26 to 50 of 720 Service Delivery Jobs in London

exciting opportunity for a Technical Delivery Manager to lead a portfolio of strategic Production Management & Service Delivery initiatives within a complex financial services environment. Managing around eight concurrent projects, you will drive operational resilience, monitoring and observability, service governance, production support transformation and technology improvements. Client … Details An organisation within the financial services industry, located in London. Description Lead end-to-end delivery of multiple Production Management & Service Delivery initiatives. Manage a portfolio of approximately eight concurrent projects and workstreams. Develop and maintain project plans, delivery roadmaps and implementation schedules. Oversee project ...

play a pivotal leadership role across its EMEA and Asia operations. This is a highly visible position that sits at the intersection of technology, service delivery, stakeholder engagement, and business strategy. Working closely with senior leadership, you will help shape and deliver technology services that support a diverse … strategic partner to senior business stakeholders, legal professionals, and operational teams across EMEA and Asia. You will be responsible for helping to define service delivery standards, improving technology operations, enhancing user experience, and driving the adoption of emerging technologies, including AI-enabled solutions. This role combines leadership, operational ...

play a pivotal leadership role across its EMEA and Asia operations. This is a highly visible position that sits at the intersection of technology, service delivery, stakeholder engagement, and business strategy. Working closely with senior leadership, you will help shape and deliver technology services that support a diverse … strategic partner to senior business stakeholders, legal professionals, and operational teams across EMEA and Asia. You will be responsible for helping to define service delivery standards, improving technology operations, enhancing user experience, and driving the adoption of emerging technologies, including AI-enabled solutions. This role combines leadership, operational ...

Project & Service Delivery Manager Location: Kingston, Surrey - hybrid Salary: £70,000 plus benefits Project Manager and Service Delivery A well established, tech business based in Kingston, Surrey are looking for a proactive, organised and delivery-focused IT Project & Service Delivery Manager to join … their Technology Team. This is a broad and highly visible role, responsible for bringing structure, governance and accountability to the delivery of IT and infrastructure projects, while also supporting effective technology service operations. You will work across technical teams, business stakeholders, finance and third-party suppliers to ensure ...

opportunities, career choices and the chance to make a real impact.The OpportunityEY’s global enterprise technology group provides various enabling services (ERP, infrastructure, platforms, service desk) to assist over 400K employees in creating and delivering solutions and services to Fortune 500, privately held and government like entities. The Europe … Middle East, India and Africa (EMEIA) Service Delivery Leader for EY's Unified Support Services (USS) leads the integrated delivery of Onsite IT Support Services (OSTS) and IT Service Desk (SD) across the EMEIA area. Reporting to the USS Global Leader, the role translates the global ...

Director, Global Service Delivery (f/m/d) - EMEA Based Job ID 517466 Posted since 12-Aug-2026 Organization Field of work Information Technology Company Siemens Industry Software GmbH Experienced Professional Job type Full-time Hybrid (Remote/Office) Employment type Permanent Location(s) Farnborough - Hampshire - United … creativity, welcomes fresh thinking, and focuses on growth, so our people, our business, and our customers can achieve their full potential. The Director, Global Service Delivery (SD) is a senior leadership role within Global Engineering Services (GES), part of Siemens' Global Technologies & Infrastructure (GTI) organization. This role owns ...

Description Are you looking for your next opportunity? Sompo has a unique opportunity for a Head of Claims Service Delivery in our Claims Operations team. The Head of Claims Service Delivery is accountable for both determining the optimal strategy for, and running … delivery of operational processing and continuous improvement, ensuring efficient, high-quality, and scalable operational services across the claims lifecycle. The role drives consistent service performance, strong controls, and continuous improvement through well-run BAU processes, process optimisation, standardisation, automation enablement, and disciplined delivery of operational enhancements. Location ...

strategy into execution, lead complex cross-functional initiatives, redesign processes, partner with technology, product and servicing teams to implement, and strengthen operational excellence across service delivery. While knowledge management remains an important component of the role, the broader goal is on enabling the Servicing Strategy to scale with … scalable, and colleague-centred operations. The role will partner across Servicing Strategy, Product, Technology, COEs, and regional servicing teams to shape transformation roadmaps, define delivery plans, manage execution, and embed sustainable service improvements.ResponsibilitiesLead and deliver strategic transformation initiatives across the Servicing Strategy portfolio, translating the Servicing Strategy into ...

build and lead a next-generation Application Development and Management Services business for a large UK IT Services firm. The role combines business leadership, service transformation, global delivery strategy, AI-led innovation, risk management, operational excellence and talent development. The candidate will combine product and service management … market-leading App Services capability that uses Generative AI, Agentic AI, automation, application security, cloud-native engineering, observability, modern engineering disciplines and industrialised delivery methods to improve client outcomes, accelerate application change, reduce cost-to-serve and strengthen service quality and resilience.The successful candidate will be the chief ...

customers and takes pride in creating high quality, long-lasting, innovative clothing at an affordable price. We are currently recruiting for anEcommerce Service Delivery and System Operation Specialist to cover our EU market but be based in our London office. You will be reporting into the Ecommerce Product … Manager working closely with the Japanese System Operation team to understand business challenges As the Service Delivery and System Operation Specialist, you’ll be responsible for the day-to-day running of an in-house digital e-Commerce platform and responsible for the on-going Service Delivery ...

over the coming years. You will play a crucial part in Cingularity’s development, ensuring projects are delivered on time while actively involved in service delivery, logistics, procurement, pricing, and resource management. You will aid company growth and utilise your knowledge to shape workflows and processes. Key Responsibilities … Project Management and Service Delivery Manage Service Delivery of customer solutions, including engagement with suppliers, ensuring deadlines are met for upcoming events, and permanently deploying solutions. Coordinate the delivery of Telecommunication connectivity from order to handoff. Coordinate logistics for upcoming events. Coordinate quotations and ordering. ...

TitleTechnical Services Director (EMEA Grade - Associate)Job Description SummaryTechnical Service Lead for EMEA RegionJob DescriptionThe Director, Technical Services is responsible for the C&W Global Occupier Technical Services platform across EMEA, developing a deep understanding of client business strategies and aligning Technical Services capabilities to support those objectives. … client and regional needs.Role PurposeThe purpose of this role is to lead and develop the EMEA Technical Services platform, ensuring consistent, client-driven service delivery, regional capability building, technical excellence, innovation, and alignment with C&W’s global Technical Services strategy.Mobilise resources across core capabilities and corporate functions ...

Service Delivery - Data Centre Ops London Bench IT requires an experienced Service Deliver Manager/Lead , to manage the day-to-day running of a Data Centre environment. The SDM will lead and develop a team, ensure services are delivered against SLAs, and apply ITIL best practice … across service and change management. The role covers full project life cycle management, financial and operational reporting, and hands-on knowledge of Data Centre technologies and telecoms cabling infrastructure. Key Responsibilities Leading, managing, and developing a team within a Data Centre environment Ensuring service delivery meets contractual ...

building the technology that powers the future. About the Role We are hiring a Regional Principal Network Backbone & Edge Lead to own the delivery, performance, and continuous improvement of Nscale's network infrastructure and connectivity services across a defined global region. This is a hands-on technical leadership role. … lead network engineers across core/optical, data centre connectivity, and service delivery while acting as the primary escalation point and technical authority for your region. You'll balance engineering execution with operational oversight, carrier and vendor management, customer engagement, and close collaboration with Sales, Product, Data Centre ...

exciting opportunity for an experienced IT Service Management professional to support the day-to-day operation and continual improvement of corporate IT services. Working closely with managed service providers and third-party suppliers, you will drive service performance, oversee incident and problem management activities, deliver meaningful reporting … analysis, and help ensure exceptional service delivery across the organisation. Client Details Working for a major infrastructure organisation in central London Description Act as the operational interface between the organisation and managed service providers and third-party IT suppliers. Monitor, manage and coordinate ...

assurance and strategic security oversight across a major client account. Acting as the primary security interface between the client security organisation, account leadership and service delivery teams, the role ensures security requirements are understood, embedded and effectively managed throughout the service lifecycle. The role provides trusted security … primary point of contact for strategic security matters across the account. Provide strategic security advice and guidance to client executives, account leadership and delivery teams. Represent security interests within governance, operational, service review and transformation forums. Influence senior stakeholders to support effective risk-based decision making. ...

Hybrid – London and UK customer sites We’re working with a fast-growing network and cybersecurity services provider seeking an experienced Service Delivery Manager to join its managed services team. This is a genuinely end-to-end position combining service transition with ongoing service delivery. … should understand concepts such as SIEM, EDR and XDR and be comfortable working alongside SOC analysts and technical teams. The role Own the service transition and onboarding of new customers and services Manage the ongoing delivery of contracted services, SLAs and KPIs Lead quarterly service reviews with ...

Lynx Recruitment is looking for an experienced Service Delivery Manager to join a growing technology consultancy delivering complex managed services for a large-scale, business-critical digital platform. This is an exciting opportunity to work within a collaborative, multi-team environment, supporting enterprise-level services that underpin … high-volume customer-facing application. You'll play a key role in ensuring operational excellence, driving continual service improvements, and acting as the bridge between technical delivery teams and customer stakeholders. Key Responsibilities Manage service delivery in line with SLAs and KPIs. Lead service reviews ...

putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role As the Principal Service Delivery Manager, you will design, lead and deliver managed service solutions for Made Tech customers. You will work with Made Tech principals … across our disciplines including data, security, engineering and strategy, as well as delivery partners to ensure business critical services are transitioned and supported with minimal risk and meet the needs of our customers. You will leverage your deep ITIL knowledge and experience of offering managed services to customers, help ...

single senior point of accountability, the role leads the coordination of all customer-facing activities from contract signature through design development, construction, commissioning, operational service delivery, contract management, change control, expansion programmes, and ongoing account growth. Working across a matrix organisation, the Client Services Director ensures the hyperscale … integrated partner. The role aligns Design & Construction, Operations, Security, IT, Commercial, Finance and Sales teams around a common set of customer commitments, ensuring exceptional service delivery, programme execution, governance and customer satisfaction. The role combines executive relationship management, programme leadership, commercial oversight and operational governance to support ...

Lynx Recruitment are working with a growing technology consultancy specialising in cloud, AI and modern IT solutions . We are seeking an experienced Service Delivery Manager to oversee managed services across a portfolio of clients. Key Responsibilities Own end-to-end service delivery across multiple client … accounts. Act as the primary operational contact and escalation point for clients. Lead regular service reviews and manage SLAs, KPIs and service governance. Work with technical teams to manage tickets, incidents and change requests. Produce service performance reports and identify trends and recurring issues. Drive Continuous Service ...

celebrate your ambition. If you're ready to push boundaries and accelerate your career, Inizio is the best place to be.About the roleAs Oracle Service Delivery Manager, you'll ensure our enterprise Oracle Fusion platform is stable, well governed and improving.Working with our Global Managed Service Provider … oversee service performance, vendor governance and operational delivery across our Oracle Fusion platform and associated enterprise applications.This is a service governance role rather than a hands-on technical support position. The MSP delivers daily operational support, while you deliver services in line with agreed service levels ...

doing maximise the long-term financial position between these. In addition, they are accountable for the management of FNZ's delivery to Customers. The role is responsible for the overall satisfaction of the customer through supporting the growth and development of the customer platforms, and maximising the financial outcomes … delivered by the customer platform (both in enhancement fees and service revenues). Ensuring FNZ’s platform services are successfully provided to Customers requires: Ensuring the quality of FNZ's delivery to customers is of a consistently high standard (project and service delivery). Be responsible ...

display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you!. Job DescriptionAs a Service Delivery Manager, you will play a crucial role in managing client relationships. You will work closely with the customers, the wider Service Delivery Team and the Technical Consultants to ensure the successful delivery of our services.Roles & ResponsibilitiesService Reporting: Produce both customer and internal service reporting.Service Reviews: Conduct regular reviews with customers.Customer Management: Handle escalations, issues, problems, and requirements.Financial Management: Oversee invoicing and financial aspects of assigned accounts.Forecasting: Perform ...

Service Delivery Manager 📍 Location: Remote, with travel required to meet with customers as needed Are you an experienced Service Delivery or Operations professional looking for an opportunity to make a real impact? We’re partnering with a rapidly growing technology business operating at the intersection … repair, recovery, resale, and reuse. Their platform combines SaaS, automation, and AI to bring greater visibility and efficiency to complex device supply chains. As Service Delivery Manager , you’ll play a key role in ensuring the successful operational delivery of customer programmes. Working closely with the Operations ...