151 to 175 of 197 Customer Experience Jobs in the South East

a key role in designing and developing end-to-end solutions, collaborating closely with both technical and business teams to deliver new features that drive growth and enhance the customer experience. What You'll Do Build and maintain robust, scalable applications across the full stack Collaborate in an agile team environment to deliver clean, maintainable, and testable code Influence … choices Optimise Front End and Back End performance to ensure fast, seamless user experiences Contribute to continuous improvement efforts, introducing new ideas and technologies What You'll Bring Proven experience as a Full Stack Engineer or similar role Expertise in React, JavaScript/TypeScript, HTML, CSS , and responsive design principles Strong understanding of Back End technologies and best practices … Passion for writing clean, well-tested code Experience with cloud platforms (AWS, Azure, or GCP) Excellent communication skills and the ability to explain technical ideas clearly A mindset focused on scalability, maintainability, and continuous learning Must be proficient in Node and React Nice to Have Degree in Computer Science or a related field Experience in eCommerce sectors Familiarity More ❯

You’ll play a key role in managing and improving our website (WooCommerce/WordPress) , ensuring it reflects our technical expertise, supports our sales team, and delivers an exceptional customer experience. You’ll also plan, execute, and measure marketing campaigns across digital channels to strengthen our brand and generate qualified leads. Key Responsibilities: Manage, update, and optimise the website … with a mix of creative flair and technical know-how. You’re comfortable managing a website, running campaigns, and making data-driven decisions to achieve results. Essential skills and experience: Proven experience managing WordPress/WooCommerce websites. Strong understanding of SEO, Google Analytics, and digital advertising platforms. Experience planning and delivering B2B marketing campaigns. Excellent written and … visual content creation skills. Ability to work both independently and collaboratively within a small, dynamic team. Strong attention to detail and organisational skills. Desirable: Experience in an engineering, industrial, or technical sector. Familiarity with CRM or marketing automation tools (e.g., HubSpot, Mailchimp). What We Offer Competitive salary up to £35,000 + 15% performance bonus Private Medical Insurance More ❯

impacts. Develop Python code adhering to standard processes, CI/CD, and test coverage. We strongly encourage anyone with the below to apply: You are a self-starter with experience in delivering research + models to production to drive tangible commercial benefits and improved customer experiences. You thrive in working autonomously to drive impact in a fast-paced … cross-functional business. PhD or MSc or equivalent a numerate subject: Machine Learning, Computer Science, Statistics, or similar Demonstrable experience of applying, researching, and developing sophisticated statistical/ML methods to drive value in a commercial setting, Able to work independently and efficiently to deliver projects on time, taking project briefs and refining them to strong results. Experienced in … scope, design and build an appropriate ML solution. Proficient with Python data science stack Knowledge of OO programming, software design, i.e., SOLID principles, and testing practices. Knowledge and working experience of AGILE methodologies. Proficient with SQL. Familiarity with Databricks, Spark, geospatial data/modelling and insurance are a plus. Exposure to MLOps, model monitoring principles, CI/CD and More ❯

your vertical, you’ll work closely with a squad to rebuild and evolve critical systems (for example, order generation), ensuring they’re robust, scalable, and deliver clear business and customer outcomes. At the same time, you’ll play a pivotal cross-cutting role in our platform transformation - partnering with senior leaders in product and engineering to work towards our … vision, ensuring transformation initiatives balance technical progress with visible customer and commercial value. This role would suit a PM who thrives on complexity, enjoys connecting the dots across teams and systems, and has the communication skills to simplify technical change for diverse stakeholders. It’s not about being the most technical person in the room – it’s about being … responsible for: This role combines ownership of a core platform domain with leadership of our cross-cutting platform transformation. You'll guide a squad delivering resilient systems that power customer experiences while shaping and driving the transformation roadmap. Shape and own the Commerce Platforms product vision and roadmap Work with your squad to deliver resilient, high-impact capabilities that More ❯

role in providing both remote and onsite technical support across multiple locations. Your day-to-day activities will involve troubleshooting service desk tickets efficiently while maintaining high levels of customer satisfaction. You will be responsible for supporting a wide range of IT systems including Windows operating environments (Windows 10 & 11), Office 365 applications, mobile devices (Android/Apple), VPNs … support ensures critical issues are addressed promptly. A thorough understanding of safeguarding policies is vital as you help maintain a safe environment for vulnerable individuals. What you bring: * Demonstrated experience providing high-level technical support in a Service Desk or Information Systems environment with particular expertise in Microsoft technologies such as Windows 10 & 11 operating systems and Office … suite.* Proven ability to rapidly establish credibility with customers by identifying queries quickly and responding with appropriate solutions that meet service standards.* Outstanding customer service skills demonstrated through positive interactions with internal colleagues as well as external stakeholders including doctors and third-party contractors.* Excellent interpersonal abilities enabling you to deal with users in a polite, friendly manner while More ❯

Salary: Up to £80,000 + benefits Contract: Permanent The Company A well-established and fast-growing organisation going through an exciting period of digital transformation. With a strong customer focus, they use data and technology to deliver meaningful products and services to a wide audience. The business is scaling its data capabilities and is investing heavily in analytics … closely with teams across the business to unlock insight, guide product strategy, and influence decision-making. You'll use advanced analytics, experimentation, and data storytelling to identify opportunities, improve customer experiences, and drive measurable impact. Key Responsibilities: Analyse user behaviour to uncover insights, identify pain points, and influence product direction. Design experiments and support a culture of testing, learning … recommendations. Collaborate across functions to close data gaps and drive analytics best practice. Stay current on industry trends and champion innovative approaches to product data science. The Candidate Proven experience in analytical roles, ideally within a digital-first or tech-led business. Skilled in SQL, Python or R, plus familiarity with BI tools (e.g. Looker, Tableau, Lightdash). Ability More ❯

Team Leader to join a fast-growing software company developing innovative enterprise platforms used by major organisations in the UK and internationally. Their technology helps streamline complex operations, improve customer experiences, and support large-scale service delivery. This is a hands-on leadership role where you’ll combine people management with technical delivery, taking the lead on architecture, coding … team. Location: Hybrid – Milton Keynes (2–3 days per week on-site) Salary: £65,000 – £75,000 + benefits + bonus Requirements for Software Engineering Team Leader Strong commercial experience in a senior engineering or team leadership role Excellent organisational and communication skills, with the ability to engage both technical and non-technical stakeholders Proven ability to deliver projects … CD pipeline development (GitHub or similar) AWS services (IAM, Lambda, API Gateway) Angular, REST APIs, Web API development SpecFlow (BDD), Postman, OpenAPI MS SQL Server (SQL) & MongoDB (NoSQL) Docker Experience with CQRS and Event Bus architecture is highly desirable Responsibilities for Software Engineering Team Leader Lead, mentor, and support a team of engineers, driving both technical and personal development More ❯

services. For over 40 years, they ve been at the forefront of innovation, transforming customer experiences through smarter communications, automation, analytics and AI. They deliver transformative communication and CX solutions throughout the UK and internationally, supporting clients with global reach and ambition. As the business expands, they are looking to onboard a client facing, Senior Account Manager to build … development strategies. Effective planning and reviewing of innovative projects and management of change initiatives The successful candidate will have a minimum of 2-3 years of B2B field sales experience in contact centre technologies or related unified communications. Experience of CCaaS/UCaaS solutions, with vendors such as Zoom, 8x8, Five9 or Mitel would be a strong advantage. … TCV of c£500K plus. They must be able to demonstrate longevity in previous roles, a successful sales track record and maintain a high level of business integrity and customer satisfaction. As this is primarily a customer facing role, a full driving license and access to a car is essential. This is a fantastic and exciting opportunity for More ❯

services. For over 40 years, they’ve been at the forefront of innovation, transforming customer experiences through smarter communications, automation, analytics and AI. They deliver transformative communication and CX solutions throughout the UK and internationally, supporting clients with global reach and ambition. As the business expands, they are looking to onboard a client facing, Senior Account Manager to build … development strategies. Effective planning and reviewing of innovative projects and management of change initiatives The successful candidate will have a minimum of 2-3 years’ of B2B field sales experience in contact centre technologies or related unified communications. Experience of CCaaS/UCaaS solutions, with vendors such as Zoom, 8x8, Five9 or Mitel would be a strong advantage. … TCV of c£500K plus. They must be able to demonstrate longevity in previous roles, a successful sales track record and maintain a high level of business integrity and customer satisfaction. As this is primarily a customer facing role, a full driving license and access to a car is essential. This is a fantastic and exciting opportunity for More ❯

Watford. Our innovative CAD software, VR solutions, and online applications for kitchens, bedrooms, and bathrooms empower designers, retailers, and manufacturers to drive sales, manage installations, and deliver world-class customer experiences—online, in-store, and in the home. We’re big on culture, passionate about delivering results, and always looking for fresh ideas. If you’re commercially driven, strategic … home-based role, with regular travel required to appointments, covering a core area of the South East region including London. Attendance required in office on an ad hoc basis. Experience in the KBB (kitchens, bedrooms, bathrooms) industry is highly beneficial. Core Job Responsibilities: Work closely with your assigned Internal Sales Manager to convert qualified leads into new business, building … regional performance and market trends. Ensure timely and accurate submission of all sales orders, documentation, and commission claims. Keep detailed information in ArtiCAD’s CRM system, including lead intelligence, customer insights, and visit notes. Work towards achieving monthly and annual sales targets, consistently meeting or exceeding set KPIs. Key Requirements: Located within the South East Region. Greater London, Buckinghamshire More ❯

lifecycle from discovery through to deployment. You will be instrumental in delivering to complex business requirements, creating scalable, effective, and user-centric solutions while driving team success and excellent customer experiences and return on their project investments. This is a hands-on, client-facing role that demands both technical and consultative expertise, with a strong emphasis on leadership, planning … reusable assets, templates, and IP to accelerate future delivery. Maintain and renew relevant Microsoft Certifications and support continuous learning in the team. What you’ll have: Extensive hands-on experience with Microsoft Dynamics 365 Core Business Applications, including licensing. Deep knowledge of the Power Platform, including Power Apps (model-driven and canvas apps), Power Automate (Cloud Flow), AI Builder … Power BI and Co-Pilot Proven experience designing and delivering end-to-end business solutions, including data modelling, custom workflows, and automation. Experience in chatbot development and basic scripting. Strong background in Power Platform Application Lifecycle Management (ALM) and deployment best practices. Demonstrated ability to lead client workshops and drive solution design sessions. Excellent stakeholder management and relationship More ❯

recent history. Your mission will be to drive Data Analytics into its next phase. You will formulate an innovation and data strategy across this global organisation, enabling next-generation customer experiences, operational excellence, and ethical AI adoption. This is not incremental change - this is a step-change transformation. Read on for more details... Key Responsibilities Define and execute a … a world-class Data and Analytics leadership team. Engage directly with executive leadership to align AI initiatives with business objectives. Drive cloud-native AI ecosystems and advanced analytics platforms. Experience Required Proven track record as a Chief Data Officer, Chief Data & Analytics Officer, Chief AI Officer (with a heavy slant on Data & Analytics) or equivalent in a global enterprise. More ❯

driving a culture change or building people capabilitiesand skills. We bring strong client-centred,Marketing practitioner skills and partner across the Accenture organization to help our clients create winning customer experiences and drive their Marketing performance.? Helping to guide people in Marketing through a transformation journey is a particular strength. You'll learn, grow and advance in an innovative … marketing, from shaping a client’s strategic vision and operating model to practical implementation that creates tangible value. How to help our clients develop and deliver winning, technology enabled, customer experiences How to support our clients to address today’s financial reality: optimizing marketing investments, and identifying opportunity to fuel growth, using proprietary analytics tools and benchmarks. Build strong … with other capability areas across Accenture to deliver end-to-end business transformation Assess organisation capability gaps in areas such as:Operating model, Insights, Segmentation & Portfolio Strategy, Strategy & Planning, Customer Engagement More ❯

end-to-end experience. As a team - Song Service: At Accenture Song Service, we are dedicated to crafting transformative digital experiences at scale. Our purpose is to champion the customer, helping businesses across all industries build relevant and significant relationships and interactions with their customers – both B2B and B2C. You’ll support a portfolio of clients spanning industries such … the industry to create, own and make it a reality for clients looking to better serve their connected customers and operate always-on enterprises. Support clients to define a customer-first mindset, helping them shape their business and operating models. Redefine customer journeys and personalise interactions to create significant and consistent experiences. In this role your responsibilities will … to: Own workstreams within design projects with our clients from research and ideation to prototyping and implementation. Work with the team to develop key service design tools, such as customer journey maps, service blueprints, personas, and experience flows to visualize user needs and pain points. Facilitate co-creation workshops with clients, stakeholders, and users to generate innovative service More ❯

the market for an experienced Sage 200 Support Consultant to join their growing team. This is a fantastic opportunity to work with a well-stablished company that values expertise, customer service, and professional development. The Role You’ll provide technical support and guidance to clients using Sage 200 and associated add-ons, helping them get the most from their … systems. The role involves troubleshooting issues, resolving support tickets, testing bespoke solutions, and collaborating closely with internal teams to ensure an excellent customer experience. Person fit · Solid experience supporting Sage 200 (finance, commercials, manufacturing, CRM) · Familiarity with Sage 200 add-ons such as Sicon, Draycir, Eureka, or CIM. · Strong troubleshooting and SQL/database skills · Excellent communication and … customer service abilities. · Sage certifications are a plus. Key Responsibilities · Deliver remote support for Sage 200 and related products. · Diagnose and resolve software and configuration issues. · Manage and prioritise client support tickets effectively. · Test and deploy bespoke software solutions. · Keep up to date with Sage 200 updates and third-party add-ons. · Build strong relationships with clients and act More ❯

Global CRM Strategy and Journey Planner Step into an exciting opportunity with a global travel and tourism company, where you can play a pivotal role in shaping customer experiences. As a Global CRM Strategy and Journey Building Lead, you will be instrumental in enhancing customer engagement, delivering personalised communication strategies, and driving significant revenue growth. Key Responsibilities The … role combines customer journey planning and email campaign execution with data-driven reporting, lead conversion analysis, and strategic insights from Salesforce data to optimise engagement and revenue. Essential Skills Salesforce Marketing Cloud Expertise: SQL and AMPscript Journey Builder Mastery: Expertise in designing and managing intricate email journeys is crucial. This includes audience segmentation, automation, and ensuring a personalised approach … to customer communication. Data Analysis Proficiency: A solid grasp of data visualisation tools such as Power BI, Tableau, or Excel Offered: Up to £70,000 per annum Flexible remote working 10% annual bonus BUPA healthcare Travel discounts If you think you're the right fit for the role, please apply! No sponsorship provided! To find out more about Computer More ❯

Role Title: Salesforce Life Sciences Technology Consultant Location: London/Manchester/Birmingham/Leeds Salary: Competitive salary and package dependent on experience Career Level: Associate Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our … a global commitment to Salesforce called the Salesforce Business Group (SFBG); a focused executive-level effort between Salesforce and Accenture, to turbo-charge our joint business, and deliver outstanding customer experiences for our clients. You will be part of an exciting environment – we have the energy and pace of a start-up, merged with the stability of a well … established Salesforce capability (Accenture has been delivering Salesforce-powered transformation for over 15 years). The Accenture Salesforce Business Group exists to help our clients create the best customer and employee experiences on the planet. We do this through leveraging the best aspects of our deep knowledge of how to modernise organisations selling, service and operational functions across all More ❯

maximise sales and profitability. Operate within a designated region to achieve sales and gross profit targets across the full product range. Use the Group s CRM system to manage customer activity, schedule visits, and report on opportunities and market conditions. Plan and prepare customer visits to ensure maximum return from each call. Collaborate effectively with colleagues to enhance … customer service and operational efficiency. Maintain close communication with suppliers to stay informed on product developments and identify potential opportunities. Ensure all CRM records and reporting are accurate, timely, and up to date. Actively promote the company s values and vision in all interactions. Take a proactive approach to health and safety, reporting any concerns promptly. Support business improvement … initiatives and share insights to drive growth. Skills, Experience, and Training Requirements: Proven experience in business development or field sales (minimum 1 year). Strong product knowledge and commercial awareness. Excellent communication, relationship-building, and negotiation skills. Confident working independently with good time management and planning abilities. Competent in CRM and general administrative processes. Minimum GCSEs (grade C More ❯

lifecycle from discovery through to deployment. You will be instrumental in delivering to complex business requirements, creating scalable, effective, and user-centric solutions while driving team success and excellent customer experiences and return on their project investments. This is a hands-on, client-facing role that demands both technical and consultative expertise, with a strong emphasis on leadership, planning … reusable assets, templates, and IP to accelerate future delivery. Maintain and renew relevant Microsoft Certifications and support continuous learning in the team. What you’ll have: Extensive hands-on experience with Microsoft Dynamics 365 Core Business Applications, including licensing. Deep knowledge of the Power Platform, including Power Apps (model-driven and canvas apps), Power Automate (Cloud Flow), AI Builder … Power BI and Co-Pilot Proven experience designing and delivering end-to-end business solutions, including data modelling, custom workflows, and automation. Experience in chatbot development and basic scripting. Strong background in Power Platform Application Lifecycle Management (ALM) and deployment best practices. Demonstrated ability to lead client workshops and drive solution design sessions. Excellent stakeholder management and relationship More ❯

and a strong commitment to enhancing patient outcomes What will you be doing? This client-facing technical support role involves providing exceptional enterprise-level support and ensuring high-quality customer experience. You'll work closely with customers to deliver and customise applications, resolve technical issues, and contribute to software quality through testing and feedback. Key responsibilities include: • Taking incoming … support calls and providing timely, effective assistance • Monitoring and managing support tickets within agreed SLAs • Diagnosing and resolving customer issues independently or via development team escalation • Installing and customising applications for new clients • Delivering user training sessions • Testing bug fixes and updates before client release • Maintaining accurate issue tracking via Jira What will you need? • IT qualification or degree … essential) • Experience working with service desk ticketing tools such as Jira • Strong knowledge of SQL, Windows environments, and databases • Excellent interpersonal and communication skills • Fluency in English • Experience with remote access tools • Proactive, enthusiastic, and quick to learn • Comfortable working with a high degree of autonomy To Apply... Please apply through this advert or send your CV directly More ❯

and a strong commitment to enhancing patient outcomes. What will you be doing? This client-facing technical support role involves providing exceptional enterprise-level support and ensuring high-quality customer experience. You'll work closely with customers to deliver and customise applications, resolve technical issues, and contribute to software quality through testing and feedback. Key responsibilities include: * Taking incoming … support calls and providing timely, effective assistance * Monitoring and managing support tickets within agreed SLAs * Diagnosing and resolving customer issues independently or via development team escalation * Installing and customising applications for new clients * Delivering user training sessions * Testing bug fixes and updates before client release * Maintaining accurate issue tracking via Jira What will you need? * IT qualification or degree … essential) * Experience working with service desk ticketing tools such as Jira * Strong knowledge of SQL, Windows environments, and databases * Excellent interpersonal and communication skills * Fluency in English * Experience with remote access tools * Proactive, enthusiastic, and quick to learn * Comfortable working with a high degree of autonomy To Apply Please apply through this advert or send your CV directly More ❯

multi-tasks/projects Client Details The employer is a medium-sized enterprise operating within the retail industry. They are committed to leveraging technology to enhance operational efficiency and customer experience. Description Provide day-to-day support for the ERP ecosystem, including NetSuite and related integrations, by managing helpdesk queries, assisting end-users, ensuring timely resolution within SLA guidelines. … Ensure retail/3PL EDI connections and documents are effectively managed and are compliant. Assisting with queries and undertaking root cause analysis where necessary, including taking corrective action following customer chargebacks or disputes due to non -conformance. Profile A successful JD NetSuite Support Analyst should have: Experience working with NetSuite systems in a retail environment. Strong BA and More ❯

InfoSum is the world's leading data collaboration platform. The world's largest enterprise businesses use InfoSum to collaborate across data sources and deliver richer customer experiences that prioritise consumer privacy. Our vision is to unlock data's limitless potential, by enabling the world's data to be connected but never shared. Off the back of our Series B … microservices architecture, complex systems built platform, and help us deliver a new range of solutions and features stretching out across 2025 and beyond. We prioritise aptitude over knowledge, although experience in solving large and complex problems in application development is valued. We look for individuals who can work in smaller, focused teams but can tackle any challenge presented to … focus on delivering solutions to customers, a genuine passion for problem solving and coding, and who enjoy being challenged. An interest in Data Science is advantageous but not essential. Experience working in agile teams and CI/CD environments is beneficial. You will join a highly talented and motivated team delivering software services and products built on patented database More ❯

SOFTWARE GRADUATE FULLY REMOTE SALARY - COMPETITIVE Our client is an innovative IT company, focused on enhancing their software solutions and customer experience. Role Overview: They are seeking a motivated individual with a background in IT or accountancy to support their chat bot and knowledge base development. The role involves researching user feedback, improving software, and populating the AI system … or a related field (not essential) Familiarity with Java and other programming languages is a plus. Strong analytical and research skills. Excellent communication and problem-solving abilities. Preferred Skills: Experience with AI and chat bot technologies. Knowledge of software development life cycle. What We Offer: A dynamic and supportive work environment. Opportunities for professional growth and development. Competitive salary More ❯

IT SUPPORT AND KNOWLEDGE BASE SPECIALIST FULLY REMOTE SALARY - COMPETITIVE Our client is an innovative IT company, focused on enhancing their software solutions and customer experience. Role Overview: They are seeking a motivated individual with a background in IT or accountancy to support their chat bot and knowledge base development. The role involves researching user feedback, improving software, and … or a related field (not essential) Familiarity with Java and other programming languages is a plus. Strong analytical and research skills. Excellent communication and problem-solving abilities. Preferred Skills: Experience with AI and chat bot technologies. Knowledge of software development life cycle. What We Offer: A dynamic and supportive work environment. Opportunities for professional growth and development. Competitive salary More ❯