276 to 300 of 535 Service Delivery Jobs in London

cloud-based infrastructure within Microsoft Azure. This role supports the charity's mission by ensuring secure, scalable, and efficient cloud services are in place to enable digital transformation, improve service delivery, and enhance data security across the organisation. Main Duties and Responsibilities Design, deploy, and manage Azure cloud solutions aligned with best practices and the charity's IT … controls Provide support and guidance for Azure-related incidents, changes, and requests Contribute to the development of cloud governance frameworks and cost management strategies Participate in project planning and delivery, providing Azure expertise where needed Keep documentation up to date, including technical configurations, procedures, and support materials Support business continuity and disaster recovery efforts related to cloud infrastructure Stay More ❯

cloud-based infrastructure within Microsoft Azure. This role supports the charity's mission by ensuring secure, scalable, and efficient cloud services are in place to enable digital transformation, improve service delivery, and enhance data security across the organisation. Main Duties and Responsibilities Design, deploy, and manage Azure cloud solutions aligned with best practices and the charity's IT … controls Provide support and guidance for Azure-related incidents, changes, and requests Contribute to the development of cloud governance frameworks and cost management strategies Participate in project planning and delivery, providing Azure expertise where needed Keep documentation up to date, including technical configurations, procedures, and support materials Support business continuity and disaster recovery efforts related to cloud infrastructure Stay More ❯

Sales, Customer Success & Services to resolve issues. The PSAM also acts as the day-to-day internal escalation point, and point of contact for clients, ensuring optima l client service as it relates to platform performance, functionality, enhancements, and configuration while supporting line management and operational excellence. Responsibilities: Serve as the technical voice of the customer and advocate for … always ensure adherence to SLA. Roll up your sleeve and work with support/engineering teams to debug critical issues reported by your accounts. Ensure the highest standard of service delivery to our platinum customers. Expertise in business analysis, functional specification, system design, platform configuration, testing, and training while assisting in operational housekeeping. This includes: Provide social insights … carriers, knowledge of VOIP and SIP. Knowledge of UCaaS , CPaaS platform, C loud, Contact C enter, Integrations like MS teams, and analysis tools like Wireshark, etc. Familiar with Salesforce Service Cloud or similar CRM systems, KB systems, and Customer portals for case management At least two years' experience with telecom, call center integration, and VoIP, including developing and deploying More ❯

or work within a team to design and implement surveys across the organisation, analysis of survey outcomes. Analyse and interpret data to assist in providing solutions to deliver improved service delivery/performance and an optimal student experience. Recognise erroneous data and escalate to the appropriate individual, in line with company procedures. Monitor and assist in audits for … design. Desirable Experience: Work experience in Higher Education or Public Sector. What We Offer 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform More ❯

Hello! We're Teya. Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance. At Teya we believe small, local businesses are the lifeblood of our communities. We're here because … s a level playing field that gives small businesses with a fighting chance against the giants of the high street. We're here because we see banks and legacy service providers making things harder for them. We don't think the best technology or the best service should be reserved for those with the biggest headquarters. We're … outsourced Inside Sales operations in line with our standards and tone of voice. Partner with country leaders: Work collaboratively with local Inside Sales teams to share best practices, harmonise service delivery, and reinforce governance. Monitor and act on performance: Use data and analytics to track service performance, identify trends, and implement improvements. Enable scale: Build Inside Sales More ❯

clients that definitive edge over their competition or enable them to become undisputable cost leaders synthesizing E2E processes running across planning, sales, procurement, manufacturing, warehousing, transportation, plant maintenance, customer service etc. building solution roadmaps for your customers transformation journey riding on SAP best practices, solutions across SAP S/4HANA, SaaS LoB solutions, other products like SFDC etc. identifying … clients that definitive edge over their competition or enable them to become undisputable cost leaders synthesizing E2E processes running across planning, sales, procurement, manufacturing, warehousing, transportation, plant maintenance, customer service etc. building solution roadmaps for your customers transformation journey riding on SAP best practices, solutions across SAP S/4HANA, SaaS LoB solutions, other products like SFDC etc. identifying … efforts estimation Multi-tasking flexibility, team spirit and winning attitude Preferred skills Exposure to multiple modules, skill areas within SAP product portfolio SAP Sales as well as hands-on Service Delivery responsibilities . click apply for full job details More ❯

and Model-Driven Apps, Power Automate, Power BI, and Power Pages). Strong coding skills within the Microsoft Power Platform ecosystem. Familiarity with Agile methodologies and GDS (Government Digital Service) delivery approaches. Ability to work independently and collaboratively in a remote team environment. Experience in Azure services: Azure Functions, Logic Apps, API Management, Azure Active Directory, and Application More ❯

Have worked with a similar business - you have experience in SaaS and/or Services businesses with a particular focus on any of: Sales Pipeline Reporting, Product Analytics and Service Delivery Metrics Knowledge of Python or other programming languages, whilst this is not essential, it could be beneficial in this role Why join us? We put people first More ❯

peer review and brainstorming to ensure alternative views and possibilities are considered on each opportunity. Interfaces with: All areas of the business such as commercial, finance, operations, sales, solutions, service delivery country, sub-regional and Board stakeholders at all levels, including Exco and management teams. Requirements: Education, Training and Experience: Minimum of 6 years' commercial management experience in More ❯

government agencies, educational institutions, and non-profit organizations, translating complex technological challenges into elegant, scalable cloud solutions. Each interaction is an opportunity to reimagine how technology can enhance public service delivery. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we More ❯

working. Key Responsibilities: Design, build, and maintain CI/CD pipelines Support the migration from Kubernetes to a serverless architecture Collaborate with a multidisciplinary team, contributing to both technical delivery and stakeholder engagement Automate processes to improve operational efficiency and service delivery Act as the sole DevOps Engineer within the squad, providing end-to-end engineering support More ❯

class technology platform that connects organisations with riders and operator partners consisting of a route optimization platform, mobile apps and operations management system. Our software and managed services improve service levels, enhance bus occupancy, minimise CO2 emissions, reduce costs and streamline administrative processes. About the role: As an Account Executive, you will be responsible for selling transportation software and … bringing in new logos and be driven to achieve even more Sector experience is hugely advantageous. Experience selling commuter transport is ideal; alternatively freight, logistics, supply chain or other service solutions to large organisations, involving multiple stakeholders and decision makers What you need to know about Zeelo: Zeelo is an Enterprise TransitTech company that provides software and services to … corporate employers with return-to-office (RTO) programs Reducing cars on the roads and CO2 emissions We are asset light, partnering with the best operators and then fully managing service delivery to ensure the highest service standards We're a team of 130+ across 3 offices (London, Boston and Barcelona) and are live in the UK, Ireland More ❯

of-hours or weekend work may be required. What We're Looking For: Must-haves: 1-2+ years in a 1st Line Support role Experience within a Managed Service Provider (MSP) Comfortable across Microsoft, Apple, and Google tech stacks Strong grasp of service delivery best practices Excellent communication and organisational skills Ability to think creatively and More ❯

Business Director leading the Sector, you will focus on delivering high quality client experience, understanding the requirements this sector of clients have with regards to fundraising and income generation, service delivery and demand and how digital can support the wider charity objectives and mission. Supported by a Business Director, this role is key to helping to understand our … are acknowledged, responded to and dealt with, in line with agreed SLAs To act as a first escalation point for clients where issues/concerns about project or support delivery are not being adequately resolved within the project team. To work with the Client Strategy Partner to ensure that project briefs/Statements of Work define the client requirements … timescales adequately and are fully signed off by clients before work commences. To act as the first escalation point for clients where issues/concerns about project or support delivery are not being adequately resolved within the project team. To escalate any client issues or challenges in a timely manner, ensuring the right people are notified in order to More ❯

Expereo powers the global connectivity behind enterprise transformation. As we scale, we're investing in the full digital journey of our customers - from first touch through to service activation and billing. We're hiring a Director of Commercial Experience to lead this transformation. This is a Single-Threaded Owner (STO) role with full accountability for the end-to-end … and connected tools. Quoting & Deal Configuration Streamline how customers and sales teams create, view, and accept accurate, validated quotes - with support for complex, multi-site configurations. Enable both self-service quoting in ExpereoOne and programmatic access via APIs for partner platforms. Order Placement & Supplier Fulfillment Orchestrate the translation of accepted quotes into digital orders, minimizing manual effort and rework. … Manage supplier interactions across 4,000+ partners - through portals, APIs, and internal orchestration tools - all with visibility in ExpereoOne. Service Delivery & Activation Provide customers with real-time updates on provisioning, installation scheduling, and hardware logistics - delivered through ExpereoOne dashboards or partner API integrations. Ensure predictable, proactive service activation and clean technical handover. Billing & Revenue Readiness Align product More ❯

and electrical engineering and maintenance, security systems and software, and foodservice equipment services. They are seeking a skilled and motivated CCTV, Intercom & Access Control Engineer to join their growing Service & Maintenance team. This is an exciting opportunity to work with a leading security systems provider, delivering high-quality support across London and the Southeast . Are you the right … interpersonal skills and ability to liaise with technical and non-technical clients City & Guilds or NVQ in Electronic Engineering (or equivalent) preferred Competent in using laptops, commissioning software, and service documentation tools Must have own hand tools (all other tools will be supplied) High attention to detail and excellent troubleshooting ability Strong time management and organisation skills Positive, can … do attitude with a commitment to quality service Capable of working independently and as part of a team What will your role look like? Perform planned maintenance on CCTV, Access Control, and Intercom systems at client sites Diagnose and repair faults, ensuring minimal disruption and excellent service delivery Participate in an on-call rota to provide out More ❯

In this role, you will manage day-to-day client relationships and lead a team of assignment management case advisors. You'll play a key role in delivering exceptional service to our diverse portfolio of multinational clients across the UK, EMEIA, and globally. Our Assignment Services offering is built around two core pillars: Mobility Transformation - Advising clients on how … opportunities by leveraging and expanding internal and external networks. Challenge the status quo by proposing and leading clients in new strategic directions. Project manage mobility transformation engagements, exploring flexible delivery models to meet client needs. Utilize technology to enhance service delivery and add value for clients. Drive value creation for both EY and clients while maintaining appropriate More ❯

PCN. The core objective of this role is to support the PCN and its practices to deliver ongoing improvement to services. The role will require experience in quality/service improvement with expertise in transformational change and a good understanding of general practice systems and processes, including familiarity with general practice digital systems and how they can be used … duties of the job The post holder will work with the PCN Clinical Director and the leadership within the Primary Care Network (PCN) to create a vision to guide service improvements, identify opportunities to make tangible positive transformation, and provide the inspiration, expertise and leadership to deliver changes in a collaborative way. The post holder will work closely with … staff working at practices, such as practice managers and staff at the PCN to understand current service models, identify challenges, agree priorities for improvement and then support these to be delivered. The post holder will develop relationships with peers across other PCNs to share learning and expertise at place or system level. The post holder will need to have More ❯

strategic AI initiative delivery. Key Responsibilities: Collaborate with the AI & Infrastructure Operations portfolio owner to define objectives and execution strategies. Oversee multiple projects and programmes, managing dependencies, risks, and delivery alignment. Act as the primary liaison between project managers, technical teams, and governance forums. Deliver consistent portfolio-level reporting on performance, risks, and progress to senior leadership. Lead portfolio … access management). Strong skills in portfolio, programme, and project management across strategic and BAU streams. Expertise in financial planning, resource management, and stakeholder engagement. Deep knowledge of IT service delivery and operational excellence frameworks. Familiarity with Agile and Waterfall methodologies. Proficiency in Microsoft Project, Excel, PowerPoint, and reporting tools. Role Details: Permanent Competitive salary and comprehensive benefits More ❯

agile team contributing to software that makes a meaningful difference. About Selected Interventions We're a software and services company powering the environmental sector through our class-leading ECHO Service Management Framework. Built on a Microsoft stack and deployed via Azure, ECHO is used by global, multi-billion turnover companies to manage complex field operations through a seamless suite … analysts, and fellow engineers to deliver solutions that meet customer needs and align with our product and technical strategies. Day-to-Day Responsibilities • Collaborate across teams to ensure smooth service delivery and software releases. • Deliver high-quality, maintainable mobile software. • Follow coding standards and best practices. • Apply modern development standards to improve our mobile apps. • Participate in code More ❯

underpin DCC's testing capability. As Test Governance Manager, you will manage a team including a Test Governance Lead and Test Operations Leads. Together, your team will oversee the delivery of services spanning test governance, test operations, stakeholder advisory boards, regulatory compliance, people planning, and financial administration. What will you be doing? Test Governance & Operations Coordinate DCC's engagement … reporting, forecasting, and identifying areas for cost/value optimisation. Data & Insights: Proven ability to analyse complex datasets and drive informed decision-making. Customer Operations: Strong track record of service delivery and managing stakeholder expectations through SLAs. Programme & Project Management: Able to independently coordinate multiple, interdependent activities. Continuous Improvement: Familiar with structured problem-solving and change implementation. Stakeholder More ❯

delivering exceptional service. Tracking and reporting on sales progress, managing the sales pipeline, and providing regular updates to management. Working with internal teams (sales, marketing, technical) to ensure seamless service delivery and client success. Product Knowledge: Developing expertise in my client's solutions, particularly Microsoft products and licensing solutions (e.g., Office 365, Azure). Client Communication: Communicating effectively More ❯

a dynamic legal innovation team in central London. This is a fantastic opportunity to work at the intersection of law and technology, helping to shape the future of legal service delivery in a leading London-based firm. Experience Required: Proven experience in legal technology or legal operations, ideally within a law firm in a similar role/Business More ❯

a dynamic legal innovation team in central London. This is a fantastic opportunity to work at the intersection of law and technology, helping to shape the future of legal service delivery in a leading London-based firm. Experience Required: Proven experience in legal technology or legal operations, ideally within a law firm in a similar role/Business More ❯

Engineers, Product and Technical Operations Teams to communicate potential product enhancements and streamline issue resolutions Act as the voice of the customer, providing insights to internal teams to enhance service delivery and align product development with customer needs Identify account growth opportunities via upselling and cross-selling or expanding into new regions/teams/use cases Maximise More ❯