151 to 175 of 406 Customer Experience Jobs in the South East

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Corporate Overview Proofpoint is a leading cybersecurity company protecting organizations' greatest assets and biggest risks: vulnerabilities in people. With an … and inspirational Sales Manager to lead a team of Commercial Account Managers focused within the CEE & Turkey regions. You will be responsible for driving customer satisfaction, portfolio awareness and ultimately net new revenue growth. When required, the individual will provide executive customer facing support, driving deals alongside the … to-day Lead and motivate a team of Account Managers to drive revenue both net new and existing accounts through a positive, high-touch customer experience within accounts between 250-2,500 users (and for certain territories above 2500 Users) Telephone and face to face Exec level support More ❯

will manage reporting, planning, analysis, and business case development reporting to the Director of Commercial Finance, and collaborate closely with senior leadership, directly influencing customer experience and revenue growth. Skills/experience required: Advanced Excel and strong SQL skills Desirable: Power BI Strong commercial and analytical mindset … Experience working with operations and/or retail teams preferred Main responsibilities: Partner with senior leaders in Operations and Retail to provide high-quality support and analysis Build and improve reporting on site-level operational and commercial performance Develop business cases and models for initiatives across retail, operations, energy More ❯

by some of the brightest minds in this field. On a daily basis, you will be working as a Pre-Sales advisor, supporting in Customer Success, while working closely with R&D and Engineering Location: You can choose to be based from Central London or Cambridge – 3 days in … related discipline At least AAB at A-Level or equivalent UCAS points (please ensure A-Level grades are included on your CV). Outstanding customer-facing skills with a sales spark A motivated self-starter with a problem-solving attitude Strong aptitude for picking up technologies Ability to work … Associate You will be the main point of contact and liaise with clients, and internal teams through the pre-sales stage Understand early-stage customer requirements and support in building a customised solution in meeting their needs Support the Account Executives & Customer Success Managers Liaise closely with R More ❯

to £32,000 (DOE) Location - Please note, this role is predominantly hybrid/remote with some requirement to be in office. Travel to various customer sites will also be required on occasion, around the M4 corridor and below. Established in 2003, Focus Group is one of the UK's … a Technical Support Adviser 2nd Line IT. As part of the Platinum MSP Team, you'll provide 2nd and 3rd line support and exemplary customer service in the areas of IT, including Office 365, Windows Server, Desktop Support, MS Teams, Azure Virtual Desktop. Principal Responsibilities Ensuring that the Customer … agreed target time and meeting any agreed personal targets. To diagnose, log, action and follow through to resolution cases, including escalations whilst keeping the customer informed of progress. Be able to identify when a case cannot be fixed remotely and arrange and manage suitable site visit. Take full responsibility More ❯

to £32,000 (DOE) Location - Please note, this role is predominantly hybrid/remote with some requirement to be in office. Travel to various customer sites will also be required on occasion, around the M4 corridor and below. Established in 2003, Focus Group is one of the UK's … a Technical Support Adviser 2nd Line IT. As part of the Platinum MSP Team, you'll provide 2nd and 3rd line support and exemplary customer service in the areas of IT, including Office 365, Windows Server, Desktop Support, MS Teams, Azure Virtual Desktop. Principal Responsibilities Ensuring that the Customer … agreed target time and meeting any agreed personal targets. To diagnose, log, action and follow through to resolution cases, including escalations whilst keeping the customer informed of progress. Be able to identify when a case cannot be fixed remotely and arrange and manage suitable site visit. Take full responsibility More ❯

of gaming brands on the continent. To help us continue on our already impressive growth trajectory, we’re on the lookout for a Senior Customer Insight Analyst. This person will help us build a data led decision making culture; focusing on the impact of promotional activity and web development … to deliver an improved customer experience, as well as commercial value to the business. Responsibilities As a FE developer, you will be an important member of a high performing Scrum team, delivering high-quality software and high-quality iterative releases. You will be participating in business requirements analysis … unit tests for them Participate in the analysis, diagnosis, and troubleshooting of the complex parts of the developed solution Cooperate with other teams and customer technical representatives to follow up solution development from requirements clarification to solution integration Integrate 3rd party code into the FE application. Reviewing the code More ❯

Learning and AI, having worked at leading defence companies like QinetiQ, and retail tech startups such as Standard AI. The Role We seek a Customer Success Manager to drive adoption and revenue growth through exceptional customer experiences. You'll guide both paying clients and trial users, playing a … achieve measurable business impact from our platform throughout their entire journey with Capsa. This role is ideal for someone with 3–4 years of experience who wants more ownership and the chance to grow into a strategic CS role over time. Experience working with PE/finance clients … re looking for someone smart, proactive, and excited to own problems and learn fast. Location: London, UK (Hybrid, in-person 4 days per week) Experience Required: 3+ years in B2B SaaS Customer Success, Onboarding, or a similar client-facing role Remuneration: £50-60k + Generous ESOP Visa More ❯

institutions and businesses which make the UK what it is. By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations … the wider firm, taking responsibility for cultural improvement and living the KPMG values What will you need to do it? 6 or more years’ experience in the finance function of leading corporate companies, or client facing audit or consulting experience at a professional services firm A proven ability … function A strong knowledge of core finance processes (eg. record to report, procure to pay, order to cash, projects accounting) interdependencies with other processes Experience with one of the major ERP technologies (Microsoft Dynamics, SAP, Oracle, WorkDay) A strong grasp of finance function operating models, including: systems, data, processes More ❯

little as 12 weeks. Unlike other financial technologies, FintechOS breaks data free from the core, enabling the creation of personalized and differentiated products and customer journeys at scale. FintechOS is a cloud-native platform that connects with any ecosystem tech or service – financial and non-financial – and can plug … to the insurance sector. If you're proficient in modern programming languages, have strong problem-solving skills, can articulate complex technical concepts, and have experience building solutions for insurance products and services , we want you on our team! Responsibilities Design enterprise architecture solutions that align with long-term business … Design data models and integration approaches to ensure data consistency, quality, and security across insurance systems (e.g., claims processing, policy management, underwriting). Conduct customer-focused presentations and technical product demonstrations specific to insurance technologies. Skills Must have Proven design and implementation experience with enterprise-scale systems , including More ❯

functional specifications for all new development projects. Conducting user-acceptance testing to ensure programs are user-friendly, efficient, and accurate. Ideally, you'll have experience of: Full Stack Development with C#, .NET, ASP.Net Web API MVC Ideally, experience with .NET Core Who are we? We exist to enable … our customers to have the conversations that matter. We do this through effective partnerships and a great customer experience. Working at Aerial Direct isn't just a career; it's a decision to be better. It's choosing to take on interesting work that challenges you. We promise that … the best for our customers and colleagues. Respectful: We show respect for our environment, our people, and our customers. Impeccable: We deliver the best customer experience and service. Agile: We anticipate needs and move quickly to stay ahead. Limitless: We seek continuous improvement to grow and develop the More ❯

mentoring. Prepare clean and well-written pull requests, and help to ship your work. Actively participate in broader engineering efforts. Raise the bar for customer experience! Enable the engineering team to make better decisions We work in a collaborative way—and as a member of the Platform team … roadmap and prioritisation. Work closely with in-country product teams to better understand product requests and ensure requirements are well written and understood. --- Your experience and skills You are: Keen, bright and your superpower is curiosity. Someone with an engineering, mathematical or scientific background. Someone who supports the work … into a larger future role. Skills for success in this role: A deep knowledge of Python and able to write clear and Pythonic code. Experience working with relational databases and SQL (any dialect is fine, but we work with PostgreSQL). Experience working with cloud infrastructure (we use More ❯

support a major eCommerce re-platforming project, alongside other digital transformation initiatives. The successful candidate will play a vital role in ensuring high-quality customer experiences across their online platforms by executing comprehensive test plans and supporting product releases. While the role is office-based near Preston, there is … testing during pre- and post-release Maintain and improve regression and campaign testing processes Work closely with internal stakeholders and third-party partners Ensure customer experience remains a key focus throughout testing Candidate Profile: Essential: Proven experience in software testing within an eCommerce environment Strong knowledge of … processes Exceptional attention to detail and a methodical approach Highly organised, proactive, and collaborative Excellent communication skills Genuine interest in digital products and user experience Desirable: Familiarity with CommerceTools or similar platforms Experience working with microservices and tools such as JIRA Automation testing knowledge Relevant qualifications (e.g. ISTQB More ❯

success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels … other systems and platforms within the supported domains. Looks beyond the obvious for continuous improvement opportunities. Minimum Qualifications Minimum 8+ years of software development experience in Mainframe/Big Data/Java technologies. Ability to analyze Splunk logs, Java code to identify root cause and permanent solution. Demonstrated experience with Agile or other rapid application development methods. Experience with credit card payments technology. Acts as central point of contact for compliance/business/development groups requiring assistance in resolving OREs/CAPs/CM Complaints. Monitors problem, change and incident queues, implementing compliance with capability, root More ❯

to gain momentum Purpose To manage and monitor our Azure-based SaaS solution in order to ensure system reliability and a high standard of customer service at all times. To detect any issues in real-time and escalate to appropriate teams, in advance of the customer identifying an … retention, storing logs for long-term analysis. Analyse logs and performance metrics to identify recurring issues. Provide insights into system downtime, performance trends, and customer impact. Generate weekly and monthly reports on system health and reliability. Provide recommendations and solutions to ensure consistent highl level of service to customers. … log analysis. Implement automated remediation workflows where possible. Recommend improvements to architecture based on performance data. Collaboration & Documentation Work closely with engineering, DevOps, and customer support teams to resolve incidents as fast as possible. Document best practices for monitoring, alerting, and reporting. Assist in setting up a customer More ❯

you'll be responsible for daily and accurate reporting during campaigns, as well as active participation in social media groups to share successes and customer satisfaction. Key Responsibilities: Engage and excite customers through product demonstrations. Drive in-store sales and boost product awareness. Provide outstanding customer experiences. Maintain … daily and accurate reporting. Contribute to social media groups to share successes and customer satisfaction. Qualifications and Skills: Passion for technology and innovation. Excellent communication and presentation skills. Ability to learn and explain complex technological concepts. Previous retail or sales experience is a plus. But wait, the perks … being. Revel in a supportive company culture & grab hold of fantastic career prospects across Avidity Group. If you're ready to deliver an exceptional customer experience and be a true ambassador for leading tech products, apply NOW More ❯

happen to not meet every requirement. We provide training and support to help you reach your full potential within this role. 5+ years of experience in the security industry with VMS and Access Control Understanding of the project cycle from end-user through consultancy, design, delivery through the integrator … channel, and subsequent support, client engagement and ultimate customer experience Competency in partnership development and project management Excellent presentation skills and experience doing client demonstrations Proven sales achievement/track record within technology sales Strong knowledge of MS Office Must have a valid passport and driver’s … license 🛠 Technical Expertis e Ability to work in a complex sales environment Excellent communication skills Experience in the security industry with the ability to maintain contacts at different levels Must have strong time management skills and be a multitasker Ability to establish good relationships and credibility with customers, integrators More ❯

UX DESIGN ENHANCEMENTS - MULTICHANNEL RETAIL BRAND This British retail brand has a renewed focus on their online customer experience and need a UX/UI designer to join their scaling ecommerce team. With some exciting site enhancements in the pipeline and tonnes of conversion optimisation opportunity there'll … ll be joining a small, collaborative team in a business that’s scaling fast. What they need: A digital native designer with proven ecommerce experience - a track record of UX site enhancements and an ability to test design solutions to maximise customer engagement From shaping A/B … tests to simplifying complex journeys your work will have a direct impact on conversion and customer satisfaction Someone who can take insights from the ecommerce team and manage the subsequent design process from wireframe, through to prototype and delivery Someone confident working cross-functionally with trading, digital, and development More ❯

a large-scale digitally enabled operational transformation programme across their global organisation. The focus/objective of the programme is on improving efficiency, improving customer experience through the utilisation of digital tools and optimising service delivery and field technician productivity. The role will initially be responsible for the … and partners involved in the transformation efforts. Drive a culture of continuous improvement and operational excellence across the business. Key Skills and Qualifications: Proven experience in delivering large-scale operational transformation programmes across complex federated Global organisations Strong understanding of change management principles and practices. Experience in process … are available and interested to know more then please contact Nitin on nitinw@seclifesciences.com or on +44 (0) 207 255 6600 Desired Skills and Experience Operational Transformation, Digital Transformation, ERP More ❯

goals e.g., CRM, events booking system, marketing automation Drive the adoption of new marketing methods and technologies, generating the best possible marketing return and customer experience Stakeholder management & Project Development Work closely with the Events Director and Head of Marketing on event delivery and messaging Collaborate with project … teams across the wider business to design best-in-class delegate journeys, from making bookings to at-event experience Proactive member of broader events project team, providing ideas and feedback beyond marketing elements of project Reporting & Budget Management Consistent reporting and metrics tracking against set campaign KPIs, feeding back … Collaborate and share best practice with wider marketing team across syndication, events, training and more Core Competencies: Minimum of 3+ years of event marketing experience in a B2B environment (preferably from a large media/confex company, i.e. Euromoney, Clarion, Broad Group, Informa etc.) Have a strong understanding of More ❯

overall objectives, considering market dynamics, competitive landscape, and emerging trends. Provide strategic direction and leadership to regional sales teams, ensuring alignment with revenue targets, customer acquisition goals, and market penetration strategies. Foster strong relationships with key clients and partners, driving customer satisfaction, retention, and expansion efforts to maximize … activities. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters … and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and More ❯

corporate clothing for the role. Please refer to the Job Description for full details of the role. You'll have the following skills and experience Requirements: Must be able to fulfil the physical requirements of the role i.e. able to bend, stretch, kneel and crouch. Also must be able … huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the … behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. Although these roles are listed as full-time, if you're a job More ❯

need to discover skincare that truly works for them. Joining Skin Cupid means becoming part of a fast-growing, dynamic team that values innovation, customer experience, and a shared love for skincare. If you're excited about e-commerce, beauty, and making a global impact, we'd love … of our online store. In this role, you will play a key part in managing our website, optimising product listings, and enhancing the overall customer experience. You’ll also have the opportunity to contribute to our e-commerce strategy, leading initiatives that strengthen our digital presence and solidify our … for someone who is innovative, detail-oriented, analytical, and organised. Key Responsibilities E-commerce Strategy & Sales Growth: Execute e-commerce strategies to drive sales, customer acquisition, and retention in alignment with overall business goals. Website Management & Maintenance: Assist with updating and maintaining product listings, collections, and pages to ensure More ❯

We are seeking a highly IT-literate and customer-focused individual to join our team as a Customer Support Specialist. The successful candidate will play a crucial role in managing customer inquiries, providing systems support, assisting with our Taster Validation Schemes, and supporting the sales team with … reporting and data entry. Essential Job Functions Customer Support: Respond promptly to customer inquiries via the helpdesk system. Provide information and support to customers regarding Taster Validation Schemes. Ensure excellent customer satisfaction through effective communication and issue resolution. Systems Support: Handle systems-related requests and issues related … and using the browser-based system for scheme participation. Provide guidance on technical aspects of the schemes. Collaborate with internal teams to ensure seamless customer experience. Assist the sales team with reporting requirements. Help customers with entering data into the system. Address login issues and provide technical support related More ❯

going wrong using analytics, and work with the client team and colleagues to fix it. Making Journeys Better: Find the causes of friction in customer journeys and turn them into smooth, intuitive, conversion-boosting experiences. Collaborating Across Teams: Work hand-in-hand with our UX/UI designers and … your analysis skills to identify trends in user behaviour, turning trends into commercial opportunities for our clients. Thinking Beyond the Website: Consider the entire customer experience - online & in store - and help to make sure every touchpoint delivers on the brand promise. Share best practice: Educate clients and colleagues … relentless about finding ways to improve conversion and drive incremental revenue. Analytical Excellence: You're highly numerate with an analytical mindset and possess strong experience of A/B testing platforms and tools such as Google Analytics/GA4, Hot jar, or Content Square to analyse data and make More ❯

going wrong using analytics, and work with the client team and colleagues to fix it. Making Journeys Better: Find the causes of friction in customer journeys and turn them into smooth, intuitive, conversion-boosting experiences. Collaborating Across Teams: Work hand-in-hand with our UX/UI designers and … your analysis skills to identify trends in user behaviour, turning trends into commercial opportunities for our clients. Thinking Beyond the Website: Consider the entire customer experience - online & in store - and help to make sure every touchpoint delivers on the brand promise. Share best practice: Educate clients and colleagues … relentless about finding ways to improve conversion and drive incremental revenue. Analytical Excellence: You re highly numerate with an analytical mindset and possess strong experience of A/B testing platforms and tools such as Google Analytics/GA4, Hot jar, or Content Square to analyse data and make More ❯