151 to 175 of 240 Customer Experience Jobs in the South East

issues when they are called into the support desk team. Answer telephone, web and email inquiries to faults and problems relating to the customers IT needs. Knowledge, SKILLS and Experience required To be considered for the role, you'll need: To have a broad understanding of Infrastructure, specifically covering: an understanding of systems management tools and platforms, remote access … WHAT'S IN IT FOR YOU? The chance to make a real impact on a business intent on changing the face of the retail sector (and thus the end customer experience). A flat and collaborative team structure fuelled by an exciting mix of people welcoming both experienced people from the industry with both feet on the ground More ❯

annually. Three months service is required at the annual invitation date, normally in October. Our Behaviours At Kingfisher, we are united by our 6 core behaviours Constantly improving our customer experience Acting with humanity and care Be curious Thriving on learning, thinking beyond the obvious Be inclusive Acting inclusively in diverse teams to achieve together Be agile Working … you have the chance to build different career paths within multiple areas of the organisation. Sharing is caring We aren't selfish here at Kingfisher. Whatever your level of experience, you'll work with colleagues who are always welcoming and ready to share their knowledge whenever you need it. Reach for the stars So your ambitions are high? Good More ❯

so, then this could be the role for you! About us We are a dynamic software company.Established in 2006, with a visionof helping the energy and utilities sectors improve customer experience and lower their cost to serve,using smarter process automation. Are you curious about what the future in tech holds? Do you have the drive to want … your success in this role. Your wider understanding of the .NET stack, (e.g., .NET core and microservices), will provide you with a solid base from which to grow. Your experience within an Agile (Scrum) working environment, alongside your problem-solving skills, will enable you to hit the ground running. Your strong communications skills will enable you to speak in More ❯

this could be the role for you! About us We are a dynamic software company. Established in 2006, with a vision of helping the energy and utilities sectors improve customer experience and lower their cost to serve, using smarter process automation. Are you curious about what the future in tech holds? Do you have the drive to want … team. Who are we looking for? Your in-depth knowledge of C#, .NET core & ASP.NET core, will enable you to swiftly become a productive member of the team. Your experience working in an agile environment will allow you to integrate seamlessly into the ways of working within the team. Your drive for self-improvement, both technically and in your More ❯

so, then this could be the role for you! About us We are a dynamic software company.Established in 2006, with a visionof helping the energy and utilities sectors improve customer experience and lower their cost to serve,using smarter process automation. Are you curious about what the future in tech holds? Do you have the drive to want … team. Who are we looking for? Your in-depth knowledge of C#, .NET core & ASP.NET core, will enable you to swiftly become a productive member of the team. Your experience working in an agile environment will allow you to integrate seamlessly into the ways of working within the team. Your drive for self-improvement, both technically and in your More ❯

role for you ! About us We are a dynamic software company . E stablished in 2006, with a vision of help ing the energy and utilities sector s improve customer experience and lower their cost to serve , using smarter process automation. Are you curious about what the future in tech holds? Do you have the drive to want … your success in this role. Your wider understanding of the .NET stack, (e.g., .NET core and microservices), will provide you with a solid base from which to grow. Your experience within an Agile (Scrum) working environment, alongside your problem-solving skills, will enable you to hit the ground running. Your strong communications skills will enable you to speak in More ❯

role for you ! About us We are a dynamic software company . E stablished in 2006, with a vision of help ing the energy and utilities sector s improve customer experience and lower their cost to serve , using smarter process automation. Are you curious about what the future in tech holds? Do you have the drive to want … your success in this role. Your wider understanding of the .NET stack, (e.g., .NET core and microservices), will provide you with a solid base from which to grow. Your experience within an Agile (Scrum) working environment, alongside your problem-solving skills, will enable you to hit the ground running. Your strong communications skills will enable you to speak in More ❯

role for you! About us We are a dynamic software company . E stablished in 2006, with a vision of help ing the energy and utilities sector s improve customer experience and lower their cost to serve , using smarter process automation. Are you curious about what the future in tech holds? Do you have the drive to want … team. Who are we looking for ? Your in-depth knowledge of C#, .NET core & ASP.NET core, will enable you to swiftly become a productive member of the team. Your experience working in an agile environment will allow you to integrate seamlessly into the ways of working within the team. Your drive for self-improvement, both technically and in your More ❯

Customer Renewals Associate Slough £Competitive Salary and Benefits Full-time Are you someone who thrives on building relationships, solving problems, and delivering excellent customer experiences? Do you want to be part of a collaborative, people-first company where your work really matters? If so, wed love to hear from you! Were looking for a Customer Renewals Associateto … join our dynamic team at IRIS Software Group. In this role, youll be working with our existing customer base supporting them through the renewal journey, resolving any issues, and helping them get the most from our products. What you'll be doing: Managing a portfolio of existing customers, guiding them through their renewal process Building strong relationships to drive … satisfaction, loyalty, and long-term retention Proactively identifying at-risk accounts and working to reduce churn Collaborating with internal teams including Sales, Customer Success, and Product Providing accurate renewal forecasts and maintaining detailed CRM records Spotting opportunities for upsell or cross-sell and passing leads to the relevant teams What were looking for: Previous experience in customer More ❯

analyses, build and maintain dashboards in Power BI, and collaborate closely with stakeholders to deliver compelling data stories. Your insights will directly influence digital strategy and help optimise the customer experience across digital platforms. What you'll need to succeed - A strong analytical background and a knack for translating data into actionable insights.- Hands-on experience with More ❯

loaded Strategic Transformation Enterprise Solution Architect Apply locations Bracknell London Warsaw time type Full time posted on Posted 5 Days Ago job requisition id 251201 ESA with CAT Man experience Role Summary As an Enterprise Architect focused on retail solutions, you will play a critical role in designing, guiding, and supporting end-to-end solution architecture for our retail … customers-leveraging Blue Yonder's suite of products. You will lead the architectural vision for large-scale transformation initiatives, collaborating closely with both internal teams and customer stakeholders to ensure solutions meet current and future business needs. Key Responsibilities Lead solution architecture design for enterprise-scale implementations of Blue Yonder solutions, with deep expertise in Category Management and adjacent … capabilities. Understand and advise on how Blue Yonder solutions can be configured and integrated to optimise customer business processes, especially in the retail supply chain domain. Analyse current ("As-Is") architectures and recommend future-state ("To-Be") designs, including clear transition strategies. Facilitate cross-product integration discussions and demonstrate data and process flow between Blue Yonder solutions. Act as More ❯

a significant digital and data transformation. With a focus on innovation and technology, they are investing in building modern, cloud-based data capabilities to drive smarter decision-making, improve customer experience, and support future growth. This is an exciting time to join a business that is placing data at the heart of its strategy and creating opportunities for … operations. Provide technical guidance on data engineering best practices. Contribute to the development of data strategies and architectures. Profile Data Engineer - Surrey - Hybrid A successful Data Engineer should have: Experience with Azure Data Factory, Azure Synapse, Azure SQL, or Azure Data Lake. Hands-on knowledge of the ETL process and working with large datasets. Understanding of dimensional modelling and More ❯

development agency - up to £65,000 + Excellent benefits They are a full-service digital agency that elevates businesses through digital transformation. Their specialities lie in software development, eCommerce, customer experience and digital marketing The main purpose of this role is to manage multiple software projects through the project life cycle, being responsible for supplier management, project scope … budget, quality and resources. You will need proven experience leading software development teams and knowledge of Magento, WordPress/WooCommerce and Shopify along with knowledge of web technology, AI, SQL, PHP and Laravel You will be expected to run structured discovery and scoping sessions with clients, capture functional and non-functional requirements, and produce clear and comprehensive technical specifications. … You will also guide internal teams by sharing technical best practices, ensuring consistent delivery across all projects. The successful candidate will have extensive experience working with various frameworks and programming languages as well as managing in-house, external and offshore development teams. You will have worked with eCommerce platforms such as Magento, WooCommerce and Shopify along with platforms such More ❯

/1 day remote Our client is looking for an experienced Project Manager to lead a digital transformation project drive tech-enabled change to improve operational efficiency and enhance customer customer experience. If you have a strong background working in financial services and leading transformations then this may be for you. Key Skills and Responsibilities Proven experience More ❯

will have access to cutting edge tools, working in a fast-paced environment where thinking outside of the box is championed. You do not need to have had previous experience working in IT. But you need to want to work in Technology and are interested in Technology and want to give any customers visiting the Technology Concierge the World … s best customer experience every day. Responsibilities Greeting customers in a professional manor Follow procedures to troubleshoot and resolve technical issues Updating incidents and ensuring assets are correctly updated Educating customers on how to use EUC Tools to promote self service Work closely with other members of the team to both learn and transfer knowledge. Working within the More ❯

in a dynamic, growing organisation? We may have the role for you! Evlo is recruiting for a Senior Data Insight Analyst that has collections or credit risk data analytics experience within financial services. As an established leader in consumer finance for over 15 years, Evlo is committed to innovation, customer success, and personal development. Awarded MoneyFacts Best non … our operations with a focus on collections initially. You will deliver analytical solutions and provide valuable data-led recommendations to stakeholders at all levels. Your contribution will ensure outstanding customer outcomes and inform strategic business decisions. This position requires strong analytical skills, a flair for translating data into clear actions, and the ability to communicate complex information with clarity … analysing business problems to provide explanations and solutions Strategy: developing and monitoring strategies across lending and collections MI: developing, maintaining and monitoring MI across lending and collections Skills and Experience Essential for a Data Insight Analyst Previous demonstrable analytical experience within financial services Collections or credit risk data analysis experience essential Knowledge of relevant coding languages, eg More ❯

recurrence of the issue. Identify, document, and report issues with software, design, reliability, and maintenance issues to the relevant teams, ensuring that they are aware of and are addressing customer expectations. Collaborate and help build utilities and tools for internal use that enable you and your fellow Engineers to operate safely at high speed/wide scale. Work effectively … queue based upon your skills and abilities, and work cases that are increasingly challenging to develop and sharpen your skills. Have you got what it takes? 5+ years of experience in cloud support. Excellent technical and analytical skills. Experience and in-depth knowledge of data handling and MS SQL. Experience of Programming or Advanced Scripting (C#, PowerShell … etc.) Experience querying API's (REST, SOAP) and processing the output. Experience working on Production and Test customer systems. Exposure to SOA applications and services. Exposure to commercial cloud providers (Ideally Azure, others considered) Efficient, effective and respectful communication skills both with customers and within internal departments. Including, Good listener, able to identify and validate assumptions. Able More ❯

Data Insight Analyst that has collections or credit riskdata analyticsexperience within financial services. As an established leader in consumer finance for over 15 years, Evlo is committed to innovation, customer success, and personal development. Awarded MoneyFacts Best non-mainstream lender for the past five years, we pride ourselves on data-driven decision-making that puts our customers first and … our operations with a focus on collections initially. You will deliver analytical solutions and provide valuable data-led recommendations to stakeholders at all levels. Your contribution will ensure outstanding customer outcomes and inform strategic business decisions. This position requires strong analytical skills, a flair for translating data into clear actions, and the ability to communicate complex information with clarity … analysing business problems to provide explanations and solutions Strategy: developing and monitoring strategies across lending and collections MI: developing, maintaining and monitoring MI across lending and collections Skills and Experience Essential for a Data Insight Analyst Previous demonstrable analytical experience within financial services Collections or credit riskdata analysis experience essential Knowledge of relevant coding languages, eg SQL More ❯

Internal Account Manager Newbury, Berkshire (Hybrid Working) 37.5 Hour per week (Mon, Tue, Thu) Up to £27,000 Are you passionate about building strong customer relationships and driving sales in the vibrant IT industry? Our client, a forward-thinking company based in the lovely town of Newbury, Berkshire, is on the lookout for a Permanent Internal Account Manager to … join their friendly and dynamic team. If you’ve got experience in IT, love customer interaction, and thrive in a busy, target-driven environment, this could be your perfect next step! The role offers up to £27,000 and provides a fantastic opportunity to grow your career within a supportive company that values your skills and enthusiasm. What … on key quotations. Ensuring accurate and efficient order processing and timely fulfilment. Monitoring performance via KPIs such as sales metrics, dormant account reactivation, and order accuracy. Providing top-notch customer support by resolving queries and going the extra mile to delight clients. Maintaining up-to-date customer records within the CRM system and collaborating with internal teams for More ❯

Customer Support & Systems Specialist Location: Leatherhead, Surrey (Hybrid - part office, part remote) Contract: Full-time, Permanent (37.5 hours/week) Salary: £26,500 - £32,000 (depending on experience) Holiday: 26 days + 8 bank holidays About the Role Are you tech-savvy, highly organised, and customer-focused? We're looking for a proactive Customer Support & Systems … Specialist to join our growing team! In this hybrid role, you’ll be the go-to person for customer support and system-related queries. You’ll manage helpdesk tickets, support our e-commerce platform (WooCommerce/WordPress), and help maintain and improve systems like HubSpot , Xero , and Asana . You’ll also play a key role in our tasting … scheme platform—supporting users through the process and working closely with our sales and technical teams to ensure smooth customer experiences. What You’ll Be Doing Provide first-line support via HubSpot Helpdesk (tickets, email, chat) Troubleshoot access and portal issues for customers Maintain and update our WooCommerce/WordPress website Support the sales team with reports, data entry More ❯

D365 CE Consultant Location: Winchester/Remote Job Summary Our clients are seeking an experienced Microsoft Dynamics 365 Customer Engagement (D365 CE) Consultant to join their team. The ideal candidate will have a strong background in configuring, customising, and implementing Dynamics 365 CE solutions, with a solid understanding of customer relationship management (CRM) processes and best practices. You … will work closely with stakeholders to translate business requirements into technical solutions that drive operational efficiency and enhance customer experience. Key Responsibilities Work with clients to gather and analyse business requirements and translate them into D365 CE solutions Configure and customise D365 CE applications including Sales, Customer Service, Field Service, and Marketing modules Develop and implement workflows, plugins … architects, and project managers to deliver high-quality solutions Stay up to date with Microsoft’s product roadmap and make recommendations on improvements and best practices Required Qualifications Proven experience implementing and supporting Microsoft Dynamics 365 CE/CRM solutions Strong knowledge of D365 CE modules: Sales, Customer Service, Marketing, Field Service Experience with Power Platform (Power More ❯

Senior Project Manager – Oracle OFS & CX Location: Reading (2–3 days onsite) Industry: Utilities/Distribution Engagement: Inside IR35 Are you a proven Project Manager with experience delivering Oracle Field Services or CX solutions? We’re looking for a Senior Project Manager to drive high-impact digital and operational transformation across customer and field service functions. This role … heart of a major programme focused on optimising the end-to-end customer journey through integrated Oracle platforms. Key responsibilities: Lead the delivery of Oracle OFS and Oracle CX capabilities across technology and business change. Coordinate internal and third-party delivery teams to achieve measurable customer and operational outcomes. Deliver process improvements and drive adoption across both field … change adoption activities across impacted teams. What we’re looking for: Proven track record of delivering Oracle OFS projects (or equivalent field service platforms). Experience with Oracle CX/CRM solutions highly desirable. Skilled in stakeholder engagement, with strong business change delivery experience. Knowledge of Agile, Waterfall, or Hybrid delivery frameworks. This is an excellent opportunity to play More ❯

of our core value streams to focus on developing and implementing innovative digital technology. You will manage, lead and coach a team of technical experts who build software and customer experiences that continues to drive, shape and deliver our customer-centric, data driven and digital first strategy. What you'll do: Technical Lead for a squad, ensuring collaborative … Owners, Developers, QA’s, Architects and the wider business. Lead, manage and coach a team of engineers. You will lead from the front with expert hands-on software development experience and ensure high technical standards are met throughout the team. Collaborate with the Product Owner to ensure the squad has a clear mission, understands the wider tech strategy, healthy … technical expertise with the team and champion/drive tech change wider than your squad. What we’d love you to bring: A deep love of technology with a customer centric approach! A passion for people development; You will consider yourself a people motivator who has led a software development squad in an agile environment to deliver and achieve More ❯

a Leading Global Manufacturer as a Product Support Engineer/Technical Support - High Wycombe Location: High Wycombe Type: Full-time Salary: £21,000 - £35,000 per year (depending on experience) Additional Pay: Yearly bonus (up to £4,000)Are you ready to elevate your technical support career with a leading global company? Our esteemed client, a top manufacturer in … Access Control security sector , is seeking a Product Support Engineer/Technical Support professional to join their growing team in High Wycombe . With over 30 years of industry experience, they are at the forefront of advanced technology, committed to delivering exceptional customer service. What’s in it for you? Competitive salary with an attractive annual bonus scheme … investigate and resolve system issues. Support the sales team during the system specification stage to ensure smooth project deployment. Manage escalated tickets, ensuring prompt resolution and high levels of customer satisfaction. Collaborate with your team to innovate, improve processes, and develop customer-focused solutions. Evaluate and provide feedback on new technologies that can enhance the customer experience. More ❯

the UK. Our goal is to revolutionise care delivery through technology, ensuring seamless, efficient, and compassionate support. As we expand our operations, we are seeking a highly motivated, proactive, customer-focused individual with a passion for Care, Safety, Innovation, and delivering exceptional service. You’ll thrive in a fast-paced environment, working collaboratively to help CSI’s customers succeed … while driving business growth. Business Development Manager - Care Safety Innovations plays a vital role in ensuring exceptional customer experiences while driving sales growth. This role combines elements of customer success management and sales support, focusing on building lasting relationships, understanding customer needs, and delivering tailored safety solutions. As the first point of contact for many clients, you … assist customers throughout their journey, from initial inquiries to post-purchase support, ensuring their satisfaction and encouraging long-term loyalty. You will also collaborate with the other sales and customer success teams to meet and exceed targets, contributing to the company’s mission of creating safer workplaces and communities. You will be responsible for negotiating sales, driving revenue by More ❯