101 to 125 of 189 Microsoft 365 Jobs in the North of England

clear path toward a senior infrastructure or field-project role. What You'll Be Doing Resolving escalated 2nd-line tickets — hardware, software, networking, M365, AD, DNS/DHCP, VPNs, firewalls, VLANs, Wi-Fi Attending customer sites for reactive fixes, installs and infrastructure projects Installing/replacing PCs, printers, access points … during busy periods, holidays and sickness What You'll Bring 2nd-line support, infrastructure or MSP engineering experience Strong Windows troubleshooting + hands-on Microsoft 365 admin Active Directory, Group Policy, TCP/IP, DNS/DHCP/VPN/VLAN/firewall knowledge Experience installing ...

troubleshoot Windows 10 and Windows 11 desktops and laptops. Administer and support Windows Server environments. Manage users, computers, groups, permissions and policies within Microsoft Active Directory. Troubleshoot LAN/WAN, TCP/IP, DNS, DHCP, Wi-Fi and general network connectivity issues. Install, configure and maintain PCs, laptops, printers … DHCP TCP/IP and networking fundamentals LAN/WAN and Wi-Fi troubleshooting PC/laptop hardware troubleshooting Printers and peripheral devices Microsoft 365 applications Remote and onsite user support ...

supporting users across multiple locations. Key Skills & Experience: 2+ years' experience in a 2nd Line/Tier 2 Service Desk role Strong knowledge of Microsoft 365, Windows 11, Active Directory, Azure AD and Intune Experience supporting laptops, desktops, mobile devices and peripherals Understanding of networking fundamentals ...

standard of customer service What we're looking for: Previous experience in an IT Support, Service Desk or Technical Support role Strong knowledge of Microsoft Windows (Client and Server environments) Experience with Microsoft 365 and Active Directory Good understanding of networking technologies, including ...

support to end users and resolving technical issues that cannot be solved remotely. Key Responsibilities Provide onsite support for Windows 10/11, Microsoft 365, Outlook, and Teams. Diagnose and resolve hardware, software, peripheral, and user issues. Build, image, configure, and deploy laptops, desktops, and mobile devices. … room technology, and basic network issues. Update and manage tickets through the ITSM system, ensuring excellent communication with users. Support endpoint security tools including Microsoft Defender, antivirus, and device encryption. Essential Skills Experience in Deskside, Desktop, or 2nd Line Support. Strong knowledge of Windows 10/11 and Microsoft ...

touch IT support to VIP and executive users Own and resolve incidents end-to-end across L1-L3 support Deliver onsite support for devices, M365, collaboration tools, AV and meeting rooms Support business-critical meetings, events and senior stakeholder needs Manage tickets via ServiceNow, ensuring clear communication and SLA adherence … knowledge sharing and user guidance What You'll Bring Proven experience in VIP/End User/Service Desk support Strong troubleshooting across Windows, Microsoft 365 and enterprise tools Experience with ServiceNow (or similar ITSM tools) and ITIL practices Knowledge of Teams, AV, meeting room and collaboration ...

environment and can work calmly under pressure. Critical thinking and problem-solving skills, with an ability to think outside the box. Working knowledge of Microsoft Windows OS (10 and 11) and Microsoft 365 Office Suite. Understanding of IT hardware, predominately desktops and laptops, but also other ...

Experience administering Windows end-user systems within an enterprise-scale environment. Previous experience providing 2nd and 3rd line IT support. Strong knowledge of Microsoft System Center Configuration Manager (SCCM) for application deployment and patch management. Experience with Microsoft Intune and Group Policy Management. Experience supporting the Microsoft 365 suite of applications. Knowledge of Virtual Desktop Infrastructure (VDI), ideally using Omnissa Horizon. Exposure to automation and scripting using PowerShell would be advantageous. Excellent communication skills and the ability to explain technical concepts to both technical and non-technical stakeholders. Willingness to participate in occasional ...

life science industry. Profile What we are looking for Strong experience in a senior infrastructure, cloud or technical lead role. Good knowledge of Microsoft 365, Azure, Entra ID and Intune. Strong Windows Server, Active Directory and VMware experience. Solid understanding of enterprise networking, firewalls, VPNs and security. ...

months, with the opportunity to gain more exposure to the wider infrastructure environment as you develop. Key Technology & Experience Windows 10/11 & Microsoft 365 Networking fundamentals including TCP/IP, DNS & DHCP Infrastructure & connectivity troubleshooting ITIL processes and best practices Switch administration & network troubleshooting Exposure ...

server hardware under senior guidance Administer Active Directory tasks including user creation, permissions, group allocation and device/OU management Support Microsoft O365, SharePoint and mailbox provisioning, diagnostics and troubleshooting Manage devices via MDM technologies including Intune and Entra ID Accurately log and categorise incidents, requests and asset records … solution designs Requirements Proven experience in a 2nd line desktop support role Experience supporting users in a Microsoft environment, with experience of M365 Solid experience building, upgrading and repairing desktop hardware and software Experience of Active Directory, Intune, Entra ID and mobile device management Familiarity with common ticketing, CMDB ...

daily backup status and proactive monitoring alerting. Required skills: A keen interest in developing a career in ICT. Experience and some technical knowledge of Microsoft Windows Operating Systems. An understanding of PC maintenance & upgrades. Good communication skills with the ability to explain technical concepts clearly to non-technical users. … essential): Knowledge of Windows Server technologies. A basic understanding of network concepts (e.g. IP addressing, DNS, DHCP). Experience of other non-Microsoft Operating Systems and software. Backup technologies. Web and mail filtering concepts. Familiarity with Microsoft 365 or Google Workspace tools. Entry requirements: 3 GCSEs ...

complex IT environments, with a strong track record of delivering cloud and infrastructure projects from inception to completion. You will bring deep expertise across Microsoft technologies, including Azure, Microsoft 365, virtualisation, networking, identity, and hybrid cloud platforms, enabling you to design and support scalable, resilient ...

Liverpool & Merseyside - Must drive/own a car - PART TIME - £30-40,000 pro rata 3 days a week. Server, Infrastructure, Networking, Cyber Security, M365, Helpdesk, Apple Devices, google. An IT firm are looking for a PART TIME (3 days a week) IT Engineer (Support) to work across the Educational … Liverpool and Merseyside Strong communication skills you can explain a complex technical issue to a headteacher clearly and calmly Server, Infrastructure, Networking, Cyber Security, M365, Helpdesk, Apple Devices, Google ...

resolved within agreed SLAs Install, rebuild, repair, and upgrade PCs, laptops, Wyse terminals and peripherals Support Cisco telephony systems and local area networks Manage Microsoft Intune, device management, and patching across all laptops and desktops Assist with new office setups, relocations, and hardware rollouts Work with Supply Chain … attitude, good communication skills, and a willingness to learn. Ideally, youll have: Experience in an End User Support or Desktop Support environment Knowledge of Microsoft 365, Windows 10, and Citrix Understanding of local area networking and patching Experience with PCs, Wyse terminals, printers, and telephony equipment Strong ...

experience in a 2nd line IT support role within a Desk Side environment and understand ITIL best practice Strong technical knowledge of Windows OS, Microsoft 365, Active Directory, Azure. Understanding of basic networking concepts, including Wi-Fi, VPNs, DNS, and TCP/IP. Experience using ITSM ...

additional requirements such as mobile phones, phone numbers and internal systems access Systems Administration Day-to-day administration/health checks where needed for: Microsoft 365 Entra ID Intune Microsoft Defender uSecure User management Gap analysis Phishing simulations Keeper Security User management Risk scores etc Support ...

update support tickets using the company's helpdesk system. Troubleshoot hardware, software and connectivity issues. Configure and deploy laptops, desktops and mobile devices. Support Microsoft Windows operating systems and Microsoft 365 applications. Assist with password resets, user account administration and access permissions. Escalate complex technical issues ...

troubleshooting and problem-solving skills. * Knowledge of Incident, Problem and Change Management best practices. Excellent customer service and communication skills. Experience supporting Windows devices, Microsoft 365 and end-user hardware. The ability to prioritise workload and manage multiple support requests. Experience working collaboratively within a technical team. ...

Strong understanding of incident management, request fulfilment, knowledge management and ITIL practices Hands-on experience with ServiceNow (or similar ITSM tools) Strong knowledge of Microsoft 365, SharePoint, Teams and Power Platform Experience delivering training, enablement or digital adoption initiatives Ability to create clear, engaging digital learning ...

troubleshooting and problem-solving abilities. Experience diagnosing, prioritising and resolving IT incidents, with a focus on first-time resolution. Solid knowledge and experience with: Microsoft 365, including Teams, Outlook and SharePoint. Comfortable with Windows/user operating systems. Laptops, desktops, peripherals, printers and docking stations ...

troubleshooting Hyper-V (through experience or degree) Basic use of GUI tools to perform troubleshooting Any knowledge of MS Exchange 2013+, SQL Server 2016+, Office365 Exchange/Azure or Nutanix, beneficial but not essential Strong verbal and written English Excellent problem solving and troubleshooting skills and the ability ...

efficient service. Key Responsibilities Provide 1st line support via phone, email and ticketing systems. Log, prioritise and resolve IT incidents and service requests. Support Microsoft 365 and Windows-based environments. Manage user access requests and onboarding/offboarding activities. Assist with IT asset management and hardware deployments. … specialist teams where required. About You Previous customer service or support experience. Strong communication and problem-solving skills. Good knowledge of Windows 11 and Microsoft 365. Organised, proactive and keen to develop a career in IT. Full UK driving licence. Desirable Previous Service Desk or Helpdesk experience. Knowledge ...

years' experience in commercial operations, sales operations, business analytics, sales enablement, marketing operations or a similar role. Experience using Salesforce, Power BI, Excel and Microsoft 365 applications. Good understanding of CRM processes, sales pipeline management, forecasting and business performance reporting. Strong analytical and problem-solving skills with ...

skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Excellent attendance Microsoft Office, Word & Excel Qualifications Maths and English GCSE, grade C/4 or above (Essential) ICT BTEC, grade Pass, Merit or Distinction (Desired) OFFICE … 365 Microsoft, grade Word, Outlook & Excel (Essential) Experience working in an office or with customers Work Experience, grade 6/12 months (Desired) About the Employer SHARE Multi-Academy Trust Welcome to SHARE Multi-Academy Trust We are a small, friendly partnership, currently consisting of five secondary ...