TSB | Senior Operations Analyst | Grade D | CIO | Edinburgh | 12 Month Fixed Term Contract
- Location
- City of Edinburgh, Scotland, United Kingdom
involves engagement at all levels within TSB, both IT and business, as well as with the bank's IT suppliers so excellent communications & relationship management skills are key. The role includes responsibility of decision making within the IT Operations team, acting as lead support and directing a team … operations, incident and problem management., but not essential.* Understanding of IT operations and infrastructure, including network, server, and application layers (beneficial).* Knowledge of change management processes to minimise the risk of incident recurrence (beneficial).* Previous technical exposure to banking related services (e.g. digital banking, ATM, Mainframe ...