26 to 50 of 126 Process Improvement Jobs in Scotland

as your contribution will directly impact customer satisfaction, operational performance, and business outcomes. This role is ideal for someone with hands-on service management experience, a sharp eye for process improvement, and a genuine passion for delivering exceptional customer outcomes. If you thrive in a fast-paced, high-growth environment and enjoy creating value, this is your opportunity … in warehouse operations, stock handling, production processes, and operational efficiency. Provide hands-on consultancy and support to drive platform adoption, user engagement, and measurable customer success outcomes. Facilitate continuous improvement in customer warehouse and production operations by identifying and enabling process and system enhancements. Deliver tailored training and enablement, including documentation, workshops, and knowledge transfer sessions for end … customers by developing and refining best practice frameworks, delivery playbooks, training content, and customer-facing documentation. Capture customer feedback and insights to inform product development, service enhancements, and strategic improvement roadmaps. Create and maintain reusable enablement assets to support efficient and scalable onboarding, customer success delivery and internal knowledge management. Responsibilities End-to-End Implementation & Delivery Develop and maintain More ❯

be doing: Designing and developing solutions aligned with our Technology Strategy and engineering standards Documenting all development work according to agreed procedures and best practices Contributing to peer reviews, process improvements, and ongoing education around development standards Owning the software configuration management process, including version control and code promotion Collaborating with the Development Team Leader to plan and More ❯

wider business, responding to data requests and regulatory inquiries Conducting in-depth analysis to uncover workforce insights related to talent acquisition, engagement and other HR initiatives Identifying and recommending process improvements, scoping future HR system requirements and securing leadership buy-in What you’ll need You have demonstrable experience of HR analytics, with a strong understanding of the employee … and for the future. Here’s what we offer you Inclusion is at the heart of everything we do If you require any accommodations or support during the application process, please feel free to reach out to us. We're here to help ensure an inclusive and accessible experience for everyone. #J-18808-Ljbffr More ❯

date with the latest trends and technologies in software development and cybersecurity. Foster a culture of innovation, encouraging the team to explore new ideas and approaches. Identify opportunities for process improvements and implement changes to enhance efficiency and effectiveness. Requirements Qualifications: Proven experience in a senior development leadership role, preferably within the cybersecurity industry. Familiarity with Microsoft technologies, including More ❯

end-to-end service ensuring compliance with University, College and School standards, policies and procedures. 2. In partnership with academic and professional services colleagues, identify and implement opportunities for process improvement to deliver efficiencies in pursuit of a scalable operating model which underpins support for PGR activities and enhances both the student and staff experience. This will include … new arrivals. 7. Effectively plan, organise and manage the annual PGR Annual Progress Reviews (APRs), providing specialist knowledge and organisational expertise. Postholder will contribute to a culture of continuous improvement, influencing colleagues to identify and implement process improvements and improving service quality when appropriate. 8. Manage the student recruitment process throughout the academic year. Gather, generate and More ❯

new payment capabilities, and seamless service delivery. This role intersects operations, technology, compliance, and product teams. Key Responsibilities Lead and manage cross-functional projects related to payment operations, including process improvements, system upgrades, and regulatory initiatives. Collaborate with Product, Compliance, Engineering, and external partners to implement scalable and compliant safeguarding, reconciliation, and payment solutions. Drive continuous improvement in … culture where everyone feels they belong and can bring their whole self to work. We welcome applicants from diverse backgrounds. By submitting your CV, you agree that we may process your data for recruitment purposes, including contacting you and sharing with hiring managers. You can request removal from our database at any time by emailing peopleops@modulrfinance.com. #J More ❯

Work with GS & PS to plan customer on boarding Support consultants on technical issue resolution and act as an escalation point for technical support incidents/tasks Implement service improvement initiatives and help to plan, design and execute process improvements Keep abreast of current trends and technologies & source training where necessary Manage the introduction of New WoW/ More ❯

Work with GS & PS to plan customer on boarding Support consultants on technical issue resolution and act as an escalation point for technical support incidents/tasks Implement service improvement initiatives and help to plan, design and execute process improvements Keep abreast of current trends and technologies & source training where necessary Manage the introduction of New WoW/ More ❯

. Continuous Monitoring SLA/SLO performance and compliance. Provide detailed SLO reporting to customer as part of SLA, on demand, or via standard push reporting. Quality and Continuous. Improvement Coordinate and report to both Customer & Internal Stakeholders, on SLO Breach Root Cause Analysis (RCA). Identify structural issues proactively, analyse and ensure implementation of improvements. Keep track and … products and processes, and get knowledgeable for assigned customer queries. Operational Excellence Actively provides relevant input in problem solving activities and implements agreed solutions. Searches and suggests areas for process improvements in their respective field of responsibility. Contributes actively to the department's/team's SLA. Build strong relationships with your team and other internal stakeholders to ensure More ❯

our snowflake data lake Analysing, developing, delivering, and managing BI reports Assisting in the design of the data processes, including data quality, reconciliation, testing, and governance Contributing to technical process improvement initiatives Releasing and supporting software through environments including production support and working with stakeholders to sign-off business requirements in UAT Assisting in prioritisation and estimation About More ❯

and a Master’s degree; or a PhD with 5 years experience. Experience: Proven experience in leading operational transformation initiatives, with a track record of delivering value and driving process improvements. Significant experience with automation technologies. Leadership Skills: Exceptional leadership capabilities, proven to navigate complex environments and inspire teams across functions with a positive, energetic approach. Collaboration: Outstanding interpersonal … scheme Volunteer time off Flexible Hybrid Working Available (role dependent) Life assurance Occupational health Vision care discounts Discount schemes Company sick pay scheme Onsite gym/discounted gym Application Process We don’t look for culture fit, but culture add. We value all the perspectives our team brings to the table, and we want to hear from YOU. We More ❯

project timelines, resources, and deliverables to ensure successful implementation within the defined scope and budget. Work closely with cross-functional teams, including IT, finance, and procurement. Identify opportunities for process improvements and system enhancements to maximize efficiency and effectiveness of the procurement function. Skills Proven experience in deploying SAP procurement systems, with a strong understanding of procurement processes and More ❯

project timelines, resources, and deliverables to ensure successful implementation within the defined scope and budget. Work closely with cross-functional teams, including IT, finance, and procurement. Identify opportunities for process improvements and system enhancements to maximize efficiency and effectiveness of the procurement function. Skills Proven experience in deploying SAP procurement systems, with a strong understanding of procurement processes and More ❯

project timelines, resources, and deliverables to ensure successful implementation within the defined scope and budget. Work closely with cross-functional teams, including IT, finance, and procurement. Identify opportunities for process improvements and system enhancements to maximize efficiency and effectiveness of the procurement function. Skills Proven experience in deploying SAP procurement systems, with a strong understanding of procurement processes and More ❯

Experience in change management – Involvement in delivering or supporting organizational change, with a focus on stakeholder engagement, implementation planning, and adoption. Business analysis experience – Skilled in gathering requirements, identifying process improvements, and translating business needs into clear documentation to support solution design and delivery. Understanding or knowledge of investment banking – Familiarity with the products, processes, or regulatory landscape of More ❯

multiple projects to stay within budget and time constraints. Coordinate day-to-day delivery to ensure effective service execution to ensure effective service delivery through robust validation plans and process improvements Develop and implement engineering strategies to enhance company performance, drive innovation, and establish best practices. Thereafter, work with the Engineering Enablement team to industrialise and roll out any More ❯

into systemic and latent reliability issues, incident management, problem management. Participate in all aspects of incident management including awareness, communication, remediation, retrospective/root cause analysis. Identify and implement process improvements of MTTA (Mean Time to Acknowledge) and MTTR (Mean Time to Resolve). Support operations & engineering teams on Azure. AWS and GCP are nice to have. Training & mentoring More ❯

onboarding processes, tools, and policies are not only consistent, effective and optimised but also evolve with industry changes, automation and Modulr’s growth. Additionally, the role will emphasize continuous improvement by leveraging insights and data to enhance outcomes and efficiency. They will work closely with 2LoD Compliance, Product, Technology, Sales, External clients, and other teams to ensure the seamless … regulatory compliance by adapting to changes in regulations and supporting governance forums with relevant insights and reporting. Collaborate with Product and Technology teams to identify opportunities for automation and process improvements, ensuring that onboarding processes remain scalable for future growth. Utilize data and intelligence from CDD onboarding activities to identify emerging risks or trends and feed these into broader … crime prevention strategies. Provide advisory support to internal stakeholders, ensuring onboarding teams have the tools and knowledge needed to meet operational and compliance requirements. Promote a culture of continuous improvement across the team and within the wider business. About You: The successful candidate will have a proven track record of delivering results in a fast-paced environment and be More ❯

function that plays a crucial role in shaping the businesses reporting capabilities and data strategy. The successful candidate will work at the heart of data quality, governance, and business process improvement—collaborating closely with internal teams and stakeholders to deliver insight and drive better decision-making. Key Responsibilities: Partner with Reporting, Data Governance, and Data Engineering teams to More ❯

onboarding processes, tools, and policies are not only consistent, effective and optimised but also evolve with industry changes, automation and Modulr’s growth. Additionally, the role will emphasize continuous improvement by leveraging insights and data to enhance outcomes and efficiency. They will work closely with 2LoD Compliance, Product, Technology, Sales, External clients, and other teams to ensure the seamless … regulatory compliance by adapting to changes in regulations and supporting governance forums with relevant insights and reporting. Collaborate with Product and Technology teams to identify opportunities for automation and process improvements, ensuring that onboarding processes remain scalable for future growth. Utilize data and intelligence from CDD onboarding activities to identify emerging risks or trends and feed these into broader … crime prevention strategies. Provide advisory support to internal stakeholders, ensuring onboarding teams have the tools and knowledge needed to meet operational and compliance requirements. Promote a culture of continuous improvement across the team and within the wider business. About You: The successful candidate will have a proven track record of delivering results in a fast-paced environment and be More ❯

is clear, to redefine the future of banking and help craft innovative solutions. Join us as a Systems Analyst, where you'll play a key role in driving governance, process improvement and agile transformation across the business. Before applying for this role, please read the following information about this opportunity found below. To be successful as a System … as well as job-specific technical skills. This role has the option to work from either the Knutsford or Northampton office. Purpose of the role To implement data quality process and procedures, ensuring that data is reliable and trustworthy, then extract actionable insights from it to help the organisation improve its operation, and optimise resources. Accountabilities Investigation and analysis More ❯

data management/governance and information security. What you'll need to succeed Key Skills: SQL/PLSQL Cloud/SAAS Business Analysis Requirements definition and analysis Data Modelling Process Improvement Data Management/Governance BI reporting and visualisation (Qlik, PowerBI) Agile If you're interested in this role, click 'apply now' to forward an up-to-date More ❯

the go-to expert for complex service issues and escalations. They lead training sessions, contribute to service strategy, and manage high-priority service issues. This role emphasises strategic thinking, process improvement, and cross-functional collaboration to elevate overall service quality. Job Description JOB TITLE: Senior Service Specialist SALARY: £63,385 - £70,000 LOCATION(S): Edinburgh HOURS: Full time … solid technical background. The role involves coordinating incident and problem management, maintaining operational readiness, and acting as the point of contact for service critical issues. The TASS drives continuous improvement across operational processes and ensures service levels are consistently met or exceeded. About us Join us and, as well as making a difference to customers, you’ll enjoy a More ❯

of its capabilities to affectively lead conversations to create and manage digital adoption content. Implement feedback loops and gather and analyse user feedback to inform future content creation and process improvements. Develop high-quality, engaging informative digital content including tutorials, guides, and walkthroughs to support users in navigating our software platforms, leveraging pre-existing content and knowledge from software … Manage and lead the relationship with the vendor via their own customer success team. Monitor and report on the effectiveness of digital adoption initiatives, using data to drive continuous improvement Knowing you’re right for us Joining us as a Digital Adoption & UX Manager the minimum criteria you’ll need is: Proficiency with VSP or an alternative Digital Adoption More ❯

s payment services. This role sits at the intersection of operations, technology, compliance, and product teams. Key Responsibilities Lead and manage cross-functional projects related to payment operations, including process improvements, system upgrades, and regulatory initiatives. Collaborate with Product, Compliance, Engineering, and external partners to implement scalable and compliant safeguarding, reconciliations and payment and solutions. Drive continuous improvement More ❯