151 to 175 of 228 Customer Experience Jobs in the South East

looking for candidates with exceptional customer service skills to join a fantastic company based in Colchester, Essex! This role will work as part of a very customer-focused team for a well-established business with solid values and great benefits! The Role The role itself plays a pivotal … part in overseeing multiple customer accounts. Your primary responsibilities would include cultivating and enhancing customer relationships and serving as the initial contact for order management from start to finish. The key objective of this position is to foster robust customer connections and drive sales through the delivery ...

Hiring: AI & Automation Engineer Location: Shoreham-by-Sea (Hybrid) Salary: Competitive, dependent on experience Internal Job Level: Specialist About the Role Are you passionate about automation, AI, and finding smarter ways of working? We're looking for an AI & Automation Engineer to join Focus Group's growing Automation Team. … environments, automation platforms, and AI technologies, you'll design and build innovative solutions that streamline everything from onboarding and offboarding to service delivery and customer experience. What You'll Be Doing Design and develop automation workflows using Rewst and Jinja2. Build and maintain PowerShell scripts across Windows Server ...

collaboration with the Technical Services Coordinator to configure and test equipment to ensure software has been installed prior to being sent to the customer’s premises. Working in conjunction with the Warehouse team to assist with identification and verification of product. Carryout site builds by connecting to the client … clients’ teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. Our clients are investing more and more into the latest technologies driven by the need ...

Desk Analyst | Salary: £30k + excellent benefits | Basingstoke | Initially office-based, moving to hybrid working. A growing Managed Services Provider is looking for a customer-focused 1st Line IT Support Engineer/Service Desk Analyst to join its services team in Basingstoke. This opportunity would suit someone with experience … enjoys solving problems and supporting users in a fast-paced environment. You’ll provide front-line end-user computing support to a varied customer base across the public and private sectors, taking ownership of incidents and service requests while delivering a professional and reassuring customer experience. The role ...

recruit a Digital Analyst to join a growing digital analytics function. This is an exciting opportunity for an analytically minded professional with hands-on experience in Google Analytics 4 (GA4) and Google Tag Manager (GTM) to help shape digital product development and optimisation strategies across a large-scale digital … estate, including websites, customer portals, online journeys and mobile experiences. You'll work closely with product, marketing, technology and analytics teams, delivering actionable insights that improve customer experiences and support business growth. Key Responsibilities Analyse digital performance data across multiple platforms and datasets Partner with product and marketing ...

base articles Supporting the installation, commissioning, and configuration of telemetry and sensor solutions Identifying recurring issues and recommend improvements to enhance product reliability and customer experience Required profile What makes you a great fit? Above all, you are a hands-on technical problem solver with strong knowledge … telemetry systems, sensor technologies, and a genuine drive to deliver outstanding support experiences. We would also imagine that you have: 3+ years of experience in a technical support or field engineering role involving telemetry, sensors, or instrumentation Solid understanding of communication protocols (e.g., MQTT, Modbus, Cellular IoT) and sensor ...

Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff. We dream big and sweat details. … enterprise knowledge management. You’ll work with Fortune 500 companies and government agencies on their most strategic AI initiatives, architecting solutions that power customer service, agent assistance, and field operations at scale. This isn’t just implementation work—you’re helping shape how the world’s largest organizations harness ...

PUDO) networks, third-party locker networks, and JDL's own locker network. The role ensures all OOH solutions work together to deliver a seamless customer experience while improving last-mile efficiency, reducing delivery costs, and supporting JDL's long-term logistics strategy. Key Responsibilities Strategic Leadership Develop … execute the European OOH strategy across all markets. Ensure PUDO and locker networks complement each other to maximise customer coverage, operational efficiency, and cost savings. Identify new business opportunities and innovative OOH solutions that support network growth and carrier efficiency. PUDO Network Own the European PUDO strategy and roadmap. ...

Infinitesima, Abingdon, UK, is seeking an Applications Engineering Manager to lead a growing team of customer-facing engineers. You will guide demonstrations, technical evaluations and deployments while aligning customer needs with product development. You will work across mechanical, electronic, software and scientific disciplines, translating complex requirements into scalable … solutions and ensuring a strong customer experience through to successful deployments. #J-18808-Ljbffr ...

genuine autonomy and strong benefits We're looking for a Digital Analyst to become the go-to for digital insight, helping teams better understand customer behaviour, digital performance and the impact of marketing investment. You’ll sit in the central team, working closely with ecommerce, marketing and commercial stakeholders. … digital analytics and help stakeholders make better decisions through data. A large part of the role will focus on GA4, helping stakeholders understand customer journeys, campaign effectiveness and website performance. You'll analyse digital activity, measure ROI, support A/B testing programmes and identify opportunities to improve conversion ...

Scrum Master Digital Salary £45,000 to £50,000 depending on experience Permanent Hybrid Home & Folkestone Our central digital team are looking for a certified Scrum Master. This is a newly created role to support the team to become fully agile across day-to-day work and projects. … Candidate Proven experience of change delivery and analysis Demonstrable experience of Agile principles and development methodologies Experience with working with digital CX programmes Qualification in scrum (CSM) advantageous Experience with management tools such as JIRA/monday.com or similar Communication skills Excellent knowledge of Scrum techniques ...

cross-functionally to align product and engineering goals Handle the critical moments - confidently manage incidents and high-pressure challenges What you'll bring Strong experience delivering complex software systems at scale Expertise in JavaScript/TypeScript, Node.js, and React Solid understanding of architecture, APIs, and database design Experience … culture Why join us? You'll be part of a business that genuinely cares about the people it supports, with a strong focus on customer experience and meaningful impact . You'll have the autonomy to shape solutions, the platform to influence change, and the opportunity to grow ...

exciting phase of digital growth and are looking for an experienced E-Commerce Executive and Brand Manager to help shape and optimise the online customer journey, drive commercial performance and support our dealer network across the UK and Ireland. Who We're Looking For We're looking … experienced e-commerce professional with at least four years experience in digital trading, e-commerce or website management. You'll enjoy combining data, creativity and commercial thinking to drive online growth. With a keen eye for detail and a passion for customer experience, you'll be confident ...

looking for a Sales Support & Customer Service to join our Pharma team based in Redhill/Reigate, the UK. About Barentz Barentz is the global specialty ingredients solution provider. The company sources branded specialty ingredients from leading manufacturers worldwide and its ingredient experts provide value-added technical support which … About this role Job Purpose Giving relevant support to Sales Managers during and after the sales process, to ensure effective sales process flow and customer satisfaction in alignment with the overall sales strategy. Responsible for timely and accurate order processing, ensuring a high customer experience. ...

strategy. With millions of customers and a strong presence across both retail and eCommerce channels, the business is leveraging data at scale to improve customer experiences, optimise operations and drive innovation across the organisation. This is an opportunity to join a business where technology is viewed as a strategic … development support Career progression opportunities within a growing technology function Retail discounts and employee benefits scheme Strong investment in modern technologies and innovation Key Experience Proven experience leading Data Engineering or Data Platform teams within complex enterprise environments Experience managing large-scale engineering programmes and multi-vendor ...

reviews, and QBRs. Subject Matter Expertise Serve as the SME on how platform workflows operate end-to-end, across the vendor, Ingram Micro, and customer experience. Assess the current experience within each solution area and help define the target state as the business evolves. Stay current on platform … Success Team. Contribute to KPIs, reporting, and executive materials that demonstrate solution-area progress and business impact. What you bring to the role: Experience & Education Bachelor's degree (or equivalent combination of education and experience) required. 3+ years of functional experience, including a minimum of 1 year ...

Clients teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. About the Role You'll travel daily to customer sites across the Hospitality & Retail … Cat5/5e/6 and fibre). Site Services: Carry out equipment swap-outs, repairs, and support activities, ensuring all processes, documentation, and customer requirements are followed accurately. Client Communication: Liaise with clients to understand requirements, clearly explain technical issues, and follow agreed escalation procedures when necessary. Cabling ...

unified communications and cloud contact centre solutions. They help public and private sector organisations modernise their digital infrastructure with a focus on improving customer experience and operational efficiency through system integration and digital transformation. In this varied role you will offer extensive support to help architect hybrid cloud … mentoring others. Your input will directly influence the business direction as you tackle impactful infrastructure challenges. The ideal candidate will have hands-on DevOps experience, specifically within AWS and Linux environments. You should be a confident scripter with a deep understanding of cloud security and networking, possessing the technical ...

strategic and commercially minded Senior Retail Implementation Manager who thrives on delivering complex programmes, leading teams and turning retail strategy into exceptional customer experiences. If youre passionate about retail, technology and innovation, love bringing ambitious ideas to life and enjoy working with multiple stakeholders to deliver at scale ...

your technical expertise can make a real difference? New Forest District Council is undertaking an ambitious Digital Transformation Programme, focused on improving services, enhancing customer experiences and creating more efficient and sustainable ways of working. We are looking for an ICT Senior Analyst who can turn technical opportunities into … looking for someone with a strong technical background who is proactive, analytical and committed to delivering excellent service. You should ideally have: Strong experience in application delivery, technical support and service improvement. Experience with NEC solutions is desirable but not essential. Experience with Microsoft 365 technologies, including ...

your technical expertise can make a real difference? New Forest District Council is undertaking an ambitious Digital Transformation Programme, focused on improving services, enhancing customer experiences and creating more efficient and sustainable ways of working. We are looking for an ICT Senior Analyst who can turn technical opportunities into … looking for someone with a strong technical background who is proactive, analytical and committed to delivering excellent service. You should ideally have: Strong experience in application delivery, technical support and service improvement. Experience with NEC solutions is desirable but not essential. Experience with Microsoft 365 technologies, including ...

Kent Hours: Monday–Friday, 9:00am–5:30pm Working arrangement: Office-based About the Role We are looking for a highly organised, proactive and customer-focused Sales & Office Administrator to join an established IT Managed Service Provider (MSP) based in Bromley. This is a varied role combining office management … sales administration, customer service and renewals, working closely with the Sales Manager and wider teams to ensure the smooth running of the office and provide an excellent customer experience. Key Responsibilities Office Management Oversee the day-to-day running of the Bromley head office and support the satellite ...

impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to team management? This company's base in the heart ...

Take ownership of day-to-day delivery of AP and AR processes by ensuring accuracy, timeliness, compliance, and maintaining a strong internal/external customer experience. Drive cash and working capital performance through improved billing discipline, reduced dispute cycle times, and enhanced collections effectiveness. Manage the operational finance … audit readiness across AP/AR functions including segregation of duties, approvals, reconciliations, exception management, and documentation. Act as escalation point for complex supplier, customer, process, or systems issues by ensuring timely resolution and effective communication. Partner with Procurement teams, budget holders, asset management groups, and operational departments ...

launch through to end of life. Help shape the systems, processes and standards used across the business. Work across eCommerce, retail, marketing, SEO and customer experience. Gain exposure to major retail partners and international technology launches. Develop your knowledge of AI-driven search and Generative Engine Optimisation. … audits and resolving missing or inaccurate information. Publishing and optimising landing pages, campaign content and articles. Supporting SEO, AI-search visibility and website user-experience improvements. Managing and syndicating customer reviews. About you You will ideally have experience in digital merchandising, eCommerce content, product information ...