1 to 25 of 110 ITIL Jobs in the Midlands

and disaster recovery plans. Excellent analytical, diagnostic, and problem-solving skills, with the ability to manage escalations independently and work with minimal supervision. Familiarity with ITSM frameworks, ideally with ITIL Foundation certification or working knowledge of service management best practices. Experience with networking and hardware vendors such as Ubiquiti Unifi, Watchguard, SonicWall, Draytek, Ruckus, TP-Link, and Synology. Bachelors degree More ❯

in Active Directory (users, groups, GPOs). Good knowledge of Office 365 and Azure AD. Logical thinker with strong problem-solving skills. Excellent communication and customer service skills. Desirable: ITIL Foundation (V3 or experience in ITSM structures). Microsoft Azure Fundamentals or equivalent certification. MCP, CCNA, or other relevant technical certifications. Experience with Apple, Citrix, or printer management. We're More ❯

a fast-paced, technology-driven environment. Desirable skills: Familiarity with scripting or programming (e.g., Python, PowerShell). Experience with RHEL and Wintel operating systems. Awareness of cybersecurity principles or ITIL service management. Understanding of CI/CD, automation tools, or DevOps concepts. About Us: Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense More ❯

a fast-paced, technology-driven environment. Desirable skills: Familiarity with scripting or programming (e.g., Python, PowerShell). Experience with RHEL and Wintel operating systems. Awareness of cybersecurity principles or ITIL service management. Understanding of CI/CD, automation tools, or DevOps concepts. About Us: Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense More ❯

business-facing IT support roles • Confident communication skills with the ability to manage stakeholders effectively • Strong troubleshooting, problem-solving, and organisational skills • Experience supporting mobile devices and iOS management • ITIL Foundation certification (advantageous) Apply Now To discuss this opportunity in confidence, please apply today or contact Phoebe Rees at VIQU IT Recruitment. Know someone exceptional? Refer them to VIQU and More ❯

when required, Track and follow up on outstanding vendor tickets to ensure timely resolution. Experience using ticketing and monitoring systems (e.g., ServiceNow, Jira, Datadog, Azure Monitor, CloudWatch) Understanding of ITIL principles and incident management workflows 36 hours per week - on a late and early shift pattern Out-of-Hours Incident Support Stoke on Trent Office Permanent, Full Time More ❯

projects in a managed services environment. Hands-on expertise with Microsoft 365, Intune, and Azure. Familiarity with ITSM platforms (e.g., Halo) and network/security practices. Strong understanding of ITIL, SLAs, and service desk operations. Commercial awareness with experience in ROI, business cases, and benefit realisation. Excellent communication and stakeholder engagement skills. Competencies and Skills Innovative problem-solver with a More ❯

Experience with Azure, or similar cloud platforms. Excellent troubleshooting, communication, and customer service skills. Ability to manage multiple priorities in a fast-paced environment. Relevant certifications (e.g., CompTIA, Microsoft, ITIL) are desirable but not essential. Must live within a 20-mile radius of Kettering, UK, with a valid driving licence and access to a car. Salary and Benefits Starting salary More ❯

Experience with Azure, or similar cloud platforms. Excellent troubleshooting, communication, and customer service skills. Ability to manage multiple priorities in a fast-paced environment. Relevant certifications (e.g., CompTIA, Microsoft, ITIL) are desirable but not essential. Must live within a 20-mile radius of Kettering, UK, with a valid driving licence and access to a car. Salary and Benefits Starting salary More ❯

backup strategies Excellent troubleshooting and problem-solving skills Strong communication and teamwork abilities Flexible, proactive, and hands-on approach Ability to work independently and prioritise tasks effectively Familiarity with ITIL or similar IT service management frameworks (advantageous) What's In It for You? Competitive salary and benefits package Opportunity to work in an international, collaborative IT environment Involvement in diverse More ❯

perks! Business Analyst – Key Skills: 3+ years in business/system analysis, IT systems design, and project management Strong proficiency in M365, Microsoft Visio, and Microsoft Project Skilled in ITIL, data analysis tools, and business process modelling Excellent communication and interpersonal skills Creative problem-solving and customer service orientation Ability to build strong partnerships across teams Full driving license and More ❯

projects in a managed services environment. Hands-on expertise with Microsoft 365, Intune, and Azure. Familiarity with ITSM platforms (e.g., Halo) and network/security practices. Strong understanding of ITIL, SLAs, and service desk operations. Commercial awareness with experience in ROI, business cases, and benefit realisation. Excellent communication and stakeholder engagement skills. Competencies And Skills Innovative problem-solver with a More ❯

ITSM tools; customer-focused, methodical, and dependable. The ideal candidate will bring a proactive, service-oriented mindset and enjoy working in a supportive, hands-on environment. Desirable CompTIA A+, ITIL Foundation, Microsoft (e.g., MCSA) or similar qualifications. MSP or small-team background; exposure to Microsoft 365, Intune, or Azure. Knowledge of backup, security tools, and remote support practices. Why join More ❯

QRadar (key focus), Splunk, or Microsoft Sentinel. Strong grasp of network traffic analysis, vulnerability management, and ethical hacking techniques. Solid understanding of DFIR principles and evidence handling. Knowledge of ITIL processes - Incident, Problem, and Change Management. Comfortable working autonomously in a 24/7 or on-call operations environment. Excellent communication and stakeholder engagement skills. Certifications (Preferred): CISSP, GIAC (GCIA More ❯

DHCP, and core network services. Lead SharePoint and Teams governance and data migration. Enhance endpoint security and oversee backup and disaster recovery. Provide end-user support and training, ensuring ITIL-aligned service delivery. Maintain compliance with ISO 27001 and Cyber Essentials Plus. Skills & Experience: Advanced Microsoft 365 expertise (Exchange Online, Intune, SharePoint, Teams). Strong networking knowledge (Wi-Fi, VPN More ❯

networking protocols relevant to databases (TCP/IP, DNS, load balancing). Familiarity with IT Service Management (ITSM) tools, preferably ServiceNow. Familiarity with Agile/Scrum methodologies. Knowledge of ITIL/ITSM principles and best practices. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills, with the ability to work independently and as part of a team. Desirable More ❯

in incident management, problem-solving, and root cause analysis. Deep knowledge of product support operations and processes. Strong customer service orientation with excellent communication and interpersonal skills. Familiarity with ITIL principles and best practices for IT service management. Proactive mindset with a focus on continuous improvement and innovation. Excellent communication, interpersonal, and problem-solving skills. Data-driven approach to decision More ❯

Cloud, Access Control Systems, BCDR, CCTV IP. Supporting the delivery of IT projects including upgrades, migrations + implementations. A formal IT qualification is preferred: MCP, MCSE, MCSA, CCNA, CCNP, ITIL, ITSM, CompTIA, Cyber Essentials (or similar). Experience of working for an IT Managed Service Provider (MSP), or IT Support businesses is advantageous. Full UK Driving Licence preferred. More ❯

in professional services (legal, finance, or insurance) . Strong technical skills across Windows 11, Intune, Microsoft 365, and iOS . Excellent communication and problem-solving skills; calm under pressure. ITIL Foundation certification desirable. Proactive, organised, and able to work independently in a busy environment. Apply now to speak with VIQU IT in confidence. Or contact Aaron Chiverton via the VIQU More ❯

Experience with: o Microsoft Teams, OneDrive, Exchange Online o Microsoft Defender for Cloud Apps and Entra ID Protection o Migrating legacy file systems to SharePoint Online o Agile or ITIL-based service management practices What We Can Offer in Return: With a robust order book our client offers stability, exciting projects, and opportunities for career growth. You'll be part More ❯

frameworks Strong documentation, communication, and leadership skills Desirable qualifications and experience: Industry certifications or working toward one Experience with Microsoft Defender, vulnerability scanning, and disaster recovery planning Understanding of ITIL and service management methodologies Why consider this role? Join a forward-thinking, values-led organisation with a strong public service mission Lead meaningful technology initiatives that support learning, culture and More ❯

frameworks Strong documentation, communication, and leadership skills Desirable qualifications and experience: Industry certifications or working toward one Experience with Microsoft Defender, vulnerability scanning, and disaster recovery planning Understanding of ITIL and service management methodologies Why consider this role? Join a forward-thinking, values-led organisation with a strong public service mission Lead meaningful technology initiatives that support learning, culture and More ❯

Meraki MX) Networking (LAN/WAN Cisco & Meraki) Azure Infrastructure deployment & management PowerShell scripting Excellent understanding of IT security principles and their practical application. Qualifications (Preferred but not essential) ITIL 4 Foundation Microsoft, Cisco, or VMware certifications Why Join Us? Be part of a collaborative and inclusive team that values innovation and continuous improvement. Work on impactful projects that shape More ❯

experience in 1st and 2nd line support within a multi-site organisation• Strong technical knowledge of Microsoft technologies (Windows 10/11, Active Directory, Exchange, SCCM, etc.)• Familiarity with ITIL service management principles and Service Desk tools• Experience supporting desktop/mobile environments and conducting fault resolution• Excellent communication and documentation skills• Ability to work under pressure and manage multiple More ❯

as Nedap, Milestone, Dell hardware, networking, or IT security tools is an advantage. Knowledge of Windows Server environments, basic networking principles, or access control systems is desirable. Awareness of ITIL practices or service management processes is a plus. Industry certifications (e.g. CompTIA, Microsoft, Cisco) welcomed but not required. Experience: Experience in an IT support, service desk, or technical field role More ❯