and we will explore your experience further. Here are the key skills and experience relevant to this role: Maximo configuration: Knowledge on Maximo Asset Management system support. Maximo Application installation & configuration experience Data feeds and automation scripts Maximo Integration Improving User experience Maximo testing Reporting Good familiarity with Windows … operating systems (Client and Server) Experience of application licensing services Good working knowledge of IT changemanagement processes and principles Strong customer orientated approach Excellent communication and interpersonal skills and the confidence to liaise with individuals up to Senior Leadership level and external vendors Ability to establish and more »
Job Summary: The Professional Services division is responsible for delivery of change/transformation/advisory services to existing clients on Clearwater’s SaaS platform. We work in conjunction with Client Services to identify opportunities around value-added services to steady state clients and implement change projects for … part of a collaborative division spanning SMEs, team leads and program managers. Collaborating with client services, global delivery and R&D teams, they implement changemanagement experience for our customers, and expediate delivery timeframe through scalable processes. Responsibilities: Implements change/transformation/advisory projects for our more »
clients and act as an internal point of escalation for all support related incidents Troubleshooting and diagnosis of all network and security related incidents Changemanagement and risk assessment for all managed service clients Implementation of changes across all managed service clients Aid with project engineering as and … when required Input into policy and procedures and ensure documentation is kept up to date and to a high standard Vendor escalation and case management Assisting the Technical Services Manager with creation of major incident reports, service reports and root cause analysis Performing regular maintenance and patching of managed more »
clients and act as an internal point of escalation for all support related incidents Troubleshooting and diagnosis of all network and security related incidents Changemanagement and risk assessment for all managed service clients Implementation of changes across all managed service clients Aid with project engineering as and … when required Input into policy and procedures and ensure documentation is kept up to date and to a high standard Vendor escalation and case management Assisting the Technical Services Manager with creation of major incident reports, service reports and root cause analysis Performing regular maintenance and patching of managed more »
clients and act as an internal point of escalation for all support related incidents Troubleshooting and diagnosis of all network and security related incidents Changemanagement and risk assessment for all managed service clients Implementation of changes across all managed service clients Aid with project engineering as and … when required Input into policy and procedures and ensure documentation is kept up to date and to a high standard Vendor escalation and case management Assisting the Technical Services Manager with creation of major incident reports, service reports and root cause analysis Performing regular maintenance and patching of managed more »
Aberdeen, Aberdeenshire, Scotland, United Kingdom Hybrid / WFH Options
Oakleaf Partnership
Aberdeen and offers hybrid working. What is the role As a Learning & Development Coordinator, you will work closely with HR, IT and an external changemanagement organisation to oversee the process of translating learning materials, you will help plan Train the Trainer sessions by identifying trainers, scheduling rooms … also track the completion of training, evaluate results and conduct follow-ups. You will also provide administrative support in uploading courses into the Learning Management System, and collating and providing general training data. Candidate profile/experience The successful candidate will have excellent communication skills both written and verbal … and pride themselves on their organisational skills. They will also have previous experience in planning and delivering events and experience using a Learning Management System is desirable not essential. Any exposure to SAP SuccessFactors will also be beneficial. Ready to Apply? If you would like to be considered for more »
clients and act as an internal point of escalation for all support related incidents Troubleshooting and diagnosis of all network and security related incidents Changemanagement and risk assessment for all managed service clients Implementation of changes across all managed service clients Aid with project engineering as and … when required Input into policy and procedures and ensure documentation is kept up to date and to a high standard Vendor escalation and case management Assisting the Technical Services Manager with creation of major incident reports, service reports and root cause analysis Performing regular maintenance and patching of managed more »
clients and act as an internal point of escalation for all support related incidents Troubleshooting and diagnosis of all network and security related incidents Changemanagement and risk assessment for all managed service clients Implementation of changes across all managed service clients Aid with project engineering as and … when required Input into policy and procedures and ensure documentation is kept up to date and to a high standard Vendor escalation and case management Assisting the Technical Services Manager with creation of major incident reports, service reports and root cause analysis Performing regular maintenance and patching of managed more »
clients and act as an internal point of escalation for all support related incidents Troubleshooting and diagnosis of all network and security related incidents Changemanagement and risk assessment for all managed service clients Implementation of changes across all managed service clients Aid with project engineering as and … when required Input into policy and procedures and ensure documentation is kept up to date and to a high standard Vendor escalation and case management Assisting the Technical Services Manager with creation of major incident reports, service reports and root cause analysis Performing regular maintenance and patching of managed more »
interested in a 6 month contract with a view to extend. You’ll be working with an international bank, liaising with stakeholders across Financial ChangeManagement & Regulatory Reporting to deliver projects on time and within budget. What we’re looking for; on experience working with AXIOM Reporting with more »
aspects of DR plans. Improve maintenance and patching procedures. Promote automation, tooling, and documentation. Participate in on-call cover and Incident Response. Contribute to change management. Qualifications: 3+ years' experience in datacentre, public cloud, or hybrid infrastructure. Experience with Windows Server and Azure-based services. Proficient in PowerShell scripting more »
and efficient delivery of service. Ensure the delivery of Services to meet SLAs as a minimum. Awareness of Military Contract, amendments where necessary. Service Management Reviews - every quarter with the customer and other stakeholders. Provide Cover for Team Lead during periods of absence. Maintenance of technical accreditation for the … support of all hardware and software covered under the Military contract. Reporting to the Customer GSS RECTS Controller and assist with incident/change management. Reporting to the Team Leads and assist with incident/change management. Be prepared to travel to other customer sites as required. Your … applicable. Monitor progress of fix. Attend customer daily briefing(s) and feedback/assist with any issues that arise from this meeting. Attend service management calls and report on asset status. Manage own and central asset registers. Manage own workload and support that of other team members. Provide remote more »
of assigned tasks, anticipate and identify potential issues and service improvements. Do you have experience of IT support, incident resolution and/or system management of secure IT solutions, IT infrastructures, application hosting or components that contribute to IT service delivery? Do you want to collaborate and achieve together … Monitor progress of fix. Attend customer daily briefing(s) and feedback/assist with any issues that arise from this meeting. Attend FJ service management calls and report on asset status. Manage own and central asset registers. Manage own workload and support that of other team members. Provide remote … and efficient delivery of service. Ensure the delivery of Services to meet SLAs as a minimum. Awareness of Military Contract, amendments where necessary. Service Management Reviews: Every quarter with the customer and other stakeholders. Provide Cover for Team Lead during periods of absence. Maintenance of technical accreditation for the more »
of assigned tasks, anticipate and identify potential issues and service improvements. Do you have experience of IT support, incident resolution and/or system management of secure IT solutions, IT infrastructures, application hosting or components that contribute to IT service delivery? Do you want to collaborate and achieve together … Monitor progress of fix. Attend customer daily briefing(s) and feedback/assist with any issues that arise from this meeting. Attend FJ service management calls and report on asset status. Manage own and central asset registers. Manage own workload and support that of other team members. Provide remote … and efficient delivery of service. Ensure the delivery of Services to meet SLAs as a minimum. Awareness of Military Contract, amendments where necessary. Service Management Reviews: Every quarter with the customer and other stakeholders. Provide Cover for Team Lead during periods of absence. Maintenance of technical accreditation for the more »
