301 to 325 of 535 Service Delivery Jobs in London

Enterprise Product teams, ensuring clear RACI roles for effective project management What you'll need 4+ years experience in a customer-facing role, preferably in customer Implementation, onboarding, or service delivery Experience with technical support, such as identity providers (Active Directory, Azure, Okta) and enterprise security solutions (SAML/SSO, DLP, SIEM) Excellent communication and project management skills More ❯

sustainability, and vendor performance. Partner with insurance brokers and providers to manage renewals, pricing, and contracts. Lead provider relationships, partnering with senior provider contacts to proactively evolve offerings, enhance service delivery, and ensure alignment with BCG's changing needs, while positioning BCG as a leader in employee benefits innovation and best practice. Leverage strong negotiation skills to craft More ❯

across the EMEA region. - Collaborate with legal teams and clients to define scope, budgets, timelines, and governance. - Promote and implement legal tech and AI/legal solutions to improve service delivery. - Act as a Solutions ambassador within practice groups, identifying opportunities for innovation. - Drive continuous improvement in legal processes, tools, and methodologies. - Partner with Innovation, AI, Business Development, IT More ❯

face-to-face meetings and Quarterly Business Reviews (QBRs). You'll work alongside technical and solutions teams to spot new commercial opportunities, gather client feedback, and improve overall service delivery. Key Responsibilities: Conduct QBRs and face-to-face client meetings Create and present detailed technology roadmaps with commercial insights Communicate technology and company updates to clients clearly and More ❯

across the EMEA region. - Collaborate with legal teams and clients to define scope, budgets, timelines, and governance. - Promote and implement legal tech and AI/legal solutions to improve service delivery. - Act as a Solutions ambassador within practice groups, identifying opportunities for innovation. - Drive continuous improvement in legal processes, tools, and methodologies. - Partner with Innovation, AI, Business Development, IT More ❯

and responding to game related threats like leaks, cheats, piracy, copyright abuse and account compromise. Managing our security operations outsourcing partners to maximise the value and quality of their service delivery. Maintaining a broad understanding of IT/online environments and key company assets to enhance decision making and response to incidents. Tool and Platform Management Maintaining and optimising More ❯

or technology environment. Experience working with complex sales cycles, long-term account plans, and multi-stakeholder engagements. Broad understanding of digital transformation, customer engagement platforms, cloud, AI, and managed service delivery. Strong commercial and financial acumen with a consultative approach to solution selling. Confident communicator, able to present technical solutions clearly to both technical and non-technical stakeholders. Strong More ❯

office is based in London however we have a presence in Edinburgh, Jersey, Leeds, Birmingham and Bristol. The plan was simple: put our clients first by providing a transparent service, designed around what is right for each of them. By drawing together in-depth knowledge and experience from across the industry, we provide a flexible, bespoke service adapted … modern technology stack, adopting a product-based approach to development, and delivering solutions through an agile framework. Our Technology team is responsible for: Software Development Infrastructure DevOps and Automation Service Delivery Project Management Brief Role Objective: The development and QA teams are responsible for developing our core systems to the meet the changing needs of the business. The … to analyse business requirements and to investigate and analyse problems, in order design appropriate solutions. Excellent verbal and written communication abilities. Strong interpersonal skills with a focus on client service and attention to detail. Proven ability to meet project deadlines. Project professionalism, enthusiasm and a willingness to achieve results. At least 3 years experience as a Developer, in a More ❯

creating advanced reporting capabilities that drive organizational insights and strategic decision-making Innovation Leadership - Drive partnerships between HR COEs and Group Digital and Technology to optimize HR processes through service design and strategic technology implementation, identifying emerging HR technologies that enhance employee experience Enterprise Transformation - Understand HR needs and spearhead digital transformation initiatives across the HR function with significant … business impact, working with users to evaluate service efficacy and recommend improvements Digital & Analytics Portfolio Management - Partner with Group Digital & Technology to facilitate a portfolio of transformation initiatives, ensuring value-driven investment decisions and developing metrics to gauge HR process effectiveness Data Governance & Risk Management - Collaborate with technical teams to create frameworks ensuring data integrity, accessibility, and compliance across … fostering learning through innovative programs like and facilitating global collaboration through community dashboards. About You You're an experienced leader who thrives at the intersection of people strategy, HR service design, digital innovation, and workforce analytics. Your consultative approach allows you to translate complex business challenges into transformative digital solutions. You possess exceptional influencing skills that enable you to More ❯

often (in days) to receive an alert: Location: UK - Hatfield, UK - London, UK - Mobile England, UK - Nottingham, UK - Reading Job-ID: 213142 Contract type: Standard Business Unit: Customer Success & Service Delivery Life on the team The Group Manager - Services Partnering will lead a team of International Partner Managers within Group Managed Services who develop and manage Computacenter's … services partner strategy aligned with Computacenter's overall Managed Services growth objectives. Build and manage a diverse portfolio of partners capable of delivering high-quality outsourced and out-tasked service outcomes. Identify, recruit, and on-board strategic partners, ensuring alignment with Computacenter's service standards and customer needs. Drive partner enablement programs to ensure partners have the necessary … knowledge and skills to deliver Computacenter's services. Cultivate and maintain strong relationships with key stakeholders within partner organisations. Monitor partner performance and ensure adherence to service level agreements (SLAs). Deliver cost savings/avoidance to enhance Computacenter's competitiveness and support growth. Performance indicators Effective management and development of the partner managers. Effective cascade and delivery More ❯

Lead and manage financial due diligence assignments, including vendor, pre-acquisition, pre-investment, and IPO-related work Take full ownership of projects, including scoping, budgeting, fieldwork management, and client delivery Draft high-quality reports and present key findings to stakeholders Collaborate with cross-functional teams (e.g. tax, audit) to ensure integrated service delivery Support with onboarding, compliance More ❯

measures. The successful candidate will lead a team of skilled professionals and collaborate with our global leads and client partners to successfully deliver the UK Timezone of a global service team. This role is 100% remote, based in the U.K. with flexible hours required to support global operations. The role reports into our US-based Service Delivery … to meet baseline standards, handle attendance, timecard tracking and ensure that team members are following applicable laws and regulations in their country. Escalate performance and team morale concerns to delivery managers and people experience team for support and documentation. Required Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field. Certification in cybersecurity More ❯

year fixed term to work within the International Events business to co-ordinate the planning and recording of people involved in our international events, and improve the process and service for the business. This opportunity will focus on our Formula 1 hospitality and may also include other high-profile events as appropriate This role will report to the IT … Service Delivery Team. The following tasks are performed by the shift planner: Before Event Shift Planner needs to make sure the correct departments are set up for the event. Shift Planner communication with Planday making sure all the departments are in the correct time zone. Shift Planner must Geofence the circuit area for all Departments at the event. … use it. Must monitor these and update them throughout the week. Shift Planner must update shift scheduling. Ensure the Restaurant Managers have admin access to approve time for the Service Departments. Must monitor departments and see who is/not using Planday and must communicate this with Team Leader of Department/Crew Control to ensure they clock in More ❯

that an authorised person is on duty at all times, to act as a co-ordination point for the day-to-day activities on site between the team, specialist service partners and Project works, including completion of the necessary permits to work and risk assessments, ensuring that the conduct of all personnel under their control is safe, professional and … buildings in a competent, effective and efficient manner (including HV operations) Controlling all activities being undertaken within the buildings, liaising with site team to be aware of scheduled Specialist Service Provider visits - prepare and have approved Standard Operating Procedures/PTW in advance Ensure that Specialist Service Provider worksheets are signed off that quality of work is inspected … to the highest level of housekeeping Ensure that on a monthly basis the external trackers for site are maintained to an acceptable standard Ensure that a consistent level of service delivery is provided in accordance with the contract SLAs + KPIs. Ensure all record keeping functions are completed on a Daily basis: Timesheets completed fully, signed and countersigned More ❯

IT Support, resolving complex issues and acting as a bridge between Tier 1 support and IT Engineering. Act as a cross-functional liaison, facilitating clear communication and collaboration between service desk, IT Engineering, and Enterprise Security teams. Provide on-call coverage and manage IT incidents, ensuring timely resolution and continuity of service. Mentor and upskill service desk team … systems integration, and AV troubleshooting with deep domain expertise. Leverage and maintain SaaS applications, IDPs like Azure, and MDM platforms such as Jamf and Intune to ensure enterprise-grade service delivery. Drive operational readiness and scalability of self-hosted applications in line with SaaS management standards. Automate routine processes and streamline cross-functional operations using Bash, Python, and infrastructure … deployment, patching, and system maintenance efforts. You might thrive in this role if you: You excel at partnering with cross-functional teams-IT Support, Engineering, and Security-to improve service delivery and manage incidents with clear, timely communication. You are a trusted escalation point for complex IT issues, providing world-class support and ensuring timely resolution across a More ❯

Industry Networking: Attend trade shows, industry events, and networking sessions to grow your pipeline and brand visibility. Team Collaboration: Work closely with operations and move coordinators to ensure smooth service delivery and client satisfaction. Client Onboarding: Support the transition of new accounts from sale to delivery with structured handovers. Performance Reporting: Track and report on sales activity … and structured handover to operations What You'll Need 5+ years in sales/business development within the removals industry Strong knowledge of UK removals processes, pricing structures, and service expectations Proven track record in hitting or exceeding sales targets Excellent interpersonal, communication, and negotiation skills Experience with CRM tools and proficiency in Microsoft Office Strong proposal writing and More ❯

Management , To be responsible for reactive work orders logged on CAFM from inception to completion, providing good customer services, ensuring each job is managed with its assigned priority and service level agreement Liaising with contractors working on planned and reactive maintenance on site and coordinate access including Pentland Group Trading properties Monitor supplier performance against agreed service standard … CAFM system to demonstrate full operational procedures are followed Ensure all PPM's are carried out as per agreed schedule and CAFM schedules remain up to date with relevant service records or certificates Approve, oversee and sign-off quoted works ensuring best value within decision empowerment framework Ensure effective communications are maintained with: Internal customers, managing expectations at all … times by communicating expected activities and resolution timescales, advising of any delays in meeting agreed response times, supplier re-visits (e.g. if parts need to be ordered) Service providers on planned and reactive work requests so maintenance can be carried out efficiently, effectively and with minimum disruption to Location Support with Co-ordination of onsite events Raising of fixed More ❯

our IT and digital provision. We are seeking a pro-active, customer-focused individual looking to develop a career in IT to join our successful team. Reporting to the Service Delivery Manager, you will work pro-actively to manage all tickets on the Colleges helpdesk system. You will act as first point of contact for customers across the … variety of administrative tasks including processing orders of equipment, checking and processing invoices and liaison with suppliers. You will be a positive and enthusiastic team player, with excellent customer service and interpersonal skills. You should have a good working knowledge of Microsoft Office packages, particularly Word, Excel and Outlook and good administrative skills including the ability to prioritise a … and professional development within our supportive and friendly team. Please note, we are unable to offer sponsorship for this role. Notice for Recruitment Agencies: HRUC operates with a managed service provider (MSP) for recruitment services. We do not accept unsolicited emails, CVs, or contact from recruitment agencies. Any CVs or information sent to HRUC outside of this process will More ❯

act as a trusted adviser, mentor Sales and Professional Services teams, align stakeholders, and deliver the highest levels of customer satisfaction. Partnered with the Account Team, Services Sales, and Service Delivery, the Engagement Manager contributes to pre-sales scoping and discovery activities, acting as a conduit across the organisation to develop and articulate comprehensive implementation proposals. The Engagement … success. You may manage multiple projects at once, meet utilisation targets, help build best practices, and manage to agreed business processes. You'll report to the Director of Engagement Delivery and be based at our London office (hybrid or remote within the UK). You will: Manage and drive competing requests across simultaneous customer engagements Identify, pull together, and … milestone reviews, etc.) Manage project P&L to targeted margin results Drive project reviews for management and customers Be responsible for the transition of engagements from pre-sales to delivery, including budget allocation, resourcing assignments, knowledge transfer, and project initiation Ensure that engagements conclude with delighted customers who are willing to be referenced for new potential customers Handle multiple More ❯

angel investors and trusted by some of the continent's most forward-thinking companies. Now, we're looking for a Care Operations Manager to help us scale our care delivery while maintaining an exceptional standard of quality, safety, and impact. The role: This isn't just about operations-it's about shaping the future of how care is delivered … following areas: CareOps Strategy & Execution Designing and owning a scalable, efficient care operations framework aligned with our blended care model Implementing reliable systems for practitioner onboarding, matching, performance, and delivery Collaborating cross-functionally to shape care strategy and bring new service lines to life Provider Pool Managing the recruitment, retention, performance, and satisfaction of our global care pool … skills, languages, and specialties to meet client demand and care quality standards Day to Day Operations Ensuring smooth day-to-day running of CareOps, including response SLAs, quality of delivery, and admin escalations Continuously improving workflows and systems to support practitioner success and user satisfaction Supervision, Training & Development Leading the development and optimisation of our supervision framework Ensuring training More ❯

with other TMK departments (including but not limited to Underwriting Management Team, IT, Pricing and Analytics, Claims, Compliance and Delegated Authority) to drive and shape continuous improvement in the delivery of Customer Outcomes Reporting. Ensure all relevant Regulatory Returns are accurately completed in a timely fashion. Respond proactively to change in internal and regulatory requirements and builds these into … the reporting model as required working closely with UMT. Champion and promote an enhanced workflow process to improve consistency and service delivery within the MI team. It is essential that the successful candidate has a strong MI background with proficiency in statistical and machine learning techniques for complex datasets. Strong programming and data handling skills, particularly in Python More ❯

support Manager to join their team. You will be responsible for the effective management of the admin and scheduling team, you will hold accountability for ensuring that the contract service delivery is to a high standard and meets the client's needs and you will be responsible for the delivery of the maintenance business Provide scheduling of … planned and reactive support to both self-delivery and sub-contractor to meet the contractual requirements Manage a Team of 5 Support Staff members Manage the Helpdesk function and Manage the Out of office support service Scheduling- PPMS Raising Orders and Invoices Support with business administration providing admin support to the contract management team, maintaining/auditing contract More ❯

postholder will work as part of the safeguarding team to ensure Doctor Care Anywhere are providing safe, high quality safeguarding care. The postholder will be responsible for supporting the delivery and management of the organisation-wide safeguarding responsibilities. The post holder's purpose it to support in the development and implementation of the safeguarding plan for Doctor Care Anywhere … time job share Salary : £35,000 FTE Support the Safeguarding Lead with: Meeting the CQC safeguarding standards as outlined in the RCN intercollegiate documents and CQC regulations. Development and delivery of the organisations safeguarding agenda ensuring that quality is embedded within all safeguarding activity undertaken across the organisation. Support in service delivery related to the safeguarding services … for Safeguarding to ensure that staff are familiar with our safeguarding policies and procedures and that these are followed once potential or actual concerns are identified. Contribute to the delivery of Doctor Care Anywhere's Safeguarding priorities, including: Supporting the quality assurance process Support quality assurance programmes that will measure standards, outcomes and risks in respect of safeguarding and More ❯

Overview As a Project Manager you will work as a part of our professional service team to drive all aspects of a client project from inception to deployment. This may include supporting our RMIS, GRC, EHS, and/or Healthcare products. You will work cross-functionally to ensure all projects are completed on-time and on-budget, interfacing with … standard Origami PM toolkit. Builds and maintains project schedule. Manages project scope. Plans and leads external kickoff. Identifies and manages potential scope creep/out-of-scope. Works with Service Delivery Manager to ensure the necessary resources are allocated to the project. Works with Technical Consultant to ensure all deliverables have been assigned to a team member. Plans … onboarding of new Origami colleagues. Depending on size and complexity of project and/or account, may also be assigned to perform duties of technical consultant, solution architect, client service executive. Qualifications Bachelor's Degree in Computer Science, Computer Engineering or Business-related field. 3+ years of previous technical project management experience for Project Manager. Previous system replacement and More ❯

team - Demonstrate thought leadership and build own and team's profile externally and internally - Encourage a culture of learning and development and excellence - Lead by example in terms of service delivery and upholding Hollis values - Recognised by the industry and build reputation within the business and with our clients Expertise: - Ideally the candidate should have relevant experience to … with existing clients - Good at client pitches and competent in securing new opportunities - Assess trends and stays ahead of the commercial environment to assess impact on clients and own service - Engages with Hollis business development and marketing activities Qualifications: - Masters in a relevant degree - Accredited BREEAM assessor (NC, RFO and In Use) - Experience of delivering and leading projects - Chartered … We're independently-owned and independently-minded, not afraid to give honest advice or to be ourselves. We aim to achieve the right balance for you, delivering excellent client service whilst supporting you in fulfilling your potential and achieving your goals. We offer a highly attractive salary and a generous benefits package including: Life assurance and private medical insurance More ❯