Customer Service Jobs in the North West

101 to 125 of 200 Customer Service Jobs in the North West

Sales Executive

Manchester, North West, United Kingdom
CarFinance 247
digital car finance platform. We're a Manchester tech business that's reshaping how people buy cars. Backed by smart tech, sharp minds, and a relentless focus on exceptional service, we're on a mission to make car finance simple, fast, and customer-first. We've got big goals - and the roadmap to get there. Join us and … lead to great commissions. All while guiding customers through one of life's biggest purchases - their next car. What makes this role different? Forget the endless cold calls. Every customer you speak to is already pre-qualified. Your focus? Building trust, creating lasting relationships, and driving deals over the line. With a competitive base and uncapped earnings (£65K OTE … throughout Using our bespoke tech platform to manage and streamline each journey Closing deals and celebrating your wins About You What We're Looking For: Experience in sales and customer service A love for targets, performance, and hitting the top of the leaderboard Quick rapport-building skills and a customer-first mindset A high-energy, collaborative attitude More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Sales Advisor

Manchester, North West, United Kingdom
CarFinance 247
digital car finance platform. We're a Manchester tech business that's reshaping how people buy cars. Backed by smart tech, sharp minds, and a relentless focus on exceptional service, we're on a mission to make car finance simple, fast, and customer-first. We've got big goals - and the roadmap to get there. Join us and … lead to great commissions. All while guiding customers through one of life's biggest purchases - their next car. What makes this role different? Forget the endless cold calls. Every customer you speak to is already pre-qualified. Your focus? Building trust, creating lasting relationships, and driving deals over the line. With a competitive base and uncapped earnings (£65K OTE … throughout Using our bespoke tech platform to manage and streamline each journey Closing deals and celebrating your wins About You What We're Looking For: Experience in sales and customer service A love for targets, performance, and hitting the top of the leaderboard Quick rapport-building skills and a customer-first mindset A high-energy, collaborative attitude More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Field Service Engineer (Shutter Doors / Alarm Systems) - Bolton

Bolton, Greater Manchester, North West, United Kingdom
Rise Technical Recruitment Limited
Field Service Engineer (Shutter Doors/Alarm Systems) £14 - £16/hour + Training + Clear Progression Routes + Van + Fuel Card + Door to Door Pay Local Patch with Occasional Stays Away Ideally Located: Bolton, Blackburn, Preston, Chorley, Rochdale, Darwen Are you a Field Service Engineer from an electrical and mechanical background looking to refine your … well as their alarm systems/control panels. You will be expected travel away from time to time for overnight stays when required. This role would suit a Field Service Engineer looking for the next step to elevate their career, who enjoys working with customers to help solve and fix problems and who is always looking to improve their … skills and knowledge. The Role: Servicing and repairing fire shutters/curtains. Fault finding and diagnostic work. No less than 40 hours per week, 7am start. The Person: Field Service Engineer Shutter Doors/Alarm Systems experience An electrical and mechanical background. Great customer service skills. Reference Number: BBBH259622 To apply for this role or to be More ❯
Employment Type: Permanent
Salary: £14 - £16.00 per hour + Vehicle + Bonus + overtime
Posted:

Payroll Specialist

Manchester, Lancashire, England, United Kingdom
Hybrid / WFH Options
Reed
Join a dynamic team delivering outsourced payroll services using Oracle Cloud technology. This role offers a blend of remote and office-based work, with a focus on providing exceptional customer service and accurate payroll processing. Key Responsibilities: Process HR and payroll data to meet SLA targets Resolve payroll queries from employees, HMRC, and third parties Maintain confidentiality and … data security Provide scheduled payroll reports and support service delivery Advise on UK payroll legislation and contribute to process improvements Collaborate with internal and external teams for seamless service delivery Participate in UAT and onboarding of new clients Requirements: Experience with Oracle HR and Payroll (Cloud or E-Business Suite) Strong UK payroll knowledge and legislation understanding Excellent More ❯
Employment Type: Full-Time
Salary: £30,000 - £32,000 per annum, Inc benefits
Posted:

Telesales Manager

Manchester, Lancashire, England, United Kingdom
CCP
who leads by example in fast paced, ever changing environments Can you demonstrate an excellent track record of consistently leading teams to deliver sales targets while maintaining high quality customer service? As a Telesales Manager you will display a compelling 'can-do' attitude. Through this approach, you will mentor, motivate and inspire a diverse UK sales team to … ensure the business's ongoing success. By continually developing the sales team, they will expand their knowledge of their business area and consistently hit targets and deliver exceptional customer service. The successful Sales Manager will: Thrive to deliver all company targets set by the business. Provide the Head of Sales with performance updates highlighting any challenges you are facing … systems. Strong organisational and time management skills. Expert user of salesforce & Microsoft packages. Benefits Competitive basic salary, plus monthly company and personal performance bonus. Enhanced holiday package, increasing with service and paid birthday leave. On site gym, discounted membership and treatments. Health Shield and EAP assess, with private health cover (after 5 years). Group life insurance. Various hospitality More ❯
Employment Type: Full-Time
Salary: £38,000 - £45,000 per annum, Inc benefits, OTE
Posted:

ICT Apprentice

Blue Pit Mill 2nd Floor, Suite 3 Queensway, Rochdale, England
NO FUSS IT LTD
wide range of applications, technologies, and solutions. Role To provide 1st line technical support, answering support queries via phone, email and live chat. To maintain a high degree of customer service for all support queries and adhere to all service management principles. To take ownership of user problems and be proactive when dealing with user issues. To More ❯
Employment Type: Advanced Apprenticeship
Salary: £13,741 a year
Posted:

Graduate Technical Support Advisor

Manchester, Lancashire, England, United Kingdom
NOBUL RESOURCING SOLUTIONS LIMITED
Location: Remote Salary: Up to £26K Nobul is collaborating with an innovative SaaS company to grow their customer support team. About our client: We are an award-winning company founded in 2006. For more than a decade, our mission has been to provide the waste management and recycling industry with the most comprehensive and powerful business management software solution … delivering unrivalled performance, productivity, efficiency and cost-effectiveness. We are looking to hire a Customer Support Specialist to play a critical role as the first point of contact for clients contacting the Help Desk for our SaaS product. We want to speak to customer-focused individuals with strong attention to detail and the ability to go beyond clients … our online helpdesk; Communicate client information and requirements back to the team; helping to Contribute ideas for future enhancements and new software features in team meetings Ensure quality of service by developing a thorough and detailed knowledge of the product and maintaining this as new features are released Multi-task and track dozens of open tickets at various stages More ❯
Employment Type: Full-Time
Salary: £24,000 - £26,000 per annum
Posted:

General Manager

Warrington, England, United Kingdom
Phoenix Inspection Systems Limited
and oversight to the PISL and TD. The General Manager will have full accountability for all aspects of the Companies including manufacturing, engineering, product development, sales, marketing, finance, and customer service. Core responsibilities include driving product management, research and development, new product introduction, promotional initiatives, business development, operational excellence, employee engagement, customer satisfaction, sustainable growth, revenue, and EBITDA. … with an emphasis on inventory, gross margin, and EBITDA; Lead full implementation of policy deployment and daily management across the businesses. Rapidly introduce daily management disciplines in sales, marketing, customer service, repair, and engineering functions; Conduct talent assessment and enhance the management team’s capabilities and competence through mentoring and training, and necessary top-grading to ensure the More ❯
Posted:

Senior Applications Analyst

Liverpool, Merseyside, England, United Kingdom
Hybrid / WFH Options
Plus Dane Housing
provides homes and services to over 30,000 people across Merseyside and Cheshire. Our aim is to tackle social inequality by enabling individuals and communities to thrive and our customer team is at the heart of what we do. Working with our customers really does change people’s lives and if you want to make a difference Plus Dane … application development, system integration, and digital transformation to join our team as a Senior Applications Analyst. As our Senior Applications Analyst, you will lead innovative IT projects and enhance customer service through smart technology solutions. In this key role, you’ll: Lead a team of Application Analysts. Develop and implement business-critical IT systems. Collaborate with stakeholders to … deliver digital solutions which enhance customer service. Manage system integration, performance, compliance and risk. Drive continuous improvement across application. Champion Plus Dane’s digital strategy Key Skills: A degree or equivalent experience in IT or a related field. Proven experience in developing and implementing IT systems within the housing sector. Strong skills in SQL Server, associated systems and development More ❯
Employment Type: Full-Time
Salary: £49,320 per annum
Posted:

First Line Engineer

Liverpool, Merseyside, North West, United Kingdom
Nextech Group Limited
support requests in a professional and timely manner Troubleshoot and resolve hardware, software, and network issues Log all incidents and requests accurately Escalate issues where needed Always provide excellent customer service Skills and Experience Previous IT support experience (desirable, not essential) Good communication skills, both written and verbal Basic understanding of Windows operating systems and Microsoft 365 Ability More ❯
Employment Type: Permanent
Salary: £28,000
Posted:

Project Manager

Old Trafford, Manchester, Lancashire, England, United Kingdom
Hybrid / WFH Options
Ruby Energy
management methodologies. Working knowledge is ideal. Who are we? Launched in 2002, we’re experts in commercial utilities and we know what it takes to deliver high levels of customer service. With our Head Office in Fleetwood, Lancashire, and offices in Manchester, we are positioned to serve businesses across the UK with dedication and excellence. At Ruby Energy, we More ❯
Employment Type: Full-Time
Salary: Salary negotiable
Posted:

IT Support Apprentice

Chorley, Lancashire, North West, United Kingdom
Baltic Apprenticeships
seeking a motivated IT Support Apprentice to join our growing team. This entry-level role is a fantastic opportunity to gain hands-on experience in a fast-paced Managed Service Provider (MSP) environment, where youll learn how to provide high-quality technical support to a wide range of clients. Working alongside experienced engineers, youll develop essential IT skills, from … troubleshooting and ticket management to customer service and user support. With structured training, mentoring, and real-world experience, this apprenticeship will equip you with the technical knowledge and professional behaviours needed for a successful career in IT. In this role, youll work towards yourLevel 3 IT Support Apprenticeship,delivered by our expert training team at Baltic Apprenticeships. A … in the Job: Provide supervised first-line IT support via phone and ticketing system. Troubleshoot basic hardware, software, network, and account issues. Log, prioritise, and update tickets in the service desk system. Escalate complex incidents to senior engineers within SLA timeframes. Assist with hardware/software setup, Office 365, Active Directory, and VPN support. Monitor systems and report issues More ❯
Employment Type: Advanced apprenticeships
Salary: £16,000
Posted:

Software Trainer

Darwen, Lancashire, North West, United Kingdom
Tagtronics
9am5pm). The Benefits - Salary of £30,000 DOE - Pension - 25 days holiday, plus bank holidays - Private health insurance If you are a communications, software trainer, account management, or customer success professional with SaaS expertise, this is the perfect opportunity to join our forward-thinking organisation. Youll work in a small, dedicated team where no two days are the … same, developing your skills in training, communication, and customer success in a vibrant and rewarding environment. So, if youre ready to advance your career, wed love to hear from you! The Role As a Software Trainer, you will play a key role in supporting our customers with your main focus being on training customers on how to use our … advice, product guidance, and support. Additionally, you will: - Support clients through every stage of the onboarding journey - Deliver training for existing customers and help develop useful training content - Review customer journeys and identify areas for improvement - Help clients overcome any challenges using a consultative, solution-focused approach - Co-ordinate with other team members and third-party providers to keep More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

ICT Apprentice

Riverside, Mountbatten Way, Congleton, England
CLIENT FIRST SOLUTIONS LIMITED
Technician Apprentice and take the first step toward a rewarding career in IT! We’re looking for someone with a passion for technology, excellent communication skills, and a strong customer service mindset. If you have a natural problem-solving ability and a desire to learn and grow in the IT field. Role Active directory administration, setting up domain … the Employer CLIENT FIRST SOLUTIONS LIMITED At Client First Solutions, we provide custom IT services worldwide for small and large businesses. Many businesses are adapting to the Managed IT Service approach, but they are often not optimizing the intended service. Our experienced IT team ensures you are only ever seconds away from engaging with one of our engineers across More ❯
Employment Type: Advanced Apprenticeship
Salary: £14,722.50 a year
Posted:

1st Line Support

Preston, Lancashire, United Kingdom
Reed Technology
will act as the first point of contact for technical issues across the organisation. You'll provide support via phone, Teams, email, and in person, ensuring high levels of customer service and timely resolution of issues. Key Responsibilities Provide 1st line technical support and escalate when needed Log and manage tickets via ITSM system Maintain and repair desktops More ❯
Employment Type: Permanent
Salary: £22000 - £24500/annum
Posted:

1st Line Support

Penwortham, Lancashire, United Kingdom
Reed Technology
will act as the first point of contact for technical issues across the organisation. You'll provide support via phone, Teams, email, and in person, ensuring high levels of customer service and timely resolution of issues. Key Responsibilities Provide 1st line technical support and escalate when needed Log and manage tickets via ITSM system Maintain and repair desktops More ❯
Employment Type: Permanent
Salary: GBP 22,000 - 24,500 Annual
Posted:

2nd Line Support Engineer

Manchester Area, United Kingdom
ConnexAI
to the success of the team, which is fostered through consistently organised social events. About us We are an Omnichannel SaaS organisation on a mission to boost productivity, improve customer service, and increase efficiency across various industries. Based in Manchester, UK, our influence spans five continents, with offices in Barcelona, Miami, Melbourne, and South Africa, and we're More ❯
Posted:

2nd Line Support Engineer

warrington, cheshire, north west england, united kingdom
ConnexAI
to the success of the team, which is fostered through consistently organised social events. About us We are an Omnichannel SaaS organisation on a mission to boost productivity, improve customer service, and increase efficiency across various industries. Based in Manchester, UK, our influence spans five continents, with offices in Barcelona, Miami, Melbourne, and South Africa, and we're More ❯
Posted:

2nd Line Support Engineer

bolton, greater manchester, north west england, united kingdom
ConnexAI
to the success of the team, which is fostered through consistently organised social events. About us We are an Omnichannel SaaS organisation on a mission to boost productivity, improve customer service, and increase efficiency across various industries. Based in Manchester, UK, our influence spans five continents, with offices in Barcelona, Miami, Melbourne, and South Africa, and we're More ❯
Posted:

Senior IT Control Tester

Blackburn, Lancashire, North West, United Kingdom
EG Corporate Services Limited
retailer, operating a wide range of brands across multiple sectors including fuel, foodservice, and grocery retail. With a presence in over 9 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders through efficient operations and strategic More ❯
Salary: £40,000
Posted:

SAP Business Analyst

Blackburn, Lancashire, North West, United Kingdom
EG Corporate Services Limited
operating a wide range of brands across multiple sectors including fuel, foodservice, and grocery retail. With a presence in up to 9 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders through efficient operations and strategic More ❯
Salary: £45,000
Posted:

Diagnostic and Testing Lead Engineer

Crewe, Cheshire, North West, United Kingdom
Tata Technologies Europe Ltd
to understand complex manufacturing processes and systems Strong understanding of the electrical and software architecture of modern automotive vehicles Experience with integration and automation of manufacturing and test equipment Customer-focused, positive, supportive, self-motivated, considerate personality required must work well in a team environment Ability to manage complex projects and keep projects on track Competences: Customer Centricity … Ensures the delivery of exceptional customer service Business Acumen - Applies appropriate strategic logic to decisions and initiatives in ones area Decision Making - Identifies and analyses information to make decisions and solve problems Teamwork & Collaboration - Fosters a sense of teamwork, leverages differences, and facilitates the effective interaction and contribution of others to achieve goals People Development - Ensures the availability More ❯
Employment Type: Permanent
Posted:

IT Support

Warrington, Cheshire, England, United Kingdom
Reed Talent Solutions
solutions, we are looking for new members to come and join us, bringing with them strong interpersonal and communication skills and ensure we can continue to deliver an excellent service to our customers! If you have a passion for IT and looking to take that first step, we want to hear from you! Role Overview: Technical expertise is not More ❯
Employment Type: Full-Time
Salary: £12.60 per hour
Posted:

Technical Support (Telecoms) - 1st Line

Crewe, Cheshire, England, United Kingdom
Radius
of growth. We pride ourselves on being at the forefront of technological innovation, and we invite you along on this journey. Job Description We’re looking for a motivated, customer-focused individual to join our expanding support team. This is an entry-level role, ideal for anyone looking to begin their career in telecoms with clear progression opportunities. You … Escalate more complex problems to 2nd Line Support with clear notes Keep customers informed with regular updates on ticket progress Monitor ticket queues to ensure quick responses and meet service levels Qualifications Skills & Experience Confident communicator with a customer-first mindset Enthusiastic about learning new technology (full training provided) Logical thinker with good attention to detail Comfortable speaking … on the phone and explaining things simply Reliable, proactive and eager to develop a career in telecoms Desirable Qualifications (not essential) Any experience in customer service (retail, hospitality, call centre, etc) Interest in technology, broadband or mobile phones Awareness of VoIP or broadband systems (training will be provided) Additional Information Benefits: Pension plan Life assurance Employee fuel card More ❯
Employment Type: Full-Time
Salary: £0 per annum
Posted:

IT Field Engineers

Lancashire, United Kingdom
TXP
Field Engineers to support a nationwide Microsoft 365 migration project. This is a fantastic opportunity to be part of a high-impact deployment, providing essential onsite support across 29 customer sites in the Lancashire area . About the Role As a Field Engineer, you'll be the face of the migration effort at each site, offering 1st line end … user support and ensuring a smooth transition to Microsoft 365. The customer is leading the project; your role is to provide reliable, professional onsite assistance. Key Responsibilities Assist users with Microsoft Outlook email setup and troubleshooting Guide users through SharePoint and File Explorer navigation Support login and usage of Microsoft Teams and OneDrive Help with mobile Authenticator app setup … usage Provide guidance on password change processes Escalate complex issues to VP super-users as needed Ideal Candidate Previous experience in desktop support or field engineering Strong communication and customer service skills Familiarity with Microsoft 365 applications Able to work independently and follow escalation protocols Willing to travel to assigned sites across the Lancashire area Why Join TXP More ❯
Employment Type: Contract
Rate: £175/day Negotiable dependent on experience
Posted:
Customer Service
the North West
10th Percentile
£23,000
25th Percentile
£25,000
Median
£28,500
75th Percentile
£40,000
90th Percentile
£60,000