51 to 75 of 179 Microsoft 365 Jobs in the Midlands

migration. Participate in planning and strategy meetings. Provide technical support and guidance to team members. Maintain an up-to-date knowledge of migration best practices and technologies. Technical Stack: Microsoft 365: Exchange Online, SharePoint Online, OneDrive, Microsoft Teams. Azure: Azure Entra ID, Azure Virtual Desktop, Azure Storage, Azure Networking. SaaS Applications: Integration with third-party SaaS … applications. Migration Tools: Azure Migrate, ShareGate, BitTitan MigrationWiz. Security Tools: Microsoft Defender for Endpoint, Azure Security Centre. Project Management Tools: Microsoft Project, Jira, Trello. Profile Tenant Migration: Plan and execute migration of 12 office tenants, ensuring seamless transfer of data, emails, and MS Teams. SaaS Integration: Identify and integrate business applications into the MS365 environment, ensuring all nitty More ❯

support queries via phone, email, and in person. Diagnose and resolve hardware, software, and network issues. Set up and configure desktops, laptops, printers, and mobile devices. Provide support for Microsoft 365, Windows 10/11, and business applications. Manage user accounts, permissions, and password resets in Active Directory. Escalate more complex issues to 2nd/3rd Line … and system maintenance. What You'll Bring Previous experience in an IT support or service desk role (1st Line). Good knowledge of Microsoft environments (Windows OS, Office 365, Active Directory). Basic networking knowledge (DNS, DHCP, TCP/IP). Strong problem-solving and troubleshooting skills. Excellent communication skills with a customer-focused approach. Ability to More ❯

context Experience of installing, maintaining, supporting and using computer hardware and software Experience of working on and managing projects to achieve agreed objectives/outcomes Strong working knowledge of Microsoft Windows PC and Server operating systems Strong working knowledge of Microsoft Active Directory and Group Policy Knowledge of cloud-based services such as Microsoft 365 More ❯

infrastructure, applications, and networks - no two days are the same. What you'll be doing Escalation point for 1st Line issues, ensuring problems are resolved quickly and effectively. Supporting Microsoft 365, Windows Server, Active Directory, and end-user devices. Troubleshooting networking technologies (LAN/WAN, firewalls, switches, routers, VPNs). Maintaining and optimising critical systems that keep … re looking for Proven experience in 2nd Line IT Support (manufacturing or fast-paced environments a bonus). Solid knowledge of Microsoft technologies (Windows 10/11, Server, O365, AD). Networking know-how - TCP/IP, DNS, DHCP, VPNs, firewalls. Strong troubleshooting skills with a proactive approach. Excellent communication skills - able to support colleagues at all levels. Full More ❯

with Hyper-V, Failover Clustering, and virtualization. Strong knowledge of Windows Server, Active Directory, DNS, DHCP. Solid understanding of networking (TCP/IP, VLANs, firewalls). Experience with Azure, Microsoft 365, Exchange Online, SharePoint. Familiarity with iPaaS tools and cloud integration. Backup and disaster recovery experience (Veeam preferred). Awareness of GDPR and IT risk management. Excellent More ❯

communication skills with the ability to explain technical concepts in simple terms Organised and methodical approach, capable of prioritising multiple tasks in a busy, fast-paced environment Knowledge of Microsoft Windows 10 and 11, Microsoft 365, and Apple iOS devices Proactive team player with the ability to take ownership of tasks, see them through to completion More ❯

as a technical escalation point during complex deployments. The ideal Project Engineer will have experience with: A background working in a Managed Service Provider (MSP) environment. Strong knowledge of Microsoft technologies including Windows Server (Apply online only , Windows 10/11, Active Directory, and Office 365. Virtualisation technologies such as VMware ESXi 7.0 and Hyper-V. Backup and recovery More ❯

as a technical escalation point during complex deployments. The ideal Project Engineer will have experience with: A background working in a Managed Service Provider (MSP) environment. Strong knowledge of Microsoft technologies including Windows Server (Apply online only)), Windows 10/11, Active Directory, and Office 365. Virtualisation technologies such as VMware ESXi 7.0 and Hyper-V. Backup and recovery More ❯

IoT, Smart Buildings, and Robotic Process Automation (RPA) and embedding and integrating it within core digital platforms such as Salesforce, ServiceNow, Planon IWMS, Dynamics 365 Business Central, Microsoft 365 etc. In addition, the GPA are championing low-code/no-code solution development using Power Apps and Power Platforms to rapidly build and deploy business More ❯

and verbal) with the ability to explain technical concepts in simple terms. Organised and methodical approach, capable of prioritising multiple tasks in a busy, fast-paced environment. Knowledge of Microsoft Windows 10/11, Microsoft 365, and Apple iOS devices. Proactive team player with the ability to take ownership of tasks, see them through to completion More ❯

primarily first-line support to users submitting IT Helpdesk tickets, and being a crucial resource in completing IT-related projects. The role will involve face to face, telephone, and Microsoft Teams communication with end users to confirm and troubleshoot problems they are facing. As training in organisational software and systems progresses, the successful candidate will work towards providing elements … Respond to and escalate IT Helpdesk tickets as appropriate. Set up and manage user accounts and company devices per IT procedures. Maintain and update software systems including Sage 200, Microsoft 365, and others. Ensure timely updates and security compliance across all devices. Manage IT inventory and maintain accurate documentation. Operate with integrity and assess cross-departmental impact … of IT changes. Required skills: Strong interest in technology and ability to self-manage tasks. Familiarity with Windows 10/11 and Microsoft Office applications. Willingness to learn business processes and systems. Team-oriented with effective communication and support skills. High integrity, ownership and problem-solving mindset. Patient and clear communicator with colleagues and customers. Additionally, the following experience More ❯

while also providing 3rd line support when required. The Infrastructure Engineer role will involve: Delivering infrastructure projects such as Azure IaaS migrations, VMware upgrades, Intune/Autopilot rollouts, Office 365 deployments, and telephony modernisation Leading change initiatives, ensuring smooth delivery, documentation, and transition to Service Desk support Supporting core systems including Windows Server, Active Directory, SQL, and networking … commercial sectors, building trusted relationships Skills & Experience required: Proven track record as an Infrastructure Engineer (or Senior 3rd Line Engineer) with hands-on project delivery Strong technical background across Microsoft 365, Azure AD, VMware/Hyper-V, networking, backups, and security Experience delivering migrations and infrastructure upgrades in a customer-facing or MSP environment Knowledge of Intune … and produce project documentation Why this opportunity? Join a fast-growing IT services provider with exposure to a wide range of infrastructure projects Accredited organisation (ISO27001, Cyber Essentials Plus, Microsoft Partner status) Clear career path into more senior engineering or project delivery roles as the business continues to grow Collaborative, supportive team culture where Infrastructure Engineers are given ownership More ❯

and verbal) with the ability to explain technical concepts in simple terms. Organised and methodical approach, capable of prioritising multiple tasks in a busy, fast-paced environment. Knowledge of Microsoft Windows 10/11, Microsoft 365, and Apple iOS devices. Proactive team player with the ability to take ownership of tasks, see them through to completion More ❯

of IT infrastructure. You will work on projects, day-to-day support, and optimisation initiatives, helping the business leverage technology effectively and securely. Key Responsibilities Manage, maintain, and support Microsoft 365, Windows Server, Active Directory, and related infrastructure. Administer and troubleshoot networking equipment, including switches, routers, firewalls, and VPNs. Implement and support virtualisation platforms (VMware, Hyper-V … technical issues. Collaborate with colleagues to plan and implement infrastructure improvements. Skills and Experience Required Proven experience in an infrastructure or senior IT support role . Strong knowledge of Microsoft technologies, networking fundamentals, and cloud platforms. Experience with virtualisation (VMware or Hyper-V). Solid troubleshooting and problem-solving skills. Excellent communication skills, able to explain technical concepts to More ❯

maximum service availability. IT asset tracking, service provisioning + managing IT accounts for new starters/leavers. Technical Environment: Windows Server, Active Directory (AD), DHCP, DNS, Group Policies, Office 365, RRAS + basic understanding of Networks. Soft skills: problem solving, attention to detail, logical, proactive, prioritisation + strong customer service skills. Benefits: Salary to £28k (DOE) + pension More ❯

escalation Document support issues and solutions for knowledge base purposes Requirements: Previous experience in a 1st or 2nd line IT support role Strong knowledge of Windows operating systems and Microsoft 365 Experience with Active Directory, networking fundamentals (DNS, DHCP, TCP/IP), and remote support tools Excellent communication and problem-solving skills A proactive and customer-focused More ❯

such as VMware and Hyper-V, Citrix. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and VPN. Familiarity with troubleshooting and resolving issues linked to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. 3rd Line More ❯

technologies such as VMware and Hyper-V. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and VPN. Familiarity with troubleshooting and resolving issues linked to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. 2nd Line More ❯

service desk role or a similar technical position. Experience with ITSM case management software. Knowledge of remote support tools for diagnostics and troubleshooting. Strong understanding of Windows 10, Office 365 Admin Centre, Active Directory, Windows Server, and Enterprise Networks. Familiarity with MS Office Suite, Anti-Virus, Print, and Laptop/PC Hardware. Excellent customer service skills with a More ❯

external vendors and IT service providers. Key Requirements 5+ years’ experience in IT operations. Strong expertise in Windows Server, SQL, Virtualisation, and Cisco Networking (certifications preferred). Experience with Microsoft 365 administration and ERP systems (Syspro ERP desirable). Solid knowledge of ITIL frameworks, IT Service Management, and Cloud Technologies. Proven experience managing external vendors and IT … contracts. A proactive, problem-solving approach with excellent team-building skills. Desirable Qualifications ITIL certification. Cisco Networking (e.g. CCNA). Microsoft certifications. What’s on Offer? Salary: Up to £45,000 Career progression opportunities within a growing, established company. Great benefits A hands-on role with real responsibility, where you’ll directly influence IT operations and business success. If More ❯

and develop the services we provide, as it continuously improves and evolves. Key Responsibilities: Provide exceptional network, hardware and software/application support to our employees via Email, Telephone, Microsoft Teams and in person. Document IT processes, procedures, and solutions for use by others. Work with the team and other departments to assist in developing automated ITSM processes. Provide … commensurate with the role. Skills, Knowledge and Experience: Essential Excellent communication and interpersonal skills. Proven experience as an IT Support Analyst or similar role covering: Windows 11 Active Directory Microsoft 365/Entra End user device deployment and management Ability to investigate unfamiliar problems and generate an effective solution in a systematic and logical manner As well … work across different time zones and adapt to diverse cultural environments Desirable Exposure/knowledge of: Tanium ServiceNow ITSM ITIL V4 framework Administration of MacOS in an enterprise environment Microsoft intune/Endpoint Management Understanding of networking/infrastructure with CompTIA or similar qualification Company Info You may also have seen from our recent posts that we are excited More ❯

require the following essentials: IT qualification (e.g. Degree, HND, CompTIA) Minimum 1 year in a support role (helpdesk, technician, 1st line support) Strong experience with Windows 10/11, Microsoft 365, Intune, Active Directory Knowledge of software distribution, HP hardware, backup systems Familiarity with Hyper-V, VPNs, Linux, AAD/Entra ID, Cisco networking UK driving licence More ❯

experience using ITSM case management software Previous experience using remote support tools to run diagnostics and troubleshooting. Prior experience in troubleshooting and supporting the following technologies - Windows 10, Office 365 Admin Centre, Active Directory, Windows Server, Enterprise Networks Familiarity with the following software and technologies - MS Office Suite, Anti-Virus, Print, Mobile and Laptop/PC Hardware Excellent More ❯

Fault finding desktop, laptop and servers at both a hardware and operating system level Helping our clients with their IT problems via email, telephone and remote-control tools Office 365 and Active Directory user and systems management Installation, configuration and maintenance of various cloud systems such as anti-spam, firewall, DNS and email services Training Information Communications Technician More ❯

manner, resolving tickets where possible and escalating where necessary Ordering new ICT hardware and logging devices onto asset register Installation and configuring of operating systems Software installation, such as Office365, firewalls and anti-virus Some lower level network administration may be required, such as setting policies and group permissions Performing server backups where required Administration of cloud services such as … Microsoft 365 and Google Workspace Assisting with structured cabling and network infrastructure installation Supporting with any technical queries regarding unified comms Technical fault diagnosis with audio visual equipment Training Alongside this role, you will study towards your Level 3 Information Communications Technician Apprenticeship qualification, on either the Network Technician or the Support Technician pathway You will receive More ❯