, data migration, automation, scripting and ServiceNow customization. Understanding of More ❯

be ISEB or ISTQB qualified, with broad and deep experience in functional testing and understanding of end-to-end testing processes, with experience of ITSM tools like ServiceNow and ITIL delivery methodologies to successfully complete projects. With exemplary customer service and communication skills, you'll be adept at building relationships More ❯

be ISEB or ISTQB qualified, with broad and deep experience in functional testing and understanding of end-to-end testing processes, with experience of ITSM tools like ServiceNow and ITIL delivery methodologies to successfully complete projects. With exemplary customer service and communication skills, you'll be adept at building relationships More ❯

practical experience in configuring iSCSI targets for virtualized environments. - Knowledge and experience in Microsoft Server Technologies; Active Directory, Microsoft Exchange. - Knowledge of ITIL IT service management model; - Knowledge of Incident and Problem Management processes and experience in this area; - Ability to write technical documentation and user guides; - Ability to communicate More ❯

and other DDaT teams as well as external partners to deliver high quality location-based support. With a good working knowledge of core IT service management processes and practices and a proven ability and drive to learn and develop new skills, you'll need to be proficient in providing end More ❯

workflows within ServiceNow for deployment by the development team. We are looking for: Good knowledge of Service Management processes Solid experience in ServiceNow, including ITSM, ITAM & CMDB Exposure to ServiceNow development including service offerings, catalogue items, and workflow using Flow Designer. Our client has an office in central London and More ❯

in PowerShell (highly beneficial). Experience with Cloud-based security tools (email security gateways, IAM, endpoint security, threat management). DevOps & IT Service Management (ITSM): Experience with Jira (Atlassian automation), ServiceNow, or other ITSM platforms . Understanding of incident management processes and security KPIs. Networking & Compliance: Strong knowledge of network More ❯

in PowerShell (highly beneficial). Experience with Cloud-based security tools (email security gateways, IAM, endpoint security, threat management). DevOps & IT Service Management (ITSM): Experience with Jira (Atlassian automation), ServiceNow, or other ITSM platforms . Understanding of incident management processes and security KPIs. Networking & Compliance: Strong knowledge of network More ❯

What we look for: Experience working on a high-volume ticketing system ( PM) 5+ years of experience or related experience in administering and maintaining ITSM systems and associated tools Extensive experience providing high-caliber support to all levels of staff Experience supporting customer IT needs within a global team supporting More ❯

and learn from our Infrastructure, Communications, iSeries and Development Teams - semi-involved with various streams of IT work for 2024 (new imaging process - new ITSM tool - and many more projects coming in 2024). Main skills for the position: Required to cover onsite IT Support - Monday to Friday between our More ❯

years in a managerial role Proven experience in managing global IT operations and service delivery teams Strong knowledge of ITIL or other IT service management frameworks Excellent leadership, communication, and interpersonal skills Strong problem-solving abilities and attention to detail Experience managing third-party IT service providers, particularly IT Helpdesk More ❯

client relationships. Strong technical knowledge and understanding of IT infrastructure, hardware, software, and networking concepts. IT certifications/qualifications preferred and knowledge of IT service management frameworks (e.g., ITIL) desirable. In return, my client offers a generous basic salary, support and payment for training and certifications, the chance to play More ❯

client relationships. Strong technical knowledge and understanding of IT infrastructure, hardware, software, and networking concepts. IT certifications/qualifications preferred and knowledge of IT service management frameworks (e.g., ITIL) desirable. In return, my client offers a generous basic salary, support and payment for training and certifications, the chance to play More ❯

IT documentation and training. Requirements for the job Mandatory Requirements: Fluent in English. Experience in the logistics industry. At least 5 years in IT Service Management and people management (middle management desirable). Customer management skills. Change Management experience. IT literacy. Excellent communication skills. Strong planning and organizational skills. Desirable More ❯

the way Apptio serves its customers Ability to travel to visit customers Working knowledge of some of the following areas: IT Infrastructure Management IT Service Management IT Governance, Strategy and Planning OTHER RELEVANT JOB DETAILS For additional information about location requirements, please discuss with the recruiter following submission of your More ❯

you could be allocated to include : Sustainability Enterprise Architect Collaboration Product Activation Lead UniOps Strategy Business Analyst Technology Business Partner Skills required include: IT service Management Cloud Computing Cyber Security Digital Transformation Microsoft office skills (Excel, Outlook, Word, PowerPoint) Please note, at Unilever we have development programmes, the skills below More ❯

you could be allocated to include: Sustainability Enterprise Architect Collaboration Product Activation Lead UniOps Strategy Business Analyst Technology Business Partner Skills required include: IT Service Management Cloud Computing Cyber Security Digital Transformation Microsoft Office skills (Excel, Outlook, Word, PowerPoint) Please note, that at Unilever, we have development programmes, the skills More ❯