151 to 175 of 231 Service Delivery Jobs in the North of England

days per week onsite 4.5 day working week (Half day Fridays) About Us Infinity is a market-leading advanced analytics and call-tracking service working with some of the world's most well-known brands. As a company, we're ever evolving, using cutting-edge tech and a drive … communication strategies between CS and the business. Own the CS comms scheme. Manage and report on capacity of the team based on the current service delivery profile. Share with GHOCS/VP of CS any risks, challenges and opportunities on the resourcing and capacity. Forecast and predict with … enabled where required. Attend key customer meetings to mentor and train CSMs to deliver undeniable ROI and a consistent client experience. METRICS Own the delivery of the key metrics for the CS function, ensuring data is available from CSMs for consistent reporting and communication across: Net Retention (monitoring and More ❯

audits across the businesses Carry out GIA risks assessment to providing specific risk inputs to the development of the annual audit plan. Execution and delivery of audits in line with audit methodology and IIA standards and budget. Produce IA reports which are impactful, balanced and address the root cause … experience and coverage of: IT security, including access management, perimeter security, and threat management. Solid IT general controls (ITGCs) knowledge. IT outsourcing arrangements, including service delivery, supplier management, and data security considerations. IT governance, strategy, and operating models. Knowledge of IT frameworks (NIST, COBIT, ISO, ITIL) is desirable. More ❯

the heart of our community, ensuring resident wellbeing through engaging programming and exceptional customer service. You'll manage resident experiences, from seamless communication and service delivery to creating and executing community events and initiatives. Your role will also involve managing social media channels, handling administrative tasks, and supporting More ❯

and 3rd line support to staff by way of advice and making direct, operational changes to ICT systems whilst delivering value to ensure the Service delivery is of a high and professional quality for all users Support systems and implementation involving infrastructure and security and making relevant upgrades More ❯

needs while continuously striving to improve our processes. Through the development and efficient use of systems such as Unit4 ERP, we aim to enhance service delivery, increase transparency, and drive process efficiencies that support the Universitys long-term sustainability and growth. The finance department is committed to continuous More ❯

the assigned territory by identifying new business opportunities and maintaining existing client relationships. Work closely with internal teams (Operations, Finance, Marketing) to ensure excellent service delivery and after-sales support. Track competitor activity and market trends to inform sales strategy. Meet or exceed sales targets, KPIs, and revenue More ❯

empower a growing team of cyber sales professionals. Providing clarity, accountability, and professional development. Driving strategy: Collaborate with the C-suite, Marketing, Product, and Service Delivery teams to align on go-to-market plans, pricing, and positioning. Championing innovation: Stay ahead of the curve on emerging technologies, market More ❯

empower a growing team of cyber sales professionals. Providing clarity, accountability, and professional development. Driving strategy: Collaborate with the C-suite, Marketing, Product, and Service Delivery teams to align on go-to-market plans, pricing, and positioning. Championing innovation: Stay ahead of the curve on emerging technologies, market More ❯

throughout the full development lifecycle Operating as the Quality Assurance focal point for Engineering capability teams working within the Design, Development, Test and Evaluation Service Delivery Unit throughout the engineering lifecycle Undertaking First Article Verifications and signing Certificates of Conformity on behalf of the business and supporting customer More ❯

for existing client installations, including optimization and troubleshooting. Oversee project profitability, ensuring alignment with budget and contractual obligations. Support commissioning activities and post-sales service delivery. Mentor and develop a team of process technology professionals, fostering knowledge sharing. Represent the company at client meetings, showcasing technical capabilities and solutions. More ❯

platforms as the business transitions to a cloud-first model. Stand up a Data Services team to meet the needs of the Product and Service Delivery functions within the business. Build key relationships with cross-functional data leads throughout the business to form a Data Leadership group, and … help guide the direction of Conferma data strategy. Direct teams on process standardisation to ensure efficient delivery of data services and support to internal and external parties. Continuously align data service strategy with CI/CD pipelines for streamlined provision of product improvements. Work with development, reporting and … security leads to ensure data platforms are meeting product needs to service client expectations. Guide teams to ensure a high degree of observability of data platform reliability and performance, working alongside the Head of Platform to enhance visibility of these metrics throughout the business. Drive innovation in related emerging More ❯

communication infrastructure availability for all employees. Configure and deploy new computer and shop floor hardware and software, including ongoing maintenance. Provide Level 1-2 Service Desk support, assisting end users with technical issues and incident root cause analysis, escalating tickets as necessary. Monitor system performance and troubleshoot problems and … liaising with third-party suppliers to resolve problems within agreed SLAs. Develop and maintain technical support processes, user manuals, and other documentation to support service delivery and handover processes. Administer Oleon Ltd. systems and applications, including Tropos ERP (internal training provided). Conduct data control activities to support … Personal Leave Day Staff oil allowance (After probation) AVIVA pension scheme 1 month company sick pay 1 hr paid lunch Free parking Death in service x4 annual salary (up to 4 beneficiaries) Reward Gateway platform/Smart spending app - Access to rewards and recognition (Shopping discounts/cashback and More ❯

keyword analysis, site optimisation and performance reporting. You’ll support the mentoring of junior team members and contribute to department growth initiatives to enhance service delivery and scale the SEO and technical division. Along with a competitive salary and a host of perks, you’ll join a supportive … your technical expertise, and be part of an environment that encourages ideas, challenges the norm, and rewards initiative! Key Responsibilities: Lead on the planning, delivery, and optimisation of SEO strategies across multiple client accounts. Execute technical SEO audits and deliver actionable recommendations. Work towards improving organic performance and maximising More ❯

keyword analysis, site optimisation and performance reporting. You’ll support the mentoring of junior team members and contribute to department growth initiatives to enhance service delivery and scale the SEO and technical division. Along with a competitive salary and a host of perks, you’ll join a supportive … your technical expertise, and be part of an environment that encourages ideas, challenges the norm, and rewards initiative! Key Responsibilities: Lead on the planning, delivery, and optimisation of SEO strategies across multiple client accounts. Execute technical SEO audits and deliver actionable recommendations. Work towards improving organic performance and maximising More ❯

a rich, complementary set of services to customers globally, including industry leading software verification solutions and, excitingly, a cloud resilience proposition: Escrow-as-a-Service (EaaS). As a combined business, IPM and our Escode division are now the market leader in software resilience services globally. Together we remain … specific industry vertical (currently Finance, Critical Infrastructure and Commercial) Key accountabilities Manage and provide leadership to the current assigned sales by focusing on the delivery of sales targets measured on a monthly, quarterly, and yearly basis. Manage a base of customers directly to achieve personal sales targets on a … inbound and outbound marketing lead generation, social selling, networking and direct sales techniques to achieve desired result. Work together with Marketing and Operations/Service Delivery to promote and support Total Customer Satisfaction Skills We require an individual with proven experience in: Must be able to demonstrate success More ❯

a rich, complementary set of services to customers globally, including industry leading software verification solutions and, excitingly, a cloud resilience proposition: Escrow-as-a-Service (EaaS). As a combined business, IPM and our Escode division are now the market leader in software resilience services globally. Together we remain … specific industry vertical (currently Finance, Critical Infrastructure and Commercial) Key accountabilities Manage and provide leadership to the current assigned sales by focusing on the delivery of sales targets measured on a monthly, quarterly, and yearly basis. Manage a base of customers directly to achieve personal sales targets on a … inbound and outbound marketing lead generation, social selling, networking and direct sales techniques to achieve desired result. Work together with Marketing and Operations/Service Delivery to promote and support Total Customer Satisfaction Skills We require an individual with proven experience in: Must be able to demonstrate success More ❯

ISO27001:2022, Cyber Essentials Plus) Hands-on experience with backup, antivirus, and monitoring tools (e.g., Arcserve, Sophos, PRTG) Strong understanding of ITIL frameworks and service delivery best practices More ❯

cyber threat mitigation. Manage and mentor a high-performing team of analysts and third-party partners. Own SOC processes, KPIs, and reporting, ensuring effective service delivery and performance. Drive strategic initiatives in threat intelligence, SIEM, and vulnerability management. Collaborate across IT, business units, and the Deputy CISO to More ❯

sales and marketing plans to drive the successful launch of Hotal in key cities. Cultivate strong relationships with stakeholders and clients, ensuring excellence in service delivery and customer satisfaction. Utilise a hands-on approach to sales, actively participating in negotiations and closing deals. Champion a solutions-oriented mindset More ❯

sales and marketing plans to drive the successful launch of Hotal in key cities. Cultivate strong relationships with stakeholders and clients, ensuring excellence in service delivery and customer satisfaction. Utilise a hands-on approach to sales, actively participating in negotiations and closing deals. Champion a solutions-oriented mindset More ❯

and industry developments, as well as maintaining and developing their professional team and continuing the development of their systems to assist in high quality service delivery. The role will be varied, including project managing from routing, through to construction and completion, and providing consultancy services associated with benchmarking, procedures More ❯

funders, and external stakeholders. Develop reports that measure and communicate the outcomes and impact of our work, particularly in relation to supporter engagement and service delivery. Data Management & Quality Assurance Maintain the integrity and accuracy of CRM data, overseeing imports, updates, and regular data cleansing routines. Conduct audits and More ❯

success Responsibilities Coordinate internal teams Collaborate with specialists Advocate directly for your clients' to hold internal partners & vendors to account for effective high quality service delivery Monitor performance Support clients with training and ongoing website operations Proactively address issues to ensure engagement and success Demonstrate eCommerce success to … internal and external stakeholders through pre-agreed KPIs About Velstar Velstar is a team of more than 120 people. We're a full-service digital commerce agency comprising three specialist divisions: Velstar Commerce: The digital commerce agency for lifestyle brands Velstar Enterprise: The digital transformation agency for B2B and … businesses Velstar Performance: The marketing and optimisation agency for digital commerce businesses Everything we do, from websites to campaigns to transformational builds, is in service of one goal: taking clients to the next level in their growth journey. Our job isn't done when we produce great work - although More ❯

global scale to implement this vision. The successful candidate will deliver and manage the day-to-day IT operations, maintaining high standards of IT service delivery, and safeguarding their IT infrastructure. You will also drive innovation in a cloud-based infrastructure (AWS) as well as working on a … Worked in a cloud environment (AWS) The role Execute and oversee the IT Operations in alignment with the company goals, ensuring effective and timely delivery of IT projects in an AWS cloud environment Manage and mentor the team of IT professionals, in IT infrastructure, Networking, IT Security and Applications … the overall defined IT strategy. Oversee and ensure IT operates efficiently, providing outstanding support to all staff members across multiple offices globally Oversee the delivery of IT services within AWS, Microsoft & Cisco environments, ensuring they meet business needs and comply with established SLAs. Lead IT infrastructure, including IT security More ❯

to improve workflow automation and operational efficiency. Provide mentorship to junior engineers and contribute to cross-team knowledge sharing. Monitor operational metrics and lead service improvement initiatives. Maintain accurate configuration records and technical documentation. Work closely with engineering and service delivery teams to ensure seamless technical operations. More ❯