function. Diverse experience working across sectors, regions, and clients. A proven track record of demonstrating end-to-end accountability, exceeding customer expectations, and achieving servicedelivery excellence. More ❯
to translate data into customer insights and leverage with customer engagement strategies Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, ServiceDelivery) Might haves: Strong consultative selling experience from another industry and the desire to move into a career in Telecoms Behaviours Tenacity – Ability More ❯
to translate data into customer insights and leverage with customer engagement strategies Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, ServiceDelivery) Might haves: Strong consultative selling experience from another industry and the desire to move into a career in Telecoms Behaviours Tenacity – Ability More ❯
teams of future thinkers to reach new heights. Our core values-leadership, integrity, care, inclusion, and collaboration-guide every decision and action, ensuring impactful servicedelivery where it matters most. Connect to your opportunity As a professional in Deloitte's TTC team, you will help maximize the strategic More ❯
accuracy in forecasting. Team environment You'll join a small, agile team of dedicated professionals, all working towards the common goal of revolutionising government servicedelivery and improving citizens lives. Our team is mobile, adaptable, and passionate about making a real difference in the public sector. This role More ❯
to translate data into customer insights and leverage with customer engagement strategies. Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, ServiceDelivery). Working knowledge of MS Office suite. Might haves: Strong consultative selling experience from another industry and the desire to move into More ❯
CDM applications. Provide assistance to the company with regards business development and continual improvement through collaboratively working with other disciplines to enhance Systra's servicedelivery and processes. Provide Advice and Management on issues involving CDM and hazard management as well as other regulatory requirements relating to Systra More ❯
months. Job Description As the Office Services Manager, you will be: Ensuring efficient and smooth office operations. Coordinating with other departments for effective service delivery. Managing office budgets and expenses. Organising office maintenance and repair work. Ensuring compliance with health and safety regulations. Procuring office supplies and equipment. Providing More ❯
operations through effective SRE practices. Core Responsibilities Infrastructure Excellence: Design, manage, and evolve our cloud-based infrastructure to support high-traffic applications and seamless service delivery. Secure Deployment: Develop and refine our deployment pipelines with a focus on automation and security to ensure smooth, reliable software releases. Collaboration & Insights More ❯
operations through effective SRE practices. Core Responsibilities Infrastructure Excellence: Design, manage, and evolve our cloud-based infrastructure to support high-traffic applications and seamless service delivery. Secure Deployment: Develop and refine our deployment pipelines with a focus on automation and security to ensure smooth, reliable software releases. Collaboration & Insights More ❯
of contact, addressing client needs and providing FX solutions. Monitor client performance and satisfaction, identifying upselling opportunities. Collaborate with internal teams to ensure seamless service delivery. Strategic Contribution Work closely with senior leadership to align business development efforts with company goals. Provide insights and recommendations based on market trends More ❯
of contact, addressing client needs and providing FX solutions. Monitor client performance and satisfaction, identifying upselling opportunities. Collaborate with internal teams to ensure seamless service delivery. Strategic Contribution Work closely with senior leadership to align business development efforts with company goals. Provide insights and recommendations based on market trends More ❯
such as 30 days' vacation, private medical insurance, and additional leave for charitable activities. Flexibility and mobility are essential for onsite client work and service delivery. More ❯
network, collaborating with teams worldwide. Coach and mentor junior team members, fostering a high-performance culture. Leverage technology and analytics to enhance efficiency and service delivery. What We're Looking For We need a proactive, client-focused leader with a strong background in UK/US expatriate tax and More ❯
and set up offices across the globe. We've also attracted high-profile investors and partners who have shared our mission to transform legal service delivery. We're still not satisfied. The potential exists to completely revolutionise the practice of law. The start of this decade has delivered LawAdvisor More ❯
Senior Delivery Practice Manager - Data & Analytics, ASEAN Professional Services Job ID: Amazon Web Services Singapore Private Limited The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our ProServe Shared Delivery Team (SDT) at Amazon Web Services (AWS). … In this role, you'll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams. As a DPM you will … be responsible for building and managing a team of Delivery Consultants and/or Engagement Managers working with customers and partners to architect and implement innovative solutions. You'll routinely engage with Director, C-level executives, and governing boards, whilst being responsible for opportunity capture and driving engagement delivery. More ❯
Location: London Salary: GBP 60000 Posted Date: 06 May 2025 Closing Date: 20 May 2025 We have an exciting opportunity for a Service Analyst (Grade 11) to join the Settlement and Insight team on a permanent basis. Team Overview: The Settlement and Insight (S&I) team is responsible for … and customer needs. We handle customer inquiries across key products and solutions, aiming to enhance these through process and technology improvements. Job Purpose: The Service Analyst supports operational delivery of customer services, ensuring services meet business rules and performance standards. The role focuses on continual service improvement … reducing disruptions, and increasing self-service capabilities. Knowledge management is essential for efficient service delivery. Key Responsibilities: Provide advice, support, guidance, and training to customers. Develop SME knowledge of relevant products and codes. Research and understand rules via BSC and related documents. Offer SME advice on products. Develop More ❯
and maintain monitoring systems to proactively identify and resolve issues. Application Support: Manage application support activities to ensure the prompt resolution of incidents and service requests. Collaborate with the Application Support Manager to develop and implement effective support processes and documentation. Ensure all applications are updated, patched, and maintained … in line with best practices. Technical Project Management: Oversee the planning, execution, and delivery of technical projects. Work closely with the Technical Project Manager to ensure projects are completed on time, within scope, and budget. Facilitate communication and collaboration between project teams and stakeholders. Cyber Security and Compliance: Ensure … Ensure quality assurance processes are followed to maintain high standards. Strategic Planning and Improvement: Develop and implement strategies to enhance digital operations and IT service delivery. Identify opportunities for process optimisation and efficiency gains. Stakeholder Communication: Act as the primary point of contact for all digital operations-related matters. More ❯
with Operations Managers to investigate and gather reasons for complaints and incidents Assist with business cases, proposals and tender submissions as required Create Commercial, ServiceDelivery and Quarterly Executive Reports for the Sydney-Metro contract, liaising with other depots as required Liaise with other departments and external bodies … to arrange for new/replacement vehicles to be reported, installed with relevant equipment, and transitioned into service About You: Excellent communication skills, both written and verbal Strong relationship-building and managing skills Well organised and can successfully work with strict deadlines High accuracy of data information Proven experience More ❯
KNOW You'll be working within a team who have their own portfolio of customers and meeting internal and external Key Performance Indicators and Service Level Agreements. You will assist customers to help them understand and reduce their risk and seek out new opportunities. Our team of renowned industry … Control according to (ACOP) L8, HSG274 Parts 1 - 3 and HTM 01-04 knowledge is preferred. We pride ourselves on the quality of our servicedelivery and we are a member of the Legionella Control Association. We would hope ideal candidates share our passion for industry-leading quality More ❯
Role (Not Ops Complaint Manager role) managing 12-15 people. To ensure timely and appropriate complaint resolutions in line with FCA regulation and client servicedelivery schedules. Promote positive customer outcomes to ensure that Conduct Risk standards and values are instilled within the business Oversee the maintenance of … actions that might be contrary to Conduct Risk obligations in order that these can be managed and mitigated before they crystallize. Ensuring that the service is fully compliant with all current regulatory, technical, professional and industry developments. Specifically, fully embedding and maintaining a TCF culture. More ❯
adoption and engagement through tailored support, regular check-ins, and hands-on training Gather feedback to help shape the product roadmap and continually improve servicedelivery About You: You’ve worked in a Customer Success, Account Management, or Implementation role, ideally within SaaS or health tech You’re More ❯
adoption and engagement through tailored support, regular check-ins, and hands-on training Gather feedback to help shape the product roadmap and continually improve servicedelivery About You: You’ve worked in a Customer Success, Account Management, or Implementation role, ideally within SaaS or health tech You’re More ❯
relationships, articulate a vision, and develop long-term plans. The role involves selling at a strategic level, implementing broad strategies for customer acceptance and servicedelivery, and collaborating with AWS resources to support customer interests. Development of case studies and references showcasing activity on AWS is also key. More ❯
and negotiation skills • High levels of computer literacy • Ability Use web-based platforms to generate high quality outputs for submission in line with defined servicedelivery standards • Present a positive and professional image to internal and external clients • Be highly motivated and able to work with autonomy with More ❯
