301 to 325 of 789 Service Delivery Jobs in London

immersive and digital learning through research, networking and professional development. Project and Collaboration Manage delegated project responsibilities for immersive technology and AI initiatives, ensuring delivery aligns with College objectives. Learning Resource Centre (LRC) Support Work as part of the LRC team, providing cover and support when required. Support student … troubleshooting hardware and software issues and liaising with IT colleagues. Assist with the organisation, maintenance and use of Learning Centre equipment. Provide front-line service at LRC service points, supporting learners to access resources, technology and digital tools. Help create online and paper-based guides and materials ...

specialist Digital Engineering, Data & Analytics and AI teams to translate complex client challenges into practical, scalable and increasingly AI-enabled finance solutions. Beyond programme delivery, you will contribute to the growth of the Finance Transformation practice through senior client relationship development, opportunity shaping, proposal development, solution design, mentoring … organisations, aligning operating model, process, technology, data, controls and AI capabilities with business objectives. Design future-state Finance Target Operating Models covering service delivery, organisation structure, governance, controls and technology enablement. Identify and quantify transformation opportunities across Finance, developing transformation roadmaps and business cases with clear value-realisation ...

runbooks and integrations with ServiceNow, SCOM, Active Directory, Azure AD/Entra ID and related enterprise platforms. Operating within a highly governed, ITIL-aligned service model, the post-holder ensures automation services are available, secure, compliant and delivered in line with agreed SLAs, change controls and operational standards. … maintain operational documentation, runbook guidance, knowledge articles and support procedures Investigate incidents and problems relating to automation services, supporting root cause analysis and service improvement activity Ensure all changes are delivered in accordance with agreed standards, security controls, customer processes and defined change windows Support service restoration ...

part of a wider technology-enabled change initiative, the organisation is investing in new processes, operating models and ways of working to enhance service delivery, operational efficiency and user experience across a complex stakeholder environment. This role offers the opportunity to contribute to a high-profile transformation with … value tracking. Stakeholder engagement within complex organisations. Workshop facilitation and senior stakeholder management. Higher Education sector experience. Accommodation, housing, student services, or customer service transformation programmes. Experience with SaaS platform implementations. Familiarity with self-service, automation, and digital service transformation initiatives. What's on OfferPlay ...

part of a wider technology-enabled change initiative, the organisation is investing in new processes, operating models and ways of working to enhance service delivery, operational efficiency and user experience across a complex stakeholder environment. This role offers the opportunity to contribute to a high-profile transformation with … value tracking. Stakeholder engagement within complex organisations. Workshop facilitation and senior stakeholder management. Higher Education sector experience. Accommodation, housing, student services, or customer service transformation programmes. Experience with SaaS platform implementations. Familiarity with self-service, automation, and digital service transformation initiatives. What's on OfferPlay ...

reference architecture of established patterns, principles and guidelinesContribute to the development of the Security Practice skills and capabilities to ensure consistent high quality of service delivery and expertise. Active coaching and mentoring of junior members of the teamContribute to the development of collateral to support Security Consulting … market’s propositions and service offerings.Contribute to the development and presentation of compelling client proposals collaborating with teams across our business.Contribute to documented Information Security Management Plans which incorporate Regulatory, Legal and Compliance in relation to applicable security policies. Standards and guidelinesContribute to the identification of identified risks ...

Innovation & Change Team Member to join our Finance & Projects Group. This is your opportunity to work at the intersection of law, technology and client delivery, helping to transform how legal services are delivered for some of the firm's most significant clients. Working alongside lawyers, technologists and innovation specialists … services. From sophisticated legal operations platforms and document automation programmes to GenAI-enabled due diligence solutions, you'll help shape the future of legal delivery in a collaborative and forward-thinking environment.The OpportunityYou will work closely with clients, lawyers, technologists and business professionals to identify opportunities for innovation ...

leaders to make well-informed, strategic decisions. Join one of Info-Tech’s fastest growing team, the Partner Division develops deep relationships with Managed Service Providers, Consulting firms and other Technology services organizations. We improve Partners service delivery capabilities, grow their service offerings and business profitability. ...

colleagues across the organisation to deliver important public and charitable outcomes. In addition, you will provide functional leadership across infrastructure operations, taking ownership of service quality, monitoring workloads, overseeing ticket queues and driving issues through to resolution.This is an opportunity to use your technical expertise in an organisation where … communities we serve.If you're an experienced infrastructure professional with a strong networking background who enjoys taking ownership, driving improvements and ensuring excellent service delivery, we'd love to hear from you.Job RequirementsWe are looking for a technically strong, self-motivated professional who combines excellent networking expertise with ...

team dedicated to designing and supporting innovative AI solutions. Your day-to-day responsibilities will involve managing talented engineers while overseeing end-to-end delivery of generative AI models and machine learning applications tailored for diverse business needs. You will work collaboratively with digital transformation experts to translate complex … Manage and develop a team of approximately five AI Engineers, fostering their growth and capability while setting clear objectives and priorities. Oversee the design, delivery, and ongoing support of high‐quality AI solutions including generative AI models, RAG-based architectures, agentic systems, and machine learning applications. Collaborate closely with ...

profit organisations. But no matter who they are or why they’ve reached out to us, we provide a world-class service every step of the way. And that’s possible thanks to the entrepreneurial spirit and conscientious approach to work that you’ll find across … Chance is a place where the brightest minds and the best of colleagues meet.Job DescriptionThe roleThe Legal Technology Advisor (LTA) is an ambitious, analytical delivery specialist, passionate about digital transformation—including the practical use of Artificial Intelligence—who operates at the intersection of law and technology across One Europe. ...

Payroll)Location: United Kingdom (Remote)Start Date: ASAPEmployment Type: PermanentWe are seeking an experienced Workday Certified Senior Project Manager to lead the successful delivery of Workday transformation programmes for enterprise clients. In this role, you will be responsible for managing the end-to-end implementation lifecycle, ensuring projects … delivered on time, within budget, and to the highest quality standards.Working closely with client stakeholders, delivery teams, and Workday partners, you will drive governance, manage project risks, oversee milestone approvals, and ensure clients realise maximum value from their Workday investment. This is an excellent opportunity for a seasoned Workday ...

future-state architecture strategies.Leading architecture governance and ensuring technical integrity across the estate.Acting as a trusted advisor to senior customer stakeholders.Working closely with delivery, engineering and service leadership teams.Supporting architectural decision-making within commercial and contractual frameworks.Mentoring and guiding architects and technical teams across the account.What … governance and Design Authority experience.Exceptional stakeholder management and customer engagement skills.Proven technical leadership and team leadership experience.Strong commercial awareness and an understanding of managed service delivery models.The ability to translate technical strategy into practical business outcomes. ...

profit organisations. But no matter who they are or why they've reached out to us, we provide a world-class service every step of the way. And that's possible thanks to the entrepreneurial spirit and conscientious approach to work that you'll find across … place where the brightest minds and the best of colleagues meet. Job DescriptionThe roleThe Legal Technology Advisor (LTA) is an ambitious, analytical delivery specialist, passionate about digital transformation—including the practical use of Artificial Intelligence—who operates at the intersection of law and technology across One Europe. Embedded within ...

architecture strategies. Leading architecture governance and ensuring technical integrity across the estate. Acting as a trusted advisor to senior customer stakeholders. Working closely with delivery, engineering and service leadership teams. Supporting architectural decision-making within commercial and contractual frameworks. Mentoring and guiding architects and technical teams across … Authority experience. Exceptional stakeholder management and customer engagement skills. Proven technical leadership and team leadership experience. Strong commercial awareness and an understanding of managed service delivery models. The ability to translate technical strategy into practical business outcomes. ...

support revenue growth and drive continuous improvement across the organisation. The successful candidate will be a strong people leader, experienced in sales operations, customer service and account support, who can balance service excellence with insight led decision making and cross functional collaboration. You'll be; Retailer Experience & Order … consistent and high-quality retailer experience across all touchpoints Acting as an escalation point, resolving complex issues while strengthening retailer trust and relationships Ensuring service delivery aligns with agreed SLAs and supports commercial objectives Voice of the Retailer & Insight Generation Acting as a key conduit for retailer feedback ...

running of AMRA's Digital Operations function. Working alongside the Usage Processing, Finance Operations, and BI & Automation teams, you'll help ensure the successful delivery of our global digital administration services while driving operational excellence across the function. This is a hands‐on operational leadership role. You'll take … ownership of cross‐functional workflows, support teams in resolving complex operational issues, lead projects to improve processes and service delivery, and help shape the future direction of the Digital Operations function. You'll work closely with internal stakeholders across Operations, Finance, and Technology to ensure our services continue ...

place where you can grow, belong and thrive.Your day at NTT DATAWe are currently recruiting Security Architects to join our growing client advisory & delivery business.NTT DATA is one of the world’s largest Global Security services providers with over 7500 Security SMEs and Integration partner to many … architecture of established patterns, principles and guidelines• Contribute to the development of the Security Practice skills and capabilities to ensure consistent high quality of service delivery and expertise. Active coaching and mentoring of junior members of the team• Contribute to the development of collateral to support Security Consulting ...

support - it requires ownership of live operational technology , including ticketing systems, validators, gates, kiosks, and other passenger-facing devices that are critical to daily service delivery. You will lead a multi-disciplinary team responsible for ensuring high availability, rapid incident response, and seamless customer experience across all front office … support and operation of front office systems and field devices , ensuring reliable performance across stations and customer environments. Oversee the delivery of L2 and L3 support services , with a strong focus on real-time operational impact and customer experience . Act as the senior escalation point for major incidents ...

running of AMRA's Digital Operations function. Working alongside the Usage Processing, Finance Operations, and BI & Automation teams, you'll help ensure the successful delivery of our global digital administration services while driving operational excellence across the function. This is a hands-on operational leadership role. You'll take … ownership of cross-functional workflows, support teams in resolving complex operational issues, lead projects to improve processes and service delivery, and help shape the future direction of the Digital Operations function. You'll work closely with internal stakeholders across Operations, Finance, and Technology to ensure our services continue ...

Payroll)Location: United Kingdom (Remote)Start Date: ASAPEmployment Type: PermanentWe are seeking an experienced Workday Certified Senior Project Manager to lead the successful delivery of Workday transformation programmes for enterprise clients. In this role, you will be responsible for managing the end-to-end implementation lifecycle, ensuring projects … delivered on time, within budget, and to the highest quality standards. Working closely with client stakeholders, delivery teams, and Workday partners, you will drive governance, manage project risks, oversee milestone approvals, and ensure clients realise maximum value from their Workday investment. This is an excellent opportunity for a seasoned ...

services. Translate business requirements into structured solution designs that consider process alignment, stakeholder engagement, and operational impact. Guide customers in embedding Nexthink into service management and cross-functional operational workflows. Empower customers to fully adopt Nexthink solutions while maintaining trusted advisor status. Support customers in progressing toward defined milestones … clarify information using strong communication skills across various platforms. Commit to customer satisfaction, act with integrity, and treat colleagues with respect, promptly addressing service delivery issues. Ensure timely and accurate compliance with service processes, including schedule management, reports, expenses, and timesheets. QualificationsRequired Qualifications 3–5 years ...

partnership with the solutions Architect to ensure minimal disruption to the project Configure and customize our solutions to meet client-specific requirements Client Engagement & Delivery Build and maintain strong client relationships with all relevant stakeholders Understand client needs and provide support to deliver tailored solutions Communicate effectively with clients … Drive client adoption and ensure successful implementation of our solutions Project Support Contribute to the management of projects from inception to completion Ensure timely delivery and adherence to budget in partnership with the Delivery Manager and client stakeholders Be able to apply project management methodologies to track progress ...

operational leadership across application services, end-user support and London-based corporate IT network and systems resources.The role combines technology leadership with oversight of service delivery, projects and infrastructure. Responsibilities will include:Leading the team responsible for Entrata application services, covering availability, performance, upgrades, incidents and vendor relationships.Leading … assessments while acting as a senior escalation point for technology issues.The Senior IT Manager/IT Director will bring together several areas of technology delivery, providing clear direction to teams while maintaining effective relationships with senior stakeholders.The skills needed and requirementsWe are looking for a senior technology leader ...

Responsibilities Configure and maintain products within the platform. Support the introduction and onboarding of new products and services. Work closely with Product Managers, Service Delivery Managers and other stakeholders. Investigate and resolve incidents, problems and service issues. Implement and manage changes through established governance processes. Reconfigure products … services as operational requirements evolve. Support testing, validation and acceptance of new functionality. Perform routine administration, maintenance and support activities. Contribute to continual service improvement initiatives. Ensure services remain secure, reliable and aligned to business requirements. Essential Experience Previous experience in an Application Support, Application Operations or Platform Support ...