376 to 400 of 535 Service Delivery Jobs in London

programme by leading procurement and contractual negotiations for technology and IT operations services. This is a hands-on role focused on securing robust, commercially sound agreements that enable effective service delivery and protect organisational interests. Role Overview You’ll manage the full contract lifecycle, from RFP support through to supplier selection and contract signature to ensuring all legal … commercial, and operational requirements are met. Working closely with transition leadership, you’ll align contractual commitments with delivery expectations and embed commercial risk management throughout. Key Responsibilities Lead the end-to-end contracting process for a major outsourcing initiative. Support supplier evaluation and down-selection, ensuring comprehensive coverage of requirements. Negotiate key terms, service levels, and commercial conditions. … Align contracts with transition plans and operational delivery needs. Embed commercial risk management into all supplier engagements. Contribute to long-term outsourcing and vendor management capability building. Your Experience Extensive experience negotiating and managing outsourcing contracts in IT and technology operations. Proven track record supporting transitions from in-house to outsourced models or between managed service providers. Familiarity More ❯

programme by leading procurement and contractual negotiations for technology and IT operations services. This is a hands-on role focused on securing robust, commercially sound agreements that enable effective service delivery and protect organisational interests. Role Overview You’ll manage the full contract lifecycle, from RFP support through to supplier selection and contract signature to ensuring all legal … commercial, and operational requirements are met. Working closely with transition leadership, you’ll align contractual commitments with delivery expectations and embed commercial risk management throughout. Key Responsibilities Lead the end-to-end contracting process for a major outsourcing initiative. Support supplier evaluation and down-selection, ensuring comprehensive coverage of requirements. Negotiate key terms, service levels, and commercial conditions. … Align contracts with transition plans and operational delivery needs. Embed commercial risk management into all supplier engagements. Contribute to long-term outsourcing and vendor management capability building. Your Experience Extensive experience negotiating and managing outsourcing contracts in IT and technology operations. Proven track record supporting transitions from in-house to outsourced models or between managed service providers. Familiarity More ❯

Economic Innovator of the Year Award. The Role Our Customer Care Team resides within the Client Operations Team, in the Operations business area, and is responsible for ensuring seamless service delivery by acting as the primary support liaison between Patchwork and our customers. Our customers are mostly NHS Trusts who have bespokecomplex implementations and requirements. The end users … themselves, such as clinicians and rota managers. It is the responsibility of our Customer Care Team to quickly resolve queries that come through, maintain high standards of communication and service, and contribute to strong customer relationships. You will be responsible for responding to and answering inbound customer and end user queries through multiple channels, including email (ticketing system), live More ❯

Engineering Lead - London - to £65k plus package Exciting opportunity to join a Leading facilities Management Service Provider supporting one of their fastest growing clients in the global tech industry. Situated in the heart of the City of London. The successful candidate will be awarded a unique opportunity to work in one of the most technically advanced facilities in London … operation, to efficiently and reliably operate within specification while ensuring that records are maintained as required by Operational, Regulatory and Statutory practice. Identifying, Planning & scheduling of PPM in all service delivery aspects. Producing Purchase Orders, Work order numbers and requisition requirements To be familiar with CMMS systems for the use and issuing of small works and PPM requirements … or project works. To adhere to the Maintenance Management system in all engineering practices, including planned and reactive tasks, to meet and exceed the expectations of GRP, and agreed service level agreements. Undertake small installation works, repairs to Mechanical and Electrical plant and equipment Quality Arrangements. Develop and maintain, standard operating procedures (SOP) and Engineering Operational Procedures (EOP). More ❯

growing fire and electrical companies in the South-East of England. RGE was founded in 1985 and our head office is in Chigwell, Essex. We are a leading, accredited service provider with 40 years’ experience of providing Electrical and Fire Compliance services to Housing Associations and Local Authorities across London and the South-East. Job Role for an Administrator … established but fast-growing company and you fulfil the criteria set out below, please get in touch. Provide effective administrative support to the whole company structure to enable excellent service delivery for our clients Play a role in the efficient operation of the team ensuring maximum flexibility to meet changing demands Answer telephones, and deal with all telephone More ❯

Analyst, Reporting & Operations to join our growing team and help bridge the gap between business and tech. If you thrive at the intersection of analytics, systems thinking, and client service-this role is for you. Responsibilities As a Data Analyst, Reporting & Operations , you'll serve as the strategic link between client-facing teams and our technical developers-translating complex … transparent communication Lead regular check-ins to align on goals, capture feedback, and proactively surface new needs Maintain a detailed understanding of project status and ensure best-in-class service delivery Data Integration & Testing Own the setup and maintenance of API connectors and automated reporting pipelines Validate data quality, perform regression testing, and ensure KPI definitions match client More ❯

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. Job Title: Cash in Transit Driver Salary : £34,556.62 per annum What Is the role of a Cash in Transit Officer? Are you … opportunity for you on our team! As a Cash in Transit Officer, you will contribute to the safe and secure movement of cash and valuables between locations to enable service delivery whilst ensuring any business risk is mitigated. What will I be doing as a Cash in Transit Officer? No two days or weeks are the same as … who we are and how we work together and are foundational in our company's history and future. As a Cash in Transit Officer, you will be required to service ATM machines by ensuring the secure transportation and deployment of monies. You will follow company processes and completing all associated documentation in line with operational targets. You will drive More ❯

A boutique management consultancy specialising in local government innovation and digital transformation is seeking an experienced Senior Consultant with a strong background in service design, organisational change and technology-enabled transformation. This role will support a high-impact capability-building programme within a local authority, with a focus on embedding digital tools and data-driven approaches into service delivery. You will work closely with senior service leads across Local Authority Transformation, helping them adopt user-centered design practices alongside digital and data capabilities. You will coach teams on integrating service design with agile delivery, low-code platforms, and data visualisation tools, enabling sustainable transformation and improved outcomes for residents. Key Responsibilities: Provide hands-on … coaching to service leads on applying service design and digital transformation tools Design and deliver training sessions that integrate user-centered design with digital workflows, agile methods and data literacy Support service leaders to embed digital thinking into service redesign and organisational reform Collaborate with transformation teams, IT, data and digital leads to align efforts across More ❯

A boutique management consultancy specialising in local government innovation and digital transformation is seeking an experienced Senior Consultant with a strong background in service design, organisational change and technology-enabled transformation. This role will support a high-impact capability-building programme within a local authority, with a focus on embedding digital tools and data-driven approaches into service delivery. You will work closely with senior service leads across Local Authority Transformation, helping them adopt user-centered design practices alongside digital and data capabilities. You will coach teams on integrating service design with agile delivery, low-code platforms, and data visualisation tools, enabling sustainable transformation and improved outcomes for residents. Key Responsibilities: Provide hands-on … coaching to service leads on applying service design and digital transformation tools Design and deliver training sessions that integrate user-centered design with digital workflows, agile methods and data literacy Support service leaders to embed digital thinking into service redesign and organisational reform Collaborate with transformation teams, IT, data and digital leads to align efforts across More ❯

A boutique management consultancy specialising in local government innovation and digital transformation is seeking an experienced Senior Consultant with a strong background in service design, organisational change and technology-enabled transformation. This role will support a high-impact capability-building programme within a local authority, with a focus on embedding digital tools and data-driven approaches into service delivery. You will work closely with senior service leads across Local Authority Transformation, helping them adopt user-centered design practices alongside digital and data capabilities. You will coach teams on integrating service design with agile delivery, low-code platforms, and data visualisation tools, enabling sustainable transformation and improved outcomes for residents. Key Responsibilities: Provide hands-on … coaching to service leads on applying service design and digital transformation tools Design and deliver training sessions that integrate user-centered design with digital workflows, agile methods and data literacy Support service leaders to embed digital thinking into service redesign and organisational reform Collaborate with transformation teams, IT, data and digital leads to align efforts across More ❯

A boutique management consultancy specialising in local government innovation and digital transformation is seeking an experienced Senior Consultant with a strong background in service design, organisational change and technology-enabled transformation. This role will support a high-impact capability-building programme within a local authority, with a focus on embedding digital tools and data-driven approaches into service delivery. You will work closely with senior service leads across Local Authority Transformation, helping them adopt user-centered design practices alongside digital and data capabilities. You will coach teams on integrating service design with agile delivery, low-code platforms, and data visualisation tools, enabling sustainable transformation and improved outcomes for residents. Key Responsibilities: Provide hands-on … coaching to service leads on applying service design and digital transformation tools Design and deliver training sessions that integrate user-centered design with digital workflows, agile methods and data literacy Support service leaders to embed digital thinking into service redesign and organisational reform Collaborate with transformation teams, IT, data and digital leads to align efforts across More ❯

and private accommodation providers with a full facilities management service. We hold contracts with many major Universities year in year out and we design and perform a programme of service that delivers whatever the timescale. We provide a national operation which varies from an individual service or as part of an integrated solution. Our customers keep choosing us … because of our positive attitude, and understanding of their challenges and they recognise the quality of our service delivery that comes with a promise With a National portfolio of over 21 Universities and leading private accommodation providers, the Company is seeking to build on its success by expanding its services opening up new offering for full FM support. More ❯

be given the opportunity to lead a team of professionals and expected to manage all aspects of a buy-side corporate finance transaction. You will be responsible for exceptional service delivery within the team and also expected to actively contribute to business development and origination activities. You will be responsible for the appraisal and development of a team … all aspects of buy-side advisory services. The role will require the individual to: Have worked in transaction services, or the wider corporate finance/financial investigations lines of service for 4-5 years They should ideally be fully qualified (albeit exceptions can be made in certain circumstances). Be self-motivated and show strong values of ownership in … the key questions that the DD needs to answer. Prepare formal proposals in respect of new work opportunities and potential client introductory meetings. Be responsible for the preparation and delivery to the partner of market leading 'client ready' due diligence reports that are "Robust, Relevant and Insightful". This must include the drafting of well-structured and concise 'Key More ❯

planning and execution of operational readiness activities for transformation and migration programmes in the financial services sector. Process Definition & Interim Operations: Design, document, and implement interim processes to maintain service delivery during transition periods. Oversee start/stop planning for BAU activities to ensure minimal disruption. Incident Management Leadership: Establish, lead, and coordinate incident management teams to address More ❯

planning and execution of operational readiness activities for transformation and migration programmes in the financial services sector. Process Definition & Interim Operations: Design, document, and implement interim processes to maintain service delivery during transition periods. Oversee start/stop planning for BAU activities to ensure minimal disruption. Incident Management Leadership: Establish, lead, and coordinate incident management teams to address More ❯

the latest guidance. Provide stakeholder management across the group on operational resilience matters. Participate in workshops and update process maps to reflect changes to underlying systems which could impact service delivery to clients. Facilitate the company's business continuity approach, testing and reporting, across all offices. More ❯

or accessible interview locations, please contact us at . We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation. Business Area Business Area Service Delivery Primary Location More ❯

communicator: whether it's a board-level deck or a five-minute floor-walk, you make tech accessible Continuous learner: passionate about legal innovation, AI ethics and best-practice service delivery We are committed to equal opportunity and encourage applications from every background, identity and lived experience. If you're keen to propel legal services into the AI More ❯

and insight. Design smart solutions : Craft high-level implementation plans and guide Proof-of-Concept (POC) projects to success. Collaborate across the business : Work closely with Product Management, Marketing, Service Delivery, and Channel Partners to support revenue growth. Lead from the front : Represent Mimecast at industry events and evangelize our platform to technical and executive stakeholders. What You More ❯

similar sales methodologies to ensure accuracy in forecasting. Team environment You'll join a small, agile team of dedicated professionals, all working towards the common goal of revolutionising government service delivery and improving citizens lives. Our team is mobile, adaptable, and passionate about making a real difference in the public sector. This role offers an exciting opportunity to More ❯

with giants like Google DeepMind and prestigious educational institutions like MIT, Stanford, Oxford, UCL, and Imperial College London. We are a Google Cloud Partner and a select NVIDIA Elite Service Delivery Partner. We have been listed among notable players in AI, fast-growing companies, and Europe's 1000 fastest-growing companies in 2022 by Statista and the Financial More ❯

with giants like Google DeepMind and prestigious educational institutions like MIT, Stanford, Oxford, UCL, and Imperial College London. We are a Google Cloud Partner and a select NVIDIA Elite Service Delivery Partner. We have been listed among notable players in AI, fast-growing companies, and Europe's 1000 fastest-growing companies in 2022 by Statista and the Financial More ❯

Start in a role that is a cornerstone in revolutionising the UK public sector. By crafting strategic technical solutions aligned with user needs, it ensures efficient, secure, and innovative service delivery. With hands-on guidance, it shapes the future of digital infrastructure, driving impactful transformation and enhancing citizen experiences across the nation. Discover the power of an award-winning More ❯

e.g., HubSpot or Salesforce). Track ongoing client projects and ensure timely internal communication on status and deadlines. Collaborate across internal teams (sales, compliance, technical services) to ensure cohesive service delivery. Identify opportunities for client relationship enhancement and communicate these insights to senior team members. Qualifications: Bachelor's degree or equivalent experience preferred. Exceptional organizational skills and attention to More ❯

exceptional client experiences. Knowledge of corporate governance and boardroom dynamics is a plus but not essential. A commitment to embodying our core values of inclusivity, kindness, and excellence in service delivery. We pride ourselves on our great working environment and package. Here's some of what's on offer: Competitive salary & pension scheme Personal performance bonus 26 days holiday More ❯