126 to 150 of 201 Service Delivery Jobs in the North of England

modern, scalable technologies are used to meet business needs. Champion the non-functional qualities of our data products-supportability, testability, security, compliance, maintainability, and performance. Drive progress towards our Service Level Objectives (SLOs), ensuring our systems are reliable and resilient. Partner closely with Principal Engineers and technical architects to define and design data solutions aligned with product goals. Collaborate … guide teams through delivery. Provide hands-on support during build phases-pair-programming, prototyping, reviewing code, and ensuring test coverage is solid. Support incident response when needed, partnering with Service Delivery to resolve critical issues efficiently. Knowledge Sharing & Documentation Build deep expertise in our BI products and share that knowledge across the business. Own the publication and upkeep More ❯

driven Business Support Assistant to join our close-knit team in central Leeds. You’ll work closely with all areas of the business, including account management, sales and marketing, service delivery, and finance supporting them day-to-day while helping connect the dots between departments, people, and processes, and helping the business maintain operational efficiency. This is an … and data input using Xero, Dext, and our PSA system (Halo). Order and Supplier Management: Process hardware/software orders, liaise with vendors to check stock, pricing and delivery timelines, and track order statuses. System Maintenance: Help maintain accurate internal records across our platforms (including Halo PSA), ensuring smooth handovers between teams. Client and Vendor Communications: Answer and More ❯

Date: Immediate Client Site Full-Time | Monday to Friday | Onsite Your Mission: As an IT Support Analyst , you’ll be the frontline of technical support — delivering best-in-class service to end-users, resolving hardware and software issues, and collaborating with internal IT teams to enhance service delivery. What You’ll Be Doing: Technical Support Provide 1st and … support across Windows, Mac/OSX , and mobile platforms ( iOS/Android ). Troubleshoot hardware/software issues and support end-user productivity tools ( Office 365, Outlook, Teams ). Service Management Log, manage, and resolve incidents using ServiceNow , following ITIL best practices. Prioritize and escalate issues effectively, ensuring SLA compliance and customer satisfaction. Collaboration & Projects Work alongside infrastructure, applications … system rollouts or upgrades. Process Improvement Identify recurring problems and propose solutions to reduce future incidents. Create and maintain internal knowledge base articles to support team development and self-service tools. Key Performance Metrics: Fast, effective ticket resolution and escalation within ITIL frameworks. High user satisfaction across multiple service channels (walk-up, desk-side, phone, chat, self-service More ❯

Engagement You'll be working with key leaders across the business, including: Group CTO & CFO Director of Group Finance Associate Director - Group Credit Group Financial Controller Head of IT Service Delivery Head of Infrastructure Apply Now This is a rare opportunity to drive lasting change in a dynamic, high-growth business. If you're ready to take ownership More ❯

Engagement You'll be working with key leaders across the business, including: Group CTO & CFO Director of Group Finance Associate Director - Group Credit Group Financial Controller Head of IT Service Delivery Head of Infrastructure Apply Now This is a rare opportunity to drive lasting change in a dynamic, high-growth business. If you're ready to take ownership More ❯

hybrid role where you will be expected to travel across multiple sites. This is a role leading their infrastructure and network operations and does not have responsibility for the service desk, therefore someone must have experience leading and managing infrastructure. Role Responsibilities Leadership & Management Promote continuous professional development across the team. Model and uphold organisational values and behaviours. Ensure … and policies in collaboration with the IT team. Advise on system upgrades and improvements. Lead and mentor the IT Operations Management Team, ensuring clear objectives and collaboration with the Service Delivery Team. Establish reporting structures for visibility across IT leadership. Ensure robust and tested business continuity plans. Contribute to budget planning with recommendations based on industry trends. Manage … third-party suppliers to meet service level agreements. Review and enhance IT-related policies and procedures. Support team development through coaching and training. Provide IT support during major organisational events. Perform other duties as required. Skills Required Essential: Proven experience in a similar role. Strong problem-solving under pressure. Clear communication and documentation skills. Self-motivated with proactive issue More ❯

you thrive in transformation programmes where tech, people, and strategy meet ? This role is at the heart of a transformation programme, where your expertise will shape the design and delivery of a single HR platform that goes far beyond booking holidays or viewing payslips- its a gateway to career development, people analytics, and smarter decision-making. Your work will … directly support a modern, data-informed culture that puts people first. What Youll Do: Lead the end-to-end design and delivery of a new HR technology solution that enhances colleague experience through automation, mobile access, and intuitive self-service. Ensure the solution aligns with best practice HR processes, organisational strategy, and technical architecture. Collaborate across People, IS, and … sustainable, future-ready platform. Support testing, implementation, and change management to ensure successful adoption and long-term impact. Provide insight and data analytics to empower decision-making and improve service delivery. What Youll Bring: Proven experience delivering SaaS-based HR technology solutions in a medium to large organisation. Strong understanding of HR processes, data structures, and service delivery More ❯

requires a balance of on-site presence (2 days per week) and remote work. The primary focus is on ensuring firewall and proxy compliance, security signoff for change requests, service improvement, relationship management, and staff development within the cybersecurity framework. Key Responsibilities: Become an SME on the Skybox firewall security toolset Enforce security and control objectives adhering to Standards … end understanding of the business/IT processes Understands what information should be communicated and when Experience of working in a wider business context with exposure to other organisations Service Delivery Security focused while maintaining a close eye on delivery Ability to prioritise, control, and react to rapidly changing demands/priorities Experienced in dealing with conflicts More ❯

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. Job Title: Cash in Transit Driver Location : Washington Salary : £34,556.62 per annum What Is the role of a Cash in Transit Officer … opportunity for you on our team! As a Cash in Transit Officer, you will contribute to the safe and secure movement of cash and valuables between locations to enable service delivery whilst ensuring any business risk is mitigated. What will I be doing as a Cash in Transit Officer? No two days or weeks are the same as … who we are and how we work together and are foundational in our company's history and future. As a Cash in Transit Officer, you will be required to service ATM machines by ensuring the secure transportation and deployment of monies. You will follow company processes and completing all associated documentation in line with operational targets. You will drive More ❯

Economics/Business/Accountancy SQL experience is desirable but not essential Ability to work to tight deadlines Good written and oral communication skills Commitment to high standards of service delivery A professional approach and can-do attitude If you are interested in this role please contact John Devlin at Agility Resourcing. Please note due to the large More ❯

group systems. Example related systems include: BIM/Common Data Environments, contractor communication, environmental monitoring, data reporting. Manage IT project risks and their mitigation activities. Coordinate the transition from service delivery to operations in terms of incident management, knowledge, asset management, and training. Manage procurement and scoping efforts, considering both project and divisional aims. Provide regular reporting on More ❯

and deliver personalised retention strategies. Handle inbound and outbound calls to address customer concerns and offer tailored solutions. Work collaboratively with the sales and support teams to ensure seamless service delivery. Maintain accurate records of customer interactions and feedback within the CRM system. Provide detailed information about available products and services to enhance customer retention. Meet or exceed individual More ❯

UK Government. We look into complaints where someone believes there has been injustice or hardship because an organisation has not acted properly or fairly or has given a poor service and not put things right. Our service is free for everyone. About the role We are looking for an ICT Service Manager with experience of leading ICT … service teams, engaging and motivating them and creating an environment of continuous improvement, to support the achievement of PHSO's strategic aims through the delivery of an effective customer focused ICT service. You'll have end to end responsibility for PHSO's ICT services, and will provide specialist expertise in the development; management and performance of ITIL aligned … Manchester office and will offer the flexibility of home and office-based working. Experience working within Central Government would be an advantage. You will have: • A passion for customer service with fantastic communication skills. • In-depth understanding of Service Management Framework principles and processes and the ability to apply your knowledge. • The skills to maintain focus on the More ❯

basis and adhere to policies. Ensure that the daily safety check is completed for all areas. Ensure all work orders are fulfilled correctly prior to the start of each delivery cycle. Ensure all work orders are picked and dispatched in accordance with client SLAs. Ensure all items are picked and made ready for all morning, afternoon and night shifts … reported. Oversee hospital processes during active shifts to ensure compliance, prevent mishandling, SLAs are being adhered too and maintain a clear audit trail. Inspire others to provide heroic client service and embrace and promote all three parts of OASIS Group Vision: Purpose; Core Values; and Mission. ? Candidate Requirements Previous experience of working in a service delivery role More ❯

level Account Manager to act as the key point of contact for major clients. In this role, you’ll be responsible for building strong, trusted relationships, ensuring successful project delivery, and identifying opportunities to grow and evolve strategic partnerships. What They Offer £28,000 - £30,000 Hybrid working (3 days in the office) Exciting career development in a fast … issues and challenges Develop and maintain strong, long-term client relationships built on trust and results Working collaboratively with the wider operational teams to ensure customer satisfaction related to service delivery/support services across clients. To develop ‘higher and wider’ client relationships across your nominated accounts. Flexibility and innovation to respond to customer needs, often travelling to … About You Can demonstrate a solid understanding of the role of account management in a Digital/Technology services business Strong understanding of digital, data and technology solutions and delivery approach Excellent communication and presentation skills Proven track record of client retention and account growth Experience managing multiple accounts simultaneously Ability to work collaboratively in a fast-paced, creative More ❯

support for users in hardware and software issues. Contact us directly with any questions about this open position. Experience resolving problems while sitting with the user. Strong customer-centric service skills. Comfortable with various deskside and networking technologies. Experience in asset and inventory management. Role may require enhanced referencing or vetting due to its nature. As part of a … dedicated support team, you will work onsite to provide support for lab-based IT within our client's pharmaceutical facilities. You are fully supported by your Service Delivery Manager and colleagues. You will handle various tickets throughout the day, resolving issues empathetically and pragmatically, with a focus on excellent customer service-ensuring each user is satisfied with … Similar roles Professionals IT Support Engineer (Irvine, Scotland) Onsite Level 2 support for hardware and software issues. UK - Irvine, Scotland Apply now IT Support Engineer (Warwick) Provide excellent customer service with top-tier hardware, software, and technical support. UK - Warwick Apply now IT Support Engineer (Piccadilly Circus) Deliver exceptional support for hardware, software, and technical issues. UK - Piccadilly Circus More ❯

Location: Boston Spa or St Pancras, UK Type: Full-Time Are you skilled in maintaining systems, applications, and services? Do you want to work with diverse teams to enhance service delivery? The British Library is implementing a new Digital Repository on Microsoft Windows servers and seeks enthusiastic support staff to ensure its success. As an Application Specialist in … offer a hybrid working environment, averaging one day a week onsite, with flexible arrangements such as three days onsite one week and two weeks remote. Our focus is on delivery and achieving outcomes. More ❯

locally. We are developing a program to explore, implement, and scale AI solutions to improve services and outcomes for our communities. As an AI Officer, you will support the delivery of our AI Program by coordinating activities, assisting with pilot projects, and shaping AI use across the organization. You will collaborate with stakeholders from all Directorates to ensure alignment … with service needs and organizational goals. This role offers a unique chance to turn emerging technologies into practical improvements for residents, contributing to our Customer Strategy and Digital Ambition. Who we are looking for We seek someone curious, motivated, and confident in engaging with various stakeholders. You do not need to be a technical AI expert but should understand … how digital technologies can support service delivery, possess strong organizational skills, and communicate effectively. Experience in supporting projects or programs, managing competing priorities, and working collaboratively across teams is essential. This position is ideal for someone looking to develop a career in digital innovation, especially with an interest in emerging technology and its role in public services. If More ❯

locally. We are developing a program to explore, implement, and scale AI solutions to improve services and outcomes for our communities. As an AI Officer, you will support the delivery of our AI Program by coordinating activities, assisting with pilot projects, and shaping AI use across the organization. You will collaborate with stakeholders from all Directorates to ensure alignment … with service needs and organizational goals. This role offers a unique chance to turn emerging technologies into practical improvements for residents, contributing to our Customer Strategy and Digital Ambition. Who we are looking for We seek someone curious, motivated, and confident in engaging with various stakeholders. You do not need to be a technical AI expert but should understand … how digital technologies can support service delivery, possess strong organizational skills, and communicate effectively. Experience in supporting projects or programs, managing competing priorities, and working collaboratively across teams is essential. This position is ideal for someone looking to develop a career in digital innovation, especially with an interest in emerging technology and its role in public services. If More ❯

strong, long-term relationships with clients Create bespoke logistics solutions to meet client needs Achieve and exceed agreed sales targets and KPIs Collaborate with operational teams to ensure seamless service delivery Requirements Proven experience in B2B freight sales or logistics business development Strong understanding of UK and international freight markets Excellent negotiation, presentation, and communication skills Self-motivated More ❯

speak with prospective candidates about flexible working arrangements. Key Responsibilities General duties include, but are not limited to: Manage a complex individual caseload with minimal supervision, ensuring high-quality service delivery at all stages. Supervise, mentor, and support junior team members, offering technical guidance and contributing to their professional development. Build and maintain strong client relationships, attending client More ❯

from a legal technology background and can communicate with both internal and external stakeholders. You will be designing and implementing legal tech solutions and streamline legal operations and enhance service delivery. This is an exciting opportunity to work closely with experienced legal technology experts and progress your career within legal tech. This is a hybrid working role with an More ❯

from a legal technology background and can communicate with both internal and external stakeholders. You will be designing and implementing legal tech solutions and streamline legal operations and enhance service delivery. This is an exciting opportunity to work closely with experienced legal technology experts and progress your career within legal tech. This is a hybrid working role with an More ❯

and deliver personalised retention strategies. Handle inbound and outbound calls to address customer concerns and offer tailored solutions. Work collaboratively with the sales and support teams to ensure seamless service delivery. Maintain accurate records of customer interactions and feedback within the CRM system. Provide detailed information about available products and services to enhance customer retention. Meet or exceed individual More ❯

and deliver personalised retention strategies. Handle inbound and outbound calls to address customer concerns and offer tailored solutions. Work collaboratively with the sales and support teams to ensure seamless service delivery. Maintain accurate records of customer interactions and feedback within the CRM system. Provide detailed information about available products and services to enhance customer retention. Meet or exceed individual More ❯