compliance with company IT policies and best practices. Profile A successful IT Support and Systems Administrator should have: Strong technical knowledge of IT systems, hardware, and software. Proficiency in Microsoft Server/Azure Platform, including Active Directory. Competence in Microsoft365 Suite, covering Defender and conditional access. Experience in providing IT support in a professional environment. More ❯
compliance with company IT policies and best practices. Profile A successful IT Support and Systems Administrator should have: Strong technical knowledge of IT systems, hardware, and software. Proficiency in Microsoft Server/Azure Platform, including Active Directory. Competence in Microsoft365 Suite, covering Defender and conditional access. Experience in providing IT support in a professional environment. More ❯
Redditch, Worcestershire, Mappleborough Green, Warwickshire, United Kingdom
Michael Page
compliance with company IT policies and best practices. Profile A successful IT Support and Systems Administrator should have: Strong technical knowledge of IT systems, hardware, and software. Proficiency in Microsoft Server/Azure Platform, including Active Directory. Competence in Microsoft365 Suite, covering Defender and conditional access. Experience in providing IT support in a professional environment. More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Erin Associates
holiday + Christmas shutdown + bank holidays. Professional development opportunities 7% employer pension + many more. Experience: Experience with Cabling/Ethernet/RJ45/Cat6 is highly desirable Microsoft365 Google Workspace Active Directory Firewalls and network troubleshooting Laptop and mobile hardware. Incident, Change and Problem Management processes. Excellent communication and problem solving skills Relevant technical More ❯
Northampton, Northamptonshire, England, United Kingdom
Ideal Personnel and Recruitment Solutions
of IT vendors, contracts, and software licenses Develop IT best practice guides and procedures. Prepare monthly management reports of team/service activities, tasks, and operational metrics Technical Competencies Microsoft365 Platform, including Exchange, SharePoint, OneDrive and Office Strong technical knowledge of network and server operating system Experience with support of Windows Operating Systems, SQL Server and More ❯
a welcoming and open environment, with a clear path for growth and development. Its a great business with a brilliant leadership team too. You will technically have experience in: O365 Support and Admin Azure Administration Firewalls Networking (VLAN, WAN) Virtualisation (Hyper-V, VMware There is some on-call support for P1 issues with a weekend rota 1 in 4, which More ❯
a welcoming and open environment, with a clear path for growth and development. Its a great business with a brilliant leadership team too. You will technically have experience in: O365 Support and Admin Azure Administration Firewalls Networking (VLAN, WAN) Virtualisation (Hyper-V, VMware There is some on-call support for P1 issues with a weekend rota 1 in 4, which More ❯
Stafford, Staffordshire, West Midlands, United Kingdom Hybrid / WFH Options
Nextech Group Limited
networking equipment, cloud services, and business applications. Work with clients to understand requirements, plan timelines, and manage expectations. Coordinate internal teams, vendors, and contractors to execute projects efficiently. Support Microsoft365, Azure, Windows Server, and networking solutions. Maintain comprehensive project documentation, including plans, configurations, and post-project reports. Provide escalation support for complex technical issues when required. … Skills and Experience Proven experience in IT project delivery or engineering, preferably within an MSP environment. Strong technical knowledge of Microsoft technologies, networking, and cloud platforms. Experience managing IT projects and coordinating multiple stakeholders. Excellent problem-solving and troubleshooting skills. Strong verbal and written communication skills, able to translate technical issues to non-technical stakeholders. Ability to work independently More ❯
knowledge and a customer-focused mindset Excellent communication skills and attention to detail A proactive, flexible, and resilient approach Technical Skills Windows 10/7 and mobile operating systems MicrosoftOffice/365 Active Directory and Group Policy Management Networking (TCP/IP, DNS, DHCP, WAN, LAN) Storage systems and performance monitoring tools Qualifications ITIL Foundation Certificate … essential) Degree or equivalent experience Desirable: Microsoft Certifications, Cisco CCNA, and a keen interest in Formula 1 or Formula E More ❯
knowledge and a customer-focused mindset Excellent communication skills and attention to detail A proactive, flexible, and resilient approach Technical Skills Windows 10/7 and mobile operating systems MicrosoftOffice/365 Active Directory and Group Policy Management Networking (TCP/IP, DNS, DHCP, WAN, LAN) Storage systems and performance monitoring tools Qualifications ITIL Foundation Certificate … essential) Degree or equivalent experience Desirable: Microsoft Certifications, Cisco CCNA, and a keen interest in Formula 1 or Formula E More ❯
Northamptonshire, United Kingdom Hybrid / WFH Options
Gleeson Recruitment Group
operational targets and contractual obligations are consistently met, with strict adherence to ITIL practices (Incident, Problem, Change, CSI). Be the escalation point : Provide technical guidance across Microsoft, O365, AD, Azure, AWS, networking (WAN, LAN, SD-WAN, Wi-Fi), and infrastructure. Support technical teams in resolving escalations quickly and effectively. Lead customer engagement : Run regular service review meetings, provide … Previous technical background (3rd line upwards) with confidence advising on solutions. Experience in an MSP or multi-client environment (retail/distribution experience a plus). Technical knowledge across Microsoft stack, networking, infrastructure, Azure, and AWS. On Prem to Cloud migration hands on experience Certifications: AZ-900 and ITIL Foundation (or equivalent practical experience ) . Excellent communication and stakeholder More ❯
SQL Server essential). Proficiency with data visualisation tools (e.g., Tableau or Power BI). Solid understanding of relational databases, data modelling, and storage structures. Good working knowledge of MicrosoftOffice 365. (Desirable) Familiarity with the Power Platform, Python, or other analytics tools. Experience within a compliance or regulatory data environment is beneficial but not essential. Other Skills & Experience More ❯
Kettering, Northamptonshire, England, United Kingdom
Pertemps Northampton
SQL Server essential). Proficiency with data visualisation tools (e.g., Tableau or Power BI). Solid understanding of relational databases, data modelling, and storage structures. Good working knowledge of MicrosoftOffice 365. (Desirable) Familiarity with the Power Platform, Python, or other analytics tools. Experience within a compliance or regulatory data environment is beneficial but not essential. Other Skills & Experience More ❯
Birmingham, West Midlands, England, United Kingdom
SF Recruitment
Knowledge Minimum 5 years of Project Management experience MSP experience required Proven experience managing IT service delivery or infrastructure projects in a managed services environment. Hands-on expertise with Microsoft365, Intune, and Azure. Familiarity with ITSM platforms (e.g., Halo) and network/security practices. Strong understanding of ITIL, SLAs, and service desk operations. Commercial awareness with More ❯
and AI-driven tools to enhance user experience and first-time fix rates • Monitoring service performance through analytics and reporting to senior stakeholders • Managing modern workplace technologies such as Microsoft365, SharePoint, Power Platform, Defender, and ESRI ArcGIS What The Client Is Looking For • Experience managing IT end-user or workplace services within a large or complex More ❯
and AI-driven tools to enhance user experience and first-time fix rates • Monitoring service performance through analytics and reporting to senior stakeholders • Managing modern workplace technologies such as Microsoft365, SharePoint, Power Platform, Defender, and ESRI ArcGIS What The Client Is Looking For • Experience managing IT end-user or workplace services within a large or complex More ❯
Knowledge Minimum 5 years of Project Management experience MSP experience required Proven experience managing IT service delivery or infrastructure projects in a managed services environment. Hands-on expertise with Microsoft365, Intune, and Azure. Familiarity with ITSM platforms (e.g., Halo) and network/security practices. Strong understanding of ITIL, SLAs, and service desk operations. Commercial awareness with More ❯
Key Responsibilities 1. Deliver Advanced Technical Support For O365 Administration By Troubleshooting Complex Incidents And Conducting Root Cause Analysis To Implement Effective Solutions For Technical And Security Issues. 2. Collaborate With Support Teams To Resolve Escalated Tickets Within Agreed Slas, Ensuring Seamless Operations And Maintaining A Strong Security Posture. 3. Enhance Knowledge Management By Updating And Managing The Knowledge Base … Potential Security Threats. 5. Adhere To Quality Standards And Regulatory Requirements, Ensuring Compliance With Company Policies And Contributing To Continuous Service Improvement. Skill Requirements 1. In-Depth Knowledge Of O365 Administration And Its Services. 2. Strong Troubleshooting Skills For Complex Technical Issues In O365 Environments. 3. Proficiency In Conducting Root Cause Analysis And Implementing Effective Solutions. 4. Excellent Communication And More ❯
licence compliance, and recharging/cost allocation models. Experience managing supplier relationships and third-party delivered services. Knowledge of ManageEngine (or similar tools) highly desirable. Familiarity with Lotus Notes, Microsoft365, and IT financial reporting. Excellent analytical, organisational, and communication skills. Proven ability to work independently and manage multiple priorities. Experience working in a global or enterprise … Models Supplier and Service Review Management Software Licence Compliance and Optimisation IT Contract Management If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer: Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. More ❯
Ensuring the Zenzero knowledgebase is up to date Ensuring Field Services achieve SLAs Ideal Experience: Working for a Managed Services Provider (MSP or MSSP) Knowledge and technical understanding of Microsoft365 and general business IT systems (including Azure, Intune & Autopilot) Experience in using ConnectWise Manage or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and More ❯
Ensuring the Zenzero knowledgebase is up to date Ensuring Field Services achieve SLAs Ideal Experience: Working for a Managed Services Provider (MSP or MSSP) Knowledge and technical understanding of Microsoft365 and general business IT systems (including Azure, Intune & Autopilot) Experience in using ConnectWise Manage or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and More ❯
Ensuring the Zenzero knowledgebase is up to date Ensuring Field Services achieve SLAs Ideal Experience: Working for a Managed Services Provider (MSP or MSSP) Knowledge and technical understanding of Microsoft365 and general business IT systems (including Azure, Intune & Autopilot) Experience in using ConnectWise Manage or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and More ❯
for field and corporate users. What they are looking for: Previous hands-on experience in network support or a similar role. Experience with Cisco routers & switches. Knowledge of Office365, Active Directory & Windows Desktop Excellent communication and stakeholder management skills More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom
Applause IT Recruitment Ltd
service standards. Skills and Experience Required Proven experience in a Technical Manager, IT Manager, or similar leadership role within a Managed Services Provider (MSP). Strong technical knowledge across Microsoft365, Azure, networking, virtualisation, and RMM/PSA tools. Experience managing or overseeing an IT support desk and/or technical project team. Excellent communication and client More ❯
email, and ticketing systems Logging and escalating issues through Autotask Managing passwords, MFA, antivirus, and encryption Installing and updating software and hardware using Datto and remote tools Learning about Microsoft365, Azure, and cloud technologies Troubleshooting problems with tools like Copilot and PowerShell Full training and support will be provided by your workplace mentor and from the More ❯