26 to 50 of 161 Service Delivery Jobs in London

Quest Search and Selection is currently hiring for a Head of IT who is responsible for the delivery, stability, and continuous improvement of core technology services, including infrastructure, business applications, end-user support, and cyber operations. The role ensures services remain secure, reliable, and aligned with the needs … operations. Be part of the SLT leading a team of 5 direct reports under the differing IT verticals, with a larger team underneath Lead service management, ensuring effective monitoring, incident resolution, and continuous service improvement. Support in operational leadership, providing insight on risks, capacity, and technology readiness. Lead ...

Salesforce Field Service Consultant Location: London/Hybrid (2-3 days per week onsite) Contract: 5 months initial + likely extension Budget : £300 - £350 per day IR35: Inside IR35 We are hiring for a Salesforce Field Service Consultant to support a London-based client on an initial … days per week onsite in London and is inside IR35 . We are looking for a consultant with strong experience in Salesforce Field Service who can support delivery, configuration, and business process improvement across field operations and service management. Key responsibilities Support the design and delivery ...

entire SAP Application Managed Services (AMS) practice for onshore operations and growing this practice area year on year. This role ensures efficient delivery, optimized resource utilisation, operational governance and strong commercial control across all AMS engagements. You will act as the strategic custodian of service excellence, ensuring … delivers high-quality, scalable, and predictable AMS services in line with contractual KPIs, SLAs, and client expectations. This role requires a blend of SAP service delivery leadership, AMS operational expertise, commercial acumen, customer success management, people management, and continuous improvement mindset. Roles & Responsibilities AMS Strategy, Leadership & Governance Build ...

Infection at St Thomas' Hospital, the post will primarily lead on the development, deployment and continuous improvement of bioinformatic solutions to support clinical service delivery for sites across the UK in the NHS Respiratory Metagenomics Programme. As part of a multi-disciplinary team, the post holder will provide … bioinformatics expertise in the translation of nanopore long-read sequencing-based technologies into routine diagnostic service to support daily patient testing. They will be responsible for the selection, development, maintenance and curation of databases and bioinformatics tools and resources. They will work closely with other bioinformaticians across ...

following compliance and security procedures. Support the wider Infrastructure team as needed, including out of hours work such as technical recovery readiness Customer Excellence & Service Delivery: Act as a first point of contact at TechBar and via remote channels across EMEA, providing courteous and professional support. Work with … customers, internal service delivery units and suppliers to ensure an appropriate level of service is delivered, meeting target KPIs. Take ownership of assigned incidents and service requests and maintain timely, accurate updates in the ITSM platform. Resolve incidents and service requests at first contact where ...

transportation sector . This is a senior client-facing role responsible for managing large-scale strategic accounts while driving growth and ensuring successful delivery of complex technology services and custom software solutions. You will work closely with senior stakeholders on the client side - including engineering and technology leaders - while … partnering internally with delivery teams to ensure high-quality service delivery and continued account expansion. The role is London-based with a hybrid working model , requiring regular visits to the client office (approximately three days per week). The Role This position sits at the intersection ...

firm is expanding its Managed Services solutioning team and is hiring Managers and Senior Managers to help design and shape large public sector managed service opportunities . This is a business-focused role , responsible for designing operating models, service delivery approaches, and transformation solutions for major government … programmes. Key Responsibilities Design end-to-end managed service solutions for public sector clients Develop operating models and service delivery frameworks Contribute to public sector bids and tenders Support transition and mobilisation planning for new services Work with partners and SMEs to build commercially viable solutions Experience ...

operating company with c.$98.5bn assets under management is seeking a Regional IT Business Applications Manager to lead application portfolio oversight and IT service delivery across its UK Residential Property operations. Headquartered in Vancouver, Canada, the organisation invests and operates globally across equity and debt markets, both public … with global IT strategy, driving operational excellence, governance and compliance across the UK portfolio. Key Responsibilities Oversee day-to-day regional application operations, ensuring service reliability and alignment with enterprise standards Monitor system uptime, performance and SLA adherence Lead regional incident response and escalation management, collaborating with global ...

consultancy is looking for an experienced ServiceNow Architect to join its expanding ServiceNow practice. This role offers the opportunity to lead the architecture and delivery of complex ServiceNow solutions across major digital transformation programmes for both public and private sector clients. The successful candidate will play a key role … shaping enterprise-scale ServiceNow implementations, with exposure to multiple platform modules including HR Service Delivery (HRSD) and other core ServiceNow capabilities. Key Responsibilities Define and own the ServiceNow architecture across client engagements. Lead the design and implementation of scalable, secure, and high-performing ServiceNow solutions. Provide architectural oversight ...

Group Customer Insights & Reporting Specialist to build the foundations of our customer journey reporting across Safetykleen - helping us measure and improve customer health, satisfaction, service performance, and retention. This is a hands-on, technical role where you’ll use Power BI and SQL to design scalable reporting solutions … modelling, DAX measures, performance optimisation Strong SQL: extracting, shaping and validating data for reporting Experience reporting from Dynamics 365 Customer Engagement (CE) (customer/service journey data) Confidence partnering with stakeholders to turn questions into clear KPIs and dashboards Nice to have: Microsoft Fabric/modern data platform exposure ...

clear, actionable insights to inform DG-level decision-making, risk appetite setting, and departmental prioritisation. Articulate business impacts: how risks could affect operations, resilience, service delivery, customer experience, staff safety or data protection. Support senior leaders (e.g., Director General for Finance) by outlining options, consequences and recommended mitigations. … gather evidence, test assumptions and validate analysis. Ensure alignment across functions and build consensus around risk understanding, mitigations and priorities. Team Leadership and Delivery Management Lead, mentor and quality-assure the work of a small team of colleagues. Task and oversee scenario-level analysis (e.g., physical estate failure scenarios ...

Role This is a leadership position with hands-on responsibility for IT operations, infrastructure, and security alignment. You’ll oversee day-to-day service delivery, manage a small team, and ensure systems are resilient, compliant, and future-ready. You’ll also play a key role in shaping technology … strategy and supporting consultancy projects. Key Responsibilities Lead and manage the internal IT team, ensuring high-quality service delivery Oversee infrastructure (cloud + on-prem), networking, and core systems Drive IT governance, compliance, and security best practices (ISO27001, GDPR, SOC) Manage vendor relationships and third-party service ...

Demonstrate strong leadership by fostering a collaborative environment and enhancing team performance and spirit. Cross-Functional Coordination : Ensure seamless coordination across BD, marketing, and service delivery teams within the region. Sector Expertise : Leverage deep understanding of our priority sectors to manage clients in the geography, ensuring alignment with … client base, enabling the team to drive effective outbound prospecting, lead qualification, and early-stage pipeline building for your clients. Deal Structuring : Collaborate with Service Lines and Principal Consultants, and practice leads to construct and structure major pursuits, ensuring high deal values, competitive and profitable outcomes. Growth Initiatives : Drive ...

Technical Administration Officer to provide technical clerical, administrative, and IT support for the housing asset management service. This role is essential for facilitating effective service delivery to residents and corporate clients. **Responsibilities** - Perform a variety of general office administrative support tasks, including maintaining and managing diaries, preparing agendas … accurate and up-to-date. - Recent experience in accurately inputting, interrogating, updating, and monitoring data for administrative and IT systems. - Ability to handle technical service inquiries from the public, contractors, consultants, other departments, external bodies, and stakeholders, ensuring the right information is forwarded to the relevant officer when necessary. ...

provide user-friendly guides or support materials Communicate effectively with clients and suppliers to deliver timely solutions.Collaborate with internal teams to ensure high-quality service delivery Collaborate with internal teams to ensure high-quality service delivery Occasionally work outside standard hours when required for urgent issues ...

Service Engineer/CCTV Control Rooms & Integrated Security Site Engineer A fantastic opportunity to join our team at Ocular, for a skilled engineer with experience in CCTV, access control and integrated security systems to join a dynamic service team supporting high-security sites across London. Ideal for someone … East London or Site in Central London JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Service Engineer supporting large-scale, high-end integrated security systems within complex, secure environments. As a Service Engineer you will deliver maintenance, troubleshooting and planned ...

Service Engineer/CCTV Control Rooms & Integrated Security Site Engineer A fantastic opportunity to join our team at Ocular, for a skilled engineer with experience in CCTV, access control and integrated security systems to join a dynamic service team supporting high-security sites across London. Ideal for someone … East London or Site in Central London JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Service Engineer supporting large-scale, high-end integrated security systems within complex, secure environments. As a Service Engineer you will deliver maintenance, troubleshooting and planned ...

Title: Solution Architect - Service Now Job Type: Contract (Inside IR35) Duration: 6 months Job Summary: In this role, you will provide technical leadership to the team & work closely with client enterprise architecture team and client ServiceNow Teams Responsibilities Provides technical leadership to the team Creates and maintains a detailed … gained across the practice. Qualifications we seek in you! Minimum Qualifications/Skills Certified System Administrator (CSA) with two mainline certifications, such as customer service management (CSM), human resources service delivery (HRSD), IT service management (ITSM), governance, risk, and compliance (GRC), or IT operations management (ITOM ...

Role: Delivery Lead - SC Clearance needed Type: Contract (6 Months) Location: UK Wide (Fully Remote) Working Model: Fully Remote Contract Payrate: £47 - £57/hr on PAYE £65 - £75/hr on INSIDE IR35 Umbrella Clearance: Active SC Clearance Required Dual nationals will not be considered. The Role … looking for an experienced Delivery Lead to drive complex cloud and digital transformation initiatives within the Public Sector. You will bridge the gap between high-level strategy and agile execution, leading multidisciplinary teams (DevOps, Cloud Engineers, Analysts) to deliver secure, scalable, and citizen-focused solutions. Key Responsibilities: Programme Leadership ...

Digital Services & Solutions.This is a pivotal senior leadership opportunity within Digital Services, responsible for shaping and delivering technology strategy across applications, infrastructure and service management. Reporting initially to the Chief Digital Officer (interim arrangement) and ultimately to the Assistant Director of Digital Services and Business Assurance, this role sits … strategic priorities into secure, resilient and future-proofed digital services. You will combine strategic oversight with strong operational command across Applications, Infrastructure, Workforce Technology, Service Management and Supplier/Contract Management.You will lead multidisciplinary technical teams and manage an £8.6m technology budget , ensuring services are robust, cost-effective ...

Company: A highly successful MSP (IT managed service provider) who specialise in Cloud, Infrastructure and Security supporting a wide variety of clients. They truly believe in delivering high levels of customer service and building long term relationships. We’re looking for a Service Desk Analyst to join … team and play a key role in delivering exceptional IT support and service to the Company’s clients. About the Role We’re seeking an experienced Service Desk Analyst to join our Service Delivery Team, providing first-line IT support and acting as the first point ...

Title: Managed Print Service Field Engineer Location: Central London Job Type: Full Time, Permanent About the Role An established technology solutions provider is seeking an experienced Managed Print Service Field Engineer to join their field-based engineering team in Central London. This role involves supporting a range … managed print devices across client sites, delivering high-quality service, maintenance and installations while maintaining excellent customer relationships. This is a great opportunity for a technically skilled engineer with experience in managed print environments who enjoys working autonomously while also collaborating with a wider support team. Key Responsibilities Working ...

Delivery Lead (Regeneration) London Bridge £75-78,000 Would you like to join as a Delivery Lead, responsible for Regeneration Projects. Looking for an experienced Delivery Lead (Regeneration) to lead the planning and delivery of complex residential-led regeneration programmes that help create thriving communities … local stakeholders, ensuring regeneration activity reflects local needs, builds trust, and delivers long-term social value. Key responsibilities include: Leading the end-to-end delivery of complex regeneration programmes and high-value schemes. Providing programme oversight to ensure alignment with strategic, financial, and delivery priorities. Producing high-quality ...

Designing, developing, maintaining radiology databases also implement and maintain database security measures Writing complex SQL queries for data retrieval and manipulation and automate delivery to stake holders across Trust. Optimizing database performance and ensuring data integrity Troubleshooting and resolving database-related issues Creating and maintaining database documentation Assist with … fault reporting, troubleshooting and maintenance of the current PACS and RIS databases Work flexibly in order to meet the changing needs of the Imaging service e.g. extended days, attending service disruption issues during out of hours. Assist to provideweekly analysis of outstanding lists like vetting, unreported. Assist ...

Looking for a career in the "New Space" revolution? At AAC Clyde Space , we are pioneering Space Data as a Service (SDaaS) to compliment our world-class satellite manufacturing and Mission services. As a Data Services Manager you willact as the architect of this evolution. This isn't just … London, your next mission starts here. The Role The successful applicant will join our Data & Services team to lead global Space Data as a Service (SDaaS) delivery for commercial and government partners. You are the vital link between our Business Units and technical teams, ensuring complex orbital projects ...