276 to 300 of 846 Customer Service Jobs in the North West

Are you passionate about providing IT support and troubleshooting technical issues? Do you thrive in a fast-paced environment where customer service and problem-solving go hand in hand? If so, we have an exciting opportunity for an IT Service Desk Engineer to join a growing business … IT knowledge base for future support Supporting IT onboarding processes for new employees What Experience We’re Looking For: Previous experience in a Helpdesk, Service Desk, or IT Support role Strong knowledge of Windows OS and Microsoft 365 administration Experience with Active Directory (user management, password resets, group policies … network issues Excellent communication skills, with the ability to support both technical and non-technical users Experience using ticketing systems and following ITIL-based service desk processes A proactive and customer-focused approach to problem-solving Desirable but not essential: Experience with Microsoft Azure or cloud-based IT More ❯

Are you passionate about providing IT support and troubleshooting technical issues? Do you thrive in a fast-paced environment where customer service and problem-solving go hand in hand? If so, we have an exciting opportunity for an IT Service Desk Engineer to join a growing business … IT knowledge base for future support Supporting IT onboarding processes for new employees What Experience We’re Looking For: Previous experience in a Helpdesk, Service Desk, or IT Support role Strong knowledge of Windows OS and Microsoft 365 administration Experience with Active Directory (user management, password resets, group policies … network issues Excellent communication skills, with the ability to support both technical and non-technical users Experience using ticketing systems and following ITIL-based service desk processes A proactive and customer-focused approach to problem-solving Desirable but not essential: Experience with Microsoft Azure or cloud-based IT More ❯

providing remote support to Businesses across the UK. The Role of Senior IT Support Engineer Providing 2nd/3rd line technical support across our customer base via phone or email. Record and update all incidents and problems thoroughly through the company's ITSM system Take ownership of all support … SLAs as part of the support procedure Communicate effectively to ensure swift resolution at both technical and end user level Maintain elevated levels of customer service for all support queries. Maintain accurate resolution documentation in our knowledge base repositories Train and mentoring our 1st line team to ensure … providers and develop excellent working relationships Proactively involved in the planning and delivery of projects, remaining adaptable to the needs of the project. Attend customer sites and committing repairs/new installations of equipment such as Firewalls, Servers, Workstations. Person Specification for the Senior IT Support Engineer The successful More ❯

for a Manchester based scale-up business that are involved in the AI-powered technology space. to The business is seeking an experienced and customer-focused Technical Support Engineer to join our world-class support team. In this role, you will be the front line of support for our … platform, ensuring our customers receive timely and effective assistance. Key responsibilities are, but not limited to: Representing the Support Team and delivering world-class customer service, as an extension to our Customer Success, Implementation and Development Teams. Efficiently managing a high volume of support tickets across various … channels while adhering to strict SLA targets. Prioritising and responding to customer inquiries with urgency, providing clear communication and tailored solutions. Communicating directly with customers to help gather information and troubleshoot issues. Escalating complex issues to appropriate teams and driving resolution in a timely manner. Conduct interactive customer More ❯

for a Manchester based scale-up business that are involved in the AI-powered technology space. to The business is seeking an experienced and customer-focused Technical Support Engineer to join our world-class support team. In this role, you will be the front line of support for our … platform, ensuring our customers receive timely and effective assistance. Key responsibilities are, but not limited to: Representing the Support Team and delivering world-class customer service, as an extension to our Customer Success, Implementation and Development Teams. Efficiently managing a high volume of support tickets across various … channels while adhering to strict SLA targets. Prioritising and responding to customer inquiries with urgency, providing clear communication and tailored solutions. Communicating directly with customers to help gather information and troubleshoot issues. Escalating complex issues to appropriate teams and driving resolution in a timely manner. Conduct interactive customer More ❯

for a Manchester based scale-up business that are involved in the AI-powered technology space. to The business is seeking an experienced and customer-focused Technical Support Engineer to join our world-class support team. In this role, you will be the front line of support for our … platform, ensuring our customers receive timely and effective assistance. Key responsibilities are, but not limited to: Representing the Support Team and delivering world-class customer service, as an extension to our Customer Success, Implementation and Development Teams. Efficiently managing a high volume of support tickets across various … channels while adhering to strict SLA targets. Prioritising and responding to customer inquiries with urgency, providing clear communication and tailored solutions. Communicating directly with customers to help gather information and troubleshoot issues. Escalating complex issues to appropriate teams and driving resolution in a timely manner. Conduct interactive customer More ❯

for a Manchester based scale-up business that are involved in the AI-powered technology space. to The business is seeking an experienced and customer-focused Technical Support Engineer to join our world-class support team. In this role, you will be the front line of support for our … platform, ensuring our customers receive timely and effective assistance. Key responsibilities are, but not limited to: Representing the Support Team and delivering world-class customer service, as an extension to our Customer Success, Implementation and Development Teams. Efficiently managing a high volume of support tickets across various … channels while adhering to strict SLA targets. Prioritising and responding to customer inquiries with urgency, providing clear communication and tailored solutions. Communicating directly with customers to help gather information and troubleshoot issues. Escalating complex issues to appropriate teams and driving resolution in a timely manner. Conduct interactive customer More ❯

work on As our Functional Consultant CE, you... are responsible for implementing CE solutions that support a life cycle within domains as sales, marketing, customer service and field service so that it can run efficiently and effectively facilitating requirements gathering workshops and think along with the customer work shoulder-to-shoulder with project team and customer translating business functional, non-functional requirements into a solution. configure and expand the core functionality using Power Platform components verify the solution to guarantee quality of the solution document the solution contribute to key user training extend your knowledge … the Utility market, and transfer knowledge to other colleagues contribute on growing our CE capabilities and UMAX product offering Our ideal candidate ... is customer-oriented and this way of working is important to you is eager to learn Utilities sector specific business processes has at least 2 years More ❯

work on As our Functional Consultant CE, you... are responsible for implementing CE solutions that support a life cycle within domains as sales, marketing, customer service and field service so that it can run efficiently and effectively facilitating requirements gathering workshops and think along with the customer work shoulder-to-shoulder with project team and customer translating business functional, non-functional requirements into a solution. configure and expand the core functionality using Power Platform components verify the solution to guarantee quality of the solution document the solution contribute to key user training extend your knowledge … the Utility market, and transfer knowledge to other colleagues contribute on growing our CE capabilities and UMAX product offering Our ideal candidate ... is customer-oriented and this way of working is important to you is eager to learn Utilities sector specific business processes has at least 2 years More ❯

work on As our Functional Consultant CE, you... are responsible for implementing CE solutions that support a life cycle within domains as sales, marketing, customer service and field service so that it can run efficiently and effectively facilitating requirements gathering workshops and think along with the customer work shoulder-to-shoulder with project team and customer translating business functional, non-functional requirements into a solution. configure and expand the core functionality using Power Platform components verify the solution to guarantee quality of the solution document the solution contribute to key user training extend your knowledge … the Utility market, and transfer knowledge to other colleagues contribute on growing our CE capabilities and UMAX product offering Our ideal candidate ... is customer-oriented and this way of working is important to you is eager to learn Utilities sector specific business processes has at least 2 years More ❯

work on As our Functional Consultant CE, you... are responsible for implementing CE solutions that support a life cycle within domains as sales, marketing, customer service and field service so that it can run efficiently and effectively facilitating requirements gathering workshops and think along with the customer work shoulder-to-shoulder with project team and customer translating business functional, non-functional requirements into a solution. configure and expand the core functionality using Power Platform components verify the solution to guarantee quality of the solution document the solution contribute to key user training extend your knowledge … the Utility market, and transfer knowledge to other colleagues contribute on growing our CE capabilities and UMAX product offering Our ideal candidate ... is customer-oriented and this way of working is important to you is eager to learn Utilities sector specific business processes has at least 2 years More ❯

work on As our Functional Consultant CE, you... are responsible for implementing CE solutions that support a life cycle within domains as sales, marketing, customer service and field service so that it can run efficiently and effectively facilitating requirements gathering workshops and think along with the customer work shoulder-to-shoulder with project team and customer translating business functional, non-functional requirements into a solution. configure and expand the core functionality using Power Platform components verify the solution to guarantee quality of the solution document the solution contribute to key user training extend your knowledge … the Utility market, and transfer knowledge to other colleagues contribute on growing our CE capabilities and UMAX product offering Our ideal candidate ... is customer-oriented and this way of working is important to you is eager to learn Utilities sector specific business processes has at least 2 years More ❯

work on As our Functional Consultant CE, you... are responsible for implementing CE solutions that support a life cycle within domains as sales, marketing, customer service and field service so that it can run efficiently and effectively facilitating requirements gathering workshops and think along with the customer work shoulder-to-shoulder with project team and customer translating business functional, non-functional requirements into a solution. configure and expand the core functionality using Power Platform components verify the solution to guarantee quality of the solution document the solution contribute to key user training extend your knowledge … the Utility market, and transfer knowledge to other colleagues contribute on growing our CE capabilities and UMAX product offering Our ideal candidate ... is customer-oriented and this way of working is important to you is eager to learn Utilities sector specific business processes has at least 2 years More ❯

work on As our Functional Consultant CE, you... are responsible for implementing CE solutions that support a life cycle within domains as sales, marketing, customer service and field service so that it can run efficiently and effectively facilitating requirements gathering workshops and think along with the customer work shoulder-to-shoulder with project team and customer translating business functional, non-functional requirements into a solution. configure and expand the core functionality using Power Platform components verify the solution to guarantee quality of the solution document the solution contribute to key user training extend your knowledge … the Utility market, and transfer knowledge to other colleagues contribute on growing our CE capabilities and UMAX product offering Our ideal candidate ... is customer-oriented and this way of working is important to you is eager to learn Utilities sector specific business processes has at least 2 years More ❯

We're hiring a Server Build Engineer who will be responsible for the day-to-day server builds of the customer environment, ensuring the infrastructure and all its components are built and configured as expected. The Server Build Engineer will analyse build requests and specifications and convert to virtual … strive towards full automation. The role requires Server builds and design consultation on VMware, physical, and cloud services of Windows, Linux and appliances. Responsibilities Customer service Pick up and take ownership of customer requests, complying to the relevant processes Analyse build requests and specifications and convert to … virtual and physical server builds in-line with process Meet or exceed the customer SLA Effective communication to the customer and within the team Infrastructure Thorough understanding of IT infrastructure & IT ideologies and the interaction between physical and virtual layers Proactively identifying improvements for the infrastructure configuration Operating More ❯

We're hiring a Server Build Engineer who will be responsible for the day-to-day server builds of the customer environment, ensuring the infrastructure and all its components are built and configured as expected. The Server Build Engineer will analyse build requests and specifications and convert to virtual … strive towards full automation. The role requires Server builds and design consultation on VMware, physical, and cloud services of Windows, Linux and appliances. Responsibilities Customer service Pick up and take ownership of customer requests, complying to the relevant processes Analyse build requests and specifications and convert to … virtual and physical server builds in-line with process Meet or exceed the customer SLA Effective communication to the customer and within the team Infrastructure Thorough understanding of IT infrastructure & IT ideologies and the interaction between physical and virtual layers Proactively identifying improvements for the infrastructure configuration Operating More ❯

We're hiring a Server Build Engineer who will be responsible for the day-to-day server builds of the customer environment, ensuring the infrastructure and all its components are built and configured as expected. The Server Build Engineer will analyse build requests and specifications and convert to virtual … strive towards full automation. The role requires Server builds and design consultation on VMware, physical, and cloud services of Windows, Linux and appliances. Responsibilities Customer service Pick up and take ownership of customer requests, complying to the relevant processes Analyse build requests and specifications and convert to … virtual and physical server builds in-line with process Meet or exceed the customer SLA Effective communication to the customer and within the team Infrastructure Thorough understanding of IT infrastructure & IT ideologies and the interaction between physical and virtual layers Proactively identifying improvements for the infrastructure configuration Operating More ❯

We're hiring a Server Build Engineer who will be responsible for the day-to-day server builds of the customer environment, ensuring the infrastructure and all its components are built and configured as expected. The Server Build Engineer will analyse build requests and specifications and convert to virtual … strive towards full automation. The role requires Server builds and design consultation on VMware, physical, and cloud services of Windows, Linux and appliances. Responsibilities Customer service Pick up and take ownership of customer requests, complying to the relevant processes Analyse build requests and specifications and convert to … virtual and physical server builds in-line with process Meet or exceed the customer SLA Effective communication to the customer and within the team Infrastructure Thorough understanding of IT infrastructure & IT ideologies and the interaction between physical and virtual layers Proactively identifying improvements for the infrastructure configuration Operating More ❯

We're hiring a Server Build Engineer who will be responsible for the day-to-day server builds of the customer environment, ensuring the infrastructure and all its components are built and configured as expected. The Server Build Engineer will analyse build requests and specifications and convert to virtual … strive towards full automation. The role requires Server builds and design consultation on VMware, physical, and cloud services of Windows, Linux and appliances. Responsibilities Customer service Pick up and take ownership of customer requests, complying to the relevant processes Analyse build requests and specifications and convert to … virtual and physical server builds in-line with process Meet or exceed the customer SLA Effective communication to the customer and within the team Infrastructure Thorough understanding of IT infrastructure & IT ideologies and the interaction between physical and virtual layers Proactively identifying improvements for the infrastructure configuration Operating More ❯

We're hiring a Server Build Engineer who will be responsible for the day-to-day server builds of the customer environment, ensuring the infrastructure and all its components are built and configured as expected. The Server Build Engineer will analyse build requests and specifications and convert to virtual … strive towards full automation. The role requires Server builds and design consultation on VMware, physical, and cloud services of Windows, Linux and appliances. Responsibilities Customer service Pick up and take ownership of customer requests, complying to the relevant processes Analyse build requests and specifications and convert to … virtual and physical server builds in-line with process Meet or exceed the customer SLA Effective communication to the customer and within the team Infrastructure Thorough understanding of IT infrastructure & IT ideologies and the interaction between physical and virtual layers Proactively identifying improvements for the infrastructure configuration Operating More ❯

We're hiring a Server Build Engineer who will be responsible for the day-to-day server builds of the customer environment, ensuring the infrastructure and all its components are built and configured as expected. The Server Build Engineer will analyse build requests and specifications and convert to virtual … strive towards full automation. The role requires Server builds and design consultation on VMware, physical, and cloud services of Windows, Linux and appliances. Responsibilities Customer service Pick up and take ownership of customer requests, complying to the relevant processes Analyse build requests and specifications and convert to … virtual and physical server builds in-line with process Meet or exceed the customer SLA Effective communication to the customer and within the team Infrastructure Thorough understanding of IT infrastructure & IT ideologies and the interaction between physical and virtual layers Proactively identifying improvements for the infrastructure configuration Operating More ❯

behalf of our client, who are currently rolling out Salesforce across their organisation. They are seeking a talented Salesforce Administrator with strong expertise in Service Cloud. This hybrid role offering some flexibility to work from home and from their office (South West England), providing the perfect balance for productivity … and supportive environment that values innovation and initiative. Hybrid working setup for better work-life balance. Opportunity to make a real impact by optimising Service Cloud processes and driving business success. If you’re ready to make a move, apply now! Don’t miss your chance to join a … forward-thinking team where your skills will be valued and rewarded. Key Responsibilities: Administer and optimise Salesforce Service Cloud to support customer service operations. Configure workflows, validation rules, automation tools, and custom objects to meet business needs. Proactively identify system improvements and implement solutions independently. Collaborate with More ❯

behalf of our client, who are currently rolling out Salesforce across their organisation. They are seeking a talented Salesforce Administrator with strong expertise in Service Cloud. This hybrid role offering some flexibility to work from home and from their office (South West England), providing the perfect balance for productivity … and supportive environment that values innovation and initiative. Hybrid working setup for better work-life balance. Opportunity to make a real impact by optimising Service Cloud processes and driving business success. If you’re ready to make a move, apply now! Don’t miss your chance to join a … forward-thinking team where your skills will be valued and rewarded. Key Responsibilities: Administer and optimise Salesforce Service Cloud to support customer service operations. Configure workflows, validation rules, automation tools, and custom objects to meet business needs. Proactively identify system improvements and implement solutions independently. Collaborate with More ❯

behalf of our client, who are currently rolling out Salesforce across their organisation. They are seeking a talented Salesforce Administrator with strong expertise in Service Cloud. This hybrid role offering some flexibility to work from home and from their office (South West England), providing the perfect balance for productivity … and supportive environment that values innovation and initiative. Hybrid working setup for better work-life balance. Opportunity to make a real impact by optimising Service Cloud processes and driving business success. If you’re ready to make a move, apply now! Don’t miss your chance to join a … forward-thinking team where your skills will be valued and rewarded. Key Responsibilities: Administer and optimise Salesforce Service Cloud to support customer service operations. Configure workflows, validation rules, automation tools, and custom objects to meet business needs. Proactively identify system improvements and implement solutions independently. Collaborate with More ❯

behalf of our client, who are currently rolling out Salesforce across their organisation. They are seeking a talented Salesforce Administrator with strong expertise in Service Cloud. This hybrid role offering some flexibility to work from home and from their office (South West England), providing the perfect balance for productivity … and supportive environment that values innovation and initiative. Hybrid working setup for better work-life balance. Opportunity to make a real impact by optimising Service Cloud processes and driving business success. If you’re ready to make a move, apply now! Don’t miss your chance to join a … forward-thinking team where your skills will be valued and rewarded. Key Responsibilities: Administer and optimise Salesforce Service Cloud to support customer service operations. Configure workflows, validation rules, automation tools, and custom objects to meet business needs. Proactively identify system improvements and implement solutions independently. Collaborate with More ❯