automation and tooling, and architecture and design are some of these dimensions. Utilize and optimize the investments that our clients have already made in ITSM frameworks and tools. Creating the roadmap and interim stages to advance DevOps practices' maturity and maximize value through the integration of NextGen technologies like Platform more »
Ideas | People | Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited more »
City Of London, England, United Kingdom Hybrid / WFH Options
ea Change
desktop service delivery and boost efficiency Ensure compliance with IT security policies and industry regulations related to desktop computing. Key Skills Background in ITservicemanagement or related field with a focus on desktop services Proven track record in delivering IT services effectively Familiarity with endpoint management tools like Endpoint … Manager, SCCM, and JAMF Proficient understanding and application of ITIL principles. Hands-on experience with ITservicemanagement (ITSM) tools Ability to manage multiple tasks efficiently Proficient in team management and fostering a collaborative work environment Excellent communication skills for effective stakeholder management Strategic thinker with problem-solving capabilities Benefits more »
specification and implementation of the ServiceNow integration. Should have working knowledge of ServiceNow platform for major modules like TSOM, TSM. (OOTB functionality and customization), ITSM, and custom-scoped applications. Should have experience working in the telecommunications domain and implementing ServiceNow in the telecommunications domain. Configure/Customize ServiceNow including Workflows … and modules. Proficient in ServiceNow scripting (JavaScript, Glide). Experience with ServiceNow integration methodologies. Hands on experience in TSOM, TSM and ITServiceManagement (ITSM) processes. Certifications: CIS- certification is mandatory. Additional ServiceNow certifications are a plus. Note: Candidate should be willing to learn new modules in ServiceNow as per more »
City of London, London, United Kingdom Hybrid / WFH Options
83zero Limited
You will be at the forefront of delivering for the business, rolling out new processes, features, and improvements across various ServiceNow modules such as ITSM, CSM, ITOM, FSM, and Domain Separation. ServiceNow Service Architect - REMOTE (Successful candidates must qualify for security clearance checks) Salary: £80,0000 to £100,000 per … solutions. Collaborate in process flow analysis and redesign alongside Project Managers. Preferred: Deep knowledge and experience in designing and implementing ServiceNow solutions, particularly in ITSM, CSM, ITOM, FSM, and Domain Separation. Visionary in ServiceNow architecture, with a talent for weaving ITSM, CSM, ITOM, FSM, and Domain Separation into a masterpiece. … degree or higher in any subject covering Engineering, Mathematics, Computer Science, or Business. ServiceNow Certified System Administrator (CSA) ITIL Foundation ServiceNow Certified Implementation Specialist ITSM (CIS-ITSM) ServiceNow Certified Application Developer (CAD) - advantageous To apply please click the "Apply" button and follow the instructions. For a further discussion, please contact more »
relationships with various teams across the business to ensure the management and optimisation of the CMDB with the aim of improving the overall ITservicemanagement capabilities. To thrive in this role you will need to possess excellent communication skills with the ability to work in a team and deliver … assets. ITIL 3 or 4 Foundation Knowledge of inventory systems (i.e. Lansweeper, Crowd Strike) Background in IT asset and configuration management. 4Experience with ITservicemanagement tools and platforms. Knowledge in working with Configuration Management processes and systems or ITIL processes. Experience working in a regulated environment and knowledge of more »
Change and Configuration Analyst - £55k (CAB/CMDB/Asset control) - London - 2-3 days onsite per week. Key Skills: ITIL, ITSM, Knowledge of infrastructure technologies, CMDB setup, leading CAB review meetings. You will be responsible for developing and owning the relationships between the Change and Asset & Configuration Management team … a Change and Configuration Manager who is a highly motivated and eager individual with strong communication skills, to join their team. Key Skills: ITIL, ITSM, Knowledge of infrastructure technologies, CMDB setup, leading CAB review meetings Services offered by Computappoint Limited are those of an Employment Business and/or Employment more »
3. Collaborate in process flow analysis and redesign alongside Project Managers. Preferred: Deep knowledge and experience in designing and implementing ServiceNow solutions, particularly in ITSM, CSM, ITOM, FSM, and Domain Separation. Visionary in ServiceNow architecture, with a talent for weaving ITSM, CSM, ITOM, FSM, and Domain Separation into a masterpiece. … degree or higher in any subject covering Engineering, Mathematics, Computer Science, or Business. ServiceNow Certified System Administrator (CSA) ITIL Foundation ServiceNow Certified Implementation Specialist ITSM (CIS-ITSM) ServiceNow Certified Application Developer (CAD) – advantageous To apply please click the “Apply” button and follow the instructions. For a further discussion, please contact more »
various aspects of the business. About you: Bachelor’s degree in Computer Science, Information Technology, or a related field. Familiarity with ITservicemanagement (ITSM) frameworks. Awareness of software development lifecycle (SDLC) and agile methodologies. Competency in Azure SQL, Logic apps, Dynamics CRM and application monitoring tools such as Azure more »
ITSM Consultant - BMC Discovery (MUST BE SC CLEARED) YOU MUST BE CURRENTLY SC CLEARED TO BE CONSIDERED FOR THIS ROLE! 6 month contract Start ASAP £550 - £600 per day - INSIDE iR35 London - Hybrid Your day-to-day role will include: Developing and maintaining BMC Discovery and CMDB components. Work on more »
Change Configuration role within Financial Services sector - essential Familiarity with ITSM tools and technologies Strong understanding of ITIL principles and their application in ITservicemanagement Knowledge of configuration management databases (CMDB) and their role in maintaining accurate configuration information. Familiarity with current infrastructure technologies such as networking, servers, storage more »
Greater London, England, United Kingdom Hybrid / WFH Options
NTT DATA Business Solutions
Configuration Manager you would be accountable and responsible for defining and managing the Service Configuration Management practice and ensuring integration with the other ITServiceManagement practices such as Incident, Problem, Change and Release Management. You would be required to run workshops, engage with stakeholders, and manage day to day … activities. You preferably hold ServiceNow, ITIL and/or ITSM certifications. This is an excellent opportunity to join an innovative, fast-growing company and be involved in what may be the most interesting, challenging and complex ServiceNow implementations to take place in the UK. Duties/Responsibilities: Managing the day … to detail Strong analytical ability, and capable of investigating and troubleshooting issues independently Experience: 5+ years experience as a Configuration Manager within the ITServiceManagement space, with strong knowledge of the ServiceNow platform. ITIL certified, or equivalent experience. Experience and strong knowledge of ITServiceManagement practices including Configuration more »
Additional desirable skills Knowledge of the ServiceNow platform and products. Experience working in Scrum/Agile development environments. Familiarity with ITservicemanagement software (ITSM), PaaS, and SaaS. A Bachelor's degree in Engineering, Computer Science, Statistics, Mathematics, a related quantitative field, or equivalent practical experience. Due to the volume more »
ITservice delivery capability across all of the global offices, with direct accountability for: excellent support to partners and staff in accordance with ITservicemanagement procedures, and delivering the firm's IT training strategy, and the strategic roadmap for the delivery of all products and services within their purview. … meet evolving support requirements and to support team members' personal development and career satisfaction through recruitment, organisation, training, coaching and appraisals. To own the ITSM processes, monitor their effectiveness, and proactively identify opportunities for improving both IT and business performance, as part of the design and delivery of a strategic more »
Job summary The IT Tech Officer is a role based within the ITServiceManagement Team of the Digital Department of the Trust. The prime purpose of this role is to support, maintain and deliver an integrated ITService of support within the Service Level Agreements (SLA) that the Trust … Agreement adopted by the Trust. Main duties of the job The post holder through the provision of customer facing and telephony support and ITServiceManagement software is responsible for ensuring the availability of ITservice support to all Trust users, this will include: Respond to all types of IT … on a temporary or permanent basis. Job description Job responsibilities The post holder through the provision of customer facing and telephony support and ITServiceManagement software is responsible for ensuring the availability of ITservice support to all Trust users, this will include: Respond to all types of ITmore »
performing this role and exposure across a number of different projects in both the private and public sector. Good knowledge and experience of both ITSM and ITOM operating models and tooling capabilities, with an emphasis on ServiceNow . Good experience in workflow mapping, process modelling and process design in the … back office service delivery space, with experience of configuring ITSM tools to catalogue, publish and fulfil service offerings. more »
IT Change Analyst - ITIL, ITSM, IT Change Our leading global law firm client are currently looking for a new IT Change Analyst (ITIL, ITSM, IT Change) to join their team on a permanent basis. They are quite an anomolous in that they are a global powerhouse yet have a culture … incredible collaborative and social which has enabled them to be one of the best firms to work for globally. This IT Change Analyst (ITIL, ITSM, IT Change) role will be joining a global systems team located in London and is responsible for supporting and maintaining the firm's global technologoy … that you have: 3 years working in a similar role Law firm experience preferred Familiarity with ITIL Environments and ITIL v3 or v4 foundations. ITSM system knowledge Responsibilities: Chair CAB meetings as required and perform related administration tasks. Co-ordinate and chair eCAB meetings as required. Provide admin assistance as more »
ServiceNow Senior Technical Consultant required to join a specialist ServiceNow Implementation Partner based in the UK. Development in the ITSM suite of ServiceNow using JavaScript, HTML, and AngularJS … is a prerequisite, as is hands on experience of wider offerings including CSM, ITOM, ITBM, GRC, and SecOps. Working within an industry leading ITServiceManagement consultancy you will be involved in a range of ServiceNow implementation projects, both working as part of a team and, when-required, individually. Depending … teams. It's also worth noting that additional will be training provided as required. The successful candidate will already have a broad appreciation of ITSM tools and ITIL fundamentals; with hands on development experience in ServiceNow, preferably with specialist consultancy experience within the ServiceNow ecosystem. ServiceNow specific accreditations are preferred more »
Greater London, England, United Kingdom Hybrid / WFH Options
NTT DATA Business Solutions
About NTT DATA Business Solutions: About NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group, a top 10 global IT services provider headquartered in Tokyo, operating in more than 50 countries. We more »
with clients to understand their business needs and develop ServiceNow solutions to meet those needs. Design, implement, and configure ServiceNow modules, including CMDB, Discovery, ITSM, ITOM, and Change Management. Perform data migrations and integrations with other systems. Develop and deliver training to users on how to use ServiceNow. Troubleshoot and … features and best practices. Qualifications 3+ years of experience working with ServiceNow. Hands on Experience with CMDB and Discovery modules is essential. Experience with ITSM, ITOM, and Change Management modules is a plus. Experience with data migration and integration is a plus. Excellent communication and interpersonal skills. Ability to work more »
as we continue to scale our business together. Job Description: We are seeking a motivated and detail-oriented Delivery Consultant to join our ITServiceManagement division. The ideal candidate will have a passion for recruitment and a strong understanding of the ITSM/technology market. As a Delivery Consultant … you will play a crucial role in sourcing, engaging, and placing top ITServiceManagement professionals with our clients. Key Responsibilities: Candidate Sourcing: Identify and attract high-quality candidates through various channels, including job boards, social media, networking, and referrals. Screening and Assessment: Conduct thorough interviews and assessments to evaluate … ensuring a deep understanding of their needs and expectations. Market Expertise: Stay up-to-date with the latest trends and developments in the ITServiceManagement market to provide informed advice and insights to clients and candidates. Collaboration: Work closely with the ITSM team and other divisions within La Fosse more »
ITSM Consultant - BMC Discovery (MUST BE SC CLEARED) YOU MUST BE CURRENTLY SC CLEARED TO BE CONSIDERED FOR THIS ROLE! 6 month contract Start ASAP £550 - £600 per day - INSIDE iR35 London - Hybrid Your day-to-day role will include: Developing and maintaining BMC Discovery and CMDB components. Work on more »
Purpose of Position An exciting opportunity has arisen for an experienced ITSM Consultant to join Pantheon’s Technology Operation Team to support specifically on an ongoing DORA project. We are currently on a journey to make sure that we are compliant with the recently released DORA regulations. The purpose of … Technology Operations within Pantheon’s Technology Department. They will be supported with the relevant materials and processes that Pantheon have developed. Key Responsibilities The ITSM Consultant is expected to assume the following key responsibilities plus any other reasonable duties as required: Develop a clear understanding of the project, including objectives more »
for a Service Design and Transition Lead to join their team, this is an exciting role for somebody that comes from a solid ITServiceManagement background, ambitious and is ready to take their career to the next level. Key skills and responsibilities: Solid experience working at a Senior ITmore »
is a given – professionally and personally – so our colleagues can thrive. The Service Now Systems Specialist ensures the proper functioning of applications - especially ServiceNow ITSM - used by Charterhouse. You will need to co-ordinate with business analysts and 3rd party support or development teams to agree work required as well … changes take their feedback into account, and that they are kept informed of change roadmaps Essential: Administration or super-user experience of Service Now ITSM and CRM. Proven experience of managing data via Excel Excellent customer service skills Ability to logically diagnose and help resolve issues Positive, proactive ‘can do more »