1 to 25 of 64 Change Management Jobs in Scotland

monitoring solutions for complex computing environments Participate in capacity planning and performance optimization initiatives Drive infrastructure automation and continuous improvement Manage relationships with vendors and technical partners Vendor & Contract Management: Manage third-party Linux support contract and contractor relationships Define and monitor service level agreements Ensure contractor compliance with company security policies Review and approve contractor work Manage vendor … Manage infrastructure lifecycle planning Develop business cases for infrastructure improvements Key Competencies: Technical: Infrastructure architecture and design Performance optimization Problem-solving and troubleshooting Security best practices Technical documentation Business & Management: Contract negotiation and management Budget planning and control Risk management Audit response and compliance Strategic planning Vendor management Cost-benefit analysis Interpersonal: Strong communication skills Stakeholder … management Team collaboration Conflict resolution Customer service orientation Ability to bridge technical and scientific domains Leadership: Technical leadership Project management Mentoring and knowledge transfer Change management Strategic thinking Impact Metrics: Success in this role will be measured by: Infrastructure stability and performance improvements Stakeholder satisfaction levels Project delivery effectiveness Technical problem resolution metrics Team collaboration effectiveness More ❯

new and existing requirements, testing/integration and implementation, performance tuning and patching, including some periodic monthly out of hours working. Ensuring operational integrity and compliance covering information security, change management, asset management and software licensing. Provide 3rd line expertise and troubleshooting of all related service issues including management of vendors to ensure services are fully … to ensure that services are supported by the appropriate technical specialists. Ensure backup schedules & data retention and periodic maintenance are aligned to company requirements and standards. Proactive Identification and management of risks to services. Proposing suitable risk mitigation treatment plans in line with departmental approach to risk management. Agree and participate in scheduled BC/DR exercises, to ensure More ❯

This Senior Project Manager role will report to the Head of Project Delivery, within the Programme Delivery directorate, working in partnership across Information Services. You will provide strong Project Management and Business Analysis skills to manage and drive the work of the team who are developing the systems and services to enhance the staff and student experience. Position : Senior … Full time Location : Glasgow Employer : University of Glasgow Main Duties and Responsibilities 1. Responsible for leading the delivery of projects: within agreed timescales, budgets, and scope: driving project initiation; management of the project and its resources to produce successful services that meet business needs. 2. Responsible for concurrently managing several large size organisational, process, systems and data projects across … all Colleges/University Services and central functions. 3. Management of project staff resources for large project teams often including external parties, providing support, leadership and direction: developing plans for the delivery of required work and allocating the work according to resource type required, availability and skills; monitoring progress of work against plan, evaluating alternatives and initiating corrective action More ❯

Lead and coordinate incident response activities to effectively contain, eradicate, and recover from security incidents. Develop and maintain incident response plans, ensuring they align with industry best practices. Escalation management in the event of a security incident Follow major incident process Threat Intelligence: Stay abreast of the latest cybersecurity threats and vulnerabilities, integrating threat intelligence into security monitoring processes. … improve detection capabilities. Generate detailed reports on emerging threats, attack trends, and security posture improvements. Monitored and analysed security logs from SIEM platforms to identify suspicious activity. Security Tool Management: Manage and optimise SIEM tools, ensuring they are properly configured and updated to maximize effectiveness. Own the development and implementation of SOC Use Cases Evaluate new security technologies and … recommend enhancements to the security infrastructure. Collaboration: Collaborate with cross-functional teams, including IT, legal, and management, to address security incidents and implement preventive measures. Provide expertise and guidance to other analysts. Working with the Technical Teams to ensure all new and changed services are monitored accordingly Documentation: Maintain accurate and up-to-date documentation of security procedures, incident More ❯

customer, project, and support teams. • Manage escalations and Major Incidents. • Work with account teams on contractual negotiations for renewals. • Report on client profit and loss KPIs. • Ownership of Service Management processes and their documentation in IT Glue. • Ownership of the transition process of Managed Service customers from pre-sales to operational support. • Capacity planning of support teams to ensure … performance and customer satisfaction. • Create customer excitement. Stimulate customer demand by ensuring service roadmaps continue to evolve (work with operational teams to support you). • Develop an IT Service Management Plan (ITIL process delivery) to improve service consistency and reliability. Owning and delivering key processes including change, problem, and major incident management Skills/Experience: Experience of … Project and Operational Incident, problem, and change management within a complex environment. Strong partner management expertise, with demonstrable experience of navigating complex multi-vendor environments. Exceptional stakeholder engagement, influencing, and communication skills. Ability to work under pressure, multitask, and handle multiple assignments simultaneously. Excellent time-management and problem-solving skills. Strong technical background. Minimum of More ❯

Overview Join Our Team of Project Professionals Seeking ambitious Business Analyst for 24-month contract to help drive projects within our Insurance Broking Accounting team. As part of the Change Management team, you will be instrumental in driving projects of varying sizes and complexities, including mergers and acquisitions, divisional change initiatives, and digital transformations. We are seeking … an established and ambitious Business Analyst with a robust background in process mapping and operational process improvement. Your exceptional stakeholder management skills, honed within large, complex business environments, will be key to implementing controlled and methodical changes to our processes and systems. If you are ready to contribute to project solutions and thrive in a collaborative setting, we encourage … these into solution requirements. Plan, design, and deliver the handover of business processes to the functional owner in a way that allows for continuous improvement. Design and support the management of User Acceptance Testing, providing input into the resolution of any fixes. Support project rollout and handover. About you Experienced Business Analyst with expertise in large, complex businesses. Experience More ❯

What you'll be doing: The Incident, Problem & Change Manager is a key role within the service desk/service operations function, responsible for leading the end-to-end management of major incidents, problem investigations, and change control processes across the Iomart service desk portfolio. The role ensures that service impacting issues are effectively managed, root causes … are identified and resolved, and changes are controlled and communicated with minimal risk to service quality. This role requires close collaboration with service desk teams, technical support groups, account management, and client stakeholders to drive service stability and continuous improvement. The successful candidate will also participate in an on-call rotation to ensure 24/7 coverage of critical … incidents. Key Responsibilities Incident Management Lead and coordinate the resolution of major and high-priority incidents, ensuring swift service restoration and minimal business impact. Chair major incident review calls and drive timely updates to stakeholders, including senior leadership and customers. Ensure adherence to the incident management process, SLAs, and escalation protocols. Maintain detailed records of incident timelines, communications More ❯

Exciting Opportunity: Project Manager Are you a skilled professional with a passion for governance and change management? This company is seeking a talented Project Manager to join their dynamic team and play a pivotal role in driving organisational success. About the Role As the Project Manager, you will be responsible for leading the company's change governance … framework (LOAD) and serving as the primary point of contact with the Digital Assurance Office. Your expertise will be crucial in ensuring that all change initiatives comply with the LOAD framework, enabling the delivery of value-driven transformations.Key responsibilities of the Project Manager include: Maintaining and continuously improving the LOAD framework to align with the company's evolving needs … and industry best practices Providing guidance and support to the Change Labs and other business units to ensure the successful implementation of the LOAD framework Overseeing the management and facilitation of governance forums, capturing actions, and tracking change initiatives Developing and managing reporting to inform decision-making on change initiatives, from submission to closure Collaborating with More ❯

as a Senior Project Manager. This pivotal role involves ensuring successful delivery of agreed business outcomes and orchestrating collaborative efforts across the business to plan, de-risk, and execute change initiatives. This role with focus on Data Protection within the organisation. Responsibilities: Lead the successful delivery of agreed business outcomes by collaborating with stakeholders across the business, planning, de … risking, and managing day-to-day project activities. Offer guidance on change policies and processes to colleagues, oversee project management staff, and collaborate with departmental leaders in developing projects and programs. Plan project work scope, resource allocation, and timelines in coordination with department leaders and the Executive, providing transparent updates on expected deliverables. Manage project risks by working … with stakeholders, documenting and addressing them using comprehensive methods, and ensuring documented action plans are followed and updated transparently. Ensure alignment of all activities with change policies, procedures, and standards, fostering a culture of learning from gaps and supporting colleague development. Motivate project teams by establishing clear goals, ensuring role clarity, and efficient stakeholder management throughout the change More ❯

Manage budgets, validate financials, and ensure ongoing cost control Identify risks early and implement effective mitigation strategies Develop and maintain comprehensive project documentation (Budget, Labour Forecasts, Risk Register, Schedules, Change Management, Lessons Learned) Build and manage detailed project schedules (MS Project for complex projects), with a focus on identifying and maintaining the Critical Path Report regularly to senior … leadership and clients on progress, risks, and outcomes Manage scope changes through formal Change Control processes using internal tools Lead project close-out reviews, capturing learnings and driving continuous improvement Project Manager - The Person: Proven project management experience within a relevant industry (e.g., bespoke capital equipment, industrial automation, engineering systems ) Demonstrated success delivering multiple, complex projects with cross … functional teams Solid understanding of capital equipment engineering and/or automation technologies Degree-level education or equivalent, with strong project management aptitude Practical knowledge of project planning tools and methodologies (e.g., MS Project, Gantt charts, risk assessments) Strong commercial awareness , including familiarity with contractual and financial project elements Sound analytical thinking and creative problem-solving capabilities Strong customer More ❯

Manage budgets, validate financials, and ensure ongoing cost control Identify risks early and implement effective mitigation strategies Develop and maintain comprehensive project documentation (Budget, Labour Forecasts, Risk Register, Schedules, Change Management, Lessons Learned) Build and manage detailed project schedules (MS Project for complex projects), with a focus on identifying and maintaining the Critical Path Report regularly to senior … leadership and clients on progress, risks, and outcomes Manage scope changes through formal Change Control processes using internal tools Lead project close-out reviews, capturing learnings and driving continuous improvement Project Manager - The Person: Proven project management experience within a relevant industry (e.g., bespoke capital equipment, industrial automation, engineering systems ) Demonstrated success delivering multiple, complex projects with cross … functional teams Solid understanding of capital equipment engineering and/or automation technologies Degree-level education or equivalent, with strong project management aptitude Practical knowledge of project planning tools and methodologies (e.g., MS Project, Gantt charts, risk assessments) Strong commercial awareness , including familiarity with contractual and financial project elements Sound analytical thinking and creative problem-solving capabilities Strong customer More ❯

Head of IT and Digital at a pivotal time in the company's growth. Reporting directly to the Chief Operating Officer, the successful candidate will be responsible for overall management of the IT function and support delivery of Startline's digital strategy. This role is central to ensuring a stable, secure, and innovative technology environment that supports the business … role in shaping the future of Startline's digital capabilities, working closely with senior leaders and external partners to deliver best-in-class solutions and infrastructure. Key Responsibilities Leadership, management and development of the IT roadmap and team capability. Overall operational leadership of the business's IT infrastructure including support and service delivery, reporting on availability and performance. Management … seeking to appoint an experienced technology leader who wishes to be part of a growing and innovative business like Startline. Education & Qualifications Degree-level education. Prince2 or equivalent project management accreditation (desirable). BCS Chartered IT Professional (CIP) or equivalent (desirable). Experience Evidence of developing successful technology functions supporting real-time business environments. Proven track record in IT More ❯

costs efficiently-all while guiding and supporting the project team. Maintain comprehensive project documentation in line with customer standards, covering budget oversight, labour planning, risk tracking, scheduling, open issues, change control logs, lessons learned, and final test results. Develop and update detailed timelines (using MS Project for more complex undertakings), clearly highlighting critical path dependencies for team and client … validate budgets to keep financials on track throughout the project lifecycle. Manage scope, timeline, and budget changes by using costumer tracking tools to record requests, and apply the formal change management workflow to resolve them. Facilitate a project close-out review to reflect on successes and identify areas for future enhancement. Qualifications Desirable Certifications: MAPM, PMP, Prince2 Essential … control (design, software, electrical etc.) Ensure quality standards are maintained for all aspects Excellent client-facing skills Experience of working with Programme and Project managers in large deployments People management skills - the ability to lead and focus teams in complex projects Strong self-management - continuous performance is both an objective and a mind-set Desire to continue to More ❯

have the autonomy to deliver. To learn more about RoS and what we offer visit our careers pages or watch this short video. The Role Join our dynamic Service Management team and play a crucial role in maintaining the operational excellence of our digital services within the Digital Directorate. As a key member of the Service Enablement team, you … will drive assurance activities to uphold high service management standards. You'll champion the implementation of best-practice processes and ensure seamless service delivery across the organisation - helping us to consistently meet and exceed business needs. If you're passionate about service quality and operational integrity, this is your opportunity to make a real impact in a collaborative, forward … thinking environment. On a typical day you will The IT Service Management and Business Operations Analyst will be responsible for delivering and assisting with a range of tasks: Support the delivery of Service Management practices, which include incident management, problem resolution, and change management. Support delivery of IT Enablement objectives. Creating and updating Knowledge Base articles More ❯

week SALARY: Depending on skills and experience WORKING PATTERN: Permanent | Full-time (35 hours per week) Role Description Are you ready to take the next step in your Project Management Career? Kick ICT Group currently have an opportunity for an enthusiastic and driven Project Manager to join the team. As an Applications Project Manager you will play an important … members to ensure they understand their roles, responsibilities, and deliverables within the plan. · Drive collaboration and teamwork to co-ordinate project tasks. · Carry out effective and proactive risk, issue & change management. · Provide accurate and timely status reporting. · Work as part of a wider team to collaboratively develop and continuously improve standard project governance process procedures along with ongoing compliance. … Achieving Chargeable Utilisation KPI. What do I need? Essential · Experience in project life cycles. · Experience in project management using methodologies & best practice. · Excellent communication skills both verbal and written. · Outstanding organisational skills with attention to details. · Strong interpersonal skills with the ability and desire to build long lasting relationships. · Excellent stakeholder management and communication skills. · An ability to More ❯

should also be comfortable working in a high growth business, fast paced environment driving the firms strategy and AlphaSM product capabilities. Applicants must demonstrate experience managing organizations through significant change and developing relationships at executive levels. Over time, this position could potentially evolve into increasing levels of responsibility within the wider Alpha Implementation organization Why this role is important … and overall success of each program. You will supervise managers and inform executives on progress and performance. A successful Client Implementation Executive must have a broad knowledge of program management principles, experience leading organizations through transformational change and the ability to build relationships and engage effectively at executive levels. They must have a strategic mindset as well as … for improvements Supervise all program and project managers involved to provide feedback and resolve complex problems Discover ways to enhance efficiency and productivity of procedures and people Implement standard change control process, deploy and maintain risk, issue and decision logs This role is responsible for leading large, complex client transformation programs working with client C-Suite and STT executives More ❯

DOE?+ benefits Location: UK Hybrid, with occasional travel to Glasgow/Gosforth hubs Contract type : Permanent - Full Time Our Team An exciting opportunity has arisen within IT Service Management for a manager to pick up the operational responsibility & drive strategic thinking for the Service Asset & Configuration Management (SACM) Team as a people leader, leading and inspiring them … and ensure the function continues to meet the needs of a growing, ever-changing business. You will be responsible for the leadership and direction of the SACM Team: Configuration Management (CM) as well as Hardware Asset Management (HAM) and Software Asset Management/License Management (SAM). The role will need the manager to work in … conjunction with multiple business units across Business areas, IT Development & Change, and Support pools to ensure effective governance, controls and policies are communicated, implemented and continually improved and will support them in the day to day running of the business area to ensure we meet our SACM commitments. The role requires the successful candidate to lead a team of More ❯

Safety/regulatory requirements. Ensure strict adherence to health and safety regulations and standards. Provide clear direction to the design and construction teams. Administer NEC4 Contracts utilising CEMAR contract management software. Provide technical leadership and guidance on all engineering aspects of the project, calling upon relevant discipline subject matter experts as required. Manage the construction of engineering works, including … comply with relevant industry standards and specifications, Employer Requirements and facility Nuclear Safety requirements. Report regular project progress and manage risks and issues, taking necessary action as required. Administering change management for the main contract works and subcontract packages. Provide monthly programme updates with an appropriate narrative identifying any change Liaise with clients and stakeholders to ensure … their requirements are met. Contribute to staff planning, recruitment and management of a team of 5-10 people. Provide technical support and guidance to the project team. Requirements: Bachelor's degree in Engineering or a related field. Minimum of 5 years' experience in a similar role. Proven knowledge of utilities connections, diversions and service owner requirements Proven expertise in More ❯

Service Desk Manager role will have: Significant experience in an IT service or support function, with a proven track record of managing service desk operations Excellent knowledge of incident management, change management, and ITIL best practices Strong analytical and problem-solving skills to identify and address service desk challenges Exceptional communication and interpersonal abilities to liaise with … stakeholders at all levels A degree in IT, Business Management, or a related field, or equivalent industry experience Important - This service desk is 24/7 so some evening/night/weekend shifts may be required. If you're ready to take on a rewarding challenge and contribute to the success of this dynamic company, we encourage you More ❯

intelligence to journey owners, product teams, and executive stakeholders. Work with Service desks, Resolver teams, HR and Marketing to embed customer feedback mechanisms and closed-loop processes that drive change and enhance customer satisfaction. Promote a customer-first culture by storytelling and delivering clear, engaging insights that inspire action and behaviour change. Data Analysis & Strategic Insight : Collect and analyse … sources (VoC, market intelligence, internal analytics) to provide a 360-degree view of customer and business performance. Translate complex data into compelling narratives that influence senior decision-makers. Data Management & Engineering : Analyse and optimise data structures and schemas to support efficient and integrated analytics solutions. Ensure data quality, consistency, and accessibility to support robust analysis and insight generation. Reporting … to simplify complexity and tell compelling, insight-driven stories. Skilled at engaging senior stakeholders, influencing decisions, and driving alignment across functions. Experience presenting to C-level executives and facilitating change through insights. Demonstrated ability to lead projects, prioritise strategically, and manage competing demands aligned to commercial goals. Experience in transformation programs and understanding of change management principles. More ❯

Legal Business Analyst - Edinburgh - Law Firm An experienced Business Analyst with experience working for a law firm in either Business Change IT, Software, or Systems BA role, requirements analysis, and strong analytical skills is required by a leading law firm based in Edinburgh. You must have previous experience of working as a Business Analyst for a law firm. This … home, with some flex on the hours worked. You must have the following experience: At least 3+ years of experience as a Business Analyst, working within IT or Business Change for a law firm Ability to work on multiple IT BA projects, within either IT Business Change, Systems, Software delivery or IT Infrastructure Be able to bring different … areas of the business together, gather requirements and create the most viable technical solutions Be a critical thinker and challenge the norm Excellent Stakeholder management experience Waterfall and Agile experience Dig for information, and stakeholder management and find what is the best solution Have to be accountable and be able to improve the BA process, Need to be More ❯

exciting time to be joining the team. Skills, Qualifications and Attributes: ESSENTIAL IT/Indirect Services strategic sourcing, planning and execution IT/Indirect Services contract drafting, negotiations and management Stakeholder Management IT/Indirect Services Category Management experience Highly motivated, proactive, self-starter Procurement project management experience/skills Highly literate and analytical DESIRABLE SC … Cleared CIPS Experience of cross site, cross functional collaborative working Ability to define and implement category strategies Excel, Word and PowerPoint Demonstrable change management capability Intrinsic Job Factors Location - Edinburgh/Remote (Custom Working) - could flex on location 37 hours per week/Flexible working Occasional UK travel Tight deadlines regular or ad-hoc Security Clearance You must … courses via Coursera and Linkedin Learning Referral Incentive: You can earn a reward for successfully referring a friend or family member Bonus: Scheme in place for all employees at management level and below For a full list of our company benefits please our website here . Leonardo is a global high-tech company and one of the key players More ❯

exciting time to be joining the team. Skills, Qualifications and Attributes: ESSENTIAL IT/Indirect Services strategic sourcing, planning and execution IT/Indirect Services contract drafting, negotiations and management Stakeholder Management IT/Indirect Services Category Management experience Highly motivated, proactive, self-starter Procurement project management experience/skills Highly literate and analytical DESIRABLE SC … Cleared CIPS Experience of cross site, cross functional collaborative working Ability to define and implement category strategies Excel, Word and PowerPoint Demonstrable change management capability Intrinsic Job Factors Location - Edinburgh/Remote (Custom Working) - could flex on location 37 hours per week/Flexible working Occasional UK travel Tight deadlines regular or ad-hoc Security Clearance You must … courses via Coursera and Linkedin Learning. Referral Incentive: You can earn a reward for successfully referring a friend or family member. Bonus: Scheme in place for all employees at management level and below. For a full list of our company benefits please visit our website. Leonardo is a global high-tech company and one of the key players in More ❯

department in Software and Hardware Validation compliance. As a subject matter expert (SME) for GxP systems, you will drive compliance strategies and manage GxP system life cycle activities, including change management and system integration projects. Who You Are: Bachelor's/Undergraduate Degree in a quality or science-related discipline (chemistry, biology, or medical technology preferred). Significant More ❯

infrastructure experience. • 5+ years of development experience with a strong focus on large-scale, distributed systems. • Proficient in Python and GoLang. • Experience with Liquibase or similar tools for database change management and version control. • Hands-on experience with AWS and/or GCP, including cloud-native services, networking, IAM, and cost optimization. Experience with other cloud providers is More ❯