151 to 169 of 169 Customer Experience Jobs in the South East

Executive to join our Business Solutions team. This is a fantastic opportunity for someone who thrives in a target-driven environment and enjoys building customer relationships while driving sales growth. What you’ll be doing This is a desk-based sales role where you’ll be responsible for managing … target accounts Managing and maintaining accurate records in CRM systems (Salesforce) Following up on marketing campaigns and generating pipeline opportunities Delivering high levels of customer satisfaction through responsive and professional service Collaborating with internal teams including technical services and operations to ensure smooth delivery Managing business renewals and ensuring ...

passionate about strategy, collaboration, and results, this role is the perfect fit for you. What You Will Do: - Develop and grow national customer accounts by identifying opportunities and delivering tailored solutions. - Build and execute strategic account plans for all key customers to ensure long-term partnerships. - Drive sales growth … delivery. - Introduce new product developments and expand product ranges within accounts. - Collaborate with internal teams across Sales, Marketing, Commercial, Finance, and Operations for seamless customer experiences. - Negotiate and secure Annual Trading Agreements while producing regular reports on pipeline, forecasts, and revenue performance. What You Will Bring: - Proven track record ...

training through supplemental methods such as microlearning to improve performance . Ensure that operational quality parameters are continually benchmarked to improve the quality of customer experience. Work with cross functional teams to create a customer-focussed working environment that embraces one team' culture and embraces best practice.? Management … operational risks related to non-compliance required standards. Ooperational lead for all quality and industry code (e.g. BSC, REC) audits. What you'll need Experience of leading and motivating a team.? Quality Assurance or audit experience. Process improvement experience. Ability to plan and structure a team's workload Ability ...

sector and regulated businesses. They deliver enterprise-level support, security, strategy, and supply solutions, holding ourselves to a high standard across reliability, security, and customer experience. They are a Microsoft Partner, focused on helping businesses transform and innovate through technology. Joining their team means hands-on access to world … class technologies, exciting applications, bespoke software, and a talented group of colleagues. Role Overview They are seeking an experienced, customer-focused IT engineer to join our night shift service desk team. You'll provide support across on-premises and Azure environments, acting as a key escalation point for critical ...

sector and regulated businesses. They deliver enterprise-level support, security, strategy, and supply solutions, holding themselves to a high standard across reliability, security, and customer experience. They are a Microsoft Partner, focused on helping businesses transform and innovate through technology. Joining their team means hands-on access to world … class technologies, exciting applications, bespoke software, and a talented group of colleagues. Role Overview Our client is seeking an experienced, customer-focused IT engineer to join their weekend service desk team. The successful candidate will provide support across on-premises and Azure environments, acting as a key escalation point ...

excited by the idea of building relationships that turn into real business opportunities? Perhaps you've already had some success in sales, retail, hospitality, customer service or business development and you're ready for something bigger. Now imagine combining that ambition with a business that's helping organisations extend … Junior Business Development Executive Reading, Berkshire HQ Based with Client Visits Across Berkshire, Hampshire, Bucks, Wiltshire & Surrey Up to £30,000 Base Depending on Experience (£50,000 OTE Uncapped) Clients Include: The National Gallery, Imperial College & Le Manoir aux Quat'Saisons Values: Innovation Sustainability Collaboration Exceptional Service Company: Sustainable ...

roles to spearhead large-scale, mission-critical environments. This is a fantastic opportunity to shape strategic roadmaps, lead multi-skilled teams, and drive transformative customer experiences. What you'll be doing: * Leading the technical delivery of managed service components from design through to deployment and live operation. * Collaborating with … delivery areas. * Acting as the technical authority, providing leadership to teams and stakeholder engagement. * Ensuring architecture governance, compliance, and the integrity of customer environments. * Reporting to the Solution Lead and working within an agile, collaborative environment. What you'll bring: * Proven experience in delivering secure, resilient, large-scale ...

Unfortunately, we are unable to offer sponsorship for this role Are you looking to combine your technical coding skills and advance your team leadership experience? Do you have experience with React, React Native or Python? If so, this could be the role for you! About … leading UK technology company delivering transformative, data driven solutions for the energy sector and beyond. With two decades of experience, we help organisations unlock the power of smart data to improve efficiency, reduce cost to serve, and enhance customer experience. Trusted by millions of households and major industry ...

About us We are a leading UK technology company delivering transformative, data-driven solutions for the energy sector and beyond. With two decades of experience, we help organisations unlock the power of smart data to improve efficiency, reduce cost to serve, and enhance customer experience. Trusted by millions … combines deep technicalexpertise with a pragmatic, delivery-focused mindset. Youll be comfortable working autonomously, influencing technical direction, and mentoring others when needed. Youllbring: Extensive experience designing and supporting infrastructure using Azure cloud platform. Strong expertise in net working , firewalls , security, and platform reliability within complex environments. Proven experience ...

full value of their cloud investments. Role Overview: The role of Junior Creative Designer is ideal for someone at with 1 – 3 years’ experience within the Tech area. The ideal candidate will be hungry to grow, confident in bringing original ideas to the table and motivated to make their … across all communications. Sales & marketing collateral – Create impactful marketing and sales assets that communicate complex information clearly and support campaigns, training and enablement, and customer engagement. Digital design & web assets – Design and maintain branded digital assets, including website visuals, social graphics and partner platform content. Co-branding – Support ...

fastest-growing digital businesses, Simplicity, our direct-to-consumer funeral plan offering. This is a unique opportunity to own the end-to-end digital customer journey in a highly regulated, emotionally sensitive category, where your work will directly impact how customers make some of the most important decisions … life. About the Role You'll take full ownership of the consumer-facing website and purchase journey , driving improvements in conversion, lead generation and customer experience. Working closely with Engineering, Sales and Marketing, you'll shape and deliver a roadmap that balances commercial performance, customer needs and regulatory ...

Service Technician to join our growing service team, supporting a wide range of commercial audio-visual (AV) systems across the Oxfordshire region. In this customer-facing role, you'll be responsible for diagnosing faults, repairing systems on-site, and ensuring our clients' AV solutions are operating at their full … buffer inventory effectively. Offering guidance and technical support to other engineers when required. Playing a role in continual improvement of service delivery processes and customer experience. What We're Looking For Minimum 5 years' experience in the AV industry or a related technical field. Strong fault-finding skills ...

they ve been at the forefront of innovation, transforming customer experiences through smarter communications, automation, analytics and AI. They deliver transformative communication and CX solutions throughout the UK and internationally, supporting clients with global reach and ambition. As the business expands, they are looking to onboard a Senior Account … Manager to manage and develop key accounts across their customer base and selectively onboard new clients. This is an exciting opportunity to protect and grow recurring revenue, improve customer outcomes and identify new opportunities through long-term account development and trusted advisory engagement. Armed with a portfolio ...

Line Support Engineer will be working proactively as part of the escalation (3 Line) team on behalf of customers, ensuring an exceptional customer experience. You will have a customer first mindset with exceptional communication skills (verbal and written). A reliable individual who enjoys working autonomously with ...

Operational AI Identify anomalies and optimisation opportunities within Intercom Support chatbot expansion into new products, use cases, and markets What were looking forTechnical expertise Experience working with chatbot platforms (Intercom preferred; Zendesk AI, Ada, LivePerson, Drift also considered) Proven experience improving chatbot performance through prompt design Strong understanding … concepts (grounding, retrieval, hallucination) Confident in building reports using Excel or Google Sheets Experience managing structured knowledge bases (Intercom, Zendesk, Notion, Confluence, etc.) Behavioural skills Native-level French and fluent English (C1/C2) Highly autonomous and comfortable working across international teams Structured, methodical approach with the ability ...

Possesses strong sales ability and a proactive approach. Stays ahead of market trends impacting Onecom and our client offerings. Passionate about providing an excellent experience with every interaction. Has brilliant IT skills and an interest in technology. Sees tasks through to the end, ensuring full ownership. Brings a creative … stays calm under pressure. Key responsibilities: Make calls to businesses to qualify their requirements and create tailored business solutions. Build and manage successful customer relationships. Listen to customer needs and present solutions. Negotiate on price, costs, delivery, and specifications with customers and managers. Achieve volume and profit targets. ...

head office and management team. This is an office based position in London SE1. To apply you must demonstrate previous 2nd line support experience for medium/large business including AD, O365 and hardware skills. Purpose of Role To provide dedicated onsite technical IT support to the customer headquarters staff as a member of the onsite Corporate Service Desk (CSD) team and ensure excellent IT services and customer support in a customer centric manner representing the MSP. Duties include: Providing 1st and 2nd line site-based support. To resolve systems issues raised within the client ...

already used across the financial services industry, has proven market traction, and is entering its next phase of growth focused on AI, personalisation, and customer engagement. Salary Package: £70-75k + Benefits Location: Reading (1 day per week) The client cannot provide sponsorship at this time. The Product … Manager will evolve the platform by delivering new functionality, improving customer experiences, and introducing AI-powered capabilities. The app is powered by data-rich API integrations that provide personalised content, financial information, and digital services to end users. Working closely with the CEO, engineering, design, and commercial teams ...

scale across multiple countries and is committed to innovation, operational excellence, and sustainable mobility solutions, with a strong focus on efficiency, safety, and customer experience. This is an opportunity to join a highly collaborative IT function at the heart of the UK operation, supporting both local and centrally governed … Ensure compliance with organisational IT policies, governance frameworks, and data security standards across the domain. About you We are looking for someone with strong experience of working across both local and centrally managed IT applications within a complex, multi-country organisation. You will understand how technology supports core business ...