1 to 25 of 246 CRM Jobs in the Midlands

Senior CRM Performance Manager Location: Hybrid - 2 days/week in Leicester Salary: Up to £80,000 + 5% bonus The Company A high-growth consumer membership business offering exclusive offers and experiences to key workers across the UK and beyond. With over 4 million active members and 15,000+ brand partnerships across retail, entertainment, and travel, this business is … scaling its CRM capabilities to deliver greater personalisation, engagement, and performance across its customer base. The Senior CRM Performance Manager will sit within the Lifecycle CRM team, owning tactical CRM performance delivery and working closely with commercial, trading, and partnerships teams to align on strategic goals. The Role This is a strategic and hands-on CRM role leading the performance … arm of the lifecycle CRM function. You'll represent CRM in daily and weekly trading meetings, feed campaign performance into commercial strategy, and shape tactical execution. With line management responsibilities and close collaboration with stakeholders across trading, commercial, and partnerships, you'll have ownership over CRM-led growth and engagement initiatives. Key Responsibilities Own CRM performance reporting, KPIs, and tactical More ❯

Senior CRM Consultant - Dynamics365 Birmingham - Hybrid (3-4 Days a month) We are engaged with a midlands based Microsoft Consultancy, looking to add a genuine Senior Consultant to the ranks. They are a genuine market leader in their industry specific market, and have clients queuing to engage. As a result, the CRM function is looking for their next Senior Consultant … to help shape that journey. As CRM consultant you will lead on the development of the Company’s CRM product stream, providing governance over the operational delivery of CRM projects and mapping out future CRM business. You will provide expert input into the Company’s development strategy and make suggestions in relation to effective pre sales activity’s, working closely … to ensure that relevant coaching and development plans are put in place for each member of the team. You will act as an effective point of escalation for the CRM team along with ensuring the quality of CRM project delivery, in line with client objectives. As CRM consultant, you will provide feedback and suggestions in order to assist with improving More ❯

a related discipline, along with proven experience in commercial operations or sales operations, preferably within a European market. A working knowledge of Salesforce (ideally with Admin certification), Talkdesk, and CRM/business intelligence tools such as Power BI and SAP is essential, as is experience in optimising workflows to improve customer interaction and service quality. Youll bring excellent communication skills More ❯

reporting, and best practices. • Knowledge of customer service operations and automation tools. • Exceptional analytical, problem-solving, and project management skills. • Experience using Salesforce, Talkdesk, Power BI, SAP, or other CRM/BI tools. • Excellent communication and stakeholder management abilities. Desirable: • 5+ years in a sales or customer service operations role. • Salesforce Admin Certification (Or willingness to take certification examinations). More ❯

outputs in Power BI to engage a range of audiences Understanding of business case development and cost-benefit analysis Knowledge of project management methodologies and UAT coordination Understanding of CRM or ERP data structures-Coins ERP is a bonus Desirable Skills Knowledge of housing, construction or property sectors Experience with process mapping tools such as Visio Experience with other BI More ❯

within the Serco ITIL IT Service Management function. Documentation: Create and maintain comprehensive documentation for all development and integration activities. Technical Skills: Proficiency in Dynamics 365 and Power Platform (CRM, Customer Services, Sales and Marketing). Strong knowledge of C# .NET, JavaScript, HTML, and SQL. Proven experience with Power Platform (Power Apps, Power Automate, Power Pages), including Power Platform Application More ❯

the growth of the Serco Complex Case Management team capability About You Requirements Minimum of 5 years of experience in Dynamics 365 development and customisation Proficiency in Dynamics 365 (CRM, Customer Services, Sales and Marketing) Experience with Omnichannel for customer service is essential Strong knowledge of C# .NET, JavaScript, HTML, and SQL Proven experience with Power Platform (Power Apps, Power More ❯

strategic mindset, and the ability to lead technical data initiatives from concept to implementation. Key Responsibilities: Design and maintain enterprise data models across key platforms including Dynamics 365, internal CRM, finance systems, and Azure-based environments. Collaborate with the Enterprise Architect to define and lead the data strategy and architecture across the estate. Work closely with BI and business improvement More ❯

Engage and influence C-level stakeholders, IT leaders, and procurement teams. Deliver solution-focused selling in partnership with technical teams. Manage and forecast your pipeline using Salesforce.com and other CRM tools. Lead strategic planning, QBRs, and OCR presentations for major opportunities. Collaborate with internal teams (marketing, pre-sales, service delivery) for seamless execution. Stay ahead of market trends and competitor More ❯

are seeking a skilled and dynamic ERP Project Manager to lead the integration of newly acquired businesses into their Microsoft Dynamics ERP system. This comprehensive system includes modules for CRM, sales, field services, and customer service, while also interfacing with key platforms such as Sage Intacct and Natural HR. Key Responsibilities: Review existing systems and processes of newly acquired businesses More ❯

bonus About the Role: On behalf of a leading UK wide organisation based in the Midlands, we are looking to appoint a talented Dynamics 365 Customer Engagement (CE)/CRM Developer . This is an exciting opportunity to join a forward-thinking team where you’ll play a key role in delivering tailored D365 CE solutions that drive business transformation.You More ❯

bonus About the Role: On behalf of a leading UK wide organisation based in the Midlands, we are looking to appoint a talented Dynamics 365 Customer Engagement (CE)/CRM Developer . This is an exciting opportunity to join a forward-thinking team where you'll play a key role in delivering tailored D365 CE solutions that drive business transformation. More ❯

market needs and request new products. Aggressively promote new products to the salesforce and marketplace. Know the competition and report on their activities. Maintain detailed customer records in the CRM system. Submit activity and marketing reports regularly. Essential Education, Skills and Experience Proven experience in technical solution selling. Strong communication and presentation skills. Solid commercial knowledge and understanding. Hold a More ❯

storage, VMware (vSphere & ESXi), and network hardware (Ubiquiti, Cisco). Proficiency with Microsoft server technologies and cloud services: Active Directory, Office 365, Exchange, Intune. Experience customising Microsoft Dynamics 365 CRM and developing Power BI dashboards. Self-motivated, adaptable, and comfortable working independently in a fast-paced environment. Positive, proactive attitude with excellent problem-solving skills. If you’re ready to More ❯

we’re after someone with a numerate background and proven experience working in a data engineering role in an Azure ecosystem. Required Experience: Creating mapping specifications between legacy and CRM, ERP, Finance applications Integration to D365, Dataverse solutions or other SaaS applications Data Quality Frameworks: Soda.io, Great Expectations, DBT Creation of fault-tolerant data ingestion pipelines in SSIS/KWS More ❯

Your new role Developing hands-on solutions within the Dynamics 365 CRM. Responsible for technically developing IT Changes and IT Projects. Primarily code development focused with additional management responsibilities for team/change/technical focus. Responsibilities will include:Directing More ❯

Your new role Developing hands-on solutions within the Dynamics 365 CRM. Responsible for technically developing IT Changes and IT Projects. Primarily code development focused with additional management responsibilities for team/change/technical focus. Responsibilities will include: Directing More ❯

contact through contract signature Relationship Management: Build strong relationships with C-level executives and key decision makers Represent company at industry events, trade shows, and networking functions Maintain accurate CRM records and provide regular sales forecasting Collaborate with our marketing team to develop targeted campaigns Industries You'll Serve Manufacturing: Help discrete and process manufacturers gain streamlined decision-making and More ❯

will be highly self-motivated with a hunter mentality and goal-oriented mindset Having a clear understanding and working to a clear Sales Process and methodology is essential Being CRM proficient (e.g., Salesforce, HubSpot) and having pipeline management skills A full UK driving licence is required If you are interested in this position and have the relevant skills and experience More ❯

or exceeded Provide documented activity reports of your sales efforts on a daily, weekly and monthly basis Provide ongoing reporting and analysis, including: territory trending, sales reports/analysis, CRM reports, trade spending analysis, expense reports, etc. Follow all company policies, ethics and company procedures Perform other duties as required What You Need To Be Successful In This Role: Post More ❯

will be highly self-motivated with a hunter mentality and goal-oriented mindset Having a clear understanding and working to a clear Sales Process and methodology is essential Being CRM proficient (e.g., Salesforce, HubSpot) and having pipeline management skills A full UK driving licence is required If you are interested in this position and have the relevant skills and experience More ❯

business per annum whilst at the same time upselling to our existing customer base by selling our new products and service • To Log accurately all campaign calls using the CRM system (Salesforce) Regular reviews as part of your 1-2-1 SKILLS Key Competencies: CULTURAL and BEHAVOURIAL FIT: Highly pro-active Be driven, determined & self-motivated Be Accountable for everything More ❯

full software delivery lifecycle including capturing business requirements, developing solutions, user testing & training, post go-live support and optimisation. Experience of integrating Finance packages with other strategic solutions including CRM and eCommerce platforms. Experience of and/or qualifications in Project Management methodologies such as Prince 2, PMP, MSP and Agile. In-depth knowledge of MS Office toolset including Excel More ❯

with the confidence to engage with decision makers at all levels. Highly self-motivated and strategic, with a passion for exceeding performance targets and driving revenue growth. Proficient in CRM platforms and utilising these to manage prospects. A full UK driving licence and is willing to travel within the region as required. Weekly meeting at their HQ in the East More ❯

Desirable Experience with Power Platform or Microsoft 365 integration Familiarity with public sector or nonprofit delivery models Microsoft certifications (MB-800 or equivalent) Understanding of business development cycles and CRM tools An understanding of how AI can interact with BC either via configuration (Copilot and other), or extension (via Power Platform and Pro-Code) and how this is growing in More ❯