101 to 125 of 276 Customer Service Jobs in the North West

to restore power to our customers. Key Responsibilities Lead on Safety Performance by setting an exceptional example to colleagues across functions, challenging others when required. Deliver a first-class service to our customers The management and execution of LV & HV Capital Projects and Switchgear Maintenance, which may include cable overlays, switchgear replacement and overhead line refurbishment The management of … and with the ability to produce and interpret spreadsheets and to produce MI reports Have experience of training and mentoring engineering and industrial staff Be focussed on providing exceptional customer service Be an excellent written and verbal communicator Hold a full UK driving licence (Essential) What Electricity North West offer As a vital team member, and in return … is committed to supporting its people and is proud of its reward and benefits package, which includes: An annual bonus scheme 25 days annual leave (increasing with length of service) Car allowance or company vehicle Private healthcare An employee rewards portal offering discounts on well-known brands A market-leading contributory pension scheme Employee assistance programme Opportunities for professional More ❯

debt resolution. Our annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts. We do this through an empathetic and customer-centric approach that is at the heart of our success. 💰£25,000 + up to 20% of your annual salary, paid as a bonus. 📍These roles are based at … our strength lies in our team, their enthusiasm, and their passion for the business. Whether you’re looking to gain foundational skills in financial services, have a knack for customer service, or seek to expand your horizons, we likely have the perfect opportunity for you. More ❯

digital trading and performance reports. Provide technical assistance, when required, to our stores, regarding the online ordering system. Experience: Knowledge of ESP, CRM, EPR, PIM and GA4. Reviews/Customer Service/Loyalty/Site monitoring/Payment Gateways/A-B Testing Project management experience, with a willingness to multi-task and get things done. Strong analytical More ❯

digital trading and performance reports. Provide technical assistance, when required, to our stores, regarding the online ordering system. Experience: Knowledge of ESP, CRM, EPR, PIM and GA4. Reviews/Customer Service/Loyalty/Site monitoring/Payment Gateways/A-B Testing Project management experience, with a willingness to multi-task and get things done. Strong analytical More ❯

digital trading and performance reports. Provide technical assistance, when required, to our stores, regarding the online ordering system. Experience: Knowledge of ESP, CRM, EPR, PIM and GA4. Reviews/Customer Service/Loyalty/Site monitoring/Payment Gateways/A-B Testing Project management experience, with a willingness to multi-task and get things done. Strong analytical More ❯

digital trading and performance reports. Provide technical assistance, when required, to our stores, regarding the online ordering system. Experience: Knowledge of ESP, CRM, EPR, PIM and GA4. Reviews/Customer Service/Loyalty/Site monitoring/Payment Gateways/A-B Testing Project management experience, with a willingness to multi-task and get things done. Strong analytical More ❯

digital trading and performance reports. Provide technical assistance, when required, to our stores, regarding the online ordering system. Experience: Knowledge of ESP, CRM, EPR, PIM and GA4. Reviews/Customer Service/Loyalty/Site monitoring/Payment Gateways/A-B Testing Project management experience, with a willingness to multi-task and get things done. Strong analytical More ❯

digital trading and performance reports. Provide technical assistance, when required, to our stores, regarding the online ordering system. Experience: Knowledge of ESP, CRM, EPR, PIM and GA4. Reviews/Customer Service/Loyalty/Site monitoring/Payment Gateways/A-B Testing Project management experience, with a willingness to multi-task and get things done. Strong analytical More ❯

digital trading and performance reports. Provide technical assistance, when required, to our stores, regarding the online ordering system. Experience: Knowledge of ESP, CRM, EPR, PIM and GA4. Reviews/Customer Service/Loyalty/Site monitoring/Payment Gateways/A-B Testing Project management experience, with a willingness to multi-task and get things done. Strong analytical More ❯

digital trading and performance reports. Provide technical assistance, when required, to our stores, regarding the online ordering system. Experience: Knowledge of ESP, CRM, EPR, PIM and GA4. Reviews/Customer Service/Loyalty/Site monitoring/Payment Gateways/A-B Testing Project management experience, with a willingness to multi-task and get things done. Strong analytical More ❯

We require an Amazon Marketplace Specialist to join the E-commerce team of our thriving direct-to-customer business, Brand Threads. Through acting as subject matter expert in Amazon Marketplace promotion, trading and specialist search, you will actively improve metrics to include organic keyword searches, product visibility, reduction in PPC, and on-time delivery of targeted campaigns. Responsibilities Create … stable group of companies operating in a range of clothing markets globally. Our group is comprised of over 250 employees employed across four individual companies bringing innovative design, excellent customer service, and strong, stable supply chains in order to meet and exceed customers' expectations. Each business unit focuses on delivering outstanding garment solutions for clients with very specific More ❯

will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Support Technician Apprenticeship More ❯

to the success of the team, which is fostered through consistently organised social events. About us We are an Omnichannel SaaS organisation on a mission to boost productivity, improve customer service, and increase efficiency across various industries. Based in Manchester, UK, our influence spans five continents, with offices in Barcelona, Miami, Melbourne, and South Africa, and we're More ❯

requests. Troubleshoot hardware, software, and connectivity issues. Log and triage support tickets, gather user feedback, and assist with documentation. Build and configure laptops and other hardware for internal and customer use Training As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries … will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service. This apprenticeship provides the skills, qualifications and experience you need to immerse yourself in an exciting, fast-moving industry and become an effective IT Support Technician. Apprenticeship Standard … Expected Duration 1 Year 3 Months Positions Available 1 Closing Date Monday, 11th August 2025 Start Date Tuesday, 12th August 2025 Desired Skills Communication skills IT skills Organisation skills Customer care skills Team working Initiative Qualifications English GCSE, grade 5 (Essential) Maths GCSE, grade 4 (Essential) About the Employer BUSINESS INSIGHT 3 LTD We are “Experts in Human, Vehicle More ❯

This role is ideal for a customer-focused professional with experience in managing client relationships, handling escalations, and mentoring junior team members. The successful candidate will play a key role in ensuring our customers receive the best possible experience and support. Client Details This small-sized organisation operates in the technology and telecomms industry, providing innovative solutions to its … clients. It is focused on delivering high-quality services and fostering a supportive work environment for its employees. Description Supervise and support the customer service team to achieve performance goals. Handle escalated customer inquiries to ensure swift resolution. Monitor and report on customer service metrics and KPIs. Collaborate with other departments to improve service delivery processes. Provide training and mentoring to team members to develop their skills. Implement strategies to enhance customer satisfaction and loyalty. Ensure compliance with company policies and industry standards. Contribute to developing new initiatives for better customer support. Profile A successful Customer Service Lead should have: Previous experience in a customer service role More ❯

This role is ideal for a customer-focused professional with experience in managing client relationships, handling escalations, and mentoring junior team members. The successful candidate will play a key role in ensuring our customers receive the best possible experience and support. Client Details This small-sized organisation operates in the technology and telecomms industry, providing innovative solutions to its … clients. It is focused on delivering high-quality services and fostering a supportive work environment for its employees. Description Supervise and support the customer service team to achieve performance goals. Handle escalated customer inquiries to ensure swift resolution. Monitor and report on customer service metrics and KPIs. Collaborate with other departments to improve service delivery processes. Provide training and mentoring to team members to develop their skills. Implement strategies to enhance customer satisfaction and loyalty. Ensure compliance with company policies and industry standards. Contribute to developing new initiatives for better customer support. Profile A successful Customer Service Lead should have: Previous experience in a customer service role More ❯

Customer Insights Analyst 2 Year Fixed Term Contract Location: Home/Blackpool (on site 2 days a week) Salary: £34,000 - £38,000 (+ excellent benefits including 28% pension contributions) Skills: Data Insights, Data Visualisation (Tableau, Power BI), SQL, Google or Adobe Analytics Are you passionate about using data to improve customer journeys? Do you enjoy translating complex … behavioural insights into clear, actionable strategies? If so, this could be a fantastic next step in your career. We're looking for a Customer Insights Analyst to join a data-led team focused on enhancing customer experience across digital and contact centre channels. You'll work at the intersection of data, technology, and customer experience-uncovering trends … identifying opportunities for service improvement, and shaping how customers engage with products and services. What you'll be doing: Analyse customer journey data from websites, mobile apps, and call centre platforms to identify key pain points, behaviour patterns, and service trends. Combine and interrogate data from multiple sources to provide a holistic view of customer engagement More ❯

Job Description: Our client, who is an industry leader in the ATM industry, is looking for a Field Service Engineer, to join and be part of their field operations. They provide a wide range of solutions to the world’s leading banks, retail and commercial institutions. Ideally the candidate will have at least 1 years’ experience within the field. … The candidate will be looking after Manchester and the surrounding areas. As a Field Service Engineer, you will provide technical support to our clients customers by carrying out maintenance on a range of Self-service devices based at banks, supermarkets, and independent stores across Manchester. You will be working independently, 'in the field’, travelling to required areas daily. … a company van, a mobile and a laptop, training, and the network of support that you need to work autonomously. Key Responsibilities: Maintain/repair technical hardware problems on customer sites, predominantly ATM’s, but you may also work on Self-Service, Kiosks, Lockers and Vending machines. Diagnose system problems in minimal time and repair. Respond to all More ❯

Job Description: Our client, who is an industry leader in the ATM industry, is looking for a Field Service Engineer, to join and be part of their field operations. They provide a wide range of solutions to the world’s leading banks, retail and commercial institutions. Ideally the candidate will have at least 1 years’ experience within the field. … The candidate will be looking after Manchester and the surrounding areas. As a Field Service Engineer, you will provide technical support to our clients customers by carrying out maintenance on a range of Self-service devices based at banks, supermarkets, and independent stores across Manchester. You will be working independently, 'in the field’, travelling to required areas daily. … a company van, a mobile and a laptop, training, and the network of support that you need to work autonomously. Key Responsibilities: Maintain/repair technical hardware problems on customer sites, predominantly ATM’s, but you may also work on Self-Service, Kiosks, Lockers and Vending machines. Diagnose system problems in minimal time and repair. Respond to all More ❯

Job Description: Our client, who is an industry leader in the ATM industry, is looking for a Field Service Engineer, to join and be part of their field operations. They provide a wide range of solutions to the world’s leading banks, retail and commercial institutions. Ideally the candidate will have at least 1 years’ experience within the field. … The candidate will be looking after Manchester and the surrounding areas. As a Field Service Engineer, you will provide technical support to our clients customers by carrying out maintenance on a range of Self-service devices based at banks, supermarkets, and independent stores across Manchester. You will be working independently, 'in the field’, travelling to required areas daily. … a company van, a mobile and a laptop, training, and the network of support that you need to work autonomously. Key Responsibilities: Maintain/repair technical hardware problems on customer sites, predominantly ATM’s, but you may also work on Self-Service, Kiosks, Lockers and Vending machines. Diagnose system problems in minimal time and repair. Respond to all More ❯

Customer Service Representative Location: Liverpool HQ (On-site) Company Description BreezeMove is on a mission to transform the home-moving process. Based in Liverpool, we are a fast-growing technology company that brings transparency, speed, and security to property transactions. Our innovative platform reduces fall-throughs, shortens completion times, and offers real-time updates that benefit buyers, sellers … estate agents, and solicitors alike. As we continue to scale rapidly, were looking for an organised, proactive, and communicative Customer Service Representative to join our dynamic team at our Liverpool headquarters. About the Role This full-time, on-site role is ideal for someone who thrives in a fast-paced environment, enjoys solving problems, and takes pride in … delivering an exceptional customer experience. Youll play a key part in supporting our usershelping them navigate the moving process and ensuring their experience with BreezeMove is seamless and positive. Key Responsibilities Provide responsive and professional support to customers via phone and email Proactively manage client communications to ensure satisfaction and clarity throughout the home-moving process Liaise with multiple More ❯

done a year or two in industry and want a role with real variety, responsibility, and technical depth? This one could be for you. We're hiring a Technical Customer Support Specialist to join a global automation tech company that's serious about its products and customer service. You'll be supporting clients across the UK and EMEA … them pick the right sensors or automation kit, and guiding them through tweaks, repairs, or replacements. It's a great mix of hands-on problem-solving, tech talk, and customer interaction. You'll be trained, backed by a supportive team, and given real ownership of your work from day one. What You'll Do Help customers choose the right … of stock or discontinued Respond to technical enquiries by phone, email, or live chat Support the sales team with product knowledge and cross-selling advice Deal with basic repairs, service requests, and product modifications Provide datasheets, wiring diagrams, ePlan Macros, etc. Log activity in the internal SAP system Handle first-line complaints and goodwill offers (under 150) Help train More ❯

done a year or two in industry and want a role with real variety, responsibility, and technical depth? This one could be for you. We're hiring a Technical Customer Support Specialist to join a global automation tech company that's serious about its products and customer service. You'll be supporting clients across the UK and EMEA … them pick the right sensors or automation kit, and guiding them through tweaks, repairs, or replacements. It's a great mix of hands-on problem-solving, tech talk, and customer interaction. You'll be trained, backed by a supportive team, and given real ownership of your work from day one. What You'll Do Help customers choose the right … of stock or discontinued Respond to technical enquiries by phone, email, or live chat Support the sales team with product knowledge and cross-selling advice Deal with basic repairs, service requests, and product modifications Provide datasheets, wiring diagrams, ePlan Macros, etc. Log activity in the internal SAP system Handle first-line complaints and goodwill offers (under 150) Help train More ❯

or Electronic equipment and have clean driving license as the positons is field based. You don't need to have any EPOS experienceif you've worked in a field service role (even in a different industry), have a driving licence, and enjoy solving problems on the go, this could be your next big move. Attend customer sites to … install or swap out retail IT equipment Deliver great customer service and maintain a professional appearance Manage parts and stock from your company vehicle Complete all tasks to a high standard using our mobile job management system Support project rollouts and periodic training at HQ S SKILLS & EXPERIENCE CLEAN DRIVING LICENCE AND ACCESS TO A YOUR OWN VAN More ❯

or Electronic equipment and have clean driving license as the positons is field based. You don't need to have any EPOS experienceif you've worked in a field service role (even in a different industry), have a driving licence, and enjoy solving problems on the go, this could be your next big move. Attend customer sites to … install or swap out retail IT equipment Deliver great customer service and maintain a professional appearance Manage parts and stock from your company vehicle Complete all tasks to a high standard using our mobile job management system Support project rollouts and periodic training at HQ S SKILLS & EXPERIENCE CLEAN DRIVING LICENCE AND ACCESS TO A YOUR OWN VAN More ❯